Scope of Requirement (SOR).docx

Scope of Requirement (SOR) MTCC O&M Services

1. Introduction: Kuwait Naval Force (KNF) requires completion of critical and specialized operations and maintenance (O&M) services for the Maritime Traffic Coordination Center (MTCC) to ensure Full Mission Capability (FMC) in the harsh offshore marine environment.

2. Purpose: Providing these services will help to maintain functional reliability, extend the useful life of the platform(s), and allow KNF crews to focus on primary operational responsibilities.

3. Requirement: Provide a multi-year Indefinite Delivery Indefinite Quantity (IDIQ) contract vehicle for O&M services with a 12-month base period and four 12-month option periods. O&M services to be provided include the following:

a. Provide critical and specialized O&M services to improve operational reliability and maintain equipment warranties.

b. Enhance or adjust maintenance procedures as required according to the conditions of the platform.

c. Maintain required equipment service agreements and software licenses.

d. Perform and/or facilitate inspections and repairs as required to obtain and/or maintain classification society certificates.

e. Provide supervision, labor, and materials required to perform O&M tasks, including spare parts, consumables, and specialized equipment.

f. Ensure work is completed in compliance with applicable laws, International Maritime Organization (IMO) codes, and classification society rules.

g. Schedule and complete structure maintenance and repairs, including inspections, surface preparation, and coatings.

h. Schedule and coordinate specialized equipment maintenance by manufacturer-approved vendors for the following systems: generators, pumps, firefighting equipment, sprinkler system, fire detection system, sewage treatment plant, reverse osmosis system, crane, navigation aids, air dryer, fuel purifier, air compressors, HVAC equipment, lifeboats, rescue boat, refrigeration plant, foam system, general alarm system, radar system, coastal surveillance/vessel monitoring systems, telecommunications systems, etc.

i. Coordinate and assist KNF with sampling and testing of bunkers as required.

j. Provide full-time maintenance service personnel on board MTCC and onshore backup personnel for emergency consultation and assistance.

k. Perform preventive and predictive maintenance based on requirements from manufacturers’ O&M literature as well as industry best practices.

l. Perform corrective maintenance in accordance with manufacturers’ trouble-shooting procedures.

m. Identify malfunctioning or damaged equipment and perform repairs upon confirmation of direction and funding approval.

n. Waste disposal (solid waste, sewage, oily waste, etc).

o. Contractor must engage specialized personnel with significant experience with similar equipment in a maritime environment.

The following services are not to be included and will be performed by KNF crews:

p. Non-maintenance tasks and routine operations for the MTCC

q. Bunkering activities (fuel, water, etc.)

r. Routine housekeeping

4. In service technical and logistic support: KNF will allow contractor the use of vessel berthing and material handling facilities at MTCC. KNF will allow the contractor reasonable use of personnel berthing spaces, galley spaces, etc. However, the contractor must utilize MTCC facilities in a reasonable manner, using appropriate methods to avoid damage or overuse based on manufacturer recommendations and industry best practices.

5. Acceptance: Contractor performance will be evaluated based on KNF crew feedback regarding reliability, knowledge and skill of assigned personnel, prompt response and completion of emergency tasks, and overall level of reliable performance of MTCC systems during the maintenance period. Option year period(s) will be exercised only if the contractor’s performance is considered satisfactory or better.

6. Training: The contractor is to provide on-the-job training regarding development, management, and implementation of maintenance tasks for KNF crews to improve their understanding of systems and how they operate most effectively. Additionally, onboard contractor personnel are to provide on-call support to KNF crews on operational use of systems as required.

7. Warranties: The contractor is to perform maintenance tasks in a way that identifies and maintains manufacturers’ warranties. The contractor is to provide at least a one-year supply of materials and workmanship warranty for any new equipment or installation performed.

8. Shipping: The contractor is to provide land-based and sea-based transportation for personnel and material deliveries as required, although KNF may be requested to assist with maritime transportation of select material or equipment if appropriate to reduce contractor burden (such as maritime transportation for excessively large equipment via bunkering vessel). The contractor will be responsible for any required port clearances or customs requirements for O&M materials shipped to Kuwait.