Statement_of_wok_(SOW)_SGE50016R0043.pdf

Request for Proposal SGE500-16-R-0042

Page 1 of 16 pages

U.S. Department of State

Bureau of International Narcotics and Law Enforcement Affairs

Lebanese Internal Security Forces – Land Mobile Radio Project

Terrestrial Trunked Radio Subscriber Terminals

STATEMENT OF WORK

INL Comm. Adv.

June 3, 2015 (rev. July 05, 2016)

Page 2 of 16 pages

U.S. Department of State Bureau of International Narcotics and Law Enforcement Affairs (INL)

Lebanese Internal Security Forces (LISF) – Land Mobile Radio Project (LMR) Terrestrial Trunked Radio (TETRA) Subscriber Terminals

STATEMENTOF WORK (SOW)

Table of Contents 1 System Background

2 TETRA Subscriber Terminal Requirements……………………………………………3-5

2.1 Table 1: Description and Quantities……………………………………………………6-10

2.2 Language and Documentation Requirements……………………………………………..10

2.3 Manuals: User/Operational Manual………………………………………………………………………………..10

2.4 General Technical Manual

2.5 Manuals: Technical/Maintenance/Repair Manual

3 Factory Acceptance Testing - (OPTION)…………………………………………………11

4 Project Services and Training……………………………………………………………...11

5 Payment and Warranty…………………………………………………………………11-12

6 Delivery………………………………………………………………………………………12

6.1 FOB Shipping

6.2 Packing and Marking ................................................................................................... 12-13

7 Acronyms and Abbreviations ........................................................................................ 14-16

Page 3 of 16 pages

U.S. Department of State Bureau of International Narcotics and Law Enforcement Affairs (INL) Lebanese Internal Security Forces (LISF) – Land Mobile Radio Project (LMR) Terrestrial

Trunked Radio (TETRA) Subscriber Terminals

STATEMENTOF WORK (SOW)

This solicitation describes the TETRA subscriber radio terminals INL seeks to purchase and transfer to the LISF, also known as the “end user.” The terminals will be part of Lebanon’s newly acquired TETRA Network. INL intends to award the ensuing terminal contract to the lowest priced - technically acceptable offerer; proposed bids will be evaluated against both suitability to pricing and technical criteria.

System Background

LISF recently acquired an LMR TETRA Network for Beirut and the surrounding area. The Network consists of 3T communications, Central Switching Node services (CSN), eXTRAS FR400 base stations, and dispatcher consoles INL is soliciting 2,305 radio terminals to use on the LMR TETRA Network.

TETRA Subscriber Terminal Requirements

The proposed TETRA terminals are based on the ETSI TETRA standard and operate on the UHF band (380MHz – 400MHz). The terminals must support interoperability with the peripherals of other suppliers. The bidders must include a TETRA interoperability certificate (IOP) released from the certification institute in their offer.

The terminals shall be delivered with all necessary hardware and software tools and instructions for key management and programming. The Tetra Radio equipment supplied under this contract must be able to interface with the existing Sepura repeaters using eXTRAS, as well as the Interview tracking and mapping software installed as a part of the Network core infrastructure. The radio equipment supplied hereunder must include the necessary hardware functions and software capabilities required to connect to existing repeaters and provide the mapping and tracking solutions of the current system. It is the contractor’s responsibility to ensure full compatibility between the provided equipment and the existing system.

INL request the offer provide four (4) types of terminals: Hand Portable Radios, Vehicular Mobile Radios, Tank Mobile Radios, and Fixed Radio Base Stations.

All terminals must be provided with the following:

• TETRA voice and data features

• Air interface Encryption (AIE)

Page 4 of 16 pages

• High Visibility Display

• Sunlight readable color Display, Time and Date (with a wide and anti-glare viewing angles in for all lighting conditions from direct sunlight to complete darkness) options

• Emergency Button

• DGNA Support

• Support more than 100 Talk Groups TMO and DMO

The following voice services shall be supported, as a minimum:

• Group Call TMO and Group Call DMO

• DMO Gateway & Repeater compatibility

• Transmit Inhibition

• Ambience Listening

• Scanning

• Talking Party Identification

• Loud/Discreet Audio Mode: Full Duplex (TMO) to MS, PABX & PSTN

• Half Duplex to Individual & Group

• Flexible Dialing (DTMF, list scroll, direct dial, short number dial) via keypad or a menu list

The following data services shall be supported as a minimum:

• DS TMO (to individual and group target)

• SDS DMO (to individual and group target)

• Alphanumeric Text Service (ATS)

• English &/or Arabic Input Language Support

• Text Message Data Store

• One-Touch Status Messaging

• Packet Data Service with Multi-Slot Packet Data (MSPD) & PEI Connector

The following security services shall be supported as a minimum:

• Air Interface Encryption (TEA1)

• Security Class 1, 2 and 3: DCK, CCK

• Mutual Authentication

• LST AI Encryption

• DMO AI Encryption

Note: All the above feature shall be included in the commercial off, in addition to the features required in Table 1.

Terminal Information by Type

Hand Portable Radios

• MS Power Class 3L (1.8W)min, Rx Sens: -112dbm (sta) / 103.dbm (Dyn) or better

Vehicular Mobile Radios

Page 5 of 16 pages

• Power 10W min, Rx Sens: -112dbm(sta) /103.dbm (Dyn) or better

• Optional GPS functionality, Gateway and repeater functionality support.

Note: The Gateway and repeater functionality should be addressed in the commercial offer.

Tank Mobile Radios

• Power 10W min, Rx Sens: -112dbm (sta) / 103.dbm (Dyn) or better

• Optional GPS functionality, Gateway and DMO repeater fuctionality

Fixed Radio Base Stations

• Power 10W min, Rx Sens: -112dbm (sta) / 103.dbm(Dyn) or better

• Ability to assume 85 ft. (26ms) feeder cable lengths, when needed

• Gateway and DMO repeater functionality.

Note: The Gateway and repeater functionality should be addressed in the commercial offer.

Page 6 of 16 pages

Table 1: TETRA Subscriber Terminal Details

Item No. Description Quantities

Hand Portable Radios

1. 0

2. 0

Full KEYPAD complete with:

1 - Sunlight readable color Display, Time and Date 1 - Full Keypad 1 - Support of Arabic Language 1 - Belt Clip 1 - Travel Charger (Euro Plug) 1 - Leather Case 2 Battery Li-Ion 2100 mAh (one is spare) 1 - Air Interface Encryption TEA1 1 - Frequency Band: 380-430MHz 1 - RF Power Output: 1.8W Class 3L (1.8W)min 1 –Rx Sensitivity: -112dbm(sta) /-103.dbm(Dyn) or better 1 - IP65 Dust and Water Ingress Protection 1 - Audio Output: 2W or better 1 - Keypad Locking 1 - User Changeable PIN Code 1 - Emergency Hot Microphone (Emergency initiator can transmit without pressing the PTT button during emergency call) 1 - Radio can be programmed with more than one (1) network ID whereby the user radio can choose the network for the radio to operate in.

1 – Power-on from a switched-off state a radio when Emergency button is activated Once the radio turns on, it activates into emergency mode.

1 - Multi-group Call that allows a radio user to initiate a call to radios belonging to multiple different talk groups.

LIMITED KEYPAD complete with:

1 - Sunlight readable color Display, Time and Date 1 - Limited Keypad 1 - Support of Arabic Language 1 - Belt Clip

Page 7 of 16 pages

1 Travel Charger (Euro Plug) 1 - Leather Case 2 Battery Li-Ion 2100 mAh 1 - Air Interface Encryption TEA1 1 - Frequency Band: 380-430MHz 1 - RF Power Output: 1.8W Class 3L (1.8W)min 1 –Rx Sensitivity: -112dbm(sta) /-103.dbm(Dyn) or better 1 - IP65 Dust and Water Ingress Protection 1 - Audio Output: 2W or better 1 - Keypad Locking 1 - Emergency Hot Microphone (Emergency initiator can transmit without need to press PTT button during emergency call) 1 - Radio can be programmed with more than 1 network ID whereby the user radio can choose the network for the radio to operate in.

1 – Power-on from a switched-off state a radio when Emergency button is activated Once the radio turns on, it activates into emergency mode.

1 - Multi-group Call that allows a radio user to initiate a call to radios belonging to multiple different talk groups.

