S02 36C24W26Q0088.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* Queue Management System Auburn Clinic| 663

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 95652

SOLICITATION NUMBER* 36C24W26Q0088

RESPONSE DATE/TIME/ZONE 03-15-2026 9:00AM CENTRAL TIME, CHICAGO,

USA

ARCHIVE 15 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE TBD

PRODUCT SERVICE CODE* 5895

NAICS CODE* 334111

CONTRACTING OFFICE ADDRESS Regional Procurement Office West (RPOW)

3237 Peacekeeper Way

Building 200 Suite 204

McClellan Park CA 95652

POINT OF CONTACT*

Contract Specialist

Amelia Roberson

Amelia.Roberson1@va.gov

254-278-6424

PLACE OF PERFORMANCE

ADDRESS VA Puget Sound Health Care System

Auburn Primary Care Clinic

1005 15th Street

Auburn WA

POSTAL CODE 98001

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

THIS IS A SOURCES SOUGHT NOTICE ONLY. THIS IS NOT A REQUEST FOR

PROPOSAL.

This is a Sources Sought Notice for market research. Information is to be used primarily for planning purposes in accordance with Federal Acquisition Regulation (FAR) Part 10. This announcement does not constitute a Request for Quote (RFQ) and does not commit the Government to solicit or award a contract now or in the future. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this Sources Sought Notice.

Purpose: The Department of Veterans Affairs (VA) is seeking to identify Business contractors capable of performing the specified requirement below:

Requirement: VA Puget Sound Health Care System has a requirement for the following items:

Qmatic, or a similar Queue Management System

Location: VA Puget Sound Health Care System 1005 15th Street Auburn, WA 98001

GENERAL REQUIREMENTS

Firms responding shall specify they can meet the required specifications:

A DRAFT Statement of Work (SOW) is attached hereto. The Contractor shall provide all resources necessary to accomplish the requirement described in the attached SOW.

Contractors shall provide:

VA Puget Sound Health Care System requires a contractor to provide and deliver, install, and provide training for the Qmatic, or a similar Queue Management System for the new Auburn Primary Care Clinic. The Queue Management System is used in medical clinics to improve patient flow, reduce wait times, and enhance overall patient experience. It helps streamline the patient journey by providing tools for appointment scheduling, virtual queuing, and real-time communication, ultimately leading to a more efficient and pleasant experience for both patients and staff.

A Puget Sound Health Care System requires a contractor to provide products that meet or exceed the physical, functional, and performance of the listed salient characteristics in the following sections. The equipment features are essential to the technical requirements to meet the VA’s needs. The VA’s needs assessment identified the type of products and components listed below as a suitable solution to fill the gap. However, these are only used as a guide and the VA’s basic, salient characteristics and critical minimum requirements define the type of product that is needed to ensure the Purpose of this SOW is satisfied. OEM part numbers/references, in the salient characteristic’s sections are used as a basis of design and are provided as a means to convey the minimum standard characteristics.

The associated North America Classification Systems (NAICS) Code is 334111 and the Business Size Standard is 1250 employees. The PSC is 5895 Miscellaneous Communication Equipment

Only written responses will be accepted at this stage. Do not submit additional documentation or attachments outside these requirements unless your company POC receives a direct request in writing by the Contracting Officer. Information is being gathered for market research purposes only. Industry exchanges are at the discretion of the Contracting Officer.

Questions must be addressed in writing to the Contract Specialist. If your organization can provide these services and is interested in this opportunity, please respond to Amelia Roberson via email at Amelia.Roberson1@va.gov with the above information requested. The response due date for this information is 9:00AM CST on Sunday, March 15, 2026.

Exhibit A: In response to this announcement, please provide the information below:

Company Name:

Address:

UEI (Unique Entity ID) Number:

Contact Name:

Phone No.:

Email:

Place of Manufactured:

Lead Time:

Business Size Information - Select all that applies:

Small Business Emerging Small Business Small Disadvantaged Business Certified under Section 8(a) of the Small Business Act HUBZone Woman Owned Certified Service-Disabled Veteran Owned Small Veteran Owned Small Business Large Business

FSS/GSA Contract Holder Yes No

FSS/GSA Contract Number:

Effective Date/ Expiration Date: