RP015_26 Inv.pdf

RP015-26 Page 2

March 11, 2026

REQUEST FOR PROPOSAL

RP015-26

The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service providers for the Provision of Wrecker Services on a Multi-Year Contract for Various Departments.

Proposals must be returned in a sealed container marked on the outside with the Request for Proposal number and Company Name. Proposals will be received until 2:50 P.M. local time on March 31, 2026, at the Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any proposal received after this date and time will not be accepted. Proposals will be publicly opened and read at 3:00 P.M. The bid opening will be virtual ONLY. To access the bid opening virtually, visit the following link:

https://teams.microsoft.com/meet/24921265436228?p=UO36NXM0k2HYj07MXP or dial +1 323-676-6170 and enter Conference ID 983 574 113#. A list of firms submitting proposals will be available the following business day on our website www.gwinnettcounty.com.

Questions regarding proposals should be directed to Savannah Anderson, Purchasing Associate II at Savannah.Anderson@GwinnettCounty.com or by calling 770-822-8736, no later than March 20, 2026, at 3:00 P.M.

Proposals are legal and binding upon the vendor when submitted. One (1) unbound 8 ½” x 11” single sided marked “original”, five (5) exact copies, and one (1) electronic copy on a flash drive (labeled).

Successful service provider will be required to meet insurance requirements. The Insurance Company should be authorized to do business in Georgia by the Georgia Insurance Department and must have an A.M. Best rating of A-7 or higher.

Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities.

Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program, or activity of Gwinnett County Government should be directed to the ADA Coordinator at the Gwinnett County Justice and Administration Center, 770-822-8165.

The written proposal documents supersede any verbal or written prior communications between the parties. Proposals are legal and binding upon the vendor when submitted.

Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject any or all proposals to waive technicalities, and to make an award deemed in its best interest.

Award notification will be posted after award on the County website, www.gwinnettcounty.com and companies submitting a proposal will be notified via email.

We look forward to your proposal and appreciate your interest in Gwinnett County.

Savannah Anderson Purchasing Associate II

The following pages should be returned with your proposal: Pricing Schedule, Pages 20-24

Firm Information, Page 25 Statement of Qualifications, Pages 26-31 References, Page 34 Code of Ethics Affidavit, Page 40 E-Verify Affidavit, Page 41

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PROVISION OF WRECKER SERVICES

I. Introduction

Gwinnett County is soliciting competitive sealed proposals from qualified service providers for the provision of wrecker services on a Multi-Year Contract for the removal of wrecked, disabled, abandoned, or impounded vehicles on behalf of various County Departments.

Gwinnett County encompasses 437 square miles, has approximately 1,020,157 citizens, and is home to 17 municipalities. The County is broken down by 6 Police Districts. The provision of wrecker services is subject to all Federal, State, and Local laws, rules, ordinances, regulations, EPA guidelines, and GDOT.

II. General Information

Proposers have been provided as part of this solicitation a list of qualifications, scoring criteria and the number of possible points to be scored under each criterion, and a copy of the site evaluation sheet that will be utilized by the evaluation team. Gwinnett County reserves the right to reject any or all proposals, in whole or in part, and to waive any technicalities as deemed in its best interest. Gwinnett County reserves the right to make an award as deemed in the best interest of the County and citizens.

Proposers should submit at time of proposal submission the following:

• Statement of Qualifications

• List of equipment utilized under this contract (including District or for Fleet Services)

• Titles and/or lease agreements for each wrecker equipment/vehicle

• Category the proposed wrecker is to be counted under (List last six of VIN and Light/Medium/Heavy)

• Fully executed Contractor Affidavit/Agreement (E-Verify)

• Ethics Affidavit

• Occupational Tax Certificates

• Zoning Permits

• Copy of Employees’ Drivers’ Licenses and CDL classifications

• Proof of Insurance on equipment and facilities

Failure to provide any of the above documents along with the proposal submission may be grounds for the County to deem the proposal non-responsive or may result in the proposal receiving a low score on the evaluation criteria defined within this proposal.

Successful service provider(s) are required within ten (10) days of the Notice of Award to provide two (2) properly executed contract documents with proper insurance certificates.

Failure of the service provider to provide any of the above documents within ten days after the Notice of Award may be just cause for the County to annul award. At the discretion of the County, the contract may be re-awarded to next highest scoring wrecker service proposer.

III. Definitions

1. Light Duty Wrecker: 6,000 lbs. – 10,000 lbs. GVW - four (4) tire vehicle.

2. Medium Duty Wrecker: 10,001 – 26,000 lbs. GVW - six (6) tire vehicle or over without air brakes.

3. Heavy Duty Wrecker: 26,001 lbs. and over - six (6) tire vehicle and over with air brakes.

4. Bidder/Proposer: A person, company, or corporation submitting a Proposal.

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5. Service provider: The person, company, or corporation to whom the Service Contract is awarded. This term may be used interchangeably with Contractor.

