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Solicitation for Cellphone Services for American Embassy, Dhaka
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SBG30017R0003
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U. S. Embassy, Dhaka, Bangladesh January 30, 2017

Dear Prospective Offer producer, Subject: Solicitation Number SBG30017R0003

Enclosed is a Request for Proposal (RFP) for cellular telephone services for the U. S. Mission, Dhaka, Bangladesh. If you would like to submit a proposal, follow the instructions in Section-3 of the solicitation, complete the required portions of the attached document, and submit it to the following address:

Contracting Office U. S. Embassy, Annex (GSO Center) Baridhara, Dhaka - 1212

Please submit your proposal in a sealed envelope marked "Proposal Enclosed" to the above address. The deadline for receipt of quotations is 16:30 local time, on March 1, 2017. No proposal will be accepted after this time.

In order for a proposal to be considered, you must also complete and submit the following:

SF-1449 (block 17, 24 and 30). Block 24 should list the total value of the quote for the base year and the option years.

Section 1, The Schedule Section 5, Representations and Certifications Additional Information as required in Section 3.

A pre-proposal conference has been scheduled on February 9, 2017 at 10:30 AM at the American Center, U.S. Embassy Baridhara, Dhaka and you are requested to send us photocopies of passport or driving license or any photo identification for the persons attending by no later than 1600 hrs, February 6, 2017. Please note that only two persons will be allowed from a particular company to attend the pre-proposal conference.

Direct any questions regarding this solicitation to Jennifer S. Garcia, Contracting Officer at garciajs2@state.gov.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable quotation at the lowest price. We intend to award a contract based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Sincerely,

Jennifer S. Garcia
Contracting Officer

Enclosure:

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR5918477

PAGE

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

SBG30017R0003

6. SOLICITATION ISSUE DATE

1/30/2017

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Jennifer S. Garcia

b. TELEPHONE NUMBER(No collect calls) 880-2-55662000

8. OFFER DUE DATE/ LOCAL TIME

1 March 2017 at 16:30 hours

9. ISSUED BY CODE

10. THIS ACQUISITION IS
|X| UNRESTRICTED OR
|_| SET ASIDE:____ % FOR:
|_| SMALL BUSINESS
|_| WOMEN-OWNED SMALL BUSINESS

Contracting Officer (GSO) US Embassy, Diplomatic Enclave, Madani Avenue, Baridhara

|_| HUBZONE SMALL

BUSINESS

|_| (WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

Madani Avenue, Baridhara, Dhaka-1212, Bangladesh.

|_| SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

|_| EDWOSB

|_| 8 (A)
SIZE STANDARD: NAICS 517210

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

|_| SEE SCHEDULE

12. DISCOUNT TERMS
|_| 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

|_| RFQ |_| IFB |X| RFP

15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE

Contracting Office US Embassy, Annex (GSO) Baridhara, Dhaka-1212.

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

FMC Billing Office, American Embassy Madani Avenue, Baridhara, Dhaka-1212, Bangladesh.

or E-mail:

DhakaUSEmbInvoices@state.gov

CODE

|_|17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED|_| SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Section Schedule I - Pricing

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

|X| 27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
|X| ARE |_| ARE NOT ATTACHED
|_| 27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
|_| ARE |_| ARE NOT ATTACHED
|X| 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __5_ COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.
|_| 29. AWARD OF CONTRACT: REF. _________________ OFFER DATED ____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTIONSTANDARD FORM 1449 (REV. 02/2012)
PREVIOUS EDITION IS NOT USABLEComputer GeneratedPrescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

|_| RECEIVED |_| INSPECTED |_| ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE
32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER
34. VOUCHER NUMBER
35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT
37. CHECK NUMBER
|_|
PARTIAL
|_|
FINAL

|_| COMPLETE |_| PARTIAL |_| FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO.
40. PAID BY
41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD)
42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

TABLE OF CONTENTS

Section 1 - The Schedule

· SF 1449 cover sheet

· Continuation To SF-1449, RFP Number SBG30017R0003, Prices, Block 23

· Continuation To SF-1449, RFP Number SBG30017R0003, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

· Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

· Contract Clauses

· Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

· Solicitation Provisions

· Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

· Evaluation Factors

· Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

· Representations and Certifications

· Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFP NUMBER – SBG30017R0003

PRICES, BLOCK 23

SECTION 1 - THE SCHEDULE

I. SCOPE OF CONTRACT

The Contractor shall provide mobile telephone services to Embassy of the United States of America in Dhaka, Bangladesh. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.

