PWS_-_DOC_Vechicle_Barries.pdf

THE DOC/OSY PERFORMANCE WORK STATEMENT

Preventative Maintenance and Reactive Repair Services for the Vehicle Barricades at the Herbert C. Hoover Building in Washington, DC

1.0. GENERAL

This is a Services contract to provide Vehicle Barricade Preventative Maintenance and Repair Services in support of the Office of Security located at the Herbert Clark Hoover Building in Washington, DC. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. BACKGROUND:

1.1.1. The mission of the U.S. Department of Commerce is to help American businesses thrive, creating jobs here at home while being competitive abroad. Our programs touch the daily lives of the American people in many ways, with a wide range of responsibilities in the areas of trade, economic development, technology, entrepreneurship and business development, environmental stewardship, and statistical research and analysis.

1.1.2. The Office of Security (OSY) is located in the Department of Commerce (Department) Headquarters in the Herbert Clark Hoover Building (HCHB) in Washington, DC, and provides policies, programs and oversight as it collaborates with:

• Facility managers to mitigate the terrorism risks to Department facilities;

• Program managers to mitigate the espionage risks to Department facilities; and

• Department and bureau leadership to increase emergency preparedness for Department operations.

1.1.3. The objective is to maintain a secure environment in which citizens and Government employees can conduct business with confidence. The Department uses a comprehensive, integrated security management system for access control; badge production; fingerprinting; key issuance and accountability;

passport/visa photo production and issuance; visit request processing; and, management of security records.

1.2. OVERVIEW:

1.2.1. The Department uses a comprehensive, integrated security management system for access control; badge production; fingerprinting; key issuance and accountability; passport/visa photo production and issuance; visitor request processing; and, management of security records. The Government requires Preventative Maintenance and Reactive Repair Services to assist in maintaining the quality and integrity of the Department’s security programs and to respond to the requirements of the Department’s customers.

1.2.2. Guard services, installation of security hardware or information technology security services will not be performed under this acquisition.

1.2.3. The Government intends to award a firm fixed contract with a base year of 12 months with four succeeding option years for Preventative Vehicle Barricade Maintenance. Major repairs to the vehicle barricade system are not part of this acquisition.

1.2.4. The Contractor shall provide services to accomplish the tasks they have been awarded and are further described in the sections of this Performance Work Statement (PWS). The Contractor’s personnel shall work independently within the scope of the contract to perform assistance to the OSY in maintaining the quality and integrity of Department security programs and to respond to the requirements of the Department customers.

1.3. SCOPE OF WORK:

1.3.1. The Contractor shall furnish the necessary personnel, direction, material, permits, licenses, equipment, training, services and facilities (except as otherwise provided by the Government) in performance of Preventative Vehicle Barricade Maintenance and Repairs contract in accordance to the requirements of the PWS.

1.3.2. The Contractor shall comply with all applicable laws, rules and regulations, including but not limited to those included in Section 6 of this PWS.

1.4. SAFETY REQUIREMENTS:

1.4.1 The Contractor shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA).

1.5. SECURITY REQUIREMENTS:

1.5.1. CLEARANCE AND VISITATION

1.5.1.1. The nature of work for the position under this contract will not require access to classified National Security Information. Personnel employed by the Contractor to fulfill the Preventative Vehicle Barricade Maintenance Technician must comply with Government security regulations. This contract is designated Low Risk – Non-IT Service. Each person employed under non- IT Low Risk contracts shall undergo security processing by the Department’s Office of Security.

Contract personnel are required to have a National Agency Check with Written Inquiries (NACI).

1.5.2. SENSITIVE INFORMATION STORAGE AND DISCLOSURE

1.5.2.1. Because access shall occur within Government property, the Contractor is not required to have a facility security clearance. The Government shall not accept a Contractor’s facility security clearance.

Nor shall the Government accept any other certification which does not meet the minimum requirements for the scope of the investigations used to grant access to classified information as required in Executive Order 12968, as proof or evidence of a personnel security clearance.

1.5.2.2. The security regulations pertinent to this contract include the Department of Commerce Security Manual. Failure to comply with these security regulations may result in termination of the contract.

1.5.3. PRIVACY OR SECURITY SAFEGUARDS

1.5.3.1. Any materials, information, notes, layouts, and records relating to the work under this procurement action are the property of the Government. The Contractor shall be responsible for properly protecting all information used, gathered, or developed as a result of work under this contract.

The Contractor shall also protect all Government data, equipment, among others by treating the information as sensitive. It is anticipated that this information will be gathered, created and stored within the primary work location.