6. Authority to Request Wrecker Service: The service provider will perform work, answer calls, and receive instructions only from the Gwinnett County Police Department, the Gwinnett County Sheriff’s Department, or designated personnel with Gwinnett County Fleet Management. The service provider is specifically prohibited from being involved except as herein outlined.

7. County: The governing authority of Gwinnett County acting through its duly constituted agents and employees.

8. District: A division of territory, separated by geographical attributes which demonstrates the boundaries which are used for Police Services. This term is also referred to as Police Districts.

9. Dispatched Location: Physical address provided by the appropriate County representative, which includes but is not limited to, on scene of incident location and, all other locations as requested by the County.

10. “In Operation”: Possession of having an Occupational Tax Certificate for the incorporated or unincorporated areas of Gwinnett County for the proposed wrecker site location, which is actively towing/storing from the proposed site location.

IV. General/Minimum Requirements

Service provider shall be able to provide the County with occupational tax certificate(s) showing proof of where the service provider has been operating a wrecker service business for a minimum of three (3) years, of which the last twenty-four (24) consecutive months shall have been “in operation” in the incorporated and unincorporated areas of Gwinnett County at the time of proposal submission. (See definition for “in operation.”)

The company must have operated under the same name as submitted in this proposal during the minimum three (3) year period. Company must have a current Occupational Tax Certificate and Standard Industrial Classification License No. 7549. Occupational Tax Certificate must have been issued for each year company has been in business and issued in the year business was in operation. Any service provider who is in default on the payment of taxes, licenses, or other monies due to Gwinnett County or other governmental agencies may not be eligible for consideration of award.

Note: Evidence should be provided including owners and officers of the company or corporation, incorporation, etc.

Service provider shall provide to the County a minimum of three (3) satisfactory references where wrecker service has been provided within the past three (3) years. At least one of the references must have been for a government entity. It is the responsibility of the service provider to verify contact names, phone numbers, and emails for each reference prior to submission. Gwinnett County will make every attempt to contact references. If a reference does not respond to attempts at verification, the service provider shall receive no points for that reference. It is incumbent upon the proposing service provider to verify the contact information and availability of references prior to submission of proposal(s).

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V. Requirements

A. Administrative Requirements All invoices for services are to be submitted to Gwinnett County for payment no later than sixty (60) consecutive calendar days after services are provided. Failure to do so, will release Gwinnett County from the obligation of payment for services.

Service provider is required to conduct background checks on prospective drivers prior to employment and maintain such files. Service provider must provide Gwinnett County (Purchasing Division) with a copy of the prospective driver’s license (only), at the time of proposal and for any subsequent hires at the time of employment. The service provider will be responsible for reporting changes of employees on an ongoing basis as they occur during the contract term. Failure to do so could result in termination of contract.

Service provider will notify Gwinnett County (Purchasing Division) regarding any changes in property ownership status or any zoning changes. The service provider will be responsible for reporting this information to the County on an ongoing basis as they occur, during the contract term. Failure to do so could result in termination of contract.

B. Calls for Service If a wrecker call is canceled due to unanticipated circumstances, such as a driver returning to an abandoned automobile after wrecker request has been placed, there shall be no charge to the County.

The terms of the contract are binding only when requests for services are initiated by Gwinnett County Police Department, Sheriff’s Department, or Gwinnett County Fleet Management in the normal conduct of business.

Normal conduct of business is defined as but not limited to the following circumstances: Instituting an arrest, removing immediate traffic hazards, removing abandoned vehicles from public right-of-way, impounding recovered stolen vehicles, moving a disabled vehicle with police involvement or as requested by Gwinnett County Fleet Management and any emergency situation requiring a wrecker.

A vehicle owner in ordinary, non-emergency situations may engage a private wrecker service of their choice to remove their vehicle. The responding officer will advise the vehicle owner of their option to call the wrecker service of the owner's choice.

C. Response Time Each wrecker must be equipped with a two-way base radio and/or each wrecker personnel should be equipped with a cellular phone. Such system must be maintained and operated on a twenty- four (24) hour basis.

The service provider for a designated area will be called by the Gwinnett County Police Department or Fleet Management Division for needed wrecker services in the contract area. The service provider shall operate the wrecker service on a 24/7 basis to respond to calls for service.

The officer or other appropriate Gwinnett County Representative requesting wrecker service will determine the equipment required for any given situation. If the designated service provider cannot provide the equipment or service as required, or cannot meet the required response time, the County reserves the right to obtain services from another wrecker service provider. At such time, the designated service provider will be responsible for the costs which exceed the contract rate and any additional costs which are incurred.

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D. Responsibility Service provider will conform to all Federal, State, local laws, rules, ordinances, and regulations now in effect and any legal revisions that apply. Service provider assumes responsibility to ensure that the contract wrecker service meets all legal applicable requirements. Service provider will adhere to EPA requirements. Not all vehicles will require adjustments to comply. The costs for those vehicles which will require adjustments to adhere to EPA requirements are included in your rates.

