10Q-0016_Attachment 1_SOW.pdf

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36 mo lease for 5 B/W copiers Federal contract opportunity
Solicitation number
SA470510Q0016
Issued by
Defense Logistics Agency

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Statement of Work

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10Q-0016_Attachment A_delivery schedule.xls XLS spreadsheet
SA4705-10-Q-0016_posted solicitation.pdf PDF

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STATEMENT OF WORK

Request a rental contract for Black & White (B& W) copiers for the period of 0 1 January 2010 to 31 December 2012. This equipment is for DAPS Production Equipment for YONGSAN, CAMP CASEY, OSAN and CAMP WALKER. The equipment will be used in the production area where the volume is high. The equipment must meet the following requirements. "NO" Deviations from this requirement will be acceptable.

1. TCP/IP net workable with a network scanner that is able to scan 100 CPM, one pass double sided scanning, and accept various digital format - .PDF, .TIFF, JPEG, XDW.

2.Able to scan to multiple PC (SMB & FTP) protocol.
3.Digital printer with a high resolution (1200 x 1200 DPI).
4.MUST have Post Script driver already installed on equipment.
5.Compatible with PS, PCL, HP-GL emulation, TIFF/PDF direct print function.
6.Size: scan and run up to 11 "x"17, print up to 12"x 18".
7.Paper weight: 16# up to 120# stock (64 gram - 308 gram) including invitation

stock paper (index paper).

8. Equipment must be able to stand up to high monthly volume of at least 50,000

150,000 copies per month.

9. Copying Speed: For efficiency speed of the black & white copier at least 110

CPM is MANDATORY.

10. Must be able to run Glossy Paper - 60# -100# text, 80# cover (105 gram 209 gram) WITHOUT ANY PROBLEMS.

11. Paper tray: able to hold letter size paper up to 11 "x"17.

12. Bypass tray required for heavy stock capacity at least 1500 sheets with 20# bond paper.

13. Output must be flat to avoid curl on paper and causing problems with binding process.

14. Operation: The display must be bilingual to be operated by both English and

Korean employees.

15. Adjustment of image: Must have Auto and Manual detailed adjustment capability on "printer driver." Text, Text/Photo, Photo, copied original and low density original.

16. Technical Support: Technicians must be able to respond to service call within 2 -3 hours during the hours of operation of each facility (0730 - 1700).

17. Accurate image reproducibility for the files that are created using Adobe software.

18. Must have 3-hole punch, stapler capabilities.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 1 of 16

DAPS KOREA "PRODUCTION" EQUIPMENT (B&W) REQUIREMENT WORKSHEET

Listed on this worksheet are the requirements for the Black & White "Production Equipment" for DAPS Camp Walker, Korea. Currently DAPS Camp Walker, Korea has only one color copier.

Command/ DAPS Korea, Camp Walker Organization

Address • UNIT #15015 , Bldg #303

City/State/Zip APO AP 96218

POC Name Eric Christian

I

Phone/Fax 724-3022 I 3028 i

Email Ch ristia n.E ric@dla.mil

I

Requested Date of Installation 11 January 2010

(normally start on the 1st of the month, allow 30+ days for delivery after award of contract):

I i Where will equipment be located? BUILDING #303, Camp Walker I

Number of Units Required (if the One requirements are identical): I I

TYPE OF REQUIREMENT:

1-NEW REPLACEMENT Of EXISTING EQUIPMENT

IF EQUIPMENT IS BEING REPLACED PROVIDE:

MAKE / MODEL / SERIAL# ___________

GOVTOWNED 1-NOT GOVT OWNED

IF OWNED WILL EQUIPMENT BE TRADED IN? YES NO

MONTHLY VOLUME (maintenance and supplies to be included for this monthly volume):

2000 5000 10000 15000 20000 25000 30000

35000 40000 ~ 50000 _ Other, Specify

EQUIPMENT SPEED (black and white copies):

No Preference (Default DAPS to determine appropriate speed based on monthly volume)

..L Specify REQUIRED speed range 110 cpm to More cpm

Note: the speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment ofsimilar speed.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 2 of 16

OWNERSHIP (rent or lease):

_ No Preference (Default)

RENTAL (return to vendor upon expiration of term)

_ Lease with the Option to Purchase (LWOP) - Lease that gives the government an option to purchase the equipment at the end of the lease term NO AUTOMATIC transfer of ownership to the Govemment at the end of the term.

