RLP No. 8AL2178 - Exhibit B - TSA Workplace Standards v1.02.pdf

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The TSA Workplace Standards document (version 1.02, published in June 2023) is a comprehensive guide for designing and managing Transportation Security Administration (TSA) workplace spaces across headquarters and field locations. The document establishes standardized space allocation guidelines for administrative, distributed support, and mission support spaces, with the primary objectives of optimizing real estate procurement, enhancing workplace equity, and providing a consistent framework for designing TSA facilities.

The standards cover various space types, including private offices, workstations, conference rooms, training spaces, and specialty areas like canine support spaces, weapons storage, and interview rooms. Key design principles include an open office concept, flexibility in space configuration, and consideration of hybrid workplace trends. The document provides detailed specifications for each space type, including net square footage, usable square footage, occupancy, and recommended furniture layouts. It also includes design considerations for different functional areas, such as the need for secure storage in mission-critical spaces and accessibility requirements. The standards are intended to be a living document that can be updated to reflect evolving workplace needs and TSA operational requirements.

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v1.02 tsa.gov

TSA WORKPLACE STANDARDS

A Guide to Planning TSA Spaces https://www.tsa.gov/ iiTSA Workplace Standards v1.02

Transportation Security Administration (TSA) Workplace Standards is designed to present information to standardize spaces among various headquarters and field-based facilities, encourage optimization of procurements associated with space, furniture, and equipment, enhance equity across TSA facilities, and stand as a single source of direction related to the design of the workplace once space allocation is complete.

Published in June 2023, it represents the collective knowledge and work of experienced individuals in support of TSA Real Estate. Their thoughtful participation has been critical to identifying resources for more fully understanding the processes and procedures in place and actual experience using them. This experience was leveraged to provide the detail associated with information offered in this volume.

This document represents the best knowledge as of this point in time. It is anticipated that it will serve to inform other documents, as well as to be informed by them. More importantly, it is developed as a living document to be a key element in optimizing TSA’s Real Estate operations.

This document is maintained by the TSA Real Estate Management Division (REMD) and was created by the TSA Workplace Standards Working Group along with G. M.

Hill Engineering, Inc.

Peter M. McVey Executive Director, Real Property Security and Administrative Services Enterprise Support Transportation Security Administration

FOREWORD

iii

TABLE OF CONTENTS

TSA Workplace Standards v1.02

1.0 INTRODUCTION� 5

1.1 MISSION������������������������������������������������������������������������������������������������ 6

1.2 ACKNOWLEDGMENT���������������������������������������������������������������������������� 6

1.3 BACKGROUND��������������������������������������������������������������������������������������� 6

1.4 PURPOSE����������������������������������������������������������������������������������������������� 7

1.5 OBJECTIVE��������������������������������������������������������������������������������������������� 7

1.6 TSA SPACE MANAGEMENT������������������������������������������������������������������� 7

1.7 TERMINOLOGY�������������������������������������������������������������������������������������� 8

1.8 ACRONYMS AND ABBREVIATIONS������������������������������������������������������10

2.0 WORKPLACE ENVIRONMENT� 11

2.1 BACKGROUND��������������������������������������������������������������������������������������12

3.0 DESIGN DIRECTIVES AND PLANNING PRINCIPLES� 13

3.1 INTRODUCTION�����������������������������������������������������������������������������������14

3.2 STANDARDIZATION������������������������������������������������������������������������������14

3.3 DETERMINING FIELD OFFICE SPACE ALLOCATION������������������������������15

3.4 SPACE ALLOCATION WORKSHEET (SAW)���������������������������������������������15

3.5 PLANNING PROGRAMS IN SUITES�������������������������������������������������������16

3.6 TRAINING SPACES��������������������������������������������������������������������������������18

4.0 WORKPLACE ALLOCATION� 19

4.1 WORKPLACE TYPES������������������������������������������������������������������������������20

4.2 WORKPLACE TYPES MATRIX����������������������������������������������������������������21

4.3 FIELD PERSONNEL MATRIX������������������������������������������������������������������23

5.0 STANDARD SPACES� 24

5.1 INTRODUCTION�����������������������������������������������������������������������������������25

5.2 ADMINISTRATIVE - STANDARD SPACES�����������������������������������������������26 CH1 - COMPONENT HEAD PRIVATE OFFICE (240 SF)������������������������������������������������ 26