E. Types of Service For removal of non-highway vehicles/equipment the Light Duty and Medium Duty Wrecker service provider for the designated District or for Fleet Services will be contacted. If unable to provide equipment for necessary removal, the Heavy Duty Wreckers service provider will be notified.

F. Charges for Service

Service providers may not demand cash as method of payment.

G. Hours of Service The service provider will maintain an open facility every day of the year. They must maintain equipment and sufficient labor force that is adequate to supply demand on a full 24-hour per day basis every day of the year.

From this location, the wrecker service provider is to maintain a twenty-four (24) hour communication base with their wrecker personnel. Standby crews and equipment are to be arranged so as to meet emergency situations under abnormal conditions.

H. Wrecker and Towing Equipment Wreckers must be in working condition so that they are able to pass a Commercial Vehicles Inspection which will be performed by the State Department of Public Safety at the request of the County.

Successful vendor will present copies of title, or lease agreements for any newly obtained equipment and/or vehicles required to meet contract specifications. If the wrecker equipment/vehicle is repossessed or lease agreement is terminated by either party prior to the contract period ending, the wrecker service provider will provide sufficient data to show they are in compliance with this section.

Gwinnett County requires all road equipment to have current Georgia Certificate of Registration; and returned in the County where the business is located, in accordance with O.C.G.A. 48-5-444. The road equipment must have been kept current in registration, taxes, and all applicable licenses. The vendor also must have had the registration of their equipment returned in Gwinnett County during the time the business has been licensed in the County.

At all times, each wrecker must be equipped with a base radio and/or each wrecker personnel must be equipped with a cellular phone. Systems must be in working condition. Each wrecker will be required to carry a full complement of service items specified by Federal, State, Local laws, rules, ordinances, and regulations such as fire extinguishers, chains, ropes, blocks, skid chains, dollies, stop lights, flares, flashers, flood lights, hand tools, lock-out tools, shovels, axes, wrecking bars, brooms, major first aid kit, oil absorbent material, and other tools and needs for lifting, extricating, righting of wrecked vehicle/equipment, and removal from thoroughfare by towing or carting.

I. Specification Compliance Subsequent to the award, if the service provider is deemed non-compliant with any specifications set forth within the contract, Gwinnett County personnel will provide said service provider in writing a list of noted deficiencies and allow the service provider a maximum of ten (10) business days for the service provider to correct deficiencies. If the service provider is still found to be non-compliant after the ten days, County

RP015-26 Page 6 personnel will prepare a Vendor Performance Complaint to the Vendor Performance Committee for review.

The complaint will be scored based on the seriousness of the complaint. Such complaints may be grounds for the County to terminate the contract, place the vendor on the ineligible source list, and may prohibit the service provider from receiving any future awards.

Gwinnett County reserves the right to inquire into service providers’ affiliations with any prosecutable actions at the Federal, State, or local level and may result in proposal being deemed non-responsive and not considered for award.

J. Service Provider The service provider, in submitting a Proposal, affirms that he is not an employee or an elected official of Gwinnett County; that he has not by himself or through any persons, officers, agents, or employees prevented or attempted to prevent by any means whatsoever, anyone from submitting a Proposal or induced or attempted to induce another to withdraw a Proposal for the aforesaid service. During the duration of the Proposal process, Proposers may not aid other proposers in the Proposal process or discuss the Proposal process with any other proposer or Gwinnett County employee.

K. Personnel The wrecker service provider will at all times during the contract submit to the Chief of Police or his designee, the full names, addresses and dates of birth of any subsequent additions or deletions of personnel in the service provider's towing storage operation within 24 hours. This includes any board members of the corporation, individuals, stockholders, managers, drivers, clerical personnel, and anyone working for the service provider. This would include personnel working for the service provider located outside the boundaries of Gwinnett County.

Service provider is required to conduct background checks on all employees prior to execution of contract or prior to any employment subsequent to execution of contract and maintain such files. Service provider shall provide Gwinnett County (Purchasing Division) with a copy of the individual’s driver’s license (only) as part of proposal response. Due to confidentiality requirements, Gwinnett County will not accept or request copies of individual background check information; however, the service provider will be responsible for submitting a signed written statement verifying that all employees are compliant with contract requirements.

All employees of the service provider involved in the towing of vehicles must possess a valid CDL Georgia driver’s license. Employees who operate a wrecker which meets the criteria of a Commercial vehicle will possess the proper class CDL (Commercial Driver’s License), and possess the proper endorsements required by O.C.G.A. 40-5-150 while engaged in towing a commercial vehicle which requires endorsements specified in O.C.G.A. 40-5-142.

The wrecker service provider must ensure that their owners and drivers do not have any felony convictions for offenses involving theft, assault, sexual offenses, breaking and entering auto, obstruction of law enforcement, moral turpitude, etc.

