S02-Attachment 2 - Price Evaluation - Medallia Software as a Service (SaaS) IDIQ.xlsx

XLSX spreadsheet 20 KB Posted

Attached to
Medallia Software as a Service (SaaS) IDIQ Federal contract opportunity
Solicitation number
36C10A23Q0128_
Issued by
Department of Veterans Affairs Technology Acquisition Center Austin

About this file

Written by GovTribe AI ·

This document contains a price evaluation spreadsheet for a multiple award indefinite delivery, indefinite quantity (IDIQ) contract solicitation issued by the Department of Veterans Affairs Technology Acquisition Center Austin for Medallia Software as a Service. The solicitation seeks pricing for Medallia Experience Cloud and related products and services across five one-year ordering periods. Pricing is provided on an enterprise agreement basis for core CX, EX, and PrgX solutions as well as additional offerings including mobile, social, SMS, speech/chat capabilities, packaged integrations, ideas management, journey orchestration, analytics, and professional services. Non-priced supplementary services are also included for custom integrations, data exports, and API access. No unit pricing is included in the spreadsheet, but the total estimated value will be determined based on the prices offered over the five year ordering period.

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Other files attached to Medallia Software as a Service (SaaS) IDIQ, newest first.
File Type Posted
P03-JA Medallia SaaS V.12 Redacted.pdf PDF
S02-RFQ 36C10A23Q0128 6.26.23.pdf PDF

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Ordering Period 1 Offeror Name:

CLINDescription of ServicesUnitUnit Price
0001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
0002MEC - Employee Experience (EX)EA$
0003MEC - Program Experience (PrgX)EA$
0004MEC - DigitalEA$
0005MEC – Experience ProfilesEA$
0006MEC - XStatsEA$
0007MEC - Medallia MobileEA$
0008MEC - SocialEA$
0009MEC - SMS/ConversationsEA$
0010MEC - Speech / CCEA$
0011MEC - CAHPS / HCAHPSEA$
0012MEC - MagnetEA$
0013MEC - RoundingEA$
0014MEC – Packaged Integration - AdobeEA$
0015MEC – Packaged Integration – MS DynamicsEA$
0016MEC – Packaged Integration - SalesforceEA$
0017MEC – Packaged Integration -Salesforce Marketing CloudEA$
0018MEC – Packaged Integration -ServiceNow CSMEA$
0019MEC – Packaged Integration -ServiceNow HRSDEA$
0020MEC – Packaged Integration -ServiceNow ITSMEA$
0021Medallia Ideas (fka Crowdicity)EA$
0022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
0023MindfulEA$
0024Digital Experience Analytics (DXA)EA$
0025Agent Connect (Stella)EA$
0026Sense360EA$
0027Concierge (Zingle)EA$
0028VideoEA$
0029Check MarketEA$
0030Electronic Data Response (EDR) – Package RatesEA$
0031Medallia Services – Labor HoursEA$
0032Text AnalyticsEANSP
0033URL MaskingEANSP
0034Email MaskingEANSP
0035Intra-Datacenter EncryptionEANSP
0036Custom IntegrationsEANSP
0037Normalized ExportEANSP
0038Opinion Labs API Data ImportEANSP
0039Query APIEANSP
0040Multi-line Chat Log ImportsEANSP
0041Action IntelligenceEANSP
Ordering Period 1 Total$

Ordering Period 2

CLINDescription of ServicesUnitUnit Price
1001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
1002MEC - Employee Experience (EX)EA$
1003MEC - Program Experience (PrgX)EA$
1004MEC - DigitalEA$
1005MEC – Experience ProfilesEA$
1006MEC - XStatsEA$
1007MEC - Medallia MobileEA$
1008MEC - SocialEA$
1009MEC - SMS/ConversationsEA$
1010MEC - Speech / CCEA$
1011MEC - CAHPS / HCAHPSEA$
1012MEC - MagnetEA$
1013MEC - RoundingEA$
1014MEC – Packaged Integration - AdobeEA$
1015MEC – Packaged Integration – MS DynamicsEA$
1016MEC – Packaged Integration - SalesforceEA$
1017MEC – Packaged Integration -Salesforce Marketing CloudEA$
1018MEC – Packaged Integration -ServiceNow CSMEA$
1019MEC – Packaged Integration -ServiceNow HRSDEA$
1020MEC – Packaged Integration -ServiceNow ITSMEA$
1021Medallia Ideas (fka Crowdicity)EA$
1022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
1023MindfulEA$
1024Digital Experience Analytics (DXA)EA$
1025Agent Connect (Stella)EA$
1026Sense360EA$
1027Concierge (Zingle)EA$
1028VideoEA$
1029Check MarketEA$
1030Electronic Data Response (EDR) – Package RatesEA$
1031Medallia Services – Labor HoursEA$
1032Text AnalyticsEANSP
1033URL MaskingEANSP
1034Email MaskingEANSP
1035Intra-Datacenter EncryptionEANSP
1036Custom IntegrationsEANSP
1037Normalized ExportEANSP
1038Opinion Labs API Data ImportEANSP
1039Query APIEANSP
1040Multi-line Chat Log ImportsEANSP
1041Action IntelligenceEANSP
Ordering Period 2 Total$