1.5.3.2. Contractor personnel must not be remove sensitive information from the OSY office, unless specifically authorized by the COR. If Contractor personnel must remove any sensitive information from the primary work area they shall protect it to the same extent they would their proprietary data and/or company trade secrets. The use of any information that is subject to the Privacy Act of 1974 will be utilized in full accordance with all rules of conduct as applicable to Privacy Act Information. All sensitive information must be returned to OSY upon completion of the individual project or termination of the contract. No copies of minutes, reports, notes, or other documentation are to be made available to unauthorized personnel.

1.5.3.3. The Contractor shall not publish or disclose in any manner, without the Contracting Officer's written consent, the details of any safeguards either designed or developed by the Contractor under this contract or otherwise provided by the Government.

1.5.3.4. To the extent required to carry out a program of inspection to safeguard against threats and hazards to the security, integrity, and confidentiality of Government property and data, the Contractor shall afford the Government access to the Contractor's facilities, installations, technical capabilities, operations, documentation, records and databases.

1.5.4. CONFIDENTIALITY AND NON-DISCLOSURE

1.5.4.1. All documents produced for this project are the property of the U.S. Government and cannot be reproduced, or retained by the Contractor. All appropriate project documentation will be given to the Department during and at the end of this task order. The Contractor shall not release any information without the written consent of the Contracting Officer. Any request for information relating to the task order presented to the Contractor must be submitted to the Contracting Officer for approval by the customer agency for a response.

1.5.4.2. The Contractor is subject to the following provision relating to the protection and nondisclosure of proprietary and other confidential business information:

• Confidential information, as used in this clause means (1) information or data of a personal nature, proprietary about an individual or (2) information or data submitted by or pertaining to an institution or organization, provided that such information in (1) and (2) does not include information which is, or which becomes, public or information which becomes known to the Contractor on a non-confidential basis from a third party source.

• If it is established that information to be utilized under this Contract is subject to the Privacy Act, the Contractor will follow the rules and procedures of disclosure set forth in the Privacy Act of 1974, 5 U.S.C. 522a, and implementing regulations and policies, with respect to systems of records determined to be subject to the Privacy Act.

1.5.4.3. Confidential information, as defined in (a)(1) and (2) above, shall not be disclosed without the prior written consent of the OSY COR.

1.5.6. EMERGENCIES

1.5.6.1. While in Department facilities, or other government facilities on the Department's behalf and as part of this contract, the Contractor shall comply with posted evacuation procedures and instructions provided by security and emergency management personnel.

1.6. PERFORMANCE QUALITY:

1.6.1 QUALITY CONTROL (QC)

1.6.1.1. The Contractor shall establish and maintain a complete Quality Assurance Surveillance Plan (QASP) that shall ensure the requirements of the contract are provided as specified in Section 5 of the PWS. Within thirty calendar days after contract award, three copies of a comprehensive written QASP shall be submitted to the COR and within 5 working days when changes are made thereafter.

1.6.1.2. The Contractor shall be available to meet, at the call of the Government, to discuss levels of performance, proficiency and training, problems and issues, and any other issues relating to the PWS.

Periodic meetings shall be held on a day and time mutually agreed upon by the Contractor and the COR.

1.7. TECHNICAL OVERSIGHT AND PERFORMANCE ACCEPTANCE:

1.7.1. Technical oversight and performance acceptance shall be made by the following designated Contracting Officer’s Representative (COR):

Richard Zerillo, Security Specialist U.S. Department of Commerce, Office of Security 1401 Constitution Avenue, NW, Room 1066 Washington, D.C. 20230

Phone: (202) 482-4897 Email: rzerillo@doc.gov

1.8. PERIOD OF PERFORMANCE:

1.8.1. The contract period includes a base period of August 1, 2016 through July 31, 2017. If all option periods are exercised, the period of performance for the contract award is as follows:

Base Year August 1, 2016 - July 31, 2017 Option Year 1 August 1, 2017 - July 31, 2018 Option Year 2 August 1, 2018 - July 31, 2019 Option Year 3 August 1, 2019 - July 31, 2020 Option Year 4 August 1, 2020 - July 31, 2021

1.9. PLACE OF PERFORMANCE:

1.9.1. Work shall be performed in and around the HCHB building:

U.S. Department of Commerce Headquarters (HQ) Herbert Clark Hoover Building (HCHB) 1401 Constitution Avenue, N.W.

