ROMO_SamplePD_TO_revisedCL_060920.docx

Attachment 16: Sample Task Order – Exhibit Planning and Design

EXHIBIT PLANNING AND DESIGN SERVICES

ROCKY MOUNTAIN NATIONAL PARK

Project Background Rocky Mountain National Park (ROMO) preserves the high-elevation ecosystems and wilderness character of the southern Rocky Mountains. With 95% of the park designated as wilderness, ROMO is a natural haven for flora and fauna to thrive in. Its larger wildlife includes moose, elk, bighorn sheep, deer, and black bear. Its elevation ranges from 7,600 feet to its high point of 14,259 feet at Longs Peak. Its ecosystems rise from montane, to subalpine, and then to alpine. Along with its natural history, the park has a rich history of being home to humans for at least 10,000 years. Its landscape has been a magnet for people through time. For visitors to the park, there are opportunities for premier wildlife watching, fantastic views, and personal challenge. Visitation to the park has increased to over 4.5 million visitors annually. The park operates several visitor centers to welcome and assist them.

ROMO’s Kawuneeche Visitor Center welcomes approximately 250,000 visitors each year and is the only visitor center on the park’s west side. Here, visitors orient themselves to the park. The visitor center provides them with park information and maps, backcountry camping permits, exhibits, a bookstore, a park theater, and ranger-led activities. The Kawuneeche Visitor Center’s existing exhibits are outdated. They shall be replaced to provide updated content, interpretive themes, and perspectives as described in task order Attachment B: ROMO Foundation Document. The new exhibits should be meaningful and universally accessible to engage visitors through multiple learning techniques, including sensory and interactive components. Artifacts from the park’s collection shall be included to support the interpretive themes and shall be displayed in museum-quality cases that meet conservation and security requirements.

Along with the exhibits, another key project goal is to improve the Kawuneeche Visitor Center’s current floorplan. There are many services crowded within the limited space of the visitor center. A new configuration shall be planned and designed to improve visitor flow and park operations within the space. The configuration needs to provide a seamless experience between the visitor center’s park services and interpretative exhibits.

General Requirements The project shall be the planning and design of new exhibits for the Kawuneeche Visitor Center in Rocky Mountain National Park, in Grand Lake, Colorado. The project includes coordination with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and park staff.

The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan and design museum-quality interpretive exhibits for the Kawuneeche Visitor Center in accordance with the specifications as detailed in this task order and its attachments. Work shall include the planning and design of all exhibit structures, graphic layouts, audiovisual elements, interactive elements, artwork, artifacts, historical vignettes, sculpted models, lighting design, information desk, permits desk, and sales desk. Work shall also include comprehensive research for obtaining all necessary reference information and materials to design, specify, and provide comprehensive reference material for all the models, props, and artwork required in this task order Work requires coordination, through the Contracting Officer’s Representative (COR), with staff at the park, the regional office, Denver Service Center (DSC), and Rocky Mountain Conservancy bookstore (partner in managing the Sales Area) to coordinate the exhibit planning and design effort with any necessary building infrastructure improvements. Work shall also accommodate the participation of the park’s affiliated American Indian tribes in the exhibit planning and design process.

All work under this task order shall be performed in accordance with the terms herein, including all attachments. The government shall furnish, as appropriate, required data, materials, and access to project information necessary to perform the production of work as required.

Point of Contact The contractor’s Project Manager (PM) shall be the primary point of contact between the contractor and COR. The contractor’s PM shall have full authority to act for the contractor on all matters relating to this task order, and shall perform the following work:

Be available to take or respond to telephone calls or electronic mail messages during normal hours of operation (8:30 am–5:00 pm local time).

Establish office procedures to ensure that messages are relayed to the Project Manager when out of the office or because of time zone differences.

Respond to emergency messages from the COR on the same day they are received. All non-urgent messages from the COR shall be responded to in no more than two (2) business days.

Quality Control The contractor shall provide quality control to ensure that all elements of project work meet the requirements of the IDIQ contract and the task order specifications and that all modifications are implemented. The Project Manager shall provide routine inspections of in-house and subcontracted work to ensure it meets IDIQ contract and task order specifications and shall oversee the quality of work produced and implemented at all phases of the project. Any work found not acceptable or compliant with the specifications shall be corrected prior to inspection or review by the COR.

Government-Furnished Property If government-Furnished material is provided during the course of the project, the contractor shall receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the contractor’s organization for use in the project. The Project Manager shall notify the COR via email within seven (7) days after receipt if government-furnished materials are not satisfactory for their intended purpose. The Project Manager shall notify the COR via email as soon as possible, but no later than three (3) business days, if government- furnished materials are lost or damaged while in the contractor’s possession. The contractor shall be responsible for the security and protection of government-furnished property or materials in connection with this task order. Following acceptance of all work by the government, the contractor shall return to the COR all government-furnished property.