II. PERIOD OF PERFORMANCE

The contract will be for a one-year period from the date of the contract award, with four (4) one year options to renew.

III. PRICING

Contractor should provide pricing using the below Contract Model:

“Cell Phone Contract - Per Minute Pricing”.

BASE YEAR – Estimated Quantities (The Base Year of the contracts starts on the date of contract award and continues for a period of 12 months)

Description Estimated Required Qty.

Unit

Unit Price in BDT Total Yearly Price in BDT

Remarks

1. Calls within Bangladesh:

1A. Calls within Embassy User Group

1,000,000
minute
1B. Calls to own Network
1,500,000
minute

1C. Calls to other networks and to Land lines

2,500,000
minute

2. International Calls

2A. USA
50,000
minute

2B. Other Locations viz., Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

25,000
minute

3. International Roaming

3A. Incoming Calls
3,000
minute

3B. Outgoing Calls to Local numbers

3,000
minute
3C. Outgoing Calls to Bangladesh
3,000
minute

3D. Outgoing Calls to Other Countries viz., Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

1,500
minute
3E. Data Services
25,000
MB
3F. SMS Outgoing
1,500
SMS
4. Data Package 3G - 1 Mbps package
650 devices x 12 months = 7800 packages
Package
5. SMS Messaging
432,000
SMS
6. Post-Paid SIM
50
each
7. Pre-Paid SIM
50
each

8. Base Year Grand Total:

BDT:

TOTAL ESTIMATED AMOUNT FOR BASE YEAR: BDT …………

During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance.

VAT: Value Added Tax (VAT) is not applicable in this contract and shall not be included in the CLIN rates or Invoices because The US Embassy-Dhaka has a tax exemption certificate from the host government.

Additional Tax/Duty can be priced as a separate line item in the contract and on Invoices.

FIRST OPTION YEAR – Estimated Quantities (The Option Year-1 of the contract starts on the date of the end of Base Year and continues for a period of 12 months)

Estimated Yearly Required Qty.

Unit

Unit Price in BDT Total Yearly Price

1. Calls within Bangladesh:

1A. Calls within Embassy User

1,200,000
minute
1B. Calls to own Network
1,800,000
minute

1C. Calls to other networks and to

2,800,000
minute

2. International Calls

2A. USA
55,000
minute

2B. Other Locations viz., USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

28,000
minute

3. International Roaming

3A. Incoming Calls
3,200
minute

3B. Outgoing Calls to Local

3,200
minute
3C. Outgoing Calls to Bangladesh
3,200
minute

3D. Outgoing Calls to Other countries viz., Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

1,600
minute
3E. Data Services
26,000
MB
3F. SMS Outgoing
1,600
SMS
4. Data Package 3G - 1 Mbps package
675 devices x 12 months = 7800 packages
Package
5. SMS Messaging
450,000
SMS
6. Post-Paid SIM
50
each
7. Pre-Paid SIM
50
each

8. Base Year Grand Total:

BDT:

TOTAL ESTIMATED AMOUNT FOR FIRST OPTION YEAR: BDT …………

During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance.

VAT: Value Added Tax (VAT) is not applicable in this contract and shall not be included in the CLIN rates or Invoices because The US Embassy-Dhaka has a tax exemption certificate from the host government.

SECOND OPTION YEAR – Estimated Quantities (The Option Year-2 of the contract starts on the date of the end of Option Year-1 and continues for a period of 12 months)

Estimated Yearly Required Qty.

Unit

Unit Price in BDT Total Yearly Price

1. Calls within Bangladesh:

1A. Calls within Embassy User

1,300,000
minute
1B. Calls to own Network
1,900,000
minute

1C. Calls to other networks and to

2,900,000
minute

2. International Calls

2A. USA
56,000
minute

2B. Other Locations viz., USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

29,000
minute

3. International Roaming

3A. Incoming Calls
3,300
minute

3B. Outgoing Calls to Local

3,300
minute
3C. Outgoing Calls to Bangladesh
3,300
minute

3D. Outgoing Calls to Other

Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

1,700
minute
3E. Data Services
27,000
MB
3F. SMS Outgoing
1,800
SMS
4. Data Package 3G - 1 Mbps package
700 devices x 12 months = 8400 packages
Package
5. SMS Messaging
500,000
SMS
6. Post-Paid SIM
50
each
7. Pre-Paid SIM
50
each

8. Base Year Grand Total:

BDT:

TOTAL ESTIMATED AMOUNT FOR SECOND OPTION YEAR: BDT …………

During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance.