P1 - PRIVATE OFFICE (180 SF)������������������������������������������������������������������������������������� 27

P2 - PRIVATE OFFICE (120 SF)������������������������������������������������������������������������������������� 28

P3 - PRIVATE OFFICE (100 SF)������������������������������������������������������������������������������������� 29

W1 - WORKSTATION (48 SF)���������������������������������������������������������������������������������������� 30

W2 - WORKSTATION (36 SF)���������������������������������������������������������������������������������������� 31

W3 - WORKSTATION (24 SF)���������������������������������������������������������������������������������������� 32

5.3 DISTRIBUTED SUPPORT - STANDARD SPACES�������������������������������������33

BR1 - BREAKROOM (210 SF)���������������������������������������������������������������������������������������� 33

BR2 - BREAKROOM (170 SF)���������������������������������������������������������������������������������������� 34

BR3 - BREAKROOM (90 SF)������������������������������������������������������������������������������������������ 35

CP1 - COPY ROOM (120 SF)����������������������������������������������������������������������������������������� 36

CR1 - CONFERENCE ROOM - LARGE (480 SF)������������������������������������������������������������ 37

CR1-CL - CLASSIFIED CONFERENCE ROOM - LARGE (480 SF)����������������������������������� 38

CR2 - CONFERENCE ROOM - MEDIUM (240 SF)�������������������������������������������������������� 39

CR2-CL - CLASSIFIED CONFERENCE ROOM - MEDIUM (240 SF)������������������������������� 40

CR3 - CONFERENCE ROOM - SMALL (120 SF)������������������������������������������������������������ 41

CR3-CL - CLASSIFIED CONFERENCE ROOM - SMALL (120 SF)����������������������������������� 42

FR1 - FILE ROOM (120 SF)������������������������������������������������������������������������������������������� 43

HUD1 - HUDDLE ROOM (100 SF)�������������������������������������������������������������������������������� 44

LAN1 - IT/LAN/SERVER/COMMUNICATIONS CLOSET (150 SF)��������������������������������� 45

LOCK1 - DAY USE LOCKER BANK (12 SF)��������������������������������������������������������������������� 46

LOCK2 - DAY USE LOCKER BANK (9 SF)����������������������������������������������������������������������� 47

MLR1 - MAILROOM - LARGE (640 SF)������������������������������������������������������������������������� 48

MLR2 - MAILROOM - SMALL (200 SF)������������������������������������������������������������������������ 49

MPR1 - MULTIPURPOSE ROOM - LARGE (2000 SF)��������������������������������������������������� 50

MPR2 - MULTIPURPOSE ROOM - SMALL (600 SF)����������������������������������������������������� 51

PRV1 - PRIVACY ROOM (80 SF)����������������������������������������������������������������������������������� 52

SR1 - STORAGE ROOM (100 SF)���������������������������������������������������������������������������������� 53

VDG1 - VENDING (100 SF)������������������������������������������������������������������������������������������� 54

5.4 MISSION SUPPORT - STANDARD SPACES��������������������������������������������55 COC1 - COORDINATION CENTER - LARGE (700 SF)��������������������������������������������������� 55 iv

TSA Workplace Standards v1.02

COC2 - COORDINATION CENTER - MEDIUM (600 SF)����������������������������������������������� 56

COC3 - COORDINATION CENTER - SMALL (360 SF)��������������������������������������������������� 57

JAN1 - JANITOR CLOSET (120 SF)�������������������������������������������������������������������������������� 58

LTR1 - LECTURE TRAINING (500 SF)��������������������������������������������������������������������������� 59

OLC1 - ON-LINE LEARNING CENTER (420 SF)������������������������������������������������������������ 60

OS1 - OPERATIONAL STORAGE (SF VARIES)..................... ����������������������������������������� 61

PFR1 - PERSONNEL FILE ROOM (150 SF)�������������������������������������������������������������������� 64

TBR1 - TSO BREAKROOM (SF VARIES)������������������������������������������������������������������������ 65

TLKR1 - TSO LOCKER SPACE (60 SF)���������������������������������������������������������������������������� 66

6.0 SPECIALTY SPACES� 67

6.1 INTRODUCTION�����������������������������������������������������������������������������������68

6.2 ADMINISTRATIVE - SPECIALTY SPACES������������������������������������������������69 W4 - WORKSTATION (64 SF)���������������������������������������������������������������������������������������� 69

WB1 - WORKSTATION (BENCHING)���������������������������������������������������������������������������� 70

6.3 DISTRIBUTED SUPPORT - SPECIALTY SPACES��������������������������������������71 REC1 - RECEPTION AREA - STAFFED (200 SF)������������������������������������������������������������� 71

REC2 - COLLABORATION AREA (150 SF)��������������������������������������������������������������������� 72

REC3 - WAITING AREA (100 SF)���������������������������������������������������������������������������������� 73

6.4 MISSION SUPPORT - SPECIALTY SPACES���������������������������������������������74 ATL1 - ATLAS SUPPORT SPACE - (200 SF)�������������������������������������������������������������������� 74

BCO1 - BADGING AND CREDENTIALING OFFICE (200 SF)���������������������������������������� 76

CSS1 - CANINE SUPPORT SPACE (1500 SF)����������������������������������������������������������������� 77

EVLS1 - EVIDENCE LOCKER/EQUIPMENT STORAGE (200 SF)����������������������������������� 79

EXPL1 - EXPLOSIVES LAB (SF VARIES)������������������������������������������������������������������������ 80

FL1 - FORENSIC LAB (120 SF)�������������������������������������������������������������������������������������� 81

GCB1 - GUN CLEANING BOOTH (120 SF)������������������������������������������������������������������� 82

GL1 - GUN LOCKER (80 SF)������������������������������������������������������������������������������������������ 83

HSDN1 - HOMELAND SECURITY DATA NETWORK ROOM (150 SF)�������������������������� 84

IIOR1 - INTERVIEW/INTERROGATION/OBSERVATION ROOM (120 SF)������������������� 85

LCH1 - LOCAL HIRING/ASSESSMENT CENTER - LARGE (860 SF)������������������������������� 86

LCH2 - LOCAL HIRING/ASSESSMENT CENTER - SMALL (120 SF)������������������������������ 88

OPS1 - OPERATIONS CENTER - (SF VARIES)��������������������������������������������������������������� 90

PGR1 - POLYGRAPH ROOM - (120 SF)������������������������������������������������������������������������� 91

TSSE1 - TSS-E SUPPORT SPACE (180 SF)��������������������������������������������������������������������� 92

WPST1 - WEAPONS STORAGE (200 SF)���������������������������������������������������������������������� 94

7.0 BIBLIOGRAPHY� 95

7.1 EXHIBITS�����������������������������������������������������������������������������������������������96

7.2 REFERENCES�����������������������������������������������������������������������������������������96

8.0 VERSION HISTORY� 97

1.0 INTRODUCTION1 Introduction

1 Introduction

TSA Workplace Standards v1.02 6

1 Introduction

TSA Workplace Standards v1.02

1.1 MISSION

TSA MISSION

Protect the nation’s transportation systems to ensure freedom of movement for people and commerce.

REMD MISSION

REMD is a one-stop provider of real estate services to TSA, providing the full range of services in order to maintain high quality, safe, efficient and economical facilities that meet the operational needs of our customers. REMD is organized into four branches:

Direct Leasing Branch (DLB)

Facilities and Infrastructure Branch (FAIB)

Field Services Branch (FSB)

Program Management Office (PMO)

1.2 ACKNOWLEDGMENT

This document is designed to support improvement of processes and organization to execute TSA’s future space requirements in a clear and concise manner in support of the TSA mission. It focuses on standards and policy documentation for space in the establishment of equitable workspace across the TSA enterprise.

