SB1341-16-RQ-0455_Attachment_II_-_Statement_of_Work.pdf

SB1341-16-RQ-0455

Attachment II – Statement of Work

I. BACKGROUND

The National Institute of Standards and Technology (NIST), Information Access Division Biometrics Research Lab was created to support NIST biometrics research, standards and evaluations. NIST requires the use of large data sets for evaluations that can be shared between Linux and Microsoft Windows computer blades. The computer blade hardware needs to be powered by uninterruptable power supplies (UPS) battery backup units to protect the hardware from power surges, brownouts, and power loss.

II. SCOPE OF WORK

The Contractor shall:

• Replace the batteries Eaton 9390 UPS located on the NIST Gaithersburg, MD campus.

• Provide the following hardware for the provided serial numbers:

Serial Number Model Description Battery Type, Quantity

Coverage Type

ED504CBB06 9390-100-120 VRLA Sealed, 80 Battery Labor Adder

EE121CBB03 9390-100-120 VRLA Sealed, 80 Battery Labor Adder

ED503CAB13 9390-20-40 VRLA Sealed, 40 Battery Labor Adder

All hardware must function in accordance with the manufacturer’s specifications.

• The Contractor shall install the batteries. Installation shall include, at a minimum, uncrating/unpacking of all equipment, set-up and hook-up of all equipment, start-up, demonstration of specifications, and removal of all trash.

Installation shall take place Monday through Friday between 8:30 a.m. to 5:00 p.m.

Eastern Time, with the exception of Federal Holidays. Installation shall be coordinated with the NIST Technical Point of Contact (TPOC) and take place no later than 60 days after award.

• The Contractor shall provide software/firmware updates.

The Eaton ConnectUPS™ Web/SNMP card is installed in each UPS for NIST to monitor and manage the Eaton 9390 UPS’ from a Windows 7 computer. The Contractor shall provide NIST the latest software/firmware update for the UPS and monitoring hardware.

• The Contractor shall provide, at a minimum, a three-year warranty for the required batteries. The warranty shall cover all parts, labor, and travel. The warranty shall commence upon successful completion of delivery, installation, and acceptance by NIST.

• The Contractor shall provide full comprehensive preventive maintenance (PM) services as follows for the base year and during each option year:

o After Hours (7x24) with Part & Labor o 8 HR Response Time o 1x per year: UPS Preventive Maintenance After Hours (7x24) o 1x per year: Sealed Battery Preventive Maintenance, Any Time o EOSL Status Active

III. DELIVERY SCHEDULE AND PERIOD OF PERFORMANCE

Description Quantity Due Date

Battery Replacement:

Eaton 9390-100-120, VRLA Sealed, 80

2 60 days after award

Eaton 9390-20-40, VRLA Sealed, 40 1 60 days after award Installation 1 60 days after award

The three-year warranty shall commence upon successful completion of delivery, installation, and the Government’s acceptance.

Likewise, the period of performance for the preventive maintenance services shall commence upon successful completion of delivery, installation, and the Government’s acceptance as follows:

Base Period: 2016 through 2017

Option Period I: 2017 through 2018

Option Period II: 2018 through 2019

Option Period III: 2019 through 2020

Option Period IV: 2020 through 2021

IV. PERFORMANCE REQUIREMENT SUMMARY

Desired Output Monitoring Method Batteries installed and working properly

The NIST Technical Point of Contact will confirm that the equipment conforms with the manufacturer’s specifications via visual inspection and by verifying the UPS batteries keep the computer systems running when the input power to the UPS is removed. Eaton software shall also send email alerts to the local NIST personnel

Desired Output Monitoring Method (Not to Eaton Corp).

V. GENERAL INFORMATION

Proprietary Data: This work does not involve confidential or proprietary data. The certification and accreditation requirements of Clause 1352.239-73 do not apply and a security accreditation package is not required.

Risk Assessment: The HSPD-12 Security Risk Level assigned to this requirement is Low

Safety: The Contractor employee shall be responsible for knowing and complying with NIST installation safety prevention regulations. Such regulations include, but are not limited to, general safety, fire prevention, and waste disposal.

Security: NIST is a restricted campus. An identification badge is required for access for entry into buildings and also is shown to the Security Police when entering the campus.

Identification Badges: Contractor employees shall comply with NIST identification and access requirements. The Contractor employee is responsible for absences due to expired identification and access documents. Each Contractor employee shall wear a visible identification badge provided by the NIST Security Office. The badge must show the full name, title, and if required by NIST, the words “Contractor” in front. The Contractor employee shall turn in the NIST identification badge and vehicle pass to the TPOC, COR, or Contracting Officer (CO) upon termination of their services under this contract.

Contractor Registration: The contractor shall provide the name and citizenship information of the on-site technician(s) to the NIST TPOC prior to arrival. The TPOC will submit the name(s) and citizenship information to the NIST Office of Security in order for a given Contractor employee to enter the NIST campus to perform on-site preventive maintenance or repairs of the instruments.

Vehicle Registration: All Contractor employees must register their vehicles with the NIST Security Office to gain access to the campus. A valid driver’s license, Government-furnished civilian ID, proof of insurance and current registration must be presented to the NIST Security Office, at which time a NIST vehicle pass will be issued. The pass shall be displayed on the vehicle’s rear view mirror in accordance with instructions. The Contractor employee shall follow NIST procedures for removal and turn-in of the vehicle pass upon termination of services under this contract. Delivery gate entrance to NIST campus is from Gate C.