SAQMMA08R0240 Services1.doc

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Export control training services and equipment
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SAQMMA08R0240
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Training and other support services such as information technology support and country assessment and analysis support as well as materials and supplies incidental to training and conference management.

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SAQMMA08R0240

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

B.1

BRIEF DESCRIPTION OF SERVICES

The purpose of this contract is to provide for training and other support services such as information technology support and country assessment and analysis support, as well as materials and supplies incidental to training and conference management.

B.2

TYPE OF CONTRACT

This is a multiple award indefinite delivery/indefinite quantity (IDIQ) contract. As defined in FAR Part 16, Type of Contract, all types of Fixed-Price, Cost-Reimbursement, Incentive, Time-and-Materials (T&M), and Labor-Hour (L-H) are permissible for Orders under the Basic Contract. Specific tasks and/or work to be performed will be detailed in individual task orders issued under this IDIQ contract.

B.3

DETERMINATION OF ORDER TYPE

Each Task Order Request for Proposal (TORP) sent to the contractor will state the pricing mechanism deemed appropriate by the Department of State (DoS) for that task order. The type of order is subject to negotiation.

B.4

MINIMUM AND MAXIMUM QUANTITIES

During the contract period of performance (including any options exercised), DoS shall place orders with each IDIQ contractor totaling a minimum of $500,000 (inclusive of all costs and fee) over the life of the contract.

The maximum IDIQ amount (i.e., the maximum ceiling across all IDIQ holders) shall not exceed $50 million (inclusive of all costs and fee) over the life of the contract.

B.5

MATERIAL/TRAVEL/OTHER DIRECT COST (COST REIMBURSEMENT TASK ORDERS)

These items will not be separately priced in this contract, but will be set forth, when applicable, in each task order.

B.6

FIXED FEE (COST REIMBURSEMENT TASK ORDERS)

The fixed fee will be negotiated on a task order by task order basis as appropriate.

B.7

BASE/FIXED FEE PAYMENT SCHEDULE (COST REIMBURSEMNT TASK ORDERS)

The base or fixed fee (as applicable) set forth in each individual CPAF or CPFF task order under this contract will be paid in installments at the time of each monthly provisional payment. Unless otherwise indicated in individual task orders, the amount of each such base or fixed fee installment shall be paid at the same ratio as the total base/fixed fee is to total estimated costs. NOTE: The payment of fixed fee is subject to the withholding provisions of FAR 52.216-8, entitled Fixed Fee. Any balance of fixed fee shall be paid to the contractor at the time specified in FAR 52.216-8.

B.8

AWARD FEE (COST PLUS AWARD FEE TASK ORDERS)

Should an award fee type task order be issued, the amount of award fee the contractor earns, if any, is based on an evaluation by DoS of the quality of the contractor’s performance. This will be accomplished in accordance with a Performance Evaluation Plan established for individual CPAF task orders. DoS will determine the amount of award fee as determined in the plan. NOTE: The determination of the award fee amount and the award fee methodology are unilateral decisions made solely at the discretion of DoS. DoS may unilaterally change the Performance Evaluation Plan at any time. However, any revisions to the evaluation criteria in the Plan shall be presented to the contractor prior to the evaluation period in which it will be used.

B.9

TRAVEL

(a) All travel shall be conducted in accordance with the Federal Travel Regulation (available: www.gsa.gov). All travel shall be performed on a cost-reimbursable basis.

(b) The Contractor shall obtain the express approval of the Contracting Officer’s Representative (COR) prior to incurring any travel-related costs.

(c) The Contractor shall be reimbursed for its reasonable actual travel expenses, excluding profit or fee, in accordance with its usual accounting practices consistent with FAR Subpart 31. All travel shall be directly related to and required for performance under this contract.

(d) The Contractor shall include a breakdown of all authorized travel expenses as an attachment to each invoice. In no event shall travel expenses be burdened with profit or fee. The COR may require submission of additional supporting documentation (such as ticket stubs or receipts) before authorizing payment for invoiced travel costs.

(e) Regular commuting expenses of Contractor personnel shall not be reimbursable.

(f) Notwithstanding business class travel authorizations permitted by the Federal Travel Regulation, the Government will only reimburse the Contractor for economy (coach) class airfare for all travel conducted under this contract. Any airfare costs beyond economy class will be at the Contractor’s own expense, and shall not be directly reimbursable under this contract.

(g) The Contractor shall be responsible for timely and complete submittal of the necessary information and forms directly to the appropriate entity for all required passports, visas, licenses, and permits.

SECTION C – PERFORMANCE WORK STATEMENT

C.1 INTRODUCTION

The role of the Bureau of International Security and Nonproliferation Office of Export Control Cooperation (ISN/ECC) is to formulate, coordinate, and strengthen U.S. nonproliferation export and border control assistance, including promotion of bilateral and multilateral coordination of assistance.

The ISN/ECC coordinates all U.S. Government nonproliferation export control assistance programs and establishes priorities for such assistance in conformance with U.S. nonproliferation policy goals in order to combat the proliferation of weapons of mass destruction (WMD), associated delivery systems, conventional weapons, and related goods and technologies.