VAT: Value Added Tax (VAT) is not applicable in this contract and shall not be included in the CLIN rates or Invoices because The US Embassy-Dhaka has a tax exemption certificate from the host government.

THIRD OPTION YEAR – Estimated Quantities (The Option Year-3 of the contract starts on the date of the end of Option Year-2 and continues for a period of 12 months)

Estimated Yearly Required Qty.

Unit

Unit Price in BDT Total Yearly Price

1. Calls within Bangladesh:

1A. Calls within Embassy User

1,400,000
minute
1B. Calls to own Network
2,000,000
minute

1C. Calls to other networks and to

3,000,000
minute

2. International Calls

2A. USA
58,000
minute

2B. Other Locations viz., USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

30,000
minute

3. International Roaming

3A. Incoming Calls
3,500
minute

3B. Outgoing Calls to Local

3,500
minute
3C. Outgoing Calls to Bangladesh
3,500
minute

3D. Outgoing Calls to Other

Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

1,800
minute
3E. Data Services
30,000
MB
3F. SMS Outgoing
1,900
SMS
4. Data Package 3G - 1 Mbps package
725 devices x 12 months = 8700 packages
Package

725 x 12 months

5. SMS Messaging
500,000
SMS
6. Post-Paid SIM
50
each
7. Pre-Paid SIM
50
each

8. Base Year Grand Total:

BDT:

During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance.

VAT: Value Added Tax (VAT) is not applicable in this contract and shall not be included in the CLIN rates or Invoices because The US Embassy-Dhaka has a tax exemption certificate from the host government.

FOURTH OPTION YEAR – Estimated Quantities (The Option Year-4 of the contract starts on the date of the end of Option Year-3 and continues for a period of 12 months)

Estimated Yearly Required Qty.

Unit

Unit Price in BDT Total Yearly Price

1. Calls within Bangladesh:

1A. Calls within Embassy User

1,500,000
minute
1B. Calls to own Network
2,200,000
minute

1C. Calls to other networks and to

3,200,000
minute

2. International Calls

2A. USA
60,000
minute

2B. Other Locations viz., USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

32,000
minute

3. International Roaming

3A. Incoming Calls
3,600
minute

3B. Outgoing Calls to Local Numbers

3,600
minute
3C. Outgoing Calls to Bangladesh
3,600
minute

3D. Outgoing Calls to Other Countries viz., Thailand

USA

Singapore Australia New Zealand India Nepal Sri Lanka

UAE

Qatar

2,000
minute
3E. Data Services
32,000
MB
3F. SMS Outgoing
2,000
SMS
4. Data Package 3G - 1 Mbps package
750 devices x 12 months = 9000 packages
Package

750 x 12 months

5. SMS Messaging
500,000
SMS
6. Post-Paid SIM
50
each
7. Pre-Paid SIM
50
each

8. Base Year Grand Total:

BDT:

During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance.

VAT: Value Added Tax (VAT) is not applicable in this contract and shall not be included in the CLIN rates or Invoices because The US Embassy-Dhaka has a tax exemption certificate from the host government.

Additional Tax/Duty can be priced as a separate line item in the contract and on Invoices.

CONTINUATION TO SF-1449

RFP NUMBER SBG30017R0003

INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT

SCHEDULE OF SERVICES, BLOCK 20

1. PERFORMANCE WORK STATEMENT

This solicitation is for cell phone services. During this contract period, the Government shall place orders totaling a minimum of four hundred (400) connections. This reflects the contract minimum for this period of performance. The amount of all orders shall not exceed two thousand (2,000) connections. This reflects the contract maximum for this period of performance. The Contractor shall provide complete mobile telephones services for the U.S. Embassy of Dhaka, Bangladesh.

Services provided shall include:

· Calls within Bangladesh– Call prices within Bangladesh should be provided in the following formats; i) within “Embassy Group”, ii) within “Own network” & within “Other networks & Land lines.” A highest limit for monthly uses should be set to BDT 50,000 (Taka fifty thousand) against every SIM number. Some special SIM numbers will have a different upper limit as notified by the Contracting Officer’s representative (COR).

