RUUS-26-00006 Management System Business Process.png

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Migrant Case Management System
Solicitation number
RUUS-26-00006
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This image contains a process flow diagram depicting a federal case management or benefits administration workflow. The diagram illustrates multiple interconnected processes and decision points organized across three horizontal swim lanes or sections, with the top section showing initial intake and case creation procedures, the middle section detailing case processing and appeals workflows, and the bottom section addressing administrative actions and case assignments.

The workflow begins with migrant arrival processing and case eligibility determination, flowing through case creation with unique identifiers. The process includes data collection, eligibility verification, and profile creation steps. Key decision points are marked with X symbols indicating process gates or rejection points, while circular symbols denote process endpoints or outcomes. The diagram shows parallel processing tracks for case supervisor review, data entry validation, and appeal procedures, with specific pathways for denied migrant claims, appeal window closures, and case reassignment. Administrative actions depicted include case suspension, voluntary return processing, and transfer order generation. The workflow accommodates multiple scenarios including case denials, appeals, administrative reviews, and case reassignments to different supervisors, with integrated handoff points to analysis functions and final case disposition with release orders. The diagram suggests a comprehensive system for managing individual cases from initial intake through final resolution with built-in quality control and supervisory review mechanisms.

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Other files

File Type Posted
RUUS-26-00006 Draft QASP.pdf PDF
RUUS-26-00006 Draft PWS.pdf PDF
RUUS-26-00006 RFI Questions.xlsx XLSX spreadsheet

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