1.3 BACKGROUND

Codes, standards, and guidelines are critical elements in facility design. And, while these terms are often used interchangeably, they are not the same. It is important to distinguish among them:

Codes are adopted by a regulatory body and require compliance. Local building codes fall into this category.

Standards are developed in a consensus process to represent a balance of interests and approved by an organization with a facilities portfolio to manage. They are applied to space alteration and construction projects across that portfolio.

Guidelines are typically developed by subject matter experts and offered as guidance to industry professionals.

TSA Workplace Standards establishes, in concert with the DHS Workspace Standard Instruction 119-02-003 Revision Number: 01, space standards for all TSA facilities. The space standard is a specification that defines the attributes of a space, including capacity, average area and which roles can be assigned to that space. These documents along with a variety of guidelines, including program requirements, specifications, IT and Physical Security policies, space typicals, and other supporting documentation guide the process of space planning.

To achieve the goals and objectives outlined in the Capital Improvement Plan (CIP), investment in TSA human capital is a key factor. One way in which such investment manifests itself in the Enterprise Support / Real Estate organization is in acquisition, design, and furnishing the places and environments where work is performed in support of the TSA mission by TSA personnel.

TSA Workplace Standards provides definitive space requirements based upon the spatial needs and layouts appropriate to workspaces, regardless of location, to accomplish the specific mission of the organization, ensure accessibility and circulation, promote occupant comfort, and support the goal of facility optimization.

https://ishare.tsa.dhs.gov/Offices/FinanceAdmin/REMD/Pages/DLB2013.aspx https://ishare.tsa.dhs.gov/Offices/FinanceAdmin/REMD/Pages/FAIB2013.aspx https://ishare.tsa.dhs.gov/Offices/FinanceAdmin/REMD/Pages/FSB2013.aspx https://ishare.tsa.dhs.gov/Offices/FinanceAdmin/REMD/Pages/PMO.aspx https://dhsconnect.dhs.gov/Policy/directives-instructions

TSA Workplace Standards v1.02 7

1 Introduction

TSA Workplace Standards v1.02

1.4 PURPOSE

The TSA Workplace Standards document serves as a primary reference document for architecture/engineering consultants, government agencies, and TSA personnel involved with the planning, design, development, and alteration of TSA facilities. It provides clear direction to be used to develop planning and programming criteria for the inclusion in the program of requirements (POR). This guide focuses on the overall space envelope, outlining specific room functions, additional spaces, square footage, and clearances for the Americans with Disabilities Act (ADA) / Architectural Barriers Act Accessibility Standard (ABAAS) necessary to meet operational needs of the Administration. TSA’s philosophy and commitment is to provide an equitably accessible workplace for all employees, contractors and guests by implementing the provisions of the ABAAS and the ADA Standards in all its facilities

The design of TSA space should be developed based on the standards set forth in this guide and should be used by vendors and partners in conjunction with the reference documents noted within.

1.5 OBJECTIVE

It is the objective of REMD to utilize the information in the TSA Workplace Standards to provide all TSA Offices with a quality workplace that supports program operations, enhances the productivity of the staff, is safe, functional and makes the most efficient use of available resources. In addition, this document provides REMD with the tools to ensure compliance with all Department of Homeland Security (DHS) requirements and guidelines while reducing engineering, design and construction cost through standardization and optimization of usable square footage (USF).

1.6 TSA SPACE MANAGEMENT

REMD uses this document, along with the processes and policies found in the following documents to make efficient, practical decisions about acquiring and planning TSA spaces:

TSA Management Directive No. 200.3, Headquarters Facilities Management

TSA Management Directive No. 200.12, Space And Furniture For Field Locations

TSA Management Directive No. 200.15, Mission Support Center Program (MSC)

TSA Management Directive No. 200.18, Direct Leasing

DHS Workspace Standard Instruction 119-02-003, Revision Number: 01

The TSA Space process varies across the TSA portfolio based upon factors such as furniture-only needs, minor alteration, major renovation projects, new construction, on-site or off-site location, and other characteristics. Identification of a space need may occur as the result of the following:

• New interior construction.

• Additions to existing facilities which in any way affect TSA space, security, or operations. This is defined as additional operational and physical capacity to buildings or site structures or new equipment or systems required for TSA functions and operations.

• Alterations to an existing facility which in any way impact TSA space, security, or operations (defined as remodeling, improving, extending, or making tenant-requested changes to any existing facility, exclusive of maintenance or repair work). Alterations projects do not include the expansion of the physical building or adding a new building to a campus location.

• Alterations projects that do not include the expansion of the physical building or adding a new building to a campus location.

• Applicability of this guide for limited scope projects will be evaluated on a case-by-case basis by TSA.

https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx

TSA Workplace Standards v1.02 8

1 Introduction

TSA Workplace Standards v1.02

1.7 TERMINOLOGY

Average Office Occupants: The number of personnel that physically occupy the office space on average.

Component: One of the operating agencies of the Department of Homeland Security. TSA is a DHS component agency. The TSA Administrator serves as the Component Head.

Dedicated Seating: Traditional assigned seating for offices or workstations in the workplace utilizing 1-to-1 desk ratio.

Direct Report: Employees who report directly to someone above them in the organization hierarchy.

General Services Administration (GSA): GSA is the Federal agency authorized to lease space for the government and, as such, provides real estate services to TSA, including leasing contract activities, construction projects, and all facilities services.

Government Level IV Facilities: The Workplace design must empower employees to work in a productive, safe, and open plan to promote a Hybrid Workplace. Level IV or V secure facilities in the government are geared into technical design aspects of the building for compartmentation but not related to seating efficiencies for real estate.