Washington, DC 20230

1.10. PERFORMANCE SCHEDULE:

mailto:rzerillo@doc.gov

1.10.1. Scheduling shall be coordinated with the COR.

1.10.2. Normal Work Hours – Generally the routine preventative maintenance service hours required are for one time per month.

The Contractor, unless instructed otherwise is required to be on site at a pre-determined time during the period of Monday - Friday between the hours of 7:30 AM EST and 5:00 PM EST or as designated by the

COR.

Normal Services are not required on days when the government facilities are officially closed; either by pre-determined events or by official closures that may arise.

1.10.3. Emergency Reactive Repairs and Maintenance – Services may be needed up to 18 hours per 12 month period or as directed by the COR. The Contractor will provide a 24 hour emergency telephone number and on-site response time of less than 1 hour during normal working hours (7:30 AM to 5:00 PM, Monday through Friday) and 4 hours or less response time for after-hours, (6:00 PM to 6:00 AM, Monday through Friday) weekends, Holidays, or closures. The COR will provide a complete list of Office of Security personnel authorized to approve emergency service calls.

1.11. TRAVEL:

1.11.1. There is no travel expense included in this requirement

1.12. STANDARDS OF CONDUCT:

1.12.1. The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity and for taking such disciplinary action their employees as may be necessary.

Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the Department and the Federal Government. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct. The Contractor shall initiate immediate action to replace such as employee to maintain continuity of services at no additional cost to the Government.

1.12.2. The Contractor and all contract personnel shall follow all Federal and the Department Rules of Conduct. Firearms, smoking, alcoholic beverages, illegal drugs, fighting, horseplay, and cursing on Department property by Contractor personnel are not allowed; shall not be tolerated; and could result in the individual or individuals being expelled from the site indefinitely.

2.0. DEFINITIONS AND ACRONYMS

2.1.0. DEFINITIONS:

2.1.1. CONTRACTOR. The term as used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER - A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR) - An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. PHYSICAL SECURITY - Actions that prevent the loss or damage of government property.

2.1.5. QUALITY ASSURANCE. - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.6. QUALITY CONTROL - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.7. SUBCONTRACTOR - One that enters into a subcontract and assumes some of the obligations of the primary Contractor.

2.1.8. WORK DAY - The number of hours per day the Contractor provides services.

2.1.9. WORK WEEK - Is defined as Monday through Sunday (dependent on workload and mobilization requirements).

2.2.0. ACRONYMS:

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations COR Contracting Officer Representative CO Contracting Officer (the only person that can obligate the

Government and approve modifications to the contract) DOC Department of Commerce FOUO For Official Use Only HCHB Herbert Clark Hoover Building INS Immigration and Naturalization Service NACI National Agency Check and Inquiries OSHA Occupational Safety and Health Administration OSY Office of Security POC Point of Contact PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control SSO Servicing Security Officer TE Technical Exhibit TOM Task Order Manager

3.0. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1.1. The Government will provide the Contractor the use of certain Government owned facilities, equipment, and materials for use only in connection with this contract. The use of Government furnished property for other purposes are prohibited. All such facilities, equipment, and materials will be provided in "as is" condition.

3.1.2. All property furnished by the Government under this task order will remain the property of the Government and shall be used and maintained by the Contractor in accordance with provisions of FAR Clause 52.245-1, Government Property.

3.1.3. Any property furnished by the Government to fulfill contracted requirements, which is lost or damaged resulting from improper use or negligence by the Contractor's employees, will be repaired or replaced by the Government and the cost of such repairs or replacement shall be deducted from the Contractor's invoice.

3.1.4. Government property, such as telephones, electrical and mechanical equipment where installed, to include computers, printers, fax machines, photocopiers, alarm and surveillance systems, communications equipment, closed-circuit televisions shall be used for official Government business only in the performance of this contract. The Contractor or the Contractor’s employees shall not use government property in any manner for any personal advantage, business gain, or other personal endeavor.

3.1.5. The Contractor shall take all reasonable precautions, as directed by the Government, or in the absence of such direction, in accordance with sound industrial practices, to safeguard and protect Government property.

3.1.6. Government furnished equipment shall not be removed from the building or immediate surroundings unless approved in writing by the COR or the CO. Such Government furnished equipment shall include:

• Land line telephones for the conduct of official Government business.

• Building utilities and services will be afforded the Contractor in accordance with established

Department operational procedures. Upon completion or termination of the task order, all Government owned equipment should be returned to the Government in the same condition as received, except for normal wear and tear. The Contractor shall be responsible for the cost of any repairs or replacement caused by negligence or abuse by the Contractor or their employees. Government furnished equipment shall not be removed from the building or immediate surroundings unless approved in writing by the COR or the CO.

