Amendment_No__3_TAMPASS-D_SAQMMA14R0401.docx

DEPARTMENT OF STATE

TECHNICAL, ADMINISTRATIVE, MANAGEMENT, PROFESSIONAL AUGMENTATION STAFF SERVICES – DOMESTIC (TAMPASS-D)

REQUEST FOR PROPOSAL (RFP) – SAQMMA14R0401

AMENDMENT NO. 3

OCTOBER 15, 2014

U.S. Department of State Office of Acquisition Management

(A/LM/AQM/IT/ISB)

Cube 417G, 4th Floor, SA-6A 1735 N. Lynn Street Arlington, Virginia 22209

REQUEST FOR PROPOSAL (RFP) – SAQMMA14R0401

AMENDMENT 3

I. PURPOSE OF AMENDMENT NO. 3. Amendment No. 3 provides updates to Request for Proposal (RFP) Sections L and M.

II. SUMMARY OF THE AMENDMENT

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS OR RESPONDENTS

1. Section L.7.1 Volume I, Part A – Employee Benefit Plan was amended

1. Section L.7.5, Volume I, Part E – Qualifications was amended.

Replacement Section L is attached to this document. Changes are highlighted in Yellow.

SECTION M – EVALUATION FACTORS FOR AWARD

1. Section M.5 Evaluation Factors

0. Technical Evaluation Factor 1: Employee Benefits Plan was amended:

0. Updated 401K (Traditional or SIMPLE/SIMPLE IRA)

0. Updated Life Insurance, Accidental Death and Dismemberment Insurance

0. Technical Evaluation Factor 5: Qualifications was updated.

1. Key personnel qualifications were updated.

Replacement Section M is attached to this document. Changes are highlighted in Yellow.

III. ATTACHMENTS

IV. ADDITIONAL CHANGES

All other terms and conditions of SAQMMA14R0401 remain unchanged.

V. PROPOSAL DUE DATE AND TIME

The date and time set forth in SAQMMA14R0401 remains unchanged.

VI. OTHER

The Standard Form 30 will be posted after the Government Financial Management System (GFMS) year-end maintenance has been completed.

L.1 FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriated information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this address:

https://acquisition.gov/far/index.html.

L.2 52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates award of an Indefinite-Delivery Indefinite-Quantity contract resulting from this solicitation.

Hand-Carried/Express Mail

Regular Postal[footnoteRef:1]: United States Department of State [1: Not Recommended]

Offerors shall not submit, nor will the Government accept or evaluate, multiple proposals offering alternative solutions. Offerors shall not submit, nor will the Government accept or evaluate, multiple solutions within one proposal.

L.5 ACQUISITION TYPE

This acquisition is restricted to HUBZone small business concerns as a HUBZone small business set-aside.

Each offeror shall submit a proposal that clearly and concisely describes and defines the contractor’s response to the requirements contained in the RFP. Use of general or vague statements such as “standard procedures will be used” or “good project management practices” will not satisfy this requirement. Simply repeating or paraphrasing the RFP requirements without substantive, meaningful discussion will not be acceptable. Unnecessary elaboration or presentation beyond that which is sufficient to present a complete and effective proposal is not desired and may be construed as an indication of the offeror’s lack of understanding of the requirements or cost consciousness. Elaborate artwork or visual or other presentation aids is neither necessary nor desired. The desire is for clear succinct pictorials, graphs, etc.

L.6.1.2 ORGANIZATION OF VOLUMES

The entire proposal shall consist of two (2) separate volumes, organized as follows:

· Volume I: Technical Proposal

· Part A: Employee Benefits Plan

· Part B: Management Plan/Corporate Resources

· Part C: Contract Security

· Part D: Background Experience

· Part E: Qualifications

· Volume II: Cost/Price Proposal

L.6.1.3 GENERAL REQUIREMENTS AND PAGE LIMITATIONS

Each volume shall include a signed and dated cover letter that includes the following: the RFP reference number; date the RFP was issued; the DoS issuing office, location, and contact person; the closing date and time of the RFP (for submission of proposals); and the name, address (street, city, state, zip) of the offeror submitting the proposal. However, the cover letter(s) shall contain no pricing or technical information. Any such information provided in the cover letter will not be evaluated. Please note: The Department of State Seal is intended for use on official government documents only.

