SCOPE_OF_WORK_051325_Davis_Bayou_Exhibit_Project.pdf

EXHIBIT DESIGN, REPAIR, BUILD

William M. Colmer Visitor Center, Mississippi, Gulf Islands National Seashore

BACKGROUND

Gulf Islands National Seashore was established in January 1971. The seashore stretches 160 miles from Mississippi to Florida and includes a variety of landscapes.

The National Park Service (NPS) preserves unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations.

The Davis Bayou Area is located in Ocean Springs, Mississippi. It is home to the William M. Colmer Visitor Center which houses staff, public restrooms, exhibits, and an auditorium. The Visitor Center currently is an approximate 2000-square-foot historic structure built in the early 1980s. Most of the historic fabric for this building remains. It is the primary staffed visitor center for the Davis Bayou Area and houses exhibits originally installed in 2009. It also serves as office space and storage for staff.

Through this contract, the seashore will repair exhibits in kind, paint walls, install new audiovisual equipment and accessibility beacons, and fabricate one new exhibit panel using park-provided designs for inside the William M. Colmer Visitor Center. The new panels shall convey the history of Civil War, post-Civil War, World War I, and World War II at Fort Massachusetts. The new and rehabilitated exhibits shall orient visitors to Gulf Islands National Seashore Ship Island and its significant resources.

Many of the exhibits are at least 10 years old. The exhibit elements are worn, damaged, or broken. The audio-visual equipment and electronics including interpretive media hardware and lighting need to be removed, replaced, and/or repaired throughout the spaces to ensure exhibits are adequately lit and powered.

PURPOSE

The purpose of this contract is to provide all repair, fabrication, and installation services for exhibits at the William M. Colmer Visitor Center. Also, this project will replace pre-identified exhibit lighting and/or audiovisual components. Finally, this project includes the disposal of all exhibits not used, and the cleanup of the worksite returning to pre-installation conditions.

SCOPE OF WORK

The contractor shall provide all services including labor, materials, equipment, facilities, and travel (except as otherwise specified in this contract) necessary to provide exhibit minor design fabrication, transportation, and installation for new and repaired exhibits at Gulf Islands National Seashore.

Planning, design, fabrication, and installation services shall be provided for:

● Fabrication and installation of 1 new exhibit panel

● Repairs of indoor tactile and interpretive exhibit panels

● Audiovisual exhibit equipment

● Installation of new assisted listening beacons

● Creation of audio descriptions for beacons

● Replacement of exhibit lighting as needed

● Repainting of walls

● Installation of new carpet in the auditorium

● Removal of old exhibits

Work shall include the final floorplan of the exhibit space, graphic layouts, instruction manuals, warranty, and replacement recommendations for any new audiovisual elements, interactive elements, and lighting. The seashore will provide available resources. Work shall also include comprehensive research for obtaining all necessary reference information and materials to design, specify, and provide comprehensive reference material for all the maps, models, and artwork required in this contract.

All new, repaired/reused, and replaced exhibits created as part of this project should be fabricated to stylistically match current exhibits and include replicas of historic objects and themes. Some portions of the buildings will need to be prepared or updated before installation to ensure exhibits are adequately lit and powered. Preparations may include minor work such as wall repair (painting with similar color and hole repairs) and replacement of lighting. Installation of exhibit materials should aim to use the same or existing penetrations in walls, floors, etc. for installation where possible, to avoid or minimize potential damage.

The work shall include coordination via the Contracting Officer’s Representative (COR) with the seashore staff. Work shall include coordination with the COR to ensure exhibit design, repairs, fabrication, and installation integrate seamlessly into the structure.

(A) List of work

1. Exhibit Design and Repairs

The seashore has complete exhibit plans and designs. The 2009 Final Exhibit package will be provided in Attachment A. The following items identified as in need of repair will be in Attachment B.

- Remove Under the Abundance monitor repair as needed pg 26

- Repair Lighthouse brick exhibit shelf and paint wall pg 40

- Repair and/or replace lighting in artifact/exhibit cases and overhead lighting as needed pg 51 and 52

- Remove phone exhibit to include power for Ship Island exhibit and repair brick wall as needed pg 55

- Remove the Mississippi Sound monitor and panel (new exhibit will go here) pg 57

- Touch up models and repair loose wildlife displays mounted by tiny posts pg 58

- Repair broken turner dials in Mississippi Sound Habitat pg 60

- Remove phone, binoculars, audio station, electrical, and hardware;

repairs as needed pg 66

- Reinstall the wood bird to bayou display pg 76

- Remove the exhibits pg 81

- Repaint 5 walls (dark same color) pg 91, 93, 95, and three in the auditorium

- Remove shelves and paneling from the wall, repair/paint as needed

- Repair or replace exhibit lighting as needed

2. New Exhibit Features

- The new exhibit panel artwork and text will be provided by the park.

