RFR 262234 Hospital Paging Services~2.docx
DOCX document 83 KB Posted
- Attached to
- 262234 Hospital Paging Services
- Solicitation number
- BD-26-1031-TSH00-TSH01-118556
- Issued by
- Middlesex County, Massachusetts
About this file
This is a Request for Response (RFR) from the Massachusetts Department of Public Health Hospital Systems for hospital paging services across five state healthcare facilities. The RFR 262234 seeks a contractor to provide a comprehensive in-house paging system for emergency response teams, covering Lemuel Shattuck Hospital, Tewksbury Hospital, Pappas Rehabilitation Hospital for Children, Western Massachusetts Hospital, and a facility in Boston. The procurement requires numeric and alphanumeric paging services with 95% building coverage, 24/7 customer support, and rapid repair response times. Electronic responses are due by 5:00 PM on August 29, 2025, with a mandatory bidder's conference scheduled for August 4, 2025. The initial contract term is five years (September 2025 to June 2034) with two potential two-year renewals.
The contract is structured as a rate contract with an estimated total value of $225,000 and an annual estimated amount of $25,000. It is part of the Massachusetts Small Business Purchasing Program, which prioritizes awarding contracts to small businesses with their principal place of business in Massachusetts. No federal funds will be used in this procurement. Eligible vendors must have at least five years of experience providing paging services to major teaching hospitals and offer comprehensive equipment provisions including pagers, chargers, and accessories. The contractor will be responsible for installing and maintaining paging infrastructure, providing internet and telephone access, and ensuring continuous service with specific performance requirements for repair response times and coverage metrics.
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Other files
| File | Type | Posted |
|---|---|---|
| StandardContractForm~1.docx | DOCX document | |
| Prompt Pay Discount Form~1.doc | DOC document | |
| Attachment D- Reference Form.docx | DOCX document | |
| IT Terms and Conditions.pdf | ||
| RFR 262234 Evaluation Criteria.docx | DOCX document | |
| RFR 262234 Hospital Paging Services~1.docx | DOCX document |
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The Commonwealth of Massachusetts Department of public health Public Health Hospital Systems
Address:365 East Street, Tewksbury Ma 01876
Contact Name: Maria Beaudry
Email :Maria.Beaudry@Mass.Gov
Request for Response (RFR)
Document Title: Hospital Paging Services
COMMBUYS BID Number: BD-26-1031-TSH00-TSH01-118556
DPH RFR Document Number: 262234
July 21, 2025
Key RFR Information All Potential Bidders must read
COMMBUYS REGISTRATION
It is the responsibility of the prospective Bidder and awarded Contractor to maintain an active registration in COMMBUYS and to keep current the email address of the Bidder’s contact person and prospective contract manager, if awarded a contract, and to monitor that email inbox for communications from the Purchasing Department, including requests for clarification. The Purchasing Department and the Commonwealth assume no responsibility if a prospective Bidder’s/awarded Contractor’s designated email address is not current, or if technical problems, including those with the prospective Bidder’s/awarded Contractor’s computer, network or internet service provider (ISP) cause email communications sent to/from the prospective Bidder/Awarded contractor and the Purchasing Department to be lost or rejected by any means including email or spam filtering. To register review the COMMBUYS Job Aide COMMBUYS Vendor Registration or go to www.COMMBUYS.com.
QUOTE SUBMISSION
This BID requires the submission of electronic quotes. All Bidders are advised to allow adequate time for submission of their quotes by considering potential online impediments like Internet traffic, Internet connection speed, file size, and file volume. DPH is not responsible for delays encountered by Bidders or their agents, or for a Bidder’s local hardware failures, such as computers or related networks, associated with bid compilation or submission. Bids submitted via COMMBUYS are time stamped by the COMMBUYS system clock which is considered the official time of record.