Each page within each volume and section shall be numbered using a consistent numbering scheme. This scheme shall also be used for all supporting documentation, such as charts, figures, diagrams, etc. that are included in each volume. Page numbering schemes that are difficult to track are not acceptable. The page limitations by volume are described below:

· Volume I – Technical Proposal

· There is a forty-five (45) page single sided limit imposed on Volume I.

· Volume II – Cost/Price Proposal

· There is no page limit on Volume II.

L.6.1.4 EXCLUSIONS FROM THE PAGE LIMITATIONS

In Volume I, Technical Proposal, the cover letter, table of contents, dividers, tabs, abbreviation lists and cover sheets shall be excluded from the page limitations. Other items excluded from the page limitations of each Part within Volume I are as follows:

· Compliance Matrix (Optional) As there is no page limit on the submission requirements for Volume II, there are no exclusions from page limitations. However, the offeror shall ensure that the cost/price proposal, including the cover letter, does not include any information that should be contained in Volume I, Technical Proposal. Any technical information placed in Volume II will not be passed on to the Technical Evaluation Team and such technical information will not be evaluated at all.

L.6.1.5 GENERAL FORMAT REQUIREMENTS

The following general format requirements shall be met for Volume I, Technical Proposal:

a. Pages are to be standard 8 ½” by 11” size

b. 12-point size type shall be used. The font shall be Times New Roman with one exception – Arial may be used for tables, figures, and graphics. The font size for tables and figures, and any other type of inserts can be no smaller than 8 point; The font size for any graphics as it appears on the printed page can be no smaller than 8 point

c. Margins shall be one-inch at top/bottom and left/right of the page and pages may not be reduced form. Headers and footers are allowed in the margins and their font size can be no smaller than 10 point

d. Pages shall be printed single-sided

e. Foldouts are limited to 11” to 17” size paper and shall count as two pages towards the page limit.

The following general format requirements shall be met for Volume II, Cost/Price Proposal:

a. Pages are to be standard 8 ½” by 11” size

b. 12-point size type shall be used. The font shall be Times New Roman with one exception – Arial may be used for tables, figures, and graphics. The font size for tables and figures, and any other type of inserts can be no smaller than 8 point; The font size for any graphics as it appears on the printed page can be no smaller than 8 point

c. Margins shall be one-inch at top/bottom and left/right of the page and pages may not be reduced form. Headers and footers are allowed in the margins and their font size can be no smaller than 10 point.

d. Pages shall be printed single-sided

Caution: Pages submitted in excess of the page limits enumerated above will not be evaluated. Text and graphics with font size smaller than the minimum specified will not be evaluated. The page limitations apply to the initial offer, revisions and final proposal submission (if applicable).

Each volume shall contain the following additional items:

· A cover, which shall indicate the following:

· Title of the Acquisition

· Proposal Category (Technical or Cost/Price)

· Volume Number

· RFP Number

· Name and Address of the Offeror

· Original or Copy Number

· A table of contents that provides sufficient detail such that all the important elements are easily located. The use of tables and dividers is encouraged. No content within these pages will be considered for evaluation. Offerors shall ensure these document pages are used solely for organization of the proposals.

L.7 TECHNICAL PROPOSAL INSTRUCTIONS

Technical proposals are to be prepared in a format that will facilitate the evaluation of proposals to meet the objectives and activities in Section C of the RFP. Accordingly, it is required that proposals be structured in such a way as to address separately each of the factors for evaluation as outlined below:

Requirements specific to each volume and part are as follows:

L.7.1 VOLUME I, PART A – EMPLOYEE BENEFITS PLAN:

The offeror shall submit a clear and complete Employee Benefits Plan that describes “how” the offeror shall meet the minimum mandatory technical requirements identified in RFP Section M.5. The minimum mandatory employee benefits include: 1) federal holidays; 2) personal time off/sick leave; 3) bereavement leave; 4) emergency/jury duty leave; 5) health care (medical, dental, and vision) insurance; 6) short-term and long-term disability insurance; 7) flexible spending accounts to pay for copayments, deductibles, some drugs, and other health care costs; 8) 401K(Traditional or SIMPLE)/SIMPLE IRA employer-sponsored retirement plan; 9) Life Insurance, Accidental Death and Dismemberment Insurance; and 10) other employer offered perks.

