SEI NETMOD 2.0 PWS.docx
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- Network Modernization Survey, Engineering and Implementation (SEI) Support Services 2. 0
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- W52P1JNETMOD20
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| NETMOD 2.0 Site List.xlsx | XLSX spreadsheet | |
| Appendix A - ICAN-DI Standards Specification.pdf |
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US Army I3MP Survey, Engineering, and Implementation (SEI) 2.0
PERFORMANCE WORK STATEMENT (PWS)
Network Modernization Survey, Engineering and Implementation (SEI) Support Services 2.0
07 July 2020
Product Manager (PdM) Installation Information Infrastructure Modernization (I3MP)
Table of Contents
| 1.0 | DESCRIPTION OF SERVICES/INTRODUCTION | 4 |
| 1.1 | BACKGROUND | 4 |
| 1.2 | OBJECTIVES | 4 |
| 2.0 | SCOPE OF WORK | 5 |
| 2.1 | NON-CLASSIFIED INTERNET PROTOCOL (IP) ROUTER NETWORK (NIPRNET) | 5 |
| 2.2 | EDGE ACCESS SWITCH (EAS) INSTALL | 6 |
| 2.3 | SECRET IP ROUTER…………………………………………………………………....... | |
| 3.0 | PERIOD OF PERFORMANCE | 6 |
| 4.0 | PLACE OF PERFORMANCE | 6 |
| 5.0 | SPECIFIC TASKS/REQUIREMENTS | 7 |
| 5.1 | ICAN PROGRAM TECHNICAL MANAGEMENT SERVICES | |
| 5.1.1 | PROGRAM MANAGEMENT | 7 |
| 5.1.2 | TECHNICAL SUPPORT SERVICES | 9 |
| 5.2 | SURVEY AND ENGINEERING TEAM | 10 |
| 5.2.1 | SITE SURVEY SUPPORT | 10 |
| 5.2.2 | ELECTRONIC SITE SURVEY | 11 |
| 5.2.3 | ICAN ENGINEERING SUPPORT | 13 |
| 5.3 | ICAN INSTALLATION CONFIGURATION TESTING | 13 |
| 5.3.1 | ACS INSTALLATION CONFIGURATION TESTING | 15 |
| 5.3.2 | EAS INSTALLATION CONFIGURATION TESTING | 15 |
| 5.3.3 | EDGE INSTALLATION SUPPORT | 17 |
| 5.4 | CERTIFICATION & ACCREDITATION (C&A) SUPPORT | 18 |
| 6.0 | GOVERNMENT FURNISHED EQUIPMENT (GFE), CONTRACTOR FURNISHED EQUIPMENT (CFE), AND SERVICES | 18 |
| 6.1 | SITE SURVEY ENGINEERING | 20 |
| 6.2 | IMPLEMENTATION | 20 |
| 6.3 | SITE RESCHEDULING | 21 |
| 7.0 | OTHER DIRECT COSTS/TRAVEL | 22 |
| 8.0 | SECURITY REQUIREMENTS | 23 |
| 9.0 | SPECIAL SECURITY REQUIREMENTS | 23 |
| 9.1 | ANTI-TERRORISIM (AT) LEVEL 1 AWARENESS TRAINING | 24 |
| 9.2 | ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND | |
| PROCEDURES | 24 | |
| 9.2.1 | CONTRACTORS/SUBCONTRACTORS REQUIRING COMMON ACCESS | |
| CARD (CAC) | 24 | |
| 9.2.2 | CONTRACTORS/SUBCONTRACTORS NOT REQUIRING CAC, BUT REQUIRE ACCESS TO A DOD FACILITY OR INSTALLATION | 25 |
| 9.3 | AT AWARENESS TRAINING FOR CONTRACTOR PERSONNEL TRAVELING | |
| OVERSEAS | 25 | |
| 9.4 | iWATCH TRAINING | 25 |
| 9.5 | ARMY TRAINING CERTIFICATION TRACKING SYSTEM (ATCTS) | 25 |
| 9.6 | OPERATIONS SECURITY SOURCE STANDARD OPERATING PROCEDURE | |
| PLAN | 26 | |
| 9.7 | OPSEC TRAINING | 26 |
| 9.8 | INFORMATION ASSURANCE (IA)/IT TRAINING | 26 |
| 9.9 | IA/IT CERTIFICATION | 26 |
| 9.10 | AUTHORIZED TO ACCOMPANY THE FORCE | 26 |
| 9.11 | PERFORMANCE OR DELIVERY IN A FOREIGN COUNTRY | 27 |
| 9.12 | HANDLING OR ACCESS TO CLASSIFIED INFORMATION | 27 |
| 9.13 | THREAT AWARENESS REPORTING PROGRAM (TARP) TRAINING | 27 |
| 10.0 ACCIDENT/SAFETY REPORTING INVESTIGATIONS | 27 | |
| 11.0 ACS/ADS/EAS ENGINEERING DELIVERABLES | 28 | |
| 12.0 CONTRACTOR MANPOWER REPORTING | 28 | |
| 13.0 GENERAL INFORMATION | 29 | |
| 13.1 | INSPECTION AND ACCEPTANCE | 29 |
| 13.2 | RECOGNIZED FEDERAL HOLIDAYS | 29 |
| 13.3 | HOURS OF OPERATIONS | 29 |
| 13.4 | QUALITY MANAGEMENT PLAN | 30 |
| 13.5 | QUALITY ASSURANCE | 30 |
| 13.6 | TYPE OF CONTRACT | 30 |
| 13.7 | CONTRACT OFFICER REPRESENTATIVE (COR) | 30 |
| 13.8 | IDENTIFICATION OF CONTRACTOR EMPLOYEES | 31 |
| 13.9 | DATA RIGHTS | 31 |
| 13.10 | PHYSICAL SECURITY | 31 |
| 13.11 | PERSONAL SECURITY REQUIREMENTS | 31 |
| 13.12 | POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS | 32 |
| 13.13 | ORGANIZATIONAL CONFLICT OF INTEREST | 33 |
| 13.14 | PHASE IN/PHASE OUT PERIOD | 33 |
List of Tables/Attachments
Table 1
Contractor Data Requirements Lists CDRL’s) 28
Attachment 1
DoD CONUS Locations 32-33
Appendix A REFERENCES AND STANDARDS A-1
Appendix B ACRONYMS B-1
1.0 DESCRIPTION OF SERVICES/INTRODUCTION
This requirement is for network engineering and program management support services to the US Army PdM I3MP that are necessary for the successful engineering, installation, configuration, testing, cut-over, and support of network modernization efforts. These efforts include, but are not limited to engineering and related support services that effectively and efficiently modernize the Installation Campus Area Network (ICAN) infrastructure.