The ISN/ECC chairs the Export Control Assistance Interagency Working Group. It assesses the effectiveness of program countries’ national export control systems.

ISN/ECC is the U.S. Government’s Executive Agent for the Export Control and Related Border Security (EXBS) Program. The EXBS program is part of the U.S. Government’s response to U.N. Security Council Resolution 1540 and supports its intent to help countries around the world prevent the proliferation of weapons of mass destruction, their delivery systems, conventional weapons, and related items, by assisting other governments to establish and implement effective export and border control systems that meet international standards.

Given the nature of the proliferation threat, including the diverse and increasingly sophisticated players as evidenced by the A.Q. Khan proliferation network, it is important to make progress simultaneously with a wide range of countries rather than focus exclusively on just a few of the highest priorities. Thus, although the EXBS program’s original focus was on the WMD “source countries” in the Former Soviet Union (Russia, Ukraine, Kazakhstan), to address the changes in the proliferation threat, the program has broadened to include states on potential smuggling routes in Eastern and Central Europe, the Balkans, Central Asia, and the Caucasus, as well as to potential “source countries” in South Asia and countries with major transshipment hubs in the Mediterranean, Middle East, and Southeast Asia.

C.2

PURPOSE/OBJECTIVE

The purpose of this contract is to provide:

· Training on all areas of a comprehensive export control system, including licensing procedures and practices, government outreach to industry, border control inspection/detection, cargo targeting, dual-use controls and controls over intangible transfers of technology, commodity classification;

· Support for Multilateral conferences and training seminars to facilitate regional cooperation and share common experiences on export/border control reform;

· Consultations on improving the legal/regulatory framework and other aspects of a comprehensive export control system;

· Country assessment and analysis support;

· Information technology support services, such as TRACKER and web development.

There also may be occasion where DoS uses this IDIQ to purchase equipment in support of services furnished hereunder. Such equipment may include, but is not limited to, IT equipment, WMD detection apparatus, cargo screening apparatus, communications gear, and other inspection-related tools.

The goal of this contract is to assist other governments in bringing their export and border control systems up to international standards and in establishing and implementing an independent capability to detect and interdict illicit trafficking in WMD, WMD-related items and conventional arms.

The nature of the work has a strong international emphasis with performance often occurring in remote locations (e.g., Central Asia, Eastern and Central Europe, the Balkans, the Caucasus, South Asia, Middle East, and Southeast Asia). The work requires significant knowledge of export/import control systems, customs duties, and value added tax (VAT). The contractor will face the difficulty of working in countries where English is not spoken. Delays and interruptions to actions required by host government components are common. In addition, the need to coordinate work performance among a variety of parties outside of DoS introduces a variety of uncertainties into the work environment. The contractor is expected to anticipate these possibilities and have established processes and contingency plans to mitigate the impact of delays.

C.3

WORK ACTIVITIES

As stated in Section B.2, this is an IDIQ contract that provides for the issuance of individual task orders. The task orders will define specific work activities and tasks to be performed. While each task order will contain some task specific performance standards, this IDIQ contains a generic group of performance standards in each activity that shall be applied to all task orders. Activities covered by this contract and representative work tasks follow.

Activity 1: Training and Exchange Support

1.1 Senior Export Control Policy Exchange

1.1.1 Conduct and/or assist with conducting a visit to the U.S. by senior leaders of a potential EXBS recipient country and provide an overview of nonproliferation threat within international and regional political context. (The overview must include the relationship to counter-terrorism.)

1.1.2 Conduct and/or assist with conducting a summary of nonproliferation control regimes and the U.S. Export Control System from the perspective of multiple USG agencies. Summary must include arms brokering, munitions licensing, catch all dual use controls and controls over intangible transfers of technology.

1.1.3 Provide and/or assist with providing models, to include, at a minimum:

· Effective Export Control laws and Control Lists consistent with multilateral regimes

· Effective controls over Transfer of Technology

· Effective licensing procedures and practices

· Effective inspection and/or detection procedures and targeting techniques

· Effective investigation and prosecution of offenses

· Effective Government-Industry cooperation

1.1.4 Perform and/or assist with facilitating robust discussions in the course of Senior Export Control Policy Exchanges, as well as other meetings and exchanges related to the EXBS Program.

1.2 Basic WMD Inspection and/or Detection Train-the-Trainer Program Training

1.2.1 Provide and/or assist with providing on-site training sessions for line personnel (locations include an academy, a border crossing, or other sites)

1.2.2 Provide and/or assist with conducting an overview, to include:

· Nonproliferation threat

· Types of items in question

· Relevant National Authorities

1.2.3 Provide and/or assist with providing a summary, to include:

· Basic risk management and targeting techniques

· Inspection techniques

· Use of basic inspection and detection equipment, including tool kits, radiation detectors, imaging equipment

1.2.4 Provide and/or assist with providing instruction on steps to take in event of a detection of potential items of proliferation concern

1.3 Customs Cargo Targeting and Risk Management Training

1.3.1 Provide and/or assist with providing an overview, to include:

· Nonproliferation threat

· Types of items in question

· Relevant National Authorities

1.3.2 Train and/or assist with training participants in areas, to include:

· Manipulating, processing and analyzing electronic manifest data, including highlighting red flag shipments for closer scrutiny

· Establishing and maintaining watch lists and other databases to assist cargo targeting and risk management

· Use of non-intrusive inspection equipment

1.3.3 Provide and/or assist with providing a framework for establishing necessary interagency roles and networks, to include exploiting additional information and intelligence

1.3.4 Conduct and/or assist with conducting train-the-trainer

1.4 National Control List Training

1.4 1 Provide and/or assist with providing expertise on methods and practices, to include:

· Developing Control Lists of items whose control is necessary for preventing the following—

· Proliferation of WMD

· Proliferation of WMD delivery systems

· Proliferation of related dual-use items

· Proliferation of munitions items

(The control Lists must be based on Multilateral Regime Control Lists.)