Schedule The contractor shall schedule, coordinate, oversee, and manage work produced under this task order. Track work progress to ensure that the project is completed according to the schedule. Coordinate and confirm the dates for all submittals and meetings with the COR.

Status Reports Provide a monthly status report to the COR that includes the status of the project, issues that affect the schedule and budget, and an updated schedule based on the information at hand.

Project Schedule The contractor shall produce a detailed, complete project schedule listing all required submittals and their review times. The project schedule shall site visits.

The contractor shall submit a preliminary project schedule to the COR for review and approval seven (7) working days prior to the post award meeting. The contractor shall update the approved schedule and resubmit to the COR three (3) working days prior to every project status meeting for the life of the project.

Meetings, Travel, and Presentations Meet with the CO, COR, and park staff as specified below. The contractor shall document all issues discussed and decisions made relative to the project. The contractor shall prepare and distribute to the COR a trip report or meeting minutes of all telephone conversations, site visits, in-person meetings, or other discussions related to the project.

Attendees Duration/Days on site

And as needed

Submittals At any point in the exhibit planning and design process the COR may require informal submittals of the contractor’s work-in-progress to document the current status and level of production of the project.

The contractor shall coordinate all submittals and review them for legibility, accuracy, completeness, and compliance with IDIQ contract and task order requirements. Forward all submittals to the COR for review and approval. Receive all reviewed submittals and take appropriate action according to the approval or rejection by the COR, as follows:

Approvals and Rejections

1. Approved Submittals – The contractor shall ensure that all changes, revisions, or additions required by review comments are addressed and incorporated into future submittals.

2. Rejected Submittals - When submittals are rejected, the COR will notify the contractor, in writing, identifying the reasons for rejection. The contractor shall ensure that the submittal is completed and/or revised as required and resubmitted within the time scheduled by the COR. Reasons for rejection include:

· Incomplete Submittals – Approval of the submittal is delayed because required elements are missing. The contractor shall submit all missing elements.

· Unacceptable Submittals – The submittal is rejected due to poor quality of work or work that does not otherwise meet the established project goals. The contractor shall submit new material.

Submittal Format

1. Ten (10) printed copies and one (1) electronic PDF copy of each document submittal is required.

2. Submittals shall be sent via overnight delivery service unless otherwise specified in the scope of work below.

3. Both printed and electronic submittals shall be delivered seven (7) calendar days prior to scheduled presentation of material.

4. Any Microsoft Office submittals shall be provided in an accessible 508-compliant format.

Transmittal Sheet The contractor shall include a transmittal in the form of a printed letter, PDF document, e-mail, or fax cover sheet along with all samples, proofs, prints, reports, digital files, digital images, and multimedia files, sent from the contractor to the COR. This includes all copies sent to the park or other copied recipients.

The transmittal shall include the following information:

· "From" (contractor's name and contact information);

· "To" (COR's name);

· Date submittal was shipped;

· Project name and park name;

· Itemized list of contents; and

· List of copied recipients who received the same submittals.

Accessibility Exhibits planned, designed, and fabricated for the National Park Service shall follow the latest published version of base contract Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media. These Guidelines are a combination of best practices, NPS and Department of the Interior directives, and federal laws. Federal laws include the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act as amended, and the 21st Century Communications and Video Accessibility Act.

Accessibility requirements for visitors with specific disabilities shall be addressed within the designed exhibits. If design decisions pose particular challenges to accessibility (such as artifacts or objects behind glass), additional attention shall be paid to a full description of the accessibility solutions. See the Programmatic Guidelines for National Park Service Interpretive Media for requirements addressed under specific disabilities.

Audiovisual Accessibility for Exhibits Every audio, silent video, and audiovisual program in every exhibit is required to provide descriptive audio, hearing assistance, captions, and/or navigation buttons, as follows:

Audio-only Programs Audio-only programs require hearing assist for the hard of hearing and captions for the deaf. The hearing assist requirement may be met using either sound wands with volume control and reset, or a FM transmitter and handheld receiver. Captions for the deaf are displayed on a monitor synched with the audio.

Silent Video Programs Silent videos require descriptive audio for people who are blind or have low vision, and notification, via on-screen caption or label adjacent to the monitor, for the deaf or hard of hearing that the video is silent. Delivery of descriptive audio is provided in the exhibit through a headset jack, a sound wand, or via Wi-Fi streaming in conjunction with the Exhibit Audio Description Tour app. When descriptive audio is delivered via headset jack, a label with the raised AD symbol and headset icon is required.

