FBO_Solicitation_SAQMMA14R0347__Charleston.pdf

SAQMMA14R0347

OPERATIONS AND MAINTENANCE

CHARLESTON REGIONAL CENTER

3 | P a g e

SECTION B – SUPPLIES OR SERVICES

AND PRICES/COSTS

B-1. TYPE OF CONTRACT

This is a hybrid IDIQ contract with fixed priced CLINs and a Fixed Price Task order CLIN with predetermined labor rates and fixed unit pricing. CLIN X001 and CLIN X002 are Firm Fixed Price with a firm fixed monthly rate.

CLIN X003 is an IDIQ CLIN that will apply to any Firm Fixed-Price task orders that may be issued under the contract.

B-2. MINIMUM AND MAXIMUM CONTRACT AMOUNTS-INDEFINITE QUANTITY CONTRACT (05/95)

(a) Per FAR 52.216-22 "INDEFINITE QUANTITY," the minimum for this indefinite quantity contract shall be any quantity or combination of supplies and services equal to the amount set forth below. This contract is for One

Base Year and Four Option Years.

Base Year: $_____________

Option Year 1: $_____________

Option Year 2: $_____________

Option Year 3: $_____________

Option Year 4: $_____________

The maximum for this indefinite quantity contract shall be any quantity or combination of supplies and services equal to $(to be determined at the time of contract award).

Prices/Cost Proposal:

(b). In accomplishing the work required under this contract, the Contractor shall provide the total monthly price for CLINs 0001, 0002, 1001, 1002, 2001, 2002, 3001, 3002, 4001, and 4002. The price shall include direct and indirect labor, overhead, G&A, profit and/or other allowable and applicable costs necessary to effectively perform the requirements.

(c). Reimbursable Parts/ Materials . Parts and materials requested and/or authorized to be provided by the

Contractor under CLIN 0003, 1003, 2003, 3003, and 4003 of the contract shall be reimbursed by the Government at the manufacturer’s or supplier’s published price list plus normal shipping, and mailing cost. Special handling such as supplier delivery and premium freight require advance approval of the COR.

(d). Payment For Hours Department of State (DoS) shall pay only for the hours actually furnished by the

Contractor in accordance with the terms of this contract. However, travel time between facilities to perform work is considered work time.

4 | P a g e

B-3. DESCRIPTION OF SERVICES

The Contractor is responsible for the operation, maintenance, repair, preventive maintenance, installations, and alterations of the plumbing, mechanical equipment and systems, electrical equipment and systems, elevators, uninterruptable power supplies, pest control, landscaping, lamping services, recycling, trash removal and buildings custodial services at the United States Department of State, Charleston Regional Center (CRC) site in accordance with the specifications of the contract. The Contractor shall provide all management, supervision, labor, materials, parts, supplies, equipment, and subcontract services (except as specifically designated as provided by the Department Of State); and shall plan, schedule, coordinate and assure effective and economical completion of all services and deliverables required herein. The Contractor shall not perform maintenance to the security systems nor to the modular furniture with the exception of electrical components.

B.4 EXPLANATORY NOTES FOR SECTION B CLINs.

B.4.1 CLINs 0001 0002, 1001, 1002, 2001, 2002, 3001, 3002, 4001, 4002 are Fixed Prices for the services, supplies and materials necessary for the operation and maintenance, repairs (under $2500.00, each), preventive maintenance, custodial, grounds maintenance, pest control, trash removal, recycling, and deliverables described in this contract.

B.4.2 CLIN 0003, 1003, 2003, 3003, and 4003 is a Government estimate amount. Under this CLIN (for repairs over $2500.00) the Contractor may be reimbursed for actual costs associated with: material, parts, supplies, equipment, tools, handling charges and subcontract costs. These costs shall include labor, fringe benefits, direct and indirect costs, overhead, general and administrative expenses, and profit.

B.4.3 Under CLIN 0003, 1003, 2003, 3003, and 4003 the amounts for the number of man-hours, materials and supplies will be negotiated for each individual request. The deductions in the deduction tables in Section C, Exhibit 12, and Section J, Attachment C and D, shall be used by the Government as the basis for calculating deductions for failure to provide work as required by the contract.

B.4.4 During the contract period of performance the Contractor may request that the Contracting Officer grant an equitable adjustment to said prices (rates) when the basis for said equitable adjustments is an increase in the wage rates set forth in the applicable Department of Labor (DOL) Service Contract (SCA) Wage Determination (WD), Davis Bacon Wage determination scale per locality, or an increase in the wage rates of an applicable Collective

Bargaining Agreement. (CBA).

5 | P a g e

B.5 BASE YEAR PRICE SCHEDULE

CLIN Description Unit Qty Price Annual Total

0001 Operation and

Maintenance Services Month 12 $__________ $__________

0001A BASIC SERVICE INCENTIVE (est annually) $__________

MAXIMUM ANNUAL DOLLAR AMOUNT

CONTRACTOR MAY BE AWARDED

FOR MAINTAINING 100% COMPLIANCE

FOR SERVICE CALLS, PREVENTIVE

MAINTENANCE, RWA PROJECTS, TOURS,

AND MAINTENANCE REPAIRS. (QASP,

SECTION C EXHIBIT 12)

0002 Fixed Price for the custodial, grounds maintenance, pest control, trash removal, recycling, and deliverables described in this contract.

Month 12 $__________ $__________

0003 REIMBURSABLE

All labor (During Normal Working Estimated amount $160,000.00 and outside Normal Working Hours) for: Each repair OVER $2,500.00 to building Equipment and systems per

Section C, paragraph C-13; sustaining architectural/structural maintenance

& repairs over $2,500.00 each to building equipment and systems per Section C, paragraph C-14;and pre-existing deficiencies per

Section C paragraph C-17.

