SECTION B CONTINUATION OF SF 1449.pdf

36C24420Q0806

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration:

All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT:

Department of Veterans Affairs

Network Contracting Office 4

Contracting Officer: Laura E. Scott Laura.Scott4@va.gov

Contract Specialist: Bradley Fasnacht Bradley.Fasnacht2@va.gov

2. CONTRACTOR REMITTANCE ADDRESS:

All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

3. GOVERNMENT INVOICE ADDRESS:

All Invoices from the contractor shall be submitted electronically in accordance with VAAR

Clause 852.232-72 Electronic Submission of Payment Requests.

Ref to VAAR: 852.232-72

Electronic Submission of Payment Req http://www.fsc.va.gov/einvoice.asp mailto:Laura.Scott4@va.gov mailto:Bradley.Fasnacht2@va.gov http://www.fsc.va.gov/einvoice.asp

B.2 STATEMENT OF WORK

Department of Veterans Affairs NCO 4

Wilmington Veterans Affairs Medical Center

Temporary Receptionist/Screener Services

DESCRIPTION:

The Department of Veterans Affairs Network Contracting Office 4 is contracting for a Firm Fixed

Priced (FFP) six (6) month Indefinite Delivery Indefinite Quantity (ID-IQ) Contract with one (1) six

(6) month Option period for the Wilmington Veterans Affairs Medical Center. The Contract will provide the Wilmington VAMC with receptionist screening staff to ask health screening questions, conduct temperature checks, or both in response to the COVID-19 pandemic.

Individual orders will be placed against the ID-IQ Contract on an as needed basis.

Proposed Period of Performance:

6 Month Base Period - 08/01/2020 through 01/31/2021

6 Month Option Period – 02/01/2021 through 07/31/2021

A. GENERAL INFORMATION

1. Scope of Work: The contractor shall provide all resources necessary to accomplish the services described in this statement of work (SOW).

2. Background: The Wilmington Veterans Affairs Medical Center is currently using a force of VA Federal employees to ask health screening questions associated with the

CDC COVID -19 screening protocols for the facility and assist the RN staff by conducting temperature check with a touchless apparatus when is required.

In an· effort to return Federal employees to their regular duties the Wilmington Veterans

Affairs Medical Center seeks a contracted receptionist service to augment the staffing needs associated with the COVID-19 VA/ Federal screening requirements.

Currently, the Wilmington Veterans Affairs Medical Center (VAMC) maintains limited access to their facilities (See Section G.). The Wilmington VAMC has designated checkpoints as ingress and egress points in accordance with CDC COVID -19 screening protocols. This screening task includes asking COVID related questions and conducting temperature checks using a touchless solution, and any other process that the CDC may implement in response to the COVID pandemic. This task will require up to 24-hour coverage, 7 days per week. The screened population consists of employees/staff, patients, contractors and visitors.

B. GENERAL REQUIREMENTS

The contractor shall provide receptionist personnel who meet criteria and requirements listed in this SOW.

Personal Identity Verification (PIV) badges are required.

C. SCOPE OF WORK

Receptionist Screening Staff:

Receptionist screening staff welcome people at the check point(s) designated by the Wilmington

Veterans Affairs Medical Center facility. Receptionist screening staff will ask health screening questions, conduct temperature checks, or both. The receptionist screener will follow locally established procedures in directing those who answer “Yes” to screening questions or have an abnormal temperature level to a designated area for further care by VA medical staff. These directives are in accordance with the CDC COVID -19 screening protocols.

Additionally, receptionist screening staff shall assist with escorting screened patients to and from medical appointments within the facility.

D. CONTRACTOR RESPONSIBILITIES

1. Develop, manage and provide a duty schedule for the receptionists assigned and provide such schedule to facility point of contact to include all changes made.

2. Share all communication and contract information with the designated facility Contracting

Officer’s Representative (COR) or designated on-site federal point of contact (PoC).

E. CONTRACTOR PERSONNEL REQUIREMENTS

The contracted personnel must:

1. Wear a pristine and professional company uniform.

2. Must be well groomed, personable, and friendly.

3. Must be able to read and speak the English language clearly.

4. Must be able to stand and walk for the periods of time during their assigned duty hours.

5. Must have reliable transportation to report for duty on time on all assigned duty days.

6. Provide their own sustenance in way of food. A 30-minute lunch break will be provided during the duty hours. Two 15-minute breaks will be offered through the day when traffic is light.

7. Must be able to successfully conduct the duties assigned in accordance with the contract.

F. GOVERNMENT RESPONSIBILITIES

1. Provide specific on-site training/direction and procedural information for manning of the check point(s).

2. Provide written receptionist post instructions.

3. Provide PPE as they do with their employees with the same usage guidance (e.g. mask to be provided weekly, bi-weekly; every two days; daily). PPE may include surgical face mask and re-usable face shield as needed.

