SAFR Cleaning and Maintenance PWS.pdf

CUI

SMALL ARMS FIRING RANGE (SAFR)

CLEANING AND MAINTENANCE SERVICES

PERFORMANCE WORK STATEMENT

Cannon Air Force Base, New Mexico

26 May 2026

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES

1.1 SOSFS CATM FACILITY OVERVIEW

1.1.1 SOSFS CATM Control Booth

1.1.2 SOSFS CATM Firing Point Area/Range Floor

1.1.3 SOSFS CATM Bullet Trap System

1.1.4 SOSFS CATM HVAC

1.2 STS CATM FACILITY OVERVIEW

1.2.1 STS CATM Control Booth

1.2.2 STS CATM Firing Point Area/Range Floor

1.2.3 STS CATM Bullet Trap System

1.2.4 STS CATM HVAC

1.2.5 STS CATM Dust Collection Unit

1.3 CLEANING, INSPECTION AND MAINTENANCE REQUIREMENTS (BOTH

FACILITIES)

1.3.1 General Requirements

1.3.2 Control Booth Cleaning Requirements

1.3.3 Firing Point Area/Range Floor Cleaning Requirements

1.3.4 Bullet Ramp/Trap System Cleaning and Maintenance Requirements

1.3.5 HVAC (Intake and Exhaust) Cleaning and Maintenance and DCU Cleaning and

Maintenance Requirements (STS Only)

1.3.6 Hazardous Waste Receptacle Procedures/Disposal

1.3.7 Preventative Maintenance Inspection (PMI) Program

1.3.8 Unscheduled Maintenance and Repair

2. SERVICES SUMMARY (SS)

2.1 QUALITY CONTROL

2.2 QUALITY ASSURANCE

2.3 PERFORMANCE ASSESSMENT

2.4 PPERIODIC PROGRESS MEETINGS

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 GOVERNMENT FURNISHED FACILITIES

3.2 GOVERNMENT FURNISHED SUPPLIES AND EQUIPMENT

3.3 GOVERNMENT FURNISHED UTILITIES

3.3.1 Utility Conservation

3.4 SECURITY, FIRE AND MEDICAL SERVICES

3.5 HAZARDOUS WASTE COLLECTION AND DISPOSAL

3.6 SOLID WASTE COLLECTION AND DISPOSAL

3.7 MAIL SERVICE

4. GENERAL INFORMATION

4.1 HOURS OF OPERATION

4.1.1 Family Days and Federal Holidays

4.2 BASE CLOSURES

4.2.1. Safety Requirements

4.3 CONTINUATION OF ESSENTIAL DOD CONTRACTOR SERVICES DURING CRISIS

IAW DoDI 3020.41

4.4 CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION

4.5 ENVIRONMENTAL COMPLIANCE

4.5.1. Notification of Environmental Spills

4.5.2. Green Procurement Program (GPP)

4.5.3. Environmental Management System (EMS) Training

4.6 CONTRACT MANAGER

4.6.1 Contractor Manpower Reporting Requirements

4.7 CONTRACTOR PERSONNEL

4.7.1 Contractor Vehicles

4.8 TRAFFIC LAWS

4.9 WEAPONS, FIREARMS AND AMMUNITION

5. APPENDICES

Appendix A, Deliverables Appendix B, Unscheduled Maintenance Worksheet Appendix C, CAFB and MAFR Civilian Contractor Environmental Guide Appendix D, CAFB and MAFR Contractor HAZMAT Worksheet Instructions Appendix E, CAFB and MAFR Contractor HAZMAT Worksheet Appendix F, Quarterly Maintenance Schedule

1. DESCRIPTION OF SERVICES. The Contractor shall provide all labor, personnel, equipment, tools, materials, vehicles, supervision, and services necessary to perform inspection, cleaning, and maintenance for the designated equipment and facility components of the two Small Arms Firing Ranges (SAFR) at Cannon Air Force Base (CAFB), New Mexico, the 27 Special Operations Security Forces Squadron (SOSFS) Combat Arms Training and Maintenance (CATM) facility and 26 Special Tactics Squadron (STS) CATM. The Contractor shall be responsible for quarterly inspection, cleaning, and maintenance of the Bullet Trap, Dust Collection Unit (DCU) (STS Only), Heating, Ventilation, Air Conditioning (HVAC), small arms range firing point area and Range Safety Officer/Control Booth located at each range. All inspections, cleaning, and maintenance performed under this contract (by the Contractor or any subcontractor) shall be conducted in accordance with (IAW) manufacturers’ specifications, and in compliance with all Federal, State and Local laws and regulations including Occupational Safety and Health Administration [OSHA], EPA, etc.

The 27 Special Operations Civil Engineering Squadron (27 SOCES) maintains this requirement for CAFB. 27 SOCES in conjunction with the base contracting office will appoint a Contracting Officer Representative (COR) to provide technical oversight, oversee general day-to-day administration and perform surveillance for this contract. The Contracting office and COR serve as the only authorized points of contacts between the Contractor and the Range Officers for both the SOSFS and STS CATMs and will coordinate all access, scheduling, storage, communication, etc. for the Contractor to perform work IAW this PWS.

