City and County of San Francisco

Request for Proposals for

Contractor Monitoring Services for the SFMTA’s Federally Mandated Alcohol and Drug Testing

Program

RFP No. SFMTA-2026-36-LOC

EVENT ID: SFGOV-0000011917

(CCO No. 26-1691)

Date Issued:

Pre-Proposal Conference:

Deadline for Questions:

Proposal Due:

July 7, 2026 July 16, 2026, 1:00 PM PT July 23, 2026, 1:00 PM PT August 7, 2026, 1:00 PM PT

Contract Administrator: Steve Kim Senior Administrative Analyst San Francisco Municipal Transportation Agency Phone: 415-646-2069 Email: Steve.Kim@sfmta.com

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San Francisco Municipal Transportation Agency (SFMTA) Request for Proposals for Contractor Monitoring Services for the SFMTA’s Federally Mandated Alcohol and Drug Testing Program

Table of Contents

Page I. Introduction and Schedule

A. General

B. Selection Overview

C. Anticipated Contract Term

D. Anticipated Contract Not-to-Exceed Amount

E. Reserved. (Indefinite Quantity, As-Needed Contract)

F. Reserved. (Cooperative Agreement)

G. RFP Schedule

H. Contract Terms and Negotiations

I. City’s Social Policy Requirements

J. City Supplier Registration

II. Scope of Work

A. Contractor Drug and Alcohol Testing Program On-Site Review

B. Review of Contractors Supporting SFMTA’s Testing Program

C. Quarterly MIS and Annual DAMIS Report

D. Corrective Action Plans

E. As-Needed Services

F. Reserved. (Sections Applicable to Goods)

III. Minimum Qualifications

IV. Submission Requirements

A. Time and Place for Submission of Proposals

B. Proposal Content and Format

C. Part 1 – Written Proposal

1. Introduction and Executive Summary (up to 2 pages)

2. Supplier Information (up to 1 page)

3. Minimum Qualifications Documentation (up to 2 pages)

4. Project Approach (up to 4 pages)

SFMTA P-690 (3-25) ii July 7, 2026

5. Firm Qualifications (Prime Contractor and Subcontractors) (up to 2 pages)

6. Past Projects (up to 4 pages)

7. Team Qualifications (up to 2 pages)

8. Individual Team Member Qualifications (up to 4 pages, not including resumes)

D. Part 2 – Contract Monitoring Division (CMD) Attachment 2

E. Part 3 – Fee Proposal

1. Price Discrepancies

2. Reserved. (Price Lists)

V. Evaluation and Selection Criteria

A. Initial Screening

B. Overall Evaluation Process

C. Selection Criteria

1. Completeness and Organization of Proposal Submission (10 points)

2. Project Approach (35 points)

3. Firm Qualifications (Prime Contractor and Subcontractors) (40 points)

4. Past Projects (10 points)

5. Individual Team Member Qualifications (10 points)

6. Fee Proposal (15 points)

7. Oral Interview (10 points)

D. Application of LBE Bid Discount/Rating Bonus

1. LBE Bid Discount/Rating Bonus

2. Reserved. (Anticipated Local Tax Revenue (Admin Code Section 21.32) Discount)

E. Contract Negotiations

VI. Pre-Proposal Conference

A. Pre-Proposal Conference

B. Proposer Questions and Requests for Clarification

VII. Contract Award

VIII. Insurance and Bonds

A. Insurance

B. Reserved. (Proposal Bond)

C. Reserved. (Performance Bond)

D. Reserved. (Fidelity Bond)

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E. Failure to Provide Insurance

IX. Terms and Conditions for Receipt of Proposals

A. Cybersecurity Risk Assessment

B. Errors and Omissions in RFP

C. Inquiries Regarding RFP

D. Objections to RFP Terms

E. RFP Addenda

F. Proposal Term

G. Revision to Proposal

H. Proposal Errors and Omissions

I. Financial Responsibility

J. Proposer’s Obligations under the Campaign Reform Ordinance

K. Limitation on Communications Prior to Contract Award

L. Public Disclosure

M. Public Access to Meetings and Records

O. Reservations of Rights by the City

P. No Waiver

Q. Other

R. Local Business Enterprise Requirements

1. LBE Subcontracting Participation Requirements and Good Faith Efforts Requirements

2. LBE Prime/JV Participation and Ratings Bonuses

3. CMD Forms

4. Contract Compliance Officer

5. LBE Payment and Utilization Tracking

S. Employment Nondiscrimination and Economically Disadvantaged Workforce Hiring Provisions

1. General

2. Nondiscrimination Provisions

3. Non-Compliance with Article 131 Prior to Contract Award

4. Complaints of Discrimination after Contract Award

5. Trainees – SFMTA Employment Training Program

X. Contract Requirements

A. Nondiscrimination in Contracts and Benefits

SFMTA P-690 (3-25) iv July 7, 2026

B. Minimum Compensation Ordinance

C. Health Care Accountability Ordinance

D. First Source Hiring Program

E. Conflicts of Interest

F. Reserved. (Payment of Prevailing Wages)

G. Non-Profit Entities

H. Other Social Policy Provisions

XI. Protest Procedures

A. Protest of Non-Responsiveness Determination

B. Protest of Non-Responsibility Determination

C. Protest of Contract Award

D. Delivery of Protests

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Appendices:

Appendix Content Page

A. CMD Attachment 2: Requirements for Architecture, Engineering & Professional Services Contracts for Contracts equal or greater than 50% of the Minimum Competitive Amount and that are Advertised on or after November 1, 2025 (separate document). Proposers must submit the following forms:

Form 2A CMD Contract Participation Form Form 3 CMD Compliance Affidavit

The following form may be required, depending on the circumstances:

Form 4 CMD Joint Venture Form

A-1

B. Sample Agreement for Professional Services (Form P-600) B-1

C. Attestation of Compliance on Communications Prior to Contract Award

C-1

D. Certification Regarding Debarment, Suspension, and Other Responsibility Matters

D-1

E. Certification Regarding Lobbying E-1

F. Fee Proposal Form F-1

San Francisco Municipal Transportation Agency RFP for Contractor Monitoring Services for the SFMTA’s Federally Mandated Alcohol and Drug Testing Program

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I. Introduction and Schedule A. General

The San Francisco Municipal Transportation Agency (SFMTA or Agency) is requesting (Proposals) from qualified firms (Proposers) to provide Contractor Monitoring Services.

Through its Substance Abuse Program, the SFMTA is tasked with compliance with the U.S.

Department of Transportation (DOT) Drug and Alcohol Testing Program, as set forth in 49 CFR Parts 40 and 655 (the Regulations). As part of this requirement, the SFMTA must monitor contractors who provide safety-sensitive functions to the SFMTA to ensure that they are complying with the Regulations.

The selected Consultant will conduct on-site reviews of selected contractors’ drug and alcohol testing program policies, procedures, record keeping, testing reports, education and training attendance rosters, and any other documents pertaining to compliance with the Regulations. In addition, the Consultant will conduct audits of service agents (e.g., specimen collector, Medical Review Officer, laboratory) that provide services to assist the SFMTA in the administration of the Alcohol and Drug Testing Program.

B. Selection Overview The SFMTA may award a contract to the Proposer that meets the Minimum Qualifications

(see Section III) of this RFP and whose Proposal receives the highest-ranking score.

Proposers must provide documentation that clearly demonstrates that each Minimum Qualification has been met. Any Proposal that does not meet the Minimum Qualifications will be deemed non-responsive.

SFMTA staff will initially review each Proposal for responsiveness. Elements reviewed will include, without limitation: Proposal completeness, compliance with format requirements, compliance with Minimum Qualification requirements, and verifiable references.

Responsive Proposals will then be evaluated by a panel (Evaluation Panel) consisting of one or more parties with expertise related to the Services being procured through this RFP. The Evaluation Panel may include staff from various City departments. Proposals will be evaluated based on the criteria outlined herein.

If applicable, the SFMTA Contract Compliance Office (CCO) will assess Proposal compliance with LBE requirements and assign a rating bonus to Proposal scores. The CCO-adjusted scores (if applicable) will then be tabulated, and Proposers will be ranked starting with the Proposer receiving the highest score, then continuing with the Proposer receiving the second highest score, and so on. The final part of the Proposal evaluation will be Contract Negotiations as described in Section I.H below.

C. Anticipated Contract Term A contract awarded pursuant to this RFP shall be non-exclusive with an original term of three years. The SFMTA at its sole, absolute discretion, shall have two options to extend the term for one additional year each, for a total of five years.

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D. Anticipated Contract Not-to-Exceed Amount A contract awarded pursuant to this RFP shall have a not to exceed (NTE) amount of

$260,000 for the advertised contract term, including any option periods. This amount is based on the SFMTA’s estimated spend over the advertised contract term. Should the SFMTA’s actual spend exceed its estimated spend, the SFMTA may in its sole discretion increase the contract NTE amount.

E. Reserved. (Indefinite Quantity, As-Needed Contract)

F. Reserved. (Cooperative Agreement)

G. RFP Schedule The anticipated schedule for this RFP is set forth below. These dates are tentative and subject to change. It is the responsibility of the Proposer to check for any Addenda to this RFP or other pertinent information posted in the City’s Supplier Portal.

Phase Date

RFP is issued by the SFMTA: July 7, 2026

Pre-Proposal Conference: July 16, 2026, 1:00 PM PT

Deadline for submission of written questions or requests for clarification:

July 23, 2026, 1:00 PM PT

Proposals due: August 7, 2026, 1:00 PM PT

H. Contract Terms and Negotiations

The successful Proposer will be required to enter into a contract substantially in the form attached hereto as Appendix B, the SFMTA’s Sample Agreement. The SFMTA’s contract terms are not subject to negotiation. Failure to timely execute the SFMTA’s contract terms, or to furnish any and all insurance certificates and policy endorsements, surety bonds or other materials required in the SFMTA’s contract terms, shall be deemed an abandonment of the Proposal and the SFMTA, in its sole discretion, may terminate negotiations. Upon termination of negotiations, the SFMTA may begin negotiations with the next highest-ranked Proposer that meets the Minimum Qualifications of this RFP, and may continue sequentially in rank order until a satisfactory contract is negotiated, or until the SFMTA, in its sole discretion, decides to end the procurement process.

I. City’s Social Policy Requirements The San Francisco Municipal Code establishes a number of requirements for people seeking to do business with the City (Social Policy Requirements). The Social Policy Requirements set forth in Sections IX and X below are NOT intended to be a complete list of all Social Policy Requirements applicable to this Solicitation and any contracts awarded from it.

Proposers are encouraged to carefully review the Social Policy Requirements applicable to this Solicitation contained in Appendix B, Sample Agreement for Professional Services.

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J. City Supplier Registration Contractors must become an “Approved Supplier” in order to enter into an Agreement with the City or the SFMTA. Approved Suppliers are entities that have met all the compliance requirements necessary to conduct business with the City, such as business tax registration and Article 131 compliance.

The following requirements pertain only to Proposers not currently registered with the City as a Supplier.

Step 1: Register as a BIDDER at City’s Supplier Portal:

https://sfcitypartner.sfgov.org/pages/index.aspx Step 2: Follow instructions for converting your BIDDER ID to a SUPPLIER ID. This will require you to register with the City Tax Collector’s Office and submit the online 12B Declaration for Article 131 (Equal Benefits Program) compliance through the Supplier portal.

Once these forms have been completed, submitted, and processed, you will be notified via email with your organization's new Supplier ID. That email will also provide instructions for completing your Supplier registration.

• City Business Tax Registration Inquiries: For questions regarding business tax registration procedures and requirements, contact the Tax Collector’s Office at (415) 554-4400 or, if calling from within the City and County of San Francisco, 311.

• Equal Benefits Program Inquiries: For questions concerning the San Francisco Labor and Employment Code Articles 131 and 132, go to: www.sfgov.org/cmd.

https://sfcitypartner.sfgov.org/pages/index.aspx http://www.sfgov.org/cmd

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II. Scope of Work The Consultant will provide monitoring assistance to the SFMTA by reviewing the drug and alcohol testing policies and procedures of designated SFMTA contractors for compliance with the Regulations.

Approximately 12 contractors will be monitored under this program. The SFMTA expects that 75 to 100 monitoring events will take place annually (including four quarterly reviews and one end-of-year review for each contractor, and any other monitoring, as detailed below).

The Consultant who assists the SFMTA in monitoring its contractors must have a working knowledge of the Regulations, and be aware of any amendments that are proposed and/or promulgated from time to time.

A summary of the Scope of Services is set forth below; the complete Scope of Services is attached to the Sample Agreement submitted with this RFP.

A. Contractor Drug and Alcohol Testing Program On-Site Review At the request of the SFMTA Program Manager, the selected Consultant will conduct on-site reviews of selected SFMTA contractors’ drug and alcohol testing policies, record-keeping, testing reports, education and training attendance rosters, and any other documents pertaining to compliance with the Regulations.

The Consultant will provide the SFMTA Program Manager with a written report of the on-site review within three working days following an on-site visit. The SFMTA Program Manager will then review the findings and schedule a meeting (telephone or face-to-face) with the Consultant to discuss the report and the corrective actions to be taken to alleviate any deficiencies.

B. Review of Contractors Supporting SFMTA’s Testing Program

The Consultant will conduct on-site reviews of the selected contractors that support the drug and alcohol testing program for the SFMTA (Medical Review Officer, collection personnel, laboratory) to ensure compliance with the Regulations (including the observation of at least one urine collection and one breath alcohol test with each collector performing services for the selected contractor). The Consultant will examine adherence with the chain of custody procedures, storage security, protection of employee privacy during collection, and the handling and submission of specimens, including the distribution of the appropriate paperwork supporting the collection and submission of specimens.

The Consultant will provide the SFMTA Program Manager with a written report of the on-site review within three working days following the on-site visit. The SFMTA Program Manager will then review the findings and schedule a meeting (via telephone or face-to face) with the Consultant to discuss the findings and the corrective action to be taken to alleviate any deficiencies.

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C. Quarterly MIS and Annual DAMIS Report The Consultant will obtain from each SFMTA contractor quarterly reports of the contractor’s drug and alcohol testing program (March 31, June 30, September 30 and December 31). The Consultant will review the report and forward the quarterly report to the SFMTA Program Manger no later than the 15th day following the end of the calendar quarter for review and filing. If any deficiencies exist, the SFMTA Program Manager will schedule a meeting (via telephone or face-to-face) with the Consultant to identify any corrective action to be taken to alleviate any deficiencies within 10 days of the receipt of the report.

The Consultant will obtain the Drug and Alcohol Data Management Information Systems (DAMIS) report from the SFMTA contractors and forward the report to the SFMTA Program Manager no later than 30 calendar days prior to the March due date for the annual DAMIS filing.

The Consultant will work with the SFMTA contractors in correcting any errors prior to submitting the report to the SFMTA Program Manager.

D. Corrective Action Plans

To address and alleviate deficiencies found during the on-site reviews and MIS and DAMIS report review, the SFMTA Program Manager, with the assistance of the Consultant, will prepare corrective action plans for each deficient SFMTA contractor. The SFMTA Program Manager will send a letter to the contractor with a copy of (i) the written review prepared by the Consultant and (ii) the corrective action plan within seven days of receipt of the report for a critical deficiency, and 30 days for a non-critical deficiency. The Consultant will follow up with the selected vendor in accordance with the corrective action plan to resolve or assist in the resolution of any deficiencies noted during the review. The Consultant will provide a written report to the SFMTA Program Manager indicating the progress and the actions taken to resolve the deficiencies identified in the corrective action plan and timeline.