Audiovisual Programs Audiovisual programs in exhibits require descriptive audio for people who are blind or have low vision, hearing assist for the hard of hearing, and captions for the deaf. Any of the delivery methods for audio-only programs and silent video programs may be used to meet these requirements.

Navigation Buttons Touch screen user interfaces require external control navigation buttons for people with limited mobility.

Design Parameters The contractor shall plan and design exhibits for the Kawuneeche Visitor Center in accordance with the project attachments, in close consultation with the COR and project subject matter experts, and the following:

Space Allocation The contractor shall comprehensively evaluate the Kawuneeche Visitor Center’s floorplan and pursue space alternatives with the goals of improving visitor flow, improving the interpretive experience, and improving the spatial and functional relationship between the exhibits and the visitor service areas.

The planning and design under this task order covers approximately 1450 square feet of the visitor center’s interior space and approximately 300 square feet of the outdoor area. The distribution of the exhibit area and visitor services is not limited to its current configuration.

Specifically, the contractor shall plan and design the following areas in accordance with task order Attachment A: ROMO Space Allocation Plan and as follows:

Lobby, Sales, and Backcountry Permits Area (approximately 980. ft.), including:

Configuration of space for Lobby Exhibits/Orientation, with Information Desk;

Configuration of space for Backcountry information, with Backcountry Permits Desk;

Allocation of space for Bookstore/Sales area, including the design of a Sales Desk but excluding design of retail fixtures.

Primary Exhibit Areas (approximately 470 sq. ft.)

Outdoor Exhibit Areas (approximately 300 sq. ft.)

Themes The Contractor shall design exhibit elements that address the following themes described in task order Attachment B: ROMO Foundation Document, and as below:

1. Diverse natural ecosystems provide opportunities to understand the interconnectedness of the natural world and foster stewardship.

Rocky Mountain National Park’s spectacular mountain wilderness provides opportunities to connect to the natural world through recreation, enjoyment, learning, and spiritual renewal.

National parks like Rocky Mountain National Park serve as a resource benchmark and play an important role as an international outdoor laboratory where changes can be monitored and the health of the planet can be assessed.

Human use of this land has evolved over time and reflects landscape values and use from American Indians to early settlers to today’s visitors.

Use Rights The contractor shall acquire use rights and production quality copies of all third-party images and other intellectual property (IP) required to produce the graphic layouts in the exhibit as specified in base contract Attachment 1, Exhibit Planning, Design, and Fabrication Specifications, Section 17. The contractor shall budget for acquisition of 90-100% of use rights and production quality images and other IP used in the exhibits, and shall not rely on the government to provide images and other IP.

This will be a not-to-exceed (NTE) line item (CLIN) for the acquisition of images and usage rights, not including labor. All costs associated with this work will be reimbursed on an actual cost basis. Back up information will be required with invoices requesting payment for this work.

Production Budget For this project, the contractor shall design to a Production Budget between $490,000 - $520,000.

1. The Production Budget shall include:

1. All costs for purchasing, fabricating, transporting, and installing all exhibit elements as specified in base contract Attachment 1: Exhibit Planning, Design, and Fabrication Specifications and its references.

Related fabrication costs: project management, shop drawings, samples, packing, shipping, and project closeout.

Production of all original audiovisual and electronic interactive programs.

Acquisition and installation of all electronic equipment, including audiovisual equipment.

Acquisition and installation of all exhibit-specific lighting.

Production of original artwork: illustrations, maps, and photographs.

Production or acquisition of all custom elements: topographic maps, architectural models, custom electronic elements, exhibit lighting, mechanical and electromechanical devices.

Production of the Exhibit Audio Description program, including script development and hardware purchase and installation.

Production of Information Desk, Permits Desk, Sales Desk and supporting elements in the Lobby Area

1. The Production Budget shall not include:

1. Demolition of current exhibits.

Purchase and installation of house and architectural lighting.

Related infrastructure improvements such as carpet, paint, and electrical wiring.

Non-interpretive elements in the Sales Area (e.g. furniture and fixtures).

PLANNING AND DESIGN Services General Services The contractor shall provide all technical, professional, non-personal services, including all labor, materials, equipment, supplies, facilities, travel, management, and supervision necessary to provide Rocky Mountain National Park with exhibit planning and design services for the Kawuneeche Visitor Center. Work includes: the development of Schematic Design 1 & 2, Design Development 1, 2, & 3, and Production Design 1 & 2.

Specifications The contractor shall perform all services required hereunder in accordance with this the base contract, this task order Statement of Work (SOW), and all associated attachments.

