SAS PWS - DRAFT.docx

Performance Work Statement (PWS) Navy Region EURAFCENT Situational Awareness Support Watchstanders

1. Introduction

This Performance Work Statement (PWS) defines the requirements for a contractor to provide Situational Awareness Support (SAS) to the N3 Operations Branch at Navy Region Europe, Africa and Central (NREURAFCENT). N3 requires 24/7 mission essential watchstander support to monitor, collect, and disseminate information critical for the safety and protection of the Fleet, Fighter, and Family, and to ensure operational continuity within the NREURAFCENT region by assisting in Continuity of Operations (COOP) activities.

2. Scope of Work

The contractor shall provide comprehensive SAS to support the monitoring, collection, analysis, and dissemination of information and knowledge management, utilizing systems at the Regional Operations Center (ROC) located in Naples, Italy. This support will ensure 24/7 Situational Awareness (SA) and Situational Understanding (SU), in accordance with Commander’s Critical Information Requirements (CCIRs), local directives, and Standard Operating Procedures (SOPs). The contractor will contribute to an effective information management organization and infrastructure, facilitating the sharing of information and intelligence.

3. Performance Objectives

The contractor shall:

· Maintain continuous (24/7) situational awareness and understanding within the Region.

· Provide timely and accurate information to support decision-making by Government personnel.

· Ensure effective communication and collaboration among various stakeholders.

· Support the implementation and execution of emergency management plans and procedures.

4. Specific Tasks and Responsibilities

The contractor shall perform, but is not limited to, the following tasks:

4.1 Information Monitoring and Collection:

· Continuously monitor various information sources (e.g., news media, government reports, internal systems) for relevant events and information.

· Collect and analyze data to identify potential threats and hazards.

· Maintain a comprehensive understanding of the operational environment.

4.2. Information Sharing and Dissemination:

· Prepare briefs, messages, and orders, in accordance with Commander's requirements, for review and approval by Government representative as designated by the COR. Disseminate as directed by the COR.

· Subject to Contracting Officer’s Representative review and approval, provide timely and accurate responses to queries from Echelon I, II, III, and IV commands, leadership and staff, Installation Emergency Operation Centers (EOCs), and external clients ().

· Maintain and track the status of equipment in the ROC.

· Provide immediate notification to the Chain of Command as identified in applicable instructions, of any pertinent information identified in the SOPs or standing orders, paying particular attention to designated CCIRs.

· Provide EXSUMs and other input products for Government review and approval.

4.3. Emergency Management Support:

· Support the Government representative in the implementation and direction of Crisis Action Team Operations Information Management using the C4I Suite and all other available information systems in the Operation Center.

· Execute Continuity of Operations (COOP) under Government supervision as needed. Maintains team proficiency in emergency displacement of the watch team.

· Provide surge support to assigned region in times of increased activation levels due to hazard or crisis response operations.

4.4. Information Management and Security:

· Promote knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes.

· Follow local security procedures and support US Navy (USN) Information Assurance (IA) requirements to ensure the security and integrity of the ROC.

· Comply with all regulations and policy governing secure communications equipment and procedures.

· Screens, categorizes, and reformats all incoming message traffic for distribution.

· Provide access control to the ROC through the use of a Government approved access list.

4.5. Report Generation:

· Prepare reports, orders, messages, responses to queries, position papers, Executive Summaries, justifications, and background papers for review and approval of assigned Government personnel.

4.6 Other Responsibilities

· Makes recommendations to the successful accomplishment of the Region mission.

· Understanding of the Navy’s Command, Control, and Communication technical tool.

· Provide support to Public Safety dispatching/telecommunications on a periodic basis.

· Contractor will require a minimum of two contractor personnel to qualify as public safety dispatchers IAW CNIC 3440.18.

5. Contractor Personnel Qualifications and Requirements

5.1. General Requirements:

· Ability to work as part of a multi-disciplinary team and provide insight and opinions to the Government led team.

· Professionalism, personal initiative, and demonstrated good judgment.

· Outstanding organizational skills, attention-to-detail, and the ability to prioritize, meet deadlines, and work under constant pressure.

· Skill in applying complex fact-finding, analytical, and problem-solving methods and techniques.

· A high level of ability in interpersonal relations.

· Skill in written and oral communications sufficient to prepare and present findings and recommendations, develop and present briefings/training, messages, orders, and prepare reports.

· Ability to multi-task and work on simultaneous projects.

· Ability to communicate and brief senior Government Officials in a clear and concise manner.

5.2. Minimum Qualifications (See Appendix 1):

· Bachelor's Degree.

· 10 years of US military experience as active duty, civilian, or contractor.

· Security Clearance: Secret

· Knowledge of DOD Title 10 responsibilities and regulations.

· Knowledge of Navy/DoD organization, and the role of CNIC; Navy/DoD missions, policies, and objectives; management principles and processes; and demonstrate the ability to analyze information and make recommendations under rapidly changing conditions, as well as the ability to articulate complex issues and resolutions both verbally and in writing.

· 5 years DOD or Department of Homeland Security (DHS) operation center, command center, or communications center environment experience.

· Recent relevant experience in emergency management operations for either federal or state organizations.

· FEMA Course ICS 100, Introduction to the Incident Command System (ICS)

· FEMA Course ICS 200, ICS for Single Resources and Initial Action Incidents

· FEMA Course IS-700 National Incident Management System (NIM)

· FEMA Course IS-800.A National Response Plan (NRP)

5.3. NAVSUP 5252.237-9401(JAN 1992) - PERSONNEL QUALIFICATIONS:

(a) Personnel assigned to or utilized by the Contractor in the performance of this contract shall, at a minimum, meet the experience, educational, and background requirements set forth in the Performance Work Statement and shall be fully capable of performing in an efficient, reliable, and professional manner.

