Self-Service Terminal - Kiosk - ITN.docx
DOCX document 17 KB Posted
- Attached to
- Self Service Terminal-Kiosks
- Solicitation number
- ITN-171-190000000054-1
- Issued by
- Michigan
About this file
This is an Invitation to Negotiate (ITN) issued by the Michigan Department of Technology, Management, and Budget (DTMB) on behalf of the Michigan Department of State (MDOS) for a turnkey Self-Service Terminal (SST) kiosk solution. The state is seeking to implement 100-150 kiosks throughout Michigan within 120 days of contract signing to process Secretary of State transactions. Intellectual Technology, Inc. is identified as the intended source, as the state believes they are the only vendor capable of meeting the mandatory requirements. Questions must be submitted through SIGMAVSS by June 10, 2019, at 3:00 pm EDT, and any potential bidders must submit their responses by the same deadline.
The solution must be provided at no upfront or ongoing costs to the State of Michigan, with the vendor charging per-transaction fees to cover expenses. Key requirements include vendor management of installation, maintenance, upgrades, programming, hardware, software, and consumables, along with 24/7/365 monitoring and 4-hour break-fix resolution. Vendors must have successfully implemented similar solutions in at least three other state DMVs and have experience working with FAST Enterprises, the state's current Integrated Driver License and Motor Vehicle system vendor. The solution must be PCI Level 1 compliant.
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Text version
INVITATION TO NEGOTIATE
NOTICE OF INTENT TO NEGOTIATE AND CONTRACT WITH A SINGLE PROVIDER
Date: June 3, 2019
The State of Michigan intends to make a purchase for which it believes there is no viable alternative. The purpose of this notice is to attempt to identify possible alternatives.
Requestor: Department of Technology, Management, and Budget (DTMB) on behalf of Michigan Department of State (MDOS)
1. State Contact Information:
The sole point of contact concerning this Invitation to Negotiate is:
Christopher Martin, Solicitation Manager 517.643.2833, martinc20@michigan.gov
2. Description of Purchase:
The Michigan Department of State (MDOS) is seeking a turnkey Self-Service Terminal (SST) kiosk solution for Secretary of State (SOS) customers to process SOS transactions. Requirements that must be met by the solution are:
· No upfront or ongoing costs to the State of Michigan or Michigan Department of State. Vendor will charge a per transaction fee in order to cover their costs.
· Vendor will manage installation and all maintenance, upgrades, programming, hardware, software, consumables (inventory & stocking machines), monitoring etc.
· 24/7/365 monitoring and service of all SSTs in the program and guarantees break fix issues will be repaired within 4 hours.
· Vendor must have successfully implemented a similar solution in at least three other state DMV’s.
· Vendor must have successfully implemented a DMV solution with FAST Enterprises who is the vendor for Michigan Department of State’s newly implemented Integrated Driver License and Motor Vehicle system.
· Ability to initially install 100-150 kiosks throughout the State of Michigan within 120 days of contract signing.
· Solution must currently be PCI Level 1 one compliant.
The State of Michigan believes that Intellectual Technology, Inc. is the only vendor that can provide a solution that meets these mandatory requirements.
3. Commodity Code References: 20422, 91829, 9II
4. Description of Action: This will be a new contract
5. Intended Source: Intellectual Technology, Inc.
1945 Camino Vida Roble, Suite 204 Carlsbad, CA 92008
6. Questions: Questions concerning the Invitation to Negotiate must be posted on www.michigan.gov/SIGMAVSS no later than 3:00 pm EDT, Monday, June 10, 2019 . In the interest of transparency, only written questions will be accepted. Answers to questions will be posted on www.michigan.gov/SIGMAVSS.
Responders should submit their questions directly to the Solicitation Manager via email only, using the following format:
| Q # |
| Document and Section |
| Page# / Requirement# |
| Bidder Question |
7. Response Deadline: Any potential bidder, who does not agree that this good or service is available only from the intended source, must submit a response to the Solicitation Manager by 3:00 pm EDT, Monday, June 10, 2019 through the SIGMAVSS portal. Your response must be in writing and describe the product or service you are offering as an equivalent.
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