Design Considerations In planning and designing exhibits for the Kawuneeche Visitor Center, the contractor shall take into account as essential design considerations life safety, barrier-free design, accessibility/universal design, sustainability, energy conservation, artifact conservation including daylight modulation from skylights and windows, if applicable, control of sound-spill from AV programs, security provisions, integration with existing architecture where relevant, lamping, functionality, maintenance, conservation, and durability restrictions.

Exhibit lighting design shall prioritize artifact conservation, energy conservation, sustainability, and maintenance, and shall be appropriate to the exhibition space. LED track lighting shall be the default standard. Other lighting systems may be used where indicated by design or functional requirements and as approved by the COR.

Codes and Standards All exhibits shall be designed in accordance with applicable codes, standards, design parameters or regulations noted in this or other sections of this task order, and in the location in which the exhibit shall be installed. In case of conflict between codes, standards, or regulations, the most stringent requirement shall apply.

1. Reference to standard specifications of any technical society, organization, or association, or to codes, manuals, or regulations of Federal or local authorities shall mean the latest standard, code manual, regulation, specification, or tentative specification adopted and published at least thirty (30) days prior to submittal of proposals, unless specifically stated otherwise.

Any code, standard, regulation, or specification listed below, in the attachments or otherwise referenced herein, that references the “authority having jurisdiction”, “local authority”, or “governmental authority” shall be interpreted to refer to the Contracting Officer as being this authority for purposes of interpreting/clarifying codes, standards, regulations, and specifications.

Post Award Conference Call Upon award, the contractor shall participate in a project kick-off conference call to review contracting requirements and procedures with the project CO and COR.

Pre-Design In Pre-design, the contractor shall gain a clear understanding of the project’s history, the park’s resources, and the roles of other project team members and stakeholders. Work in this phase focuses on preparing a solid foundation for all work that follows, ensuring that the project is logically structured, and its goals are understood and realistically attainable within the budget, schedule, and other specified parameters.

The contractor shall:

1. Review government furnished materials (all task order attachments).

The Project Manager, Exhibit Developer, and Exhibit Designer shall travel to Rocky Mountain National Park, Kawuneeche Visitor Center, in Grand Lake, CO, for the post-award meeting and exhibit planning workshop. The meeting shall consist of two, 8-hour days and the contractor shall complete the following work:

1. Orientation to park experience Identify and document media and object resources at park Orientation to and documentation of architectural space Conduct Exhibit Planning Workshop, including:

· Analyze space and propose recommendations

· Review existing planning documents

· Review and/or develop design criteria Review and/or develop themes, goals, and objectives, including:

· Define target audience

· Define the desired visitor experience

· Document results of workshop Identify sources for existing media resources and develop Resource Package Abstract.

Develop Project Brief, including:

1. Current overview of project, including updated information and understandings Interpretive themes and objectives Identification and analysis of all project goals in terms of their effect on the development and successful completion of the exhibit Analysis of the project budget, including review and/or development of a Class C Production Estimate Analysis of the project schedule, and all other known parameters on the development and successful completion of the project.

Schematic Design Work in this phase is organized into two (2) sub-phases: Schematic 1 (SD1) and Schematic 2 (SD2). Schematic 1 includes development of several alternative schemes for organizing both the interpretive content and physical layout of the exhibits. Schematic 2 includes development of a preferred alternative. Major stories, exhibit elements, and presentation techniques are illustrated and described.

Schematic Design 1 During this phase, the contractor shall:

1. Conduct Content Research, including:

1. Survey repositories of relevant resources Develop Resource Package Level 1

1. Develop Schematic Design 1, including three (3) schematic design exhibit alternatives:

1. Bubble diagrams that identify themes and concepts, placed in relationship to each other and to the physical space One (1) preliminary sketch for each alternative that communicates the overall design intent A title for each alternative, with written descriptions of how each scheme accomplishes the established project goals, including working titles and narrative of all exhibit scenes A narrative addressing preliminary Universal Design and accessibility approaches, including proposed approach for audio description Class B Production Cost Estimate and life-cycle cost estimates for each alternative.

1. Present Schematic Design 1 / Conduct Design Charette and Value Analysis:

1. The Project Manager, Exhibit Developer, Exhibit Designer, and Certified Value Specialist shall travel to Rocky Mountain National Park, Kawuneeche Visitor Center, in Grand Lake, CO.

1. The meeting shall consist of three (3), 8-hour days. The Project Manager, Exhibit Developer, Exhibit Designer, and Certified Value Specialist shall attend all three (3) days of the meeting.

1. The Certified Value Specialist shall facilitate the Value Analysis process to select a Preferred Alternative.

1. The Contractor shall prepare and present supporting materials for Value Analysis.

1. The design, distribution, and adjacencies of functional spaces within the visitor center shall be a primary evaluation criteria of exhibit alternatives during the Choosing by Advantages exercise of the Value Analysis.

1. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Schematic Design 2 During this phase the contractor shall:

1. Develop and submit Schematic Design 2 with Preferred Design Alternative including:

1. Written exhibit walkthrough Overall design approach, including:

Resource Package Level 2, with its content integrated into exhibit walkthrough description Class B Production Estimate and revised life-cycle cost estimates for preferred alternative.

1. Present Schematic Design 2 as follows:

1. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present the Schematic Design 2.

The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

The contractor shall be responsible for purchasing the licenses required to host the online meeting.

1. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Design Development Work in this phase is organized into three (3) sub-phases: Design Development 1 (DD1), Design Development 2 (DD2), and Design Development 3 (DD3). Design Development 1 builds on the plan approved in the Schematic Design phase. Its emphasis is on confirming all major elements of the design and includes continued content planning. Design Development 2 focuses on the two-dimensional exhibit content, including the first full drafts of graphic layouts and all exhibit text. Design Development 3 focuses heavily on developing all interpretive content in detail, with continued design refinement to ensure effective presentation of the content within the exhibit.

Design Development 1 During this phase the contractor shall:

Develop and submit the following:

1. Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

Perspective view renderings that communicate design intent of each Scene and Content Group.

Exhibit Design Drawings.

Sample graphic layouts/graphic approach/typography.

Text Level 1.

Preliminary material, finish, and color selections.

AV Concept Treatment, and proposed program type and display format for each proposed Electronic Program.

Revised Audio Description Production Plan, to include proposed audio description trigger types, trigger locations, and Table of Contents main menu selections.

Preliminary Content Management Database including entries for the following:

AO - accessioned objects CE - custom elements, including any non-accessioned objects EE and EP - audiovisual and digital interactive elements IM - images LA - text labels Updated Class B Production Cost Estimate and life-cycle cost estimate.

Provide recommendations for any alterations that are needed to the facility to accommodate the new exhibition design (i.e., floor and wall treatments/colors). In order to coordinate with any exhibit area electrical upgrades, the contractor shall provide an electrical plan with the locations for electrical, conduit, and other building coordination needs; and, information regarding the electrical loads for all exhibit spaces to inform, and be coordinated with, the building renovation work.

Present Design Development 1 as follows:

1. The Project Manager, Exhibit Developer, Exhibit Designer shall travel to Rocky Mountain National Park, Kawuneeche Visitor Center, in Grand Lake, CO.

The meeting shall shall consist of two, 8-hour days. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Design Development 2 During this phase the contractor shall:

1. Develop and submit the following:

1. Full draft of all graphic layouts.

Text Level 2.

A first draft of the AV Program Production Treatment for each Electronic Program.

Selected Exhibit Design Drawing sheets, as required to show major design changes requested at Design Development 1.

Present Design Development 2 as follows:

1. The contractor shall facilitate a 3-hour virtual meeting and conference call with screen-sharing capacity to present Design Development 2.

The Project Manager, Exhibit Designer, and Exhibit Developer shall attend.

The contractor shall be responsible for purchasing the licenses required to host the online meeting.

Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Design Development 3 During this phase the contractor shall:

1. Develop and submit the following:

1. Graphic Layouts Package, organized according to exhibit Scenes, to include:

Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

Perspective view renderings that accurately show the placement of graphic layouts within the three-dimensional exhibits.

Complete graphic layouts, showing full layouts as well as enlarged sections with text and image at legible size for review.

Text Level 3.

Exhibit Design Drawings.

Content Management Database to include the following reports:

Comprehensive Exhibit Plan AO - Accessioned Objects Schedules AO - Accessioned Objects Facsimile Sheets CE - Custom Elements Schedules CE - Custom Elements Facsimile Sheets EE - Electronic Equipment Schedules EP - Electronic Program Schedules GL - Graphic Layout Schedules IM - Image Schedules IM - Image Facsimile Sheets Electronic Programs Report including:

Updated AV Program Concept Treatments and AV Program Production Treatments for AV Programs and Digital Interactives.

Flow charts for Electromechanical Programs.

Electronic Equipment locations, wiring paths, circuit and switch locations.

Audiovisual, digital interactive, and electromechanical technical specifications.

Updated Audio Description Production Plan, to include audio description trigger types, trigger locations, and Table of Contents segment titles and sub-menu selections.

Content Specialties Reference Package.

Material, finish, and color samples.

Updated Class B Production Cost Estimate and life- cycle cost estimate.

Provide updates to the DD1 recommendations for any alterations that are needed to the facility to accommodate the new exhibition (i.e., floor and wall treatments/colors), and electrical requirements (including loads).