If you plan to submit a quote to this RFR “No Bid” should not be checked anywhere in your quote in COMMBUYS. This includes on the General Screen and the Items tab. Checking No Bid sends your quote to a different location in COMMBUYS than the rest of the quotes for that Bid and you run the risk of the Department not receiving your response. The department will not guarantee that a bid received with a “No Bid” checked will be reviewed.
SMALL BUSINESS PURCHASING PROGRAM
The Massachusetts Small Business Purchasing Program (SBPP) was established pursuant to Executive Order 599 to increase state contracting opportunities with small businesses having their principal place of business within the Commonwealth of Massachusetts. Pursuant to the SBPP, it is the intention of the issuing department to award this Small Procurement to one or more SBPP participating business as described below. Small Procurements are defined as procurements with an estimated annual value equal to or less than $250,000. While all businesses, no matter the size or principal place of business, may submit responses to this solicitation, should an SBPP participant respond and meet the best value criteria as described in this solicitation, the SBPP participant shall be awarded the contract. The review team will not evaluate submissions from non-SBPP participants unless no SBPP Bidder meets the RFR’s best value evaluation criteria.
Section A: Procurement Overview
A1: Procurement Scope and Description The Public Health Hospital System (PHHS) seeks bid responses for the rental, lease, and outright purchase (where applicable) of an in-house paging system for the hospitals’ emergency response team (Code Teams) and long-range pager services. The purpose of the paging system is to instantaneously alert a pre-determined group of health care professionals to a medical emergency.
Section B: Procurement Information B1: Applicable Procurement Law
| Check Appropriate Box (“X”): |
| Type of Purchase |
| Applicable Laws |
| |X| |
| Goods and Services |
| MGL c. 7, § 22; c. 30, § 51, § 52; 801 CMR 21.00 |
| |_| |
| Human and Social Services |
| MGL c. 7, § 22, § 22N; c. 30, § 51, § 52; 801 CMR 21.00; 808 CMR 1.00 |
| |_| |
| Legal Services |
| MGL c. 30, § 51, § 52 and § 65; c. 7, § 22; and 801 CMR 21.01(2) (b) |
| |_| |
| Grants |
| MGL c. 7A, § 7; St. 1986 c. 206, § 17; 815 CMR 2.00 |
B2: Whether Single or Multiple Contractors Are Required For Contract(s)
Check One (“X”):
| |X| |
| Single Contractor |
| |_| |
| Multiple Contractors |
B3: Calendar Rule Type
| Check One (“X”): |
| Type |
| |X| |
| Standard |
| Procurement will not be reopened after the Bid Opening Date (Response deadline date) |
| |_| |
| Open |
| May be reopened at a time and for a duration as deemed necessary by the Department. |
| |_| |
| Rolling |
| Bidders may submit unsolicited proposals during the entire contract period. |
B4: Acquisition Method:
| Check All Applicable (“X”): |
| Category |
| |X| |
| Fee-For-Service |
| |X| |
| Outright Purchase |
| |X| |
| Rental |
| |_| |
| Term Lease |
| |_| |
| Tax Exempt Lease-Purchase |
| |_| |
| License |
| |_| |
| Other: |
B5: Use of a Procurement by a Single or Multiple Departments
| Check One (“X”): |
| Eligible Entities |
| |_| |
| Limited User Contract – Restricted to Use by Issuing Entity Only. |
| |X| |
| Limited User Contract – Restricted to Use by Defined Entities Only. Any Contract(s) resulting from this Bid will be open for use by the issuing Purchasing Department and the following other entities: |
· Identify additional Eligible Entities by name or type.
The Purchasing Department reserves the right to add or remove additional authorized users during the contract term.