L. Contract Period Contract will be for a Multi-Year Contract. Gwinnett County reserves the right to inspect to assure compliance with specifications/requirements and to review qualifications prior to award of contract.

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M. Area of Service Gwinnett County is requesting wrecker services for Light Duty, Medium Duty, and Heavy Duty by Police District and separately for Fleet Services. Wrecker Districts are subject to change during the life of the contract. Said changes will be based in direct correlation to the Police District changes that may occur.

Note: The actual street names are listed for the service provider as a point of reference and may not be exact and/or exclusive to the actual District if said boundaries run through a City Municipality. The directional (North, South, East, West) may not be true but are determined in relationship with the Police Districts. For evaluation purposes only, Municipalities and city jurisdictions have been included in the Police District boundaries listed below.

For further clarification of how these boundaries are affected by municipalities, please refer to the enclosed Gwinnett County map (Page 16). The cities that qualify for a Police District are listed on Pages 14-15.

N. Collusion/Collusive Proposing A form of collusive proposing is one in which competing firms collaborate to pre-select the successful service provider. Contriving providers agree to divide the market, with each vendor taking a particular contract or portion of a contract. Proposals which appear suspicious will be reported to the United States Department of Justice, Antitrust Division.

O. Enforcement Gwinnett County Police Department shall enforce all state and local laws, rules, ordinances, and regulations now in effect and revisions that apply.

P. Insurance requirements:

Prior to execution of the contract, and at all times that this contract is in force, the service provider shall obtain, maintain, and furnish the County certificates of insurance from licensed companies doing business in the State of Georgia and acceptable to the County per the included requirements.

VI. Requirements - Fleet Services Specific

A. General Information All first tows/vehicle assistance for Gwinnett County emergency vehicles will be at no charge (excluding fire trucks, EOD truck, SWAT truck). Gwinnett county fleet management is exempt from the mileage fee for tows within the boundaries of Gwinnett County for County vehicles. The mileage fees for County vehicle tows outside the boundaries of Gwinnett County are as stated in the pricing schedule. Service provider must adhere to all Department of Transportation regulations. Award of the contract will be to the highest scoring service provider for each category under Fleet Services.

B. Light and Medium Duty Towing

1. Equipment and Tow Capability o Tow light duty vehicles (cars, SUVs, light trucks) using a flatbed tow truck rated to safely handle the vehicle. Medium duty vehicles may be flat towed.

2. Response and Dispatch o Service provider must dispatch a wrecker to Fleet within 4 hours or less of a request.

o Wrecker must arrive to location requested by Fleet Department Representative within 4 hours or less of being dispatched.

3. Invoicing and Payment o All invoices must be submitted directly to Fleet for processing (620 Swanson Drive Lawrenceville, Ga 30043).

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C. Heavy Duty Towing

1. Equipment and Tow Capability o Tow all fire apparatus up to 11 feet and 6 inches tall, using a flatbed rated at or above the legal Gross Vehicle Weight (GVW) to ensure safe operation.

o Non fire apparatus vehicles may be flat towed.

2. Response and Dispatch o Service provider must dispatch a wrecker to Fleet within 4 hours or less of a request.

o Wrecker must arrive to location requested by Fleet Department Representative within 4 hours or less of being dispatched.

3. All invoices must be submitted directly to Fleet for processing (620 Swanson Drive Lawrenceville, Ga 30043).

VII. Requirements - Police Services Specific

A. General Information The following qualifications should be met immediately to be considered:

1. Minimum number and size of wreckers required (own or lease) per Police District as follows:

Light Duty and Medium Duty Wreckers:

- Six wreckers per police district:

o Minimum of three flatbed wreckers with towing capacity of 10,000 GVW (for Class 1 and Class 2 vehicles) o Two wreckers may be wheel lift with towing capacity of 6,000 GVW (for Class 1 vehicles) o One Medium Duty Wrecker with towing capacity of 26,000 GVW (for Class 3 through Class

6 vehicles) *

* One additional Medium Duty Wrecker may be substituted for two Light Duty Wreckers (this would reduce the requirement to 5 wreckers per district)

2. Minimum number and size of wreckers required (own or lease) per Police District as follows:

Heavy Duty Wreckers:

- Two Heavy Duty Wreckers are required if awarded per police district o Minimum towing capacity of 26,001 lbs. GVW (for Class 7 and Class 8 vehicles)

- Five Heavy Duty Wreckers are required if awarded for multiple districts o Minimum towing capacity of 26,001 lbs. GVW (for Class 7 and Class 8 vehicles)

3. Secured office and storage facilities as outlined in this proposal.

4. Proposals will be considered on a per Police District basis. If proposing per Police District, proposer must be able to meet the minimum requirements set forth under this proposal.

5. Towing and Storage and business offices must be legal and conform to local zoning regulations and within Gwinnett County. Towing and storage lots must be adjacent to the business office in order to

RP015-26 Page 9 adhere to additional specification requirements set forth in this proposal. Zoning compliance must be in place by the Proposal submittal date.