Contractor will fabricate and install only. The location of the new panels will be on the Mississippi Sound exhibit wall pg 57

- New braille text panel to cover current text in kind for ecosystem model pg

- New seashore contour panel pg 21

- New text panel to cover text describing ecosystems pg 22

- New monitor and system for touch interactive Shaping the Gulf and repair wall pg 26

- New tactile fish to cover old monitor hole on pg 26

- New Barrier Island sign panel in kind (ship island is one island now) pg 34

- New porcelain whiteboard easy to clean

- New audio descriptions and assisted listening device beacons (non-existent) Attachment G

- New paint and carpet in auditorium see Attachment B

(B) The contractor shall develop and produce an audio-description program for the new interpretive media and the site, which must meet Americans with Disabilities Act requirements.

(C) The contractor shall install new assisted listening devices for each exhibit to replace removed outdated audio systems in accordance with Programmatic Accessibility Guidelines for NPS Interpretive Media.

(D) Manual: The contractor shall provide a user manual for all exhibits including electronics.

Work shall be done in accordance with NPS Standards outlined in the following documents:

• Attachment C: NPS Exhibit Planning, Design, and Fabrication Specifications

• Attachment D: Programmatic Accessibility Guidelines for NPS Interpretive Media

• Attachment E: Architectural Barriers Act (ABA) Standards

• Attachment F: Secretary of the Interior’s Standards for the treatment of historic

Properties

• Attachment G: Assisted Listening Device Design

REQUIREMENTS – THE CONTRACTOR SHALL:

A. PRODUCTION BUDGET

The Contractor shall design a production budget not to exceed $70,000.

This production budget shall include all costs associated with the following:

a. All costs for purchasing, designing, fabricating, transporting, and installing all exhibit elements.

b. Related fabrication costs, including but not limited to, project management, shop drawings, samples, packing, shipping, warranty, user manuals, and project closeout.

c. Production of original exhibit audio description for new exhibits beacons.

d. Production or acquisition of all audiovisual and multimedia programs and equipment including exhibit AV, electronic media, software, assisted listening beacons equipment and audio tours.

e. Acquisition and installation of all lighting and power integral to exhibit structures.

f. Acquisition and installation of all equipment needed for building repairs or prep.

g. Production of original artwork, including illustrations and maps, along with the associated use rights in perpetuity, and in accordance with the Rights in Data – Special Works clause, FAR 52.227-17.

h. Production or acquisition of all custom elements including tactile object reproductions, sculpted, or cast figures, artifact mounts, display structures, topographic maps, signage, electronic elements, and mechanical and electromechanical devices.

B. PROJECT MANAGEMENT

1) The contractor shall assign a project manager to oversee this contract to ensure that scheduling, coordination, oversight, and communication are effectively accomplished for all work produced and installed under this contract.

a) The contractor shall produce a proposed, detailed project timeline and delivery schedule with key milestones and associated payment schedule.

b) The contractor shall submit a preliminary project schedule to the Contracting Officers Representative (COR) for review and approval seven working days prior to the post-award meeting. The contractor shall update the approved schedule and resubmit to the COR three working days prior to every project status meeting for the life of the project.

2) The Project Manager shall be the primary point of contact between the contractor and COR, and shall:

a) Business Operations. Communicate with the Contracting Officer and COR regarding major or broad issues affecting this contract, including but not limited to:

(1) Clarification of work processes that are acceptable or unacceptable to the government under this contract.

(2) Inform Contracting Officer and COR of misunderstandings, inconsistencies, or conflicting instructions encountered when working with the COR.

(3) Lack of materials to complete the project.

(4) Changes to the project that will extend the contract past the negotiated deadline.

(5) Changes to key personnel.

b) Authority. The Project Manager shall be the primary point of contact between the contractor and COR and shall perform the following work:

• The Project Manager shall have full authority to act for the contractor on all matters relating to this contract. The Project Manager shall maintain contact with the COR as necessary, and shall:

o Be available to take or respond to telephone calls or electronic mail messages during normal hours of operation 7 a.m. to 4 p.m. CST.

o Establish office procedures to ensure that messages are properly relayed when the Project Manager is not directly available.

o Respond to emergency messages from the COR on the same day they are received. All non-urgent messages from the COR shall be responded to in no less than two working days via email or phone.

c) Quality Control. Provide quality control to ensure that all elements of project work meet the requirements of the contract specifications as follows:

(1) Provide routine inspections of ongoing work.

(2) Ensure that all modifications are implemented.

(3) Ensure accuracy of content through research, and through reviews with subject matter experts, s e a s h o r e staff, and COR as required.

(4) Ensure that exhibit content and layout meet NPS visitor accessibility standards and Americans Disability Act standards.

(5) Inform the COR of any issues that could affect work quality or schedule.

(6) Ensure that all work not acceptable or compliant with the specifications is corrected prior to review by the COR.

(7) Oversee the quality of all work during installation.

(8) Provide weekly progress reports to the COR. Ensure that all deliverables of more than two pages have page numbers.