· International Calls – USA and other countries should be mentioned separately.

· International Roaming – IR facility should not be set as default, only to those numbers listed by the COR should be assigned with the facility. A separate highest limit for users of IR and high end users should be set, but will be informed later by the COR.

· Data & Internet service – Best available service & packages should be provided and as new technology becomes available we require an upgrade to our service, current requirement is 3G.

· SMS Messaging – SMS messaging service should be available.

· Customer Service - 24-hour extensive Customer Service, along with a “Key contact person” against this contract for quick corporate level service.

· Itemized Bill - Detailed Billing of Calls Made for each number should be provided within 10 days of bill closing cycle.

· Mobile number portability (MNP) – Contractor must provide Mobile Number Portability or the ability to retain the same mobile numbers currently in use.

· Disaster Management Planning or setup: Contractor should provide detail information about their “Disaster management planning”, to include backup planning or setup they have during any sort of country wide or on their premises disaster?

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static. Network problems shall be remedied immediately, and the COR must be immediately informed of any problems and their resolution.

1.1 COVERAGE WITHIN BANGLADESH

The Contractor shall ensure on a 24-hour basis at least 90% local network coverage All around Bangladesh, with special consideration to all urban areas and main traffic routes. Contractors should provide authentic proof or evidences of their coverage area throughout the country as they mention in their quote.

1.2 INTERNATIONAL CALLS

The Contractor shall ensure on a 24-hour basis international connectivity with the USA, all European countries, and all other worldwide countries that telephone services are available.

1.3 INTERNATIONAL ROAMING

The Contractor shall provide as extensive international roaming connectivity as possible, with the special interest of the Government for roaming in Asia and the United States. Contractors may produce special package deals on Roaming Tariff, especially for the following most visited countries;

1. Thailand

1. USA

1. Singapore

1. Australia

1. New Zealand

1. India

1. Nepal

1. Sri Lanka

1. UAE

1. Qatar

1.4 DATA SERVICE

The Contractor shall provide best service available, current minimum requirement is 3G.

1.5 SMS MESSAGING

The Contractor shall provide access to round the clock SMS messaging to and from “Home & abroad”.

1.6 CUSTOMER SERVICE

The Contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features, number changes, lost or stolen telephone reporting, manufacturer’s warranty information, and all other matters concerning the mobile telephone services through the Contractor’s Project Manager.

1.7 DETAILED BILLING

1.7.1 The Contractor shall provide a monthly breakdown of calls made by individual numbers. This must be provided within 10 business days of the closing date for the previous month billing cycle. The breakdown shall be electronic, organized by phone numbers and clearly show:

· Called Number

· Time and Date of the Call

· Duration of the Call

· Price

1.7.2 The monthly lists of calls made shall be forwarded to the Contracting Officer’s Representative (COR) within 10 business days of the following month to the following address:

Telephone Section, US Embassy, Madani Avenue, Baridhara, Dhaka

2. INVOICING

(a) The Contractor shall submit monthly invoices to the COR at the address shown in paragraph d below. A proper invoice must include the following information:

· Contractor's name and bank account information for payments by wire transfers

· Invoice Date

· Contract Number

· A summary showing a listing of each line with total monthly price in local currency for that line. A detailed invoice for each agency has to be attached to each summary invoice and should include the cost breakdown by each telephone line according to the pricing schedule

· A detailed list of all calls made for each line

· Prompt payment discount, if any

· Name, title, phone number, and address of person to contact in case of defective invoice

(b) If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days. The Contractor must then submit a proper invoice.

(c) The COR will take each summary invoice and furnish the detailed invoice to the appropriate official in each individual Government agency. That agency representative will review the detailed invoice and either approve for payment or advise the COR of the inaccuracies found. It shall be the COR who will interact with the Contractor on any invoice problems.

(d) The Contractor will send all invoices to the following address:

Financial Management Center, US Embassy, Madani Avenue, Baridhara, Dhaka-1212, Bangladesh.

or E-mail:

DhakaUSEmbInvoices@state.gov

(e) Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice

(f) The Government will provide annual proof of a direct exemption of Value Added Tax (VAT); according to host country VAT laws.

