S-10000-00015195 - AttD - References.pdf

This is a Reference Check Form attachment (Attachment D) from Request for Proposals S-10000-00015195 for a Degree Verification Service issued by the State of Oregon's Department of Administrative Services (DAS) Procurement Services. The form is designed to be completed by references provided by proposers bidding on the degree verification service contract. The reference check form requests information from a reference entity contact who has worked with the proposer, including the proposer's name, reference entity name, contact information (name, telephone, and email address), and evaluation of three key service areas on a 0-10 scale where 0 represents not satisfied and 10 represents extremely satisfied.

The three evaluation categories assessed on the reference form include the proposer's overall quality of services and relationship with the reference entity, the proposer's delivery of service, and the proposer's responsiveness to customer service issues and special requests such as reported problems and billing changes. Each category includes space for a numerical score and written comments from the reference. This form serves as part of the evaluation criteria for assessing proposer qualifications and past performance in delivering degree verification services.