ACCESSORIES:

3. 0 Desktop dual-unit charger for charging radio and spare battery simultaneously for the full keypad radio [European Plug]

4. 0 Multi-Unit Charger (MUC) [6 slots] [European Plug] for the limited keypad radio

5. 0 Audio Kit (earphone with microphone and PTT button) for the full keypad radio

6. 0 Audio Kit (earphone with microphone and PTT button) for the limited keypad radio

7. 0 Vehicle Charger for the full keypad radio 100

8. 0 Remote Speaker Microphones (RSM) for the limited keypad radio 1800

9. 0 Remote Speaker Microphones (RSM) for the full keypad radio 300

Vehicular Mobile Radios

10.0 Vehicular Mobile Radios should be equipped with:

1 - Dash configuration (+12 VDC power supply) 1 - Control Head (English & Arabic) 1 - Sunlight readable Color Display (Time and Date) 1 - Full Keypad 1 - Integrated GPS 1 - Microphone with PTT

Page 8 of 16 pages

1 - External Loudspeaker: 5W or better 1 - Antenna 3dB min + GPS Antenna 1

- Installation Cabling 1 - Air Interface Encryption TEA1 1 - Frequency Band: 380-430MHz 1 - RF Power Output: 10W Class 2 min.

1 –Rx Sensitivity: -112dbm(sta) /-103.dbm(Dyn) or better 1 - IP54 Dust and Water Ingress Protection 1 - Keypad Locking 1 - User Changeable PIN Code 1 - Emergency Hot Microphone (Emergency initiator can transmit without need to press PTT button during emergency call) 1 - Radio can be programmed with more than 1 network ID whereby the user radio can choose the network for the radio to operate in.

1 – Power-on from a switched-off state a radio when Emergency button is activated Once the radio turns on, it activates into emergency mode.

1 - Multi-group Call that allows a radio user to initiate a call to radios belonging to multiple different talk groups.

-All the mobile radio should be supplied with gateway and DMO repeater licenses.

Note: the unit should be directly powered from a +12VDC source

Tank Mobile Radios

11. 0 Tank Mobile Radios should be equipped with :

1 - Dash Configuration (+12 VDC power supply) 1 - DC-DC Converter (+12VDC/+24VDC) 1 - Control Head (English & Arabic) 1 - Sunlight readable Color Display (Time and Date) 1 - Full Keypad 1 - Integrated GPS 1 - Microphone with PTT 1 - External Loudspeaker: 10W or better 1 - Antenna 3dB min + GPS Antenna 1 - Installation Cabling 1 - Air Interface Encryption TEA1 1 - Frequency Band: 380-430MHz 1 - RF Power Output: 10W Class 2 1 –Rx Sensitivity: -112dbm(sta) /-103.dbm(Dyn) or better 1 - IP54 Dust and Water Ingress Protection 1 - Keypad Locking 1 - User Changeable PIN Code 1 - Emergency Hot Microphone (Emergency initiator can transmit

Page 9 of 16 pages without need to press PTT button during emergency call) 1 - Radio can be programmed with more than 1 network ID whereby the user radio can choose the network for the radio to operate in.

1 – Power-on from a switched-off state a radio when Emergency button is activated Once the radio turns on, it activates into emergency mode.

1 - Multi-group Call that allows a radio user to initiate a call to radios belonging to multiple different talk groups.

- All the tank radio should be supplied with Gateway and DMO

Note: The unit should be directly powered from a +24VDC source or provided with a DC-DC converter.

Fixed Base Station Radios

12. 0 Fixed Base Radios shall be equipped with

1 - Desk Configuration (+12 VDC / 220vac 50hz power supply) 1 - Control Head (English & Arabic) 1 - Color Display (Time and Date).

1 - Full Keypad 1 - Desktop Microphone with PTT 1 - Desktop Tray with internal Loudspeaker 1 - Desktop Power Supply unit (220VAC European Plug) 1 - Installation Cabling 1 - Air Interface Encryption TEA1 1 - Frequency Band: 380-430MHz 1 - RF Power Output: 10W Class 2 1 –Rx Sensitivity: -112dbm(sta) /-103.dbm(Dyn) or better 1 - IP54 Dust and Water Ingress Protection 1 – Locking Keypad 1 - User Changeable PIN Code 1 - Emergency Hot Microphone (Emergency initiator can transmit without need to press PTT button during emergency call) 1 - Radio can be programmed with more than 1 network ID whereby the user radio can choose the network for the radio to operate in.

