Scope of Work: Moving Services for Volusia County

1. PROJECT OVERVIEW

Volusia County seeks a qualified contractor to provide professional moving services for government office relocations within the County on an as-needed basis. This is an on-call service agreement with no guaranteed minimum volume or expenditure.

2. SERVICE LOCATIONS

Moving services shall be provided for government office relocations within Volusia County, including:

· Room-to-room moves within the same building

· Building-to-building moves on the same campus

· Address-to-address relocations across different County facilities

3. SCOPE OF SERVICES

3.1 Items to be Moved

The Contractor shall move, relocate, and reinstall the following types of property:

· Stand-alone office furniture

· Desks and workstations

· Chairs and seating

· Bookcases and shelving units

· Filing cabinets (vertical and lateral)

· Tables and conference furniture

· Storage cabinets

· Office equipment and materials

· Other County property as designated

3.2 Required Services

The Contractor must provide:

· All labor, including necessary supervision

· All tools and equipment

· Appropriate vehicles for transportation

· All materials for packing, protection, and moving

· Disassembly and reassembly of furniture (where required and permitted)

· Proper preparation and protection of all items

· Safe loading, transport, and unloading

· Placement of items at designated locations

· Removal of packing materials and debris

4. CONTRACTOR RESPONSIBILITIES

4.1 Labor and Supervision

· Provide adequate, qualified personnel to complete moves efficiently

· Ensure proper supervision of all moving activities

· Maintain professional conduct at all County facilities

4.2 Equipment and Materials

· Supply all necessary equipment, tools, and vehicles

· Use proper equipment appropriate for each item being moved

· Provide protective materials (blankets, padding, shrink wrap, etc.)

4.3 Property Protection

The Contractor shall:

· Properly prep and protect all County property before moving

· Ensure all finishes, furniture, millwork, flooring, walls, doors, ceilings, stairways, and windows retain their pre-move appearance and function

· Use appropriate protection methods to prevent damage during transit

4.4 Furniture Assembly

· Disassemble furniture as necessary for safe transport

· Reassemble all furniture at destination locations

· Note: Some furniture and equipment may be under manufacturer warranty requiring assembly only by designated contractors. The County reserves the right to utilize such contractors to preserve warranty terms.

4.5 Inventory Management

· Participate in inventory process with County Project Manager/designee before moving begins

· Review and agree upon inventory list before services commence

· Verify inventory at destination location

4.6 Liability

The Contractor shall:

· Assume full responsibility for damaged or lost property

· Resolve lost or damaged property issues within thirty (30) calendar days of discovery

· Provide resolution through replacement, repair, or reimbursement of original purchase price

5. RESPONSE TIME REQUIREMENTS

· Standard Requests: Contractor shall respond to service requests within forty-eight (48) hours

· Advance Notice: County will provide Contractor a schedule five (5) business days in advance of when services are required

· Emergency Requests: Exceptions to advance notice may occur for emergency requests as determined by the County Project Manager

6. SERVICE HOURS

6.1 Normal Business Hours

Monday through Friday, 8:00 a.m. to 5:00 p.m.

6.2 After Hours/Nights

· Before 8:00 a.m. or after 5:00 p.m., Monday through Friday

· Any time on weekends

· County-recognized holidays (see: https://www.volusia.org/aboutus/holidays.stml)

7. PRICING STRUCTURE

All pricing shall include:

· Supervision

· Labor

· Tools and equipment

· Transportation (per trip, by truck size)

· Incidentals

· All materials necessary to perform services Contractors must provide separate pricing for:

· Small truck (per trip)

· Medium truck (per trip)

· Large truck (per trip)

· Labor rates (regular hours vs. after hours)

· Any additional services

8. PERFORMANCE STANDARDS

The Contractor shall:

· Maintain professional appearance and conduct

· Complete moves according to agreed-upon schedule

· Minimize disruption to County operations

· Ensure all items are properly placed and functional at destination

· Leave all areas clean and free of debris

· Report any issues or damages immediately to County Project Manager