S02 36C10B25Q0160 Final.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10B25Q0160 3-4-2025

Justin Daniel, Contract Specialist 848-377-5256 03-11-2025

10:00 EDT

36C10B Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X 100

X

541519

150 Employees

N/A

See Delivery Schedule

36C10B

Department of Veterans Affairs Technology Acquisition Center

See website at: http://www.fsc.va.gov/einvoice.asp

36C10A

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

877-353-9791

See CONTINUATION Page

Title: Rauland Responder V Nurse Call System Maintenance and Support Services

This is a Request for Quote issued on the open market via

SAM.gov as a Veteran-Owned Small Business set-aside

Period of Performance:

Base Year: 4/1/2025-3/31/2026

Option Period One: 4/1/2026-3/31/2027 Option Period Two: 4/1/2027-3/31/2028

Option Period Three: 4/1/2028-3/31/2029 Option Period Four: 4/1/2029-3/31/2030

Points of Contact:

Contracting Officer: Evan Schlisserman evan.schlisserman@va.gov

Contracting Specialist: Justin Daniel justin.daniel@va.gov

Evan Schlisserman Contracting Officer http://www.fsc.va.gov/einvoice.asp

36C10B25Q0160

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW CLAUSE

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

B.3 CONTRACT ADMINISTRATION DATA

B.4 PRICE SCHEDULE

B.5 PERFORMANCE WORK STATEMENT

ADDENDUM B – VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

LANGUAGE

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) . 67

C.5 VAAR 852.201-70 CONTRACTING OFFICER’S REPRESENATIVE (DEC 2022)

C.6 VAAR 852.219-74 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)

C.7 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN

TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT

(NOV 2021)

E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.4 52.209-5 Certification Regarding Responsibility Matters (Aug 2020)

E.5 52.216-1 TYPE OF CONTRACT (APR 1984)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (SEP 2018)

E.8 BASIS FOR AWARD

E.9 VETCERT VERIFICATION REQUIREMENT FOR SERVICE-DISABLED

VETERAN OWNED SMALL BUSINESSES (SDVOSBs)

E.10 RESPONSE INSTRUCTIONS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW CLAUSE

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Order. Commercial license agreements may be made a part of this Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Order must be made by contract/order modification (Standard Form 30) and shall only be affected by a warranted Contracting Officer. Nothing in this Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired.

The term “Contractor” is the party identified in Block 17a on the SF1449. f the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

http://www.cpars.gov/

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs

Technology Acquisition Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [x] Payment shall be made in accordance with Section B.4 Price Schedule

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.4 PRICE SCHEDULE

Vendors are instructed to see solicitation Section E for proposal submission instructions inclusive of the price proposal. Vendors are instructed to complete Section B.4 and submit with their quote. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. All questions shall be directed to the Contract Specialist, Justin Daniel, justin.daniel@va.gov and Contracting Officer, Evan Schlisserman, evan.schlisserman@va.gov prior to the closing date and time specified in the Request for Quote

(RFQ).

Any resulting contract will be awarded on a firm-fixed-price basis as defined by Federal Acquisition Regulation Subpart 16.202. Accordingly, the Contractor shall ensure that any and all costs associated with the Contractor’s proposed application(s), software products, software solution, and/or system, shall be included in the Contractor’s proposed firm-fixed price, and shall serve as the Contractor’s firm-fixed price for the life of any resulting contract. No additional costs or fees relative to the Contractor’s proposed application(s), software products, software solution, and/or system including, but not limited to, licensing costs and any associated licensing maintenance required for the development, delivery, integration, operation, and/or maintenance of the Contractor’s proposed solution will be allowed, accepted, and/or paid by the Government.

Inspection/Acceptance: Destination

F.O.B.: N/A

Note: Days used in the table below refer to calendar days unless otherwise stated.

Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.

Deliverables shall be provided via electronic submission to: the Contracting Officer’s Representative (COR), the Alternate Contracting Officer’s Representative (ACOR), the Contract Specialist, and the Contracting Officer (CO).

BASE PERIOD

Period of Performance: 4/1/2025-3/31/2026

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

EXTENDED

UNIT PRICE

0001 Software Support and Maintenance in accordance with (IAW) PWS Paragraph

5.0 .

