RP015-26 Page 2

September 4, 2026

REQUEST FOR PROPOSAL

RP033-26

The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service providers for the Provision of Wrecker Services on an Annual Contract with (4) annual renewal options for various Gwinnett County Departments.

Proposals should be typed or submitted in ink and returned in a sealed container marked on the outside with the Request for Proposal and Company Name. proposals will be received until 2:50 P.M. local time on September 28, 2026 at the Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any proposals received after this date and time will not be accepted.

Proposals will be publicly opened and read at 3:00 P.M. The proposal opening will be virtual ONLY. To access the proposal opening virtually, visit the following link (https://teams.microsoft.com/meet/296282747783668?p=6AqhbtnWwtcc67quDi) or dial +1 323-676-6170,, 765371447# and enter Phone conference ID: 765 371 447# Passcode: jZ657zm6. A list of firms submitting proposals will be available the following business day on the website www.GwinnettCounty.com.

Questions regarding proposals should be directed to Chelsey Ward, Purchasing Associate III at Chelsey.Ward@GwinnettCounty.com or by calling 770-822-7788, no later than 2:00 P.M. local time on September 17, 2026. Proposals are legal and binding upon the bidder when submitted. One (1) unbound single sided original (designated as the original) and four (4) bound copies of your proposal should be submitted. One

(1) electronic copy of the technical proposal only should also be included. All copies of the proposal must be identical.

Successful services providers will be required to meet insurance requirements. The Insurance Company should be authorized to do business in Georgia by the Georgia Insurance Department and must have an A.M. Best rating of A-7 or higher.

Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities. Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program or activity of Gwinnett County Government should be directed to the ADA Coordinator, Gwinnett County Justice and Administration Center, 770-822-8165.

The written proposal documents supersede any verbal or written prior communications between the parties.

Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject any or all proposals to waive technicalities and to make an award deemed in its best interest.

Award notification will be posted after award on the County website, www.GwinnettCounty.com and service providers submitting a proposal will be notified via email.

We look forward to your proposal and appreciate your interest in Gwinnett County.

Chelsey Ward, CPPB Purchasing Associate III https://teams.microsoft.com/meet/296282747783668?p=6AqhbtnWwtcc67quDi http://www.gwinnettcounty.com/ mailto:Chelsey.Ward@GwinnettCounty.com http://www.gwinnettcounty.com/

RP033-26 Page 2

PROVISION OF WRECKER SERVICES

I. INTRODUCTION

Gwinnett County is soliciting competitive sealed proposals from qualified Service Providers for the provision of wrecker services under a non-exclusive annual contract (with four one-year renewal options) for the removal of wrecked, disabled, abandoned, or impounded vehicles on behalf of the Gwinnett County Police Department and the Gwinnett County Sheriff’s Office (hereinafter collectively referred to as “Public Safety”), and the Gwinnett County Department of Support Services Fleet Management Division (hereinafter “Fleet Management”).

Light/medium duty and heavy duty wrecker services are sought for six (6) separate districts for Public Safety.

These Wrecker Service Districts will coincide with Gwinnett County’s six (6) Police Districts. Light/medium and heavy duty wrecker services are also sought countywide for Fleet Management. The County intends to make awards in the service categories set forth below (each a “Service Category”):

• Wrecker Services District 1 – Light/Medium Duty

• Wrecker Services District 1 – Heavy Duty

• Wrecker Services District 2 – Light/Medium Duty

• Wrecker Services District 2 – Heavy Duty

• Wrecker Services District 3 – Light/Medium Duty

• Wrecker Services District 3 – Heavy Duty

• Wrecker Services District 4 – Light/Medium Duty

• Wrecker Services District 4 – Heavy Duty

• Wrecker Services District 5 – Light/Medium Duty

• Wrecker Services District 5 – Heavy Duty

• Wrecker Services District 6 – Light/Medium Duty

• Wrecker Services District 6 – Heavy Duty

• Fleet Management – Light/Medium Duty

• Fleet Management – Heavy Duty

For each Service Category, the County intends to establish rotational lists of qualified Service Providers for on-call, as-needed towing and impound services. The County intends to make multiple awards per Service Category where more than one qualified and responsible Service Provider submits a proposal.

The primary goals of this solicitation are to protect public safety through professional, reliable, and timely roadway clearance and to provide safe and professional wrecker services for disabled vehicles. All services are subject to applicable federal, state, and local laws, rules, ordinances, regulations, EPA guidelines, and Georgia Department of Transportation requirements, including O.C.G.A. Title 40, Chapter 11 (Abandoned Motor Vehicles).

Proposers may submit proposals for one or more Service Category. Award does not guarantee any minimum volume of work or contract value.

II. AWARD AND ROTATION

The County will make multiple awards under this solicitation for both Fleet Management and Public Safety.

Selection will be based on the evaluation criteria contained in this RFP. Awarded Service Providers will be placed on separate rotation lists as follows:

• Fleet Management requests will be assigned on a rotating basis among awarded Fleet Management

Service Providers for each Service Category.

RP033-26 Page 3

• Public Safety Service Providers awarded within each Wrecker Service District will be placed on a district-specific rotation list for each Service Category and dispatched on a rotating basis.

The Fleet Management rotation and the Public Safety rotations will be maintained separately. The County reserves the right to deviate from any rotation when necessary to meet operational requirements or when determined to be in the best interest of the County.