3.2. GOVERNMENT FURNISHED FACILITIES:

3.2.1. Availability of Utilities - The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the task order: electricity, steam, natural gas, fresh water, sewage service, and refuse collection. Information concerning the location of existing outlets may be obtained from the COR.

3.2.2. Utilities specified above will be furnished at no cost to the Contractor.

3.3. GOVERNMENT FURNISHED TRAINING:

3.3.1. Upon contract award, the Government shall provide to all contract employees on-site initial training or mission-specific procedures needed to perform work under this procurement action. Initial training shall include:

• Use of current Government-owned equipment and software, if required;

• Use of new equipment/software when added, if required;

• Certain procedures in performing services under the contract; and

• Familiarity with OSY security procedures and regulations.

4.0. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. PERSONNEL QUALIFICATIONS:

4.1.1. Contractor employees shall be trained and have a minimum of three (3) years’ experience in the performance of Preventative Maintenance and Reactive Repair Services on Nasatka Maximum Security Barrier Equipment. Experience will be determined by satisfactory past performance and resumes of key personnel. The Contractor will be responsible for obtaining any necessary licenses and permits, and for complying with any federal, state, and municipal laws, codes, and regulations applicable to the performance of work. Contractor will provide proof of such applicable licenses and permits upon request from the COR.

4.1.2. The Contractor must use the E-Verify System administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services, to verify that all of the Contractors’ new hires, and all of the employees (existing and new) directly performing work under Federal contracts are authorized to work in the United States according to FAR Subpart 22.18.

4.1.3. To be eligible to perform under this contract, contract personnel must meet following requirements:

• Be a citizen of the United States of America, including U.S. territories and/or commonwealths;

• Have been issued an approved Social Security Card by the Social Security Administration.

4.2. PHYSICAL QUALIFICATIONS:

4.2.1. All personnel must be in good overall physical condition and should at a minimum be able to complete the following tasks:

• Must be physically and mentally fit to work on machinery;

• Shall be able to withstand prolonged periods of standing, stooping, walking, and reaching;

• Performance requires Contractor personnel to be exposed to adverse weather and uncomfortable environments;

• The Contractor shall be trained and experienced in the performance of Preventative

Maintenance and Reactive Repair Services as well as the trouble shooting and repair on Nasatka Maximum Security Barrier equipment. Experience will be determined by satisfactory past performance.

4.3. KEY PESONNEL:

4.3.1. All personnel assigned to this contract will be considered key personnel. Contractor’s proposal http://www.ssa.gov/ shall provide resumes of qualified candidates for the primary position as specified in Section 4.1 of this PWS. The Contractor shall submit resumes for all qualified candidates designated as relief coverage to the primary position to the COR for review. The Contractor must receive written approval from the Contracting Officer and the COR prior to assigning personnel to this contract.

4.3.2. Key personnel shall be able to communicate and understand verbal and written English.

Personnel must speak the English language fluently, clearly and effectively when dealing with Government employees..

4.4. CONTRACTOR RESPONSIBILITIES:

4.4.1. Personnel Background Investigation Requirements

4.4.1.1. The nature of the work performed under this PWS constitutes a Low Risk – Non-IT Service as defined by Commerce Acquisition Manual (CAM) 1337.70, Security Processing Requirements for Onsite Contracts.

The security regulations pertinent to this contract include the Department of Commerce Security Manual.

Failure to comply with these security regulations may result in termination of the contract.

4.4.2. Security Processing Requirement

4.4.2.1. All Contractor (and Sub-Contractor) personnel proposed to work on the premises of a Department of Commerce site under this contract must undergo security processing by the Department’s OSY before he or she is eligible to work on the premises of the HCHB or other buildings used for Department operations.

4.4.3. Submittal Requirements – Low Risk – Service Contracts for more than 180 days

4.4.3.1. Investigative Requirements – Each person employed under a Low Risk contract shall undergo security processing by the Department’s OSY as indicated below. Contractors requiring access to a DOC facility for more than 180 days are required to have a National Agency Check with Written Inquiries (NACI), or the newly approved Tier 1 investigation. There is no future periodic investigation requirement at this time.

4.4.3.2. Security Processing Requirement - The Contractor must complete and submit the following forms to the COR:

• Standard Form 85 (SF-85) Questionnaire for Non-Sensitive Positions;

• Form FD-258 (Fingerprint Chart with OPM ORI number) or SF-87, Fingerprint Card;

• Credit Release Authorization

4.4.3.3. All information will be provided to the Servicing Security Officer (SSO) within 3 business days from start of work, which will send the investigative packet to OPM.