This Firm-Fixed-Price (FFP) CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

12 MO $ $

0002 Allotment for Equipment, Repairs, and Service IAW PWS Paragraph 5.0

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

1 LO $ $

0003 Monthly Progress Report IAW PWS 5.1.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

0004 Contractor Staff Roster IAW PWS 6.2.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

Base Period Total $

OPTION PERIOD ONE

Period of Performance: 4/1/2026-3/31/2027

This option period may be exercised IAW Federal Acquisition Regulation (FAR) 52.217-9 Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall have a period of performance of 12 months and shall commence immediately upon expiration of the base period.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

EXTENDED

UNIT PRICE

1001 Software Support and Maintenance in accordance with (IAW) PWS Paragraph

5.0 .

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

12 MO $ $

1002 Allotment for Equipment, Repairs, and Service IAW PWS Paragraph 5.0

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

1 LO $ $

1003 Monthly Progress Report IAW PWS 5.1.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

1004 Contractor Staff Roster IAW PWS 6.2.2

Due 30 Days After Contract (DAC) and monthly thereafter.

Option Period One Total $

OPTION PERIOD TWO

Period of Performance: 4/1/2027-3/31/2028

This option period may be exercised IAW Federal Acquisition Regulation (FAR) 52.217-9 Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall have a period of performance of 12 months and shall commence immediately upon expiration of option period one.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

EXTENDED

UNIT PRICE

2001 Software Support and Maintenance in accordance with (IAW) PWS Paragraph

5.0 .

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

12 MO $ $

2002 Allotment for Equipment, Repairs, and Service IAW PWS Paragraph 5.0

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

1 LO $ $

2003 Monthly Progress Report IAW PWS 5.1.2

Due 30 Days After Contract (DAC) and monthly thereafter.

2004 Contractor Staff Roster IAW PWS 6.2.2

Due 30 Days After Contract (DAC) and monthly thereafter.

Option Period Two Total $

OPTION PERIOD THREE

Period of Performance: 4/1/2028-3/31/2029

This option period may be exercised IAW Federal Acquisition Regulation (FAR) 52.217-9 Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall have a period of performance of 12 months and shall commence immediately upon expiration of option period two.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

EXTENDED

UNIT PRICE

3001 Software Support and Maintenance in accordance with (IAW) PWS Paragraph

5.0 .

12 MO $ $

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

3002 Allotment for Equipment, Repairs, and Service IAW PWS Paragraph 5.0

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

1 LO $ $

3003 Monthly Progress Report IAW PWS 5.1.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

3004 Contractor Staff Roster IAW PWS 6.2.2

Due 30 Days After Contract (DAC) and monthly thereafter.

Option Period Three Total $

OPTION PERIOD FOUR

Period of Performance: 4/1/2029-3/31/2030

This option period may be exercised IAW Federal Acquisition Regulation (FAR) 52.217-9 Option to Extend the Term of the Contract. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall have a period of performance of 12 months and shall commence immediately upon expiration of option period three.

CLIN DESCRIPTION QTY UNIT UNIT

PRICE

EXTENDED

UNIT PRICE

4001 Software Support and Maintenance in accordance with (IAW) PWS Paragraph

5.0 .

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

12 MO $ $

4002 Allotment for Equipment, Repairs, and Service IAW PWS Paragraph 5.0

This FFP CLIN shall include all labor, materials, and other direct costs required for the successful completion of the services and deliverables details in the PWS paragraphs cited in this CLIN.

1 LO $ $

4003 Monthly Progress Report IAW PWS 5.1.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

4004 Contractor Staff Roster IAW PWS 6.2.2

Due 30 Days After Contract (DAC) and monthly thereafter.

1 LO NSP NSP

Option Period Four Total $

Total Task Order Value $

B.5 PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Veteran’s Integrated Service Network 17

South Texas Veterans Healthcare System

Office of Clinical Engineering

Rauland Responder V Nurse Call System Maintenance and Support Services

Date: 3/3/2025

VA-25-00020517

PWS Version Number: 1.6

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information & Technology (OIT), South Texas Veterans Healthcare System strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals.