OTHER, SPECIFY __________ (Note: L TOPs are no longer an option through DAPS)

PURCHASE:

OUTRIGHT PURCHASE

MAINTENANCE THROUGH DAPS -.lL MANTENANCE DIRECTLY THROUGH DEALER

TERM LENGTH: (payment commitment will be for term length; cancel fees apply for early termination)

12 MONTHS 36 MONTHS 60 MONTHS

Note: DAPS does not recommend 60 month terms due to changes in technology and related cost and other variables.

TYPE OF EQUIPMENT AND REQUIRED FEATURES:

Stand Alone Equipment (Will not be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

-.lLNetwork Equipment (Will be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

STANDARD FEATURES (DUPLEX - 2 SIDED COPYING; SORTING/COLLATING; FINISHER/STAPLER)

X PRINT / SCAN

L OTHER, SPECIFY See Additional Remakes at end

SPECIAL FEATURES REQUIRED:

-.lL3 HOLE PUNCH EXTRA CAPACITY TRAY SHEETS

COLOR COPYING / PRINTING CLASSIFIED COPYING/PRINTING (state requirements in Remarks)

IF COLOR IS REQUIRED, SPECIFY MONTHLY VOLUME:

200 500 _ OTHER, SPECIFY

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 3 of 16

EQUIPMENT SPEED (81W copies):

No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

_ Specify REQUIRED speed range ---'-'-=-_ cpm to more cpm

Note: The speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ADDITIONAL REMARKS I REQUIREMENTS (attache sheet if necessary):

Booklet Maker, Three hole punch, Insert Print, Cover separate print, Front and back cover insert print, Booklet print, Printable on glossy paper, Both Korean and English Display, korean paper size print capability, Korean Font print capability. Maintenance by technician who can speak Korean and English. Maintenance within four hours after service call has been placed. Scanning with 600 dpi, Printing with 1200 dpi, All of supply and repair parts need to be available for purchase locally.

Recommended Vendor: Fuji Xerox Korea Co. Ltd., , SindoRicoh Co. Ltd., Canon Korea Business Solution Inc.

Term: Must NOT be more than 36 months due to rapid technology change and have flexibility of changing the model to meet the highest printing technology in the market.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 4 of 16

CL/~/ 000 ~

Listed on this worksheet are the requirements for the Black & White "Production Equipment" for DAPS Osan, Korea.

Currently DAPS Osan, Korea has only one color copier.

r--command/ i Organization

Address i

City/State/Zip

DAPS Korea, Osan

UNIT #2078, Bldg #806

• APO AP 96278

I

POC Name Eric Christian I

_p-::ho=-n_e/-;:-Fa_x_+I!...7.24-3022 I 3028 _I~ Email : Christian.Eric@dla.mil

• Requested Date of Installation I (normally start on the 1st of the month, allow 30+ days for delivery after award of contract):

I 1 January 2010

Where will equipment be located? BUILDING #806, Osan

Number of Units Required (if the requirements are identical):

One

TYPE OF REQUIREMENT:

~NEW REPLACEMENT OF EXISTING EQUIPMENT

IF EQUIPMENT IS BEING REPLACED PROVIDE:

MAKE / MODEL / SERIAL# ___________

GOVTOWNED ~ NOT GOVT OWNED

IF OWNED WILL EQUIPMENT BE TRADED IN? YES NO

MONTHL Y VOLUME {maintenance and supplies to be included for this monthly volume):

2000 5000 10000 15000 20000 25000 30000

35000 40000 50000 xx Other, Specify --'1.:::<.5,:::.;0,""'0.:::<.00"'--_____

EQUIPMENT SPEED (black and white copies):

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

..L Specify REQUIRED speed range 110 cpm to More cpm

Note: the speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment ofsimilar speed.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 5 of 16 mailto:Christian.Eric@dla.mil

No Preference (Default)

~ RENTAL (return to vendor upon expiration of term)

Lease with the Option to Purchase (LWOP) - Lease that gives the government an option to purchase the equipment at the end of the lease term - NO AUTOMATIC transfer of ownership to the Government at the end of the term.

_ OTHER, SPECIFY ___________ (Note: L TOPs are no longer an option through DAPS)

PURCHASE:

OUTRIGHT PURCHASE

MAINTENANCE THROUGH DAPS ~ MANTENANCE DIRECTLY THROUGH DEALER

TERM LENGTH: (payment commitment will be for term length; cancel fees apply for early termination)

12 MONTHS ~ 36 MONTHS 60 MONTHS

Note: DAPS does not recommend 60 month terms due to changes in technology and related cost and other variables.

