HR-OE_Survey_Job_Descriptions_Appendix_A_SAQMMA16R0577.docx

1. Janitor/Laborer FSN-1 Sweeps, mops, scrubs, polishes floors, removes trash, dusts, and polishes. May perform unskilled manual labor or move heavy objects (50 lbs.) May assist skilled trades person by moving/holding tools for that person. Use simple tools such as hand trucks, brooms, shovels and hand tools. Completion of elementary school desirable. Some janitorial or labor experience desirable.

2. Guard FSN-2 Provides security screening of persons or vehicles. Prevents entry of unauthorized persons. Observes areas to prevent damage from fire, theft or other causes. Completion of elementary school/military or police training desirable.

3. Mail Clerk FSN-3 Reviews incoming mail and sorts by subject matter and addresses. Checks for proper addresses, prepares for mailing and logs out outgoing mail. Delivers and picks up mail, packages and office supplies. May be required to drive light-duty vehicle for pick-up and delivery. Completion of secondary school desirable. Routine clerical experience for six months or more required.

4. Driver FSN-3 Operates light-duty motor vehicle (passenger vehicle, light duty truck, small bus) on general assignments within commuting area of a city. May on occasion go outside the commuting area. Transports people or material, maintaining records as required. Maintains vehicle in clean and serviceable condition, performing minor servicing. Completion of elementary school desirable. 6 months of commercial driving experience and local license required.

5. Mechanic (Trades) FSN-4 Performs full journeyman mechanic level work in one of the recognized “building trades” occupations, including but not limited to carpenter, electrician, mason, painter, pipe-fitter, plumber, and welder. Receives oral instructions or work order concerning work to be done. May direct the work of a Trades Helper. May drive a light truck to transport tools, equipment, and materials to the work site. Completion of elementary school is required. Completion of vocational training or apprenticeship recognized as producing journeyman mechanic skills, or equivalent experience, is required. One year of journeyman mechanic experience is required.

6. HVAC Technician FSN-5 Serves as the technical expert on building computerized HVAC systems. Completes major and minor installation and repairs to heating, ventilation, air conditioning equipment and chillers. Conducts testing, calibration, troubleshooting, corrective/ preventive maintenance tasks on all HVAC equipment and systems. Job holder works independently, may direct journeyman level mechanics, and consults with the supervisor on complicated problems. Technical education in Refrigeration and Air Conditioning is required, plus 3 years of progressively responsible experience, including 1 year at the journeyman level, maintaining HVAC systems.

ADMINISTRATIVE FAMILY

7. Secretary (Entry) FSN-5 As a personal assistant, provides administrative/clerical support to the head of the smallest organizational unit (5 go 6 persons). May provide clerical support to that staff or unit. Types, files, schedules meetings, orders supplies and distributes routine inquiries to staff. Contracts are with immediate organizations and offices. Completion of secondary school required. Experience with MS Office programs desirable. In addition, one to two years of administrative/clerical experience.

8. Secretary FSN-6 Personal assistant to the head of a moderate to small organizational unit responsible for providing the wide range of administrative services. Screens callers, visitors and other staff and uses judgment in selecting guidelines for each case. Composes routine correspondence, keeps supervisors’ calendar, requisitions office supplies and makes travel arrangements. Contacts are primarily within the company but outside immediate organization. Completion of secondary school required. Specialized IT training desirable (i.e., Microsoft Office, ACCESS, EXCEL, ect.)

9. Secretary FSN-7 Personal assistant to the ranking official in a subordinate organization. Provides clerical, administrative, support including typing, maintaining calendar, arranges conferences, scheduling, composes correspondence , make travel arrangements, review outgoing correspondence for accuracy. Completion of secondary school is required. Three years of progressively responsible clerical experience is required.

10. Clerk Typist FSN-3 Performs routine typing and clerical duties. Types a variety of narrative and tabular materials such as correspondence, memorandums, reports, rosters, charts, tables, and narrative texts in English or another language, using an English or foreign language typewriter interchangeably. Performs clerical work of a routine and repetitive nature, requiring a working knowledge of established office procedures and practices. Completion of elementary school is required; two years of secondary school is desirable. Specialized training in typing is required. One year of typing and clerical experience.

