ServiceNow_renewal_bid.msg

This is an email communication from ServiceNow's Renewal Account Manager Sarah Miller to San Mateo County regarding a ServiceNow subscription renewal bid. The County of San Mateo is seeking quotations for a one-year renewal of its ServiceNow subscription with two additional optional years available. The email references a Bill of Materials (BOM) that will serve as the basis for the renewal bid requirements. The file indicates that the renewal opportunity is identified as ServiceNow Subscription Renewal FY26-27, with the county expecting to issue a purchase order to the lowest responsive bid from a qualified, responsible, and manufacturer-authorized vendor.

The procurement requires bidders to complete a Pricing Bid Table and submit a competitive quotation that includes accurate lead times and any applicable freight and delivery costs. If applicable, bidders should reference the cooperative contract number on their official quotation. Evaluation criteria include cost, conformity to specifications, and product availability. The specific response deadline, due date, and contract award timeline are not detailed in this email communication, though the renewal structure indicates a base year with two optional renewal years for contract continuity.