· Incorporating Control Lists into a National Export Control System

1.4.2 Provide instruction and/or assist with providing instruction on conducting commodity classification

1.4.3 Provide instruction and/or assist with providing instruction on contending with Controlled Items having complex technical parameters

1.5 Licensing Procedures and Practices Training

1.5.1 Provide and/or assist with providing an understanding of aspects of National Export License processing, to include:

· In-depth training

· Visits, including—

· Appropriate agencies

· Licensing entities

· Enforcement organizations

1.5.2 Conduct and/or assist with conducting dual-use items licensing review, to include

· Submission by industry

· Review by different agencies to the point of decision

· Pre-screening and/or preventive enforcement, including end use or end user checks

· Dispute resolution

· Post-shipment verifications

1.5.3 Conduct and/or assist with conducting munitions items licensing review, to include

· Submission by industry

· Review by different agencies to the point of decision

· Pre-screening and/or preventive enforcement, including end use or end user checks

· Dispute resolution

· Post-shipment verifications

1.5.4 Identify and/or assist with identifying documentation requirements, to include

· Exports and/or Re-exports

· Transit

· Catch-all

· Intangible transfer of technology

· Brokering

1.5.5 Conduct and/or assist with conducting outreach to industry

1.5.6 Conduct and/or assist with conducting preventive enforcement

1.5.7 Identify and/or assist with identifying the link between effective licensing and enforcement

1.5.8 Determine and/or assist with determining appropriateness of items by looking at end-use or the end-user

1.5.9 Determine and/or assist with determining legitimacy of transaction

1.5.10 Determine and/or assist with determining acceptability of risk of diversion

1.6 Legal and/or Regularly Training

1.6.1 Assist with enhancing or developing export control authorities that help meet a country’s international obligations and comply with standards outlined in the nonproliferation regimes.

1.6.2 Assist with providing a model law and implementing regulations that adhere to nonproliferation regimes’ lists and standards, to include dual-use and munitions items

1.6.3 Assist with providing expertise to national legal experts to include, but not limited to:

· Drafting legislation

· Drafting decrees

· Drafting implementing regulations

· Establishing principal agencies and roles

· Establishing effective licensing and decision-making procedures

· Identifying an appropriate level of industry involvement

1.6.4 Present essential authorities needed in Export Control Laws or implementing regulations, to include:

· Transfer of items covered by non-proliferation regimes

· Required information and/or documentation

· Registration of munitions exporters, manufacturers, and brokers

· Controls over activities of persons and/or entities involved in the transaction, to include, but not limited to

· Transfer

· Finance

· Transport

· Freight forwarder

· Broker

· Controls over export, -re-export, transit, and transshipment

· Catch-all controls

· Technology

· Veto capability by Ministry of foreign Affairs, to include ability of government to deny requests for foreign policy or national security reasons without threat of legal action by industry

· Violations

· Penalties

· Seizure and or inspection

· Roll of agencies

· Ability to suspend and or revoke licenses or other transfer authorizations

Performance Standards Applicable to each Task Order for Training and Exchange Support

Performance Objective
Performance Standards
Timely, accurate, and complete deliverables
· All task order deliverables—e.g., proposal cables, course book assembly, debriefs, reporting cables, etc. are complete, accurate and provided on time in accordance with (IAW) the Task Order.

· Deliverables and work products address completely the content requirements contained in the Task Order and are consistent with DoS policies.

· Proposal cable submitted to ISN/ECC at least 30 days before an event that includes description of training, recommended participants and proposed dates.

· Completed course evaluation sheets from participants (translated into English if necessary).

· Comprehensive debriefs to ISN/ECC following course completion.

High quality, professional training and exchange support services
· 80% of the surveyed participants report that the training/support was clear, comprehensive, accurate and helpful.

· All activities are coordinated with ISN/ECC, technical leads, US embassies, host nation, and other interested parties in a timely and effective manner.

Efficient and effective logistical support
· All logistical arrangements—including arranging visas, interpreters, transportation, lodging, venue and itineraries—are made in timely, cost effective manner, and require little or no assistance from post.

· All training material is customized for appropriate delivery to location(s) identified in specific task order request.

· Training sessions are fully supported with:

· appropriate training texts

· binders containing copies of presentations translated into host nation language

· thumb drives or CDs containing supporting materials

· necessary A/V equipment (typically rented for the event)

· interpretation equipment (again, typically rented)

· nametags

· welcome/orientation packets

· simple event memorabilia (such as pens, folios, mugs, etc.), and arrangements for a group photo.