L.7.2 VOLUME I, PART B – MANAGEMENT PLAN/CORPORATE RESOURCES:

The offeror shall submit a clear and comprehensive description of its management approach and corporate resource capabilities to achieve the objectives describes in the Scope of Services. At a minimum, the offeror’s proposal shall include:

a. A staffing/organization chart that identifies key personnel and other identified members of the organization and a description of each individual’s roles and responsibilities;

b. A recruiting flow diagram for staff augmentation services and a comprehensive description of each step in the recruiting process flow from receipt of the Department of State’s service requirement to selection, employee hiring and orientation of the service employee;

c. A timeline for the recruiting process from receipt of the Department of State’s service requirement to selection, employee hiring and orientation of the service employee;

d. A description of the offeror’s ability to effectively manage and meet the service requirements of the Department while maintaining a high level of customer satisfaction;

e. A description of the offeror’s payroll system and on “how” the offeror processes (calculates and distributes) timely and accurate pay checks and W-2 forms;

f. A description on “how” the offeror tracks employee hours and complies with all employee/employer tax rules;

g. A description of the methods used to allow the employees to view their pay checks, benefits, and verify tax and other deductions;

h. A description of the methods used by the employer to remedy employee pay problems; and

i. A description of the offeror’s quality control plan, including specific methods and procedures for quality monitoring and tracking that identifies how the offeror will be able to address problem areas quickly.

L.7.3 VOLUME I, PART C – CONTRACT SECURITY

The offeror shall submit written proof that it has a current Department of Defense (DoD) FINAL SECRET, or INTERIM TOP SECRET, or FINAL TOP SECRET Facility Clearance.

L.7.4 VOLUME I, PART D – BACKGROUND AND EXPERIENCE

The offeror shall submit written proof that it has experience in providing support services to a federal agency as a prime contractor within the past 36 months. The offeror shall submit documentation evidencing its experience providing a contract annual value of $1 Million or more in the provision of technical, administrative, management and professional staff to a federal agency in support of its mission objectives. The offeror shall submit documentation evidencing years of experience in managing a $1M or greater annual payroll. The offeror shall identify its subcontractors and provide an explanation “why” and “how” the proposed subcontractors were selected. Include the following information on each subcontractor: Name of company; Address of company; DUNS Number: Cage Code: Facility Clearance Level; and Point of Contact (Name and Telephone Number). The offeror shall identify any active exclusion and delinquent federal debt records for its company and subcontractors.

L.7.5 VOLUME I, PART E – QUALIFICATIONS

The offeror shall submit written proof that its key personnel meet the following minimum mandatory requirements: 1) Bachelor degree from a nationally accredited institution or five (5) years of job-related equivalency; 2) three (3) or more years of experience in the proposed key personnel position (program and/or contract management); and 3) signed employment agreements for individuals whose resumes are presented and who are not currently employed by the Contractor or one of its subcontractors.

L.8 COST/PRICE PROPOSAL INSTRUCTIONS

a. Each offeror shall price their fixed, fully burdened labor rates using the 2014 United States (U.S.) Office of Personnel Management (OPM) General Schedule (GS) and Locality (Washington- Baltimore – Northern Virginia, DC-MD-VA-WV-PA; Los Angeles-Long Beach-Riverside, CA; Miami-Fort Lauderdale-Pompano Beach, FL; Houston-Baytown-Huntsville, TX; Atlanta-Sandy Springs-Gainesville,GA-AL; Boston-Worcester-Manchester, MA-NH-RI-ME; New York-Newark-Bridgeport, NY-NJ-CT-PA; Dallas-Fort Worth, TX;and Rest of United States) Pay Tables for Grades 5 through 15 (Step 1-10) and the Executive Schedule (ES) (Level V through Level I) found at http://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2014/general-schedule/ for determining the salary hourly rate. The contract indirect costs[footnoteRef:2] (e.g., overhead and general and administrative costs) and profit shall be built around the salary hourly rate to determine the fixed, burdened hourly rate. The offeror shall apply its indirect costs, general and administrative costs and profit to the direct labor (GS/ES hourly rate) and enter the Fixed, Burdened Hourly Rates into the Base Year Tables B-1-1 thru B-20. The offeror shall also apply its annual escalation to the base year and subsequent option years to complete Tables B-21-1 thru B-22-9, the option year fixed, fully burdened labor rates. [2: Indirect costs and profit remain fixed through the contract’s life unless an audit reveals a need for adjustment.]