The contractor shall provide an annual software support and maintenance contract to cover the Rauland Responder 5 Software listed below in accordance with this Performance Work Statement (PWS). The contractor shall also provide a lump sum for labor, parts, and repairs to equipment such as call lights, nurse stations, and wiring for the equipment associated with the Rauland Responder 5 system located at the South Texas Veterans Health Care Systems; Audie L. Murphy Memorial Veterans Hospital;

7400 Merton Minter Boulevard; San Antonio, Texas 78229-4404. This shall include technical support and assistance availability within 1 hour of a telephone request for troubleshooting assistance 24 hours a day, 7 days a week, 365 days a year. The period of performance (PoP) for this effort shall be one (1) 12-month base period and four (4) 12-month option periods starting from date of award.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements for Cryptographic Modules”

4. FIPS Pub 199. “Standards for Security Categorization of Federal Information and Information Systems,” February 2004

5. FIPS Pub 200, “Minimum Security Requirements for Federal Information and

Information Systems,” March 2006

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and

Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

9. Public Law 109-461, Veterans Benefits, Health Care, and Information

Technology Act of 2006, Title IX, Information Security Matters

10. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

11. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

12. VA Handbook 0710, “Personnel Security and Suitability Program,” May 2, 2016, https://www.va.gov/vapubs/index.cfm

13. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5,

14. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017 https://www.va.gov/vapubs/index.cfm https://www.va.gov/vapubs/index.cfm http://www.va.gov/vapubs http://www.va.gov/vapubs

15. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

16. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

17. NIST SP 800-66 Rev. 1, “An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule,” October 2008

18. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

19. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

20. VA Directive 6500, “VA Cybersecurity Program,” February 24, 2021

21. VA Handbook 6500, “Risk Management Framework for VA Information

Systems VA Information Security Program,” February 24, 2021

22. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI),” March 12, 2019

23. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle,” March 22, 2010

24. VA Handbook 6500.6, “Contract Security,” March 12, 2010

25. VA Handbook 6500.8, “Information System Contingency Planning,” April 6,

26. VA Handbook 6500.10, “Mobile Device Security Policy,” February 15, 2018

27. VA Handbook 6500.11, “VA Firewall Configuration,” August 22, 2017

28. OIT Process Asset Library (PAL), https://www.va.gov/process/ . Reference

Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

29. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

30. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

31. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

32. VA Handbook 6510, “VA Identity and Access Management,” January 15,

33. VA Directive and Handbook 6513, “Secure External Connections,” October 12, 2017

34. VA Directive 6300, “Records and Information Management,” September 21,

35. VA Handbook, 6300.1, “Records Management Procedures,“ March 24, 2010

36. NIST SP 800-37 Rev 2, “Risk Management Framework for Information

Systems and Organizations: A System Life Cycle Approach for Security and Privacy,” December 2018

37. NIST SP 800-53 Rev. 5, “Security and Privacy Controls for Federal Information Systems and Organizations,” September 23, 2020 (includes updates as of 12/10/2020)

38. VA Directive 0735, “Homeland Security Presidential Directive 12 (HSPD-12) Program,” October 26, 2015

39. VA Handbook 0735, “Homeland Security Presidential Directive 12 (HSPD-

12) Program,” March 24, 2014 https://www.va.gov/process/ https://www.va.gov/process/maps.asp https://www.va.gov/process/artifacts.asp https://www.va.gov/trm/TRMHomePage.aspx

40. OMB Memorandum 05-24, “Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors,” August 5, 2005

41. OMB Memorandum M-19-17, “Enabling Mission Delivery Through Improved Identity, Credential, and Access Management,” May 21, 2019

42. OMB Memorandum, “Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation,” May 23, 2008

43. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011, (NOTE: Part A of the FICAM Roadmap and Implementation Guidance, v2.0, was replaced in 2015 with an updated Architecture (https://arch.idmanagement.gov/#what-is-the-ficam-architecture)

44. NIST SP 800-116 Rev 1, “Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access,“ June 2018

45. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, “Digital Identity Guidelines,” updated March 02, 2020

46. NIST SP 800-157, “Guidelines for Derived PIV Credentials,” December 2014

47. NIST SP 800-164, “Guidelines on Hardware-Rooted Security in Mobile

Devices (Draft),” October 2012

48. Draft National Institute of Standards and Technology Interagency Report

(NISTIR) 7981, “Mobile, PIV, and Authentication,” March 2014

49. VA Memorandum, VAIQ #7100147, “Continued Implementation of Homeland

Security Presidential Directive 12 (HSPD-12),” April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

50. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

51. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

52. Trusted Internet Connections (TIC) 3.0 Core Guidance Documents, https://www.cisa.gov/publication/tic-30-core-guidance-documents

53. OMB Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative,” September 12, 2019

54. OMB Memorandum M-08-23, “Securing the Federal Government’s Domain Name System Infrastructure,” August 22, 2008

55. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

56. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

57. Executive Order 13834, “Efficient Federal Operations,” dated May 17, 2018

58. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August

2, 2001

59. VA Directive 0058, “VA Green Purchasing Program,” July 19, 2013

60. VA Handbook 0058, “VA Green Purchasing Program,” July 19, 2013

61. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote

Access,” January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

62. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103 https://arch.idmanagement.gov/#what-is-the-ficam-architecture https://arch.idmanagement.gov/#what-is-the-ficam-architecture https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896 https://www.cisa.gov/publication/tic-30-core-guidance-documents https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

63. “Veteran Focused Integration Process (VIP) Guide 4.0,” January 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

64. VA Memorandum “Proper Use of Email and Other Messaging Services,” January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

65. “DevSecOps Product Line Management Playbook” version 2.0, May 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

66. NIST SP 500-267B Revision 1, “USGv6 Profile,” November 2020

67. OMB Memorandum M-21-07, “Completing the Transition to Internet Protocol

Version 6 (IPv6),” November 19, 2020

68. Social Security Number (SSN) Fraud Prevention Act of 2017

69. Section 240 of the Consolidated Appropriations Act (CAA) 2018, March 23,

70. VA Directive 6066, “Protected Health Information (PHI) And Business

Associate Agreements Management”, September 2, 2014”

3.0 SCOPE OF WORK

The contractor shall provide an annual software support and maintenance to cover the Rauland Responder 5 Software listed below in accordance with this performance work statement. The contractor shall also provide a lump sum for labor, parts, and repairs to equipment such as call lights, nurse stations, and wiring for the equipment associated with the Rauland responder 5 system. This shall include technical support and assistance availability within 1 hour of a telephone request for troubleshooting assistance, 24 hours a day, 7 days a week, 365 days a year. The service maintenance agreement shall cover one (1) base year plus four (4) option years. Contractor shall provide services for the Rauland five nurse call proprietary reporting, assignment and interface software located at the South Texas Veterans Health Care System; Audie L.

Murphy Memorial Veterans Hospital; 7400 Merton Minter Boulevard; San Antonio, Texas 78229-4404.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The Period of Performance (PoP) shall be one 12-month base period with four 12-month option periods.

Base Period: 4/1/2025 - 3/31/2026 Option Period One: 4/1/2026 - 3/31/2027 Option Period Two: 4/1/2027 - 3/31/2028 Option Period Three: 4/1/2028 - 3/31/2029 Option Period Four: 4/1/2029 - 3/31/2030

The overall Period of Performance shall not exceed 60 months.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371 https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

There are eleven (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five (5) are set by date:

New Year's Day January 1 Juneteenth Day June 19 Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday.

Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six (6) are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

4.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed in VA facilities located in the South Texas Veterans Healthcare System. Work may be performed at remote locations with prior concurrence from the Contracting Officer’s Representative (COR). Contractor shall also perform duties remotely as needed. Contractor shall inform COR prior to beginning any remote work, troubleshooting or installation.

Datapoint Cir 8410 Datapoint Dr San Antonio TX 78229 Fisher House 2 7485 Wurzbach Rd San Antonio TX 78229 VA Villa Serena Building 4455 Horizon Hill Blvd San Antonio TX 78229 North West San Antonio Clinic 9939 State Highway 151 San Antonio TX 78251 Shavano Park VA Clinic 4350 Lockhill Selma Rd San Antonio TX 78249 North West San Antonio Clinic 9939 State Highway 151 San Antonio TX 78251 Fisher House 7485 Wurzbach Rd San Antonio TX 78229 Fisher House 2 7485 Wurzbach Rd San Antonio TX 78229 Plaza Lacea (Network Contracting Office 17) 5441 Babcock Rd San Antonio TX 78240 Balcones Heights VA Clinic Suite A-88 4522 Fredericksburg Rd San Antonio, A-88 Balcones Heights VA Clinic Suite A-10 4522 Fredericksburg Rd San Antonio TX 78201 A-10 Fisher House 7485 Wurzbach Rd San Antonio TX 78229 South Bexar County VA Clinic 4610 E Southcross Blvd San Antonio TX 78222 North Central Federal Clinic (NCFC) 17440 Henderson Pass San Antonio TX 78232 Aurora Cancer Center 9102 Floyd Curl Dr San Antonio TX 7+D108240