Accurate, timely, and complete course reporting cables
· Course reporting cable is provided no later than five (5) days after conclusion of training.

· Course cable consists of, at a minimum:

· Event summary

· Participants in event

· Statement as to how well activity was received and how well the participants performed

· Lessons learned on what can be improved

· Recommended next steps

Management of Subcontractor performance
· Resolves all performance issues related to subcontractor performance.

Activity 2: Information Technology Services

2.1 TRACKER (v5.0X) Automated Licensing System—System Training and Help Desk Support: Produce a customized training system that imparts knowledge of Tracker system operation and system maintenance to new and existing overseas users.

· The training must take into account the export licensing peculiarities of each recipient nation. Contractors may consider a multi-phased approach to the task and should consider the need for ‘refresher’ trainings. Hardware and software for Tracker v5.0X will be provided to the recipient countries by the U.S. Government prior to the start of the training (technical specs on the equipment provided to each of the above recipient countries will be furnished as GFI post-award). The Contractor shall install and configure Tracker on the pre-delivered equipment and ensure the system is fully functional prior to the completion of the training. Training exercises must be based on actual export licenses provided by the host nation and should reflect licensing scenarios commonly encountered in the host nation. By the end of the training, trainees must have the knowledge and confidence from the exercises to begin immediately using the Tracker system.

· Trainings shall be conducted in the language of the host nation.

· All training material and the Tracker User Interface shall be provided in the language of the host nation.

· The Contractor may propose training phases either in-country or through a regional training center/subcontractor, such as Export Management Systems Company in Warsaw. However, all Tracker-related software must be fully installed and properly configured and tested on the in-country Tracker network regardless of the location of the training/s.

· The Contractor may consider a multi-phased approach to training with separate trainings for Systems Administrators, Licensing Officers, and Referral Licensing Officers and other stakeholders as appropriate.

· The Contractor shall have a strategy to provide remote support to training teams to resolve technical issues that arise during implementation of Tracker trainings. If the Contractor offers, as part of their training or help desk approach proposal, a reference website or other web-based components, the Contractor shall ensure these offerings are linked/compatible with the primary EXBS program website www.exportcontrol.org.

· The Contractor shall maintain a “persons-trained” roster with Name, Rank, Title, Affiliation, and other such data as is required.

· The Department envisions providing new trainings for up to three countries a year, and refresher trainings for up to five countries.

2.2 Provide comprehensive helpdesk interface responsible for operations, problem resolution, and facilitation of activities of all overseas Tracker users (including both licensing operators and system administrators).

· The helpdesk support shall establish a single point of contact for TRACKER users in 19 countries, either on a regional or global basis, responsible for problem resolution and facilitation to ensure that the end-users are operational as quickly as possible. The helpdesk will be required to support all versions of Tracker currently in use overseas. The helpdesk interface shall be located at the Contractor’s own facilities, and must take into account issues affecting the quality and timeliness of support including time zones, language, and other region-specific issues. The scope of helpdesk support does not include new feature development; however, the Contractor must be able to provide appropriate bug fixes and patches to address system-wide problems as identified through analysis of helpdesk support requests and to address specific issues with ‘localized’ Tracker versions. There are approximately 200 Tracker users in 19 countries world-wide, including:

01 Albania

02 Argentina

03 Bosnia

04 Bulgaria

05 Croatia

06 Estonia

07 Hungary

08 Kyrgyzstan

09 Latvia

10 Lithuania

11 Macedonia

12 Moldova

13 Montenegro

14 Poland

15 Romania

16 Serbia

17 Slovakia

18 Switzerland

19 Vietnam

· The Contractor shall:

· Provide for the capability to develop and distribute/install system-wide fixes (patches) as needed. We estimate that patch development/distribution will occur twice per year.

· Thoroughly document all trouble ticket problems and the steps taken to resolve these problems.

· Track each call received to ensure the customer’s needs were met, even if the call was redirected to another support vendor, and shall provide monthly management and usage reports to ISN/ECC GTM.

· Ensure that any helpdesk-proposed fixes do not void any manufacturers’ warranties.

· Allow for the addition of a limited quantity of hardware and software necessary to affect the helpdesk proposed solutions and country-specific fixes. Further information on this requirement is detailed in Sub-Element III below.

· The Contractor shall not/not rely on on-site support for problem diagnosis or resolution. ISN/ECC cannot guarantee access to Tracker work sites, and thus on-site support should not be a part of contractor’s approach.

2.3 Procure, deliver and facilitate installation of any hardware and/or software as needed to affect the helpdesk-prescribed “fixes” as necessary. The Contractor shall cause TRACKER equipment to be procured and arrive at user locations around the world. (Contractor shall work with post and ISN/ECC to arrange for field deployment).

· In the course of providing helpdesk support, it is anticipated that the Contractor may encounter a limited need to procure and provide various hardware and software items to TRACKER end-users to facilitate prescribed fixes. Such items may include replaced/repaired/new hardware and/or software. Such periodic equipment provision will be handled on an as-required basis, in accordance with task order request.