Hybrid Workplace: A flexible workplace practice that empowers employees to work where and when they want, usually by balancing their time between office work and remote work, saving organizations real estate costs.

Mission Support Seating: Dynamic seating conventionally allocated to dedicated seats (1-to-1 desk ratio) in the workplace for workers.

Mobile or Flexible Seating: A portion of seats (offices or workstations) in the workplace open for employees to sit with or without a reservation to encourage cross-functional collaboration.

Neighborhood: A workplace organized by zones dedicated for different groups or communities of employees in an open plan using dedicated and/or deskbound seating or hoteling.

Net Square Feet (NSF): Square footage within a room (inside wall-to-wall dimension). The total square footage of a room or an area on a floor, excluding any circulation area leading to this room or area. For example, the Net Square Footage of an 8’ x 8’ workstation is 64 NSF.

Office: A major TSA organizational element headed by an Approving Official (Associate Administrator, Assistant Administrator or equivalents, or their designees) with delegated authority and assigned scope and responsibility for subordinate program offices.

Open Office: Office space generally characterized as having a short barrier or no barrier at all between employees.

Program Office: A subordinate element of an Office responsible for the execution of a program.

Space Allocation Standards: Standards for the allocation of space that have been developed for implementation in TSA facilities. The standards for Administrative Support spaces are set forth in detail in the TSA Management Directive No. 200.3, Headquarters Facilities Management and DHS Workplace Standard 119-02-003 Revision Number: 01. Mission Support spaces have developed a number of directives outlining these specialized spaces.

Space Standards: Standards for the allocation of space that have been developed for implementation in TSA facilities.

Suited Seating: Private workspaces in a professional workplace designed for restricted accessibility with conventionally dedicated seats and minimum flexible or mobile seating.

https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx

TSA Workplace Standards v1.02 9

1 Introduction

TSA Workplace Standards v1.02

The Future of the Workplace: The future of the workplace at DHS and across the federal government and private sector is to create a Hybrid Workplace with options such as open neighborhoods and suites with flexible and/or mobile seating to empower employees to work where and when they want.

Usable Square Feet (USF): The Net Square Footage of an area times a planning factor defined to accommodate circulation and planning efficiency to determine the space required for occupancy.

Utilization Rate: This utilization rate can be calculated using two methods. Both methods exclude mission space.

• Office/Admin USF per Employee – The amount of USF divided by total number of employees (includes FTE’s and contractors/detailees/reserve personnel assigned to a location for 3 months or longer).

• Office/Admin USF per Avg Occupant – The amount of USF divided by the by the Average Occupant as follows: summing the number of employees in the office on average of 50% or more per week plus half the number of employees in the office less than 50% per week.

Workplace: The workplace is where employees go to work.

Workspace: The workspace is where employees do their work such as a workstation or an office.

TSA Workplace Standards v1.02 10

1 Introduction

TSA Workplace Standards v1.02

1.8 ACRONYMS AND ABBREVIATIONS

ABAAS ARCHITECTURAL BARRIERS ACT ACCESSIBILITY STANDARD

ADA AMERICANS WITH DISABILITIES ACT

ATLAS ADVANCED THREAT LOCAL ALLOCATION STRATEGY

AV AUDIO / VISUAL

BD BEHAVIOR DETECTION

CAO CHIEF ADMINISTRATIVE OFFICER

CIP CAPITAL IMPROVEMENT PLAN

COR CONDENSED ODOR RECOGNITION

DHS DEPARTMENT OF HOMELAND SECURITY

DLB DIRECT LEASING BRANCH

FAIB FACILITIES AND INFRASTRUCTURE BRANCH

FSB FIELD SERVICES BRANCH

FSD FIELD SERVICES DIRECTOR

GOV GOVERNMENT

GSA GENERAL SERVICES ADMINISTRATION

HSDN HOMELAND SECURITY DATA NETWORK ROOM

HQ HEADQUARTERS

IEDs IMPROVISED EXPLOSIVE DEVICES

INV INVESTIGATIONS DIVISION

LH LOCAL HIRING

NCR NATIONAL CAPITAL REGION

NSF NET SQUARE FEET

OMB OFFICE OF MANAGEMENT AND BUDGET

OV ODOR VALIDATION

PMC PRESIDENT’S MANAGEMENT COUNCIL

PMO PROGRAM MANAGEMENT OFFICE

POR PROGRAM OF REQUIREMENTS

PSE PRACTICAL SKILLS EVALUATION

RAP RESOURCE ALLOCATION PLAN

REMD REAL ESTATE MANAGEMENT DIVISION

SAS SECURITY AND ADMINISTRATIVE SERVICES

SAW SPACE ALLOCATION WORKSHEET

SF SQUARE FEET

SO SECURITY OPERATIONS

SP SPECIAL PROJECTS

TELECOM TELECOMMUNICATIONS

TSA TRANSPORTATION SECURITY ADMINISTRATION

TSF TOTAL SQUARE FEET

TSM TRANSPORTATION SECURITY MANAGER

TSO TRANSPORTATION SECURITY OFFICER

USF USABLE SQUARE FEET

2.0 WORKPLACE ENVIRONMENT2 Workplace Environment

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2.1 BACKGROUND

As a result of the changes in the workplace environment, the Office of Management and Budget (OMB) is in the process of defining the future of work and Federal workplaces through the President’s Management Council (PMC) in coordination with relevant executive management councils, including the Chief Human Capital Officer Council, Chief Information Officer Council, Chief Financial Officer Council, the Chief Acquisition Officers Council, and the Federal Real Property Council (FRPC).

The PMC is guiding agencies to develop personnel policies for hybrid, telework, and remote work; satisfy labor relations obligations; and support processes to define various resource requirements as part of planning for the future of Federal work, consistent with OMB Memorandum M-21-25.