1 – Power-on from a switched-off state a radio when Emergency button is activated Once the radio turns on, it activates into emergency mode.

1 - Multi-group Call that allows a radio user to initiate a call to radios belonging to multiple different talk groups.

- All the fixed radio should be supplied with gateway and DMO

Antenna kit for Fixed Radios equipped with following:

Page 10 of 16 pages

1 - Antenna (Omni Directional – 6dBd) 1 – 85Ft (26m) Feeder Cable 1 - Installation material, including surge arrestor device, connectors and accessories

Programming Software and Cables

13. 0 Hand Portable Radio programing kit software and cables

Vehicular Mobile Radio programming kit software and cables Tank Mobiles Radio programming kit software and cables Fixed Radio programming software kit and cables

Training

14.0 60 hours of training for ten (10) LISF members, to be selected by the end-users, and to take place in Lebanon. Training must be provided by certified Trainers

15.0 (Optional)

Factory Acceptance Test in the provider factory premises for 5 working days for 7 people, the FAT should test all the features stated in the offer.

Language and Documentation

The contractor shall supply all manuals in an electronic format. The End User requires any proposed electronic manuals to be in DVD/USB, PDF format or compatible with Microsoft Word. Arabic and/or English may be used for the technical manuals and documentation. The contractor shall provide three (3) types of manuals specifically written for both the software and hardware of the equipment offered:

1.) User/Operational Manuals 2.) General Technical Equipment Manual 3.) Technical / Maintenance / Repair Manuals

User/Operational Manuals: User/Operational Manuals that detail the functionality of each software package or device and all parts of the terminal equipment.

General Technical Equipment Manual: The General Technical Equipment Manual serves as comprehensive overview of the system and should be considered a custom document free of highly generalized content.

The composition of the document may include:

• An Equipment Overview

• Equipment Drawings including:

o System schematics o Pin-outs of inter-equipment cabling

• Hardware Configuration

• System Configuration

Page 11 of 16 pages

Technical/Maintenance/Repair Manual

The repair manuals are intended for the use of the LISF’s supervisory, training, and technical staff. Manuals must be of professional quality.

Technical Manuals shall include:

• All necessary information to permit routine workshop level maintenance and repair of the equipment.

• Detailed technical descriptions of equipment

• Diagrams shall include:

• Functional block diagrams

• Circuit diagrams

• Illustrated module part numbers list.

Factory Acceptance Test

A Factory Acceptance Test (FAT) (as an option under this contract) shall be held in the provider factory premises for 5 working days for up to 7 people, the FAT should test all the features stated in the offer.

The contractor shall only be responsible for providing sufficient space required to perform the factory acceptance test. The offeror should provide a proposed FAT plan for all system components that will be evaluated by the technical evaluation team for merit and value added to the proposal.

Project Services and Training

60 hours of technical training for up to 10 (ten) End User trainees is required. The technical training shall be provided in Lebanon at the End-User’s facilities and must be designed to prepare the LISF technical personnel to understand, install, maintain, troubleshoot, program, and repair the terminal equipment. Arabic speaking instructors are preferable, however, a translator will be provided by the LISF, if needed. The contractor shall use certified trainers to provide the training.

Payment and Warranty

After the U.S. government has inventoried all radio equipment upon delivery in Lebanon, the Contractor will be paid 50 percent of the cost of procurement of radio equipment. The vendor may invoice the U.S. government the remainder of the balance after successful testing and acceptance of terminals on each network link and training. Acceptance guidelines will be determined by INL and the Vendor prior to the contract award.

Page 12 of 16 pages

The offeror shall provide one year standard commercial warranty and a two year additional warranty as an optional price line item, totaling three (3) years on all hardware and software. The contractor shall provide warranty services within Lebanon.

The offeror shall provide a local manufacturer’s dealership that will be responsible for the warranty, repair and if deemed necessary replacement of the products. If any items require shipping to the manufacture’s production plant then the contractor shall be responsible for the shipping cost and all peripheral costs (including possible customs and clearance costs).

Delivery

Free on Board Shipping

Free On Board (FOB) Shipping requires that the contractor ship the product to the point of acceptance as described in Packing and Marking Section below. The contractor is responsible for all customs clearances For contract pricing purposes, all shipments shall be duty free. The INL Contracting Officer's Representative (COR) may assist with ensuring duty free clearance. If the contractor does not provide in-house shipping services, shipping services must be subcontracted with a reputable and reliable shipping company.