E. As-Needed Services

In addition to the services described above, the Consultant shall be available to assist the SFMTA Program Manager on an as-needed basis to consult (electronically or telephonically) relative to issues that may arise regarding specific contractors or contractor monitoring in general.

F. Reserved. (Sections Applicable to Goods)

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III. Minimum Qualifications The Minimum Qualifications (MQs) set forth below are required for a Proposer to be eligible to submit a Proposal in response to this RFP.

Proposers must provide documentation that clearly demonstrates each MQ listed below has been met. Minimum Qualification documentation should be clearly marked as “MQ1” to indicate which MQ it supports.

Each Proposal will be reviewed for initial determination on whether Proposer meets the MQ referenced in this section. This screening is a pass or fail determination and a Proposal that fails to meet the Minimum Qualification will not be eligible for further consideration in the evaluation process.

The SFMTA reserves the right to request clarifications from Proposers prior to rejecting a Proposal for failure to meet the MQ. Clarifications are limited exchanges between the SFMTA and the Proposer for the purpose of clarifying certain aspects of the Proposal and will not provide a Proposer the opportunity to revise or modify its Proposal.

MQ # Description MQ1 Proposer has a minimum of three years of experience in providing

DOT/Federal Transit Administration (FTA) contractor monitoring services to large transit agencies with a minimum of 1,000 safety-sensitive employees.

Include a statement and supporting information that Proposer has the requisite experience to meet this MQ.

Any Proposal that does not demonstrate that the Proposer meets the MQ by the deadline for submittal of Proposals may be deemed non-responsive.

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IV. Submission Requirements A. Time and Place for Submission of Proposals

Proposals must be received by 1:00 PM PT on August 7, 2026, Proposers must submit their Proposals in an electronic format by email to Steve.Kim@sfmta.com.

Proposers shall limit email messages to 25MB or less.

Proposers may break up their Proposals into separate electronic files and submit these in separate emails. Per Section IV.B, each electronic file shall be clearly marked “SFMTA-2026- 36-LOC” and, as applicable, “Part 1 – Written Proposal,” “Part 2 – CMD Attachment 2 Forms,” and “Part 3 – Fee Proposal.”

Proposers are fully responsible for ensuring their entire Proposals are received by the time and date indicated. The SFMTA will not accept late Proposals, even in cases of known email system failure. Accordingly, Proposers are encouraged to submit their Proposals at least 24 hours before the time and date due.

B. Proposal Content and Format Firms interested in responding to this RFP must submit Proposals that include the information requested in this Section IV.B, in the order and format specified herein. The content of all Proposals must consist of the information specified below, in the order outlined below, in order to be deemed responsive.

Proposer shall ensure that the document is legible and may be easily viewed on a computer monitor, laptop, or (electronic) tablet. The SFMTA prefers that text be unjustified (i.e., with a ragged-right margin), and that you use an 11-point or larger serif font (e.g., Times New Roman, and not Arial). Pages must have margins of at least 1” on all sides (excluding headers and footers).

Proposals shall be submitted in three separate electronic files, as listed below. Each electronic file shall be clearly marked “SFMTA-2026-36-LOC” and, as applicable, “Part 1 - Written Proposal,” “Part 2 - CMD Attachment 2 Forms,” and “Part 3 – Fee Proposal Form.”

• Part 1 – One electronic copy of the Written Proposal, including completed and signed Appendices C, D, and E. (Submit Appendices A and F as separate files, as stated below.)

• Part 2 – One electronic copy of the completed and signed Appendix A forms (see Section IX.R and Appendix A) as a separate file on your electronic media submission.

• Part 3 – One electronic copy of the completed Appendix F as a separate file on the electronic media submission.

All electronic files must include scanned (PDF) copies of any documents that require signature. Signatures must be by an official with your firm who is authorized to submit a Proposal on behalf of your firm. Your electronic media shall be clearly marked that it is for

“SFMTA-2026-36-LOC.”

mailto:Steve.Kim@sfmta.com

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C. Part 1 – Written Proposal Firms interested in responding to this RFP must submit Written Proposals that include the information requested in this Section IV.C, in the order specified herein. Written Proposals must include a table of contents showing the applicable section headings and sub-headings, section numbering, and page numbers. Page limitations, if any, are indicated, below, in parentheses next to the corresponding section headings.

It is imperative that the Proposal follow the format as listed below. All sections must be separated by a labeled cover page. Cover pages do not count against the page limits indicated below.

1. Introduction and Executive Summary (up to 2 pages)

Submit a letter of introduction with an executive summary of the Proposal that includes the information listed below. The letter must be signed by an authorized representative of the Proposer. The authorized representative must have the authority to obligate the Proposer’s team to perform the commitments made in the Proposal.

a. Proposer Contact. Name, address, telephone number, and email address of Proposer’s contact person for this proposal.

b. Project Manager. Identify an overall project manager who will serve as the primary contact with the SFMTA.

c. Confirmation that Proposer is willing and able to perform the work described in the RFP and will meet the LBE Ordinance requirements.