All Services for building alterations and installation of equipment/systems per

Section C, paragraph C-15. This amount includes material purchases, equipment purchases, and labor to support facilities programs for requirements in CLIN 0003 and additional work as needed outside of basic services. Fire alarm Cable/DSL’s

(for connection to Homeland Security and

DC monitoring), diesel fuel.

Total Price For CLINs 0001 and 0002 (Basic Services) for Base Period: $__________

Total Estimated Amount For CLIN 0003 for Base Period: $160,000.00

6 | P a g e

Total Estimated Price for Base Year (CLINs 0001 thru 0003): $__________

Note: CLIN 0003 is an estimated amount only for possible work under task orders. This amount is not included in the monthly price paid to the contractor.

Labor Rates For Reimbursable Work and for Table Of Deduction for Base Year.

The Contractor shall insert Labor Rates, where applicable, based on proposed personnel and cost proposal.

Operational Labor

Rates

Hourly

Rate Overtime Rate Holiday Rate

Project Manager

On-Site Supervisor

HVAC Technician

Master Electrician

Maintenance

Mechanic

Journeyman

Electrician

Night Time Custodial

Supervisor

Porter

Custodian

Warehouseman

B.6 OPTION YEAR 1 PRICE SCHEDULE

1001 Operation and

1001A BASIC SERVICE INCENTIVE (est annually) $__________

CONTRACTOR MAY BE AWARDED

FOR MAINTAINING 100% COMPLIANCE

FOR SERVICE CALLS, PREVENTIVE

MAINTENANCE, RWA PROJECTS, TOURS,

1002 Fixed Price for the custodial, trash removal, recycling, and deliverables

7 | P a g e

1003 REIMBURSABLE

for: Each repair OVER $2,500.00 to building Equipment and systems per

Section C, paragraph C-13; sustaining architectural/structural maintenance

& repairs over $2,500.00 each to building equipment and systems per Section C, paragraph C-14;and pre-existing deficiencies per

Section C paragraph C-17.

All Services for building alterations and installation of equipment/systems per

Section C, paragraph C-15. This amount includes material purchases, equipment purchases, and labor to support facilities programs for requirements in CLIN 1003 and additional work as needed outside of basic services. Fire alarm Cable/DSL’s

Total Price For CLINs 1001 and 1002 (Basic Services) for Option Year 1: $__________

Total Estimated Amount For CLIN 1003 for Option Year 1: $160,000.00

Total Estimated Price for Option Year 1 (CLINs 1001 thru 1003): $__________

Note: CLIN 1003 is an estimated amount only for possible work under task orders. This amount is not

Labor Rates For Reimbursable Work and for Table Of Deduction for Option Year 1.

The Contractor shall insert Labor Rates, where applicable, based on proposed personnel and cost proposal.

Hourly

Rate Overtime Rate Holiday Rate

Project Manager

On-Site Supervisor

HVAC Technician

Master Electrician

Maintenance

Mechanic

Journeyman

Electrician

Night Time Custodial

Supervisor

Porter

8 | P a g e

B.7 OPTION YEAR 2 PRICE SCHEDULE

2001 Operation and

2001A BASIC SERVICE INCENTIVE (est annually) $__________

CONTRACTOR MAY BE AWARDED

FOR MAINTAINING 100% COMPLIANCE

FOR SERVICE CALLS, PREVENTIVE

MAINTENANCE, RWA PROJECTS, TOURS,

2002 Fixed Price for the custodial, trash removal, recycling, and deliverables

2003 REIMBURSABLE

for: Each repair OVER $2,500.00 to building Equipment and systems per

Section C, paragraph C-13; sustaining architectural/structural maintenance

& repairs over $2,500.00 each to building equipment and systems per Section C, paragraph C-14;and pre-existing deficiencies per

Section C paragraph C-17.

All Services for building alterations and installation of equipment/systems per

Section C, paragraph C-15. This amount includes material purchases, equipment purchases, and labor to support facilities programs for requirements in CLIN 2003 and additional work as needed outside of basic services. Fire alarm Cable/DSL’s

Total Price For CLINs 2001 and 2002 (Basic Services) for Option Year 2: $__________

Total Estimated Amount For CLIN 2003 for Option Year 2: $160,000.00

Total Estimated Price for Option Year 2 (CLINs 2001 thru 2003): $__________

9 | P a g e

Note: CLIN 2003 is an estimated amount only for possible work under task orders. This amount is not

Labor Rates For Reimbursable Work and for Table Of Deduction for Option Year 2.

The Contractor shall insert Labor Rates, where applicable, based on proposed personnel and cost proposal.

Hourly

Rate Overtime Rate Holiday Rate

Project Manager

On-Site Supervisor

HVAC Technician

Master Electrician

Maintenance

Mechanic

Journeyman

Electrician

Night Time Custodial

Supervisor

Porter

B.8 OPTION YEAR 3 PRICE SCHEDULE

3001 Operation and

3001A BASIC SERVICE INCENTIVE (est annually) $__________

CONTRACTOR MAY BE AWARDED

FOR MAINTAINING 100% COMPLIANCE

FOR SERVICE CALLS, PREVENTIVE

MAINTENANCE, RWA PROJECTS, TOURS,

3002 Fixed Price for the custodial, trash removal, recycling, and deliverables

10 | P a g e

3003 REIMBURSABLE

for: Each repair OVER $2,500.00 to building Equipment and systems per

Section C, paragraph C-13; sustaining architectural/structural maintenance

& repairs over $2,500.00 each to building equipment and systems per Section C, paragraph C-14;and pre-existing deficiencies per

Section C paragraph C-17.

All Services for building alterations and installation of equipment/systems per

Section C, paragraph C-15. This amount includes material purchases, equipment purchases, and labor to support facilities programs for requirements in CLIN 3003 and additional work as needed outside of basic services. Fire alarm Cable/DSL’s

Total Price For CLINs 3001 and 3002 (Basic Services) for Option Year 3: $__________

Total Estimated Amount For CLIN 3003 for Option Year 3: $160,000.00

Total Estimated Price for Option Year 3 (CLINs 3001 thru 3003): $__________

Note: CLIN 3003 is an estimated amount only for possible work under task orders. This amount is not

Labor Rates For Reimbursable Work and for Table Of Deduction for Option Year 3.