Present Design Development 3 as follows:

1. The Project Manager, Exhibit Developer, Exhibit Designer shall travel to Rocky Mountain National Park, Kawuneeche Visitor Center, in Grand Lake, CO.

The meeting shall consist of two, 8-hour days. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Production Design Work in this phase is organized into two (2) sub-phases: Production Design 1 (PD1) and Production Design 2 (PD2). Production Design 1 includes preparation of all documents needed for exhibit fabricators to understand and price the project. Production Design 2 includes completion of all other outstanding design and content development tasks.

Production Design 1 During this phase the contractor shall:

1. Develop and submit the following:

1. Graphic Layouts Package, organized according to exhibit Scenes, to include:

Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

Perspective view renderings that accurately show the placement of graphic layouts within the three-dimensional exhibits.

Complete graphic layouts, showing full layouts as well as enlarged sections with text and image at legible size for review.

Text Level 4.

Exhibit Design Drawings.

Content Management Database to include the following reports:

· Comprehensive Exhibit Plan

· AO - Accessioned Objects Schedules

· AO - Accessioned Objects Facsimile Sheets

· CE - Custom Elements Schedules

· CE - Custom Elements Facsimile Sheets

· EE - Electronic Equipment Schedules

· EP - Electronic Program Schedules

· GL – Graphic Layout Schedule

· IM - Image Schedules

· IM - Image Facsimile Sheets Electronic Programs Report including:

· Final AV Program Concept Treatments and AV Program Production Treatments for AV programs and Digital Interactive Programs.

· Final flow charts for Electromechanical Programs.

· Detailed technical specifications and cut sheets for all audiovisual, digital interactive, and electromechanical programs and equipment.

· Audio Description Production Plan, including:

· A diagram of exhibits indicating required power sources

· The types and locations of triggering hardware

· Table of Contents with segment titles and submenus.

Content Specialties Reference Package.

Acquire use-rights and production-quality copies of all third-party images and other intellectual property.

Present Production Design 1 as follows:

1. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present Production Design 1.

The Project Manager, Exhibit Designer, and Exhibit Developer shall attend.

The contractor shall be responsible for purchasing the licenses required to host the online meeting.

Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

Production Design 2 At Production Design 2, all exhibit firm logos and other firm-identification shall be removed from Production Design 2 submittals. Production-ready files shall be provided to the COR and shall become government property. During this phase the contractor shall:

1. Develop and submit the following:

1. Graphic Layouts Package, organized according to exhibit Scenes, to include:

Complete graphic layouts, showing full layouts as well as enlarged sections with text and images at legible size for review.

Text Level 4 corrections.

Production-ready graphic files.

Exhibit Design Drawings.

Content Management Database.

Electronic Programs Report:

Final Concept and Production Treatments for AV programs, and Digital Interactive Programs.

Flow charts for Electromechanical Programs.

Updated detailed technical specifications, cut sheets, and wiring diagrams, for all audiovisual, digital interactive, and electromechanical programs and equipment.

Updated Audio Description Production Plan.

Content Specialties Reference Package.

Use-rights documents package, with signed original content licenses.

Present Production Design 2 as follows:

1. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present Production Design 2.

The Project Manager, Exhibit Designer, and Exhibit Developer shall attend.

The contractor shall be responsible for purchasing the licenses required to host the online meeting.

Following the PD2 presentation, the contractor shall provide all corrections to the Production Design 2 submittal, as provided by the COR. The contractor shall prepare and organize all exhibit material and submit the final, corrected versions to the COR. Exhibit materials provided at the end of Production Design 2 shall be considered as the project closeout. All final, corrected, and production-ready files shall become government property.

Production Support Production support services are not included under this task order.

Packaging and Delivery Deliverables and Destination Point All deliverables shall be shipped Free On Board (FOB) destination, within consignee’s premises, with all shipping and transportation costs prepaid, unless otherwise specified. Deliverables shall be shipped by either registered or certified mail to ensure that shipments can be traced, if lost.

