S25-0511_Vendor_Letter.pdf

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Attached to
Medical Products: Arrow™ EZ-IO™ Intraosseous Vascular Access System and Related Items
Solicitation number
S25-0511
Issued by
Orange County, Florida

About this file

The document is a vendor letter from Teleflex dated January 10, 2025, addressing a sole source procurement for the Arrow™ EZ-IO™ Intraosseous Vascular Access System for the Orlando Fire Department in Florida. The letter confirms that Teleflex is the exclusive provider of this proprietary patented medical device, which is a battery-operated intraosseous vascular access system with a potential 48-hour dwell time. The EZ-IO™ System is sold exclusively through Teleflex's direct sales team and eCommerce site, with no authorization for sale through brokers, independent distributors, or online marketplaces.

Teleflex explicitly states that products purchased from sources other than their direct channels may be counterfeit, modified, or improperly handled, and the company will not provide warranty coverage or customer support for such items. The letter serves as official documentation for a sole source procurement process, specifically for the Orlando Fire Department's medical equipment acquisition. Teleflex provides contact information for customer service at 1-866-246-6990 or CS@teleflex.com for any questions or concerns regarding the product or procurement process.

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