Two or more wrecker services under common ownership, control, or management (including shared officers, owners, addresses, or control) may not hold more than one position on the same rotation list (Fleet Management or any single Public Safety Service Category). Service Providers may not trade turns, subcontract rotation calls without prior written County approval, or engage in any arrangement that circumvents the rotation order.

Violation of this provision is grounds for immediate suspension from the affected rotation list(s) and may result in contract termination.

A single office and storage facility may be proposed for more than one Service Category, provided the facility meets all location, capacity, and operational requirements for each Service Category proposed.

The County reserves the right to reject any or all proposals in whole or in part, waive technicalities, and make awards deemed in the best interest of the County and its residents.

III. DEFINITIONS

• Light Duty Wrecker: A wrecker with a Gross Vehicle Weight (GVW) of 6,000–10,000 lbs.

• Medium Duty Wrecker: A wrecker with a GVW of 10,001–26,000 lbs.

• Heavy Duty Wrecker: A wrecker with a GVW of 26,001 lbs. or greater.

• Proposer: A person, company, or corporation submitting a proposal in response to this RFP.

• Service Provider: The person, company, or corporation to whom a contract is awarded under this RFP.

• County: The governing authority of Gwinnett County, Georgia, acting through its duly authorized agents and employees.

• Police District (or Wrecker Service District): One of the six geographic divisions of Gwinnett County used by the Police Department for patrol and towing response purposes (currently corresponding to the West, South, North, East, Central, and Bay Creek Precincts/Districts).

• Rotation List: A list of awarded Service Providers for a specific Wrecker Service District or for Fleet Management from which dispatches are made in sequential order.

• In Operation: Maintaining a valid Occupational Tax Certificate for the jurisdiction in Gwinnett County where the proposed site is located and actively conducting towing and vehicle storage operations from that site in compliance with applicable federal, state, and local laws and regulations.

RP033-26 Page 4

IV. MINIMUM QUALIFICATIONS

Proposers should meet the following requirements at the time of proposal submission and provide any required supporting documentation:

A. Occupational tax certificate(s) showing continuous operation of a wrecker service business under the same name for a minimum of three (3) years, of which the last twelve (12) consecutive months shall have been “in operation” in the incorporated or unincorporated areas of Gwinnett County.

B. Current payment of all taxes and fees due to Gwinnett County or other governmental agencies. Any

Proposer in default of this requirement may be deemed ineligible for award.

C. Each successful proposer must demonstrate to the County’s satisfaction that it has clean environmental, criminal, and other compliance histories with state, federal, and local agencies or authorities. By submission of a proposal, the Proposer warrants that it (and, in the case of a corporation or other legal entity, its advisors, executive and supervisory employees, agents, and representatives) is in good standing with all regulatory authorities that may have interests in or jurisdiction over the work or services proposed. The Service Provider warrants that no matters pertaining to violations, notices of violation, or notices of regulatory concern are pending against it or the persons described above, and that no civil or criminal litigation and no enforcement activity (however preliminary) is pending against it or those persons. See Warranty attached hereto as Attachment A.

D. The County relies upon this Warranty and treats the Service Provider as having a special fiduciary duty to the County due to the potential for environmental, third-party, and other regulatory liabilities, including regulatory criminal responsibility. The Service Provider acknowledges this fiduciary duty and promises a high standard of performance and best efforts to protect the public interest. See Warranty attached hereto as Attachment A.

E. The Service Provider must disclose and explain in writing any pending criminal matters associated with its business operation, including those involving any person working in a supervisory, advisory, executive, agency, or representative capacity. Failure to disclose, or subsequent discovery of material non-compliance, may result in the proposal being deemed non-responsive, termination of any award, or other remedies. Ongoing disclosure of new matters arising during the contract term is required. See Warranty attached hereto as Attachment A.

F. A minimum of three (3) satisfactory references for contracted wrecker services of similar size and scope provided within the past three (3) years, at least one of which should be a government entity. Two (2) alternate references are also requested. Alternate references may be contacted if the County is unsuccessful in reaching one or more of the references provided on the Reference Sheet. The Proposer is responsible for accurate contact information. Non-responsive references will receive no evaluation points.

G. By submission of a proposal, the Proposer affirms that the Proposer is not an employee or elected official of Gwinnett County and has not engaged in collusive or anti-competitive conduct.

RP033-26 Page 5

V. SCOPE OF SERVICES AND PERFORMANCE REQUIREMENTS

A. Administrative Requirements

Service Providers must conduct background checks on prospective drivers and ensure drivers are appropriately licensed to drive and perform wrecker services at proposal submission and upon subsequent hire. Service Providers must report all personnel changes before new personnel are deployed in the service of this contract. Service Providers must also notify the County of any changes in property ownership or zoning compliance. Failure to do so may result in contract termination.

B. Calls for Service

1. If a call is canceled due to unanticipated circumstances (e.g., driver returns to an abandoned vehicle), there shall be no charge to the County.

2. Contract terms apply only when requests are initiated by authorized County personnel in the normal course of business (arrests, removal of traffic hazards, abandoned vehicles, recovered stolen vehicles, disabled vehicles with police involvement, Fleet Management requests, or emergencies). Vehicle owners in ordinary non-emergency situations may engage a private wrecker of their choice; officers will advise police dispatch accordingly.