11. Receptionist FSN-3 At a small organization, provides receptionist services. Provides information to visitors or telephone callers, tactfully questions visitor and refers them to the appropriate office, verify appointments and arrange escorts as necessary. May perform clerical work or typing. Completion of elementary school is required. One year of clerical experience is required.

PROCUREMENT FAMILY

12. Purchasing Clerk FSN-4 Provides clerical and typing support to procurement personnel. Types purchase orders, contracts, vouchers, miscellaneous procurement documents and supporting paperwork, correspondence and reports from brief instructions, standing procedures, and, in some cases, handwritten drafts. Searches office records for information and references to be incorporated in material to be typed. Assembles information for reports from various sources within and outside of the office. Takes and places telephone calls. Receives visitors to office and provides information readily available from office records. Files procurement documents and correspondence in accordance with established filing system. Maintains operating manuals incorporating changes and revisions as they are received. Completion of secondary school is desirable. One year of clerical experience is required.

13. Buyer (Clerk) FSN-5 Purchases “off the shelf” readily available materials and products. Quantities are small and readily available from local sources. Reviews requests for completeness and consults and maintains catalogs/market data. Recommends, or if routine, selects vendor and prepares purchase order. Ensures delivery. Completion of secondary school is required. One and a half years of clerical experience required.

14. Buyer FSN-9 Responsible for management of the day to day purchasing program for a small to medium size organization. Reviews major procurement requests, determines sources and negotiates but does not sign contracts nor allocate resources. Obtains/prepares specifications, cost estimates and financial accounting for purchases. Requests and recommends selection of bids prepares summaries and determines qualifications. Develops market data and catalogs for purchases. Purchases items such as furniture, yearly supplies, equipment, real estate, etc. May supervise 1 to 2 subordinate employees in acquisition work and contract administration. Completion of secondary school is required. Some collegiate study desirable. From 3 to 5 years of progressively responsible experience in buying required.

Finance Family

15. Auditor FSN-12 Senior auditor conducting audits of financial, program, and management activities. Supervises a team of 3-6 auditors, and is assigned the most difficult and complex types of audits and/or directs a complete audit program. Surveys entities, develops audit program and plans and schedules elements to be examined. Applies an expert knowledge of laws, regulations, and applicable procedures. . Analyzes data collected for legal and regulatory compliance; Bachelor’s degree or the host country equivalent in accounting, finance, or business administration is required. Completion of one or more years of postgraduate study and the host-country equivalent of a CPA is also desirable. In addition, six to eight years of progressively responsible experience in professional level accounting or auditing is normally required.

16. Chief Accountant FSN-12 Principal assistant to the CFO of a multimillion dollar operation. Administers the budgeting, accounting and reporting functions of the organization, providing financial advice on both internal and external activities. Establishes, operates and revises accounting systems to meet new financial requirements. Prepares periodic reports on financial status of operation. Prepares operating budgets and oversees their proper execution. A college degree in accounting, finance or business administration or equivalent. In addition, 6 to 8 years of progressively responsible expertise in public or private accounting.

17. Finance Administrator FSN-12 Serves as principal assistant to the Finance Director for a medium sized company or major segment of a large, complex company. Administers day-to-day financial operations, interpreting corporate policy for subordinate staff. Prepares reports on budget forecasts for complex, different units within the organization. Supervises financial analysts for subordinate units. College degree in accounting or financial management required. In addition, 6 to 8 years of progressively responsible experience in accounting, budget, or financial management.

18. Professional Accountant FSN-11 Performs professional accounting duties of broad scope and unusual complexity in planning, designing, analyzing, evaluating and coordinating specialized accounting functions of a large accounting system. Analyzes new financial requirements and devises or modifies accounting sub-systems. Forecasts obligations and costs, prepares budgets. Advises on adequacy of accounting systems and probable financial capability of prospective clients and serviced organizations. College degree in accounting, finance or business administration or equivalent. In addition, 5 to 7 years of progressively responsible experience in public or private sector accounting.