2.4 Web development and hosting, to include:

· Creating of design concepts

· Establishing basic website framework

· Developing screen flow and navigation model

· Content management

· Integrating and deployment of other functional components

· Providing Web hosting services

2.5 System integration services, to include:

· Integrating various export control-related electronic tools and systems Performance Standards Applicable to each Task Order for Information Technology Services

Performance Objective
Performance Standard
Timely, accurate, and complete deliverables
· All deliverables—e.g., reports, Persons-Trained-Roster, debriefs, grant document, new and revised web applications etc. are complete, accurate and provided on time IAW Task Order request.
Accurate and timely translation of documentation
· All documentation provided with the equipment is translated in host country language, as required, and IAW time specified in specific Task Order request.
Helpdesk interface
· TRACKER “Helpdesk” is accessible to TRACKER clients, sustainable, and requires relatively little oversight from the government.
Customized training system
· Training successfully imparts knowledge of Tracker system operation and system maintenance to new and existing overseas users.
Patches
· Patches are developed and distributed/installed system-wide as needed.
Trouble ticket documentation
· Thoroughly documents all trouble ticket problems and the steps taken to resolve these problems.
Responsiveness to calls
· Courteous and responsive at all time.

Activity 3: Assessment and Analysis Support

3.1 Perform general analytic support to include

· Preparing policy, research, and background papers

· Logging message traffic and news summaries

· Supporting interagency working groups, in-country teams, ISN/ECC personnel

3.2 Perform and/or assist with performing assessments of national strategic trade control systems to include

· Travel to target countries to conduct assessments

· Prepare assessment reports, which include:

· The locations, institutions and personnel visited

· Summary of interviews

· Score and analysis of export control issues

· Pertinent materials

· Maintaining records of completed assessments

· Coordinating assessment requirements with other agencies and countries

· Promulgating assessment information

· Conducting reviews of assessments

· Managing and tracking assessments

Performance Standards Applicable to each Task Order for Assessment and Analysis Support

Performance Objective
Performance Standard
Timely, accurate, and complete deliverables
· All deliverables are complete, accurate and provided in timely manner IAW Task Order request.
Quality assessments
· All assessments are complete, comprehensive and accurate.
Maintain records of completed assessments
· Records of all assessments are maintained.

· All records can be retrieved with little delay.

Activity 4: Conference Logistical Support

4.1 Perform and/or assist with performing conference logistical support, to include

· Necessary coordination, including

· Those with applicable host country(ies)

· Those with applicable embassy(ies)

· Site identification and/or preparation and/or administration

· Acquisition of necessary materials

· Participant and/or Leader and/or Speaker accommodations

· Preparation of conference documentation, badges, tents, etc.

· Printing and distributing of conference materials to participants

· Local transportation

· Photographer support

· Interpreter Support

· Meet and greet at airport and hotel

· Distribute per diem

· On-site meeting support

· Preparing and conducting customer satisfaction surveys

· Conducting post-production (e.g., receive, review and make payment to all suppliers, vendors, and service providers)

Performance Standards Applicable to each Task Order for Conference Logistical Support

Performance Objective
Performance Standard
Timely, accurate, and complete work plan and budget
· Proposed work plan and budget submitted within fifteen working days of Task Order request.

· Final work plan and budget submitted within three days of government comment.

· Contractor meets or is under budget estimate 95% of time.

Timely site selection
· Final site selection three months before event.
Tracking registrants
· Number of registrants is reported weekly.
Guest room and meeting room arrangements
· Contract for guest room and meeting room arrangements negotiated, approved by ECC, and signed two months before event.
Documentation
· All documentation provided to ECC not later than (NLT) two weeks before event; conference books assembled NLT one week before event.
Customer satisfaction
· Customer satisfaction: ratings of good to excellent

Activity 5: Equipment procurement and maintenance [Note: Separate contracts will be awarded to provide for the acquisition and maintenance of equipment. However, there may be occasions when DoS chooses to use this IDIQ to acquire equipment in direct support of specific training/exchange activities.]

5.1 Procure and deliver equipment to required destination

5.2 Complete equipment grant procedures and documentation

· Prepare and deliver “signature ready” correspondence and documentation for the legal transfer of the equipment to the host country

5.3 Provide a training support package for operator and maintenance training

5.3.1 Operator course curriculum—The operator training shall be provided and comprised of those functions that the equipment user is required to perform in order to operate and maintain the equipment. The training instructions shall include operation, skill development and practical applications required to set up, check out, and operate the equipment.

5.3.2 The maintenance training shall include maintenance concepts, troubleshooting techniques, preventive maintenance. The training curriculum shall be developed to indoctrinate the equipment maintainer to become proficient in operation, maintenance and repair.

5.4 Follow up to determine if equipment is being used properly and achieving expected results

5.5 Maintenance

5.5.1 Develop and execute a plan to perform preventive maintenance

5.5.2 Equipment List

· Class I equipment is new equipment in excellent/good condition. The Contractor shall ensure that all Class I equipment is covered in its maintenance plan.

· Class II equipment is older equipment in fair/poor condition. In developing a maintenance plan, the Contractor shall evaluate Class II equipment on piece-by-piece basis. If performance of annual maintenance and calibration for a given piece of equipment is determined to be cost effective, then the Contractor shall include that piece of equipment in its proposed maintenance plan. If the Contractor determines that annual maintenance and calibration would not be cost effective for a given piece of equipment, then the Contractor shall provide its rationale for such determination in its technical proposal, and shall omit such equipment from its proposed maintenance plan.

5.6 Repair equipment

5.6.1 Maintain the capability to conduct repairs on all equipment maintained by the Contractor. Such repair work shall be for repairs that are not included as part of the Contractor’s Maintenance Plan. Such periodic equipment repair will be handled on an as-required basis, in accordance with the task order request.

Performance Standards Applicable to each Task Order for Equipment

Performance Objective
Performance Standard
Equipment delivery
· Equipment is delivered to correct location at time specified in Task Order and coordinated closely with ISN/ECC and appropriate US Embassy.
Warranty, technical, maintenance and support documentation/packages
· All applicable warranty, technical documentation, and maintenance and support packages are included with equipment delivery.

· All documentation is translated into host country language, as specified in Task Order.

Correspondence and documentation
· Equipment grant procedures are adhered to at all times.

· Correspondence and documentation for the legal transfer of the equipment is accurate, complete and on time.

High quality operator and maintenance training
· Training sufficient to enable recipient agency to fully utilize equipment.
Maintenance
· Equipment is maintained in accordance with the terms of the Task Order and/or the approved maintenance plan.

· There are no instances of equipment failure due to the contractor’s non-compliance with required maintenance schedules.

Repair
· All repair services are performed in accordance with the schedules established in the task order or individual work request.

SECTION D — PACKAGING AND MARKING

D-1 DATA PACKAGING REQUIREMENTS (11/96) (When Applicable)

(a) All unclassified data shall be prepared for shipment in accordance with best commercial practices.

(b) Classified reports, data, and documentation shall be prepared for shipment in accordance with the National Industrial Security Program Operating Manual (DOD 5220.22-M).

D-2 MARKING OF REPORTS (05/95)

All reports delivered by the Contractor to the Government under this contract shall prominently show on the cover of the report:

(a) Name and business address of the Contractor;

b) Contract number and task order number, if applicable;

(c) Date of report; and

(d) Program office(s).

D-3 PACKING AND MARKING OF SUPPLIES FOR SHIPMENT

All packages shall be marked in accordance with ISN/ECC standards as set forth in each individual task order. Supplies shall be packed for shipment in a manner that will ensure acceptance by common carriers and safe delivery at destination. Containers and closures shall comply with the Interstate Commerce Commission Regulations, Uniform Freight Classification Rules, and regulations of other carriers as applicable to the mode of transportation.

D-4 PACKING LIST(S) (05/95)

A packing list or other suitable shipping document shall accompany each shipment and shall include the following information:

(a) Name and address of consignor;

(b) Name and address of consignee;

(c) Government contract number (and task order number, if used);

(d) Government bill of lading number covering the shipment, if any; and

(e) Description of the items shipped, including item number, quantity, number of containers, and package number, if any.

SECTION E — INSPECTION AND ACCEPTANCE

E-1

52.252-02 -- CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

FAR SOURCE

TITLE AND DATE

52.246-02

INSPECTION OF SUPPLIES—FIXED-PRICE (AUG 1996)

52.246-03

INSPECTION OF SUPPLIES—COST REIMBURSEMENT (MAY 2001)

(Applicable to ISSC Contract Cost-Reimbursement CLINS)

52.246-04

INSPECTION OF SERVICES—FIXED-PRICE (AUG 1996)

52.246-05

INSPECTION OF SERVICES—COST REIMBURSEMENT (APR 1984)

(Applicable to ISSC Contract Cost-Reimbursement CLINS) 52.246-06

INSPECTION—TIME-AND-MATERIAL AND LABOR-HOUR (MAY 2001)

52.246-16

RESPONSIBILITY FOR SUPPLIES (APR 1984)

E-2

GOVERNMENT SURVEILLANCE PLAN

(a) The Government Surveillance Plan will be based upon the Contractor’s Performance Plan and will be used to evaluate the Contractor’s efforts. More specifically, it will document the Government's process for ensuring that the Contractor's activities (i.e., technical and quality control) delineated within the Contractor's Performance Plan are performed in accordance with Contractor's Performance Plan. In addition to assessing the Contractor’s performance under the current task order(s), the Government will use the results of its surveillance of current task order(s) in the issuance of future task order(s).

(b) The Government Surveillance Plan will be unilaterally produced and maintained by the Government and incorporated into the resulting contract within thirty (30) calendar days of contract award. It will become effective upon receipt.

E-3

INSPECTION SYSTEM—SUBCONTRACT

Per FAR 46.105, the Prime Contractor shall hold all subcontractors to the same standards of performance as required from the Contractor in fulfilling the objectives delineated within the Performance Work Statement applicable to this contract.