1.1 BACKGROUND
The US Army’s Product Manager Installation Information Infrastructure Modernization Program (PdM I3MP) is currently the primary program for accomplishing information technology modernization for Army and Joint Base/Post/Camps/Stations (B/P/C/S) in the Continental United States (CONUS) and select Outside Continental United States (OCONUS) locations (e.g. Puerto Rico). PdM I3MP enables the Warfighter through information technology, infrastructure modernization, and life cycle management of the Army’s Installation Campus Area (Voice, Video & Data) Networks, Strategic and Home Station Mission Command Centers (SCC/HSMCC) and Tech Control Facilities (TCF). PdM I3MP, In Accordance With (IAW) the Department of the Army's approved prioritization lists and through the use of Commercial-Off-The-Shelf (COTS) products and contract installers, replaces the antiquated, costly, unsupportable and maintenance intensive legacy systems with an integrated information system that is state-of-the-art, secure, interoperable and capable of passing voice/data/video traffic. I3MP provides a suite of standardized capabilities used at Army Corps, Division & Theater Headquarters’ (HQ)'s and core Command, Control, Communications, Computers and Intelligence (C4I) infrastructure for Joint, Coalition & Interagency capabilities at Army Supported Command Centers. These installation infrastructures and capabilities are capable of supporting national strategic communications capabilities for the Army, Department of Defense (DoD) and the National Command Authority (NCA) to enable information dominance.
Since 2013, PdM I3MP has been modernizing the ICAN for 80+ B/P/C/S across CONUS. ICAN upgrades include new 10GbE Ethernet switches and routers and re-engineered to Defense Information System Network (DISN) ICAN Design and Implementation (ICAN-DI) standards. These upgrades prepared the ICAN for migration to the Defense Information Systems Agency (DISA) Multiprotocol Label Switching (MPLS) Wide Area Network (WAN) and the Joint Regional Security Stacks (JRSS). This effort will essentially be completed by the end of 2019.
1.2 OBJECTIVES:
The Army must now begin the process of surveying, engineering and implementing a life cycle refresh of the ICAN infrastructure at designated B/P/C/S with new Ethernet switches and routers leveraging assets from multiple organizations. This ICAN life cycle refresh will continue to be a joint US Army/DISA effort with support and resources provided by PdM I3MP, US Army Cyber Command (ARCYBER), US Army Network Engineering Command (NETCOM), 7th Signal Command (Theater) [7th SC (T)], their supporting Signal Brigades (93rd, 106th, 21st), as well as Network Enterprise Centers (NECs). PdM I3MP will act as the lead system integrator and will orchestrate the efforts of both Contractor, Government, Military and Civilian personnel to accomplish this life cycle refresh. PdM I3MP requires a Contractor capable of working in an environment as a team member with the primary responsibilities of surveying, engineering and leading implementation efforts for this life cycle refresh with support and assistance from other Government and Contractor partners.
2.0 SCOPE OF WORK
The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision and other items/services (not including those designated as Government - Furnished Equipment (GFE) that are necessary to perform the tasks as defined in this PWS.
The Contractor shall provide engineering support to I3MP, to survey, engineer and lead implementation efforts that enhance the existing network, ensure availability of mission applications; troubleshoot and resolve problems with associated Information Technology (IT) equipment. The Contractor shall provide engineering and installation support for the US Army’s ICAN modernization project which will be managed by PdM I3MP.
The Contractor shall directly support the PdM I3MP, Technical Management Division (TMD), I3MP Project Officers and the Product Manager.
2.1 NON-CLASSIFIED INTERNET PROTOCOL (IP) ROUTER NETWORK (NIPRNET)
The Contractor shall support the survey, engineering and implementation of the B/P/C/S NIPRNET ICAN, including Area Core Switches (ACS), Area Distribution Switches (ADS) and Edge Access Switches (EAS) as defined in the DISN ICAN-DI architecture. The Contractor shall survey, engineer, install, configure, test and make operational a parallel core (ACS/ADS) at assigned B/P/C/S that will support the migration of new EAS by NEC, Brigade and Borrowed Military Manpower (BMM). The new parallel ICAN core requires an interface to Joint Base Customer Edge (JB-CE) or other collection routers based on site conditions.
The JB-CEs on a B/P/C/S could require:
a. Full replacement – the Contractor shall survey, engineer, install, configure, test and make operational parallel JB-CE routers provided as Government Furnished Equipment (GFE) based on the Joint Multiprotocol Label Switching - Outer Core (JMPLS-OC) Standards and Specifications.
b. Upgrade the existing B/P/C/S JB-CEs, if necessary, with GFE line cards for supporting a new parallel core infrastructure.
c. Utilize existing JB-CE routers capable of supporting a new parallel core infrastructure.