OMB Memorandum M-21-25 directs agencies to consider “workspace/workplace usage and mobility assessments, and opportunities to integrate remote work and sharing of spaces among Federal agencies into mid- and longer-term real estate/property strategies.” Pursuant to M-21-25, OMB expects that agency decisions in these areas will be equitable and grounded in values that empower, respect, and galvanize the Federal workforce, while reflecting and emphasizing trust and accountability for the American people they serve. In making decisions regarding post-reentry personnel policies and work environments, as well as the future of work and workplaces, agencies must be guided by how they can most effectively achieve their respective missions. Agencies should also consider broader workforce and workplace trends, lessons learned from agency operations during the COVID-19 pandemic, and the need for the Federal Government to be competitive for top talent as employers in the broader labor market. M-21-25 also includes an appendix from the General Services Administration (GSA) with considerations for agencies related to the future of Federal workplaces.

One of the recent shifts has been in the definition of workspace. Traditional office spaces across the spectrum have been abandoned, with home offices growing exponentially. Sales of home office furniture, technologies, and office supplies by individuals (and by companies for remote workers) have increased.

This document addresses the definitions of workspaces and, in conjunction with the space allocations defined in documents included in the bibliography, provides the basis for review of space management efforts across the TSA organization. This document also begins the process of providing consistency with Department of Homeland Security (DHS) documentation and reporting designed to address Department-wide implementation of real estate responsibilities.

Finally, it captures observations made in development of this document that may facilitate efforts to revisit current TSA real estate operations in light of the current funding environment.

3.0 DESIGN DIRECTIVES AND PLANNING PRINCIPLES3 Design Directives And Planning Principles

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3.1 INTRODUCTION

In order to make the most efficient use of our real estate resources, we have adopted the following space selection and design principles, which will be used when procuring and planning new spaces or reconfiguring existing spaces.

3.1.1 STANDARD OFFICE FLOORS

An Open Office design will be the standard design for TSA facilities. The Open Office concept allows for greater flexibility to plan, design, and re-design space to deliver efficient space to the end user that meets the TSA mission. Our goal is to provide a functional open work space that minimizes initial construction costs, facilitates future reconfigurations, and maximizes flexibility. Office design will represent a standardized layout in order to deliver facilities throughout TSA following DHS guidelines.

Enclosed offices and other enclosed spaces will be located in the interior areas of floor plates rather than on windowed exterior walls wherever possible. This will maximize natural light in order to improve the overall work environment and reduce energy costs.

Demountable, movable wall partitions will be considered when possible. These partitions allow for quicker reconfiguration of spaces in response to growth and mission changes, supporting flexibility. The number of dedicated workstations will be reduced while increasing the number of open, shared workstations which increases efficiency of space utilization in compliance with DHS space standards. Contractors required to be housed within TSA space will no longer be assigned dedicated workstations but will be provided shared workstations on an “as available” basis.

3.1.2 PERSONNEL WORK SPACE

Personnel work space is space that is assigned to one or more individuals as a private office, workstation, or shared workstation. TSA uses functions and not necessarily title or position to assign space types to individuals. The type and amount of space assigned to an employee is driven by the requirements of their work.

Private Offices

The need for a private office is based upon one or more of the following functional requirements. The employee is in a supervisory position or spends at least five hours per day working with sensitive information.

3.2 STANDARDIZATION

The TSA has adopted standard elements common to most, or all, facilities to achieve consistency in quality, equity, cost, and performance.

The purpose of the TSA Workplace Standards is to provide guidance on the spatial requirements/layouts that are appropriate workspaces to accomplish the specific mission of the organization and assure ABAAS accessibility and circulation.

This guidance in conjunction with the documents referenced within, will contribute to reduced engineering, design, and construction cost through standardization and optimization of USF.

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3.3 DETERMINING FIELD OFFICE SPACE

ALLOCATION

REMD is responsible for providing facility services to all workspace locations outside of the NCR. REMD manages office and airport space allocations; lease acquisitions; design, construction and renovation of tenant space; furniture acquisition; and other facility support.

REMD is engaged as early as possible in the planning of new airport construction projects, to allow the opportunity to procure quality spaces for TSA. TSA Real Estate will develop a program of requirements for space and specifications for construction, and provide those documents to the airport or lessor’s architect in advance.

REMD will carefully evaluate any airport spaces offered to TSA to look for deficiencies that may make the leasing of the space less efficient or costlier.

REMD will seek spaces that are within the 300 foot TSA IT connectivity restraints, are within reasonable distance from the checkpoints and provide a quality work environment for the TSA staff. TSA considers the following spaces the first priority when negotiating leased space On-site at the airports:

• Transportation Security Officer (TSO) Break Rooms

• Supervisory Transportation Security Officers (STSO) workspaces

• Transportation Security Managers (TSM) workspaces

• Transportation Security Specialists-Explosives (TSS-E) Program

• TSO Maintenance

• Practical Skills Evaluation (PSE) teams

• Advanced Threat Local Allocation Strategy (ATLAS )

• Online Learning Center (OLC) Training Space

• Consumable Storage (3 to 5 day’s worth)

The adoption of space allocation standards ensures the assignment of workstations and support space are consistent throughout TSA Field Offices, and complies with the DHS Workspace Standard Instruction 119-02-003, Revision Number: 01 and TSA Management Directive No. 200.12 Space and Furniture For Field Locations Field Offices will be assigned leased space by TSA Real Estate based on a detailed analysis of workspace and support space requirements. To achieve the optimum use of space for each Field Office, collaboration between TSA Real Estate and the Field Offices ensures the appropriate space allocation usage.

3.4 SPACE ALLOCATION WORKSHEET (SAW)

The Space Allocation Worksheet (SAW) is the tool used by Real Estate to establish a baseline square foot (SF) minimum and maximum calculation for leasing space on-site and off-site. . The SAW is automatically populated with staff counts using the current Resource Allocation Plan (RAP) provided by Security Operations (SO). Also included in the calculation for leasing space is any TSA Headquarters positions that require a seat with the FSD Staff. The total administrative office space and the distributed support space is calculated by multiplying the FSD/Admin headcount by 130 SF for the minimum allocation and 150sf per person for the maximum and details each of the Mission Support spaces (TSO break rooms, Coordination centers, training space, operational storage, etc.).