(10) Track work progress to ensure that the project is completed according to the schedule. Coordinate and confirm the dates for all submittals, virtual and in-person meetings, shipments, deliveries, and installations with the

COR.

d) Travel. Travel as required in this contract, and attend meetings with the Contracting Officer, COR, seashore staff, and other project stakeholders.

e) Government-furnished Materials. Receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the organization for use in the project. The Project Manager shall notify the COR immediately if government-furnished materials are unsatisfactory for their intended purpose, not received in time to meet critical milestones, or are damaged while in the contractor’s possession.

f) Coordinate and ensure that all work is in accordance with the specifications referenced by this contract.

g) Coordination. Coordinate with the COR to confirm existing conditions for the areas in which exhibits shall be installed and inspect completed exhibits, including the work of subcontractors, prior to final inspection by the COR and shipment to the site.

h) Inspection. Inspect completed exhibits, including the work of subcontractors, prior to final inspection by the COR and shipment to the site. Ensure that all elements of the project are complete and ready for the final inspection. The Project Manager shall notify the COR prior to the inspection if any elements shall not be ready for final inspection as scheduled.

i) Installation. Ensure that all exhibits are delivered and installed as scheduled.

If the COR reports problems during or after shipment, delivery, and/or installation, the Project Manager shall:

(1) Determine the nature of the reported problem, damage, or production error and provide a proposal for a resolution to the COR for review and approval within two business days.

(2) Ensure that approved corrections or repairs are made in a satisfactory manner within the time scheduled by the COR.

(j) Closeout. Compile, prepare, and forward an electronic closeout package to the COR.

C. PHASES OF WORK

The contractor shall perform all work as described below:

1. Pre-Design and Post Award

In Pre-Design, the contractor shall gain a clear understanding of the project’s history, the seashore’s resources, and the roles of other project team members and stakeholders. Work in this phase focuses on preparing a solid foundation for all work that follows, ensuring that the project is logically structured, and its goals are understood and realistically attainable within the budget, schedule, and other specified parameters.

a. Post-award conference call and site visit:

The Project Manager shall attend a post-award conference call with the contracting officer and the COR to review the contract. The conference call shall be no longer than one hour. During this conference call, the date of the post-award site visit shall be determined.

The contractor shall travel to Gulf Islands National Seashore headquarters in Gulf Breeze, Florida, to conduct the post-award site visit and exhibit planning workshop. The meeting shall be one eight-hour working day. The Project Manager and/or Designer shall attend.

During this meeting, the contractor shall:

● Review all government-furnished materials for the exhibit project.

● Identify and document media and object resources.

● Inspect and evaluate the architectural space into which the exhibit shall be installed.

● Participate in a meeting with seashore staff, two hours in duration, to introduce the project with associated team staff and/or project managers to discuss:

1. Contracting Officer and COR responsibilities

2. Specifications and other work requirements

3. Special contract requirements

4. Correspondence procedures

5. Subcontractors

6. Changes, delays, extensions, and contract modifications notification procedures.

b. Project Brief:

Following the post-award site visit, the contractor shall develop a project brief and submit it to the COR via email and as a PDF document. The project brief shall include the following:

● Overview of project and notes from the post-award conference

● Identification and analysis of all project goals in terms of their effect on the development and successful completion of the exhibits.

● Analysis of the budget (including review and/or development of a Class B Production Estimate), project schedule, and all other known parameters on the development and successful completion of the project.

● Life-cycle cost goals for ongoing operational expenses and cyclical maintenance costs for the exhibition.

D. SCHEMATIC DESIGN

1. Work in this phase shall include more detailed schematics for new exhibits and repairs based on the current designs the seashore has in hand.

i. Develop Schematic Documents The contractor shall provide all schematic documents to the COR for review and approval as three paper copies via mail and one electronic PDF file via email.

1. Written descriptions of the major elements of each new exhibit.

2. Written descriptions of the major elements of the in-kind repairs to existing exhibits.

3. List of proposed audio-visual equipment (television, speakers and assisted listening device beacons).

4. Sketches of the recommended floor plan and/or revisions for the visitor use areas within the visitor center, including building prep and expected building repairs.

5. Overall design approach including:

a. Preliminary sketches of the new design and installation methods for (AV equipment, bench and exhibit wall panels,).

b. Media style and appearance.

c. Universal design/accessibility approach for the floor plan and beacon locations.

6. Resource package and contents as needed

7. Class B Production Estimate and life-cycle cost estimates for a preferred alternative.

ii. Present Schematic D e s i g n P l a n in three sets of printed documents.

1. The presentation and meeting shall be conducted via Teams/Zoom which shall include audio, video, real-time, and screen-sharing capabilities; the contractor shall provide access to the meeting. The contractor shall facilitate and conduct a three-hour meeting and discussion of the Schematic plan.

2. At a minimum the Project Manager, Planner, and Designer shall participate.

b. Schematic Design:

i. Response to Schematic

The contractor shall prepare and submit a written response to review comments on Schematic Design. The contractor shall submit the response to the COR via email as an electronic Microsoft Word or Excel document. The contractor shall prepare and submit a response to COR review comments with the next steps proposed. Before beginning work the contractor shall submit to the COR for review and approval.

E. DESIGN DEVELOPMENT

1. Work in this phase is organized into one phase Design Development on the detailed plan approved in the Schematic Design phase. Its emphasis is on confirming all major details of the design and includes continued content planning.

a. Design Development The contractor shall prepare and submit a written response to COR for review comments on Schematic Design. The contractor shall submit the response as an electronic Microsoft Word or Excel document via email.

i. Response to Schematic Design

The contractor shall prepare and submit a written response to COR review comments on the Schematic Design applied to the Design Development. The contractor shall submit the response as an electronic Microsoft Word or Excel document via email.

ii. Develop Design Development document

The contractor shall provide all Design Development documents to the COR for review and approval as three paper copies via mail and one electronic PDF file via email.

The contractor shall provide:

1. Exhibit Design Drawings f o r i n - k i n d r e p l a c e m e n t s a n d n e w e x h i b i t s with sample graphic layouts/graphic approach/typography.

2. Proposed material, finish, and color selections for new exhibits and in-kind repairs.

3. Lighting plan to include new exhibit lighting and in-kind replacements as needed.

4. Written accessibility narrative for each new exhibits including how each alternative meets or exceeds accessibility requirements.

5. The contractor shall provide any updates to their recommendations for any alterations that are needed to the facility to accommodate the new exhibit designs (i.e., new walls, new ceiling tiles, flooring, and wall treatments/colors or electrical.)

6. List of audiovisual equipment with installation, maintenance and warranty plan.

7. List of accessible listening equipment beacons with installation, maintenance, and warranty plans.

8. Prepare and submit the Design Development Graphic Layout Package.

9. Prepare and submit an updated Class B Production Cost Estimate and life-cycle cost estimate.

iii. Present Design Development Report

1. The meeting shall be a video conference via zoom or teams.

2. At a minimum the Project Manager, Designer, and Planner shall attend to present the package and facilitate discussion and review; the AV Producer shall call into the meeting for discussions regarding any AV equipment and programs.

3. Prepare and submit a written response to COR review comments with the next steps proposed.

b. Design Development

i. Response to Design Development documents

The contractor shall prepare and submit a written response to COR review comments on Design Development. The contractor shall submit the response as an electronic Microsoft Word or Excel document via email.

ii. Develop Design Development report In addition, the contractor shall provide the Design Development report to the COR for review and approval as three paper copies via mail and one electronic PDF file via email.

The Design Development report shall include:

1. Present Design Development

a. Comprehensive Exhibit Plan

b. Fabrication schedule

c. Finalize Reference Packages for custom elements to include tactile and 3D elements

d. Identify equipment requirements for all audiovisual, accessible listening, and interactive multimedia elements

e. Reference packages for all n e w o r m o d e r a t e l y c h a n g e d i n - k i n d custom elements requiring specialized creative or technical development. This includes, but is not limited to, maps, models, original artwork, a n d photography.

f. Schedule with the COR for reviews of work-in-progress and review of castings before fabrication

In addition, the contractor shall provide a copy of the text as a Word document, transmitted to the COR by email. This text shall be identical to the text shown in the graphic layouts and shall also include footnotes.

2. Audiovisual and Interactive Multimedia Report, including:

● Treatments for audiovisual programs and designs for interactive programs

● Equipment requirements for all audiovisual and interactive multimedia elements. The equipment shall be able to play other videos and show laptop computer presentations.

● Accessibility equipment, including triggering technology for the audio description tour, shall be identified. The locations for each audio description tour stop shall be identified.

The Audio Description script writer shall review all Design Development II documents and provide input on the location and

iii. Present Final Design Development Submittals

1. The presentation shall be virtual with samples mailed in advance for the meeting.

2. The Project Manager, Designer, and Developer shall attend to present the package and facilitate discussion and review;

the AV Producer shall call into the meeting for discussions regarding any AV programs.

iv. Response to Design Development

1. The contractor shall prepare and submit a written response to COR review comments on Design Development. The contractor shall submit the response as an electronic Microsoft Word or Excel document via email. Before beginning production, the contractor shall submit to the COR for review and approval.

F. PRODUCTION

Work in the Production phase includes removal and disposal of all old exhibits, preparing for installation of exhibits (electric, walls, floors, and ceilings), fabrication of new exhibits, in-kind repairs to exhibits, acquisition of all equipment including Audiovisual and other purchased items, completion of all content specialties, and integration of all elements of the exhibits in preparation for installation. The contractor shall fully shop-fabricate all exhibit elements possible prior to installation. On-site fabrication is allowed with prior approval; only the very last stage of the assembly shall take place on-site.

a. Structures

Provide fabrication of all exhibit elements including cabinetry, panels, platforms, artifact cases, cabinets or kiosks containing computer equipment, vitrines, or other elements that constitute the basic structural elements of the exhibits.

b. Inspections

1. Preliminary Shop Inspection.

Provide set-up of in-progress exhibits at 50% completion for inspection and demonstration virtually at the fabricator’s facility prior to final fabrication. The shop inspection shall include an in-progress review and demonstration of graphics, AV elements, interactives, and all content specialties. The Project Manager, COR, and seashore staff shall attend.

2. Final Shop Inspection

Provide set-up of exhibits at 95% completion for inspection and demonstration virtually at the fabricator’s facility prior to crating and shipping exhibits to GUIS. The shop inspection shall include a review and demonstration of all completed graphics, all AV elements, all interactives, custom elements and all content specialties. Any flaws in operation or workmanship noted by the COR at final inspection shall be corrected before the contractor ships exhibit. The Project Manager, COR, and seashore staff shall attend.

c. Electrical and Audiovisual Components

Purchase, fabricate, assemble, install into buildings, and exhibit structures, and thoroughly test all electrical, electronic, and mechanical devices; this includes lighting.

Install audiovisual equipment into exhibit structures, including electrical components to provide and ensure fully operational audiovisual systems for each exhibit use.

G. SHIPPING AND RECEIVING

i. Following approval of all exhibits at final inspection the contractor shall pack, crate, and ship all exhibit elements to GUIS in such a way that they arrive at the site undamaged. Packages should be clearly labeled.

ii. The contractor shall provide photos of the equipment before shipping and send to COR with the tracking number. Photographs shall be provided digitally.

iii. The contractor shall deliver all materials to the address Gulf Islands National Seashore 3500 Park Rd, Ocean Springs, MS 39564. The contractor must coordinate the delivery date/time with the COR at least 1 week in advance of delivery. Delivery must be made between the hours of 9 am and 3 pm CST, Monday to Friday only.

Delivery cannot be made on weekends or federal holidays. The contractor is responsible for offloading crates – the government will not supply a forklift or lift operator.

H. INSTALLATION

Work in the Installation Phase includes shipping, set-up, and installation of all exhibit elements so that they are complete, fully operational, and ready for use.

The contractor shall install all contents within 30 days of delivery.

The contractor shall provide the following:

iv. Provide o n s i t e installation of all elements designed, fabricated, and acquired under this contract.

v. On the final day of installation, the contractor shall provide an operational training session and a walkthrough of the fully installed exhibit to the COR and seashore staff and shall develop a list of items that shall be corrected by the contractor. To the extent possible, list items shall be corrected during the scheduled installation.

vi. Additionally, the contractor shall provide warranty information, a maintenance kit, and two copies of the exhibit maintenance manual completion of the exhibit installation.

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I. CLOSEOUT

Work in the Closeout Phase includes preparation and organization of all exhibit production material for submittal to the COR and closeout of the project.

i. Provide warranty service for defects in materials and workmanship for a minimum of one year following the final acceptance of the project.

ii. The exhibit photography shall be of presentation quality, showing both the aesthetic appeal and detailed content of the exhibit.

Contractors shall bring to the installation all equipment necessary to fully document the completed exhibit and provide images of a quality suitable for publication.

iii. The contractor shall provide an interpretive media data inventory, photographs, and in-kind replacement value for every installed exhibit component. The data inventory spreadsheet shall be government-furnished to the contractor at the post-award conference.

J. DELIVERABLES

All deliverables shall be shipped F.O.B. Destination, within Consignee’s premises, with all shipping and transportation costs prepaid to the COR.

The following deliverables are required for the completion of this project:

• Project Brief

• Schematic Design documents

• Design Development documents

• Content Specialties/Pre-Production documents, samples, materials, and

• Production Documents samples, and materials

• Shop inspection reports and progress reports

• Audio descriptions and instructions.

• Warranty documentation for exhibits.

• Maintenance kit, and two copies of the exhibit maintenance manual

• Report of building updates and repairs.

• Cost estimates for each element’s fabrication and installation.

• Closeout package

Deliverables Shall Be Sent to The Following:

Stephenie Sztendera National Park Service 1801 Gulf Breeze Pkwy Gulf Breeze Fl, 32563

K. PERIOD OF PERFORMANCE

The NPS anticipates a period of performance period starting November 1, 2025, and ending November 1, 2026.

Delivery to Gulf Islands National Seashore shall be completed on or before December 1, 2026.

All remaining work, including punch list items and review or approval, shall be completed on or before January 31, 2027.

L. TIME FOR COMPLETION, REVIEW, AND APPROVAL

The COR will notify the contractor, in writing, of approval or rejection of the work within 21 days. Any additions or corrections shall be completed within 21 calendar days. In the event the government delays comment beyond the period specified, the contractor shall be entitled to a day-to-day extension in the completion date.

M. LOSS OR DAMAGE

The contractor shall be liable for any loss or damage to any government property caused by negligence, theft, or willful misconduct of the contractor, his agents, servants, and employees, and shall indemnify and save the government harmless against all actions, proceedings, claims, demands, costs, damages, and expenses, including attorney’s fees, because of any suit or action brought for any actual or alleged injury to or resulting from the performance of this contract.

The work will be completed between 8 am and 4 pm in the visitor center with the exhibit area closed. Any after-hours work will be approved and scheduled with the COR.