The Contractor shall coordinate with the NEC, 2nd Regional Cyber Center (2RCC) and DISA to establish necessary interfaces on either new or existing JB-CEs to enable the parallel ICAN core.
2.2 EDGE ACCESS SWITCH (EAS) INSTALL
The current plan is for NECs, Signal Brigades and BMM to install EAS after the parallel core has been installed by the Contractor. The Contractor shall have the capability to install EAS in lieu of BMM on an as needed basis, with Government direction.
2.3 SECRET IP ROUTER NETWORK (SIRPNET)
The Contractor shall have the capability to support optional tasks to survey, engineering and implementation of the B/P/C/S SIPRNET ICAN, once defined to include Area Core Switches (ACS), Area Distribution Switches (ADS) and Edge Access Switches (EAS) to be defined in the SIPRNET-ICAN-DI architecture. The Contractor shall survey, engineer, install, configure, test and make operational a parallel core (ACS/ADS) at assigned B/P/C/S that will support the migration of new EAS by NEC, Brigade and Borrowed Military Manpower (BMM).
3.0 PERIOD OF PERFORMANCE
The Period of Performance (PoP) in support of the I3MP Network Modernization SEI Support Services is a seven year contract, from time of award.
4.0 PLACE OF PERFORMANCE
The primary place of work shall be the Contractor’s facility except when onsite at US Army B/P/C/S identified in section Paragraph 7.0 Travel, DoD Conus locations (Attachment 1), over the duration of this contract PoP. The Contractor shall provide workspace and all required supporting office equipment and services, at its own facilities for staff members when not assigned to any B/P/C/S. The Contractor shall coordinate meetings with I3MP staff at Ft Belvoir, VA as determined by the US Government.
To the extent possible, the Contractor shall work with the Government Contracting Officer’s Representative (COR) at the start of this contract, and at appropriate intervals, to prioritize tasks within this effort. If the Government reprioritizes the sites, the Contractor shall use its best efforts to provide the same level of support as stated in the PWS. In the event that an increased level of effort is required, only the Contracting Officer (KO) may request a modification or an equitable adjustment pursuant to the changes clause of the contract.
5.0 SPECIFIC TASKS/REQUIREMENTS
As part of the Network Modernization SEI Support, the Contractor shall be responsible for providing the following support, described in the subsections below.
5.1 ICAN PROGRAM TECHNICAL MANAGEMENT SERVICES
The objective of this effort is to provide program management and technical management services to the PdM I3MP office, facilitating the completion of B/P/C/S IT modernization upgrades.
5.1.1 PROGRAM MANAGEMENT
The Contractor shall provide Program Management Services to include, but not limited to:
a. Drafting, analyzing, integrating, reviewing, and providing recommendations for program milestones and other documentation IAW Government, DoD and US Army regulations.
b. Recommending resolution of issues for program milestone decisions.
c. Providing input to the PdM I3MP Integrated Master Schedule (IMS), IAW Contractor Data Requirements List (CDRL) A005 master implementation, testing and transition plans IAW the CDRL identified in Table 1 of this PWS. The Contractor shall receive United States Government (USG) approval prior to commencing work at a US Army B/P/C/S.
d. Tracking dependencies from ongoing or future projects such:
· Outside Plant (OSP) remediation
· Facilities infrastructure remediation (e.g. Heating Ventilation and Air Conditioning (HVAC), power, grounding, Inside Plant (ISP) upgrades, etc.)
· Time Division Multiplexing (TDM) Voice Switch decommissioning
· Building construction and/or renovations
· Multi-Protocol Label Switching (MPLS) upgrades
· Joint Regional Security Stacks (JRSS) implementations
· US Army Data Center Consolidation
· DISA Enterprise Voice over IP (VoIP)
· DISA Enterprise Office Service (DEOS)
· Enterprise IT as a Service (EITaaS)
· Synthetic Training Environment (STE)
e. Establishing a deployment methodology that has up to four installs occurring in parallel.
f. Developing a Project Management Plan (PMP) IAW CDRL A006 which shall describes how the project will be planned, executed, monitored, controlled and closed. The PMP shall include as a minimum:
· Quality Management Plan (QMP) IAW CDRL A007
· Risk Management Plan (RMP) IAW CDRL A008 Accident Prevention/Safety Plan IAW CDRL A010
· Configuration Management Plan (CMP) IAW CDRL A011
· Training Plan for the Prime Contractor and Subcontractors (i.e., compliance with Anti-Terrorism Training, Combating Human Trafficking) IAW CDRL A012
· Operations Security (OPSEC) IAW CDRL A009
g. Preparing and maintaining project documentation.
h. Providing project support for reviews, conferences, briefings and associated meetings.
i. Providing recommendations for planning, organizing managing critical aspects of the development, production and/or deployment of capabilities.
j. Present Weekly Status Reports IAW CDRL A018 electronically to PdM I3MP Team Leadership; attend and support PdM I3MP Monthly PSR briefings (Briefing Materials) IAW CDRL A004.
k. Creating, updating and maintaining Inventory Records Procurement List of Materials (LOM) IAW CDRL A002 for all PdM I3MP hardware and software for the project. Manage and report shipping and receiving data, establish measurements and targets for process effectiveness and efficiency; ensure integrity of collected data and assist with developing material fielding documents and data audits, and create, analyze and distribute reports.
l. Prepare, review and evaluate fielding documentation, prior to implementation and project closeout (Technical Acceptance Report) IAW CDRL A013, and review fielding plans and recommend for approval / disapproval. Develop, coordinate and synchronize staff actions with Government matrix, and support contractors responsible for materiel fielding processes. Make recommendations and process improvements.