6. Proposals for Light Duty, Medium Duty, and Heavy Duty Wreckers for Police Services will be scored and awarded per Police District basis. Gwinnett County reserves the right to make an award as deemed in the best interest of the County and citizens.

B. Response Time Each wrecker must be equipped with a two-way base radio and/or each wrecker personnel should be equipped with a cellular phone. Such system must be maintained and operated on a twenty- four (24) hour basis at a base facility located within Gwinnett County. The service provider for a designated area will be called by the Gwinnett County Police Department for needed wrecker services in the contract area. The service provider shall operate the wrecker service on a 24/7 basis to respond to calls for service.

The officer or other appropriate Gwinnett County Representative requesting wrecker service will determine the equipment required for any given situation. If the designated service provider cannot provide the equipment or service as required, or cannot meet the required response time, the County reserves the right to obtain services from another wrecker service provider. At such time, the designated service provider will be responsible for the costs which exceed the contract rate and any additional costs which are incurred. The designated service provider must be at the dispatched location as follows: Light Duty and Medium Duty - no later than thirty (30) minutes, Heavy Duty Wreckers - no later than forty-five (45) minutes from time of receipt of dispatch. Repeated violations, failures to meet the response time requirement as stated, may result in review of service providers’ service by the Gwinnett County Vendor Performance Committee and appropriate actions taken may include up to termination of contract. Response for Gwinnett County motor vehicles shall be the same as stated above unless determined otherwise.

C. Types of Service Responsibility to determine owner will be on service provider and will be subject to guidelines set forth in O.C.G.A. 40-11-1 through O.C.G.A. 40-11-21.

Included under this contract is the furnishing of labor force, required equipment, and other means for extricating and removal of wrecked or disabled vehicles or equipment from right- of-way, or highways, roads, streets, or other public thoroughfares; to tow or otherwise transport such vehicles or equipment to such places as may be requested or directed within the boundary limits of Gwinnett County; to remove cargo, glass and debris from right-of- ways of highways, roads, streets, or other thoroughfares to a location designated by Gwinnett County.

When requested by the Gwinnett County Police Department, the service provider will remove boats and airplanes, and large dead animals from public thoroughfares, or proximity thereto, to such places as may be directed. Rate will be determined by equipment necessary for removal.

In the event that a call for glass/debris removal only is requested, the service provider will dispatch a vehicle at his own choosing, which is equipped with the appropriate safety equipment (i.e. Amber lights, reflective vests, etc.). Calls for glass/debris removal will be charged at the same rate as a Light Duty Wrecker, see pricing schedule. Response times for glass/debris removal will be governed under Light Duty and Medium Duty, which are no later than thirty (30) minutes.

D. Charges for Service When a Gwinnett County Police Officer/Gwinnett County Representative requests wrecker service during the normal conduct of business, the wrecker service provider will only charge those rates stipulated in the contract. Service is defined as the intent of Gwinnett County Specifications to include all procedures, tools, RP015-26 Page 10 equipment, and manpower needed to accomplish the removal of the vehicle or equipment to the service provider's storage facility, designated Gwinnett County Facility, or other location requested by owner of the vehicle. No additional charge from scene to wrecker facility except when a vehicle is pulled from the scene to other than the wrecker storage facility, charge after the first 5 miles. Rate per wrecker includes but are not limited to; services such as winching, unlocking vehicle, flatbed removal, removal of debris from roadways and right-of-way, notification to owner, administration costs, legal fees, and EPA requirements as necessary.

All applicable itemized rates, both private and County, are required to be displayed in the service provider's business facility using three-inch letters and numerals.

E. Hours of Service The service provider will maintain an open facility every day of the year and they shall maintain telephone contact for the public.

F. Wrecker and Towing Equipment The equipment/vehicle must be on the property of the wrecker service provider located within Gwinnett County.

G. Office and Storage Facilities The service provider is required to maintain a facility within the boundaries of Gwinnett County to transact business and to accommodate the public. Facility must be within the incorporated, unincorporated, or bordering “District boundary” of all Districts zoned for such. Service provider’s business office and storage sites must be located on the same lot or on adjacent/connecting lot. Such facility must be properly maintained, clean, and presentable at all times, and will be subject to inspection by the Gwinnett County Police Department. Failure to properly maintain facilities may be grounds for termination of contract.

Towing and Storage and business offices must be legal and conform to local zoning regulations and within Gwinnett County. Towing and storage lots must be adjacent to the business office in order to adhere to additional specification requirements set forth in this proposal. Zoning compliance must be in place by the Proposal submittal date.

No wrecker service may remove any equipment or personal property attached to or stored in the vehicle being towed or stored, unless requested by a Gwinnett County Police Department representative.