3. KEY PERSONNEL

3.1 The Project Manager must be able to converse in English and Bangla. The Contractor shall assign to this contract the following key person:

POSITION/FUNCTION ___________________ NAME _________________

Project Manager

3.2 During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3.3 After the first 90 days of performance, the Contractor may substitute a key person if the Contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

3.4 The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 calendar days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

4. PERMITS

Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable Bangladesh in country laws.

5. GOVERNMENT FURNISHED PROPERTY

Reserved

6. ADDITION OF NEW LINES

The Contractor will provide a fully functional SIM cards and telephone number to the COR within 24 hours after receiving a delivery order under the contract.

7. NON-OFFICIAL LINES

This Contract is valid only for official Government needs.

8. DISCLOSURE OF INFORMATION

Any information made available to the Contractor by the Government shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

9. TECHNOLOGICAL REFRESHMENT

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions –Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology or service type.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

(a) The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

(b) The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

(c) The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

(d) Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

10. SPECIAL SHORT TERM PROMOTION

For the entire contract duration, the Contractor will offer the U.S. Embassy the option to take advantage of any promotional programs that it offers and that is suited for use by U.S. Embassy staff. The U.S. Embassy, at its own discretion, will have the option to take or reject the opportunity.

11. DELIVERY ORDERS

The Contracting Officer will issue delivery orders to order services to the Contractor for performance of work under this contract. If an order is given orally, it will be followed up by a written delivery order within 7 days.

12. CUSTOMER SERVICE CENTERS

The Contractor is to provide a telephone number for the purpose of reporting billing inquiries, and customer question regarding accounts and services.

13. SURVIVABILITY AND RECOVERY

The Contractor shall have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed.

The Contractor shall have a recovery plan in place that shall deal with such occurrences.

14. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective
Scope of Work Para
Performance Threshold

Services.

Performs all Cell Phone related services set forth in the scope of work.

1. thru 14.

All required services are performed and no more than ten (10) customer complaint is received per month.

SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERICAL ITEMS (MAY 2015), is incorporated by reference (See SF-1449, Block 27A).

52.212-5 -- Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (Sept 2016) CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (SEPT 2016)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(2) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(3) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004)(Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.] _X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

_X (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2015) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Jan 2014) (Pub. L. 111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Jan 2014) (Pub. L. 111-117, section 743 of Div. C).

_X (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

_X (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Jul 2013) (41 U.S.C. 2313).

__ (10) [Reserved].

__ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

__ (ii) Alternate I (Nov 2011) of 52.219-3.

__ (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (ii) Alternate I (JAN 2011) of 52.219-4.

__ (13) [Reserved] __ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2014) (15 U.S.C. 637(d)(2) and (3)).

__ (17)(i) 52.219-9, Small Business Subcontracting Plan (Oct 2015) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Oct 2001) of 52.219-9.

__ (iii) Alternate II (Oct 2001) of 52.219-9.

__ (iv) Alternate III (Oct 2015) of 52.219-9.

__ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

__ (19) 52.219-14, Limitations on Subcontracting (Nov 2011) (15 U.S.C. 637(a)(14)).

__ (20) 52.219-16, Liquidated Damages—Subcon-tracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C. 657 f).

__ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C. 632(a)(2)).

__ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

__ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Feb 2016) (E.O. 13126).

__ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

__ (28) 52.222-26, Equal Opportunity (Sept 2016) (E.O. 11246).

__ (29) 52.222-35, Equal Opportunity for Veterans (Oct 2015)(38 U.S.C. 4212).

__ (30) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

__ (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212).

__ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

_X (33)(i) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O. 13627).

__ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

_ (34) 52.222-54, Employment Eligibility Verification (OCT 2015). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

_ (35)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (JUN 2016) (E.O. 13693).

__ (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693).

__ (38)(i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Oct 2015) of 52.223-13.

__ (39)(i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun 2014) of 52.223-14.

__ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (DEC 2007) (42 U.S.C. 8259b).

__ (41)(i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun 2014) of 52.223-16.

_X (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) (E.O. 13513).

__ (43) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

__ (44) 52.223-21, Foams (JUN 2016) (E.O. 13693).

__ (45) 52.225-1, Buy American—Supplies (May 2014) (41 U.S.C. chapter 83).

__ (46)(i) 52.225-3, Buy American—Free Trade Agreements—Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

__ (ii) Alternate I (May 2014) of 52.225-3.

__ (iii) Alternate II (May 2014) of 52.225-3.

__ (iv) Alternate III (May 2014) of 52.225-3.

__ (47) 52.225-5, Trade Agreements (FEB 2016) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_X (48) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

__ (49) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Jul 2013) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

__ (50) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

__ (51) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150).

__ (52) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X _ (53) 52.232-30, Installment Payments for Commercial Items (Oct 1995) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X (54) 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (Jul 2013) (31 U.S.C. 3332).