b. Each offeror shall use the following Government Plug Number for Estimated annual ODCs: $1,000.00 per year, Tables B-23 through B-27. Each offeror shall propose a fixed General and Administrative and/or Material Handling rate to be applied to travel, material, and ODCs over the life of the contract. The offeror shall enter the General and Administrative and/or Material Handling rate into the ODC Burden Block of Section, Tables B-23 through B-27 and calculate the extended total ODCs. No description other than TBD is required for the Description Block.

c. Each offeror shall price their fixed, fully burdened labor rates using Wage Determination No: 2005-2103 Revision No: 14, Date of Revision: 07/25/2014 for the applicable Service Contract Act positions identified in Section J, Attachment C, Service Contract Act Rate Tables. The offeror shall be in compliance with the minimum wage rates and benefits set forth in the Department of Labor Wage Determination provided in Section J, Attachment D,Wage Determination 2005-2103. The offeror shall enter the Fixed, Burdened Hourly Rates into Tables B-28 and B-29.

d. Each offeror shall list any contract(s) terminated (partial or complete) within the past 5 years and basis for termination (convenience, default or no cost settlement). Include the contracting number, name, address and telephone number of the terminating officer. Include the same information for descoping modifications of more than $250K.

e. Each offeror shall provide compiled financial statements to determine business size based on a revenue-based size standard:

1. Period of measurement:

a. Annual receipts of a concern that has been in business for three or more completed fiscal years means the total receipts of the concern over its most recently completed three fiscal years divided by three;

b. Annual receipts of a concern which has been in business for less than three complete fiscal years means the total receipts for the period the concern has been in business divided by the number of weeks in business, multiplied by 52.

c. Where a concern has been in business three or more complete fiscal years but has a short year as one of the years within its period of measurement, annual receipts means the total receipts for the short year and the two full fiscal years divided by the total number of weeks in the short year and the two full fiscal years, multiplied by 52.

f. Each offeror shall describe its financial capacity to perform the contract (i.e. state the amount of the line of credit and provide bank letters; and provide information on outstanding loans, including terms, original and current balances). To be considered financially responsible, the offeror shall have a Dun and Bradstreet composite rating of 2 or better and a line of credit of $1.5M or higher.

g. If other divisions, subsidiaries, a parent or affiliated companies will perform work under this contract, please provide the name and location of such affiliate.

h. Each offeror shall identify significant related parties and extent of parental control (i.e., provide financial data for Parent company if the Parent controls cash/credit and corporate guarantee when Parent company controls cash/credit).

i. Each offeror shall indicate how they computed and applied indirect costs, including cost breakdowns (e.g., Overhead, General and Administrative, and Profit) to provide a basis for evaluating the reasonableness of proposed rates. Indicate the rates used and provide an appropriate explanation.

j. Each offeror shall complete blocks 12 through 18, as appropriate, of the Standard Form 33, Solicitation, Offer and Award.

k. Each offeror shall submit its Representations, Certifications, and Other Statements of Offerors (Section K) in Volume II.

L.9 FACILITY SECURITY CLEARANCE

The successful offerors shall possess a FINAL SECRET or INTERIM TOP SECRET or FINAL TOP SECRET Facility Security Clearance (FCL) issued by the Defense Security Services (DSS) at proposal submission. The offeror shall comply with the Section J, Listing of Attachments, Attachment A: DD Form 254, Department of Defense Contract Security Classification Specification and Contract Section H.7, Additional Security Requirements[footnoteRef:3]. [3: Contract Section H.7 Additional Security Requirements states that the offeror must ultimately possess a Defense Security Service (DSS) Top Secret Facility Security Clearance for contract performance.]