C. Response Time and Dispatch

1. Each wrecker must be equipped with a two-way radio and/or cellular phone maintained on a 24-hour basis. Service Providers shall operate 24/7.

2. Police Light/Medium Duty: arrive no later than thirty (30) minutes from dispatch.

3. Police Heavy Duty: arrive no later than forty-five (45) minutes from dispatch.

4. Fleet: dispatch and arrive within four (4) hours of dispatch.

D. If the designated Service Provider cannot supply the required equipment or meet the response time, the

County may obtain services from the next Service Provider on the rotation. Repeated failures may result in progressive discipline or referral to the Vendor Performance Committee (see Section X, Part C).

E. Facilities

1. Service Providers must maintain a business office and storage facility within Gwinnett County, properly zoned, clean, secure, and presentable. Regardless of office or storage facility location, Service Providers must be able to meet the response times. Minimum storage capacity is 200 vehicles. Required features include:

i. 6-foot chain-link fencing with locked gates

ii. Adequate lighting

iii. Digital video surveillance of office and all entry/exit points, stored for at least 30 days

iv. Electronic management system and email capability

v. Appropriate signage with posted rates

vi. Paved or packed-gravel open area

vii. Access to an operable covered automotive lift within Gwinnett County (on-site preferred;

off-site locations must be disclosed with address, distance, and written agreement if applicable)

RP033-26 Page 6

2. A minimum of fifteen (15) dedicated spaces in the Service Provider’s storage facility shall be provided for Public Safety -confiscated vehicles.

3. Evaluation of facilities will be based primarily on the detailed written description and supporting documentation submitted with the proposal. The County reserves the right to conduct a site visit or inspection of any Proposer’s office and storage facility prior to award, during the evaluation process, or at any time during the contract term. Material discrepancies or misrepresentation between the submitted description and actual conditions may result in adjustment of the Facilities & Operations score, a determination that the proposal is non-responsive, or termination of any award.

F. Equipment

1. Wreckers must be in working condition, capable of passing Commercial Vehicle Inspection, and carry current Georgia registration and ad valorem taxes in accordance with O.C.G.A. § 48-5-444.

2. At all times, each wrecker must be equipped with a base radio and/or each wrecker personnel must be equipped with a cellular phone. Systems must be in good working condition.

3. Each wrecker must carry required safety and service equipment. Each wrecker will be required to carry a full complement of service items specified by Federal, State, Local laws, rules, ordinances, and regulations such as fire extinguishers, chains, ropes, blocks, skid chains, dollies, stop lights, flares, flashers, flood lights, hand tools, lock-out tools, shovels, axes, wrecking bars, brooms, major first aid kit, oil absorbent material, and other tools and needs for lifting, extricating, righting of wrecked vehicle/equipment, and removal from thoroughfare by towing or carting.

4. Wreckers and other equipment must be located on the Service Provider’s Gwinnett County property.

G. Minimum fleet requirements (own or lease) at proposal submission and continuously thereafter:

1. Public Safety Light/Medium Duty (per service category/district): Minimum wreckers consisting of at least two flatbeds (≥10,000 GVW), two light-duty/wheel-lift (≥6,000 GVW), and one medium-duty (≥26,000 GVW). Greater substitution flexibility is permitted (e.g., additional medium-duty units may replace light-duty units).

2. Public Safety Heavy Duty: Minimum two (2) heavy-duty wreckers (≥26,001 GVW) per service category/district, or a demonstrated ability to provide Heavy Duty coverage across multiple districts with a total of three (3) to five (5) heavy-duty wreckers.

3. Fleet Management awards may be considered with lower per-district wrecker minimums. Fleet Management: Quantity, location, condition, age, and suitability of proposed Light, Medium, and Heavy Duty equipment relative to Fleet needs (including fire apparatus capability); flexibility, redundancy, and ability to meet 4-hour response requirements; documentation of ownership or leases

4. Individual wreckers may not be proposed for more than one service category except as set forth above.

H. Personnel

All towing personnel must possess a valid Georgia CDL with required endorsements (O.C.G.A. §§ 40-5- 142 and 40-5-150). Full names of all personnel must be submitted (with changes reported within 24 hours). Background checks are required to be completed by the Service Provider.

I. Charges and Other Requirements

Only the rates set forth in the Pricing Schedules in Section XII may be charged. Cash may not be demanded. Rates include winching, unlocking, flatbed service, debris removal (when performed with a tow), notifications, administration, legal fees, and EPA compliance as needed. Rates must be displayed in three-inch letters at the facility. Mileage charges apply only after the first five miles when the vehicle

RP033-26 Page 7 is taken to a location other than the Service Provider’s storage facility. Glass/debris-only calls are charged at the rate shown in the Pricing Schedule with corresponding response times.

J. The County is not responsible for payment for non-County-owned vehicles. Each vehicle stands as security only for charges against that vehicle. Affidavits for forfeiture liens shall be filed in Gwinnett County. No personal property or equipment may be removed from towed vehicles except at Public Safety request. Thefts or damage must be reported within 24 hours. Abandoned vehicles may be moved only for sale within Gwinnett County or at County request.

K. Each wrecker will carry a broom, and the wrecker driver or assistant will be required to completely remove broken glass or other debris when a vehicle is removed from the street. Removing all debris from the street and right-of-way is part of the Service Provider's obligation. Removal will be done in such a manner as to ensure public safety. Payment for these services is included in the wrecker rates. The only time the Service Provider will be allowed to separately bill for glass/debris removal is if there is no tow to be performed at the time of request. Otherwise glass and debris removal will be included in the specified wrecker rates.

VI. FLEET MANAGEMENT SPECIFIC REQUIREMENTS

Initial tows of vehicles and vehicle assistance for Gwinnett County emergency vehicles (excluding fire trucks, EOD truck, and SWAT truck) must be provided at no charge. Fleet Management is exempt from mileage fees for tows within Gwinnett County boundaries. Mileage fees for tows outside County boundaries follow the Pricing Schedule. All Department of Transportation regulations must be followed. Invoices must be submitted directly to Fleet Management, 620 Swanson Drive, Lawrenceville, GA 30043.

Light and Medium Duty vehicles should be towed by flatbed where appropriate; Medium Duty vehicles may be flat-towed. Heavy Duty service for fire apparatus up to 11 feet 6 inches tall requires a flatbed rated at or above legal GVW; non-fire apparatus may be flat-towed. Response times are as stated in Section V, Part C.

VII. PUBLIC SAFETY SPECIFIC REQUIREMENTS

A. Release of Vehicles

1. Any owner, driver, or other person authorized to claim an impounded or stored vehicle shall produce to the Service Provider proper identification (such as, but not limited to: picture ID, driver's license, power of attorney, social security card in owner's name, birth certificate, etc.) and proper vehicle ownership verification (ownership verification can be established by, but not limited to: tag, title, tag registration, bill of sale, traffic ticket, impound sheet in owner's name or power of attorney for the said vehicle). No wrecker Service Provider will release any impounded or stored vehicle to any individual unless that individual produces identification and verification as to ownership of the said vehicle. (O.C.G.A. 40-11-1 through O.C.G.A. 40-11-21) The Service Provider is not expected to allow owners to view or make inspection of the vehicle after normal business hours. However, the Service Provider is expected to have adequate staff available to release the vehicle on a 24- hour basis on any day during the contract period.

2. No vehicle which is impounded or stored with a written hold request issued by a representative of the Gwinnett County Police Department or the Gwinnett County Sheriff’s Office will be released without authorization from the requesting representative.

B. Inventory at Scene and Service Provider's Responsibility for Personal Property

Service Provider is responsible and liable for all vehicles and properties hauled, towed, or stored under this contract, including all equipment and contents thereof and shall indemnify and hold harmless the County against all claims for damages to any vehicle and/or property hauled, towed, or stored under this

RP033-26 Page 8 contract. Any thefts or damage to or from impounded or stored vehicles or equipment will be reported to the Gwinnett County Police Department within 24 hours of discovery of the theft. A police incident report will be rendered.

C. Removal of Cargo When directed by Police to remove material from a street which is part of a load being trucked over the thoroughfare, the Service Provider may remove, or subcontract for the removal of the material to a location designated by Gwinnett County Police Department as directed and charge the rate as stipulated under contract for such services.

VIII. PUBLIC SAFETY WRECKER DISTRICTS

Wrecker services for public safety are requested by Police District and/or the Sheriff’s Office. District boundaries correspond to current Police Precincts/Districts and are subject to change during the contract term in correlation with Police District adjustments. A single office and storage facility located within Gwinnett County may support proposals for more than one Wrecker Service District, provided the facility meets all capacity, security, and operational requirements applicable to each District proposed. Proposers should refer to the enclosed County map and list of municipalities for boundary clarification.

Service Provider will be requested to respond to calls for service in accordance with the Police District/Wrecker Service District and service category (i.e. light/medium or heavy duty) of the requesting officer. Example: If Police District 1 makes a request for a light/medium duty wrecker service, call would be placed to the Wrecker Service District 1 Service Provider for light/medium duty wrecker services; if Police District 2 makes a request for heavy duty wrecker service, call would be placed to the Wrecker Service District 2 Service Provider for heavy duty wrecker services. Dispatch will make every attempt to dispatch based on the terms of this solicitation.

For municipalities in which Gwinnett County provides police services, wrecker service dispatch will be according to the district within which the municipality lies. The municipalities of Auburn, Braselton, Duluth, Lawrenceville, Lilburn, Loganville, Norcross, Snellville, and Suwanee maintain separate police departments and the need for wrecker services by these departments within these municipalities is not governed by this contract.

District 1:

This District is bounded on the north by the Chattahoochee River to Holcomb Bridge Road, along the Fulton County line to Winters Chapel Road to Jones Mill Road to the DeKalb County line.

On the west by DeKalb County line.

On the south by Hwy 29 (Lawrenceville Highway) from the DeKalb County line to Beaver Ruin Road.

On the east by Beaver Ruin Road from Highway 29 across I-85 to Satellite Blvd, Northeast on Satellite Blvd to Pond Road to Simpson Circle, North on Buford Hwy to City limits of Duluth to N. Berkeley Lake Road to the Chattahoochee River/County Line.

District 2:

This District is bounded on the north by Scenic Highway (Highway 124) to Sugarloaf Parkway (Lawrenceville City Limits) to Highway 29.

On the west by Highway 29 from Sugarloaf Pkwy to the DeKalb County line.

On the south by the Dekalb/Rockdale County lines.