H. Specifications Compliance Subsequent to the award, Gwinnett County Police will have the authority and responsibility to inspect the service provider's facility to ensure compliance to the specifications during the contract term. If the service provider is deemed non-compliant with any specifications set forth within the contract, Gwinnett County personnel will provide said service provider in writing a list of noted deficiencies and allow the service provider a maximum of ten (10) business days for the service provider to correct deficiencies. A follow-up visit will be conducted after the allowable ten (10) business days to check the service provider’s adherence. If the service provider is still found to be non-compliant after the follow-up site visit, County personnel will prepare a Vendor Performance Complaint to the Vendor Performance Committee for review. The complaint will be scored based on the seriousness of the complaint. Such complaints may be grounds for the County to terminate the contract, place the vendor on the ineligible source list, and may prohibit the service provider from receiving any future awards.

I. Site Inspection Gwinnett County may perform site visit(s) prior to notification of the proposer in order to verify compliance and determine the proposer’s qualification to perform wrecker services under this contract. Site visits may be conducted after receipt of “Proposals”.

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The proposing firm shall provide to the County access to the wrecker lot, offices, fleet of wreckers, lifts, any additional equipment required under this contract, and staff which have been proposed for use under this contract. The site inspection team will be verifying, documenting, and recording the conditions of each of these units. Representatives of Gwinnett County will be onsite at the time of the site visit performing inspections on the wrecker fleet. The County has provided a sample of the checklist which will be used during the site visit as Appendix A.

Failure of the proposing service provider to demonstrate compliance to the specifications in this proposal will be reflected directly in the scoring of the proposal under the designated scoring criteria set forth in the solicitation.

Award of the contract will be to the highest scoring service provider of each Police District and category. If discovered during the site visit that the highest scoring service provider was notated to have deficiencies in their fencing, camera system, security, cleanliness, or lighting that needs to be addressed in order to be in compliance with the specifications of this contract, Gwinnett County will allow said service provider a maximum of ten (10) business days after intent to award to correct said deficiencies. Failure of the service provider to bring these deficiencies into compliance may be grounds for the County to terminate award of the contract and to award the contract to the next highest scoring firm.

During the site visit, the following will be evaluated:

1. Paperwork - Complete shows address, district, and description of facility

2. Office - Secured, locks on doors and counter/wall separating customers from staff

3. Storage Facility - Secured, 6ft chain link fence, fence is erect, gates have locks for after hours, no points of access

4. Lighting - The determination of proper lighting will be by the Gwinnett County Police Department whose decision shall be binding

5. Digital Monitoring System – Stored for at least 30 days

6. Electronic Management System and Email Capability

7. Cleanliness - Facility is maintained and clean

8. Capacity - Storage for minimum 200 vehicles

9. Additional Equipment – stored on site

10. Business Sign - Posted on the outside and Rates/hours are posted near the customer counter

11. District - Storage Facility is within the proposed district

12. Communication - Office is equipped with a base radio or staff is equipped with a cellular phone

13. Open Area - Open area paved or sufficient packed gravel

14. Automotive Lift - Operational covered automotive lift

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J. Responsibility for Charges for Service The County is not to be responsible to the service provider for payment of any sum whatsoever for non-County owned vehicles. All monies paid to the service provider, pursuant to the terms of this agreement, will be paid by the owner of vehicles removed and stored or by sums derived from a legal sale of such vehicles to cover costs. Each vehicle is to stand as security only for the charges against that vehicle and when unclaimed vehicles are sold and do not bring as much as the charges against the particular vehicle, the service provider agrees to suffer the loss between the sale price and the charges against that particular vehicle. Any excess realized from the sale of car shall not be applied against any deficiency from the sale of another car (refer to O.C.G.A. Sections 40-11-1 seq. et.)

Affidavits for forfeiture liens shall be filed as Gwinnett County.

K. Release of Vehicles Any owner, driver, or other person authorized to claim an impounded or stored vehicle shall produce to the service provider proper identification (such as, but not limited to: picture ID, driver's license, power of attorney, social security card in owner's name, birth certificate, etc.) and proper vehicle ownership (ownership verification can be established by, but not limited to: tag, title, tag registration, bill of sale, traffic ticket, impound sheet in owner's names or power of attorney for the said vehicle). No wrecker service provider will release any impounded or stored vehicle to any individual unless that individual produces identification and verification as to ownership of the said vehicle. (O.C.G.A. 40-11-1 through O.C.G.A. 40-11-21) The service provider is not expected to allow citizens to view or make inspection of the vehicle after normal business hours. Having citizens on the premises after normal business hours is a safety issue for the service provider.

The service provider is expected to have adequate staff available to release the vehicle on a 24- hour basis on any day during the contract period.

No vehicle which is impounded or stored with a written hold request issued by the Gwinnett County Police Department representative will be released without authorization from the Gwinnett County Police Department representative.

L. Inventory at Scene and Service Provider's Responsibility for Personal Property Service provider is responsible and liable for all vehicles and properties hauled, towed, or stored under this contract, including all equipment and contents thereof and indemnify and hold harmless the County against all claims for damages to any vehicle and/or property hauled, towed, or stored under this contract. Any thefts or damage to or from impounded or stored vehicles or equipment will be reported to the Gwinnett County Police Department within 24 hours of discovery of the theft. A police incident report will be rendered.