The Contractor shall insert Labor Rates, where applicable, based on proposed personnel and cost proposal.

Hourly

Rate Overtime Rate Holiday Rate

Project Manager

On-Site Supervisor

HVAC Technician

Master Electrician

Maintenance

Mechanic

Journeyman

Electrician

Night Time Custodial

Supervisor

Porter

11 | P a g e

B.9 OPTION YEAR 4 PRICE SCHEDULE

4001 Operation and

4001A BASIC SERVICE INCENTIVE (est annually) $__________

CONTRACTOR MAY BE AWARDED

FOR MAINTAINING 100% COMPLIANCE

FOR SERVICE CALLS, PREVENTIVE

MAINTENANCE, RWA PROJECTS, TOURS,

4002 Fixed Price for the custodial, trash removal, recycling, and deliverables

4003 REIMBURSABLE

for: Each repair OVER $2,500.00 to building Equipment and systems per

Section C, paragraph C-13; sustaining architectural/structural maintenance

& repairs over $2,500.00 each to building equipment and systems per Section C, paragraph C-14;and pre-existing deficiencies per

Section C paragraph C-17.

All Services for building alterations and installation of equipment/systems per

Section C, paragraph C-15. This amount includes material purchases, equipment purchases, and labor to support facilities programs for requirements in CLIN 4003 and additional work as needed outside of basic services. Fire alarm Cable/DSL’s

Total Price For CLINs 4001 and 4002 (Basic Services) for Option Year 4: $__________

Total Estimated Amount For CLIN 4003 for Option Year 4: $160,000.00

Total Estimated Price for Option Year 4 (CLINs 4001 thru 4003): $__________

12 | P a g e

Note: CLIN 4003 is an estimated amount only for possible work under task orders. This amount is not

Labor Rates For Reimbursable Work and for Table Of Deduction for Option Year 4.

The Contractor shall insert Labor Rates, where applicable, based on proposed personnel and cost proposal.

Hourly

Rate Overtime Rate Holiday Rate

Project Manager

On-Site Supervisor

HVAC Technician

Master Electrician

Maintenance

Mechanic

Journeyman

Electrician

Night Time Custodial

Supervisor

Porter

B-10 GRAND SUMMARY BASE YEAR AND 4 OPTION YEARS

Offerors are to provide prices in the spaces below for the base year, for each of the four option years, and the total amount for the base year and four option years.

Total amount for Base Year per B.5 total $__________

Total amount for Option Year One per B.6 total $__________

Total amount for Option Year Two per B.7 total $__________

Total amount for Option Year Three per B.8 total $__________

Total amount for Option Year Four per B.9 total $__________

TOTAL BASE YEAR AND FOUR OPTION YEARS $__________

13 | P a g e

SECTION C – DESCRIPTION/SPECIFICATIONS

STATEMENT OF WORK

SECTION C INDEX:

Title

C-1 Incorporation Of Contractor’s Technical Proposal

C-2 Services

C-3 Contractor Staffing and Acceptance for Basic Services

C-4 Contractor Staffing For Miscellaneous Services

C-5 Occupant Work Hours

C-6 Building Information

C-7 Contractor’s Scheduling Work

C-8 Environmental Rebates

C-9 Certain Functions At CRC Buildings To Be Performed

Only By Designated Types Of Personnel

C-10 Deliverables In Contract

C-11 RESERVED

C-12 Service Calls

C-13 Repairs To Building Equipment And Systems

C-14 Sustaining Architectural/Structural Maintenance And Repairs

To Interior/Exterior Of Buildings

C-15 Reimbursable Building Alterations And Installation Of

Equipment /Systems

C-16 Building Tours

C-17 Pre-existing Deficiencies

C-18 RESERVED

C-19 Continuity Of Operations

14 | P a g e

C-20 Contractor Phase-In Visit And Plan (if applicable)

C-21 Quality Control Plan (QCP)

C-22 Contractor Phase-Out Services And Phase Out Plan

C-23 Communication Equipment

C-24 On The Shelf Replacement Parts And Materials

C-25 Applicable Publications

C-26 Protection Of, And Damage To Government Resources

C-27 Custodial Performance Requirements

C-27A Contractor Furnished Supplies, Materials, Affirmative Procurement Program (APP)

For Environmental Protection Agency (EPA), and Equipment

C-28 Grounds Maintenance Performance Requirements

C-29 Trash Pickup and Removal Services

C-30 Pest Control

C-31 Energy and Water Conservation

C-32 Fire Alarm

C-33 Issuance of Task Orders

LIST OF SECTION C EXHIBITS

Exhibit 1 Qualifications of Contractor Employees

Exhibit 2 Operation, Maintenance, and Repair of Equipment

Exhibit 3 Reserved

Exhibit 4 Sustaining Architectural/Structural Repairs To Interior/Exterior of Buildings

Exhibit 5 Environmental, Health and Safety

Exhibit 6 Reimbursable Services For Building Alterations and Installation of Equipment/Systems

Exhibit 7 MAXIMO

Exhibit 8 Electrical Distribution Systems (EDS)

Exhibit 9 Uninterruptable Power Supply (UPS) Systems

15 | P a g e

Exhibit 10 High Priority Areas In the CRC Buildings

Exhibit 11 Equipment Inventory List

Exhibit 11A VortSentry Manufacturer’s Guidelines

Exhibit 12 Quality Assurance Surveillance Plan

C-1. INCORPORATION OF CONTRACTOR'S TECHNICAL PROPOSAL (05/95)

(a) The Contractor shall perform this contract in accordance with its technical proposal dated (insert at time of award), any revisions thereto submitted in response to Solicitation No. SAQMMA14R0347.

