Presolicitation_Notice.pdf

November 10, 2015

PRE-SOLICITATION NOTICE

Solicitation No. SGE500-15-R-0006

The American Consulate General Frankfurt hereby provides the following Pre-Solicitation Notice in respect of the issuance of a Request for Proposal (RFP) for:

Operation of the American Government Public Outreach Center in Jakarta, Indonesia

The Government has the requirement for the continuation of the operation of the @america Outreach Center located in Pacific Place Mall, Jakarta, Indonesia. The Government requires the offeror to create, develop, and execute @america programming and provide management, operational, marketing, security, and janitorial services for the Center.

@america is a unique, one-of-a-kind high-tech American cultural center that has been in operation for almost five years, successfully providing a space for dialogue that promotes people-to-people ties and mutual understanding between Indonesians and Americans. Only during the first four years @america had over 800,000 visitors. The outreach center is a public diplomacy venue that showcases American culture, values, and ingenuity to the Indonesian public using both personal contact and high technology to deliver the message.

The successful offeror must have the capability to maintain or exceed the already achieved high standards and provide outstanding public affairs/relations/diplomacy programming in a multimedia environment while at the same time operating the outreach center.

The Center must remain open eight hours a day, seven days a week during regular Mall hours.

The two most important services the contractor must provide are planning and obtaining programming for the operation of the center, and operating the center on a daily basis with qualified staff who will remain employees of the contractor with no affiliation to the U.S. Embassy and who will be recruited and appropriately trained by the contractor.

The third most important service is to protect the integrity of the membership database and the data included in that database. The contractor's staff must be properly trained on data collection and protection.

AMERICAN CONSULATE GENERAL

Regional Procurement Support Office

Giessener Strasse 30 60435 Frankfurt am Main

Germany

Tel: (49) 69 7535 3319 Fax: (49) 69 7535 3329

E-mail: LazicV@state.gov

More specifically, the services required include but are not limited to the following:

• Overall management of the @america Cultural Center, the center’s website, all related social media, and any other online presence for the center

• Creating and implementing educational and cultural programming ( in cooperation with and subject to the approval of the Government Contracting Officer’s Representative/COR), such as cultural performances, guest speakers, lectures, festivals, digital video conferences, and other activities

• Ensuring the approved programming is conducted on schedule and on budget.

• Assisting visitors coming to the center.

• Procuring and supervising catering for special events as approved by the Government

Contracting Officer’s Representative/COR

• Following prescribed security procedures and making best efforts to ensure a secure environment.

• Keeping the center clean and maintaining all security, IT and other equipment on site.

The contractor shall have the excellent knowledge, experience and skills for performing all administrative functions involved in the day-to-day management of @america Outreach Center to be measured by the achievement of (a) a minimum average of 450 visitors per day during the five

(5) days of the week with active programming (2,000 visitors per week), (b) a minimum of 40 events (including school outreach visits) per month and (c) a minimum of 15 of educational events per month.

For the afore described operation of the Center the offeror shall provide staff with adequately high level of skills and qualifications, i.e.:

• Project Administrator (a senior company official, preferably an American or an Indonesian with extensive U.S. experience, who will ensure the quality of services provided and foster communication and coordination between the contractor’s employees and the Government ),

• Senior Manager ( preferably a U.S. resident of Indonesia with knowledge and experience of the U.S. and its culture who possesses great management and public relations skills, bilingual, in English and Indonesian ),

• Operations Manager ( with good technological, managerial, and public relations skills and ability to manage the technological resources at the center and security policies and procedures, bilingual, in English and Indonesian );

• Content/Programming Manager ( to oversee all program implementation and supervise program specialists bilingual, in English and Indonesian)

• marketing, program and IT specialists, logistics coordinator, social media webmaster, graphic artist, educational adviser, school outreach coordinator, visitor assistance staff, security staff and production crew.

The offerors shall be requested to provide information on their relevant prior experience / past performance on projects similar in nature and magnitude.

The Regional Procurement Support Office in Frankfurt, Germany, on behalf of the American Embassy Jakarta, intends to order services for specific periods of time through task orders awarded against a single, fixed unit price, Indefinite Delivery/Indefinite Quantity (IDIQ) contract. FAR Part 19 social economic programs do not apply to this solicitation.

The offerors wishing to participate should express their interest by email to LazicV@state.gov, with a copy to FrankfurtRPSO@state.gov not later than November 25, 2015.

All requests for a copy of the solicitation must include the following information: name, telephone and e-mail address of the offeror / point of contact, and complete physical and mailing address.

Only the parties expressing their interest in writing shall receive a copy of the solicitation package when it becomes available.

The solicitation package will only be available in the English language.

Solicitation and award will be subject to the laws and regulations of the United States of America.

This requirement is being competed utilizing full and open competition procedures.

mailto:LazicV@state.gov mailto:FrankfurtRPSO@state.gov