N. WARRANTY

The contractor shall guarantee the workmanship against defects in work and material that might appear under moderate visitor use and variable weather and climate conditions for a minimum of one year. The warranty period shall commence with the final acceptance of work. This shall include all labor and parts at no additional cost to the government.

If during this warranty period, defective workmanship, materials, or equipment are identified by the government, the contractor will be notified, in writing, as to liability and responsibility for corrective action at no cost to the government.

Action may include but is not limited to:

A. Placing all work into satisfactory condition.

B. Making good all damages to equipment, the site, the building, or contents thereof, that have resulted from such unsatisfactory work; and

C. Making good any work, materials, or equipment that are disturbed in fulfilling the guarantee including any work, materials, or equipment that may have been guaranteed under another contract.

If the government returns any work to the contractor for correction or replacement under this contract, the contractor shall be liable for transportation charges up to an amount equal to the cost of transportation by the usual commercial method of shipment from the place of delivery specified in the contract (irrespective of the F.O.B. point or the point of acceptance) to the contractor’s plant and return to the place of delivery specified in the contract. The contractor shall also bear the responsibility for the work while in transit.

The contractor shall be liable for reasonable costs, including travel of personnel, and disassembly and reassembly of larger items when it is necessary to remove the work to be inspected and returned for correction or replacement.

Park Contacts:

Name

Stephenie Wade

Position/SME

Contracting Officer Representative

Contact Information

850-232-4630

Stephenie Wade Project Manager 850-934-2612

Building Manager John Bernstiel 228-348-1549

Jolene Williams Compliance 504-382-4937

O. QUALIFICATIONS AND EVALUATION CRITERIA

The Government will award a contract resulting from this solicitation to the responsible offeror will be most advantageous to the Government, technical evaluation, price, and other factors considered. Technical merit and Past Performance, when combined, are more important than price. The award will be offered to the contractor offering the best value to the government. The contractor must have the capacity to accomplish the work in the required time.

A. Portfolio/Technical merit. Submit a minimum of two portfolio samples showing design and exhibit/media fabrication products in a museum environment.

B. Experience/Past Performance of Key Personnel. The key personnel in this project are Project Manager; Exhibit Rehabilitator;

Exhibit Fabricator; and Graphic Artist/Illustrator; Five years of experience in the design and fabrication of interpretive museum exhibits. Proven expertise and qualifications are necessary to perform services described in the SOW and provide high-quality, engaging, and attractive exhibits. The government may, at its discretion, base past performance on past knowledge and previous experience with the contractor, customer survey, or other reasonable sources.

C. Knowledge of or staff with qualifications to ensure media and exhibits meet ADA requirements.

D. Price. For a price to be reasonable, it must represent a price to the Government that a prudent person would pay in the conduct of competitive business. Price can also be determined reasonable by comparison with competitive offerors.

P. CONTRACT TYPE

The NPS anticipates awarding a firm-fixed-price contract.

Q. TRAVEL

Travel expected for installation of the exhibits by the contractor or a sub-contractor.

Travel shall be included in quote.

R. INSTRUCTIONS FOR THE PREPARATION OF QUOTES

The quote shall be submitted electronically as stated below.

THE QUOTES SHALL BE IN THE FOLLOWING FORMAT:

• VOLUME I – TECHNICAL CAPABILITY

• VOLUME II – PAST PERFORMANCE

• VOLUME III – COST/PRICE

All volumes shall be submitted via email to

ALL VOLUMES SHALL BE SEPARATE AND COMPLETE SO THAT EVALUATION OF

ONE MAY BE ACCOMPLISHED INDEPENDENTLY OF, AND CONCURRENT WITH,

EVALUATION OF THE OTHER. PRICING DETAILS SHALL NOT APPEAR IN ANY

VOLUME EXCEPT VOLUME IV, COST/PRICE. ANY PRICE INFORMATION FOUND

OUTSIDE OF THE COST/PRICE VOLUME WILL BE REDACTED PRIOR TO

EVALUATION. ALL PAGES EXCEEDED POSTED PAGE LIMITS WILL BE REDACTED

PRIOR TO EVALUATION.

Documents shall be formatted with one (1) inch margins and text no smaller than ten (10) point.

A. VOLUME I - TECHNICAL CAPABILITY – Limited to forty (40) Pages

The technical capability shall contain a cover page with RFQ title, number, and name; and four sections corresponding to the sub-criteria below.

Volume I shall consist of the following:

• Factor A: Samples of Work – limited to twenty-five (15) pages

• Factor B: Facilities and Equipment – limited to ten (5) pages

• Factor C: Warranty – limited to five (5) pages

• Summary of Deviations/Exceptions (if any) – Not subject to page limitations

THE FOLLOWING SPECIFIC INFORMATION SHALL BE CONTAINED IN THE

TECHNICAL CAPABILITY:

1. SAMPLES OF WORK

The offeror shall provide a minimum of three (3), but no more than five (5), projects produced within the last five (5) years for which the offeror was the prime contractor. To the greatest extent possible, all samples shall relate to the Past Performance references and to proposed personnel submitted under this contract. Samples of work shall clearly demonstrate the ability of the proposed personnel to ssztendera Highlight ssztendera Highlight ssztendera Highlight fabricate exhibits that is similar in process and materials to the attached requirement.