19. Auditor FSN-11 Serves as an auditor of a financial, NGO program and/or management activity. Audit assignments are provided with general instructions regarding the scope of the audit, the level of detail required, discussion of anticipated problem areas, and the time line. Independently plans and schedules specific elements to be examined and steps to be followed. Ensures regulatory and company requirements are met, that resources are properly utilized; and that accounting and control systems are adequate and financial reports are accurate and timely. Possession of a bachelor’s degree or the host country equivalent in accounting, finance, or business administration is required. Completion of some postgraduate study and the host-country equivalent of a CPA is also desirable. In addition, from five to seven years of progressively responsible experience in professional level accounting or auditing is normally required.

20. Financial Specialist FSN-10 Implement, coordinate and manage an integrated system of financial services which include the specialized functions of budgeting, allotment accounting, voucher examining, cashiering, and payrolling (liaison); provide management advisory services to senior managers on all financial aspects of the programs, operations, and activities of the organizations/agencies/posts served, including assessments of current financial status, predictions of future needs and capability, and development and recommendations of alternatives and solutions to financial needs and problems. Completion of university level education training resulting in the earning of a baccalaureate degree or the local academic equivalent. In addition, at least five years performing work described above.

21. Chartered Accountant FSN-9 Performs professional accounting duties of moderate complexity in planning, designing, analyzing, evaluation and coordinating assigned segments of special accounts within the overall accounting system. Applies accounting principles, theories, and practices to the development of new or modification of existing practices or the solution of financial problems; analysis effect on assigned segments. Directs the establishment and maintenance of specialized allotment ledgers, project accounting records, accrued expenditure records, disbursement controls and property records. Supplies required fiscal data or reports for budget formulation. Bachelors’ degree in accounting, finance or business or equivalent. In addition, 3 to 5 years of progressively responsible experience in professional accounting or auditing.

22. Accounting Technician FSN-8 Responsible for budget formulation, financial planning, allotment accounting/budget execution and management advisory functions. Positions support higher graded analysts in this series. Provide all background data in budget formulation and has a substantive role in financial planning, budget execution, and allotment accounting financial reporting. Monitor budget execution and provide management advisory. Completion of baccalaureate degree or the local academic equivalent. In addition, two years experience performing progressively responsible work of a program/technical/administrative nature.

23. Accounting Technician FSN-7 This is the advance training and development level. Responsible for assisting more senior personnel performing the full range of financial management analysis work. Participates substantively in the formulation of budgets and financial plans. Draft budget justifications, obtaining information from files and from working level supported agency program personnel. Completion of baccalaureate degree or the local academic equivalent. Other work or non-work experience may be substituted for the academic requirement on a case by case basis. In addition, one year experience involved in budgeting and accounting of a substantive nature.

24. Accounting Clerk FSN-6 Performs routine tasks in support of higher level positions assigned more complex work. Assigned work is training and developmental nature designed to prepare incumbents for more complexes, higher graded work. Reviews a variety of published material and documents pertaining to budget issues. Performs a variety of operations to gain expertise in such major functions as budget formulation, financial planning, allotment accounting, budget execution, and management advisory services. Completion of university level educational training resulting in the earning of a baccalaureate degree or the local academic equivalent.

25. Accounting Clerk FSN-5 Performs routine tasks in support of higher level positions assigned more complex work. Assigned work is training and developmental nature designed to prepare incumbents for more complexes, higher graded work. Reviews a variety of published material and documents pertaining to budget issues. Performs a variety of operations to gain expertise in such major functions as budget formulation, financial planning, allotment accounting, budget execution, and management advisory services. Completion of university level educational training resulting in the earning of a baccalaureate degree or the local academic equivalent.

COMPUTER FAMILY

26. Computer Systems Analyst FSN-11 Uses information technology tools to help enterprises of all sizes achieve operational goals by designing and developing new computer systems, choosing and configuring hardware and software or devising ways to apply existing systems’ resources to additional tasks. Responsible for the development and/or maintenance of complete and complex major, extensive, business-type, automated systems. Is personally responsible for and usually directs the work of others in the development and/or maintenance major systems embracing a large number of programs, for production of data requisite to a significant function used by a very large number of users served. Performs studies of potential applications and major systems modifications. B.A. in a technical field such as computer science, information science, applied mathematics, engineering or physical science. In addition, six to seven years of progressively responsible experience, primarily of a technical, administrative or business management nature, at least four of which should have been as an analyst and programmer on large computer systems, three years of which should have been with English language systems and programs.

