SATPC0037188 Tab 04 4 SOW.pdf

PDF 201 KB Posted

Attached to
Dell ProSupport Renewal Federal contract opportunity
Solicitation number
80NSSC25890278Q
Issued by
National Aeronautics and Space Administration Shared Services Center

About this file

This Statement of Work (SOW) outlines Johnson Space Center's requirement for the renewal of Dell ProSupport Services for their Dell Unity Server supporting the NASA Common Forensics Platform (NCFP) long-term storage capability.

The SOW details multiple service components including Mission Critical 4-Hour 7x24 On-Site Service with Emergency Dispatch, HW Tech Support and Assistance, and ProSupport Plus services for various hardware assets (6M1VYR3, 5KWMMF3, 5KXKMF3, 5F5MMF3). The period of performance is split into two periods: 09/19/2024 – 11/06/2025 for 2 items and 11/07/2024 – 11/06/2025 for 12 items. The services will be delivered to NASA Kennedy Space Center's Cybersecurity Operations Support Specialist division (KSC:CYPRESS), with no physical delivery required. Each service component has specific SKUs and quantities ranging from 1-2 units per line item.

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Other files attached to Dell ProSupport Renewal, newest first.
File Type Posted
SATPC0037188 Tab 10 RFQ Open Market Template.pdf PDF
SATPC0037188 Tab 06 BNJ..pdf PDF

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Text version

4. Period of Performance

09/19/2024 – 11/06/2025 (2 items) 11/07/2024 – 11/06/2025 (12 items)

File details come from the government source that posted it. Updated .