1.1. SOSFS CATM FACILITY OVERVIEW. The 27 SOSFS CATM facility, Building 4945, is the installation’s small arms range utilized for personnel weapons training and qualifications. This facility’s range has a control booth, 28 firing positions, a bullet trap system, and HVAC intake and exhaust that are integral and specific to only the range. These components are to be maintained by the contractor IAW manufacturer specifications.

1.1.1. SOSFS CATM Control Booth. The CATM Range Control Booth is 12’ x 8’ with a hard floor. The Contractor shall be responsible for lead dust and fragment removal, as described in paragraph 1.3 and 1.3.1 of this

PWS.

1.1.2. SOSFS CATM Firing Point Area/Range Floor. The SOSFS firing point area consists of a 149’ x 104’ concrete floor and a backstop area which measures 149’ x 16’. The firing point area serves 28 firing points. The Contractor shall be responsible for lead dust and fragment removal, as described in paragraph 1.3 and 1.3.2 of this PWS.

1.1.3. SOSFS CATM Bullet Trap System. The CATM Bullet Trap System is an Action Target Total Containment Trap (TCT) with a Vortex deceleration chamber. The bullet trap ramp measures 148’ x 16’ and its deceleration chamber is augerless. Instead, the bullet containment system utilizes 116, 3.5-gallon canisters that connect to the base of the TCT Vortex chamber which collect and contain projectile materials (bullet fragments, debris, etc.) These canisters are semi-translucent and so their fill level is visible (or can be easily seen by holding a flashlight to the canister). The Contractor shall be responsible for lead dust and fragment removal for the bullet trap ramp as described in paragraph 1.3 and 1.3.3 of this PWS. Contractor is also responsible for the collection of debris from the containment system cannisters, and the lead dust and fragment removal behind the bullet containment system wherein cannisters are located.

During each quarterly cleaning, the contractor shall empty the 3.5-gallon cannisters into 55-gallon hazardous waste barrels and make every effort to minimize spillage of debris during transfer. Contractor will thoroughly vacuum this area during any service in which the cannisters are displaced/replaced and wipe down the exterior of the deceleration chamber.

The Contractor is also required to keep a small backstock (at minimum 20) of 3.5-gallon canisters should any of the canister’s break or their integrity be diminished (cracked canisters or debris leaks). If there are not enough canisters for full and safe use of each firing lane, the Contractor shall reposition the outer canisters to fill the gaps for the more interior canisters. In the interim, the range would temporarily have the outer firing lanes deemed unusable until replacement canisters were provided.

1.1.4. SOSFS CATM HVAC. The CATM building has 4 HVAC intake units and 4 HVAC exhaust units that are specific to only the range portion of this facility. The HVAC intake units are in the mechanical room (right side of the building), and the HVAC exhaust units are in the exterior mechanical yard (on the left side of the building).

Contractor shall be responsible for inspection, cleaning, and maintenance as described in paragraphs 1.3 and 1.3.4 of this PWS and in this section:

Requirement specific to the SOSFS supply filters:

• Replace filters every 3 months; (80) 20"x20"x2" pleated filters.

Requirement specific to the SOSFS exhaust filters:

• Replace pre-filters every 3 months; (144) 20"x25"x2" pleated filters.

• Replace HEPA filters annually; there are two different sizes (72) 30"x24"x12" HEPA filters and

(24) 12"x24"x12" HEPA filters.

1.2. STS CATM FACILITY OVERVIEW. The 26 STS CATM facility, Building 4665, is a range specifically utilized for the STS unit personnel’s training. This facility’s range has a control booth, 7 firing positions, a bullet trap system, a dust collection unit (DCU), and an HVAC intake and exhaust. These components are to be maintained by the contractor IAW manufacturer specifications.

1.2.1. STS CATM Control Booth. The 26 STS Range Control Booth is 10’ x 10’ with a hard floor. The Contractor shall be responsible for lead dust and fragment removal, as described in paragraph 1.3 and 1.3.1 of this PWS.

1.2.2. STS CATM Firing Point Area/Range Floor. The STS firing point area consists of a 72’ x 110’ concrete floor, and a backstop area which measures 72’ x 16’. The Contractor shall be responsible for lead dust and fragment removal, as described in Paragraph 1.3 and 1.3.2. of this PWS.

1.2.3. STS CATM Bullet Trap System. This Bullet Trap system serves 7 firing positions. The major components consist of, but are not limited to, 1 auger with 2 motors, one horizontal and one vertical motors and controls, conveyors and appurtenances, impact plates, for inspection, cleaning, and maintenance as described in Paragraph

1.3 and 1.3.3 of this PWS.

1.2.4. STS CATM HVAC. The STS HVAC system is comprised of 2 HVAC intake units and 2 HVAC exhaust units. All units are located exterior of the building, the intake units are each located on opposite sides of the range building, and the exhaust units are located at the rear of the facility. Contractor shall be responsible for inspection, cleaning, and maintenance as described in paragraphs 1.3 and 1.3.4 of this PWS and this section:

Requirement specific to the STS supply filters:

• Replace filters every 3 months; (60) 20"x25"x2" pleated filters.

Requirement specific to the STS exhaust filters:

• Replace pre-filters every 3 months; (32) 24"x24"x2" pleated filters.

• Replace mid filters every 6 months; (32) 24"x24"x1”x12" bag filters.

• Replace HEPA filters yearly; (32) 24"x24"x12" HEPA filters.

1.2.5. STS CATM Dust Collection Unit. The CATM DCU’s major components consist of, but are not limited to, motors and controls, one Quincy QT-5 air compressor, ductwork, and a collection barrel. The 26 STS DCU’s major components consist of, but are not limited to, an air compressor, ductwork, and filters. The Contractor shall be responsible for inspection, cleaning, and maintenance as described in paragraph 1.3 and 1.3.4 of this PWS and this section:

Requirement specific to the STS DCU filters:

• Replace HemiPleat eXtreme Green GSX cartridge (Part #231400014) yearly; (4) 16.5" OD x 39"

H cylindrical filters.

• Replace Pamic filter (Part #084404000) yearly; (1) 2.25" OD x 4.25" L pleated filter.

1.3. CLEANING, INSPECTION, AND MAINTENANCE REQUIREMENTS (BOTH FACILITIES)

The Contractor shall complete all inspections, cleaning, and maintenance tasks on a quarterly basis for each range facility. The Contractor shall only use cleaning solutions that are environmentally friendly ensuring solutions are approved by Environmental Protection Agency (EPA) and Cannon AFB prior to use. (paragraph 4.5.)

During cleaning, inspections, and maintenance any notable or problematic damage shall be recorded on maintenance logs and reported to the COR. Contractor shall provide recommendations on repair/replacement parts as necessary to ensure optimum performance of the range components and perform repairs/replacements only upon completion and approval of Unscheduled Maintenance Worksheet (outlined in para 1.3.6).

1.3.1. General Requirements. All surfaces shall be visually clean of all lead dust/fragments and general debris.

The Contractor shall clean all surfaces using approved High-Efficiency Particulate Air (HEPA) vacuum equipment, specifically intended for the collection of lead dust and utilize deleading wipes to clean surfaces.

1.3.2. Control Booth Cleaning Requirements. Clean all surfaces to include floors, glass, walls, and countertops.

Contractor shall take care with existing equipment that is within the booth when cleaning to not damage (e.g.

lighting panels, or speaker system for the range).

1.3.3. Firing Point Area/Range Floor Cleaning Requirements. Clean all surfaces of the firing point area (para

1.1.3 and 1.2.2.) to include floors, walls, and surfaces.

Inspect range surfaces (floors, walls, etc.) including all range baffles and check flight edges for wear.

1.3.4. Bullet Ramp/Trap System Cleaning and Maintenance Requirements. Clean all surfaces of the firing point area (para 1.1.4 and 1.2.3) to include floors, walls, surfaces, Bullet Trap impact plates and trough. The Contractor shall clean all surfaces of the Bullet Trap as well as the surrounding area (e.g. behind the Bullet Trap), to include, but not limited to, floors, covers, any horizontal surface.

The Contractor shall inspect Bullet Ramp and Trap for items such as, but not limited to dents, gouges, scoring or other signs of wear or damage, squeaks and grinding sounds. All areas of the Bullet Ramp and Trap shall be inspected for corrosion.

For the bullet trap systems, Contractor shall check 25% of all bolts on the Bullet Trap and auger (STS only) for effective tightness during each quarterly inspection. Rotate the 25% portion each quarter until 100% are checked during each period of performance. Ensure all covers and guards are in place, properly secured, sealed and in good condition.

Auger/bullet trap casing bearings shall be checked for damage and seals for leakage, adjustment as necessary to eliminate wear or leakage.

Check all auger components for alignment, wear, and proper operation. Adjust and/or align as necessary. Check all auger hangers for alignment and adjust as necessary. Check oil level in all auger drives, add oil as necessary (oil shall be provided by the Contractor). Check auger collection barrel fill level and advise replacement as necessary (when barrel reaches 60-75% fullness). For STS, any refuse or debris on the ground within three meters of the auger/barrel, or on the concrete paved surface shall be cleaned/collected by the Contractor.

Provide visual inspection (by bore camera or equivalent means) of the deceleration chamber drums/vortex for any internal damage/buildup to the chamber to the COR. The deceleration chamber shall also be lubricated during quarterly visits, utilizing technical grade 70T white mineral oil applied via a pump sprayer. Provide results and recommendations regarding this component and safety of firing lane use in the quarterly summary of PMI completed during the inspection visit (see paragraph 1.3.6).

1.3.5. HVAC (Intake and Exhaust) Cleaning and Maintenance and DCU Cleaning and Maintenance Requirements (STS Only). Contractor shall at minimum complete the following to maintain components:

Inspect fan operation to include visual inspection of fan operation for corrosion or material build-up, check drive belt condition for wear, tension and proper alignment, inspect and lubricate as appropriate, and inspect fan housing for corrosion.

Inspect system operation for wear, leaks, corrosion, and material build-up to include checking inlet baffle for wear, any visible filter damage/leaks, check hoses and clamps, check ducts for material build-up, check access doors/seals for leaks and deterioration, inspect paint, insulation, etc. for corrosion, check fan belts for tension and wear, check air lines and fittings for leaks, check airlock/screw conveyor for general wear and check accuracy of indicating equipment.

Inspect system for general operation to include checking all hardware connections and visible welds, check door gaskets and check diaphragm valves for proper seals/operation.

DCU Cleaning/Maintenance (STS only): Check the control panel for the DCU for the condition of the filters.

Contractor shall also monitor differential pressure indicator (DPI) reading for this equipment, and when system reads between 4-5, replace filters.

Inspect and service the Quincy QT-5 air compressor and storage tank to include replacement of belts/oil.

1.3.6. Hazardous Waste Receptacle Procedures/Disposal. The Contractor shall coordinate with the Contracting Officer’s Representative (COR) to arrange for drop-off of appropriate number of barrels for hazardous waste and for pickup/disposal of hazardous waste associated with quarterly cleanings or any unscheduled repairs. Generally, 3-4 barrels for SFS CATM, and 2-3 barrels for STS CATM. Should more than this be required in the event of excess waste, coordinate with the COR for an additional drop-off as soon as possible as drop off will not be immediate.

Contractors shall utilize 55-gallon barrels for the following: all contaminated rags, unserviceable personal protective equipment (PPE), contents of HEPA vacuum etc. shall be disposed of IAW Federal, State and Local laws and regulations. At the end of quarterly or unscheduled maintenance hazardous waste pickup shall be coordinated by the COR/Facility Manager. Contractor is not responsible for disposal as CAFB has a separate Environmental contract that pickups/disposes of HW.

All work shall be done in accordance with applicable Federal standards (Occupational Safety and Health Administration [OSHA], EPA, etc.) for lead handling. Any lead spill or contamination caused by the Contractor shall be cleaned immediately at no additional cost to the Government.

1.3.7. Preventive Maintenance Inspection (PMI) Program. The Contractor shall implement a PMI program to help prevent and correct deficiencies with equipment items, minimizing breakdowns and service interruptions, extending component service life, and maximizing operating efficiency. A complete PMI plan shall be submitted to the COR and CO for acceptance no later than 5 calendar days after the first quarterly visit. The Contractor’s PMI plan shall include a log of inspections and service maintenance for all system/components (as described in para 1.1-1.1.4 for SFS CATM and para 2.1-2.1.5 for STS CATM). The submitted plan shall include equipment components to be inspected and maintained, inspection and maintenance techniques, inspection and maintenance frequencies, and reporting methodology. At the end of each period of performance, each equipment item within every system included in this contract shall have been addressed. The PMI program is to be established based upon manufacturers' recommendations, handbooks, operating/service manuals, Contractor expertise, and general engineering judgments. The Contractor shall update PMI frequencies as necessary to reflect any changes in equipment inventory. Any proposed changes to schedules must be submitted to the COR and CO for acceptance.

The Contractor shall electronically submit, to the COR, a quarterly summary of PMI completed during the inspection visit, a list of scheduled work or inspections which were not accomplished including why they were not able to be accomplished, and a description of any corrective maintenance requirements noted during the inspection visit but not able to be corrected. The report is due within 3 business days following the covered inspection/visit.

The Contractor shall maintain PMI records for each piece of equipment included within this contract as outlined in paragraphs 1.1-1.1.4 for SFS CATM and para 2.1-2.1.5 for STS CATM). These records shall include descriptions of PMI scheduled versus actual completion dates, and the name of the person who performed the work. The Contractor shall ensure the records are accurate, current, and complete.

The Contractor shall be responsible for creation, maintenance, and disposition of reports or records that are specifically required in this PWS, and other reports or records as required in order to meet contract requirements.

The Contractor shall prepare all related correspondence and operating reports. All documentation, records, schedules, etc., as described in this PWS that are the responsibility of the Contractor are the property of the Government and shall remain so even upon completion of the contract. The Contractor shall keep these items current at all times. Documentation and records shall be turned over to the Government upon completion of the contract or when requested by the CO or COR. Records shall include the name of the inspector, date of inspection, what was inspected, discrepancies found, corrective action taken, and date of corrective action. This documentation shall be made available to the Government during the term of the contract and at regular CO or COR visits to the site. If requested by the Government, the Contractor shall provide the original record or a reproducible copy of any such record within 3 business days of the request.

1.3.8. Unscheduled Maintenance and Repair. During the quarterly visits, the Contractor shall notify the COR on the same day as any equipment deficiencies are identified and submit Unscheduled Maintenance Worksheet (Appendix B) as soon as possible, but within 24 hours of identified deficiencies. The Contractor may also recommend repairs that will improve safety, reduce maintenance, extend the range’s lifespan, etc. This also includes recommended repairs that the Contractor deems necessary for safety or preventive maintenance reasons.