27. Computer Administrator FSN-11 Manages the day to day operation of the company’s IT systems. Computer Administrators design, install, and support an organization’s computer systems. They are responsible for LANs, WANs, network segments, and Internet and intranet systems. They install and maintain network hardware and software, analyze problems, and monitor networks to ensure their availability to users. These workers gather data to evaluate a system’s performance, identify user needs, and determine system and network requirements. Responsible for maintaining system efficiency. They ensure that the design of an organization’s computer system allows all of the components, including computers, the network, and software, to work properly together. Administrators also troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for future system upgrades. Professional IT training and certification required. A college degree is desired. 6 to 7 years in IT management required.

28. Computer Systems Analyst FSN-10 Responsible for modifications to major sub-components of complete and complex, major, extensive, business-type, automated systems. Uses information technology tools to help enterprises of all sizes achieve operational goals by designing and developing new computer systems, choosing and configuring hardware and software or devising ways to apply existing systems’ resources to additional tasks. Responsible for advising and assisting on the development and/or maintenance of systems of considerable complexity involving linkage with other systems. Responsible for special project assignments or continuing design, modification, of complete and complex major, extensive, business-type, automated systems. B.A. in. technical field such as computer science, information science, applied mathematics, engineering or physical science. In addition, five to six years of progressively responsible experience, primarily of a technical, administrative or business management nature, at least three of which should have been as a systems analyst and computer programmer on large computer network.

29. Computer Programmer FSN-9 Responsible for the development of computer programs primarily for extensive and complex networks. Develops programs by writing programmer codes into any of a number of programming languages, depending on the need, for new or existing systems and reprograms for new or revised requirements. Devises program architecture. B.A. degree in information technology or business administration is desirable; however, at this level, completion of secondary school and three additional years of either technical or college level training and certification. In addition, four to five years of progressively responsible IT or business management experience, at least two and a half years of which should have been as a computer programmer.

30. Computer Operator FSN-7 Participates in and oversees the operations of computer hardware systems, ensuring that these machines are used as efficiently and securely as possible. They control the console of either mainframe digital computer or a group of minicomputers and set controls on the computer and peripheral devised required running computer tasks or “jobs”. Develops comprehensive reports of operating difficulties and action taken to resolve problems. Performs back up, virus checking, software upgrade and basic maintenance. Completion of secondary school is required. Some additional Information technology training is desired OR, a combination of secondary school and information technology training equivalent in duration to secondary school completion is acceptable. Two and a half to three years of progressively responsible experience in a combination of clerical and IT operations work...

31. Computer Programmer FSN-7 Develops computer programs which are portions of less complicated networks or develops programs for entire automated networks which are typical of the less complicated automated systems of an enterprise based on systems specifications provided by the network /computer systems administrator or others by writing programmer codes into any of a number of programming languages, depending on the need, for new or existing systems and reprograms for new or revised requirements.. Completion of secondary school is required. Some technical school and/or college training in information technology is desirable. Two and a half to three years of progressively responsible clerical and/or technical experience.

Human Resources Family

32. Human Resources Specialist FSN-11 Carries out cooperate personnel program. Serves as an advisor to management. Is responsible for managing the full range of human resources functions including the recruitment and appointment of local and third country national employees, job evaluation, compensation surveys, labor relations, placement and promotion of local employees; resignations and disciplinary actions; maintenance of position control records; and reporting. Completion of secondary school is required; collegiate degree in Human Resources or Management desirable. In addition, five to seven years of progressively responsible experience in the field of Human Resources is required.