The service provider should have a storage lot large enough to store a minimum of 200 towed vehicles which complies with the Office and Storage Facilities listed above. Such storage area must be secured against free entry and in such a way as to give security to the property entrusted in its care. If the storage is an open area, it must be enclosed with chain-link fencing (minimum height of 6 feet) to discourage theft, damage, or malicious mischief and must be adequately lighted. The determination of proper lighting will be by the Gwinnett County Police Department whose decision shall be binding. Such storage area must be totally secure. The open area must be paved or have sufficient packed gravel surface to prevent problems in entry or exit during inclement weather. All impound lots shall have Digital Video Surveillance of Office (interior/exterior) and all entry/exits points to the storage lots (gates, back entrances, etc.). All security video should be stored for a minimum of 30 Days. All recordings are to be provided to the County upon request.

Failure to secure lot with required fencing may be grounds for termination. Gwinnett County requires twenty

(20) storage areas in each impound lot at no charge for Police confiscated vehicles. Each area must be, at minimum, the size of one passenger car. Spaces must be in a specific area, easily accessible, and mutually agreed upon by Gwinnett County Police Services and wrecker service provider. Service provider must have

RP015-26 Page 13 on the premises, or immediate access to, a covered automotive lift in operable condition at no additional cost to the County. Lifts located off-site must be disclosed to the County at the time of proposal submittal specifying the address of the location of the lift, the distance from the storage lot, and if applicable, a written agreement between the proposer and the lessor. Lifts and lift agreements must be in place by the Proposal submittal date.

Acceptance of lifts located off site will be at the discretion of the Sergeant over vehicle theft for the County.

Acceptance will be based upon hours of availability, the ability to meet zoning requirements, and the distance from the proposed wrecker lot. Lifts must be located within Gwinnett County to be considered. Tows to and from the lift made by the County for investigation purposes will be performed at no cost to the County. No switching, removal, or relocation of vehicles or equipment deemed abandoned by Gwinnett County from the initial facility to another facility located within Gwinnett County or outside of Gwinnett County will be permitted unless it is at the request of the County. Abandoned vehicles may only be moved for sale purposes within Gwinnett County.

Service provider must have in full operating/towing condition at all times a minimum of three (3) flatbeds, two (2) Light Duty wreckers, and one (1) for vehicles in Class 1 through 6, GVW up to 26,000 lbs. Eligibility for some Districts with heavier usage may be contingent upon additional equipment being available from the service provider. No District will require more than four (4) flatbeds, two (2) Light Duty Wreckers, and two (2) Medium Duty Wreckers. In order to meet the eligibility requirements for Heavy Duty Wreckers services, the service provider must have in full operating/towing condition at all times a minimum of two (2) Heavy Duty Wreckers for a specified District.

M. Removal of Debris Each wrecker will carry a broom, and the wrecker driver or his assistant will be required to completely remove broken glass or other debris when a vehicle is removed from the street. Removing all debris from the street and right-of-way is part of the service provider's obligation. Removal will be done in such a manner as to ensure public safety. Payment for these services is included in the wrecker rates for all vehicles which are located within this specification. The only time the service provider will be allowed to separately bill for glass/debris removal is if there is no tow to be performed at the time of request. Otherwise glass and debris removal will be included in the specified wrecker rates.

N. Removal of Cargo When directed by Police to remove material from a street which is part of a load being trucked over the thoroughfare, the service provider may remove, or subcontract for the removal of the material to a location designated by Gwinnett County Police Department as directed and charge the rate as stipulated under contract for such services.

O. Records The impound form is now available in a digital format through the Records Management System. Officers are required to complete the appropriate impound form corresponding to the designated wrecker service.

Prior to printing a copy for the wrecker driver, the driver must review, sign, and acknowledge the impound form. The officer will then provide the driver with their copy of the form.

Upon submission of the form by the officer and subsequent approval by a supervisor, a digital 8.5" x 11" copy will be automatically emailed to the wrecker company. This digital copy serves as the official additional copies required by the company. It is the responsibility of the wrecker company to produce any further copies as needed.

When an abandoned or impounded vehicle is released, a signed copy of the release form indicating the individual to whom the vehicle was released must be delivered to the Gwinnett County Police Department

RP015-26 Page 14 within twenty-four (24) hours of the next business day. Additionally, the wrecker company is responsible for providing a copy of the release form to the vehicle owner or claimant.

The wrecker Districts will correspond with the Police Districts. Service provider will be requested to respond to calls for service in accordance to the Police District within which each requesting officer is assigned.

Example: If Police District 1 makes a request for wrecker service, call would be placed to the Police District 1 wrecker service provider; if Police Districts 2 makes a request for wrecker service, call would be placed to the Police District 2 wrecker service provider. Dispatch will make every attempt to dispatch based on the terms of this solicitation.