If no samples exist for work completed by key personnel under the current employer, provide samples of work produced under previous employers within the last five (5) years. Samples that represent the work of the organization but are not identified specifically as produced by proposed personnel and subcontractors will not be evaluated.

Samples of work shall meet the following requirements:

a. Submittal Format: Submit all information via email to the point of contact listed above.

b. Project Details: For each sample project, provide information on the project in a PDF or Word file document and place it in the corresponding folder for that project. The information shall include the following:

• Name of the project

• Approximate number of exhibits fabricated for the project and their respective materials and imaging processes

• Name of the Client, contact, and telephone number

• Date of completion

• Contract Amount

• Names and titles of key personnel who worked on the project

• Names, titles, and trade of subcontractors who worked on the project.

• A statement of how the sample project demonstrates the ability of the proposed personnel to perform work under this contract

• Full-color, high-resolution images of the completed work. Provide multiple viewpoints and detail views.

• Fabrication drawings produced for the project. The drawing set shall be submitted as a PDF file and clearly identified in the file name.

2. FACILITIES AND EQUIPMENT

The offeror shall fully describe the facilities and equipment that will be used to complete the tasks and functions listed below.

In the event the offeror lacks specialized facilities or equipment for the production of key elements of work, the offeror shall identify this as a subcontracted task or function and identify a minimum of one and no more than three potential subcontractors that may perform the task.

Tasks and functions:

a. Fabrication of exhibit panels

b. Fabrication of 3D or tactile models

For each task or function, provide the following:

a. Description of all physical areas in which work is to be performed and what major tools and equipment will be used to complete the task.

b. Phot o documentation of the facility work area(s); and,

3. MANAGEMENT CAPABILITY

Management Plan is limited to five (5) pages. Resumes for proposed personnel limited to two (2) pages each, but with no overall page limitation.

It shall consist of the following sub-factors:

• Factor A: Management Plan

• Factor B: Proposed Personnel

(1) MANAGEMENT PLAN

The offeror shall provide a management plan which states how the offeror’s proposed Project Manager manages project workflow, schedules, personnel, and maintains quality control.

(2) PROPOSED PERSONNEL

The offeror shall identify the personnel proposed for each of the roles identified below as a list at the beginning of this section. Identify each person by name, their role in this project, and as a member of your staff or as a subcontractor.

The offeror shall submit a resume for each person proposed for each of the roles identified below. Resumes must clearly demonstrate the ability to perform the work for which the person is proposed.

The Government considers the strength of the entire team essential for this project.

More than one individual may be identified for a position and one person may be identified for more than one position.

Submit resumes for the following positions:

a. Project Manager: serves as the primary point of contact between the contractor and the COR; ensures that scheduling, coordination, oversight, and communication is effectively accomplished for all work produced under a task order.

b. Graphic Designer: prepares digital files for design schematics, exhibits design and graphics, 3D tactile models, manipulates files when changes are needed, creates digital layouts.

c. Audiovisual Expert: prepares audiovisual and/or accessibility equipment, installation, and operations plan.

d. Writer: prepares exhibit text and/or script for audio descriptions.

Each resume shall demonstrate that the proposed personnel have a minimum of three years of full-time work directly related to its associated key personnel position.

Each resume shall include the following:

i. Name of person, job title, and statement of primary duties.

ii. Person's proposed role(s) and responsibilities under this contract.

iii. Employment history:

• Present and previous employers with beginning and ending dates of employment, job title, and a description of the specific duties for each position held.

iv. Related work experience for each employer, identifying:

• Specific projects by name.

• Type of project and dates; and

• Position, title, and specific duties and responsibilities for each project listed.

vi. Education and training background, including names of educational institutions attended, dates, and degrees or certificates obtained.

Exclude information that is not relevant to the person’s designated role in their project.

3. WARRANTY

The offeror shall provide warranty terms and conditions, including a minimum of two (3) year warranty, for the completed new exhibits, audiovisual equipment, and all components.

4. SUMMARY OF DEVIATIONS/EXCEPTIONS IN THE TECHNICAL

CAPABILITY

In this section, the offeror shall fully explain any deviations, exceptions, or conditional assumptions taken with respect to this RFQ.

B. VOLUME II - PAST PERFORMANCE – Limited to five (5) pages

In order to assist in evaluation, the government desires that offerors respond in accordance with the following guidelines. The Past Performance volume shall contain a cover page with RFQ title, number, and name of your organization. The government shall obtain the past performance information from the references provided.

Provide three (3) references of contracts that are similar in size, complexity, and nature to this project. Submit the following information for the offeror and any proposed subcontractor(s).

(1) The past performance information submitted for evaluation under this solicitation shall correspond to the Samples of Work. Samples shall represent work which is either on-going or has been completed during the past five years. It shall also represent the involvement of the proposed Project Manager and key personnel.