B6: Expected Duration of Contract
| Anticipated Initial Duration |
| 5 |
| year(s) |
month(s)
| Anticipated Renewal Options |
| 2 |
| option(s) to renew for |
| 2 |
| year(s) |
| Final End Date of this Contract |
| 06/30/2034 |
| (equals the initial duration plus all renewal options) |
B7: Anticipated Expenditures, Funding Or Compensation For Expected Duration
Dollar Amount
| Estimated total value of procurement including all potential renewals |
| $225,000.00 |
Estimated annualized amount $25,000.00
Check One (“X”):
| |_| |
| Contract will have a Maximum Obligation |
| |X| |
| Rate Contract: Contract will NOT have a Maximum Obligation Amount |
| |_| |
| Subject to Quotes by Pre-Qualified List of Contractors |
Will Federal Funds be used to fund any part of Contract(s)?
| |X| |
| No |
| |_| |
| Yes* |
*Additional information for contracts with Federal Dollars:
Sub-Recipient Providers receiving federal grant funds will be considered sub-recipients for federal grant purposes and will be required to comply with applicable federal requirements, including but not limited to sub-recipient audit requirements under OMB Circular A-133.
Unique Entity Identifier: On April 4, 2022, the unique entity identifier used across the federal government changed from the DUNS Number to the Unique Entity ID also known as UEI or SAMS number. Any entity that wants to apply for federal contracts or wants to receive federal funds must register with SAM. Entities that use SAM include for profit businesses, nonprofits, government contractors or subcontractors, as well as state and local governments.
Registering with SAM.gov is free and is required for your organization to receive federal funds. Your organization can submit an application to this RFR without being registered on SAM, however if awarded your organization will need to have an active SAM account prior to contract execution.
Unspent Funds: Any funds from Capital, Trust and/or Federal Accounts designated in the budget that are unspent in any fiscal year will not be available for expenditure in the subsequent fiscal year.
Section C: Performance and Contract Specifications
C1: Eligibility
1. Eligible vendors will have a minimum of 5 years’ experience providing similar paging services to at least three (3) major teaching hospitals in Massachusetts.
2. Customer service response team available 24/7/365 available to initiate repairs no later than two (2) hours after trouble calls are received. Similarly, Vendor must have a technical response team that can monitor their equipment 24/7/365 and provide onsite repair within four (4) hours of notification of equipment failure/outage.
C2: Scope of Services
Coverage
The contractor agrees to maintain services in all areas as defined in this RFR. (Additional coverage can be offered/provided beyond that described in this RFR.) Contractor shall ensure service penetration for the Public Health Hospital System (PHHS), locations include but are not limited to:
Lemuel Shattuck Hospital, 170 Morton Street, Jamaica Plain MA Lemuel Shattuck Hospital, 88 East Newton Street, Boston MA (current move date 2026) Tewksbury Hospital, 365 East Street, Tewksbury MA Pappas Rehabilitation Hospital for Children, 3 Randolph Street, Canton MA Western Massachusetts Hospital, 91 East Mountain Road, Westfield MA
The Contractor shall ensure a minimum of 95% coverage, at a minimum of 98% of the time within all areas of the building(s). The contractor shall install additional equipment within the building(s) to ensure adequate coverage if required. Service areas should include all areas of Massachusetts and major metropolitan areas of the United States. Include coverage maps (see Section F1A. Narrative Specifications/Questions for Response).
If the existing paging infrastructure currently installed cannot be repurposed, the contractor agrees to install new equipment within (five) 5 days of contract award (including all testing) at an additional cost. Cost of paging infrastructure equipment to be quoted at the request of the Facility. Tewksbury Hospital requires long range paging; however, Lemuel Shattuck Hospital requires two different systems to support long range paging and in-house paging.
Vendor will provide technology that allows for either burned-in and/or common group capcodes for emergency medical code paging.
Paging Access
The contractor shall provide paging access via telephone dial-up and internet website message origination. Contractors shall provide an internet website at no charge.
Via direct dialing, service shall allow users to call a telephone number and leave a call-back number for a paged party. Call shall be toll free to the originator and available anywhere in New England.