RP033-26 Page 9

On the east by the Rockdale/Walton County lines to Mink Livsey Road to Centerville Rosebud Road to Scenic Highway (124) North.

District 3:

This District is bounded on the north by the Hall/Forsyth County lines. On the west by the Chattahoochee River.

On the south by the County line to McGinnis Ferry Road around the City of Suwanee to I-85.

On the east by I-85 to the County line.

District 4:

This District is bounded on the north by I-85 from the Barrow County line to Lawrenceville Suwanee Road.

On the west by Lawrenceville Suwanee Road to Duluth Highway around the city limits of Lawrenceville to Papermill Road.

On the south by way of Papermill Road to Martins Chapel Road to Brooks Road to Harbins Road to the Barrow County Line.

On the east by the Barrow County line.

District 5:

This District is bounded on the north by the Chattahoochee River to McGinnis Ferry Road, along Peachtree Industrial Boulevard to Suwanee Dam Road.

On the west by Beaver Ruin Road from Highway 29 (Lawrenceville Highway) to Satellite Boulevard North on Satellite to Pond Road to Buford Highway North on Buford Highway to City limits of Duluth up to the City limits of Suwanee.

On the south by Hwy 29 (Lawrenceville Hwy) at Beaver Ruin Rd. North to the City limits of Lawrenceville.

On the east by Lawrenceville Suwanee Road from Peachtree Industrial Boulevard to Interstate 85 (I-85) to Lawrenceville Suwanee Road and Duluth Highway to SR316.

District 6:

This District is bounded on the North by way of Papermill Road to Martins Chapel Road to Brooks Road to Harbins Road to the Barrow County Line.

On the west by Scenic Highway (SR124) to Centerville Rosebud Road to Mink Livsey Road.

On the south by Dekalb/Rockdale County lines.

On the east by Walton County line.

RP033-26 Page 10

The following map represents Wrecker Service Districts.

RP033-26 Page 11

IX. INSURANCE

Prior to contract execution and at all times the contract is in force, the Service Provider shall obtain, maintain, and furnish certificates of insurance from licensed companies doing business in the State of Georgia and acceptable to the County with an A.M. Best rating of A-7 or higher. Coverage must meet or exceed all federal, state, and local requirements, including garage-keepers liability and on-hook coverage as applicable. Gwinnett County Board of Commissioners shall be named as additional insured where required. Thirty (30) days’ advance written notice of cancellation or material change is required.

X. PERFORMANCE STANDARDS, REPORTING, AND DEFICIENCIES

A. Performance Reporting

1. Each Service Provider shall submit quarterly reports to the applicable Public Safety or Fleet

Management representatives no later than the 15th day of the month following each calendar quarter. Core metrics required:

i. Number of dispatches received, accepted, and completed by Wrecker Service District/Fleet Management and by duty class;

ii. Response-time compliance percentage;

iii. Number of calls refused, cancelled, or passed; and

iv. Number and nature of complaints received and whether resolved.

B. Changes in equipment, personnel, facilities, ownership, or regulatory status, and current storage inventory (including Police-hold spaces), shall be reported within the timeframes set forth in this solicitation or on an as-requested basis rather than as full quarterly inventory submissions. Failure to submit timely and accurate core reports constitutes a performance deficiency.

C. Progressive Outcomes for Performance Deficiencies

1. The County will address performance deficiencies as follows (the County retains discretion to accelerate or modify steps based on severity):

i. First material deficiency (including repeated failure to meet response times, failure to clear debris, inadequate facility or equipment maintenance, failure to report required changes, or breach of the Regulatory Compliance and Criminal History Warranty): written warning with a cure period of up to ten (10) business days.

ii. Second occurrence or failure to cure: suspension from the affected rotation list(s) for fifteen (15) to thirty (30) days.

iii. Third occurrence within any six-month period, or any single serious violation (including ownership/rotation integrity violations, insurance lapse, criminal or regulatory non-compliance, or failure to satisfy a court order related to vehicle damage or loss while in custody): termination of the contract and removal from all rotation lists.

D. Repeated response-time failures may also be referred to the Gwinnett County Purchasing Policy Review

Committee. The County reserves all other remedies available under the contract and applicable law.

RP033-26 Page 12

XI. PROPOSAL SUBMISSION REQUIREMENTS

Proposals should be submitted in accordance with the instructions in the full solicitation package. At a minimum, each proposal should include:

A. Completed Proposal Form / Cover Sheet identifying the specific Wrecker Service District(s) and/or Fleet Management category(ies) for which the Proposer is submitting.

B. Statement of Qualifications (company history, ownership structure, years in business, relevant experience).

C. Detailed list of equipment proposed for each Wrecker Service District or Fleet Management Service Category, including make, model, year, GVW/class, and last six digits of VIN, with titles or lease agreements.

D. Facility information — detailed written description of the office and storage facility (address, zoning documentation, capacity, security features, lighting, camera system, surface conditions, lift access details, and any other relevant operational information), along with supporting documentation such as photographs, site plans, or diagrams.

a. When proposing for Fleet Management, include a written Operations & Service Plan describing staffing, dispatch procedures, response protocols, after-hours coverage, communication with Fleet Management, and contingency plans for specialized or high-volume requests. Physical facility description remains required for compliance but carries reduced scoring weight for Fleet Management.

E. Copies of Occupational Tax Certificates, E-Verify and Ethics Affidavits, driver’s licenses/CDL classifications, and the signed Regulatory Compliance and Criminal History Warranty.

F. Three (3) references and two (2) alternate references with current contact information (at least one government entity).

G. Acknowledgment/acceptance of the Pricing Schedules in Section XII.

H. Any additional information requested in the full solicitation package.

Proposers may submit for one or more Wrecker Service Districts and/or Fleet Management Service Category in a single proposal package. A single facility may be offered for multiple Service Categories. Separate scoring will be applied per Wrecker Service District and for Fleet Management. Late proposals will not be considered. The County reserves the right to request clarification or additional information from any Proposer.

The following documents should be submitted with the proposal:

• Statement of Qualifications

• List of equipment (by District or for Fleet Management)

• Titles and/or lease agreements for each wrecker (last six of VIN and Light/Medium/Heavy designation)

• Fully executed Contractor Affidavit (E-Verify)

• Ethics Affidavit

• Occupational Tax Certificates

• Signed Regulatory Compliance and Criminal History Warranty

• Acknowledgment/acceptance of the Pricing Schedules in Section XII

• Attachment A

• Attachment B

• References

H. Failure to provide required documents may result in a non-responsive determination or lower evaluation scores. Successful Service Providers should provide executed contract documents and insurance certificates within ten (10) days of Notice of Award or risk annulment of the award.

RP033-26 Page 13

XII. SUBMISSION AND CONTRACT ADMINISTRATION

All required documents, including the signed Regulatory Compliance and Criminal History Warranty and acknowledgment of the Pricing Schedules, must be submitted with the proposal. Successful Service Providers must execute the contract and provide insurance certificates within ten (10) days of Notice of Award.

Non-compliance after award will be considered a performance deficiency and handled in the same manner as other performance deficiencies as outlined in Section X. Continued non-compliance may lead to progressive discipline, Vendor Performance Complaint, termination, placement on the ineligible source list, or prohibition from future awards.

This solicitation and resulting contracts are subject to all applicable Georgia and federal procurement, towing, abandoned-vehicle, insurance, licensing, zoning, environmental, and labor laws. Service Providers are solely responsible for remaining current with and implementing any legal changes.

XII. EVALUATION CRITERIA AND SCORING RUBRIC

Proposals that meet the minimum qualifications will be evaluated by a County evaluation committee using the following criteria and point values (maximum 100 points). Scores will be calculated separately for each Wrecker Service District and for Fleet Management.

Fleet Management Scoring and Evaluation Criteria

Criterion Maximum

Points Description / Scoring Guidance

1. Experience & Qualifications

Years of continuous wrecker service experience; demonstrated performance in similar government, municipal fleet, or high-volume contracts; completeness and quality of Statement of Qualifications.

2. Equipment & Capacity

Quantity, location, condition, age, and suitability of proposed Light, Medium, and Heavy Duty equipment relative to Fleet needs (including fire apparatus capability); flexibility, redundancy, and ability to meet 4-hour response requirements; documentation of ownership or leases.

3. Operations & Service Plan

Quality and completeness of the Proposer’s written operations and service plan for Fleet Management work. This includes staffing approach, dispatch procedures, response protocols for the 4-hour window, after-hours coverage, communication methods with Fleet Management, contingency plans for high-volume or specialized requests (e.g., fire apparatus), and overall operational readiness. Physical facility details are secondary; scoring focuses on the practical plan to deliver reliable Fleet Management services. The County reserves the right to request clarification or conduct a limited inspection if needed.

4. Compliance & Responsiveness

Completeness of required documentation; strength of Regulatory Compliance and Criminal History Warranty; insurance readiness; zoning and tax compliance; overall proposal organization and responsiveness to RFP requirements.

5. Personnel & Safety

Driver qualifications (CDL, endorsements, background checks); training and safety practices; staffing adequacy for Fleet Management response requirements.

6. References & Past Performance

Quality and relevance of references (government or fleet preference);

verifiable past performance with Gwinnett County or similar agencies.

Non-responsive references receive no points.

Total Possible Points: 100

RP033-26 Page 14

Public Safety Scoring and Evaluation Criteria

Criterion Maximum

Points Description / Scoring Guidance

1. Experience & Qualifications

Years of continuous wrecker service experience; demonstrated performance in similar government or high-volume contracts;

completeness and quality of Statement of Qualifications.

2. Equipment & Capacity

Quantity, location, condition, age, and suitability of proposed Light, Medium, and Heavy Duty equipment relative to the minimum requirements and the needs of the District; flexibility and redundancy;

documentation of ownership or leases.

3. Facilities & Operations

Quality and completeness of the Proposer’s written description and supporting documentation of the office and storage facility, including location within Gwinnett County, security features, capacity (minimum 200 vehicles), lighting, camera coverage, electronic systems, surface conditions, lift access, and overall suitability to support 24/7 operations and required response times. The County reserves the right to conduct a site visit or inspection; material discrepancies may result in score adjustment or a non-responsive determination.

4. Compliance & Responsiveness

Completeness of required documentation; strength of Regulatory Compliance and Criminal History Warranty; insurance readiness; zoning and tax compliance; overall proposal organization and responsiveness to RFP requirements.

5. Personnel & Safety

Driver qualifications (CDL, endorsements, background checks); training and safety practices; staffing adequacy for 24/7 coverage.

6. References & Past Performance

Quality and relevance of references (government preference); verifiable past performance with Gwinnett County or similar agencies. Non-responsive references receive no points.

Total Possible Points: 100

RP033-26 Page 15

Scoring Notes:

A. Proposals will be scored independently for each Wrecker Service District and Fleet Management Service Category.

B. Facilities & Operations scores will be based primarily on the detailed written description and supporting documentation submitted with the proposal. The County reserves the right to conduct a site visit or inspection of any Proposer’s facility prior to award, during evaluation, or during the contract term.

Material discrepancies between the submitted materials and actual conditions may result in adjustment of the Facilities & Operations score, a determination of non-responsiveness, or other remedies.

C. Failure to meet any minimum qualification may result in a proposal being deemed non-responsive and removed from further evaluation.

D. The County may award to multiple Service Providers per District and for Fleet based on ranking and operational needs.

E. The County reserves the right to interview top-scoring Proposers, request best-and-final information, or negotiate final contract terms consistent with this RFP.

F. Award decisions will be based on the highest scores combined with the County’s determination of the proposal(s) most advantageous to the County, considering competition, coverage, and public interest.

G. Evaluators shall assign points using the following bands for consistency:

• Excellent (90–100% of available points): Fully meets or exceeds all requirements with strong, detailed documentation.

• Good (75–89%): Meets requirements with only minor deficiencies.

• Adequate (50–74%): Meets minimum requirements but has noticeable gaps.

• Poor / Non-responsive (0–49%): Fails to meet minimum requirements or provides insufficient information.

RP033-26 Page 16

FAILURE TO RETURN THIS PAGE AS PART OF YOUR PROPOSAL DOCUMENT MAY RESULT IN REJECTION OF

PROPOSAL.

Service Provider Acknowledgement: ____________________________________________________________________

XII. PRICING SCHEDULES

The following are the authorized rates

All rates are firm for the initial contract term and any renewal periods. Rates include all labor, equipment, tools, debris removal (when performed with a tow), notifications, administration, legal fees, and EPA compliance as necessary. No additional charges may be imposed beyond those listed unless expressly authorized in writing by the County. Acceptance of these rates is a condition of award.

A. Public Safety Wrecker Services Pricing Schedule

Proposer/Service Provider acknowledges the following rates are applicable to wrecker services/tows requested by the Gwinnett County Police Department and/or the Gwinnett County Sheriff’s Office.

Item Description of Wrecker Service Unit Price

Light Duty – 4 wheels (6,000–10,000 lbs.

GVW)

$175.00 per tow

Medium Duty – 6 wheels, without air brakes (10,001–26,000 lbs. GVW)

$250.00 per tow

Heavy Duty – 6 wheels and over with air brakes (26,001 lbs. GVW and over)

$500.00 per tow

Mileage (after first 5 miles when vehicle is taken to a location other than the Service Provider’s storage facility)

$3.25 per mile

Storage – Light Duty / Medium Duty (after first 24 hours)

$20.00 per day

6 Storage – Heavy Duty (after first 24 hours) $30.00 per day (truck) / $30.00 per day (trailer)

Glass / Debris Removal Only (no towing performed)

$125.00 per call

8 Recovery / Removal of Cargo Labor & equipment charged at industry standard rate (receipts to be supplied upon request)

9 Staging (after first hour) Half the applicable wrecker rate above per hour

Notes – Public Safety

• Service Provider may not charge for the first 24 hours of storage.

• Service Provider may not charge mileage from scene to the Service Provider’s storage facility.

• The rates above apply to non-County-owned vehicles and are payable by the vehicle owner or from proceeds of legal sale in accordance with O.C.G.A. Title 40, Chapter 11.

• Rates must be displayed at the facility

RP033-26 Page 17

FAILURE TO RETURN THIS PAGE AS PART OF YOUR PROPOSAL DOCUMENT MAY RESULT IN REJECTION OF

PROPOSAL.

Service Provider Acknowledgement: ____________________________________________________________________

XII. PRICING SCHEDULES CONTINUED

The following are the authorized rates

All rates are firm for the initial contract term and any renewal periods. Rates include all labor, equipment, tools, debris removal (when performed with a tow), notifications, administration, legal fees, and EPA compliance as necessary. No additional charges may be imposed beyond those listed unless expressly authorized in writing by the County. Acceptance of these rates is a condition of award.

B. Fleet Management Pricing Schedule Proposer/Service Provider acknowledges the rates in following table are applicable to wrecker services/tows requested by Gwinnett County Fleet Management.

Item Description of Wrecker Service Unit Price

1 Light Duty – 4 wheels $100.00 2 Medium Duty – 6 wheels, without air brakes $150.00 3 Heavy Duty – 6 wheels and over with air brakes $225.00 4 Medical Units $225.00 5 Fire Apparatus (transported on a flatbed) $300.00 6 Mileage (outside Gwinnett County boundaries only) $5.00 per mile 7 First tow / vehicle assistance for Gwinnett County emergency vehicles

(excluding fire trucks, EOD truck, and SWAT truck) No Charge

8 Mileage within Gwinnett County boundaries for County vehicles No Charge

Notes – Fleet Management

• Invoices shall be submitted directly to Fleet Management, 620 Swanson Drive, Lawrenceville, GA 30043.