Packing and Marking

Delivery Location and Time

The Contractor shall deliver all ordered items to the following address:

Embassy of the United States of America, Beirut ATTN: Macram Abichacra (Mobile # +96-170 259172) Directorate General of the Internal Security Forces C/O Colonel Isam Takkoush (Mobile # +96-170 242324) Beirut-Ashrafieh, Lebanon

Or a warehouse/office within the city limits as designated by the End User in Beirut, Lebanon.

The contractor shall ship all items no later than two (2) months after issuance of award.

Any contractor personnel involved with the delivery of the items shall comply with standard U.S.

Embassy regulations for receiving supplies. The COR will be responsible for instructing contractor personnel at the time deliveries are made. Prior notice of at least four (4) working days will be required from the contractor.

Page 13 of 16 pages

A. The point of contact for the U.S. government at Embassy Beirut for this project is:

Diana Brown INL/Beirut Director BrownDF@state.gov Tel.: +961-4-543600 ext. 4368 mailto:BrownDF@state.gov mailto:BrownDF@state.gov

Page 14 of 16 pages

Acronyms and Abbreviations

AC Alternating Current AES Advanced Encryption Standard 128 Bits AGPS Assisted Global Positioning System AI Air Interface AIE Air Interface Encryption AMBE Advanced Multi-Band Excitation ANSI American National Standards Institute APCO Association of Public safety Communications Officials ATS Alpha numeric Text Service AVL Automatic Vehicle Location BR Base Radio BS Base Station BSC Base Station Controller C4FM Continuous 4 level Frequency Modulation CAI Common Air Interface CAR Conventional Arbitrator CCGW Conventional Channel Gateway CCK Common Cipher Key CES Console End System CMC Central Master Controller CSS Console Sub-System CSSI Console Sub-System Interface CTCSS Continuous Tone Control Squelch System DC Direct Current DCK Derived Cipher Key DCS Data Communications Subsystem DCS Digital-Coded Squelch DES Data Encryption Standard 64 Bits DES Digital Encryption System DGNA Dynamic Group Number Addressing DGPS Differential Global Positioning System DMO Direct Mode of Operation DS Data Service DTMF Dual Tone Multi Frequency E2E End To End EGNOS European Geostationary Navigation Overlay augmentation System ES End System ETSI European Telecommunications Standards Institute FM Frequency Modulation FSS Frequency Sub-System FSSI Fixed Sub-System Interface

Page 15 of 16 pages

GUI Graphical User Interface GPRS General packet radio service GPS Global Positioning System GSM Global System for Mobile Communications IETF Internet Engineering Task Force IMBE Improved Multi-Band Excitation IOP Interoperability IP Internet Protocol ISSI Inter-RF Sub-System Interface K Key LMR Land Mobile Radio LST Localized Site Trunking MCC Master Central Controller MDT Mobile Data Terminal MDU Mobile Display Unit MS Mobile Station MSO Master Switch Office MSPD Multi-Slot Packet Data NMS Network Management System OTAC Over The Air Control OTAP Over The Air Programming OTAR Over The Air Rekeying PABX Private Automatic Branch Exchange PEI Peripheral Equipment Interface PSTN Public Switched Telephone Network PTT Push To Talk RF Radio Frequency RFQ Request For Quote RFP Request For Price RFSS Radio Frequency Subsystem RNC Radio Network Controller ROIP Radio Over Internet Protocol RSSI Received Signal Strength Indicator RTP Real-time Transport Protocol RX Receive SCK Static Cipher Key SCN Switching Center Node SDS Short Data Services SDoC Suppliers Declaration of Conformity SIP Session Initiation Protocol SMS Short Message Service SNMP Simple Network Management Protocol SO Standard Option

Page 16 of 16 pages

SoR Statement of Requirements SSC System Site Controller STR System Test Report SU Subscriber Unit TEA TETRA Encryption Algorithm TEDS TETRA Enhanced Data Services TETRA Terrestrial Trunking Radio TIA Telecommunications Industry Association TMO Trunking Mode of Operation TX Transmit UDP User Datagram Protocol UHF Ultra High Frequency VHF Very High Frequency

Acronyms and Abbreviations