m. Track GFE (as part of the Inventory Records, Procurement List of Materials (LOM) IAW CDRL A002 , receive incoming shipments and assist in deploying stored equipment. Perform quality assurance on asset inventory, resolve logistical operational issues, process and record all asset marked items that are delivered to PdM I3MP with unique item identifiers, encoded in machine-readable symbols that distinguish an item from all other like and unlike items. Participate in program/product briefings, work groups and Integrated Product Team (IPT) forums. The Government will provide warehouse space on Ft Belvoir for storing, issuing, receiving a small set of Installation Bill of Materials (IBOM) i.e. patch cords, hand trucks, etc. to fill shortages/emergency needs during deployment. Tobyhanna Army Depot (TYAD) shall purchase, store, maintain inventories and distribute most IBOM material. The Contractor shall coordinate with I3MP and TYAD personnel to ensure IBOM material is ordered in time for implementation at each B/P/C/S.
n. The Government shall procure Major Bill of Material (MBOM), IAW CDRL A014 i.e. Ethernet switches, routers, optics, supporting software, etc. though separate contracts provided to the contractor as GFE. The Government shall use the Defense Logistics Agency (DLA) or GFE vendor for storing, inventorying and issuing MBOM equipment for each B/P/C/S. The Contractor shall coordinate with I3MP for MBOM quantities required based on survey results in sufficient time for procurement lead times.
o. Create, update and maintain MS Project Server content for PdM I3MP projects. Each program activity will be able to deposit and maintain all related engineering documents, schedules, briefings and program related materials for ease of access and accountability. These integration efforts allow I3MP PdM to have a real-time dashboard as to the progress, status and any issues available without perusing numerous documents to glean if the program is on schedule, at risk or percentage complete.
5.1.2 TECHNICAL SUPPORT SERVICES
The Contractor shall provide technical support services. These activities shall include, but are not limited to:
a. Providing site-specific technical guidance and methodologies to implement the new network infrastructure on the B/P/C/S ICAN.
b. Acting as the technical liaison between US Army PD I3MP Team, 7th Signal Command (Theater) [7th SC(T)], 93rd Signal Brigade (SB), 21st, 106th SBs, and the Network Enterprise Centers (NEC).
c. Support for PdM I3MP Network Project Team.
d. Providing senior network modernization ACS/ADS/EAS engineering resources to develop and maintain a cohesive engineering approach for the recommended installation activities for each designated B/P/C/S. The Contractor shall provide the Subject Matter Experts (SME) to support generation of Tactics, Techniques and Procedures (TTP).
e. Providing engineering resources to perform technical analysis, trade-off studies, risk assessment and mitigations, Courses of Action (COA) recommendations, briefing presentations, etc. to USG regarding networks survey, engineering, and implementation.
f. Provide exclusive lab environment in Contractor facilities to support any and all required testing for Army approved hardware and operating system revisions that will be deployed in support of the network modernization. Access to the contractor lab for Government staff will be coordinated.
g. Technical engineering support that is experienced with supporting site installations using 802.1X, Network Access Control (NAC), wireless technology, VoIP UC systems, Land Mobile Radio (LMR), etc., as it relates to the implementation and cutover to new hardware.
5.2 SURVEY AND ENGINEERING TEAM
The objective of this task is to provide core survey, engineering, and implementation support for the integration of the ICAN infrastructure IAW the DISN ICAN-DI network architecture. Under this contract, the Contractor shall provide the appropriate skill set to gather physical, logical and configuration data of the existing network. The Contractor shall design the Logical ICAN solutions for each US Army B/P/C/S while leveraging DoD US Army and industry standards, technology and service components to the maximum extent possible.
5.2.1 SITE SURVEY SUPPORT
The Contractor shall work directly with the PdM I3MP planning team to complete initial site surveys, perform site survey support activities, and begin detailed, site-specific engineering for the designated B/P/C/S. These activities shall include, but not limited to:
a. Conduct surveys and gather data (via manual or automated mechanisms/tools) affecting B/P/C/S.
b. The Contractor shall lead the physical site survey of core (ACS/ADS) locations and document pertinent information necessary to engineer and implement a parallel core. An electrical survey team from TYAD will accompany the Contractor during the core survey to document and engineer power upgrades necessary to install a parallel core.
c. US Army Information Systems Engineering Command (USAISEC) may conduct physical site surveys of End User Buildings (EUBs) with port densities greater than 48 ports for select Telecommunications Rooms (TRs) or verify historical data with NEC from previous site surveys and NETMOD implementations. The Contractor shall utilize the results of the TR surveys to determine IBOM requirements for EAS deployment. The Contractor shall coordinate with I3MP and USAISEC to adjust survey requirements based on known site conditions.
d. Produce site survey report (site-specific equipment and infrastructure requirements, deficiencies and recommendations for rack space, power, HVAC, fiber, etc.) for each B/P/C/S visited.
The average survey duration is estimated at two weeks; however, survey duration will be adjusted based on size of the B/P/C/S, information gathered during pre-survey activities and historical data from previous PdM I3MP modernization efforts. The site survey activities for each site are considered complete at the submission of Site Survey Report (SSR) IAW CDRL A001, which will be used as a basis for site preparations and necessary infrastructure upgrades in preparation for installations.
5.2.2 ELECTRONIC SITE SURVEY
The Contractor shall perform a 100% electronic logical scan on the network to validate information collected during physical site surveys and historical data is accurate and all active network components are properly identified. The electronic analysis scan will be initiated within two weeks of start of site engineering efforts at each B/P/C/S. Electronic discovery licensing will be made available to the local NEC/Directorate of Information Management (DOIM) as Contractor remote network access is being processed. The results or data from the Electronic Scan shall be provided with the SSR information and be leveraged to assist in developing the Engineering Installation Plan (EIP) IAW CDRL A015 Electronic discovery licensing will be supported by a software vendor’s application that is certified to be used on the Army’s unclassified network and approved with a valid US Army Certificate of Networthiness (CoN), Risk Management Framework (RMF) Assess Only Process and/or Approved Product List (APL). The Contractor is responsible for providing the required licenses for supporting sites listed DoD Conus locations (Attachment 1)
The Contractor shall conduct an electronic scan of the existing network architecture for the Installation Campus Area Network (ICAN) of each B/P/C/S as approved by the USG. The Contractor shall ensure the electronic scan includes, but not limited to the following devices/services:
a. Layer 2 and Layer 3 network elements, Anonymous Devices, Non-NEC managed devices connected to the NEC, Tenant Managed or “Shadow DOIM” Devices.
b. Layer 2 extensions between core switches and NEC Firewall, core switches and TLA Firewall, and core/distribution switches to Tenant.
c. End user devices, Server Farms, 802.1x, VTC, SCADA, Multicast, and applications as applicable.
d. Capability to discover network devices, configuration data and record the processed data.
e. System Documentation to include an inventory and documentation of network configuration, servers, software, network connectivity and other components.
f. Comprehensive Assessment that includes analysis of the full spectrum of network characteristics.
g. The Contractor shall ensure that assigned network engineers are properly authorized, trained and certified for full privilege (read-write) access to ICAN network devices and management tools to provide on-site and/or remote analysis of the network.
h. The Contractor shall ensure proper handling of the ICAN configuration data collected with the enterprise analysis tool.
i. Applications processing the data on an Army owned system must be approved by the Government and operate within the limits of the Approval Authority (AO).
j. The database will not exceed aggregated information from more than two B/P/C/S at one time. Once the fielding from a designated B/P/C/S installation is complete, the information will be removed from the database immediately and deposited via DVD in an approved GSA safe.
k. Applications processing the data on a Vendor owned system must reside in an offline lab environment that is not connected or accessible from the Internet without specific written approval from USG is granted.
l. All personnel having access to this information on Non-Classified (Non-Secure) Internet Protocol Router Network (NIPRNET) will have the appropriate security clearance (minimum SECRET) in place and must sign appropriate non-disclosure agreements (NDA) before access is granted.
m. Contracted integrators may only retain copies of the data for the duration and scope of their contract.
n. At any time, the USG may inspect the facilities being used to store and process the data. Remote analysis is only authorized at approved B/P/C/S designated by USG. The Contractor shall ensure remote access to NIPRNET resources is approved and complies with NSA, DoD policies, guidelines and DISA STIGs.
5.2.3 ICAN ENGINEERING SUPPORT
The Contractor shall provide ICAN engineering support activities to include, but are not limited to, the following:
a. Develop an installation-specific Engineering Installation Package (EIP) IAW CDRL A015 and solution for implementation for the ICAN switches. The Contractor’s Engineering Team shall provide the fielding engineers all of the necessary information required to perform the implementation action.
b. Each EIP shall include at a minimum:
· “As-Is” and “To-Be” Physical and Logical Network Architecture
· Integration Plan
· Information Assurance (IA) artifacts: Security Technical Implementation Guide (STIG) Checklist, Internetwork Operating Systems (IOS) versions, Plan of Action & Milestones (POA&M), list of Hardware and Software, etc.
· Test Plan(s)
· Data Connectivity Plan
· Implementation Plan
· Transition/Migration Plan
· Installation Team Checklists
· Utilize US Army Engineering processes during the development of all submissions; identify additional processes and documentation formats, as necessary.
c. Submit site-specific EIP to USG for review and approval. Adhere to USG established process for reviewing, updating, approving and disseminating EIP throughout its lifecycle and versioning from inception (EIP version 2.0) to final “as-built” (EIP version 4.0).
d. Conduct early operational assessments, developmental testing, operational testing, and evaluation of IT systems. Standard ICAN testing will include (1) Network Connectivity; (2) STIG and Information Assurance Vulnerability Alert (IAVA) compliance; (3) Domain Access; (4) Global Internet Connectivity; (5) Enterprise Email and (6) Access to all other Services.
e. Provide remote support to assist during the ACS/ADS/EAS migrations.
5.3 ICAN INSTALLATION CONFIGURATION TESTING
The objective of this effort is to deliver an ICAN infrastructure capable of serving the needs of a specific B/P/C/S. This infrastructure shall be designed and deployed IAW the established US Army DISN ICAN-DI architecture. The Contractor shall develop and apply systems engineering methodology towards the installation, configuration and testing of the ICAN network infrastructure upgrade.
Implementation efforts are considered complete when the Contractor has: (1) installed and made operational the ACS core, (2) successfully migrated existing route points to the JB-CE routers, (3) completed the 30 day window for remote support, which commences upon the Contractor’s departure from each B/P/C/S, and (4) submitted EIP version 4.0, including as-built configurations, to PdM I3MP TMD and ISEC. NEC and BDE resources are responsible for completing the continued ADS/EAS deployments on each B/P/C/S.
The Contractor shall install network hardware identified in the EIP. The Contractor shall participate in the identification of the core ACS hardware required for the NEC-controlled server farm and shall provide guidance to the Government in terms of installation and base configuration in support of the ACS.