L.10 QUESTIONS

All questions must be submitted in writing. DoS will only accept questions by e-mail. Written questions relating to this RFP will be accepted through 11:00 A.M. (local Eastern time in effect when proposals are due) September 24, 2014. Any communications in reference to this RFP shall cite the reference number and be directed to the following individual:

Name: Mike Mickaliger CPCM, PMP, CBM Phone: 703-875-6937

The offeror shall submit one (1) paper original, three (3) paper copies and one (1) electronic copy of Volume I (Technical). The offeror shall also submit one (1) paper original and one (1) electronic copy of Volume II (Cost-Price). Each paper volume shall be submitted in a separate three ring binder. Electronic versions shall be submitted on compact disc (CD) and shall be prepared using Microsoft Office 2010 or a compatible format. Adobe PDF format is also acceptable. The Government will not reimburse the offeror for any cost associated with proposal preparation for this solicitation.

The entire proposal (Volumes I thru II) shall be submitted to the U.S. Department of State, Office of Acquisition Management at the address shown below, no later than 11:00 A.M. (Eastern time in effect when proposals are due) on the following date: November 4, 2014. All amendments issued under this RFP must also be signed and returned with the proposal.

The delivery address is:

Hand-Carried/Express Mail

Regular Postal[footnoteRef:4]: United States Department of State [4: Not Recommended]

Delivery of the proposals, hand-carried or by express mail (e.g., Federal Express), will be accepted Monday through Friday, except on Federal Holidays or during Government shut down, at the addresses set forth above. Should the building at this location be closed to the public for any reason on the date and time proposals are due, proposals shall be due on the first date after the date when the building is open to the public. Regular Postal is authorized but not recommended.

M.1 FAR 52.252-1 SOLICITATION PROVISIONS Incorporated by Reference (FEB 1998) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriated information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this address:

https://acquisition.gov/far/index.html

M.2 GENERAL

It is the Government’s intention to award one (1) Indefinite Delivery Indefinite-Quantity (IDIQ) contract by selecting the technically acceptable proposal with the lowest evaluated price. Proposals will be evaluated in accordance with the following process:

1. Step 1: The Department will conduct its cost/price evaluation per RFP Section M.6 Cost/Price Evaluation to find the lowest priced offeror.

2. Step 2: The Department will submit the lowest priced offeror’s technical proposal for a technical acceptability review.

a. If the lowest priced offeror is technically acceptable in all technical evaluation factors, the evaluation ends without conducting any further technical acceptability reviews.

b. If the lowest price offeror is technically unacceptable in any of the technical evaluation factors, the Department will submit the next lowest priced offeror technical proposal for a technical acceptability review.

c. The process will continue until the lowest priced offeror with a technically acceptable proposal is determined.

The Department intends to award the contract(s) without discussions, as permitted by FAR 15.306(a).

M.3 BASIS OF AWARD

This acquisition will utilize Lowest Price Technically Acceptable (LPTA) source selection procedures in accordance with FAR 15.101-2. This is a competitive LPTA best value source selection in which technical acceptability is considered the most important factor. By submission of its offer, the Offeror manifests its unconditional assent to all solicitation requirements, including terms and conditions, representation and certifications, and technical requirements[footnoteRef:5]. In order to be considered awardable, the Offeror must be evaluated as “acceptable” in every non-price technical factor. Failure to meet a requirement may result in an offer being determined technically “unacceptable”. [5: If the Offeror (a) takes exception to any term of this RFP, (b) proposes additional terms, or (c) omits material information required by this RFP, then the Department will consider the proposal to be unacceptable and the Offeror to be ineligible for contract award. The Department reserves the right to amend the terms of this RFP at any time prior to the source selection decision. If the Department modifies the RFP, the Offeror will be given an opportunity to modify their proposal.]