33. Human Resources Specialist FSN -10 Serves as the senior local staff employee and advisor to the Human Resources Officer (HRO). Assists the HRO in managing and performing the full range of human resources including the recruitment and appointment of local and third country national employees, preparation of all types of personnel actions; placement and promotion of local employees; resignations and disciplinary actions; classification of local positions, maintenance of position control records; and reporting. Completion of secondary school is required; collegiate degree in Human Resources Management desirable. In addition, four to six years of progressively responsible experience in the field of Personnel Administration

34. Human Resources Specialist FSN-9 Assistant and advisor to the Human Resources Officer on matters relating to pay management of local employees. Expert on local practice particularly as they relate to non-cash benefits May evaluates positions and recommends grade level and title. Completion of secondary school is required. Some collegiate study is desirable. In addition, three to five years of progressively responsible experience in position classification or compensation administration.

35. Human Resources Assistant FSN-8 Recruits local employees for positions. The positions for which recruited range from the lowest trade or clerical levels to specialized professional positions. Explores and makes personal contacts with possible sources of job applicants. Prepares for approval advertisements or similar items to be run on recruiting websites, in newspapers and trade or professional journals. Screens all applicants responding to possible job openings. Serves as advisor to local employees on matters relating to career development or promotion. Completion of secondary school is required. Some collegiate study is desirable. In addition, two to four years of progressively responsible experience in recruitment or a closely related field.

36. Human Resources Assistant FSN 305-7 Expert on administrative matters relating to health benefits and services for all employees. Assists employees, hospitalized in country of assignment, with administrative paperwork connected with admission, payment of bills, and claims for reimbursement from insurance. Advises employees (particularly local employees) on worker’s compensation. Gathers documentation and follows through on the payment of claims due employees or their beneficiaries. Assists employees with paperwork in processing claims. Completion of secondary school is required. In addition, one to three years of progressively responsible experience in personnel work or a closely related field.

37. Human Resources Assistant FSN 305-6 Performs a variety of personnel clerical and administrative duties including, in-processing and out-processing of employees, expatriates. preparing notes to the Ministry of Foreign Affairs, preparing actions for a variety of transactions for Human Resources Officer’s approval., maintaining staffing patterns, personnel folders and files for local employees, assisting s with the Awards Program by requesting certificates, pins, arranging the awards ceremony. Out processing personnel. Completion of elementary school is required. In addition, two to two and one-half years of clerical experience in personnel work or a closely related field.

38. Human Resources Clerk FSN-305-5 Performs a variety of clerical and administrative support duties in Human Resources Unit. Maintains and keeps current guidebooks, notices and regulations, maintain agency phone list, correspondence, and forms. Completion of elementary school is required. Completion of secondary school is desirable. In addition, one and one-half to two years of clerical experience.

MISCELLANEOUS FAMILIES

39. Engineer FSN-11 Plans, schedules, conducts and coordinates detailed phases of engineering work. Uses judgment in the independent evaluation, selection, adaption and modification of standard engineering techniques and procedures. Prepares plans, designs, drawings, and specifications, bills of material and cost estimates for construction, alternation or repair work. Analyzes bids/contracts for contractor reliability, capability and specifications of materials, work and equipment. A college degree in engineering required. In addition, five years of progressively responsible engineering experience required. Must have current license/certification.

40. Project Engineer FSN-11 Provides professional engineering services in the planning, design, maintenance of one or more substantial and fairly complex projects or all engineering projects of a smaller, less complex company which has fairly standard engineering work. Develops scope of engineering studies, reviews and recommends on contractor bids and capabilities and the engineering feasibility of project proposals, advises on and supervises the engineering aspects of programs and projects in progress, prepares, analysis, selects, modifies and evaluates engineering projects to ensure the work is conducted according to sound professional engineering principles and practices. A college degree in civil or other specialized engineering. In addition, five years of progressively responsible engineering experience required. Must have current license/certification.

41. Trade Center Assistant FSN-9 Responsible for major segments of promotional activity incident to the mounting of trade shows and exhibitions. Contacts potential exhibitors and promotes their participation in specific trade shows or exhibitions. Obtains information from participating exhibitors about the nature and qualities of products or equipment to be displayed. Identifies target audience and makes personal calls on key executives in the local business community to elicit their attendance and/or participation. May assist in market research. Completion of secondary school is required. From three to five year of progressively responsible experience in sales, marketing or related commercial work.