The SAW allows TSA Real Estate to review the amount of space the administrative, distributed and specific mission support space are generally allocated based on the Real Estate standards as determined by program interviews and the DHS standards in more detail. This tool is used as a guide to determine how much space each field office needs. When a Field Office is faced with a forced move or an increase in staff or support space, the SAW assists TSA Real Estate in planning the new space. The most recent SAW is available to the Field Office on the TSA Real Estate iShare site.

https://ishare.tsa.dhs.gov/PoliciesAndForms/Policies/Pages/TSAMDs.aspx

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3.5 PLANNING PROGRAMS IN SUITES

When planning off-site field offices, planning the “Open Office” concept is the preferred design for new built out spaces. Open plan offices are more economical and future reconfigurations can be done with minimal effort. For the HQ programs included in this section, a suite environment is authorized due to the nature of the work. For the FSD Programs included in this section, requesting suites for the listed programs will be considered on a case-by-case analysis.

3.5.1 CONSIDERED FSD PROGRAMS

In a case-by-case review, FSB may plan FSD programs in a suited environment if the advantages out way the disadvantages. The following scenario must apply:

• New construction build of entire off-site space.

• Staffing levels for the HR Program is 10 or more FTE.

• Staffing levels of the Training Department are a minimum of 6, where 2 or more classroom rooms are planned.

ͳ Note: Reference LTR1 & OLC1 Mission Support Spaces for planning of training spaces. The HQ space consists of Personnel & Distributed Support spaces.

3.5.2 AUTHORIZED HQ PROGRAMS

Office of Compliance - The aviation and cargo inspectors are housed at over 200 TSA Field Offices.

Investigations Division (INV) - Special Agents strategically placed throughout the TSA regions to support the mission of INV.

These two HQ programs may be planned in suites, separate from the FSD staff, due to the sensitive nature of their work. The following scenarios must apply:

• New construction of all or portion of the off-site leased space.

• Expansion space approval allows for relocation to separate suite.

3.5.3 OFFICE OF COMPLIANCE

The Office of Compliance Programs in the Field consists of the following two Branches: Aviation Inspections and Program Oversight and Cargo Inspections and Program Oversight. The mission of these Branches is to protect the transportation and cargo systems through routine on-site inspections, assessments and tests, collection/development/ dissemination of “Best Practices”, coordination with internal and external TSA entities, and collection and evaluation of applicable metrics.

Types of Personnel Spaces

• AFSD-Compliance: Allocated a 120 SF P2 office.

• Supervisory TSI: Allocated a 120 SF P2 office.

• Transportation Security Inspector (TSI): Allocated a 48 SF W1.

Types of Support Spaces

• Dedicated Support Spaces: Team rooms and storage may be dedicated within the suite assigned to Compliance.

• Shared Support with FSD: If the Compliance suite is within the FSD leased space, pantry, waiting area and conference rooms will be shared by all occupants.

Design Considerations

• Location: This program shall be located off-site. If a suite environment is not achievable, plan the workstations in an area with the least amount of staff traffic.

• Space Plan: A suite shall be planned when the Compliance Program staffing level is 10 or more. For staffing levels below 10, the TSI’s can be doubled up in offices to achieve the privacy needed to conduct daily business.

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3.5.4 INVESTIGATIONS DIVISION

Investigations (INV) promotes the integrity, efficiency, and effectiveness of TSA’s people, programs, and resources through objective criminal and administrative investigations. Investigations directly supports TSA’s mission by investigating allegations of criminal activity and insider threats including, but not limited to:

• Fraud, theft, and assault.

• Off-duty felony arrests, smuggling, and trafficking.

• Acts of non-criminal misconduct by senior or titled officials and law enforcement officers, and egregious non-criminal misconduct by others.

• On-duty misconduct by contract employees working for TSA.

• Criminal allegations or systemic SOP violations by regulated parties that affect TSA operations.

Types of Personnel Spaces

• Special Agents: The Special Agent may be allocated a P2 office of 120 SF if not in a dedicated suite. A W1 workstation of 48 SF will be planned if a dedicated suite is provided for investigations.

Types of Support Spaces

• Interview Room: The Special Agents require a private, secured room to conduct secured interviews.

• Evidence Storage: The Special Agents require a dedicated secure room to store evidence that is separate from other secure storage areas.

• Secured Storage: A dedicated secure room or cabinet shall be provided to store weapons and other sensitive files and equipment.

• Polygraph Rooms: In some INV offices polygraph rooms will be required.

Coordination with the HQ Program office will determine where polygraph rooms are authorized. These rooms would be separate from the other rooms in the INV space.

Design Considerations

• Location: This program shall be located off-site. Ideally, space is located in a remote area of the suite or building to allow for the coming and going of employees being interviewed, preferably near a stairwell or elevator. It is preferred to have a separate entrance for the INV suite.

• Space Plan: For one or two agents, plan for private offices and include separate storage and interview space. For three or more agents, W1/W2 workstations within a suite will be provided.

• Construction: The construction of the INV space shall be STC45 if new construction.

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3.6 TRAINING SPACES

Training is a major component of TSA mandated requirements. The amount of training required for a Transportation Security Officer (TSO) is approximately 192 hours annually. This averages approximately 4 hours per week for each TSO.

Types of Training Spaces

• Lecture: Multi-purpose instruction rooms that can accommodate lecture-style seating or round table discussions. The size and quantity of rooms shall be a collaborative decision between TSA Real Estate and the Field Office.

Average seating is typically no smaller than 12 and no larger than 30 students.

TSA Real Estate will equip the room’s infrastructure to support audio/visual and Internet access, but the equipment is the responsibility of the Field.

• OLC Training: Rooms equipped with walk-up computer carrels to access the TSA On-line Learning Center (OLC). The size of the rooms should be determined by the number of computer terminals the airport has to support OLC.