5.3.1 ACS INSTALLATION CONFIGURATION TESTING
The Contractor shall perform ACS switch installations, configuration and testing, ramping up to support four (4) simultaneous ACS/ADS/EAS installation teams. These activities will include, but not be limited to, the following:
a. Coordinate with PdM I3MP to confirm detailed design from the survey and engineering team and equipment availability.
b. Coordinate with the local NEC and 2RCC for Authorized Service Interruption (ASI) window availability.
c. Support TYAD with calculating the additional power materials required for ACS installation based on data identified during survey.
d. Coordinate all resources necessary to successfully complete the installation requirements.
e. Install GFE Uninterruptable Power Systems (UPS) as identified in EIP. Coordinate with electrical contractor for installation of hard-wired UPS systems.
f. Install ACS switches, modules and interfaces to support US Army ACS/ADS/EAS architecture (may include physical lifting and installation of equipment).
g. Perform in network “Roll Back” in case of migration difficulties.
h. Apply switch configurations.
i. Verify connectivity to Network Management System (NMS).
j. Conduct testing and evaluation of ACS latest IOS versions, as required. This includes configuration testing and patching necessary to provide compliance to the latest STIGs and IAVAs.
k. With B/P/C/S NEC and BDE resources, support ACS pre-patching as required for all ACS/ADS facilities including the fiber/cable labeling schema identified in the Hostname builder spreadsheet in the EIP.
l. Provide on-site management support during initial implementation activities to ensure engineering team has appropriate resources and representation during NEC/BDE prep/coordination meetings.
m. Coordinate on-site installation with direct current (DC) electrical contractor as required to ensure DC powered ACS equipment can be installed at each B/P/C/S. The IMS shall be updated by the Contractor to ensure both resources are available to complete DC power work on-site at the same time.
n. Provide reconfiguration support (rework) as required to correct non-standard configurations produced by NEC installation plans executed prior to EIP hand-off and NEC installation plans that differ from what is recommended in the EIP.
o. Provide base JB-CE MPLS Router configurations and base code (iOS) upgrade support as required.
p. Provide support as required to obtain IA approval for DISA router including STIG configuration files.
q. Provide coordination with 2RCC as required to obtain access credential for remote network access to manage legacy and new DISA and Network ACS/ADS/EAS devices.
r. Conduct standard post-installation Quality Assurance (QA) testing that will include (1) Network Connectivity; (2) Domain Access; (3) Global Internet Connectivity; and access to other services such as (4) Enterprise Email.
s. Provide post-install support, including finalizing as-built documentation and provide training and transition support.
t. Provide As-Built documentation to support Asset Management Configuration Management (CM) updates to reflect the post-installation status.
5.3.2 EAS INSTALLATION CONFIGURATION TESTING
The Contractor shall provide SME assistance to the EAS NEC106th SB, 93rd SB and 21st SB implementation teams in the ADS/EAS installation, configuration and testing. These activities will include, but are not limited to, the following:
a. Coordinate with designated PdM I3MP site representative to confirm detailed design from the EIP, equipment availability and ASI window availability.
b. Support USAISEC with identifying the passive materials required for ADS/EAS installation based on survey data identified in the ISEC SRS deliverable.
c. Support TYAD with calculating the additional power materials required for EAS installation based on data identified during survey.
d. Implement switch configurations and providing on-site hands on training to the ADS/EAS BDE Implementation Team for configuring ADS/EAS switches.
e. In coordination with ADS/EAS SB implementation team, assist in initial install of ADS/EAS switches and provide SME technical support to the ADS/EAS SB implementation team for installing remaining EAS switches, modules, and interfaces to support US Army ACS/ADS/EAS architecture (may include physical lifting and installation of equipment). The Contractor SMEs will provide training that will enable the ADS/EAS SB implementation team to complete the configuration and installation of the remaining ADS/EAS switches.
f. Perform full “proof-of-concept testing with local NEC in beginning phase of EAS deployment to confirm all protocols and services are functioning and final configurations are ready to deploy.
g. In coordination with ADS/EAS SB Implementation team, assist in network “Roll Back” in case of migration difficulties.
h. Verify connectivity to NMS.
i. Coordinate resources, as necessary, to successfully complete installation, configuration, and testing requirements.
j. Execute test plan for: (1) Network Connectivity; (2) STIG and IAVA compliance; (3 Domain Access; (4) Global Internet Connectivity; (5) Enterprise Email; and (6) Access to all other Services.
k. Provide post-install support, including finalizing As-Built documentation IAW CDRL A003, and provide training and transition support, IAW CDRL A012 as required.
l. Provide final electronic scan of network utilizing the approved discovery application supported during electronic survey to capture all new hardware installed and incorporate into the final version of the EIP to represent the “as-builts”. Final hardware count will be briefed to PdM I3MP/TMD staff.
m. Conduct testing and evaluation of latest ADS/EAS IOS versions, as required. This includes configuration testing and patching necessary to provide compliance to the latest STIGs and IAVAs.
5.3.3 EDGE INSTALLATION SUPPORT
The Contractor shall provide training and support to assist the B/P/C/S NEC, BDE and BMM resources with ADS/EAS installations. These activities will include, but are not limited to, the following:
a. The Contractor shall coordinate with designated B/P/C/S representatives to confirm equipment availability, Installation Bill of Materials (IBOM) IAW CDRL A016, availability and ASI window availability.
b. The Contractor shall provide switch configurations to the NEC via EIP and shall work with the NEC to complete remaining EIP issues – including HOSTNAME location updates and prep work that needs to be coordinated with NEC Network Resources.
c. The Contractor shall provide recommendations to designated NEC and BDE resources to prepare staging areas processes for configuration and deployment of the remaining EAS switches to support the approved US Army ACS/ADS/EAS architecture.
