Self-Service Terminal - Kiosk - ITN.docx

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Attached to
Self Service Terminal-Kiosks
Solicitation number
ITN 171 190000000054 1
Issued by
Michigan

About this file

This is an Invitation to Negotiate (ITN) notice issued by the Department of Technology, Management, and Budget (DTMB) on behalf of the Michigan Department of State (MDOS) dated June 3, 2019. The MDOS seeks a turnkey Self-Service Terminal (SST) kiosk solution to enable Secretary of State customers to process SOS transactions. The vendor must install 100–150 kiosks throughout Michigan within 120 days of contract signing. The response deadline for potential bidders to challenge the single-source designation is 3:00 PM EDT on Monday, June 10, 2019, with questions due by the same date and time through the SIGMAVSS portal. The state believes Intellectual Technology, Inc. of Carlsbad, California is the sole viable provider and the primary point of contact is Christopher Martin, Solicitation Manager, at 517.643.2833 or martinc20@michigan.gov.

The vendor must operate on a per-transaction fee model with no upfront or ongoing costs to the State of Michigan or MDOS. The solution must include vendor management of installation, maintenance, upgrades, programming, hardware, software, consumables, and monitoring. The vendor must provide 24/7/365 monitoring with guaranteed break-fix resolution within four hours. Mandatory requirements include current PCI Level 1 compliance, successful implementation of similar solutions in at least three other state DMV systems, and prior successful implementation with FAST Enterprises, which supports Michigan's Integrated Driver License and Motor Vehicle system. This is a new contract with commodity codes 20422, 91829, and 9II.

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INVITATION TO NEGOTIATE

NOTICE OF INTENT TO NEGOTIATE AND CONTRACT WITH A SINGLE PROVIDER

Date: June 3, 2019

The State of Michigan intends to make a purchase for which it believes there is no viable alternative. The purpose of this notice is to attempt to identify possible alternatives.

Requestor: Department of Technology, Management, and Budget (DTMB) on behalf of Michigan Department of State (MDOS)

1. State Contact Information:

The sole point of contact concerning this Invitation to Negotiate is:

Christopher Martin, Solicitation Manager 517.643.2833, martinc20@michigan.gov

2. Description of Purchase:

The Michigan Department of State (MDOS) is seeking a turnkey Self-Service Terminal (SST) kiosk solution for Secretary of State (SOS) customers to process SOS transactions. Requirements that must be met by the solution are:

· No upfront or ongoing costs to the State of Michigan or Michigan Department of State. Vendor will charge a per transaction fee in order to cover their costs.

· Vendor will manage installation and all maintenance, upgrades, programming, hardware, software, consumables (inventory & stocking machines), monitoring etc.

· 24/7/365 monitoring and service of all SSTs in the program and guarantees break fix issues will be repaired within 4 hours.

· Vendor must have successfully implemented a similar solution in at least three other state DMV’s.

· Vendor must have successfully implemented a DMV solution with FAST Enterprises who is the vendor for Michigan Department of State’s newly implemented Integrated Driver License and Motor Vehicle system.

· Ability to initially install 100-150 kiosks throughout the State of Michigan within 120 days of contract signing.

· Solution must currently be PCI Level 1 one compliant.

The State of Michigan believes that Intellectual Technology, Inc. is the only vendor that can provide a solution that meets these mandatory requirements.

3. Commodity Code References: 20422, 91829, 9II

4. Description of Action: This will be a new contract

5. Intended Source: Intellectual Technology, Inc.

1945 Camino Vida Roble, Suite 204 Carlsbad, CA 92008

6. Questions: Questions concerning the Invitation to Negotiate must be posted on www.michigan.gov/SIGMAVSS no later than 3:00 pm EDT, Monday, June 10, 2019 . In the interest of transparency, only written questions will be accepted. Answers to questions will be posted on www.michigan.gov/SIGMAVSS.

Responders should submit their questions directly to the Solicitation Manager via email only, using the following format:

Q #
Document and Section
Page# / Requirement#
Bidder Question

7. Response Deadline: Any potential bidder, who does not agree that this good or service is available only from the intended source, must submit a response to the Solicitation Manager by 3:00 pm EDT, Monday, June 10, 2019 through the SIGMAVSS portal. Your response must be in writing and describe the product or service you are offering as an equivalent.

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