(b) The Contractor's technical proposal is incorporated by reference and hereby made subject to the provisions of the "ORDER OF PRECEDENCE" clause in SECTION I of this contract. Under the "ORDER OF

PRECEDENCE" clause, the Contractor's technical proposal shall follow "the specifications" in the order of precedence.

C-2. SERVICES:

The Contractor is responsible, except for the Government furnished property set forth in Section H, paragraph H-

3 and H-4, for providing and managing all the administrative and technical services, materials, supplies, and equipment, for the operation, maintenance, and repair of the plumbing, mechanical equipment and systems, electrical equipment and systems, elevators, energy management systems and buildings, lamping service and replacement, facilities management, custodial services; trash collection and removal; recycling; landscaping; pest control; reimbursable facility alterations, and preventive maintenance and repairs of the fire alarm systems to include with associated EVCS (Emergency Voice Communications System) in accordance with Section C

Exhibits 1 through 12; with the exception of physical protection (security). The Contractor is responsible; at the

Department of State, (DoS) Charleston Regional Center; Bldgs A, B, C, D, E, and 84; in accordance with Section

C of the contract. Wherever the term “COR” is used in this contract, it shall mean the “Contracting Officer’s

Representative, or designee.” The Contractor shall be responsible to provide all of the operational and maintenance services required by this contract for any equipment or systems that may be purchased and installed by the DoS as a replacement to an already existing piece of equipment or system. DoS will negotiate a consideration for the replaced old equipment or systems based on the Contractor’s risk reduction. The building addresses/statistics are set forth in Section C, para. C-6.

C-3. CONTRACTOR STAFFING AND ACCEPTANCE FOR BASIC SERVICE:

A. Qualifications of Contractor Employees. The Contractors proposed staffing will be reviewed and accepted by DoS, prior to award, as identified within their Technical Proposal, and the Contractor shall use their proposed and Government accepted staffing during the life of the Contract. If the Contractor requests any changes to their original staffing plan, it shall be submitted in writing and approved by the

COR. If accepted, a formal modification to the Contract will be completed through the Contracting Office.

The Contractor shall furnish the necessary skilled staffing to ensure sufficient continuation of building operations during vacations, sick days, jury duty, etc. The Contractor shall have all their proposed personnel on-site during the scheduled hours of contract performance, in accordance with the number of hours per contract trade, as submitted and accepted within the Offeror’s Technical Proposal. The qualifications of trade employees are set

16 | P a g e forth in Section C, Exhibit 1, Service Contract Act, Directory of Occupations.

B. Proposed On-Site Operational Staffing and Availability: The Contractor shall provide on-site operational and maintenance personnel, custodial personnel, and/or porters on-site based on major

Contract Operations, to include:

Operations and Maintenance Inventory and Equipment

Building Statistics

Response Time to Service Calls

Custodial Requirements

1. The following staff are considered Key Personnel and shall be provided by the Contractor. The Key

Personnel specifically identified in their Technical Proposal: (4) Four - each Full-time Trades personnel,

(2) certified HVAC technicians, One Master Electrician and One Journeyman electrician, One (1)

Administrative Staffing personnel, Night Time Custodial Supervisor as (Key Personnel). Each shall work eight (8) hours a day, Monday thru Friday, during normal building operational hours, except for the Night

Time Custodial Supervisor who shall work eight (8) hours during the night shift. Each staff member shall be located within the facility campus, during their designated eight (8) hour shift, as directed by the COR.

Personnel will be responsible for their specific trade duties among all six buildings on this campus. A

Project Manager and on-site Supervisor, in accordance with paragraph C-3G below, are also Key

Personnel.

2. The Contractor shall develop their staff based on paragraph C-3., and other requirements throughout this

Contract. For historical data the current trade staffing personnel consist of two (2) Licensed HVAC

Mechanics (Both must be trained and certified in Liebert XDV and CRV operation and maintenance). (1)

One –each Night Time Custodial Supervisor (Key Personnel), (5) Five – each Porters, (13) Thirteen

Custodians, (1) One licensed Master Electrician (1) One licensed Journeyman’s Electrician, (1) one

Warehouseman , and (5) Five Maintenance Mechanics.

C. On-site Services: Each contract employee shall clock in when entering the building and clock out when leaving the building. Employees, including supervisors, who leave the building during scheduled work performance hours shall first notify the COR. Records of time and arrival shall be submitted weekly.

D. The Contractor will be deducted 2.0 times the rate in Schedule B, during each calendar month, for each hour greater than the Acceptable Quality Level of eight (8) hours of missed staffing. For example, during the month of

October, when there’s an accumulative 8 hours or less of missed staffing, the Contractor will not be deducted, although if a Porter misses 4 hours of work and a HVAC Mechanic misses 8 hours of work, the Contractor will be deducted 2.0 x 4 hours absent x the rate for the HVAC Mechanic. (Rates used for deduction purposes are associated with the trade and custodial staffing that is absent. (See Quality Control Plan, Section C-21). The

Contractor will be notified of the deduction amount, prior to invoice submission, to help ensure un-interruption in payments.

E. Hours of work timeframes may vary during winter and summer. Personnel responsible for the operation of the heating, ventilation and air-conditioning systems may be required to be available to tour the facility and equipment during extremely cold or hot weather at times other than those specified for start-up and shutdown of

HVAC equipment in accordance with the Facility Operating Plans. This is a basic service and is part of the offeror’s basic proposal price.

17 | P a g e

F. Custodial Training: Minimum Training Requirements for Contractor's employees: The Contractor shall possess and maintain Employee Training Records onsite, within thirty (30) calendar days after contract award date. As a minimum, the Training Records shall include:

1. The name of each person, employed by the Contractor, and their job title.

2. Signature of each employee, certifying they have participated, as a minimum, in the following training requirements:

a) Training in the building fire alarm/emergency systems and trained on the procedures to follow in the event of fire or other or other emergency.

b) Training in the proper use of cleaning materials, equipment, cleaning of above-floor surfaces, cleaning of hard floor surfaces, cleaning of carpeted floor surfaces, cleaning of restrooms, and processes/procedures.