Ordering Period 3

CLINDescription of ServicesUnitUnit Price
2001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
2002MEC - Employee Experience (EX)EA$
2003MEC - Program Experience (PrgX)EA$
2004MEC - DigitalEA$
2005MEC – Experience ProfilesEA$
2006MEC - XStatsEA$
2007MEC - Medallia MobileEA$
2008MEC - SocialEA$
2009MEC - SMS/ConversationsEA$
2010MEC - Speech / CCEA$
2011MEC - CAHPS / HCAHPSEA$
2012MEC - MagnetEA$
2013MEC - RoundingEA$
2014MEC – Packaged Integration - AdobeEA$
2015MEC – Packaged Integration – MS DynamicsEA$
2016MEC – Packaged Integration - SalesforceEA$
2017MEC – Packaged Integration -Salesforce Marketing CloudEA$
2018MEC – Packaged Integration -ServiceNow CSMEA$
2019MEC – Packaged Integration -ServiceNow HRSDEA$
2020MEC – Packaged Integration -ServiceNow ITSMEA$
2021Medallia Ideas (fka Crowdicity)EA$
2022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
2023MindfulEA$
2024Digital Experience Analytics (DXA)EA$
2025Agent Connect (Stella)EA$
2026Sense360EA$
2027Concierge (Zingle)EA$
2028VideoEA$
2029Check MarketEA$
2030Electronic Data Response (EDR) – Package RatesEA$
2031Medallia Services – Labor HoursEA$
2032Text AnalyticsEANSP
2033URL MaskingEANSP
2034Email MaskingEANSP
2035Intra-Datacenter EncryptionEANSP
2036Custom IntegrationsEANSP
2037Normalized ExportEANSP
2038Opinion Labs API Data ImportEANSP
2039Query APIEANSP
2040Multi-line Chat Log ImportsEANSP
2041Action IntelligenceEANSP
Ordering Period 3 Total$

Ordering Period 4

CLINDescription of ServicesUnitUnit Price
3001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
3002MEC - Employee Experience (EX)EA$
3003MEC - Program Experience (PrgX)EA$
3004MEC - DigitalEA$
3005MEC – Experience ProfilesEA$
3006MEC - XStatsEA$
3007MEC - Medallia MobileEA$
3008MEC - SocialEA$
3009MEC - SMS/ConversationsEA$
3010MEC - Speech / CCEA$
3011MEC - CAHPS / HCAHPSEA$
3012MEC - MagnetEA$
3013MEC - RoundingEA$
3014MEC – Packaged Integration - AdobeEA$
3015MEC – Packaged Integration – MS DynamicsEA$
3016MEC – Packaged Integration - SalesforceEA$
3017MEC – Packaged Integration -Salesforce Marketing CloudEA$
3018MEC – Packaged Integration -ServiceNow CSMEA$
3019MEC – Packaged Integration -ServiceNow HRSDEA$
3020MEC – Packaged Integration -ServiceNow ITSMEA$
3021Medallia Ideas (fka Crowdicity)EA$
3022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
3023MindfulEA$
3024Digital Experience Analytics (DXA)EA$
3025Agent Connect (Stella)EA$
3026Sense360EA$
3027Concierge (Zingle)EA$
3028VideoEA$
3029Check MarketEA$
3030Electronic Data Response (EDR) – Package RatesEA$
3031Medallia Services – Labor HoursEA$
3032Text AnalyticsEANSP
3033URL MaskingEANSP
3034Email MaskingEANSP
3035Intra-Datacenter EncryptionEANSP
3036Custom IntegrationsEANSP
3037Normalized ExportEANSP
3038Opinion Labs API Data ImportEANSP
3039Query APIEANSP
3040Multi-line Chat Log ImportsEANSP
3041Action IntelligenceEANSP
Ordering Period 4 Total$

Ordering Period 5

CLINDescription of ServicesUnitUnit Price
4001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
4002MEC - Employee Experience (EX)EA$
4003MEC - Program Experience (PrgX)EA$
4004MEC - DigitalEA$
4005MEC – Experience ProfilesEA$
4006MEC - XStatsEA$
4007MEC - Medallia MobileEA$
4008MEC - SocialEA$
4009MEC - SMS/ConversationsEA$
4010MEC - Speech / CCEA$
4011MEC - CAHPS / HCAHPSEA$
4012MEC - MagnetEA$
4013MEC - RoundingEA$
4014MEC – Packaged Integration - AdobeEA$
4015MEC – Packaged Integration – MS DynamicsEA$
4016MEC – Packaged Integration - SalesforceEA$
4017MEC – Packaged Integration -Salesforce Marketing CloudEA$
4018MEC – Packaged Integration -ServiceNow CSMEA$
4019MEC – Packaged Integration -ServiceNow HRSDEA$
4020MEC – Packaged Integration -ServiceNow ITSMEA$
4021Medallia Ideas (fka Crowdicity)EA$
4022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
4023MindfulEA$
4024Digital Experience Analytics (DXA)EA$
4025Agent Connect (Stella)EA$
4026Sense360EA$
4027Concierge (Zingle)EA$
4028VideoEA$
4029Check MarketEA$
4030Electronic Data Response (EDR) – Package RatesEA$
4031Medallia Services – Labor HoursEA$
4032Text AnalyticsEANSP
4033URL MaskingEANSP
4034Email MaskingEANSP
4035Intra-Datacenter EncryptionEANSP
4036Custom IntegrationsEANSP
4037Normalized ExportEANSP
4038Opinion Labs API Data ImportEANSP
4039Query APIEANSP
4040Multi-line Chat Log ImportsEANSP
4041Action IntelligenceEANSP
Ordering Period 5 Total$

File details come from the government source that posted it. Updated .