SECTION F — DELIVERIES OR PERFORMANCE

F-1

CLAUSES INCORPORATED BY REFERENCE

FAR SOURCE

TITLE AND DATE

52.242-15

STOP-WORK ORDER (AUG 1989)

52.242-17

GOVERNMENT DELAY OF WORK (APR 1984)

52.247-35

F.O.B. DESTINATION, WITHIN CONSIGNEE’S PREMISES (APR 1984)

F-2

PERIOD OF PERFORMANCE (05/95)

This contract is comprised of one (1) base period and four (4) option periods. It shall be effective on the date of the cognizant Contracting Officer’s signature, unless otherwise so noted. More specifically, the Contract’s Period-of-Performance shall subscribe to the following schedule:

Period/Option Period

Period-of-Performance Base Period Effective Date through 12 months Period Two (Option) Date of contract award through twenty-four months Period Three (Option) 2 Date of contract award through thirty-six months Period Four (Option) Date of contract award through forty-eight months

Period Five (Option) 4 Date of contract award through sixty months F-3

PLACE OF PERFORMANCE (05/95)

The principal place of performance for this contract shall be as specified in each task order.

F-4

TIME OF PERFORMANCE (05/95)

The Contractor shall perform the stated services as stated in each task order.

SECTION G — CONTRACT ADMINISTRATION DATA

G.1

CONTRACT ADMINISTRATION DATA (07/01)

Contracting Officer:

Kelly Bracey

Office of Acquisition Management

A/LM/AQM/IP

Phone: 703-875-6298

FAX:

703-875-7370

E-mail:

BraceyKM@state.gov First Class Mailing:

U.S. Department of State

P.O. Box 9115, Rosslyn Station

Arlington, Virginia 22219

Courier or Hand Delivery:

U.S. Department of State

Room 200 (Visitor's entrance via 17th Street)

1701 N. Ft. Myer Drive

Arlington, Virginia 22209

Contracting Officer's

Gerald L. Guilbert, Program Manager Representative (COR):

Office of Export Control Cooperation

ISN/ECC

Phone:

202-647-1778

FAX:

202-647-1810

E-mail:

GuilbertGL@state.gov G.2

INVOICING AND PAYING INSTRUCTIONS

The Contractor's invoice shall be submitted by one of the following methods:

Designated Office:

Name/Mailing Address: U.S. Department of State

Global Financial Operations (RM/GFS/F)

Office of Claims (F/C)

Charleston Financial Service Center

Post Office Box 15008

Charleston, SC 29415-5008

CommercialClaims@state.gov

Or

Telephone Numbers:

Voice (843) 202-3761

(843) 202-3891

Fax (843) 746-0725

Invoices shall list the item delivered by reference to the appropriate submittal, item number, price, and actual delivery date. To constitute a proper invoice, the invoice must include the following information and/or attached documentation:

(1) Name, address and telephone number of the Contractor

(2) Date of invoice

(3) Contract/task order number; also modification number, if applicable

(4) Description of the services rendered and period of time covered

(5) Accounting and Appropriation Data from Box 9 on SF-252, or Box 12 on SF-30 Modification.

(6) Unique vendor Invoice Number.

The Contractor shall specifically identify the last invoice "Final Invoice." The Final Invoice shall include the remaining costs claimed to be due under the basic contract with the Contractor's Release Certificate attached. The Contractor should keep one copy for his files and include the others with each copy of the final invoice. The Contractor shall call the COR concerning any payment questions

G.3

ORDERING PROCEDURES (11/96)

(a) In accordance with FAR 52.216-18 "ORDERING," the following individuals and activities are authorized to issue delivery orders or task orders hereunder: Department of State Contracting Officer

(b) Orders placed under this contract shall contain the following information:

(1) Date of order;

(2) Contract number and order number;

(3) Item number and description, quantity, and unit price;

(4) Delivery or performance date;

(5) Place of delivery or performance (including consignee);

(6) Packaging, packing, and shipping instructions, if any;

(7) Accounting and appropriation data;

(8) Security clearance level(s), applicable to the order, if any; and

(9) Any other pertinent information.

(c) Issuance of orders by facsimile is authorized in accordance with FAR 52.216-18 "ORDERING."

(d) Requirements for supplies and equipment for which prices have been included under this contract may be placed directly with the IDIQ contractor(s) provided that:

(1) The amount of each order does not exceed $100,000;

(2) Each order is placed with the contractor offering the lowest price for the specific items; and,

(3) The contractor can meet the required delivery schedule for the supplies and equipment.

(e) Each Contractor shall be provided a fair opportunity to compete for each task order for requirements that are not satisfied by direct orders under paragraph (d) above.

(f) A Task Order Request for Proposal (TORP) shall be issued in writing to the Contractor by the Contracting Officer or the Contracting Officer's Representative (COR) and will describe the specific support required by the Department of State. A TORP is a request for proposal; it is not a Task Order and does not authorize performance.

(g) Each TORP shall include, at a minimum:

(1) A list of the services to be performed and/or supplies/equipment to be delivered;

(2) Reporting, briefings, and/or other deliverable requirements;

(3) The estimated period of performance or required completion date;

(4) Any specific proposal preparation instructions; and

(5) Technical proposal evaluation criteria if price alone will not be the basis for award of the task order.

(h) The Contractor shall, within ten working days of the receipt of a TORP, submit to the COR a written technical proposal and a separate detailed cost proposal that conform to the requirements of the TORP.