VA PTRP Transitional Housing 4949 Gus Eckert Rd San Antonio TX 78240 Audie L. Murphy VA Medical Center 7400 Merton Minter St San Antonio TX 78229 Data Point VA Clinic 8410 Datapoint Dr San Antonio TX 78229 VA Villa Serena Building 4455 Horizon Hill Blvd San Antonio TX 78229 Kerrville VA Medical Center 3600 Memorial Blvd Kerrville, Texas 78028

4.3 TRAVEL

The Government anticipates travel under this effort to perform the tasks associated with the effort, throughout the period of performance. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

South Texas Veterans Healthcare System.

Datapoint Cir 8410 Datapoint Dr San Antonio TX 78229 Fisher House 2 7485 Wurzbach Rd San Antonio TX 78229 VA Villa Serena Building 4455 Horizon Hill Blvd San Antonio TX 78229 North West San Antonio Clinic 9939 State Highway 151 San Antonio TX 78251 Shavano Park VA Clinic 4350 Lockhill Selma Rd San Antonio TX 78249 Balcones Heights VA Clinic Suite A-10 4522 Fredericksburg Rd A-10 San Antonio TX

78201 Fisher House 7485 Wurzbach Rd San Antonio TX 78229 Fisher House 2 7485 Wurzbach Rd San Antonio TX 78229 Plaza Lacea (Network Contracting Office 17)

5441 Babcock Rd San Antonio TX 78240

Balcones Heights VA Clinic Suite A-88 4522 Fredericksburg Rd San Antonio, A-88 Balcones Heights VA Clinic Suite A-10 4522 Fredericksburg Rd San Antonio TX 78201

A-10 Fisher House 7485 Wurzbach Rd San Antonio TX 78229 South Bexar County VA Clinic 4610 E Southcross Blvd San Antonio TX 78222 North Central Federal Clinic (NCFC) 17440 Henderson Pass San Antonio TX 78232 Aurora Cancer Center 9102 Floyd Curl Dr San Antonio TX 7+D108240 VA PTRP Transitional Housing 4949 Gus Eckert Rd San Antonio TX 78240 Audie L. Murphy VA Medical Center 7400 Merton Minter St San Antonio TX 78229 Data Point VA Clinic 8410 Datapoint Dr San Antonio TX 78229 VA Villa Serena Building 4455 Horizon Hill Blvd San Antonio TX 78229 Kerrville VA Medical Center 3600 Memorial Blvd Kerrville, Texas 78028 North West San Antonio Clinic 9939 State Highway 151 San Antonio TX 78251

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

The contractor shall provide an annual software support, maintenance, and update contract to cover the Rauland Responder 5 Software listed below in accordance with this PWS. The contractor shall also provide a lump sum for labor, parts, and repairs to equipment such as call lights, nurse stations, and wiring for the equipment associated with the Rauland responder 5 system. This shall include technical support and assistance availability within 1 hour of a telephone request for troubleshooting assistance. The service maintenance agreement shall be one 12-month base period from date of award with four 12-month option periods. Contractor shall provide services for the Rauland nurse call proprietary reporting, assignment and interface software located at the South Texas Veterans Health Care Systems; Audie L. Murphy Memorial Veterans Hospital; 7400 Merton Minter Boulevard; San Antonio, Texas 78229-4404. The Rauland nurse call Responder 5 software to be included within this service agreement are the following:

Item Number Description 355002 R5 Base Phone Integration 366102 R5 PC Console 366104 R5 Staff Assignment 366200 R5 Reports Manager 366402 R5 HL7 ADT Interface

Contract shall include a lump sum for labor, parts, and repairs to equipment such as call lights, nurse stations, and wiring for the equipment for the system.

The contractor will perform software maintenance, maintenance, and support services in accordance with the published manufacturers recommendations. The contractor will utilize the Original Equipment Manufacturer’s established procedures and checklists, as applicable (or a Contractor supplied equivalent approved by the COR).