Deliverables Shall Include the Following

1. Meeting minutes from each project meeting or conference call (1 copy, electronically via email)

2. Project Brief (1 pdf, 1 native file, 10 printed copies)

3. Schematic Design 1 (1 pdf, 1 native file, 10 printed copies)

4. Value Analysis Report (1 pdf, 1 native file, 10 printed copies)

5. Schematic Design 2 (1 pdf, 1 native file, 10 printed copies)

6. Design Development 1 (1 pdf, 1 native file, 10 printed copies)

7. Material, Color, and Finish sample board (2 copies)

8. Design Development 2 (1 pdf, 1 native file, 10 printed copies)

9. Design Development 3 (1 pdf, 1 native file, 10 printed copies)

10. Material, Color, and Finish sample board (2 copies)

11. Production Design 1 (1 pdf, 1 native file, 10 printed copies)

12. Production Design 2 (1 pdf, 1 native file, 10 printed copies)

13. Closeout (hard drive containing all final project native files) Deliverable Shall Be Sent To the Following COR Name & Contact (TBD at award) National Park Service Harpers Ferry Center IDC Building, 67 Mather Place Harpers Ferry, WV 25425 Payment Schedule Upon completion and acceptance of the following deliverables, the contractor shall be paid a firm-fixed-price as shown below:

***The contractor shall propose as part of their quote. All deliverables shall be reviewed and approved by the COR prior to payment.

Travel In accordance with Public Law 99-234, "Federal Civilian Employee and Contractor Travel Expense Act of 1985", travel-related expenditures for contractor's personnel are restricted to the limits established for federal employees. This includes mileage for company-owned vehicles.

The contractor shall travel as required to support program tasks. All travel arrangements are to be made by the contractor. Payment for transportation, per diem, mileage, parking, and other fair and reasonable travel expenses will be paid in accordance with the effective Federal Travel Regulations as amended and supplemented by the Department of the Interior travel regulations where applicable. No Federal travel authorizations are to be issued. The contractor shall make every effort to keep travel costs to a minimum. No reimbursement will be made for parking at a contractor's normal place of work. No overhead, profit or G&A shall be allowed on travel costs.

Travel costs shall be reimbursed in accordance with the Federal Travel Regulations. Travel is only funded to the extent specified within the travel CLIN. The contractor shall not incur any travel costs in excess of the amount funded within the travel CLIN. The government shall not be liable for any travel related costs incurred by the contractor which are in excess of the total amount funded within the travel CLIN.

If the contractor has reason to believe they may exceed the amount funded on the travel CLIN, they shall notify the government Contracting Office immediately. Additional funding may only be added to the travel CLIN through a formal signed modification issued by a government Contracting Officer. Profit, fee, G&A or overhead may not be incurred on travel costs.

Attachments The following listed documents are attached and incorporated into this task order.

1. Attachment A: ROMO Space Allocation Plan, PDF, June 2020, 7 pages.

Attachment B: ROMO Foundation Document, PDF, May 2013, 88 pages.

Attachment C: ROMO Cost Estimate Form, MS Excel, June 2020, 2 sheets.

Evaluation Criteria Award will be made to the offeror who submits the best overall quote that is determined to be the most beneficial to the government, with appropriate consideration given to the evaluation factors that are listed in descending order of importance (all sub-factors are also in descending order of importance).

VOLUME I – KEY PERSONNEL

VOLUME II – PRICE

The non-price factors when combined are significantly more important than price. Offerors are cautioned that the award may not necessarily be made to the lowest cost offer. Best value is defined as the expected outcome of an acquisition that, in the government's estimation, provides the greatest overall benefit in response to the requirement in accordance with FAR 2.101.

The government reserves the right to make a selection based upon initial offer without discussions; therefore, the offeror should submit their best terms in their initial offer. The government also reserves the right to enter into discussions and request revised offers if needed and may also determine to make no award.

Volumes Format

1. The quote shall be submitted electronically as stated below:

Volume I – KEY PERSONNEL Volume II – PRICE All volumes shall be submitted via email to sheila_spring@nps.gov. In the event files are too large for email, offerors shall submit a single, multi-platform Universal Serial Bus (USB) Flash Drive. All files on the USB Flash Drive shall be readable on both a Windows PC and a Mac using standard office software. The USB Flash Drive shall be encrypted, and the contractor shall submit a password to access the files. Any files sent by mail shall be sent to:

Sheila Spring Harpers Ferry Center 67 Mather Place Harpers Ferry, WV 25425 All volumes shall be separate and complete so that evaluation of one may be accomplished independently of, and concurrent with, evaluation of the other. Pricing details shall not appear in any volume except Volume II, Price. Any price information found outside of the price volume will be redacted prior to evaluation. All pages exceeded posted page limits will be redacted prior to evaluation.

Documents shall be formatted with one (1) inch margins and text no smaller than ten (10) point.

In those cases where an offeror does not have full in-house capability and anticipates significant use of subcontractors to provide the needed support, the offeror shall provide the same detail concerning the subcontractor who shall perform critical aspects of the work.

Volume I – Key Personnel (Limited to twenty (20) pages) The volume shall contain a cover page with RFQ title, number, and name.

If there are any exceptions or deviations, the offeror may list them in Volume I. Exceptions and deviations do not count toward overall page totals.