3. Training in blood borne pathogens (OSHA 1910.1030), Hazard Communications (OSHA 1910.1200), and

Personal Protective Equipment (OSHA 1910 Subpart I).

G. The Contractor shall employ one (1) on-site Project Manager that spends, as a minimum, eight (8) hours a day performing duties for the Charleston Regional Center. The Project Manager’s on-site business conduct shall only be relative to the Charleston Facility. This includes managing all the Services that are to be provided within this

Contract. In addition, the Contractor shall provide one (1) full-time, Monday thru Friday, on-site Supervisor.

C-4. CONTRACTOR STAFFING FOR MISCELLANEOUS SERVICES:

Personnel responsible for the operation of the heating, ventilation and air-condition systems may be required to be available to tour the facilities and equipment during extreme cold or hot weather at earlier or later times other than specified for start-up and shutdown of HVAC equipment in accordance with the Facility Operating Plans. This is a basic service and is part of the offeror’s basic proposal price (CLIN X001).

C-5. OCCUPANT WORK HOURS:

Official working hours of facility occupants are as follows: 7:00 a.m. to 6:00 p.m., Monday through Friday.

C-6 BUILDING INFORMATION:

Building Address

A 1969 Dyess Ave. Charleston, SC 29405

B 1969 Dyess Ave. Charleston, SC 29405

C 2010 Bainbridge Ave. Charleston, SC 29405

D 1269 Holland Ave. Charleston, SC 29405

E 1999 Dyess Avenue N. Charleston SC

84 1135 Holland Ave. Charleston, SC 29405

18 | P a g e

BUILDING: A

A. Building Data:

Location: Charleston, SC

Height of Building: 44 feet

Number of Stories: 3

Building Completed: 2002

Population: 135-170

B. Building Statistics:

Gross Area:……..…………………….…... 43,200 SF

Occupiable Area:………………………… ..28,876 SF

Net Building Cleaning Area (Footnote 1)/:………………42,191 SF

Restroom Fixtures:……………………………………………………………...36 Fixtures

Utility Sinks:……………………………………………………………………..6 Fixtures

Water Fountains:…………………………….………….………………………3 Fixtures

Exterior Window:.…………………….……………………………………..92 Windows

Plate Glass:………………………………………………………………………..3,760 SF

Venetian Blinds:…………………………….…………………………………92 Blinds

Floors

Total Rugs and Carpet………………………….…………………………32,262 SF

ADP-Space (Raised Floor):……………………………………………….…..……….2,682 SF

Hard floor area to be stripped/ sealed…………………………………………..1,863 SF

Freight Elevators:……………………………………………………………..…1 Elevator

Stairways (Flights):…………………………………………………………..……3 Flights

Footnotes:

1/ That part of the building that is to be cleaned by the Contractor. This includes but is not limited to;

main/secondary corridors, entrances, lobbies, office space (including executive space), storage space, ADP rooms, stairwells and restrooms within the building.

BUILDING: B

Height of building: 44 feet

Depth of Moats: N/A

Number of Stories: 3

Building completed: 1995

Population: 125-150

Gross Area:.............................................45,000 SF

Occupiable area:........................................25,645 SF

19 | P a g e

Net building cleaning area (Footnote 1)/...44,080 SF

Restroom Fixtures.................................... 96 Fixtures

Utility Sinks.........................................25 Fixtures

Water Fountains....................................... 6 Fixtures

Exterior Windows:.................................... 58 Wins

Plate Glass............................................. .1512 SF

Venetian Blinds........................................ 56 Blinds

Room Cleaning:

Bare Floor.................................................2,938 SF

Carpeted...................................................23,400SF

Stairways (flights)........................................ .3 Flights

Passenger Elevators:..........................................1 Elevs

Freight Elevators:............................................0 Elevs

Garage and Ramps:............................................280 SF

Hard floor area to be stripped and sealed...................2,938 SF

Total rugs and carpet in building..........................23,400 SF

Loading Dock (concrete).................................... 192 SF

C. Outside Grounds:

Outside area to be policed................................(5 Acres)

1/ That part of the building that is to be cleaned by the Contractor. This includes but is not limited to: corridors, entrances, lobbies, office space, storage space, garage and ramps within the building 44,080 square feet

BUILDING: C

Height of Building: 44 feet

Number of Stories: 3

Building Completed: 2004

Population: 300

Gross Area:……..…………………….…... 93,184 SF

Occupiable Area:………………………… ..47,426 SF

Net Building Cleaning Area(Footnote 1)/:..79,642 SF

Gross Area of Lobbies and Entrances :………3,596 SF

Restroom Fixtures:………………………………………………………..…...67 Fixtures

Utility Sinks:……………………………………………………………………..4 Fixtures

Water Fountains:…………………………….………….………………………19 Fixtures

Exterior Window:.…………………….……………………………………..110 Windows

Plate Glass:………………………………………………………………………..3,370 SF

Venetian Blinds:…………………………….…………………………………156 Blinds

Executive Space Carpeted:……….…………………………….…………….….11,112 SF

Room Cleaning Carpeted:……………………………………………………….28,385 SF

Rest Room Ceramic Tile:…………………………………………………………6,950 SF

20 | P a g e

Storage Space (VCT):…………………...………...………………………………1,757 SF

Stairways (Flights):…………………………………………………………..……6 Flights

Stairwells (Rubber Tile):…………………………………………..……….……..2,243 SF

Freight Elevators:……………………………………………………………..…1 Elevator

Hard Floor Area to be Stripped and Sealed:…………………………….…..…….3,913 SF

Total Rugs and Carpet in Building:…………………………………….…..…....69,028 SF

BUILDING: D

Location: 1269 Holland Street Charleston, SC

Height of building: 44 feet

Depth of Moats: N/A

Number of Stories: 2

Building completed: Jan. 2000

Population: 250-300

Passport agency

Gross Area:.......................................68,200 SF

Occupiable area:..................................50,297 SF

Net building cleaning area (Footnote 1)/.....................62,493 SF

Restroom Fixtures.............................. 43 Fixtures

Utility Sinks.......................................2 Fixtures

Water Fountains.....................................3.Fixs

Exterior Windows:..................................72 Wins

Room Cleaning:

Bare Floor.......................................6,884 SF

Carpeted.........................................45,548 SF

Stairways (flights)……

Passenger Elevators:................................1 Elevs

Freight Elevators:..............................…. 1 Elevs

Ramps:.......................................... 320 SF

Hard floor area to be stripped and sealed.........1,600 SF

Total rugs and carpet in building............... 45,548 SF

Loading Dock (concrete).............................200 SF

1/ That part of the building that is to be cleaned by the Contractor. This includes but is not limited to: main/ secondary corridors, entrances, lobbies, office space (including executive space), storage space, ADP rooms, stairwells and restrooms within the building.

BUILDING: E

Location: 1999 Dyess Avenue N. Charleston SC

Height of Building: 34’8”

Number of stories: 1

Building Completed: October 2012

Population: 255

21 | P a g e

Gross area………………………………………………………………………………………….. 41,258.76 SF

Occupiable Area: …………………………………………………………………………………... 39,336.76 SF

Net Building Cleaning Area…………………………………………………………………..…. …38,426.76 SF

Gross Area of Lobbies and entrances…………………………………………………..…… ……………927 SF

Kitchen Break Area……………………………………………………………………………..……. …1360 SF

Kitchen Sink………………………………………………………………………………………..….……. 2

Restroom Fixtures……………………………………………………………………………….……. ……10

Utility Sink……………………………………………………………………………………….………… 1

Water Fountains……………………………………………………………………………..…………. ……4

Exterior Windows………………………………………………………………………….……………… 40

Plate Glass (interior)…………………………………………………………………….……………. ..2,500 SF

Venetian Blinds…………………………………………………………………………………………….. 0

Executive Space Carpeted……………………………………………………………………….… ……1,230 SF

Room Cleaning Carpeted…………………………………………………………………………….. 29,760 SF

Rest Room Ceramic Tile………………………………………………………………………………….. 1,108

Storage Space Floor……………………………………………………………………………………….726 SF

Stairways (Flight)…………………………………………………………………………………………… 0

Stairwells Rubber Tile…………………………………………………………………………………… 42 SF

Freight Elevators……………………………………………………………………………………………...0

Hard Floor Area to be Stripped and Sealed……………………………………………………………..5,701 SF

Total Rugs and Carpet in Building…………………………………………………………………….30,990 SF

Linoleum Flooring………………………………………………………………………………………1,666 SF

OUTSIDE GROUNDS

Outside Area to be Policed…………………………………………………………..70,541.24 SF / 1.619 acres

BUILDING: 84

Height of Building:

Number of Stories: 1

Building Completed: 1961

Population: 12

B. Building Statistics

Gross Area:……..…………………….…........................................................... 8000 SF

Occupiable Area:………………………………………………………………...6460 SF

Net Building Cleaning Area(Footnote 1)/:……………………………………...5000 SF

Gross Area of Lobbies and Entrances :……………………………………………150 SF

Kitchen Break Area……………………………………………………………….281 SF

Kitchen Sink…………………………………………………………………….1 Fixture

Restroom Fixtures:………………………………………………………..…...5 Fixtures

Utility Sinks:……………………………………………………………………..1 Fixtures

Water Fountains:…………………………….………….………………………1 Fixtures

Exterior Window:.…………………….…………………………………….. 17 Windows

22 | P a g e

Plate Glass:………………………………………………………………………..484SF

Venetian Blinds:…………………………….…………………………………0 Blinds

Executive Space Carpeted:……….…………………………….…………….….1644 SF

Room Cleaning Carpeted:……………………………………………………….2885 SF

Rest Room Ceramic Tile:…………………………………………………………473 SF

Storage Space (VCT):…………………...………...………………………………2191 SF

Stairways (Flights):…………………………………………………………..……0 Flights

Stairwells (Rubber Tile):…………………………………………..……….……..0 SF

Freight Elevators:……………………………………………………………..…0 Elevator

Hard Floor Area to be Stripped and Sealed:…………………………….…..…….2191 SF

Total Rugs and Carpet in Building:…………………………………….…..…....2885 SF

Outside Grounds:

Outside Area to be Policed:……………………………………………………....(7 Acres)

1/ That part of the building that is to be cleaned by the Contractor. This includes but is not limited to; corridors, entrances, lobbies, office space, storage space, ramps within the building.

C-7 CONTRACTOR’S SCHEDULING WORK

Furniture and portable office equipment in the immediate area of work to be performed by the Contractor shall be moved and replaced to its original location by the Contractor. Certain preventive maintenance repairs and service calls will require significant furniture moving. The Contractor will be responsible for moving all furniture and portable equipment necessary to meet the requirements of the contract.

Delivery and storage of materials and equipment, and accomplishment of all work, shall be made with a minimum of interference to Government operation and personnel. Any deliveries involving prolonged use of the loading dock or any other building entrance that could cause interruption in building activities shall be coordinated through the COR prior to any interruption of activities. Interruptions to building services shall be kept to a minimum and approved at least twenty-four (24) hours in advance by the COR. Those which adversely affect the environmental conditions in occupied portions of a building shall be performed outside occupant work hours.

During power outages for preventive maintenance the Contractor shall at no additional cost to the Government provide material and labor necessary to provide temporary power to the affected areas.