Software maintenance and support will include, but is not limited to, the following:

1. Remote service support

2. On-site service support

3. R5 Software/Firmware updates (new releases) as available

4. 4 hours of R5 programming changes per quarter

5. 6 hours of additional end user training per quarter (on-site or via WebEx)

The contractor will provide technical support service for the Rauland Responder 5 system via telephone support and remote access support. Remote access technical support will consist of a secured VPN computer connection through Citrix with the Responder 5 system, in which the contractor will be able to pinpoint and troubleshoot system problems and correct them.

The Contractor will provide on-site service and support by Rauland Certified Technicians for the Rauland Responder 5 system. The on-site service will be schedule at a mutually convenient time if the remote access efforts to service and support the Responder 5 system fail to correct the problem. Contractor shall schedule the visit for on-site service no more than 2 business days from the failure of remote support.

The contractor will provide one copy of any new release of Responder 5 software, which may include generally available error corrections, modifications, maintenance patch releases, enhancements, and the revised User Documentation, if applicable. Stand-alone error corrections that are not part of a new release will be independently supported but will be incorporated into the next release of the Responder 5 software. The contractor will continue to support the immediately preceding release of the Responder 5 software for a period of twelve

(12) months following the discontinuance of such software or the date on which the new release becomes generally available.

All routine maintenance not initiated by a service call from the COR must be scheduled 24 hours ahead of time with the COR.

During the term of this contract, the Contractor will provide support at the Customers request and will use its best efforts to provide prompt support services to the Customer by telephone. The Contractor will use its best efforts to respond promptly to all inquiries by the customer within one (1) hour of notification that service is required.

Urgent Service Calls: Urgent service involves the correction of conditions that constitute an immediate danger to personnel, threaten property, or require action to restore essential service. The contractor must gain remote access to our system within two hours after receipt of an urgent service call and must work continuously until the condition is corrected.

5.1 PROJECT MANAGEMENT

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

5.1.2 REPORTING REQUIREMENTS

The Contractor shall provide the COR with Progress Reports in electronic form in Microsoft Word and Project formats. Reports shall be provided upon COR request. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding billing period.

The Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

A. Monthly Progress Report

6.0 GENERAL REQUIREMENTS

6.1 ENTERPRISE AND IT FRAMEWORK

6.1.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OIT Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OIT. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

6.1.2 FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM)

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, https://www.oit.va.gov/library/recurring/edp/index.cfm. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in VA Handbook 6510 VA Identity and Access Management, VA Handbook 0735 Homeland Security Presidential Directive 12 (HSPD-12) Program, and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0.

The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion based authentication, and/or trust based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need.

The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-05-24, M-19-17, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-05-24 and M-19- 17 can be found at:

https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp https://www.oit.va.gov/library/recurring/edp/index.cfm https://www.whitehouse.gov/sites/whitehouse.gov/files/omb/memoranda/2005/m05- 24.pdf, and https://www.whitehouse.gov/wp-content/uploads/2019/05/M-19-17.pdf respectively. Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program.

The Contractor shall ensure all Contractor delivered applications and systems support:

1. Automated provisioning and are able to use enterprise provisioning service.

2. Interfacing with VA’s Master Person Index (MPI) to provision identity attributes, if the solution relies on VA user identities. MPI is the authoritative source for VA user identity data.

3. The VA defined unique identity (Secure Identifier [SEC ID] / Integrated Control Number [ICN]).

4. Multiple authenticators for a given identity and authenticators at every Authenticator Assurance Level (AAL) appropriate for the solution.

5. Identity proofing for each Identity Assurance Level (IAL) appropriate for the solution.

6. Federation for each Federation Assurance Level (FAL) appropriate for the solution, if applicable.

7. Two-factor authentication (2FA) through an applicable design pattern as outlined in VA Enterprise Design Patterns.

8. A Security Assertion Markup Language (SAML) implementation if the solution relies on assertion-based authentication. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST SP 800-63-3 guidelines.

9. Authentication/account binding based on trusted Hypertext Transfer Protocol (HTTP) headers if the solution relies on Trust based authentication.

10. Role Based Access Control.

11. Auditing and reporting capabilities.

12. Compliance with VIEWS 00155984, PIV Logical Access Policy Clarification https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896.

The required Assurance Levels for this specific effort are Identity Assurance Level 3, Authenticator Assurance Level 3, and Federation Assurance Level 3.

6.1.3 INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their…