(i) The COR shall review the proposal and forward his or her written recommendations, along with a copy of the proposal, to the Contracting Officer. Following successful negotiations of the Contractor's proposal, the Contracting Officer shall issue a written Task Order to the Contractor providing the necessary funding and authorizing the Contractor to begin work.

(j) The Government shall not be obligated to pay the Contractor any amount in excess of the total Task Order amount.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1

KEY PERSONNEL

(a) The Contractor shall assign to this contract the following key personnel:

LABOR CATEGORY

NAME

Program Manager TBD at Time of Award Project Manager TBD at Time of Award (Offerors may propose multiple Project Managers)

The Program Manager shall bear ultimate responsibility for compliance with the terms and conditions of the contract, and shall serve as the Government’s principal point of contact for all contract-level matters. The Project Manager shall oversee execution of individual task orders on behalf of the Contractor, and shall serve as the Government’s primary point of contact for all task order-level matters.

(b) The Contractor agrees that a partial basis for award of this contract is the list of key personnel proposed. Accordingly, the Contractor agrees to assign to this task order those key persons whose resumes were submitted with the proposal necessary to fulfill the requirements of the contract. No substitution shall be made without prior notification to and concurrence of the Contracting Officer. During the first ninety days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment.

(c) All proposed substitutes shall meet or exceed the qualifications of the person to be replaced. The Contracting Officer shall be notified in writing of any proposed substitution at least forty-five days, or ninety days if a security clearance is to be obtained, in advance of the proposed substitution. Such notification shall include:

i. An explanation of the circumstances necessitating the substitution;

ii. A complete resume of the proposed substitute; and

iii. Any other information requested by the Contracting Officer to enable him to judge whether or not the Contractor is maintaining the same high quality of personnel that provided the partial basis for award.

(d) The provisions of Paragraphs (b) and (c) above shall flow-down to additional Key Personnel positions identified under individual task orders.

H.2.

IDIQ CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS (05/95)

Any written commitment by the Contractor within the scope of this contract shall be binding upon the Contractor. Failure of the Contractor to fulfill any such commitment shall render the Contractor liable for liquidated or other damages due to the Government under the terms of this contract. For the purpose of this clause, a written commitment by the Contractor is limited to the proposal submitted by the Contractor, and to specific written modifications to the proposal. Written commitments by the Contractor are further defined as including (1) any warranty or representation made by the Contractor in a proposal as to hardware or software performance; total systems performance; and other physical, design, or functional characteristics of equipment, software package or system, or installation date; (2) any warranty or representation made by the Contractor concerning the characteristics or items described in (1) above, made in any publications, drawings, or specifications accompanying or referred to in a proposal; and (3) any modification of or affirmation or representation as to the above which is made by the Contractor in or during the course of negotiations, whether or not incorporated into a formal amendment to the proposal.

H.3

INSURANCE REQUIREMENTS (05/95)

In accordance with FAR 52.228-5 "INSURANCE--WORK ON A GOVERNMENT INSTALLATION," the Contractor shall, at no additional expense to this contract, provide and maintain, in addition to any other insurance coverage required elsewhere in this contract, the following types of insurance in the amounts specified. Before commencing work under this contract, the Contractor shall certify to the Contracting Officer in writing, that at least the kinds and minimum amounts of insurance required below have been obtained.

(a) Workers' Compensation and Employer's Liability--The Contractor is required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit worker's compensation to be written by private carriers.

(b) General Liability--The Contractor shall provide bodily injury liability insurance coverage written on the comprehensive form policy of at least $500,000 per occurrence.

(c) Automobile Liability--The Contractor shall provide automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

(d) Aircraft Public and Passenger Liability--When aircraft are used in connection with performing the contract, the Contractor shall provide aircraft public and passenger liability insurance. Coverage shall be at least $200,000 per occurrence for property damage. Coverage of passenger liability bodily injury shall be at least $200,000 multiplied by the number of seats or passengers, whichever is greater.

(e) Vessel Liability--When contract performance involves use of vessels, the Contractor shall provide vessel collision liability and protection and indemnity liability insurance.

H.4

NONPAYMENT FOR UNAUTHORIZED WORK (05/95)

No payments will be made for any unauthorized supplies or services, or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of his own volition or at the request of an individual other than a duly appointed Contracting Officer. Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and/or conditions of this contract.

H.5

GOVERNMENT-FURNISHED EQUIPMENT AND SPACE (ON-SITE) (05/95)

For Contractor personnel performing work on Government premises, the Government shall provide: on-site office space, furniture, telephone service, and any other necessary supplies and equipment.

H.6

ORGANIZATIONL CONFLICT OF INTEREST – GENERAL (02/96)

(a) The Contractor warrants that, to the best of its knowledge and belief, there are no relevant facts or circumstances which would give rise to an organizational conflict of interest, as defined in FAR Subpart 9.5, or that the Contractor has disclosed all such relevant information.

(b) The Contractor agrees that if an actual or potential organizational conflict of interest is discovered after award, the Contractor will make a full disclosure in writing to the Contracting Officer. This disclosure shall include a description of actions which the Contractor has taken or proposes to take to avoid or mitigate the actual or potential conflict.

(c) If the Contractor was aware of a potential organizational conflict of…

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