2. Supplier Information (up to 1 page)

Proposals shall contain one of the following statements.

a. “My company is currently a City and County of San Francisco Supplier, and the

City and County of San Francisco Supplier Number is: __________.”

Or

b. “My company is currently not a City and County of San Francisco Supplier but will register to become one.”

3. Minimum Qualifications Documentation (up to 2 pages)

Include a summary that clearly demonstrates that each Minimum Qualification (MQ) listed in Section III (Minimum Qualifications) has been met. Minimum Qualification documentation should be clearly marked as “MQ1”.

4. Project Approach (up to 4 pages)

Describe the overall work approach to successfully deliver services requested in this RFP by addressing each item listed below:

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a. Overall scope of work tasks; provide a copy of a sample monitoring report (redacted as necessary) demonstrating your approach to performing this type of work at an agency similar in size to the SFMTA (the sample monitoring report will not count toward the page limitation);

b. Availability to perform and complete the scope of work according to the schedule in the scope of work; and

c. Assignment of work within the Proposer’s team.

5. Firm Qualifications (Prime Contractor and Subcontractors) (up to 2 pages)

Provide information on the background and qualifications of the Proposer’s team, which includes a brief description of the Proposer’s firm (including a description of the Prime Contractor and any relevant subcontracting firms, Joint Venture (JV) or partnership agreements).

Proposer must demonstrate corporate qualifications, commitment, strength, and technical capabilities to fulfill all the Services specified and required to successfully accomplish the work described in Section II of this RFP. If Proposer is a JV, include a description of the organization, relationships, and defined responsibilities of all Partners in the JV. The Lead JV Partner shall demonstrate proven experience in managing and leading.

6. Past Projects (up to 4 pages)

Proposer must describe two most recent projects previously managed by the Proposer’s firm (including a description of the Prime Contractor and any relevant subcontracting firms, joint venture or partnership) within the last 10 years.

a. Similar Size and Scope: Each project must be of the type and scope of services specified in this Solicitation. Projects should demonstrate experience performing services comparable to those described in Section II (Scope of Services).

b. Project Details: The descriptions shall include each item listed below

i. Project name;

ii. Project scope summary;

iii. Dates when the project was performed;

iv. Project costs;

v. Proposer’s role and responsibilities in the project;

vi. Proposer’s performance on delivering the project on schedule and on budget;

vii. Proposer staff members who worked on the project; and

viii. Client name, reference, and contact information

The project descriptions must clearly demonstrate that the Proposer meets the experience requirements detailed in Section III, MQ1.

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It is the Proposer’s responsibility to ensure that all contact information for references is current and includes names, telephone numbers, and email addresses. If contact information is not provided or incorrect for the purposes of verifying project experience, the Proposal may be deemed non-responsive.

7. Team Qualifications (up to 2 pages)

a. Provide a list identifying: (1) each key person on the project team, (2) the project manager, (3) the role each will play in the project, and (4) a written assurance that the key individuals listed and identified will perform the work. Affirm that those key personnel will not be substituted or reassigned to another project without the SFMTA’s prior approval.

b. Provide a description of the experience and qualifications of the project team members.

8. Individual Team Member Qualifications (up to 4 pages, not including resumes)

Provide the following information for Proposer’s Project Team.

a. Key/Lead Team Members: Identify and provide resumes for all staff who will serve as the Key/Lead Team Members (e.g., the Project Manager, etc.) so that the Evaluation Panel can evaluate the ability of each team member to successfully fulfill their project roles and complete the scope of services.

Explain how the Proposer and each of its subcontractors have adequate professional staff or plan to fulfill the commitment to increase professional staff where required so as to perform all services outlined in the Scope of Services of this RFP.

The continuity of Key Personnel is of vital importance to the success of this Project and to the SFMTA. The Proposer shall describe the agreements the Proposer and its subcontractors have made so that the proposed staff named in the Proposal will in fact be available from the start of the contract and will be committed to stay through the end of their assignments.

The SFMTA reserves the right to require the Proposer to reassign any individual on the Proposer’s project team if the SFMTA is unsatisfied with that person’s performance or that person fails to demonstrate the required qualifications or expertise. The SFMTA reserves the right to review and approve any replacement of team members, and the right to reject invoices submitted related to work performed by replacement team members that the SFMTA did not approve.

b. Other Team Members: Provide the role, responsibilities, qualifications, and company affiliation of every individual on the Proposer team who has been identified to perform the services outlined in this Solicitation. Discuss each team member’s background and recent experience (last five years) and tasks performed in order to demonstrate a strong ability to successfully perform the work.

c. Résumés: A résumé for each Key/Lead Team Members listed in response to subpart (a), above. Each resume must include: (i) name, title, and firm affiliation of key personnel; (ii) relevant work history, including dates for which team

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d. Team Organization Chart: Attach an Organizational Chart that illustrates the team structure (include the integration/interaction with the SFMTA project team staff). Note the name and title/role for each team member.

D. Part 2 – Contract Monitoring Division (CMD) Attachment 2 Submit completed and signed forms listed in RFP Appendix A, CMD Attachment 2:

“Requirements for Architecture, Engineering & Professional Services Contracts for Contracts equal or greater than 50% of the Minimum Competitive Amount and that are Advertised on or after November 1, 2025,” to document compliance with the LBE requirements described in Section IX.R of this RFP.

