S26-0147_-_Vendor_Letter.pdf

This vendor letter from CUES Software Division, dated November 5, 2025, supports a sole source procurement (S26-0147) initiated by the City of Orlando's Water Reclamation Enterprises department for the GraniteNet Asset Inspection and Decision Support Software Platform. The procurement solicitation was issued on November 14, 2025, with a response deadline of November 20, 2025, at 5:00 p.m. (ET). The posting will remain active for seven calendar days, during which alternative suppliers are invited to submit product information, qualifications, and capabilities to Purchasing Agent Lindsey Hladik via email. The letter confirms that CUES is the exclusive manufacturer and authorized provider of the GraniteNet software platform, which is designed specifically for pipeline inspection and asset inspection operations within the city's infrastructure management.

The vendor letter emphasizes that CUES holds exclusive rights to the GraniteNet software and its closed-source code, with no other entity authorized or licensed to manufacture, sell, or support the product. CUES is identified as the incumbent vendor with complete ownership and authorization for the software platform. No specific award value, budget range, or contract term information is disclosed in the vendor letter itself. The procurement contains no set-aside designations or restrictions on responding organizations, meaning any qualified alternative supplier may submit capabilities during the seven-day posting period. Contact information provided includes Cameron Keefe from CUES (CKeefe@cuesinc.com, 321.400.5054) and Lindsey Hladik from the City of Orlando (lindsey.hladik@orlando.gov).