Past_Performance_Reference_SAQMMA14R0172.doc

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Integrated Pest Management Services
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SAQMMA14R0172
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Attachment 1 Past Performance Survey

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PAST PERFORMANCE SURVEY

Pest Management Services

SAQMMA14R0172

(Contractor Name) _______________________ is interested in providing integrated pest management (IPM) support services to the U.S. Department of State for its overseas posts. Please complete this evaluation questionnaire and submit it directly to Linda Dinkel at dinkeLLL@state.gov. THIS INFORMATION WILL BE PROTECTED IN ACCORDANCE WITH FAR 15.1004 (e). Your feedback on this contractor is appreciated.

Thank you very much!

CONTRACT INFORMATION

Please provide the following information to assist us in tracking responses received and resolving any conflicts in the evaluation process if necessary.

Contractor:

Contract Number:

Name of Evaluator:

Telephone Number:

Facsimile Number:

Organization/Office Symbol:

Mailing Address:

Position/Title/Grade:

Length of involvement with contract:

Degree or extent of involvement with contract:

Period of Performance:

__________________ to

Initial Contract Value:

Current or Completed Contract Value:

Brief Description of Requirement:

Complexity of effort

( ) Difficult ( ) Routine

Relevant Experience

Check whether the services provided included:

· IPM program development in partnership with property managers

· Providing advice on pest control to a remote location.

· Drywood termite assessment and treatment

· Pilot testing of new IPM technologies and strategies.

· Cultural heritage/museum objects

· Pests outside the U.S.

· Handling unusual or challenging pest control problem.

· Educational outreach to non-pest control professionals.

· Obtaining pest identification for a highly unusual pest or where the identity made a significant difference in the control strategy.

· Special security requirements

SCORING CRITERIA

Please rate the contractor’s performance on a scale of 1 to 10 where

10 is EXCEPTIONAL - Indicates the Contractor's performance within the area of evaluation clearly and consistently exceeds contractual requirements.

5 is ACCEPTABLE - Indicates no problem in area of evaluation or has only minor problems for which solutions were satisfactory.

0 is UNACCEPTABLE - Indicates serious problems in the evaluation area. The Contractor is/was in danger of being unable to satisfy contractual requirements and timely recovery is not likely or did not occur.

Score

Practice of True IPM
Focuses on pest problem assessment & control of conditions that attract pests rather than relying on pesticides
Quality of Services
Provides effective and timely services that met expectations and followed up appropriately.
Written Products
Provides professional, complete, and timely deliverables geared toward the intended audience.
Staff Professionalism
Provides competent and reliable professionals appropriate for the task at hand.
Innovation & Creativity
Tries new methods and objectively evaluates efficacy.
Communications
Effectively explains why measures are needed and how they work.
Business Relations
Requires little prompting or reminders with administrative matters. Cooperative in routine matters as well as when confronted by unexpected difficulties.
Value and Cost Control
Efficient and conscientious of costs.
Compliance with Contract Terms and Conditions
Aware of and follows contractual requirements.

Rehiring Would you like to work with this contractor in the future?

Yes, they are truly superior and I can’t imagine any other contractor coming close. (10)

Yes, but there are others who are likely as good. (5)

No way! (0)

Additional Comments:

File details come from the government source that posted it. Updated .