P. Area of Services

District 1:

This District is bounded on the north by the Chattahoochee River to Holcomb Bridge Road, along the Fulton County line to Winters Chapel Road to Jones Mill Road to the DeKalb County line.

On the west by DeKalb County line.

On the south by Hwy 29 (Lawrenceville Highway) from the DeKalb County line to Beaver Ruin Road.

On the east by Beaver Ruin Road from Highway 29 across I-85 to Satellite Blvd, Northeast on Satellite Blvd to Pond Road to Simpson Circle, North on Buford Hwy to City limits of Duluth to N. Berkeley Lake Road to the Chattahoochee River/County Line.

The Municipalities of Norcross and Lilburn are included in District 1. In order to qualify for District 1, wrecker service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

District 2:

This District is bounded on the north by Scenic Highway (Highway 124) to Sugarloaf Parkway (Lawrenceville City Limits) to Highway 29.

On the west by Highway 29 from Sugarloaf Pkwy to the DeKalb County line.

On the south by the Dekalb/Rockdale County lines.

On the east by the Rockdale/Walton County lines to Mink Livsey Road to Centerville Rosebud Road to Scenic Highway (124) North.

The Municipalities of Snellville, Lawrenceville, and Lilburn are included in District 2. In order to qualify for District 2, service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

District 3:

This District is bounded on the north by the Hall/Forsyth County lines. On the west by the Chattahoochee River.

On the south by the County line to McGinnis Ferry Road around the City of Suwanee to I-85.

On the east by I-85 to the County line.

The Municipalities of Suwanee and Braselton are included in District 3. In order to qualify for District 3, service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

RP015-26 Page 15

District 4:

This District is bounded on the north by I-85 from the Barrow County line to Lawrenceville Suwanee Road.

On the west by Lawrenceville Suwanee Road to Duluth Highway around the city limits of Lawrenceville to Papermill Road.

On the south by way of Papermill Road to Martins Chapel Road to Brooks Road to Harbins Road to the Barrow County Line.

On the east by the Barrow County line.

The municipalities of Lawrenceville and Auburn are included in District 4. In order to qualify for District 4, service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

District 5:

This District is bounded on the north by the Chattahoochee River to McGinnis Ferry Road, along Peachtree Industrial Boulevard to Suwanee Dam Road.

On the west by Beaver Ruin Road from Highway 29 (Lawrenceville Highway) to Satellite Boulevard North on Satellite to Pond Road to Buford Highway North on Buford Highway to City limits of Duluth up to the City limits of Suwanee.

On the south by Hwy 29 (Lawrenceville Hwy) at Beaver Ruin Rd. North to the City limits of Lawrenceville.

On the east by Lawrenceville Suwanee Road from Peachtree Industrial Boulevard to Interstate 85 (I-85) to Lawrenceville Suwanee Road and Duluth Highway to SR316. The municipalities of Suwanee, Duluth, Lilburn and Lawrenceville are included in District 5. In order to qualify for District 5, service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

District 6:

This District is a combination of what used to be parts of District 2 and District 4.

The District is bounded on the North by way of Papermill Road to Martins Chapel Road to Brooks Road to Harbins Road to the Barrow County Line.

On the west by Scenic Highway (SR124) to Centerville Rosebud Road to Mink Livsey Road.

On the south by Dekalb/Rockdale County lines.

On the east by Walton County line.

The municipalities of Snellville, Lawrenceville and Loganville are included in District 6. In order to qualify for District 6, service providers must be within the above stated unincorporated boundaries, incorporated areas, or an adjoining district while still adhering to the required response time.

RP015-26 Page 16

The following map represents Wrecker Service Districts.

RP015-26 Page 17

VIII. Proposal Submission – Fleet Services Specific

Proposals submitted for consideration should follow the format and order of presentation described as follows:

Section A – Experience – 30 points Describe in detail the experience of the company, drivers, and office staff. Service provider has successfully demonstrated three (3) years of being in the wrecker service industry & the last twenty-four (24) consecutive months “in operation” within the incorporated and unincorporated areas of Gwinnett. Submittal of employee’s driver’s license and CDL certificate. Any exceptions to the Gwinnett County service provider Contract will be considered in the evaluation.

Section B - Equipment – 30 points

1. Provide list of available equipment. See requirements as stated in Proposal for Fleet Services Specific.

2. See minimum requirements as stated in Proposal. Copies of Titles and Lease Agreements for each piece of equipment provided.

3. Wreckers successfully passed the inspection by the State Department of Public Safety.

Section C – References – 10 points A minimum of three (3) satisfactory references where wrecker service has been provided within the past three (3) years. At least one of the references must have been for a government entity. References must be for a service of a similar size and scope as Proposal requirements.

Section D – Optional Interview – 30 points At the County’s discretion, or as deemed in the County’s best interest, service providers may be short-listed for an…