__ (55) 52.232-34, Payment by Electronic Funds Transfer—Other than System for Award Management (Jul 2013) (31 U.S.C. 3332).

__ (56) 52.232-36, Payment by Third Party (May 2014) (31 U.S.C. 3332).

__ (57) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

__ (58)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631).

__ (ii) Alternate I (Apr 2003) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.] __ (1) 52.222-17, Nondisplacement of Qualified Workers (May 2014)(E.O. 13495).

__ (2) 52.222-41, Service Contract Labor Standards (May 2014) (41 U.S.C. chapter 67).

__ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (May 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment—Requirements (May 2014) (41 U.S.C. chapter 67).

__ (7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services—Requirements (May 2014) (41 U.S.C. chapter 67).

__ (8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

__ (9) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May 2014) (42 U.S.C. 1792).

__ (10) 52.237-11, Accepting and Dispensing of $1 Coin (Sept 2008) (31 U.S.C. 5112(p)(1)).

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records—Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e)(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

(ii) 52.219-8, Utilization of Small Business Concerns (Oct 2014) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(iii) 52.222-17, Nondisplacement of Qualified Workers (May 2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17.

(iv) 52.222-21, Prohibition of Segregated Facilities (Apr 2015)

(v) 52.222-26, Equal Opportunity (Sept 2016) (E.O. 11246).

(vi) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

(vii) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(viii) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212)

(ix) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(x) 52.222-41, Service Contract Labor Standards (May 2014) (41 U.S.C. chapter 67).

(xi) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O 13627). Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O 13627).

(xii) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (May 2014) (41 U.S.C. chapter 67).

(xiii) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services-Requirements (May 2014) (41 U.S.C. chapter 67).

_(xiv) 52.222-54, Employment Eligibility Verification (OCT 2015) (E.O. 12989).

(xv) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

(xvi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Jul 2013) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(xvii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xviii) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of clause)

ADDENDUM TO CONTRACT CLAUSES

FAR AND DOSAR CLAUSES NOT PRESCRIBED IN PART 12

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at:

http://www.acquisition.gov/far/ or http://farsite.hill.af.mil/vffara.htm

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition Website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an internet “search engine” (i.e., Google, Yahoo, Excite) to obtain the latest location of the most current FAR.

THE FOLLOWING FEDERAL ACQUISITION REGULATION CLAUSES ARE INCORPORATED BY REFERENCE:

CLAUSE TITLE AND DATE

52.204-12 DATA UNIVERSAL NUMBERING SYSTEM NUMBER MAINTENANCE (DEC 2012)

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (JULY 2013)

52.225-14 INCONSISTENCY BETWEEN ENGLISH VERSION AND TRANSLATION OF CONTRACT (FEB 2000)

52.228-4 WORKER’S COMPENSATION AND WAR-HAZARD INSURANCE OVERSEAS (APR 1984)

52.228-5 INSURANCE - WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

52.229-6 FOREIGN FIXED PRICE CONTRACTS (FEB 2013)

52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS (JUNE 2013)

THE FOLLOWING FAR CLAUSES ARE PROVIDED IN FULL TEXT:

52.216-18 ORDERING (OCT 1995)

1. Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from date of award through base period or option periods if exercised.

1. All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

1. If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than 2, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor-

(1) Any order for a single item in excess of 1000 connections;

(2) Any order for a combination of items in excess of 2000 connections or

(3) A series of orders from the same ordering office within 15 days that together call for quantities exceeding the limitation in subparagraph (1) or (2) above.

(c) If this is a requirements contract (i.e., includes the Requirement clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) above.

(d) Not withstanding paragraphs (b) and (c) above, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 7 work days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

52.216-22 INDEFINITE QUANTITY (OCT 1995)

1. This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

1. Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the “maximum.” The Government shall order at least the quantity of supplies or services designated in the Schedule as the “minimum.”

1. Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

1. Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor’s and Government’s rights and obligations with respect to that order to the same extent as if the order were completed during the contract’s effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after the contract’s effective period.

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within the performance period of the contract.

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within the performance period of the contract or within 30 days after funds for the option year…

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