Based on the Government’s established minimum requirements, the Government shall evaluate the offeror’s proposal against these requirements to determine whether the proposal is acceptable or unacceptable, using the ratings and descriptions outlined below:

Technical Acceptable/Unacceptable Ratings

M.4 USE OF NON-GOVERNMENT SUPPORT FOR EVALUATIONS

Contractor support services may be used to assist the Government in performing technical evaluations of offerors’ proposals submitted in response to the RFP. Support contractors, if used, will be authorized access only to those portions of the proposal data and discussions that are necessary to enable them to provide advice on specialized matter or on particular problems. Support contractors may participate as technical advisors to a source selection board. However, in no event shall support contractors participate as voting members of any source selection board.

M.5 EVALUATION FACTORS

The Technical Evaluation Factors (i.e. non-Cost/Price) will be evaluated using an Acceptable/Unacceptable rating scheme.

Technical Evaluation Factor 1: Employee Benefits Plan The Government will evaluate whether the offeror satisfies the Government’s minimum mandatory employee benefits plan requirements[footnoteRef:6]. [6: The offeror shall certify that all subcontractors meet the minimum mandatory benefit standards. The Department’s Professional Employee Service contract employees receive an employee benefit package that is equal or better to the listed minimum mandatory requirements. The benefits apply to exempt and non-exempt (other than Service Contract Act Wage Determination) employees.]

New Year Day Birthday of Martin Luther King, Jr.

Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas Day

The proposal shall describe the company policy and identify the number of days of accrued time off benefits (e.g., vacation/PTO and Sick Leave) using the following anniversary dates:

1st Year 5th Year 10th Year 15th Year 20th Year

The proposal shall describe the company policy on bereavement/emergency leave and identify the time off benefits.

The proposal shall describe the company policy on jury duty and identify the time off benefits.

The proposal shall include a comprehensive summary that provides as a minimum: 1) name of insurance provider; 2) plan type; 3) group number; 4) insurance waiting period; 5) employer and employee share of premiums for employee, employee plus one, and family; and 6) high level summary of benefits.

The proposal shall include a comprehensive summary that provides as a minimum: 1) name of insurance provider; 2) plan type; 3) group number; 4) insurance waiting period; 5) employer and employee share of premiums for employee, employee plus one, and family; and 6) high level summary of benefits.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of insurance provider; 2) plan type; 3) group number; 4) insurance waiting period; 5) employer and employee share of premiums for employee, employee plus one, and family; and 6) high level summary of benefits.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of insurance provider; 2) plan type; 3) group number; 4) insurance waiting period; 5) employer and employee share of premiums; and 6) high level summary of benefits.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of insurance provider; 2) plan type; 3) group number; 4) insurance waiting period; 5) employer and employee share of premiums; and 6) high level summary of benefits.

FLEXIBLE SPENDING ACCOUNT

The employer shall offer the employee a Flexible Spending Account (FSA) for Medical Care.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of provider; 2) plan type; and 3) group number.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of the 401K (Traditional or SIMPLE)/SIMPLE IRA provider; 2) plan type, if applicable; 3) vesting schedule; 4) % match or non-elective contribution; and 5) availability to all employee policy regarding participation, eligibility, enrollment, and exclusions.

The proposal shall include a comprehensive summary that provides, as a minimum: 1) name of insurance provider; 2) plan type; 3) policy number; 4) employer and employee share of premiums; and 5) high level summary of benefits.

The proposal shall include a description of other benefits available to the employee, if any.

Technical Evaluation Factor 2: Management Plan/Corporate Resources The Government will evaluate whether the offeror satisfies the Government’s minimum manadatory management plan/corporate resources requirements.

1. Management Plan includes staffing/organization chart that identifies key personnel and other identified members of the organization and a description of each individual’s roles and responsibilities;

2. Management Plan includes a recruiting flow diagram for staff augmentation services and a comprehensive description of each step in the recruiting process flow from receipt of the Department of State’s service requirement to selection, employee hiring and orientation of the contract employee;

3. Management Plan includes a timeline (e.g., ten (10) business days for a new recruit and three (3) business days for incumbent rollover) for the recruiting process from receipt of the Department of State’s requirement to selection, employee hiring and orientation of the employee.