C-8. ENVIRONMENTAL REBATES

A. As a federal agency, the Department of State (DoS) is eligible for various environmental sustainability and energy rebates, including, but not limited to, water conservation and reduced energy rebates. For example, DoS may be eligible for a rebate by using energy efficient lighting or installing energy efficient windows. As

DoS wishes to operate its buildings in both an environmentally friendly and cost effective manner, the

Contractor shall maximize DoS’s eligibility for acquiring environmental rebates.

When a project or program is implemented that provides DoS eligibility for a rebate to be taken, the

Contractor shall consult with the COR and the relevant service providing company that is offering the rebate.

The COR will make the final decision based on the most cost effective and efficient option based on state and local laws.

23 | P a g e

B. It is the CO’s discretion, with technical guidance provided by the COR, for DoS to select one of the following options, or some combination thereof:

1) Instruct the utility company to apply the rebate to future monthly utility invoice statements;

2) Instruct the Contractor to receive the rebate from the utility company on the Government’s behalf, and apply the rebate value to future monthly invoice statements; or

3) Instruct the Contractor to receive the rebate from the utility on the Government’s behalf, and apply the rebate value to future miscellaneous repair, reimbursable work orders, and minor construction projects.

C. Where the Contractor receives the rebate on the Government’s behalf, the Contractor shall work with the CO/

COR to ensure invoices and other documentation are reflected properly.

C-9. CERTAIN FUNCTIONS AT CRC ARE TO BE PERFORMED ONLY BY DESIGNATED TYPES

OF PERSONNEL

The below listed three functions at CRC shall be performed only by Contractor personnel that are certified to work on the type of systems specified. If the listed Contactor’s on-site employee is not certified by the manufacturer of the equipment being repaired and/or having preventive maintenance performed, a subcontractor shall be used that holds the required certification:

1. Operation Energy Management Systems:

Technician certified by the EMS System (ALC and Schneider Electric)

2. Operation of Heating and Air Conditioning Equipment: Technician certified by Liebert for XDV and

CRV operation and controls. Certification must be current.

Refrigeration Technician

Electrician

Maintenance Mechanic

3. Electrical Distribution System:

Electrician certified to work on the Electrical Distribution System

Electrician certified to work with Photovoltaic Power Generation Systems

The Contractor shall be responsible for any necessary operation of equipment during and at other than “Occupant

Work Hours” to prevent damage to facility or equipment by freeze-up. Temperatures will be maintained at energy guideline levels during the above “Occupant Work Hours.” as described in Section C-5.

C-10. DELIVERABLES IN CONTRACT:

The deliverables and their required delivery dates are listed in Section F of the contract.

C-11. RESERVED:

C-12. SERVICE CALLS:

A service call is a report by building tenants, Department of State (DoS) personnel, or other interested parties, of a plumbing, mechanical, electrical, building system, architectural/structural, or related maintenance problem; and the Contractor's subsequent receipt of, response to, and correction of the problem. All service calls shall be completed within three (3) hours of the Contractor’s receipt of the initial call.

24 | P a g e

The Contractor shall have a material and repair parts inventory in sufficient quantities to meet the daily needs of service calls. If the Contractor cannot correct the problem within the three (3) hour service call time limit, the service call shall be closed and will be classified as a maintenance repair. Maintenance Repairs shall be completed within three (3) calendar days. When the COR or designated representative determines that a repair is critical to the Government operations, work shall begin immediately and shall not stop until repairs have been completed.

Parts and or material needed to complete the repair shall be obtained without delay.

(A) Material List: The Contractor shall provide and maintain sufficient parts and supplies at the buildings to correct the majority (80%) of all service calls within the prescribed three (3) hour time limit, and shall provide this list of inventory items to the COR within fifteen (15) calendar days after contract award date. All parts and supplies used to complete maintenance repairs shall be new and comparable to either the original equipment or the manufacturer's recommended replacement parts and be of the highest energy efficiency.

When electric motors fail they shall be replaced with new energy efficient electric motors. Rebuilding or rebuilt electric motors is prohibited unless approved in advance, in writing by the COR.

(B) Staffing: The Contractor shall be responsible for providing the appropriate administrative staffing to directly receive from DoS personnel, all service calls and to record, and monitor the performance of all service calls, including service calls that become maintenance repairs.

(C) Systems Furniture: The systems furniture wiring, fuses, and receptacles are not the Contractor’s responsibility to repair and/or replace. The Contractor is responsible for performing service calls and repairs only to the extent necessary to ensure that electrical power is being provided from the building electrical systems to the furniture electrical harness circuit hook-ups.

(D) Responses to service calls: There are three levels of service calls, and response times are as follows:

(1) Emergency Service Calls: Service calls that consist of correcting failures which constitute an immediate danger to personnel or property as determined by the COR, including, but not limited to: broken water pipes, water or steam leaks, electrical power outages, electrical problems which may cause fire or shock, gas or oil leaks, major building cooling or heating problems, heating or cooling problems affecting

Authorized Department Personnel (ADP) areas such as the Book Print areas of Passport Services and

Check Print areas of RM and/or high priority areas, flooding, broken glass doors and windows, inoperative lighting or electrical circuits at work stations, and any other work considered to be an emergency as identified by the COR. During official work hours, the Contractor shall respond to emergency service calls within five (5) minutes. For emergency service calls during other than official work hours, the maximum response time shall not exceed thirty (30) minutes. The response times listed above shall include travel time to the emergency service call site.

At a minimum, the Contractor shall remain on the job until each emergency situation is corrected or as directed by the COR. During official work hours, the Contractor shall notify the COR or designee, within thirty (30) minutes of receipt of an emergency service call, what corrective action is being taken and what injuries and/or property damage resulted from the emergency situation. If corrective actions taken by the

Contractor to relieve an emergency cannot fully correct the problem within three (3) hours, the service call shall become a emergency maintenance repair for tracking purposes. The COR or authorized representative shall be notified of each emergency maintenance repair and shall be kept informed of its status and completion, the Contractor shall maintain a continual qualified presence until the emergency is corrected.

