SFST30034901802665_May_19_25_solicitation_doc.pdf

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Attached to
Centurion CARES Contact Center Solution SFS - ITSD/DOR
Solicitation number
SFST30034901802665
Issued by
Clay County, Jefferson City, Missouri

About this file

This document is a solicitation from the State of Missouri for a Single Feasible Source (SFS) Information Technology procurement issued by the Information Technology Services Division (ITSD) and Department of Revenue (DOR). The solicitation, numbered SFST30034901802665, seeks a Centurion CARES Contact Center Solution with a response period from June 8, 2018, at 10:00 AM CDT to June 17, 2018, at 3:00 PM CDT. The proposed contract period spans July 1, 2018, through June 30, 2019, with vendors able to submit responses either electronically through the MissouriBUYS system or as a hard copy to the Division of Purchasing.

The solicitation allows participation from all vendors and specifies delivery terms as Free On Board Destination with payment terms of Net 45 Days. No specific line items or detailed specifications were provided in the document, and the estimated total contract value was not disclosed. The primary contact for questions is Roy Burgess from the state procurement office, located at 301 West High Street in Jefferson City, Missouri. The procurement appears to be a specialized technology acquisition for a contact center solution, focusing on implementing a comprehensive technological system for administrative purposes without detailed financial or technical prerequisites.

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Text version

Solicitation Number: SFST30034901802665

Centurion CARES Contact Center Solution SFS - ITSD/DOR

SINGLE FEASIBLE SOURCE - IT (SFST)

State of Missouri

June 08, 2018 - June 17, 2018

Page:2

General Header Information

SFST30034901802665

No. SFST30034901802665 Title: Centurion CARES Contact Center Solution SFS - ITSD/DOR Start Date: June 08, 2018 at 10:00:00 AM CDT End Date: June 17, 2018 at 3:00:00 PM CDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: Contract Period: July 1, 2018 through June 30, 2019 Delivery Terms: Free On Board Destination Payment Terms: Net 45 Days Contact Information: State of Missouri

Roy Burgess 301 West High Street, Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1692 Fax: 573-526-9816 Roy.Burgess@oa.mo.gov

Contact Details: If you have any questions, please contact:

Roy Burgess 301 West High Street, Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1692 Fax: 573-526-9816 Roy.Burgess@oa.mo.gov

Selected Categories:

Page:3

Header Custom Fields:

SFST30034901802665

NOTICE

Vendor Responsibility

The vendor is solely responsible for ensuring timely submission of their solicitation response, whether submitting an online response or a hard copy response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.

The State of Missouri's Privacy Policy can be accessed here.

http://www.mo.gov/privacy-policy/

Page:4

Solicitation Requirements:

This quote has no questions defined.

SFST30034901802665

REQUIREMENTS

Requirements:

To access the official solicitation document, which includes all applicable requirements, detailed specifications, and terms and conditions, the vendor must click on the Overview tab to view the solicitation. Under the Overview tab, the vendor must either: 1) print the solicitation document in order to submit a hard copy to the Division of Purchasing, or 2) review and accept the solicitation documents under the Overview tab, and submit an electronic response to the solicitation through the MissouriBUYS system.

Page:5

Documents:

SFS Posting.doc

Page:6

Item Specifications Solicitation has been designated as having no line items.

Page:7

File details come from the government source that posted it. Updated .