4. Management Plan demonstrates how the contractor will effectively manage and meet the service requirements of the Department while maintaining a high level of customer satisfaction;

5. Management Plan demonstrates how the offeror’s payroll system and processes ensure the timely and accurate processing of pay checks and W-2 forms;

6. Management Plan demonstrates how the offeror tracks employee hours and complies with all employee/employer tax rules, provides employee access to their pay checks, benefits, tax information and deductions;

7. The management plan demonstrates how the employer remedies employee pay problems and monitors and tracks quality.

8. Management plan includes a quality control plan and specific methods and procedures for quality monitoring and tracking that identifies how the offeror will be able to address problem areas quickly.

Technical Evaluation Factor 3: Contract Security The Government will evaluate whether the offeror satisfies the Government’s minimum mandatory contract security requirements.

The prime offeror (set-aside business) shall submit written proof that it has a current Department of Defense (DoD) FINAL SECRET, or INTERIM TOP SECRET, or TOP SECRET Facility Clearance at proposal submission.

Technical Evaluation Factor 4: Background and Experience The Government will evaluate whether the offeror satisfies the Government’s minimum mandatory background and experience requirements.

The offeror shall demonstrate experience in providing support services to a federal agency as a prime contractor within the past 36 months (i.e., the offeror shall submit the following information for verification within the Federal Procurement Data System: Customer Name (Federal Agency); Contract Number; Task Order Number, if applicable; Period of Performance; Initial Contract Value in dollars; Current (or completed) Contract Value in dollars; and a brief description of contract/task order scope of work).

The offeror shall submit documentation evidencing at least two (2) years of experience supporting a contract annual value of $1M or more in the provision of technical, administrative, management and professional staff to a federal agency in support of its mission objectives.

The offeror shall submit documentation evidencing at least two (2) years of experience in managing a payroll in excess of $1M annually.

The offeror shall identify its subcontractors and provide an explanation “why” and “how” the proposed subcontractor was selected. Include the following information on the subcontractor: Name of company; Address of company; DUNS Number; CAGE Code; Facility Clearance Level; and Point of Contact (Name and telephone number).

The offeror and its subcontractors shall have no active exclusion and delinquent federal debt records listed in the U.S, Government System for Award Management (SAM) database.

Technical Evaluation Factor 5: Qualifications The Government will evaluate whether the offeror satisfies the Government’s minimum mandatory qualification requirements.

Key personnel shall meet the following minimum requirements:

1) Bachelor degree from a nationally accredited institution or five (5) years of job-related experience equivalency; 2) three (3) or more years of experience in the proposed key personnel position (program and contract management); and 3) signed employment agreements for individuals whose resumes are presented and who are not currently employed by the Contractor or one of its subcontractors.

The offeror shall submit resumes that provide evidence of meeting the required education or the years of job-related experience equivalent, years of experience in the proposed key personnel position(s) (program and/or contract management); and signed employment agreements, as applicable. Resumes shall include education, experience, background accomplishments, and other pertinent information related to similar work.

M.6 COST/PRICE EVALUATION

The Government will conduct price analysis to determine price fair and reasonableness based upon the GS, ES, and Service Contract Act Fixed, Fully Burdened Hourly Labor Rates (inclusive of overtime) for each locality. If fair and reasonableness of price is not determined through adequate price competition, then the Department may require the review of rationale and supporting data to establish the reasonableness of proposed price(s).

The Government will also use Contract Section J, List of Attachments, Attachment E, Sample Evaluation Worksheet with its CLINS, associated hours and the contractor proposed Fixed, Fully Burdened Hourly labor rates to determine the total evaluated price of a sample snapshot to support the selection of the lowest price, technically acceptable offeror by applying the offeror’s proposed Fixed, Fully Burdened Hourly Labor Rates to each GS equivalent CLIN (GS-5 thru GS-15 Steps 1 thru 10) and ES equivalent CLINS (Levels V thru I) based on the (Washington- Baltimore – Northern Virginia; DC-MD-VA-WV-PA) locality rates; multiplying the CLIN Fixed, Burdened Hourly Rates by 1920 basic hours and 20 overtime hours. The Government will also evaluate burdens applied to the Other Direct Cost CLINS. The Government will also evaluate all Representations, Certifications, and Other Statements of Offerors.