SFSSC314028001-18_May_5_25_solicitation_doc.pdf

PDF 19 KB Posted

Attached to
Missouri Human Services Eligibility & Enrollment Contact Center
Solicitation number
SFSSC314028001-18
Issued by
Clark County, Jefferson City, Missouri

About this file

This document is a solicitation (Solicitation Number: SFSSC314028001-18) issued by the State of Missouri for a Human Services Eligibility & Enrollment Contact Center through the MissouriBUYS procurement system. The solicitation is classified as a Single Feasible Source Services (SFSS) procurement, open to all vendors, with a response period from January 19, 2024, at 10:15:00 PM GMT to January 26, 2024, at 8:00:00 PM GMT. The project involves establishing a contact center for managing human services eligibility and enrollment processes, with delivery terms specified as Free On Board Destination and payment terms set at Net 45 Days. The solicitation has been designated as having no specific line items, and vendors are required to submit their responses electronically through the MissouriBUYS system.

The procurement document provides minimal details about the project's specific requirements, budget, or scope, emphasizing vendor responsibility for thorough review and timely submission. The primary contact for the solicitation is Kristina Cramer, located at 301 West High Street Room 630 in Jefferson City, MO, who can be reached at 573-751-1695. No information is provided about incumbent vendors, current infrastructure, or integration requirements. The solicitation does not disclose an estimated total contract value or budget range, and vendors are advised to carefully examine the complete documentation available through the MissouriBUYS system to fully understand the procurement opportunity's requirements. The state emphasizes that vendors are solely responsible for ensuring timely submission and must account for potential technical support needs during the submission process.

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Text version

Solicitation Number: SFSSC314028001-18

Missouri Human Services Eligibility & Enrollment Contact

Center

SINGLE FEASIBLE SOURCE - SERVICES (SFSS)

State of Missouri

Page:2

General Header Information

SFSSC314028001-18

No. SFSSC314028001-18 Title: Missouri Human Services Eligibility & Enrollment Contact Center Start Date: January 19, 2024 at 10:15:00 PM GMT End Date: January 26, 2024 at 8:00:00 PM GMT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description:

Delivery Terms: Free On Board Destination Payment Terms: Net 45 Days Contact Information: State of Missouri

Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:

Kristina.Cramer@oa.mo.gov

Contact Details: If you have any questions, please contact:

Kristina Cramer 301 West High Street Room 630 Jefferson City MO, 65101 United States Tel: 573-751-1695 Fax:

Kristina.Cramer@oa.mo.gov

Selected Categories:

Page:3

Header Custom Fields:

SFSSC314028001-18

NOTICE

Vendor Responsibility

The vendor is solely responsible for ensuring timely submission of their solicitation response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.

The State of Missouri's Privacy Policy can be accessed here.

http://www.mo.gov/privacy-policy/

Page:4

Solicitation Requirements:

This quote has no questions defined.

SFSSC314028001-18

REQUIREMENTS

Requirements:

To access the official solicitation document, which includes all applicable requirements, detailed specifications, and terms and conditions, the vendor must click on the Overview tab to view the solicitation. Under the Overview tab, the vendor must either: 1) print the solicitation document in order to submit a hard copy, if allowed by the solicitation, or 2) review and accept the solicitation documents and submit an electronic response to the solicitation through the MissouriBUYS system.

Page:5

Documents:

SFSSC314028001 - Posting Form.docx

Page:6

Item Specifications Solicitation has been designated as having no line items.

Page:7

File details come from the government source that posted it. Updated .