42. Registered Nurse FSN-9 Provides the full range of registered nursing health care services, including the rendering of first aid, immunizations, as well as evaluating and assessing a variety of medical conditions through physical examination, and selecting the appropriate treatment under signed written nursing protocols or referral to medical officer or equivalent. Maintains liaison with local health care providers. Conducts health orientations for new arrivals and performs various other medical administrative functions.

Graduate of professional nursing school with a current and unrestricted Registered Nurse license from the U.S., Puerto Rico, or Western European equivalent is required. At least two years of occupational health experience with a large, complex organization (e.g., an international or multinational company).

43. Translator FSN-8 Translates from a foreign language (usually the host country language) into English or from English into a foreign language, materials of technical, scientific, or economic nature, where the use of technical terminology is regular and recurring. The material may involve more than one type of subject matter when only a general ability to become familiar with the special terminology of the subjects involved is required to translate the material. Documents translated may include technical manuals, laws, governmental regulations, scientific studies, technical specifications, and legal or financial documents. Completion of secondary school is required. Some collegiate study in English and the language of the host country is desirable. Two to four years of progressively responsible experience in interpreting or translating.

44. Registered Nurse FSN-8 Performs professional nursing services in the Health Unit. Screens employees seeking assistance in the Medical Unit by treating and dispensing medication to those having minor complaints (colds, muscle aches, headaches, minor injuries, bruises, insect bites, etc.). Checks vital signs, takes brief initial history, and refers patients to physician when indicated. Administers the immunization and injection program required for the area and for travel outside the area. Prepares patients and equipment and assists doctor with minor surgical, obstetrical, and gynecological procedures. Performs limited portions of physical examinations, e.g., blood pressure, EKG, vision, hearing, etc. Graduation from an associate degree program or other program of at least two years in length, in a school of professional nursing approved by the legally designated agency in the host country with a current and unrestricted Registered Nurse license from the U.S., Puerto Rico, or Western European equivalent is required. At least two years of professional nursing experience.

PROGRAM DEVELOPMENT FAMILY

45. Program Specialist FSN-12 As a recognized expert, serves as the principal LE Staff assistant to the Director of a major NGO type program and performs the full range of consultative, advisory, monitoring, information gathering, and evaluative services of broad scope and complexity in the field of recognized specialty. Includes advising on alternative approaches, preparing factual and analytical reports with recommendations, defining new program needs based upon analysis of social economic conditions and trends, conducting special research projects, making independent forecasts, monitoring various contracts. May or may not involve supervision. Requires college degree within specialty and 6-8 years of progressively responsible experience in the specialty.

46. Program Specialist FSN-11 Principal local assistant to the Director of a major NGO-type program providing the full range of consultative, advisory, monitoring, information gathering, and evaluative services or broad scope and complexity in the field of the employee’s recognized specialty. Includes developing comprehensive segments of major programs, preparing analytical reports with recommendations, determining effect of program on the host government and/or on the USG, briefing officials on developments. Requires college degree within specialty and 5-7 years of progressively responsible experience in the 47. specialty.

47. Program Specialist FSN-10 Performs various consultative, advisory, monitoring, information collecting, and evaluative services of moderate scope and complexity in the field of the employee’s recognized specialty in support of a major program. Including obtaining information and producing factual and some analytical reports, measuring progress of established projects towards organizational objectives, monitoring host government and privately financed programs. Requires college degree within specialty and 4-6 years of progressively responsible experience in the specialty.

48. Program Assistant FSN-9 Performs a variety of consultative, monitoring, information collecting, and technical services of intermediate scope and complexity in support of a major program. The gamut of responsibilities is focused on technical and operational issues .Includes data collection and analysis and reports are of a factual nature. Completion of secondary school is required. 3-6 years of progressively responsible experience is required in program preparation and planning, with 3 years directly within the specialty.

49. Program Assistant FSN-8 Performs a variety of consultative, monitoring, information collecting, and technical services of limited scope and complexity in support of a major program. The responsibilities are focused on technical and operational issues. Includes data collection and analysis and reports are of a factual nature. Completion of secondary school is required. 2-4 years of progressively responsible experience is required in program preparation and planning, with 2 years directly within the specialty.