The Contractor shall determine the extent of repairs required to bring the unit to an operational status, to include performing diagnoses of electrical, mechanical, or structural problems, and provide a written cost proposal to the COR and CO for approval (see paragraph 1.3).

For repairs that are $2500.00 or less the COR may authorize approval, but repairs are above the $2500.00 threshold CO approval is required. Contractor shall attempt to coordinate repairs as soon as possible, with approved proposals and associated approved repairs being completed during the same visit whenever possible.

For repairs that must be scheduled, the proposal is due no later than 3 business days after the deficiency is reported. The proposal shall show part number, quantity, item description, model number (if applicable), manufacturer, item cost, shipping cost and total cost to the Government for each repair. If requested by the COR or CO, the Contractor shall provide additional price verification information, including vendor price list and quotes.

If requested by the COR or CO, the Contractor shall obtain quotes from competitive sources, or provide justification for non-availability of competitive source for approval by the COR or CO.

For repairs that cannot be accomplished during quarterly visits, the Contractor shall request authorization from the COR or CO to travel to/from CAFB for the purpose of identifying the problem and preparing a work estimate of repairs needed to include parts and labor. Repairs shall begin immediately upon COR or CO approval of the work request depending on the estimated cost of the repair.

If the repair is approved by the COR or CO, the Contractor is authorized Per Diem (e.g. mileage, lodging, and food), for no more than two (2) persons, for travel, as determined by the Joint Travel Regulation (JTR), https://www.defensetravel.dod.mil/site/travelreg.cfm.

http://www.defensetravel.dod.mil/site/travelreg.cfm

The Contractor shall arrive at CAFB within 72 hours of notification and coordinate estimated arrival time with the COR so that access to the facility. Upon arrival at CAFB, the Contractor shall notify the COR before proceeding to the job site.

2. SERVICES SUMMARY. The Contractor’s service delivery requirements are summarized into Performance Objectives (POs) that relate directly to standards of performance required to meet mission essential needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance thresholds. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds may mean that the Contractor's Quality Control is unacceptable. The following is a list of the key Performance Objectives that will be verified as contractually compliant by Government personnel; however, inspection of any contract requirement is authorized.

Performance Objective

PWS

Paragraph

Performance Threshold

Method of Assessment

PO-1.

Cleaning, Inspection and Maintenance Requirements

1.3-1.3.5 No more than one discrepancy per service

Periodic Surveillance, Customer Complaints

PO-2.

PMI Program

1.3.7 No more than one discrepancy

per service

Periodic Surveillance, Customer Complaints

PO-3.

Unscheduled Maintenance and Repairs

1.3.8 No more than one discrepancy

per service

Periodic Surveillance, Customer Complaints

PO-4.

Deliverables

Appendix A No more than one discrepancy per service

Periodic Surveillance

2.1. QUALITY CONTROL. The Contractor shall develop and maintain a quality control program to ensure services are performed IAW all applicable federal, state and local laws, regulations, instructions, and commercial practices. The Contractor shall submit a final copy of their Quality Control Plan for acceptance at pre-performance conference Any changes to the Quality Control Plan must be accepted by the CO and COR prior to implementation. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. As a minimum, the Contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Services Summary.

Quality Control. The Contractor shall employ a commercial Quality Control Program and procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor shall develop and maintain a Quality Control Plan (QCP) to ensure cleaning, inspection and maintenance services are performed IAW this contract. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in Section 1. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the life of the contract. The initial QCP shall be provided to the COR and CO within 10 business days of contract award. The COR and CO shall be provided updates to the QCP as they occur during the period of performance. The QCP shall identify the procedures in writing for inspections, the individual responsible and all inspection records, which shall always be available to the Government upon request. The QCP shall have the inspection forms and records which shall be used for the service.

The Government will evaluate the Contractor’s performance by appointing a COR to ensure services are received.

The COR will evaluate the Contractor’s performance through periodic on-site inspections and customer complaints. The COR shall be responsible for initially validating customer complaints. However, the CO will make final determination of the validity of customer complaint(s).

The COR will inform the Contract Manager when discrepancies occur. When applicable, the COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contract Manager (or authorized representative) to initial the entry on the checklist for acknowledgment of the contractor’s awareness of the discrepancy.

Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the

CO.

2.2. QUALITY ASSURANCE. The Government will inspect and evaluate the Contractor’s performance to ensure services are received IAW requirements set forth in this contract. The COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide to the CO a Corrective Action Report (CAR) or Performance Assessment Report (PAR) for issuance to the Contractor. The Contractor shall respond to the CAR or PAR IAW instructions provided and return it to the CO within 3 business days of receipt.

2.3. PERFORMANCE ASSESSMENT.

Periodic Surveillances. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s quarterly visits, and repairs. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re- perform the service according to the remedy specified in paragraph 2, Services Summary.

Exceeding the performance threshold for any of these performance objectives in any one-month period shall result in a CAR from the CO. Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall drive an immediate Progress Meeting with the Multi-functional Team. All remedies shall be IAW FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

Customer Complaints. The COR will receive and investigate complaints. The COR will be responsible for initially validating customer complaints. The CO will make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed within the same visit, if the Contractor is still present at the installation. Exceeding the performance threshold for performance objectives in any one-month period shall result in a CAR from the CO.