When subcontractors shall perform critical aspects of the work, past performance of subcontractors must also be submitted. Three references of contracts for each subcontractor are required.

References shall involve the Key Personnel proposed for this project.

Offerors that are newly formed individual entities, without prior Federal, State, or Local Government contracts, shall list work contracts, subcontracts, or other related work experience with previous employers.

(2) The offeror shall provide information on problems encountered on the contracts and subcontracts identified in Item 1, above, and corrective actions taken to resolve those problems. Offerors shall not provide general information on their performance on the identified contracts.

General performance information shall be obtained from the references.

C. VOLUME III - COST/PRICE

The Cost/Price shall be prepared as a separate package. In order to assist in evaluation, the government requires that offerors respond in accordance with the following guidelines.

The Cost/Price volume shall contain a cover page with RFQ title, number, and name of your organization. Note that offerors are responsible for verifying all sign dimensions and instructions.

THE COST/PRICE SHALL BE SUBMITTED ELECTRONICALLY AS

STATED ABOVE.

1. REQUIRED FORMS AND CERTIFICATIONS

Signed SF 18 and any SF 30’s if applicable.

2. SUBCONTRACTS

In those cases where an offeror does not have full in-house capability and anticipates significant use of subcontractors to provide the needed support, the offeror shall provide the same detail concerning the subcontractor who shall perform critical aspects of the work.

3. TRAVEL, MATERIALS, AND OTHER COSTS

Travel must be included in the quote.

4. ACCEPTANCE PERIOD

Because of the time required by the government to evaluate adequately, offerors are requested to specify an acceptance period of not less than NINETY (60) DAYS.

S. EVALUATION FACTORS AND CRITERIA

The award will be made to the offeror who submits the best overall quote that is determined to be the most beneficial to the government, with appropriate consideration given to the evaluation factors that are listed in descending order of importance (all sub-factors are also in descending order of importance):

• VOLUME I – TECHNICAL CAPABILITY

• VOLUME II – PAST PERFORMANCE

• VOLUMNE III –COST/PRICE

The non-price factors when combined are significantly more important than price. Offerors are cautioned that the award may not necessarily be made to the lowest cost offer. Best value is defined as the expected outcome of an acquisition that, in the government's estimation, provides the greatest overall benefit in response to the requirement in accordance with FAR 2.101.

The Government reserves the right to make a selection based upon initial offer without discussions; therefore, the offeror should submit their best terms in their initial offer. The Government also reserves the right to enter into discussions and request revised offers if needed and may also determine to make no award.

The government will evaluate based on the following factors:

A. Volume I - Technical Capability – Limited to forty (10) pages

Evaluation will be based on the 3 to 5 samples of work which demonstrate the ability of the offeror to manage, produce, and install exhibits, and to respond to both the technical and creative needs exhibit fabrication projects. Specifically, evaluation will be based on the following criteria:

1. Samples of work should demonstrate the ability to detail and fabricate exhibits similar to those in this requirement.

Samples of work showing the offeror’s ability to fabricate, or sub-contract fabrication of the exact work required in this contract may be given a higher rating.

2. Samples of work that demonstrate the ability of the offeror to select and manage subcontracted personnel that demonstrably match the technical needs of the individual project may receive a higher rating.

3. Samples of work should demonstrate the ability of the offeror to fabricate, package, and ship projects containing large volumes of unique exhibit materials, similar to this requirement.

4. Evaluation will be based on the management plan and the resumes of key personnel which together shall demonstrate the ability of personnel to produce and install exhibits. Specifically, the evaluation will be based on the following criteria:

5. A management plan which demonstrates the offeror’s ability to manage project workflow, schedules, and personnel, and to maintain quality control throughout the life of the project.

6. The management plan should demonstrate that the offeror has a clear understanding of this contract’s requirements. Management plans that reference exhibit types, deliverables, and any special considerations that are specific to this requirement may receive a higher rating.

7. Resumes that demonstrate that the education, knowledge, and work experience of all personnel, including subcontractors proposed for use under this contract, and as described in Section L.9, match their proposed roles under this contract.

B. Volume II - Past Performance – Limited to five (5) pages.

Evaluation will be based on past performance to include quality of products and services, cost control, customer satisfaction, timeliness of performance, and business relations. The source selection authority shall determine the relevance of similar past performance information.

1. An evaluation of the offeror’s past performance information will be conducted after the technical evaluation. The offeror must have demonstrated successful operations and maintenance of similar contracts, including scale and complexity. Preference will be given to offeror’s that demonstrate past performance of similar projects related to the management of parks and protected areas.

2. The evaluation will be based on information obtained from the write-ups, other relevant past performance information obtained from other sources known to the Government, and any other information supplied by the offeror, including problems encountered on the identified contracts and corrective action taken.

3. The Government will assess the relative risks associated with each offeror. Performance risks are those associated with an offeror’s likelihood of success in performing the acquisition requirements as indicated by that…