VOLUME I shall consist of the following:

Sub-factor 1: List of Key Personnel Sub-factor 2: Resumes Sub-factor 3: Writing Sample The following specific information shall be contained in the technical capability:

Sub-Factor 1: List of Key Personnel The offeror shall provide a list of the proposed personnel and their roles on this project. If any of the proposed key personnel differ from those approved under the base IDIQ contract, their resumes shall be provided as part of Volume I – Sub-factor 2.

Sub-Factor 2: Resumes The offeror shall provide a resume for any key personnel proposed for this task order that was not previously approved under the base IDIQ contract.

In addition, this task order requires an Exhibit Writer with a specialized skillset, specifically, the ability to write interpretive text with a sensitivity to the relationship between nature and humans, and the ability to integrate multiple perspectives into exhibit text. The Exhibit Writer shall have a minimum of five (5) years of full-time work directly related to this key personnel position.

The offeror may propose the Exhibit Writer approved under the base IDIQ contract, or another Exhibit Writer who matches the specific needs of this task order. If the offeror shall use the base contract Exhibit Writer, a resume is not required.

Resumes for any new key personnel shall include the following:

1. Name of person, job title, and statement of primary duties;

Person's proposed role(s) and responsibilities under this task order;

Person's list of completed projects and description of their role (not title) on each project;

Relevant employment history, including:

Present and previous employers;

Beginning and ending dates of employment for each employer;

Job title(s) for each position; and, Description of the specific duties for each position.

Related work experience for each employer, identifying:

Each project by name;

Type of project and dates; and Position, title, and specific duties and responsibilities for each project listed.

Education and training background, including names of educational institutions attended, dates, and degrees or certificates obtained.

Training related to current position and experience.

Evaluation will be based on resumes that clearly demonstrate the offeror’s proposed personnel have the education, skills, knowledge, and work experience to perform all functions required under this task order, and that match the creative and technical needs of the ROMO exhibits.

Sub-Factor 3: Writing Sample The offeror shall provide a minimum of three (3), but no more than five (5), exhibit writing samples from the proposed Exhibit Writer for exhibit projects planned and designed within the last five (5) years. Samples of work shall clearly demonstrate the capabilities of personnel proposed for use under this task order. If no samples exist for work completed under the current employer, provide samples of work performed under previous employers within the last five (5) years. Samples that represent the work of the organization but are not identified specifically as performed by proposed personnel and subcontractors will not be evaluated.

For each writing sample included, the offeror shall include a summary which states the following:

Name of project Location of project Approximate square footage/size of project Name of Client, contact, and telephone number Completion date of Planning & Design Services The writing sample shall demonstrate and will be evaluated on the creative and technical ability of the ability of the proposed personnel to write interpretive text for a permanent exhibition with a sensitivity to integrating multiple perspectives on the relationship between nature and humans. Any text sample provided by the offeror shall:

Be sensitive to the topic of the relationship between nature and humans, as well as integrating multiple perspectives;

Be interpretive, creating opportunities for visitors to form their own intellectual and emotional connections with meanings and significances inherent in the park’s resource;

Be integrally related to other elements in the exhibition, such as graphics and objects;

Utilize the principles of Plain Language (as defined at https://www.plainlanguage.gov/); and, Describe quality control process for providing text that is correct in spelling, punctuation, and grammar.

Volume II – Price The Price shall be prepared as a separate package and shall use the pre-approved rates found in the IDIQ. In order to assist in evaluation, the government requires that offeror’s respond in accordance with the following guidelines.

The Price volume shall contain a cover page with RFQ title, number, and name of your organization.

Offeror’s cost proposal will not be point scored or adjectively scored but will be evaluated on price reasonableness. The price proposal will also be used as an aid to determine the Offeror understands of the requirements of the solicitation, price reasonableness and to assess the validity of the offeror’s approach to managing and performing the work.

The offeror shall submit a price proposal separate from all other volumes; any pricing information found in the technical or past performance volumes will be removed prior to evaluation.

Additional Information Travel, Materials, and Other Costs As stated above, travel will be reimbursed on a fixed price basis based on the current Federal Travel Regulations in place at the time of travel.

Acceptance Period Because of the time required by the government to evaluate adequately, offerors are requested to specify an acceptance period of not less than ONE HUNDRED TWENTY (120) DAYS.

Period of Performance The government intends to award a task order with a period of performance from August 2020 to September 2022 with the following breakdown:

Planning and Design Completion All work up to and including 3.5 Production Design 2, including review and approval, shall be competed on or before September 30, 2022.

Review and Approval Review and approval of the deliverables shall be completed within 60 calendar days. At the discretion of the COR, some review periods may be shortened.