TYPE OF EQUIPMENT AND REQUIRED FEATURES:

_ Stand Alone Equipment (Will not be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

~Network Equipment (Will be connected to a LANIWAN or other Communication or Automated Information Systems! Equipment) lL STANDARD FEATURES (DUPLEX - 2 SIDED COPYING; SORTING/COLLATING; FINISHER/STAPLER)

PRINT / SCAN

..lL OTHER, SPECIFY See Additional Remakes at end

SPECIAL FEATURES REQUIRED:

~3 HOLE PUNCH ~ EXTRA CAPACITY TRAY SHEETS

COLOR COPYING / PRINTING _ CLASSIFIED COPYING/PRINTING (state requirements in Remarks)

IF COLOR IS REQUIRED. SPECIFY MONTHLY VOLUME:

200 500 OTHER, SPECIFY

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 6 of 16

No Preference (Default DAPS to determine appropriate speed based on monthly volume)

_ Specify REQUIRED speed range 110 cpm to more cpm

Note: The speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ADDITIONAL REMARKS I REQUIREMENTS (attache sheet if necessary):

Booklet Maker, Three hole punch, Insert Print, Cover separate print, Front and back cover insert print, Booklet print, Printable on glossy paper, Both Korean and English Display, korean paper size print capability, Korean Font print capability. Maintenance by technician who can speak Korean and English. Maintenance within four hours after service call has been placed. Scanning with 600 dpi, Printing with 1200 dpi, All of supply and repair parts need to be available for purchase locally.

Recommended Vendor: Fuji Xerox Korea Co. Ltd., , SindoRicoh Co. Ltd., Canon Korea Business Solution Inc.

Term: Must NOT be more than 36 months due to rapid technology change and have

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 7 of 16

Listed on this worksheet are the requirements for the Black & White "Production Equipment" for DAPS Camp Casey, Korea. Currently DAPS Camp Casey, Korea has only one color copier.

i Command/ DAPS Korea, Camp Casey Organization I i Address UNIT #15041, Bldg #2440

City/State/Zip APO AP 96224

POC Name i Eric Christian I

I Phone/Fax 724-3022 I 3028 i

Email I Christian.Eric@dla.mil i Requested Date of Installation (normally start on the 151 of the month, allow 30+ days for delivery after award of contract):

Where will equipment be located?

1 January 2010

BUILDING #2440, Camp Casey

I I i

Number of Units Required (if the ! requirements are identical): I

TYPE OF REQUIREMENT:

~NEW REPLACEMENT OF EXISTING EQUIPMENT

IF EQUIPMENT IS BEING REPLACED PROVIDE:

MAKE / MODEL / SERIAL# ___________

GOVTOWNED ~ NOT GOVT OWNED

IF OWNED WILL EQUIPMENT BE TRADED IN? YES NO

MONTHLY VOLUME (maintenance and supplies to be included for this monthly volume):

2000 5000 10000 15000 20000 25000 30000

35000 40000 50000 XX Other, Specify --=-1=50=,=0:::;..00=--_____

EQUIPMENT SPEED (black and white copies):

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

~ Specify REQUIRED speed range 110 cpm to More cpm

Note: the speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 8 of 16

~ RENTAL (return to vendor upon expiration of term)

_ Lease with the Option to Purchase (LWOP) - Lease that gives the government an option to purchase the equipment at the end of the lease term - NO AUTOMATIC transfer of ownership to the Government at the end of the term, OTHER, SPECIFY ___________ (Note: L TOPs are no longer an option through DAPS)

PURCHASE:

OUTRIGHT PURCHASE

MAINTENANCE THROUGH DAPS ~ MANTENANCE DIRECTLY THROUGH DEALER

TERM LENGTH: (payment commitment will be for term length; cancel fees apply for early termination)

12 MONTHS ~ 36 MONTHS 60 MONTHS

Note: DAPS does not recommend 60 month terms due to changes in technology and related cost and other variables.

TYPE OF EQUIPMENT AND REQUIRED FEATURES:

Stand Alone Equipment (Will not be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

~Network Equipment (Will be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

STANDARD FEATURES (DUPLEX - 2 SIDED COPYING; SORTING/COLLATING; FINISHER/STAPLER)

L PRINT / SCAN

L OTHER, SPECIFY See Additional Remakes at end

SPECIAL FEATURES REQUIRED:

HOLE PUNCH ~ EXTRA CAPACITY TRAY SHEETS

COLOR COPYING / PRINTING _ CLASSIFIED COPYING/PRINTING (state requirements in Remarks)

IF COLOR IS REQUIRED, SPECIFY MONTHLY VOLUME:

200 500 _ OTHER, SPECIFY

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 9 of 16

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

_ Specify REQUIRED speed range ----'--'-"'-_cpm to more cpm

Note: The speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ADDITIONAL REMARKS I REQUIREMENTS (attache sheet if necessary):

Booklet Maker, Three hole punch, Insert Print, Cover separate print, Front and back cover insert print, Booklet print, Printable on glossy paper, Both Korean and English Display, korean paper size print capability, Korean Font print capability. Maintenance by technician who can speak Korean and English. Maintenance within four hours after service call has been placed. Scanning with 600 dpi, Printing with 1200 dpi, All of supply and repair parts need to be available for purchase locally.