Contractor shall develop a Staging Plan.
d. The Contractor shall assist designated NEC and BDE resources with installing the remaining EAS switches, modules and interfaces to support of US Army ACS/ADS/EAS architecture.
e. The Contractor shall verify ACS/ADS/EAS connectivity to NEC NMS resources.
f. The Contractor shall coordinate resources as necessary, to successfully complete the installation, configuration and testing requirements.
g. The Contractor shall conduct standard post-installation QA testing that will include (1) Network Connectivity; (2) Domain Access; (3) Global Internet Connectivity and access to other services such as (4) Enterprise Email.
h. The Contractor shall provide post-install support, including finalizing As-Built documentation IAW CDRL A003, providing training and transition support, as required.
5.4 CERTIFICATION & ACCREDITATION (C&A) SUPPORT
The Contractor shall provide IA support activities. These activities shall include, but are not limited to, the following:
a. Assist in the development of a standard baseline configuration for each device using the latest DISA STIGs and applicable IAVA patches.
b. Support the ACS/ADS/EAS IOS upgrades with regard to Security and IT C&A services.
c. Support the US Army in creating the Cyber Security package using the RMF process.
6.0 GOVERNMENT FURNISHED EQUIPMENT (GFE), CONTRACTOR
FURNISHED EQUIPMENT (CFE), AND SERVICES
The Contractor shall collaborate with the Government for the purpose of gaining access to US Army facilities, including physical access, network access, system access and required credentials (i.e., CAC [Common Access Card], administrative accounts) to allow the Contractor’s technical staff to complete the assigned GFE network device replacements. In addition, the Contractor shall collaborate with the Government for the purpose of identifying B/P/C/S designated representatives that shall provide access or arrange for an escort to enable the Contractor’s technical staff to access the switches to be replaced. The Contractor shall collaborate with the Government for the purpose of ensuring that the required Logistics support assets at the Government furnished warehouse are received and accounted for and then the re-shipped ACS/ADS/EASs back to designated locations.
Contractors shall be provided GFE laptops necessary to complete the efforts on this contract. The GFE equipment shall utilize an Army Gold Master (AGM) image connected to and managed by the Fort Belvoir NEC under the North American East (NAE) domain. The Contractor shall not have administrative privileges to the laptops and shall maintain cyber security patches/domain log-in rights IAW NEC and ARCBER policies via either direct connection or remote access via Virtual Private Network (VPN) software. The Contractor shall maintain Information Assurance (IA) training requirements and sign appropriate Acceptable Use Policy (AUP) agreements as required.
The Contractor shall submit DD Form 2875, System Access Request (SAR) for employees requiring an NAE account necessary to conduct daily official business with the Government in the performance of this contract for approval. Additional DD 2875 forms may be required for elevated privilege accounts and shall be approved on as required basis.
(This section should identify those items such as property, information and/or services that will be provided for the contractor’s use (without cost to the contractor) to allow them to provide the required services, such as materials, facilities, training, etc. Examples provided below.)
GOVERNMENT FURNISHED ITEMS AND SERVICES:
· Services (If applicable): The Government will provide [Insert the services that will be provided, i.e., may include personnel to assist with production set-up].
· Facilities (If applicable): The Government will provide [Insert what facilities will be provided, i.e., the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment].
· Utilities (If applicable): The Government will provide [Insert what utilities will be provided, i.e., all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS.] If utilities are furnished, the following is required: The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.
· Equipment (If applicable): The Government will provide [Insert what equipment will be provided and/or what the contractor will have access to, i.e., scanners fax machines, printers, shipping crates, lighting and sound, etc.]
· Materials (If applicable): The Government will provide [Insert what materials will be provided, i.e., Standard Operating Procedures and Policies.]
(This section is used to identify the materials and equipment that the contractor must provide. Examples provided below.)
CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
· General (If applicable): The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.
· Secret Facility Clearance (If applicable): The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment [Insert the attachment number].
· Materials (If applicable). The Contractor shall [Insert what materials will be provided, i.e., furnish materials, supplies, and equipment necessary to meet the requirements under this PWS].
· Equipment (If applicable). The Contractor shall [Insert what equipment will be provided, i.e., furnish tractors, lighting and sound, containers, etc. to meet the requirements under this PWS].
6.1 SITE SURVEY ENGINEERING
The Contractor shall collaborate with the Government for the purpose of ensuring the completeness of the following action items before the survey activities take place:
a. The Contractor shall collaborate with the Government for the purpose to facilitate a Kick-Off Meeting (KOM) with each site listed in PWS DoD CONUS locations (Attachment 1), 30 days prior to survey, at which time remote network access will be requested.
b. The B/P/C/S will complete the pre-survey artifact collection checklist.
c. Remote network access will be made available to the Contractor no later than 20 days prior to survey.
d. Automated network survey results will be greater than 90 percent complete prior to the survey date.
e. The NEC will supply hostname information prior to EIP Version 2.
f. Travel Authorization Requests will be approved at least ten days prior to survey travel date.
g. The Contractor shall collaborate with the Government to discuss all of the Original Equipment Manufacturer (OEM) IAW CDRL A017 switch manufacturer’s required actions for each survey 30 days in advance.
h. The Contractor shall collaborate with the Government to ensure that NEC-provided escorts are available during the complete survey time frame.