• Computer Lab: Rooms equipped for computer training. The Labs are typically used for training the new TSOs on TSA screening technology. Real Estate will confirm with the Field Office the number of approved computers allocated to training to determine the size of Lab(s).

• Remedial Testing Rooms: If space allows, smaller training rooms may be planned for training on special equipment or one-on-one instructions.

• Administrative Support Spaces: Staff spaces consist of private or shared workspaces for the TSA Training Manager, Specialist, or Screening Training Instructors (STI).

• User Support Spaces: Some training facilities may provide trainee support spaces such as lockers or coat closets for trainees to temporarily store their possessions, business stations equipped with Internet access, or break- out areas to gather before class or during breaks.

• General Storage: Space designated for storage of training materials, equipment and records, such as MBS Kits, checkpoint equipment, and training records for each TSO.

When designing these types of training spaces, several design considerations are taken into account, such as:

• Share resources by using the rooms for informal gathering spaces, OLC stations, and STI work spaces.

• Equip larger lecture rooms with movable partitions to accommodate a wide variety of group learning sizes. (Maybe authorized for CAT X & Large CAT I locations, after an analysis of efficiency and cost are conducted).

• Use a combination of stand-alone movable and stackable furniture to allow for multiple ways to meet the education goals.

• Plan all rooms to have IT infrastructure, which will allow technological access in all training spaces.

• The Field may distribute the Total SF Training Allocation among off-site and on-site. When planning new Training space, inventory the current amount of space dedicated to training and make adjustments in the new space to right-size classroom, personnel, and storage requirements.

4.0 WORKPLACE ALLOCATION4 Workplace Allocation

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4.1 WORKPLACE TYPES

Space allocation responsibilities are based upon Department of Homeland Security (DHS) and Transportation Security Administration (TSA) standards and administered by the TSA Real Estate Management Division (REMD).

In addition to DHS and TSA space allocations, the new TSA Workplace Standards document identifies how space allocations lay out in use in a facility (workplace).

TSA Workplace Standards identifies standard and specialty workspaces across the TSA portfolio – HQ, National Capital Region (NCR), and Field. The document is intended to be used by design consultants, government agencies (e.g., GSA), and TSA personnel involved with the planning, design, development, and alteration of TSA workplaces.

TSA has three standard workspace categories – Administrative, Distributed Support, and Mission. This document addresses their differences by identifying space standards throughout the TSA.

Administrative: Space that is devoted to organizational (e.g., executive, managerial, clerical) functions not specific to a functional group’s mission. Spaces in this category are generally static in nature and include private offices and workstations designed for single occupancy more than 50 percent of full time.

This is identified as “desk bound” use. Personnel who spend less than 50 percent of working time in the office will be assigned workspace as required.

Distributed Support: Support space that includes common areas shared by occupants. This is typically common support spaces (e.g., conference rooms, multi-purpose areas, copy rooms, pantries, supply rooms) used by everyone in the office. The target utilization for “Administrative” and “Distributed” space is 150 SF per space occupant under the DHS Workplace Strategy issued June 30, 2022. Any variance from this target must be reviewed and approved.

Mission Support: Space that is in direct support of assigned functions. Currently, these spaces are defined by an occupancy / use parameter (e.g., classified, non-classified) and are categorized by size (i.e., small, medium, large, and mega). They include such spaces as Local Hiring Centers, Interview Rooms, Evidence Storage, and other law enforcement, investigation, and specialty functions. Many of these spaces operate 24/7 in direct support of TSA’s primary mission of traveler safety.

They also may be subcategorized as Mission Operations or Mission Training, as in the DHS Mission Space Definitions document.

This section of the TSA Workplace Standards document addresses allocations by space type, space name, space code, NSF and USF. It is not intended to establish specific furniture selection or alter construction, physical security, or IT PORs. Those documents are maintained separately and should be followed in conjunction with this document.

While a wide-ranging list, it is not intended to identify all possible spaces. Where there exists a need to deviate from the “standard,” a specific variance process will be defined.

https://dhsconnect.dhs.gov/org/comp/mgmt/crso/aio/Documents/Forms/AllItems.aspx?RootFolder=%2forg%2fcomp%2fmgmt%2fcrso%2faio%2fDocuments%2fRealProperty%2fDHS%5fWorkspaceStandard&FolderCTID=0x01200024BEFA3439B7AD46A203B7E364F41271