E. Part 3 – Fee Proposal Form Proposers shall submit with the response to this RFP a Fee Proposal Form as a separate electronic file that includes the information requested and is in the format described in Appendix F.

The Fee Proposal Form shall include Fully Burdened Hourly Labor Rates for all team members, with a not-to-exceed amount for all work required in the scope of work and shall serve as the basis for the Fee Proposal evaluation and any subsequent contract negotiations.

The Fee Proposal will be the basis for contract negotiations with the selected Proposer.

Fully Burdened Hourly Labor Rates may be used to negotiate changes in the Scope of Work if necessary.

The SFMTA intends to award this contract to the firm that it determines will provide the best overall program services to the Agency. The SFMTA reserves the right to accept other than the lowest-priced offer.

1. Price Discrepancies

Where applicable, if there is a discrepancy between the Fee Proposal and other pricing provided by Proposer, the Fee Proposal pricing will prevail. In the event of a discrepancy between the unit price and the extended price, the unit price will prevail.

2. Reserved. (Price Lists)

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V. Evaluation and Selection Criteria A. Initial Screening

SFMTA staff will review each Proposal for an initial review of responsiveness. Elements reviewed will include, without limitation: Proposal completeness, compliance with format requirements, compliance with Minimum Qualification requirements, verifiable references, and responsiveness to the material terms and conditions in Appendix B, Sample Agreement for Professional Services.

The SFMTA will not score Proposals during the initial review. This review will consist of a pass/fail determination as to whether a Proposal meets the threshold requirements described above. The SFMTA will deem non-responsive any proposal that fails to meet these requirements.

The SFMTA will not include any Proposal deemed non-responsive in the Overall Evaluation Process described in Section V.B below.

The SFMTA reserves the right to request clarifications from Proposers prior to rejecting a Proposal for non-responsiveness. Clarifications are limited exchanges between the SFMTA and the Proposer for the purpose of clarifying certain aspects of the Proposal and will not provide a Proposer the opportunity to revise or modify its Proposal.

B. Overall Evaluation Process The evaluation process will consist of the phases specified below with the following allocation of points:

Evaluation Phase Maximum Points

Minimum Qualifications Documentation Pass/Fail

Written Proposal 105 Points

Fee Proposal 15 Points

Oral Interview (if conducted) 10 Points

TOTAL 130 Points

The final phase of the evaluation will be contract negotiations. The awarded Proposal may change based on the outcome of the negotiations.

The SFMTA intends to award one contract to the Proposer it considers will provide the best value to the Agency, which is the Proposal that provides the most comprehensive program services for a reasonable price. In addition to scoring based on Written Proposals, Fee Proposals, and oral interviews (if conducted), the SFMTA will also consider the results of contract negotiations in the final selection. The SFMTA reserves the right to accept other than the lowest-priced offer, and to reject any Proposal that is non-responsive to this RFP

C. Selection Criteria An Evaluation Panel comprised of parties with expertise in Federal drug and alcohol testing will evaluate Proposals, using the criteria described below.

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1. Completeness and Organization of Proposal Submission (10 points)

a. Proposal conforms with the RFP submission requirements and concisely but comprehensively addresses RFP requirements in the order presented in Section IV (Submission Requirements).

b. Proposal is professionally presented and contains organized content and format.

2. Project Approach (35 points)

a. Understanding of the project and the tasks to be performed.

b. Reasonableness of work schedule and availability, i.e., a clear description of tasks, interdependencies, deliverables and timelines necessary for a successful outcome of the project.

c. Quality of the sample monitoring report furnished with the Proposal.

3. Firm Qualifications (Prime Contractor and Subcontractors) (40 points)

a. Proposer’s firm (Prime Contractor) and the team’s (any relevant subcontracting firms, joint venture or partnership agreements) demonstrated qualifications, commitment, strength, and technical capabilities to fulfill all services in the subject areas necessary to complete the tasks, i.e., monitoring of contractors engaged in safety-sensitive functions.

b. Experience with DOT testing, particularly with large transit agencies.

4. Past Projects (10 points)

a. Strength or successful outcome of showcased projects, including demonstrated adherence to scope, schedule, deadlines and budgets.

b. The SFMTA will check references for those firms that are short-listed for an Oral Interview (see below).

5. Individual Team Member Qualifications (10 points)

a. The extent to which Proposer’s Key/Lead Members and other Team Members demonstrate the experience necessary to perform the roles for which they are identified and would provide value to the SFMTA and the Project.

b. Recent experience (last five years) of staff assigned to the project and a description of the tasks to be performed by each staff person.

c. Professional qualifications and education.

d. Current workload, staff availability and accessibility.

e. Effectiveness of organization chart.

f. Articulation of how subconsultants will work with prime consultant staff to work effectively on the project.

6. Fee Proposal (15 points)

The SFMTA intends to award this contract to the Proposer it considers will provide

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a. The proposed fees are within a reasonable range and are comparable with the range of fees for such services within the industry.

b. The hourly rates for the as-needed work are:

i. commensurate with the experience and skill level of assigned staff; and

ii. within market rates for other consultants and personnel performing the same or similar work within the nine San Francisco Bay Area counties or location where the staff is based (if not Key Personnel).

