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PRODUCT SPECIFICATIONS
| Description |
| Qty |
| Period of Performance |
| Technical Support Access |
| 1 |
| 12 Months thru 10/31/2015 |
| Existing Elan Licenses |
| 1 |
| 12 Months thru 10/31/2015 |
| Elan Book & Finances @ 5700 ea |
| 30 |
| 12 Months thru 10/31/2015 |
| Elan Book & Finances |
| 20 |
| 12 Months thru 10/31/2015 |
| Elan Circulation/Subscription Licenses |
| 10 |
| 12 Months thru 10/31/2015 |
| Elan Customer Relationship Management |
| 20 |
| 12 Months thru 10/31/2015 |
| Elan Web Service License |
| 1 |
| 12 Months thru 10/31/2015 |
| Elan Informer |
| 1 |
| 12 Months thru 10/31/2015 |
| Warehouse Management Link License |
| 1 |
| 12 Months thru 10/31/2015 |
| FabSoft License Maintenance |
| 1 |
| 12 Months thru 10/31/2015 |
| Elan Ecommerce Suite License Maintenance |
| 1 |
| 12 Months thru 10/31/2015 |
With regard to Technical Support Access, the contractor shall specifically define the standard of support to be provided (i.e. response time, covered systems, type of support to be provided, if bug fixes are to be provided, etc).
Delivery: All items shall be delivered within two weeks of the date of award as applicable. Delivery shall be electronic where possible. If physical delivery is required, it shall be FOB Destination to the NTIS HQ in Alexandria, VA.
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