Recommended Vendor: Fuji Xerox Korea Co. Ltd., , SindoRicoh Co. Ltd., Canon Korea Business Solution Inc.

Term: Must NOT be more than 36 months due to rapid technology change and have flexibility of changing the model to meet the highest printing technology in the market

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 10 of 16

I

Listed on this worksheet are the requirements for the Black &White "Production Equipment" for DAPS Yongsan, Korea.

Currently DAPS Yongsan, Korea has only one color copier.

Commandl DAPS Korea, Yongsan ~rganization

Address i UNIT #15236, Bldg #1190 j City/State/Zip APO AP 96205 i

POC Name Eric Christian

Phone/Fax . 724-3022 I 3028 I

Email i Christian.Eric@dla.mil

Requested Date of Installation 1 January 2010

(normally start on the 1st of the month, i allow 30+ days for delivery after award .

of contract :

• Where will equipment be located? BUILDING #1190, Yongsan

Number of Units Required (if the re uirements are identical):

! One

TYPE OF REQUIREMENT:

~NEW REPLACEMENT OF EXISTING EQUIPMENT

IF EQUIPMENT IS BEING REPLACED PROVIDE:

MAKE I MODEL I SERIAL# ___________

GOVTOWNED ~ NOT GOVT OWNED

IF OWNED WILL EQUIPMENT BE TRADED IN? YES NO

MONTHLY VOLUME (maintenance and supplies to be included for this monthly volume):

2000 5000 10000 15000 20000 25000 30000

35000 40000 50000 xx Other, Specify -----'1c>:::5.::::;.O,'-"'0.::::;.00"'--_____

EQUIPMENT SPEED (black and white copies):

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

~ Specify REQUIRED speed range 110 cpm to More cpm

Note: the speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment ofsimilar speed.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 11 of 16 http:1c>:::5.::::;.O,'-"'0.::::;.00 mailto:Christian.Eric@dla.mil

_ No Preference (Default)

RENTAL (return to vendor upon expiration of term)

_ Lease with the Option to Purchase (LWOP) - Lease that gives the government an option to purchase the equipment at the end of the lease term - NO AUTOMATIC transfer of ownership to the Government at the end of the term.

OTHER, SPECIFY __________ (Note: L TOPs are no longer an option through DAPS)

PURCHASE:

OUTRIGHT PURCHASE

MAINTENANCE THROUGH DAPS -L MANTENANCE DIRECTLY THROUGH DEALER

TERM LENGTH: (payment commitment will be for term length; cancel fees apply for early termination)

12 MONTHS ~ 36 MONTHS 60 MONTHS

Note: DAPS does not recommend 60 month terms due to changes in technology and related cost and other variables.

TYPE OF EQUIPMENT AND REQUIRED FEATURES:

Stand Alone Equipment (Will not be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

-LNetwork Equipment (Will be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

STANDARD FEATURES (DUPLEX - 2 SIDED COPYING; SORTING/COLLATING; FINISHER/STAPLER)

L PRINT I SCAN

..lL. OTHER, SPECIFY See Additional Remakes at end

SPECIAL FEATURES REQUIRED:

-L3 HOLE PUNCH EXTRA CAPACITY TRAY 1500 over SHEETS

COLOR COPYING I PRINTING _ CLASSIFIED COPYING/PRINTING (state requirements in Remarks)

IF COLOR IS REQUIRED, SPECIFY MONTHLY VOLUME:

200 500 OTHER, SPECIFY

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 12 of 16

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

_ Specify REQUIRED speed range ----'--'-"'-_ cpm to ___ cpm

Note: The speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ADDITIONAL REMARKS I REQUIREMENTS (attache sheet if necessary):

Booklet Maker, Three hole punch, Insert Print, Cover separate print, Front and back cover insert print, Booklet print, Large paper tray (more than 1500 sheet), Printable on glossy paper, Both Korean and English Display, korean paper size print capability, Korean Font print capability.

Maintenance by technician who can speak Japanese. Maintenance within four hours after service call has been placed. Scanning with 600 dpi, Printing with 2400 dpi, All of supply and repair parts need to be available for purchase locally.