2.4. PERIODIC PROGRESS MEETINGS. The CO, COR, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues may be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to COR and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO, identifying areas of non-concurrence, for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. GOVERNMENT FURNISHED FACILITIES. Storage for Contractor equipment and supplies may be provided at the discretion of the Range Officers/facility and must be coordinated in conjunction with the COR. If the Contractor chooses to store any items at CAFB all items remain the responsibility of the Contractor, and the Government incurs no liability.

3.2. GOVERNMENT FURNISHED SUPPLIES AND EQUIPMENT. None.

3.3. GOVERNMENT FURNISHED UTILITIES. The Government will furnish electricity, water and sewage services as necessary for accomplishment of work IAW with this contract.

3.3.1. Utility Conservation. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:

• Lights shall be used only in areas where and when work is actually being performed.

• Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor employees unless authorized.

• Water faucets or valves shall be turned off after the required use has been accomplished.

• Government telephones shall be used only for official Government business.

3.4. SECURITY, FIRE AND MEDICAL SERVICES. The Government will provide police and fire protection.

In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

In case of an emergency dial 911 from a base telephone (landline). If calling from an off-base telephone, including cell phones, notify dispatch that you are calling from CAFB so that you are routed to on base.

The CAFB Medical Clinic may respond in the event of an emergency (life or limb) during normal hours of operation, and may transport a contractor employee, if necessary, to one of the local hospitals. The Contractor shall reimburse the Government for these services.

In the event of an accident/mishap, the Contractor shall notify the COR and CO immediately, and take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

3.5. HAZARDOUS WASTE COLLECTION AND DISPOSAL. Refer to para 1.3.6. Hazardous Waste Receptacle Procedures/Disposal for pickup and disposal procedures and coordination.

3.6. SOLID WASTE COLLECTION AND DISPOSAL. The Contractor shall use existing bulk containers to dispose of trash or solid waste generated from accomplishment of services detailed in this contract. The Contractor shall adhere to all base level recycling programs.

3.7. MAIL SERVICE. No regular mail service to be provided. Some parts/equipment may be able to be shipped on a contingency basis to the 27 SOCES warehouse via coordination with the COR. Contractor shall plan to utilize other methods for the majority of parts/equipment shipping due to minimal space availability.

4. GENERAL INFORMATION.

4.1. HOURS OF OPERATION. The Contractor shall perform the services IAW this contract during the following hours of operation: Monday-Friday, between 0700-1600. The Contractor may find it necessary to deviate from the base hours of operation, to ensure timely completion of work IAW this contract at no additional cost to the Government. Work conducted outside these hours shall require approval from the COR and Facility Manager at no additional cost to the Government (extended daily work hours).

4.1.1. Family Days and Federal Holidays. Family Days often correspond with Friday or Monday of the same weekend of Federal Holidays and are dates in which the installation has minimal manning or access to facilities.

Contractor shall plan accordingly when scheduling services. Observed Federal Holidays are as follows:

New Year’s Day Labor Day Martin Luther King Day Columbus Day Washington’s Birthday Veterans Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

4.2. BASE CLOSURES. Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, shall be accomplished as soon as possible after reopening the base.

4.2.1. Safety Requirements. The Force Protection Condition (FPCON) level may change for real world events or for exercise scenarios which may prevent Contractor employees from entering or exiting certain areas or the installation until the situation has been mitigated. Depending on the situation, Contractor employees shall react accordingly to FPCON requirements and participate based on guidance provided through the COR, Facility Managers and CO.

Additionally, extreme weather events such as high winds or tornado warnings may trigger base personnel being directed to Shelter in Place temporarily or even be directed to exit the installation as soon as possible. Contractor personnel shall coordinate with the COR in the event of any extreme weather occurrence for accountability purposes and to ensure that they are following the most current installation directives. It is also advised that contractor personnel who regularly have a physical presence on the installation sign up for Hyper Reach notifications (details to be provided during Pre-Performance meeting).

4.3. CONTINUATION OF ESSENTIAL DOD CONTRACTOR SERVICES DURING CRISIS IAW DoDI

3020.41. This service is determined to be non-essential for performance during crisis according to DODI 3020.41, Operational Contract Support, and Paragraph 2.c. In the event of crisis, the Contractor will be notified by the Contracting Officer of the need to discontinue services due to contingency, base closure or other causes. If notification to discontinue services is not received, the Contractor shall be expected to continue performance in accordance with this contract.

4.4. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION The Contractor shall comply with all requirements and procedures IAW DAFFAR 5352.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

The Contractor shall additionally submit the employee listing to the COR and CO as changes occur. All documentation shall be submitted for identification badges and base access devices to the COR and CO for initial pass issuance, and then to the Visitor Control Center (VCC) once the Contract Manager has an approved sponsor pass. Passes shall be used to perform work in accordance with this PWS and are not intended for unfettered access to other facilities on the installation or restricted areas. Since Contractor will work within facilities that are not managed by the COR, Contractors are required to coordinate with the COR to streamline communication and access. If a Contractor abuses their pass privileges or base access, their pass will be revoked.