Internet Access Contractor services must include access to a specified website, simulating the paging keyboard operation through any device capable of internet connectivity and internet browser, at no additional charge.
Equipment
The contractor shall provide all pagers and equipment in new or like new conditions necessary for the use and operability of the system(s)/services provided. The Contractor shall retain ownership of all equipment throughout the duration of the Contract. Any fees for lost or unreturned equipment must be clearly listed in Attachment C – Cost Response.
Contractors shall provide Numeric and Alphanumeric paging services. Numeric services should use devices that display a call back telephone number on a digital readout. es. Alphanumeric services shall include all the above and provide a brief text message to the caller that may or may not include a telephone number.
Pagers shall be provided with the appropriate power cords, battery, battery charger (when rechargeable batteries are available), belt holsters, user manual and any manufacturer recommended equipment at no additional cost.
Addition and Removal of Users
Users may be added or removed from service at any time during the Contract.
Equipment Warrantee
The contractor shall warrantee all equipment and services to be free of defects and fully functional. The contractor shall replace all defective equipment within (3-5) business days of failure reported by end users. If a hospital is without a spare code pager, vendor will replace programmed code pager within 24 hours.
Delivery and Operation
All pagers shall be delivered fully operational on or before the commencement date. Any pager ordered after this date shall be delivered fully operational within five (5) business days of order. Throughout the term of the contract, the Contractor shall furnish all necessary equipment, materials, and supplies required for operation. The Contractor shall pay all transportation costs for new equipment (including pagers, belt clips and associated items), equipment returned due to failure, unsatisfactory operation, or cancellation. All orders are to be shipped prepaid at the Contractor’s expense. No shipping charges shall be invoiced to the Hospitals by an outside carrier. All shipments must be properly packaged in accordance with accepted commercial standards, to prevent damage or contamination, at no additional cost.
Repair and Installation Services
Vendor shall make the service available via toll free telephone calling 24 hours per day, 7 days per week. Personnel shall be knowledgeable of the contracted services and devices as configured for the Public Health Hospitals. The Contractor shall be responsible to implement appropriate maintenance. The Contractor shall have enough trained personnel to ensure that emergency calls shall be answered promptly, 24 hours a day, with repairs being initiated no later than two (2) hours after trouble calls are received. To ensure our patients’ continued health and safety, the vendor will have a repair technician on-site within 4 hours of notification of equipment failure/outage.
Customer Support Services
The contractor shall provide complete customer support inclusive of the following:
• Account Management - The Contractor shall provide a single point of contact for the contract.
• Account Team Access - Contractor shall provide telephone, facsimile, and Internet e-mail access to everyone on the account team. General toll-free numbers must be provided for telephone and facsimile services on a statewide basis.
• Billing Support - The contractor shall provide a dedicated financial representative to resolve billing disputes, furnish call details, address equipment programming issues, correct, data discrepancies, and support all other contract-related financial matters.
Technology Updates
It is recognized that technology will change during the term of the contract. The Contractor is invited to propose additional or alternate offerings. These services may be added at any time as the balance of product line, listed in the Cost Response.
C3: Performance Requirements and Contract Monitoring
In addition to the specifications outlined in Section C.2, the following service level expectations will be measured:
1. Building coverage – minimum 95%.
2. Onsite repair response time is within 4 hours.
3. Long-range paging thru-put times is within 30 seconds.
4. Code Paging Thru-put times is within 15 seconds.
At any time during this contract, the Hospital reserves the right to negotiate changes to the original contract, performance specifications and performance measures, consistent with the terms of this RFR and upon reasonable notice to the awarded vendor.
