SATPC0037743 Tab 04 4 SOW.pdf

STATEMENT OF WORK

1. Objective/Requirements

NASA Headquarters has a requirement to procure the Communique Platform License Renewal.

2. Characteristics, Scope, and Specs

Product Description Qty.

Rise License

Each license includes:

1. Provisioning of the environment URL.

2. Up to 50 Rooms (Rooms are defined as Lobby, Auditorium, Resource Center, etc.) & up to 50 booths

3. Up to 2,000 concurrent (simultaneous) attendees*; unlimited on-demand attendees.

4. Ability to host unlimited content, uploaded or linked via URL;

documents, PDFs, jobs, videos, webpages, etc. Client assumes responsibility for uploading and management of content items.

5. Access to Platform Features including: social collaboration and networking event chat (public, private, moderated); broadcast messages; standard gamification with leaderboard. Also whitelisting, blacklisting and elevated password complexity.

6. Standard platform event registration including unlimited registration sets with confirmation email and calendar reminder.

7. Reporting: real-time, 24/7 access to metrics during license term.

8. Unlimited live days/live activity.**

License term includes set up time, any live days as well as on-demand days.

*Unlimited attendee scale; additional live concurrent attendees may be added at additional fee;

**Assumes self-service monitoring of the virtual environment/events;

additional managed services, for a fee" License term includes set up time, live days and on-demand

Language

Implementati on (Multiple

Language

Environment)

Project management for implementation of additional language, including project planning and best practices, implementation of language-specific registration portal, signage, rooms, etc.

SSO (SAML)

Integration

(incoming)

Per integration. Implementation and testing of SAML to pass and authenticate data from a 3rd party system. Integration set up is required for each unique event/Registration Set.

Annual

Webinar

License

Includes:

•Unlimited webinars. One webinar at a time per license

•Self-service – Client is responsible for scheduling, set up and conducting the webinars. Managed services is available at $800 per webinar)

•Up to 1,000 attendees. Overage billed at an additional rate - $500 per block of 500 additional live attendees.

•Two 60-minute training sessions

•Features: PPT slides, pre-recorded video clips, polling

•User Interface: standard, branded interface with slide window, text

Q&A, speaker bio tab, help tab, and download sections.

•Post Event: Detailed post event report and a stand-alone MP4 recording of the webinar.

Concurrent add-on (up to 10)

Closed

Captioning

Add-On

Closed Captioning Add-On 1

3. Place of Performance

NASA Headquarters

300 Hidden Figures Way SW, Washington, D.C.

4. Period of Performance

01/01/25 - 12/31/25