4.5. ENVIRONMENTAL REQUIREMENTS. The Contractor shall comply with all Federal, State and Local laws and regulations concerning the obtaining, use, storage, reporting, control and disposal of Hazardous Materials (HM) and Hazardous Wastes (HW). In performance of this contract, the Contractor shall comply with the requirements of the CAFB and Melrose Air Force Range (MAFR) Civilian Contractor Environmental Guide (See Appendix C). In complying with the CAFB and MAFR Civilian Contractor Environmental Guide, the Contractor shall continue to primarily communicate with the COR.

Focus areas of the CAFB and MAFR Civilian Contractor Environmental Guide include, but are not limited to:

The Contractor shall not bring HM onto CAFB, nor use HM on CAFB until the Contractor receives required authorizations. HM submittals shall be provided to the COR as soon as possible, but at minimum 21 business days prior to initial quarterly visit.

CAFB tracks HM. The Contractor shall coordinate with the COR prior to purchasing HM, and shall provide usage data, typically quarterly.

The Contractor's disposal of HW shall be coordinated through the COR, for Government disposal (see para 1.3.6).

In the event Federal, State and Local environmental laws and regulations change during the term of this contract, to include the CAFB and MAFR Civilian Contractor Environmental Guide, the Contractor is required to comply as such laws and regulations come into effect. The Contractor shall immediately implement those changes in laws and regulations that result in a decrease or no change in the contract price. Prior to implementing any such laws and regulations that will result in an increase in contract price, the Contractor shall submit to the COR and CO a price proposal and obtain prior approval of the CO. Said price proposal shall be submitted no later than 15 business days after the date the Contractor receives notice of the laws and regulations giving rise to the increase in cost of performance. If there is an increase or decrease in cost as a result of the change, the Contractor shall inform the COR and CO.

4.5.1. Notification of Environmental Spills. If the Contractor spills or releases any HM or HW substance into the environment, the Contractor or its agent shall immediately report the incident to CAFB Fire Dept. at 575-784- 2578. The liability for the spill or release of such substances rests solely with the Contractor and its agent.

The Contractor shall abide by all relevant and applicable Federal, State and Local laws and regulations, to include but not limited to AFMAN 32-7002, Environmental Compliance and Pollution Prevention.

4.5.2. Green Procurement Program (GPP). The Contractor shall comply with the GPP in accordance with Federal (EO 13423) and DoD and AF policies. Green Procurement is the purchase of environmentally preferable products and services. These products are preferred because they conserve resources, create less pollution and waste, or eliminate health and safety risks.

4.5.3. Environmental Management System (EMS) Training. All Contractor personnel shall complete EMS Awareness training prior to commencement of any activities. Training is available through the learning management system called The Environmental Awareness Course Hub (TEACH) at https://usaf.learningbuilder.com/. Once on the SharePoint site, scroll down to EMS General Awareness Training and click “View Training” to begin the course. The Contractor shall submit the Awareness Training Certificates of Completion to the COR prior to any on-base performance under this contract.

4.6. CONTRACT MANAGER. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the services required in this contract. The name and contact information of the Contract Manager and alternate (if assigned) shall be provided to the CO and COR in writing prior to contract performance start. The Contract Manager and alternate(s) must be able to read, write, speak, and understand English. The Contract Manager and alternate(s) shall have full authority to act for the Contractor on all contract matters relating to the full scope and operations of this contract. The Contractor shall ensure the Contract Manager is available via telephone within two hours in order to communicate with the CO and COR while onsite at CAFB. The Contract Manager shall be able to communicate with onsite contract employees at all times.

4.6.1. Contractor Manpower Reporting Requirements. The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractor may direct questions to the help desk at: https://www.sam.gov.

4.7. CONTRACTOR PERSONNEL. The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English. Contractor employees must be able to read, write, speak, and understand English.

The Contractor shall obtain all required identification data and/or documents for themselves and their personnel to be permitted access to CAFB. The Contractor shall provide the CO a complete list of all personnel that will require access to CAFB in performance of this contract. The Contractor shall notify the CO of any changes to this list at least 72 hours before personnel arrive at CAFB for performance of work under this contract. The Contractor shall be responsible for all passes issued to their employees under this contract. At the time of application, the 27th Special Operations Security Forces Squadron may conduct a background check on employees. Upon termination of employment, the Contractor shall be responsible for returning identification cards and base passes to Security Forces within 24 hours.

Contractor personnel shall not enter any restricted areas without prior approval or coordination of the COR and obtaining the proper security escort. Contractor personnel under this contract perform work in facilities that require coordinated access as the facilities belong to other squadrons on the installation. Contractor personnel are required to communicate and gain approval for access to the facilities listed in this contract and must adhere to the agreed upon schedules for cleaning, inspection, maintenance and unscheduled maintenance.

4.7.1. Contractor Vehicles. Contactor vehicles shall be maintained in a safe manner. All vehicles shall be in operable condition and meet all state and local safety requirements. Vehicles found to be unsafe to function as designed shall be removed from the installation and replaced at Contractor expense. Vehicle repairs and equipment modifications shall not be accomplished on base. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract. The Contractor shall not at any time request the use of Government equipment or vehicles.