4. The VA Medical Center’s Infection Control Staff or designated person will train the contracted personnel on:

a. The use and maintenance of PPE

b. How to conduct the screening, including but not limited to how to ask the required questions, how to take the temperature of individuals entering the medical facility, and how to appropriately direct the individuals screened in accordance with CDC regulations.

G. Requirements.

Facility Locations

The Wilmington Veterans Affairs Medical Center facility

Facility Address City State ZIP

Main Facility 1601 Kirkwood Highway Wilmington DE 19805

Atlantic City CBOC 1909 New Rd Northfield NJ 08255

Cape May CBOC 1 Monro Ave Cape May NJ 08209

Cumberland CBOC 79 W. Landis Ave Vineland NJ 08360

Kent County CBOC 1198 S. Governors Ave Dover DE 19904

Sussex County CBOC 21748 Roth Ave Georgetown DE 19947

1. The Wilmington Veterans Affairs Medical Center Checkpoints are but no limited to:

a. Outdoor locations to be served includes:

i. Building entrance

ii. Entrance gates

iii. Alternate entrances

b. Indoor locations to be served includes:

i. Front entrances

ii. Front desk areas

iii. Alternate entrances

c. Other designated areas with the facilities

H. POST, STAFFING, MAN HOUR REQUIREMENTS

1. Limitation on hours to be provided by Individual Employees:

No employee of the contractor shall provide more than twelve (12) hours of service in any twenty-four (24) hour period unless the work periods are separated by an eight

(8) hour non-duty period (“service” includes VA contract work and any other employment). This limitation may be temporarily adjusted by the Contracting

Officer (CO) verbally in emergency situations which are beyond the control of the

Contractor (i.e. weather conditions that prevent the next shift from getting to the building, civil disturbances, bombings, etc.). A written confirmation of waiver must be obtained for each occurrence.

2. Required Services Outside of the Hours of Coverage:

If additional services are required outside of the hours of coverage specified herein, the

Contractor must receive prior written approval from the Contracting Officer (CO) via contract modification. Any additional services performed by the Contractor without this authorization must be performed at no additional cost to the Government. Per hour prices for such additional services shall be at the same rate as prices charged in the contract during each respective period of performance. If an emergency should arise, a verbal approval can be obtained from the CO, however, the Contractor must submit a written proposal for such additional work to the CO within twenty-four (24) hours of the commencement of these additional services. If accepted, a modification must be issued to the Contractor and the contract price shall be adjusted accordingly. All emergencies must be reported to the VA Police Chief or designee manager, who shall be the

Contracting Officer’s Representative (COR) on-site.

a. The Contractor must be available to provide services on all Federal Government Holidays.

Federal Government Holidays

New Year’s Day January 1 st

Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Independence Day July 4 th

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11

Thanksgiving Day 4th Thursday in November

Christmas Day December 25

I. SPECIAL CONTRACT CONDITIONS

A. VA Privacy Training required:

1. Use of VA Sensitive Information

B. Records Management Language for Contracts

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and

33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part

1222 and Part 1228.

2. Contractor shall treat all deliverables under the contract as the property of the U.S.

Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

3. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

4. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the

Freedom of Information Act.

5. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

6. The Government Agency owns the rights to all data/records produced as part of this contract.

7. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

8. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy

Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

9. No disposition of documents will be allowed without the prior written consent of the

Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

10. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and

Agency guidance for protecting sensitive and proprietary information.

B.3 PRICE SCHEDULE

ITEM INFORMATION

The Government shall order the below specified guaranteed minimum contract value of services and may order up to and including the below specified maximum contract value of services through task orders under this basic IDIQ contract during the duration of the contract, to include all base and option periods.

The maximum amount under this contract is not guaranteed.

IDIQ contract Minimum TBD

IDIQ contract Maximum TBD

ITEM

NUMBER

DESCRIPTION

OF SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

18.00 EA __________________ __________________

Main Facility -

Sunday - Saturday: 24 hours

Period of performance - 08/01/2020 through 01/31/2021

2.00 EA __________________ __________________

Atlantic City CBOC

Monday - Friday: 8am - 4:30pm

Cape May CBOC

Cumberland CBOC

Monday - Friday: 7:30am - 4:00pm

Kent County CBOC

Sussex County CBOC

18.00 EA __________________ __________________

Main Facility -

Sunday - Saturday: 24 hours

Period of performance - 02/01/2021 through 07/31/2021

Atlantic City CBOC

Cape May CBOC

Cumberland CBOC

Monday - Friday: 7:30am - 4:00pm

Kent County CBOC

Sussex County CBOC

ESTIMATED

GRAND TOTAL

B.3 DELIVERY SCHEDULE

Delivery of all services for this contract will be coordinated by the Government and contractor via Task

Orders placed against the awarded ID:IQ Contract