6.2 IMPLEMENTATION
The Contractor shall collaborate with the Government to complete the following items before the implementation activities take place:
a. Automated network survey results will be greater than 90 percent complete prior to the implementation date.
b. The NEC will supply hostname information prior to EIP Version 2.
c. All facility work (power, HVAC, shelter and OSP fiber) that is required for the networks effort will be complete by the scheduled EIP submission date.
d. The Contractor shall collaborate with the Government to identify the BDE resources and trail boss no later than three weeks prior to implementation.
e. All passive and consumable materials will be onsite a minimum of 20 days before the implementation, and will have been inventoried.
f. Travel Authorization Requests will be approved at least ten days prior to implementation travel date.
g. The NEC and the BDE will produce the initial ASI schedule at least two weeks before the EAS deployment.
| h. JB-CE routers will be installed and commissioned prior to the implementation effort. |
| i. The B/P/C/S NMS will be stable and static upon commencement of the installation. All 802.1X, AAA, ACS, etc. systems will be installed and 100 percent operational prior to installation of the Networks hardware. |
j. The Contractor shall collaborate with Government for the purpose of granting B/P/C/S network access during the entire implementation effort.
k. The Contractor shall collaborate with the Government for the purpose of ensuring that no on-going B/P/C/S project is underway to interfere with the Contractor’s implementation of the ACS devices.
l. The Contractor shall collaborate with the Government for the purpose of ensuring that ACS and ADS implementations can be performed in parallel without an Authorized Service Interruption (ASI).
m. The Contractor shall collaborate with the Government for the purpose of ensuring that NEC-provided escorts are available during the complete implementation timeframe.
6.3 SITE RESCHEDULING
Customer requirements for I3MP Government control and accountability may dictate changes to the sites and/or schedule, as required. If determined by the Government that the proposed sites will change, the Government shall collaborate with the Contractor as soon as possible. The Government shall collaborate with the Contractor for the purpose of ensuring and providing a reasonable amount of time and information to readdress the presented proposal and pricing structure to address factors of analysis, geographical distance, existing equipment and systems, work to be performed, technical solution, travel cancellations, site complexities and ongoing project de-conflicting activities.
7.0 OTHER DIRECT COSTS/TRAVEL
Under this effort, allowable Other Direct Cost (ODC) will be included, such as travel costs, to support installation efforts, as required by the Government. Written Government approval must be obtained by the Contractor prior to ODC purchases and/or incurred costs, including the explicit approval for cost of materials, shipping, etc. The Contractor shall submit a minimum of three cost estimates for ODC materials that are at or below the minimum micro-purchase threshold as specified in FAR Part 2.101 and may not exceed the micro-purchase threshold unless authorized by the Government.
The cost of general purpose items required for the conduct of the contractor’s normal business operations will not be considered an allowable ODC in the performance of this contract. All ODCs must have Government approval/authorization by the Contracting Officer or designated COR prior to expending funds. The ODC CLIN will be cost reimbursable and non-fee bearing. No profit, fringe, material handling, pass-through costs, or any other markup is allowed.
Travel for the ACS/ADS/EAS team to support the Survey and Engineering Team and ACS/ADS/EAS Implementation Teams for each B/P/C/S are identified in DoD CONUS locations (Attachment 1).
Attachment 1 provides the survey, engineering and implementation locations. For planning purposes, the Contractor shall plan two weeks for each survey (i.e., travel on Monday; survey Tuesday, Wednesday, and Thursday; travel on the following Friday dependent on the size of the B/P/C/S). The DoD CONUS locations (Attachment 1) provides the planned locations identified within the IMS. Estimated number of ACSs and EASs for each designated B/P/C/S are also displayed on DoD CONUS locations (Attachment 1). The implementations will be completed during a five day work week. Air travel will not be used for travel to Aberdeen Proving Grounds (APG) MD, Ft Meade MD, Ft Detrick, MD and/or Ft Belvoir, VA.
Travel arrangements shall be IAW the PWS requirements. Travel arrangements for Contractor personnel shall be provided to and approved by the COR or KO in advance of travel. All extended travel must be approved by the COR/KO prior to the commencement of travel. All travel must be IAW applicable command policies as well as the Joint Travel Regulation (JTR), US Army Form Pamphlet (PAM) 715-16, Army Regulation (AR) 715-9 and the limitation of funds executed on this contract.
Reimbursement for the cost of lodging and incidental expenses will be actual costs incurred and shall be considered reasonable and allowable provided that the actual cost does not exceed the rates and amounts allowed IAW the law and JTR, local command policy PAM 715-16 and AR 715-9, when applicable.
Using Government funds to pay for premium-class travel (first and business) is strictly prohibited.
The Government intends to provide all of the necessary materials, supplies and equipment necessary for the Contractor to complete the implementation of the B/P/C/S identified in this effort. However, it is anticipated that the contractor may be required to obtain limited materials or incur limited expenses in performance under the contract. The Contractor shall propose a reasonable estimate for these items as an ODC on an as needed basis. All items will require approval from the COR prior to purchase. The Contractor shall not be reimbursed for any items that were not specifically authorized or approved by the COR.
8.0 SECURITY REQUIREMENTS
The nature of this PWS requires access to US Army unclassified systems. The Contractor’s assigned responsibilities mandate access to classified spaces. All Contractor personnel who will perform work onsite are required to be eligible to obtain and maintain a minimum of Secret clearance on file. Network engineering and command center support staff who will require administrative access (read-write) to the B/P/C/S networks must meet the criteria of 8570.1 and have an active Top Secret (TS) clearance, as directed by the Army. Vendor and IA certifications must be registered in the Army’s ACTCS account tracking system. Contractor personnel must be US citizens and possess at least an interim security clearance to begin work on this effort. Additional security requirements will be stipulated in the DD Form 254 for the basic contract to be provided by the Government at contract award.
The Contractor and all associated sub-Contractor employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures USG. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor’s workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the USG may require changes in Contractor security matters or processes.
9.0 sPECIAL SECURITY REQUIREMENTS
The following paragraphs identify the security requirements, where applicable, for this effort.
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