7. Oral Interview (10 points)

Following the evaluation of the Written and Fee Proposals, all Proposers that have a reasonable probability of becoming the highest ranked Proposer (based on the scores attained by each Proposers’ Written Proposal and Fee proposal and the total points potentially attainable from the Oral Interview) may be interviewed by the Evaluation Panel to make the final selection.

The SFMTA will check references for those firms that are short-listed for an Oral Interview.

The Oral Interview will consist of standard questions asked of each Proposer, with follow-up questions as needed. Only if the SFMTA conducts oral interviews, each member of the Evaluation Panel will separately evaluate and score the Proposers interviewed. Oral interviews will be scored on the basis of each Proposer team’s preparation, professionalism, understanding of the scope of Services, quality of presentation, and the quality of responses to any interview questions. Individual evaluation scores from all Evaluation Panel members will be added together and then divided by the number of Evaluation Panel members to obtain an average interview evaluation score per Proposer (Oral Interview score).

The SFMTA will combine the Written Proposal, the Fee proposal, and the Oral Interview scores of the short-listed Proposers to determine the highest-ranked Proposer to commence contract negotiations.

The SFMTA reserves the right not to hold oral interviews and select a firm based on the Written and Fee Proposals only, as described in the first paragraph above.

D. Application of LBE Bid Discount/Rating Bonus

1. LBE Bid Discount/Rating Bonus

Pursuant to Chapter 14B of the San Francisco Administrative Code, the LBE bid discount/rating bonus shall be applied during all phases of the evaluation process. See RFP Section IX.R, Local Business Enterprise Requirements for additional information.

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2. Reserved. (Anticipated Local Tax Revenue (Admin Code Section 21.32) Discount)

E. Contract Negotiations In the final stage of the evaluation, the SFMTA will combine the Written Proposal, Fee

Proposal, and the Oral Interview (if conducted) scores of the short-listed Proposers to determine the highest-ranked Proposer.

The SFMTA will evaluate and rank proposals as described herein, and intends to invite one Proposer (i.e., the highest-ranked Proposer based on total evaluation scores) to commence contract negotiations. The SFMTA will consider the success and substance of contract negotiations as part of the overall Proposal evaluation process. The SFMTA’s ranking of any proposal or invitation to any Proposer to commence contract negotiations shall not imply acceptance by the SFMTA of all terms of the corresponding proposal. The SFMTA will negotiate elements of successful Proposal, including their Fee Proposal, as required to best meet the needs of the City, with the highest ranked Proposer.

The highest-ranked Proposers’ Fee Proposal and billing rate information of the highest-ranking Proposal will be the subject of negotiation and discussion with the City. The SFMTA will negotiate with the highest ranked Proposer to agree on:

1. The proposed fees are within a reasonable range for this type of work.

2. The hourly rates are:

a. commensurate with the experience and skill level of assigned staff; and

b. within market rates for other consultants and personnel performing the same or similar work within the nine San Francisco Bay Area counties or location where the staff is based (if not Key Personnel).

If a satisfactory contract cannot be negotiated in a reasonable time, the SFMTA, in its sole discretion, may terminate negotiations.

Upon termination of negotiations, the SFMTA may begin negotiations with the next highest-ranked Proposer that meets the Minimum Qualifications of this RFP, and may continue sequentially in rank order until a satisfactory contract is negotiated, or until the SFMTA, in its sole discretion, decides to end the procurement process.

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VI. Pre-Proposal Conference A. Pre-Proposal Conference

The SFMTA encourages Proposers to attend a virtual Pre-Proposal Conference via Microsoft Teams on July 16, 2026, at 1:00 PM PT. The SFMTA will address Proposers’ questions and will provide any new or additional information concerning the RFP or selection process at the Pre-Proposal Conference.

To attend the meeting, you can either click the "Click here to join the meeting" link below and/or call the phone number and enter the Conference ID.

Microsoft Teams meeting

Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+1 415-523-2709,,82413261# United States, San Francisco

Phone conference ID: 824 132 61#

Find a local number | Learn More | Meeting options

For the Pre-Proposal Conference, Proposers are encouraged to submit questions in writing by email no later than July 14, 2026, at 1:00 PM PT and directed to: Steve.Kim@sfmta.com.

Proposers are further encouraged to provide the following information to Steve.Kim@sfmta.com to register for the Pre-Proposal Conference and have their information listed on the registration list.

1. Attendee Name

2. Organization Name

3. Organization’s Business Address

4. Email/Phone Contact Information

5. Indicate if your firm is a Local Business Enterprise (LBE)

6. Indicate if your firm is interested in presenting a proposal as a Prime Contractor, Subcontractor, or both.

The Pre-Proposal Conference will begin at the time specified, and company representatives are urged to arrive on time. Topics already covered will not be repeated for the benefit of late arrivals. Failure to attend the Pre-Proposal Conference shall not excuse the selected Proposers from any obligations of a contract awarded pursuant to this RFP. Any change or addition to the requirements contained in this RFP as a result of the Pre-Proposal Conference will be executed by a written Addendum to this RFP. (See Section IX.E below).