• All invoices must be submitted no later than sixty (60) consecutive calendar days after services are provided. Late invoices release the County from payment obligation.

RP033-26 Page 18

FAILURE TO RETURN THIS PAGE AS PART OF THE PROPOSAL DOCUMENT MAY RESULT IN REJECTION OF PROPOSAL.

Service Provider Information Page

Gwinnett County requires pricing to remain firm for the duration of the initial term of the contract. Failure to hold firm pricing for the initial term of the contract will be sufficient cause for Gwinnett County to declare bid non-responsive.

Contract to begin upon Board of Commissioners’ approval.

Unless otherwise noted, quoted prices will remain firm for four (4) additional 12-month periods. If a percentage increase/decrease will be a part of a renewal option, please note this in the space provided together with an explanation.

Year 2:_________________________________________________________________________________

Year 3:_________________________________________________________________________________

Year 4:_________________________________________________________________________________

Year 5:_________________________________________________________________________________

Explanation:

Certification Of Non-Collusion In Bid Preparation Signature Date

The undersigned acknowledges receipt of the following addenda, listed by number and date appearing on each:

Addendum No. Date Addendum No. Date

In compliance with the attached specifications, the undersigned offers and agrees, if this quote is accepted by the Board of Commissioners within one hundred twenty (120) days of the date of quote opening, to furnish any or all of the items upon which prices are quoted, at the price set opposite each item, delivered to the designated point(s) within the time specified in the quote schedule. By submission of this proposal, I understand that Gwinnett County uses Electronic Payments for remittance of goods and services. Service providers should select their preferred method of electronic payment upon notice of award. For more information on electronic payments, please refer to the Electronic Payment information in the instructions to vendors.

Legal Business Name

Address

Does your company currently have a location within Gwinnett County? Yes No

Representative Signature Printed Name

Telephone Number E-mail address http://www.gwinnettcounty.com/portal/gwinnett/Departments/FinancialServices/Treasury/

RP033-26 Page 19

REFERENCES

Gwinnett County requests a minimum of three (3) references where work of a similar size and scope has been performed in the past five years.

1. Company Name

Brief Description of Project

Completion Date

Contract Amount $ Start Dates

Contact Person Telephone

E-Mail Address

2. Company Name

Contract Amount $ Start Date

3. Company Name

Service Provider Name

RP033-26 Page 20

ALTERNATE REFERENCES

Gwinnett County requests two (2) alternate references where work of a similar size and scope has been performed within the past five years. Alternate references may be contacted if the County is unsuccessful in reaching one or more of the references provided on the Reference Sheet.

1. Company Name

Contract Amount $ Start Dates

2. Company Name

RP033-26 Page 21

ATTACHMENT A

REGULATORY COMPLIANCE AND CRIMINAL HISTORY WARRANTY

Acknowledgement of Fiduciary Duty Owed by Service Provider to Gwinnett County

Service Provider Name: _______________________________________________

Proposal Reference: RP033-26 – Provision of Wrecker Services

1. Compliance Histories, Warranty, Fiduciary Duty, and Discretionary Termination

The undersigned proposer (“Service Provider”) affirms that it has clean environmental, criminal, and other compliance histories with state, federal, and local agencies or authorities including but not limited to compliance with the following laws, regulations, or ordinances as currently drafted and as may be amended in the future: the Clean Air Act, as applicable, O.C.G.A § 36-60-4, O.C.G.A § 40-4-5, O.C.G.A § 40-6-276, O.C.G.A §40-8-35, O.C.G.A § 40-11-1 through O.C.G.A § 40-11-21, Gwinnett County Code of Ordinances § 18-44, and the Gwinnett County Unified Development Ordinance.

By submission of a proposal in response to this solicitation, the Service Provider warrants to Gwinnett County that it (and, in the case of a corporation or other legal entity, its advisors, executive and supervisory employees, agents, and representatives) is in good standing with all regulatory authorities that may have interests in or jurisdiction over the work or services proposed under this RFP.

Regulatory interest or jurisdiction may relate directly to the contract activity, to potential consequences of the activity, or indirectly to any regulated matter that may reflect upon the Service Provider’s competency and integrity.

Gwinnett County relies upon this Warranty and treats the Service Provider as having a special fiduciary duty to the County due to the potential for environmental, third-party, and other regulatory liabilities that may attend this Contract, including but not limited to regulatory and/or criminal responsibility. The Service Provider acknowledges this fiduciary duty and promises a high standard of performance and best efforts to protect the public interest against consequences of environmental mishap or other regulatory violation.

The Service Provider warrants that no matters pertaining to violations, notices of violation, or notices of regulatory concern are now pending against the Service Provider or the persons described above, and that no civil or criminal litigation and no manner of enforcement activity (however preliminary) is pending against the Service Provider or those persons, regardless of category or class of violation or potential violation.

2. Criminal Histories – Pending and Resolved; Ongoing Duty

The Service Provider must disclose and explain in writing any pending criminal matters associated with its business operation. This disclosure applies to the Service Provider itself and to all persons working for the Service Provider in a supervisory, advisory, executive, agency, or representative capacity who have any criminal enforcement action pending against them, regardless of class or category of alleged violation and including investigations.

RP033-26 Page 22

ATTACHMENT A, CONTINUED:

The Service Provider further agrees to promptly notify Gwinnett County…