Only qualified operators shall be permitted to operate the vehicles or equipment necessary to perform work required in this PWS. Vehicles/equipment operators shall possess a valid driver’s license and proper certifications for the applicable vehicle/equipment being utilized.

4.8. TRAFFIC LAWS. Contractor employees shall comply with all base traffic regulations. The Contractor is not permitted to use cell phones on CAFB while operating a moving vehicle unless the device is hands-free.

4.9. WEAPONS, FIREARMS, AND AMMUNITION. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicles or privately-owned vehicle while on CAFB.

5. APPENDICES

Appendix A, Deliverables Appendix B, Unscheduled Maintenance Worksheet http://www.sam.gov/ http://www.sam.gov/

Appendix C, CAFB and MAFR Civilian Contractor Environmental Guide Appendix D, CAFB and MAFR Contractor HAZMAT Worksheet Instructions Appendix E, CAFB and MAFR Contractor HAZMAT Worksheet Appendix F, Quarterly Maintenance Schedule

APPENDIX A

DELIVERABLES

All deliverables must meet professional standards and the requirements set forth in the applicable contractual documents. The Contractor shall be responsible for delivering all end items specified. The following items are outputs, which fall within the scope of this effort and which are illustrative of this type of work the Government expects to require. The following table lists deliverables.

TITLE DATE

SUBMISSION

AS OF

DATE: DISTRIBUTION

PMI Plan (PWS para 1.3.7.)

5 business days Initial (Quarterly) Visit

COR and CO

PMI Work Summary (PWS para 1.3.7.)

3 business days Covered Inspection/Visit

COR

Reports and Records (PWS para 1.3.7.)

3 business days Upon Request COR and CO

Quality Control Plan (PWS para 2.1.)

10 business days Award Date COR and CO

Corrective Action Report Response (PWS para 2.2)

3 business days Upon Receipt CO

Performance Assessment Report Response (PWS para 2.2)

3 business days Upon Receipt CO

HazMat Worksheet (PWS para 4.5.)

21 business days prior to any contract performance.

Initial (Quarterly) Visit

COR

HazMat Usage Worksheet (PWS para 4.5.)

3 business days Covered Inspection/Visit

COR

EMS Awareness Training Certificate (PWS para 4.5.3.)

Prior to any on-base performance under this contract.

Award Date COR

Identify Contract Manager (PWS para 4.6.)

Prior to any on-base performance under this contract.

Award Date CO and COR

Manpower Reporting (PWS para. 4.6.1.)

By 31 October of each year. Fiscal Year Website provided in

PWS

APPENDIX B

UNSCHEDULED MAINTENANCE WORKSHEET

Option Year: __________ (Range) Worksheet #: _____________ Date: ______________

Worksheet Version (check one only) ___Initial ___Final

1. Description: Briefly summarize the work needing to be accomplished.

2. Costs:

a. Labor: Are additional qualified personnel needed (e.g. a specialized technician, or electrician)?

Labor Classification Number of Hours Price Per Hour Total Labor Price

Total of Labor Costs: $ ___________

b. Materials, Supplies, Equipment: Contractor shall identify all materials, supplies and equipment required. Attach quotes or additional information as needed to worksheet submissions.

Vendor Name: _____________________________ POC: _______________________________ Phone Number: _________________ Email Address: ________________________________

Item (Part/Description) Cost

Total Materials, Supplies, Equipment Costs: $ ___________

c. Per Diem, in accordance with PWS paragraph 1.3.7:

Name Mileage Calculation (# Miles x Mileage

Rate)

Mileage Cost (Total) Lodging

Rate Meal Rate Subtotal

1. $

2. $

Total Per Diem $

d. Total of all costs (Labor + Materials, Supplies, Equipment + Per Diem): $ ___________

3. Warranty period:

Parts ______________________ Labor ______________________

4. Schedule of Work:

Start-End Date ______________________ Estimated # Hours to Complete ____________

5. Approvals: Request is not approved until the COR/CO signs authorizing the Unscheduled Maintenance purchase (Under $2500.00 COR approval only, over $2500.00 COR and CO must approve.)

COR Approval: _______________________________ CO Approval: ________________________________

GPC Payment Vendor/Contact Information (if applicable, COR will advise payment utilization method):

Company: __________________________ POC: ______________________ Phone Number: _______________

APPENDIX C CAFB AND MAFR CIVILIAN CONTRACTOR ENVIRONMENTAL GUIDE

APPENDIX D, CAFB AND MAFR CONTRACTOR HAZMAT WORKSHEET INSTRUCTIONS

APPENDIX E, CAFB AND MAFR CONTRACTOR HAZMAT WORKSHEET

APPENDIX F

QUARTERLY MAINTENANCE SCHEDULE

(Estimated)

Contract Year Quarter Inspection Month

First September

Second December

Third March

Fourth June

PERFORMANCE WORK STATEMENT TABLE OF CONTENTS