It is the responsibility of the Proposer to check for any Addenda, Q&A postings, and other updates, which will be posted on the City’s Supplier Portal:

https://sfcitypartner.sfgov.org/pages/index.aspx.

https://teams.microsoft.com/meet/26985750676894?p=NMiCls1EzvPUGU8eZF tel:+14155232709,,82413261 https://dialin.teams.microsoft.com/8911f1f7-c6c0-4baa-9ff7-feb95061b4c9?id=378837139 https://aka.ms/JoinTeamsMeeting https://teams.microsoft.com/meetingOptions/?organizerId=4506050a-ade8-43c2-9be8-c1c4492a27f4&tenantId=f079c315-facc-4d90-8a1a-00ea23258a68&threadId=19_meeting_OGQzOWU0MmQtMjUzYi00NTg5LTlhZDctOTM3ZTFiNGNlN2Rl@thread.v2&messageId=0&language=en-US mailto:Steve.Kim@sfmta.com mailto:Steve.Kim@sfmta.com https://sfcitypartner.sfgov.org/pages/index.aspx

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B. Proposer Questions and Requests for Clarification Proposers shall address any questions regarding this RFP to the Contract Administrator whose name and contact information appears on the cover page of this RFP. Proposers who fail to submit questions concerning this RFP and its requirements will waive all further rights to protest based on the specifications and conditions herein. Questions must be submitted by email to the Contract Administrator whose name and contact information appears on the cover page of this RFP no later than the deadline for submission of written questions or requests for clarification. A written Addendum will be executed addressing each question and answer and posted publicly. It is the responsibility of the Proposers to check for any Addenda and other updates that will be posted on the City’s Supplier Portal:

https://sfcitypartner.sfgov.org/pages/Events-BS3/event-search.aspx.

https://sfcitypartner.sfgov.org/pages/Events-BS3/event-search.aspx

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VII. Contract Award The SFMTA will evaluate and rank Proposals as described herein, and intends to recommend award of the Contract to the highest-ranked Proposer that successfully completes Contract Negotiations.

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VIII. Insurance and Bonds A. Insurance

Prior to award, the successful Proposers will be required to furnish evidence of insurance as outlined in Appendix B, Sample Agreement, Article 5 (Insurance and Indemnity).

B. Reserved. (Proposal Bond)

C. Reserved. (Performance Bond)

D. Reserved. (Fidelity Bond)

E. Failure to Provide Insurance Unless otherwise stated, within 10 Days of the receipt of a Notice of Intent to Award of a

Contract, the Proposer to whom the contract is awarded shall deliver the required specified insurance certificates and policy endorsements to the SFMTA. If the Proposer fails or refuses to furnish the required insurance within 10 Days after receiving notice to award a Contract, the SFMTA may, at its option, determine that the Proposer has abandoned its Proposal. Thereupon the tentative award of said contract to this Proposer shall be canceled. The foregoing in no way limits the damages that are recoverable by the SFMTA.

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IX. Terms and Conditions for Receipt of Proposals A. Cybersecurity Risk Assessment

As part of the SFMTA’s evaluation process, the SFMTA may engage in Cybersecurity Risk Assessment (CRA). CRA may be performed for each entity manufacturing the product, performing technical functions related to the product’s performance, and/or accessing the SFMTA’s networks and systems. Where a prime contractor or reseller plays an active role in each of these activities, CRA may also be required for the prime contractor or reseller.

To conduct a CRA, the SFMTA may collect as part of this RFP process one of the following:

1. SOC-2 Type 2 Report: Report on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality or Privacy; or

2. ISO 270001 Certification: Copy of ISO 270001 Certification.

The above reports may be requested at such time the SFMTA has selected or is considering a potential Proposer. The reports will be evaluated by the SFMTA to identify existing or potential cyber risks to the SFMTA and the City. Should such risks be identified, the SFMTA may afford a potential Proposer an opportunity to cure such risk within a period of time deemed reasonable to the SFMTA. Such remediation and continuing compliance shall be subject to the SFMTA’s on-going review and audit through industry-standard methodologies, including but not limited to: on-site visits, review of the entities’ cybersecurity program, penetration testing, and/or code reviews.

B. Errors and Omissions in RFP

Proposers are responsible for reviewing all portions of this RFP. Proposers shall promptly notify the Contract Administrator, in writing, if the Proposer discovers any ambiguity, discrepancy, omission, or other error in the RFP. Proposers should direct any such notification to the SFMTA promptly after discovery, but in no event later than the deadline for questions. The SFMTA will issue modifications and clarifications to the RFP as Addenda as provided below.

C. Inquiries Regarding RFP All communications regarding the RFP must be directed in writing to the Contract

Administrator whose name and contact information appears on the cover page of this RFP:

Please include “SFMTA-2026-36-LOC” in the subject line of your email.

D. Objections to RFP Terms Should a Proposer object on any ground to any provision or legal requirement set forth in this RFP, the Proposer must, no later than the deadline for questions, provide written notice to the SFMTA setting forth with specificity the grounds for the objection. The failure of a Proposer to object in the manner set forth in this paragraph shall constitute a complete and irrevocable waiver of any such objection.

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E. RFP Addenda The SFMTA may modify this RFP, prior to the Proposal due date by issuing an Addendum to the RFP, which will be posted on the City’s Supplier Portal.