4.4.3.4. Upon completion of the security processing, OSY, through the SSO and the COR, will notify the Contractor in writing of the individual’s eligibility to be given access to the HCHB or other DOC buildings. Security processing shall consist of limited personnel background inquiries pertaining to verification of name, physical description, marital status, present and former residences, education, employment history, criminal record, personal references, medical fitness, fingerprint classification, and other pertinent information. It is the option of OSY to repeat the security processing on any contract employee at its discretion.

4.4.4. Notification of Disqualifying Information

4.4.4.1. If OSY receives disqualifying information on a contract employee, the Contractor, upon notification of such, must immediately remove the employee from duties which require access to DOC facilities. Individuals may be barred from working on the premises of a facility for any of the following:

• Conviction of a felony of a crime of violence or of a misdemeanor involving moral turpitude

• Falsification of information entered on security screening forms or of other documents submitted to the Department

• Improper conduct once performing on the contract, including criminal, infamous, dishonest, immoral, or notoriously disgraceful conduct or other conduct prejudicial to the Government regardless of whether the conduct directly related to the contract

• Any behavior judged to pose a potential threat to departmental personnel or property

4.4.4.2. Failure to comply with the requirements may result in termination of this contract or removal of some contracted employees from DOC facilities. Compliance with these requirements shall not be construed as providing a contract employee clearance to have access to classified information.

4.5. PHYSICAL ACCESS:

4.5.1. Personal Identity Verification of Contractor Personnel HSPD-12 Requirements

4.5.1.1. Physical access the HCHB is not required for this PWS. If access is necessary, all Contractor personnel shall be escorted by Government personnel or a Government Contractor under the guard services contract (Armed Guard).

4.6. LICENSES AND PERMITS:

4.6.1. The Contractor will be responsible for obtaining any necessary licenses and permits, and for complying with any federal, state, and municipal laws, codes, and regulations applicable to the performance of work. Contractor will provide proof of such applicable licenses and permits upon request from the COR

4.7. CONTRACTOR FURNISHED TRAINING:

4.7.1. The Contractor shall be responsible for the training of all relief coverage or replacement personnel and other training as necessary to do work under this PWS.

5. 0. DESCRIPTION OF WORK

5.1. SERVICE:

5.1.1. Work shall be performed at the HCHB located in Washington, DC. In general, the Contractor is to:

• Perform monthly routine maintenance and minor adjustments/repairs in agreement with manufacturer’s current recommendations and specifications for 12 Nasatka Maximum

Security Barrier (NMSB) XII Barrier Arm Systems and any accessory items. This will include any consumable parts needed to complete monthly maintenance services such as filters, fluids and all other components of the Barricade System and Hydraulic Power Units in normal and emergency operational modes as specified by the manufacturer (see Attachment /Technical Exhibit A)

5.1.2. OSY does not keep an inventory of spare parts; therefore, this requirement does not call for an up-to-date inventory of spare parts.

5.1.3. This requirement is for Preventative Maintenance and Reactive Repairs only.

5.1.4. When the Nasatka Maximum Security Barrier (NMSB) XII Barrier Arm System and any accessory items is referenced in this PSW it is to be considered inclusive of all hydraulic components, electrical components, system controls (both local and master controls to be added at a later date), and all safety loops, sensors, devices and lighting, and any other components that are part of the functioning system.

5.2. DELIVERABLES:

5.2.1. At the time of solicitation, the offeror shall provide past performance showing satisfactory performance of Preventative Maintenance and Reactive Repair Services on Nasatka Maximum Security Barrier equipment.

5.2.2. At the time of solicitation, the offeror shall provide resumes for all technicians potentially assigned to this award.

5.2.3. The Contractor shall provide to the COR at the completion of the performance of each scheduled maintenance check, a report listing services carried out and recommendations for future replacements and repairs.

6.0. APPLICABLE REGULATIONS AND MANUALS

6.1. The security regulations pertinent to this Contract include the following:

• Department of Commerce Security Manual

• Commerce Acquisition Manual (CAM)

6.1.1. Failure to comply with these security regulations may result in termination of the Contract.

6.1.2. The Department of Commerce Security Manual and other documentation concerning office operating procedures are available upon request in the Office of Security, HCHB Building, Washington, DC.

7.0 ATTACHMENT/TECHNICAL EXHIBIT LIST

7.1 ATTACHMENT 1/TECHNICAL EXHIBIT A