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4.2 WORKPLACE TYPES MATRIX

SPACE CATEGORY -TYPE SPACE NAME SPACE CODE NSF USF

ADMINISTRATIVE - STANDARD COMPONENT HEAD - PRIVATE OFFICE CH1 240 384

ADMINISTRATIVE - STANDARD PRIVATE OFFICE P1 180 288

ADMINISTRATIVE - STANDARD PRIVATE OFFICE P2 120 192

ADMINISTRATIVE - STANDARD PRIVATE OFFICE P3 100 160

ADMINISTRATIVE - STANDARD WORKSTATION W1 48 77

ADMINISTRATIVE - STANDARD WORKSTATION W2 36 58

ADMINISTRATIVE - STANDARD WORKSTATION W3 24 38

DISTRIBUTED SUPPORT - STANDARD BREAKROOM BR1 210 323

DISTRIBUTED SUPPORT - STANDARD BREAKROOM BR2 170 262

DISTRIBUTED SUPPORT - STANDARD BREAKROOM BR3 90 139

DISTRIBUTED SUPPORT - STANDARD COPY ROOM CP1 120 185

DISTRIBUTED SUPPORT - STANDARD CONFERENCE ROOM - LARGE CR1 480 739

DISTRIBUTED SUPPORT - STANDARD CLASSIFIED CONFERENCE ROOM - LARGE CR1-CL 480 739

DISTRIBUTED SUPPORT - STANDARD CONFERENCE ROOM - MEDIUM CR2 240 370

DISTRIBUTED SUPPORT - STANDARD CLASSIFIED CONFERENCE ROOM - MEDIUM CR2-CL 240 370

DISTRIBUTED SUPPORT - STANDARD CONFERENCE ROOM - SMALL CR3 120 185

DISTRIBUTED SUPPORT - STANDARD CLASSIFIED CONFERENCE ROOM - SMALL CR3-CL 120 185

DISTRIBUTED SUPPORT - STANDARD FILE ROOM 1 FR1 120 185

DISTRIBUTED SUPPORT - STANDARD HUDDLE ROOM HUD1 100 154

DISTRIBUTED SUPPORT - STANDARD IT/LAN/SERVER/ COMMUNICATION CLOSET LAN1 150 231

DISTRIBUTED SUPPORT - STANDARD DAY USE LOCKER BANK 2 LOCK1 12 18

DISTRIBUTED SUPPORT - STANDARD DAY USE LOCKER BANK 2 LOCK2 9 14

DISTRIBUTED SUPPORT - STANDARD MAILROOM - LARGE MLR1 640 986

DISTRIBUTED SUPPORT - STANDARD MAILROOM - SMALL MLR2 200 308

DISTRIBUTED SUPPORT - STANDARD MULTIPURPOSE ROOM - LARGE MPR1 2000 3080

DISTRIBUTED SUPPORT - STANDARD MULTIPURPOSE ROOM - SMALL MPR2 600 924

DISTRIBUTED SUPPORT - STANDARD PRIVACY ROOM PRV1 80 123

DISTRIBUTED SUPPORT - STANDARD STORAGE ROOM SR1 100 154

DISTRIBUTED SUPPORT - STANDARD VENDING VDG1 100 154

MISSION SUPPORT - STANDARD COORDINATION CENTER - LARGE COC1 700 994

MISSION SUPPORT - STANDARD COORDINATION CENTER - MEDIUM COC2 600 852

MISSION SUPPORT - STANDARD COORDINATION CENTER - SMALL COC3 360 511

MISSION SUPPORT - STANDARD JANITOR CLOSET JAN1 120 170

MISSION SUPPORT - STANDARD LECTURE TRAINING LTR1 500 710

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MISSION SUPPORT - STANDARD ON-LINE LEARNING CENTER OLC1 420 596

MISSION SUPPORT - STANDARD OPERATIONAL STORAGE 4 OS1 VARIES** VARIES**

MISSION SUPPORT - STANDARD PERSONNEL FILE ROOM PFR1 150 213

MISSION SUPPORT - STANDARD TSO BREAKROOM 5 TBR1 VARIES** VARIES**

MISSION SUPPORT - STANDARD TSO LOCKER SPACE TLKR1 60 85

ADMINISTRATIVE - SPECIALTY WORKSTATION W4 64 102

ADMINISTRATIVE - SPECIALTY WORKSTATION WB1 VARIES** VARIES**

DISTRIBUTED SUPPORT - SPECIALTY RECEPTION AREA - STAFFED 3 REC1 200 308

DISTRIBUTED SUPPORT - SPECIALTY COLLABORATION AREA REC2 150 231

DISTRIBUTED SUPPORT - SPECIALTY WAITING AREA 3 REC3 100 154

MISSION SUPPORT - SPECIALTY ATLAS SUPPORT SPACE ATL1 200 284

MISSION SUPPORT - SPECIALTY BADGING AND CREDENTIALING OFFICE BCO1 200 284

MISSION SUPPORT - SPECIALTY CANINE SUPPORT SPACE 7 CSS1 1500 2130

MISSION SUPPORT - SPECIALTY EVIDENCE LOCKER / EQUIPMENT STORAGE EVLS1 200 284

MISSION SUPPORT - SPECIALTY EXPLOSIVES LAB EXPL1 VARIES** VARIES**

MISSION SUPPORT - SPECIALTY FORENSIC LAB FL1 120 170

MISSION SUPPORT - SPECIALTY GUN CLEANING BOOTH GCB1 120 170

MISSION SUPPORT - SPECIALTY GUN LOCKER GL1 80 114

MISSION SUPPORT - SPECIALTY HOMELAND SECURITY DATA NETWORK ROOM HSDN1 150 213

MISSION SUPPORT - SPECIALTY INTERVIEW/INTERROGATION/OBSERVATION ROOM IIOR1 120 170 MISSION SUPPORT - SPECIALTY LOCAL HIRING/ASSESSMENT CENTER – LARGE 8 LHC1 860 1221 MISSION SUPPORT - SPECIALTY LOCAL HIRING/ASSESSMENT CENTER – SMALL 8 LHC2 120 170

MISSION SUPPORT - SPECIALTY OPERATIONS CENTER 9 OPS1 VARIES** VARIES**

MISSION SUPPORT - SPECIALTY POLYGRAPH ROOM PGR1 120 170

MISSION SUPPORT - SPECIALTY TSSE - SUPPORT SPACE 6 TSSE1 180 256

MISSION SUPPORT - SPECIALTY WEAPONS STORAGE WPST1 200 284

1May serve classified or unclassified needs, dependent upon FF&E.
2Based upon location and occupancy.
3Collaboration/open space - used for reception, ad hoc discussions, conferences, etc.
4Based upon 25% TSO at 25sf per person. Reference the SAW Worksheet for calculation.
5Reference the SAW Worksheet for current calculation; need determining calculation factor

- may be reliant on collective bargaining.

6 Reference SAW Worksheet for calculation.

7 If an airport is allocated 1 to 6 Canine Teams, plan a 1:1 desk ratio for the handler. If 7 or more teams are assigned to an airport, plan a 1:2 desk ratio.

8Currently under discussion relative to needs.
9Per current draft FAMS Operations memo re space, currently under discussion.
*Reserved for spaces in which occupants with specific support requirements necessitate a

fixed SF per person.

** Reference Space Allocation Worksheet for NSF and USF calculations.

TSA…

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