(b) If the Contracting Officer questions the qualifications or competence of any person performing under the contract, the burden of proof to sustain that the person is qualified as prescribed herein shall be upon the Contractor.

(c) The Contractor must have the personnel, organization, and administrative control necessary to ensure that the services performed meet all requirements specified in the contract. The work history of each Contractor employee shall contain experience directly related to the tasks and functions to be assigned. The Contracting Officer reserves the right to determine if a given work history contains necessary and sufficiently detailed evidence of the knowledge, skills, and experience necessary for successful and efficient performance of the contract requirements.

6. Reporting Requirements

6.1. Reporting Relationships:

The contractor team shall designate a Watch Team Lead accountable to the Government Representative, as designated by the COR. The Watch Team Lead is responsible for managing the daily and long term tasking of Situational awareness capabilities pursuant to this task order.

6.2. Deliverables:

· Contractor-specific deliverables, as identified within the PWS, will be submitted to the assigned Government representative in accordance with Table X below. This includes reports, orders, messages, position papers, Executive Summaries, justifications, background papers, and other documents as required.

· Regular status reports detailing activities performed, issues encountered, and proposed solutions. Frequency and format will be determined by the NREURAFCENT N3 representative.

Inspection

necessary 100% Inspection

Inspection

following completion of travel

necessary 100% Inspection

necessary 100% Inspection

necessary 100% Inspection

6.3. Labor Hour Reporting:

In accordance with FAR 52.204-14 – Service Contract Reporting Requirements, the contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Watchstander support via a secure data collection site (sam.gov). Reporting inputs will be used to identify the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. All data shall be reported no later than October 31 of each calendar year.

7. Government Furnished Property/Services (GFP/GFS)

The Government will provide:

· Access to necessary facilities and systems.

· Necessary information and documentation.

· Liaison with other Government agencies and organizations.

· Government-approved access list for ROC.

8. Place of Performance Services will be performed on-site at NREURAFCENT Regional Operations Center (ROC) in Naples, Italy and COOP site locations (Naples, Gricignano, and Sigonella, Italy) as required. Performance is mission essential.

9. Travel

· Travel may be required.

· The Government will reimburse the contractor for allowable travel costs incurred by the contractor in performance of the contract and determined to be in accordance with FAR subpart 31.205.46

· The contractor is responsible for making all needed arrangements for their personnel. This includes but is not limited to the following: Medical Examinations, Immunization, Passports, visas, etc.

12. Other Requirements

Contract Work in Italy: Subject to the approval of United States and Italian authorities, the following positions will be submitted for Technical Representative Accreditation: Senior Planner / Operations Planning Analyst I. Contractor employees designated as Technical Representatives under this contract will be covered by the provisions of the North Atlantic Treaty Organization (NATO) Status of Forces Agreement (SOFA): “Agreement Between the Parties to the North Atlantic Treaty Regarding the Status of Their Forces,” signed at London, England on 19 June 1951 and ratified in Italy as Law No. 1335 of 30 November 1955. Contractor employees designated as Technical Representatives under this contract and their family members will be eligible for Individual Logistics Support (ILS) as specified in applicable sponsoring command instructions and/or regulations. Availability of ILS is unknown at this time. No equitable adjustment will be made for unavailability of ILS to any non-Technical Representative positions or personnel.

13. Quality Assurance

The Government will monitor the contractor’s performance to ensure compliance with the requirements of this PWS. Performance will be assessed based on the timeliness, accuracy, and completeness of deliverables, as well as the effectiveness of communication and collaboration. The Government will conduct regular performance reviews with the contractor to address any issues or concerns. The COR will serve as the Government representative responsible for performance evaluation in accordance with this PWS. In accordance with FAR Subpart 42.15 and DFARS 242.1502, the Government will then document the performance evaluations in the Contractor Performance Assessment Reporting System (CPARS). These evaluations assessing contractor performance will be used by the Government to support future source selection decisions. The Contractor will be afforded the opportunity to review and provide comments on the evaluation prior to its finalization in CPARS.

14. Security Requirements

· All contractor personnel must possess and maintain a Secret security clearance.

· The contractor shall comply with all applicable security regulations and policies.

· The contractor shall protect all Government information and systems from unauthorized access, use, disclosure, disruption, modification, or destruction.

· The contractor shall immediately report any security incidents or violations to the designated Government representative.

15. Definitions and Acronyms

· C3: Command, Control, and Communications

· C4I: Command, Control, Communications, Computers, and Intelligence

· CCIR: Commander’s Critical Information Requirements

· CNIC: Commander, Navy Installations Command

· COOP: Continuity of Operations

· COR: Contracting Officer’s Representative

· DOD: Department of Defense

· EOC: Emergency Operation Center

· EXSUM: Executive Summary

· FAR: Federal Acquisition Regulation

· FEMA: Federal Emergency Management Agency

· IA: Information Assurance

· ILS: Individual Logistics Support

· KO: Contracting Officer

· NATO SOFA: North Atlantic Treaty Organization Status of Forces Agreement

· NIM: National Incident Management System

· NRP: National Response Plan

· PWS: Performance Work Statement

· REGCOM: Regional Command

· ROC: Regional Operations Center

· SA: Situational Awareness

· SAS: Situational Awareness Support

· SOP: Standard Operating Procedure

· SU: Situational Understanding

· TDY: Temporary Duty