Security Requirements~2.docx
DOCX document 26 KB Posted
- Attached to
- Contact Center Operations
- Solicitation number
- BD-17-1206-40000-40000-11454
- Issued by
- Suffolk County, Massachusetts
About this file
The document outlines the security requirements for a contract with the Massachusetts Bay Transportation Authority (MBTA). The key requirements include the Contractor providing a list of all employees, subcontractors, and agents that will work on the contract, conducting criminal background checks on these individuals, issuing MBTA-provided identification badges, and ensuring personnel are not allowed on MBTA property outside of required work hours or with firearms. The Contractor must also comply with any new or revised MBTA security policies during the term of the contract.
The related state and local contract opportunity is for Contact Center Operations services in the state of Massachusetts. While specific details on the pricing, funding, or incumbents are not provided, the document indicates this is a contract opportunity with the MBTA that requires strict compliance with the outlined security requirements.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| MPL Standard Contract Form v1.docx | DOCX document | |
| RFP 151-16 Contact Center Operations.docx | DOCX document | |
| instructions-for-vendors-responding-to-bids.pdf | ||
| Early 2016 Interval Averages (Pre-adjustment).xlsx | XLSX spreadsheet | |
| MPL Terms and Conditions v2.docx | DOCX document | |
| Pre-Proposal Attendees.xlsx | XLSX spreadsheet | |
| MPL Indemnification And Insurance v1.docx | DOCX document | |
| Call Center RFP Bidders Conference.pdf |
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Text version
SECURITY REQUIREMENTS
The Contractor will comply with the MBTA’s Security Requirements as stated herein. The Contractor shall:
· Submit a complete list of Contractor’s employees, subcontractors, and agents that will perform work for the MBTA under this Contract. This list must be submitted prior to eligibility consideration for payment of delivery or completion of the first milestone. At a minimum, the list shall include:
- Name and Employee Number/Identifier
- Address
- Job Title
- Hours and Location of Work
Note: Immediate notification, in writing, is required for listed employees, subcontractors, and agents who leave Contractor’s (direct or indirect) employment and/or any new employees, subcontractors or agents who are to be added to this list. Contractor is required to provide, upon request by the MBTA, periodic updates of the list throughout the life of the Contract.
· Conduct for all current and future employees performing work under this Contract, a legally available criminal background check, including a Criminal Offender Record Information (CORI) background check with the Massachusetts Criminal History Systems Board and a driver’s history check with the Massachusetts Registry of Motor Vehicles (if applicable). The CORI check shall include a Level II Sex Offenders Registry check. To the extent not already available to the Contractor, the Contractor shall apply for and make best efforts to obtain CORI access. This shall include requiring employees to obtain their own CORI check if the employer is unable to gain access to CORI. The Contractor shall provide written documentation to the Authority that demonstrates the Contractor’s compliance with the aforementioned requirements. Furthermore, the Contractor shall conduct these background and driver history checks least once every two (2) years, or as otherwise specified by the MBTA. Any employee of the Contractor’s with a history that includes a felony conviction, any conviction for theft, or who appears otherwise unsuitable to perform the work that is the subject of this solicitation throughout the Term of this Agreement or any extensions thereof, shall not be assigned by the Contractor to perform work under this Agreement.
The MBTA reserves the right to have MBTA Transit Police perform the required background checks, and shall promptly notify the Contractor in writing of any such action.
· Distribute an MBTA-issued photograph identification badges to all Contractor employees, subcontractors, and agents who work on MBTA property. The badge shall have the name and a recent photograph of the employee, subcontractor or agent (i.e., within last three (3) years).
The following information shall be listed on the back of the identification badge: training certifications, safety training, and other related security training required by the MBTA. No employee, subcontractor or agent of the Contractor will be allowed on MBTA property without wearing the MBTA-issued identification badge.
· Insure that Contractor’s employees, subcontractors, and agents:
- Are not allowed on MBTA property except as required for stated work;
- Are not allowed on MBTA property before and after service hours unless explicitly, contractually required to be there; and
- Are forbidden from carrying firearms on MBTA property.
SECURITY REQUIREMENTS
· Provide to the MBTA, upon its request, any documents that pertain to:
- Contractor employee, subcontractor or agent conduct on MBTA property;
- Security training; and
- Monitoring/auditing of Contractor employees or agents while on MBTA property.
· If at any time during the term of this Agreement, and also during any and all extensions thereof, the MBTA establishes new or revised security policies and procedures as they relate to the Contractor’s performance under this Agreement, the Contractor shall comply with such policies and procedures as deemed reasonable by the MBTA and the Contractor.
SECURITY REQUIREMENTS CERTIFICATION
The undersigned hereby certifies that the Bidder, if awarded this Contract, shall comply with the MBTA’s Security Requirements as stated above.
BIDDER'S NAME:
AUTHORIZED SIGNATURE:
TITLE:
DATE:
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