25 | P a g e

(2) Urgent Service Calls: Service calls which interrupt or otherwise adversely impact DoS or building tenant operations. Examples of urgent service calls include, but are not limited to: Inoperative electrical circuits, room temperature complaints, flush valve stuck open, and any other conditions determined urgent by the

COR. The Contractor shall respond during official work hours within ten (10) minutes to urgent service calls, and if corrective action cannot be completed within three (3) hours, the call shall become a maintenance repair. Urgent calls outside official work hours shall be accomplished the same as emergency service calls.

(3) Routine Calls: Service calls which are not considered emergency or urgent service calls. The Contractor shall respond within two (2) hours during official work hours. In those instances where any service call cannot be resolved within three (3) hours, the service call shall become a maintenance repair.

(E) Processing of service calls: The Contractor shall provide adequate office personnel to receive, record, and assign the performance of all service calls, including service calls that become maintenance repairs. DoS will receive and monitor all service calls between the hours of 8:30 am to 5:00 pm Monday through Friday excluding holidays, and will relay the service calls to the Contractor. Between the hours of 5:00pm and 8:00 am Monday through Friday, all day Saturday, Sunday, and holidays, requests for service calls will be received by the Diplomatic Security Office and passed to the Contractor via radio, or cell phone. The COR will determine the priority level of the request and if the service call can wait to be completed the next business day. Labor having to be performed by the Contractor, outside of occupant work hours will be reimbursed by the Government.

DoS shall be responsible for receiving and logging in all service calls from complaints via voice, email or written request. DoS is in the process of implementing the CMMS (Computerized Maintenance Management

System) system MAXIMO 7 at its domestic facilities. See Section C, Exhibit 7 MAXIMO.

The Contractor shall provide a Weekly Service Call log indicating the name and telephone number of complainant, date and time of call, and nature of call) shall be provided to the COR on a weekly basis by close of business each Monday.

C-13. REPAIRS TO BUILDING EQUIPMENT AND SYSTEMS

A. General: Repairs to building equipment and systems are defined as services required to prevent a breakdown or failure of building equipment or systems or to put said building equipment or systems back into service after a detected breakdown or failure. Personnel and/or subcontractors performing Repairs on the building equipment shall be certified by the manufacturer of that equipment. Said repairs are the Contractor’s responsibility under the contract’s fixed price “Basic Services”, Section B, CLIN X001; subject, however to the monetary limitations set forth in paragraphs C-13.(B) and C-13.(C) below. The total dollar value for each repair will be determined by a COR estimate, which shall utilize the applicable Contractor's labor hourly rates provided in Section B of this contract for repairs; and parts and materials at the manufacturer’s published prices or his invoice cost, whichever is less. Where there is no manufacturer’s published price list, the

Contractor shall be reimbursed at invoiced cost plus normal shipping, mailing costs. Special handling such as supplier delivery and premium freight require advanced approval of the COR.

26 | P a g e

B. First $2,500.00. The Contractor shall be responsible under ”Basic Services” for the first $2,500.00 of total costs (total of labor, parts, materials, equipment, and if necessary, subcontract trade and professional services) applicable to each building equipment inventory line item repair regardless of the number of occurrences of such repairs. Section C, Exhibit 11 lists all the building equipment inventory line items. Furthermore, any repair to piping, wiring, ducts, pneumatic lines, or hardware, which connects a building equipment inventory line item to another building equipment inventory line item, shall be considered as if it were a separate building equipment inventory line item repair. For example, if a main breaker feeds multiple sub panels, any repair from the main breaker to each sub panel shall be considered a separate repair; thus if there were repairs to the wiring going to 3 sub panels, they would be considered 3 repairs. Furthermore, repairs shall not be combined in order to bring the total cost over $2,500.00.

C. Authorization for repairs in excess of $2,500.00 The Contractor shall submit to the COR for approval a cost proposal based on costs as defined in paragraph C-13(A) and C-33. The Contractor shall perform repairs whose total cost is in excess of $2,500.00 upon prior receipt of a duly executed fixed price RWA

(Reimbursable Work Authorization) or task order (DoS Form OF-347). For example, if the total repair is to cost $2,800.00, the RWA or task order will show $2,800.00 as the total cost, $2,500.00 as the Contractor’s responsibility, and $300.00 as the net amount to be paid to the Contractor. If the COR determines that the repair is of an emergency or urgent classification, the COR may verbally authorize the repairs, and the

Contractor shall submit the next working day a cost proposal to the COR for approval. The COR shall confirm in writing no later than the following working day any verbal order. DoS reserves the right to furnish to the Contractor, any or all parts and/or materials required for any reimbursable repair. If the reimbursable repair work is to be totally or partially performed by a subcontractor, the Contractor shall obtain and provide to the COR three competitive subcontracting bids, unless three subcontracting bids are not practical under the particular circumstances.

D. Repair Performance Period: The Contractor shall accomplish these repairs within three (3) calendar days after the repair is identified. If unusual circumstances would preclude the completion of repairs within the required time, the Contractor shall notify the COR in writing of the reasons why the repairs cannot be completed within the required repair performance periods. If the stated reasons justified as beyond the control of the Contractor and outside the specified terms and conditions of this contract, the Government will allow more time for the completion of repairs on a case by case basis. The Contractor shall notify the COR at least twenty four (24) hours in advance of work that could be considered disruptive to building occupants or normal building operations. The Contractor shall be responsible to maintain the information in the CMMS system MAXIMO 7. See Section C, Exhibit 7 MAXIMO The Contractor shall submit a maintenance repair report (hard copy) to the COR by the close of business on each Monday for the previous week. The report shall include, but not be limited to, the status of all initiated repairs.

E. Repair Dollar Category: The decision as to which dollar category (up to $2,500.00 or in excess of $2,500.00) that each building equipment or systems repair falls into will be made by the COR.