Recommended Vendor: Fuji Xerox Korea Co. Ltd., , SindoRicoh Co. Ltd., Canon Korea Business Solution Inc.

Term: Must NOT be more than 36 months due to rapid technology change and have

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 13 of 16

C~/tJ OO{).J

DAPS KOREA "PRODUCTION" EQUIPMENT (COLOR) REQUIREMENT WORKSHEET

Listed on this worksheet are the requirements for the COLOR "Production Equipment" for DAPS Osan, Korea.

Currently DAPS Osan Korea has one color copier.

Commandl DAPS Korea~ Osan I Organization

Address UNIT #2078~ Bldg #806

City/State/Zip I APO AP 96278

POC Name I Eric Christian

Phone/Fax 724-3022 I 3028

Email Eric.Christian@dla.mil

I Requested Date of Installation

• (normally start on the 1st of the month, I allow 30+ days for delivery after award of contract):

1 January 2010

I Where will equipment be located? BUILDING #806, Osan

I Number of Units Required (if the requirements are identical):

One

TYPE OF REQUIREMENT:

NEW REPLACEMENT OF EXISTING EQUIPMENT

IF EQUIPMENT IS BEING REPLACED PROVIDE:

MAKE IIVIODEL I SERIAL# ___________

GOVTOWNED .lL NOT GOVT OWNED

IF OWNED WILL EQUIPMENT BE TRADED IN? YES NO

MONTHLY VOLUME (maintenance and supplies to be included for this monthly volume):

2000 ~5000 10000 15000 20000 25000 30000

35000 40000 50000 _ Other, Specify

EQUIPMENT SPEED (black and white copies):

_ No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

Specify REQUIRED speed range :::3::..-2-__ cpm to More cpm

Note: the speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 14 of 16

~ RENTAL (return to vendor upon expiration of term)

_ Lease with the Option to Purchase (LWOP) - Lease that gives the government an option to purchase the equipment at the end of the lease term NO AUTOMATIC transfer of ownership to the Government at the end of the term.

OTHER, SPECIFY __________ (Note: L TOPs are no longer an option through DAPS)

PURCHASE:

OUTRIGHT PURCHASE

MAINTENANCE THROUGH DAPS ~ MANTENANCE DIRECTLY THROUGH DEALER

TERM LENGTH: (payment commitment will be for term length; cancel fees apply for early termination)

12 MONTHS 36 MONTHS 60 MONTHS

Note: DAPS does not recommend 60 month terms due to changes in technology and related cost and other variables.

TYPE OF EQUIPMENT AND REQUIRED FEATURES:

_ Stand Alone Equipment (Will not be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment)

~Network Equipment (Will be connected to a LANIWAN or other Communication or Automated Information Systems/ Equipment) lL STANDARD FEATURES (DUPLEX - 2 SIDED COPYING; SORTING/COLLATING; FINISHER/STAPLER)

L PRINT / SCAN

OTHER, SPECIFY See Additional Remakes at end

SPECIAL FEATURES REQUIRED:

~3 HOLE PUNCH EXTRA CAPACITY TRAY 1500 over SHEETS

COLOR COPYING / PRINTING _ CLASSIFIED COPYING/PRINTING (state requirements in Remarks)

IF COLOR IS REQUIRED, SPECIFY MONTHLY VOLUME:

200 ~500 OTHER, SPECIFY

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 15 of 16

EQUIPMENT SPEED (BIW copies):

No Preference (Default - DAPS to determine appropriate speed based on monthly volume)

_ Specify REQUIRED speed range --=3=-2__ cpm to more_ cpm

Note: The speeds above represent an approximate range and will not be used as a reason to exclude a vendor who proposes an equipment of similar speed.

ADDITIONAL REMARKS I REQUIREMENTS (attache sheet if necessary):

Booklet Maker, Three hole punch, Insert Print, Cover separate print, Front and back cover insert print, Booklet print. Printable on glossy paper, Both Korean and English Display, Korean paper size print capability, Korean Font print capability. Maintenance by technician who can speak Korean and English. Maintenance within four hours after service call has been placed. Scanning with 600 dpi, Printing with 2400 dpi, All of supply and repair parts need to be available for purchase locally.

Recommended Vendor: Fuji Xerox Korea Co. Ltd., , SindoRicoh Co. Ltd., Canon Korea Business Solution Inc.

Term: Must NOT be more than 36 months due to rapid technology change and have

ATTACHMENT 1 - SA4705-10-Q-0016 B & W SOW for Korea page 16 of 16

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