The Department of Public Health is endeavoring to deliver the best value to facilitate our needs. However, it is important to measure the contractor’s performance to ensure the contract is in compliance with what has been requested and what the contractor has offered in this RFR. The following performance areas will be subject to measurement:
1. Timely Delivery (Commodities, Services, Reports, Billing, etc.)
2. Responsiveness to Departmental Inquiries
3. Quality of Deliverables (Commodities, Services, Reports, etc.)
4. Performance Targets/Benchmarks (Quantities, Outcomes, etc.)
5. Attendance at scheduled meetings
The PMT shall negotiate with contractors any requirements not set forth in the RFR.
C4: Contract Invoicing Vendor will invoice each facility, separately, and monthly. Invoices will include an itemized list of pagers, charges, and services for ease of reconciliation. Failure to submit complete and accurate invoices may result in delayed or denied payment for services.
As an executive branch department, the public health hospitals are subject to MGL c. 4, § 7, 9 (see also MGL c. 29, § 26), which states that goods and services received and accepted within the fiscal year (July 1-June 30) must be paid with current-year appropriations. Any remaining balances revert to the General Fund on or before September 15[footnoteRef:1]. Therefore, vendors are advised that the accounts payable period to pay encumbrances for fiscal year ending on June 30 run from July 1st through August 31st. Claim(s) for services provided during the fiscal year (July 1-June 30) must be received no later than August 15 or or risk nonpayment. [1: State Finance Law M.G.L. c.29, § 13.]
Payment through Electronic Funds Transfer (EFT) is mandatory for any contract awarded through this solicitation. Bidders who are not already enrolled in EFT will be required to complete the Authorization for Electronic Funds Transfer Form upon award. Additional information will be provided at the time of contract execution
Section D: RFR Evaluation
D1: Evaluation Criteria
Price alone will not determine the contract award. Evaluation criteria are designed to select the proposal that offers the best overall value to the Commonwealth
The Procurement Management Team (PMT) will score all proposals on the following criteria:
D1.1 Narrative Response
The Procurement Management Team (PMT) will review each submission to verify compliance with all RFR requirements. Non-compliant responses may be deemed non-responsive and disqualified without further evaluation.
D1.2 Cost Response
All Cost Responses (Attachment C) deemed to be reasonable and accompanied by a satisfactory Narrative Response will be evaluated from lowest to highest.
All narrative responses should follow the headings below and provide concise responses to the information requested in all subsections. Bidders should provide sufficient detail to enable for PHHS to make a fairly evaluation the proposals.
Section E: Estimated Procurement Calendar
Times are Eastern Standard/Daylight Savings (US), as displayed on the COMMBUYS system clock. Bidders are responsible for checking the Bid record, including Q&A for Procurement Calendar updates.
| Event |
| Date |
| Time |
| Contact Information |
RFR Release Date
July 21, 2025
Intent to Propose
July 28, 2025
| 5:00PM |
| Email RFR Primary Contract: |
Maria.Beaudry@mass.gov
Bidder’s Conference
August 4, 2025
170 Morton Street, Jamaica Plain and 365 East Street Tewksbury Ma 01876
Deadline for Submission of RFR Q&A.1
August 15, 2025
5:00 PM
Email RFR Primary Contract:
Maria.Beaudry@mass.gov
Deadline for Submission of Responses Also known as the BID Opening Date in COMMBUYS
September 5, 2025
5:00 PM
Anticipated Contract Start Date
September 2025
1All Questions must be received in writing. Questions can be sent by email no later than the date and time indicated in the Procurement Calendar. All questions should be sent to the email listed in the calendar and should include the RFR title and number in the subject of the email. All Questions with answers will be posted on the COMMBUYS Attachment section for this procurement.
Section F: Instructions for Submission of Responses
F1: Instructions for Submission of Responses
Complete responses must be submitted electronically using the online submission tools available to active COMMBUYS account holders no later than 5:00PM on August 29, 2025. Proposals received after the time and date specified above will be rejected.
A complete proposal will include:
1. Narrative Response (Attachment A)
2. Statement of Receipt, Authority, and Intent to Propose (Attachment B) Emailed to Primary Contact on or before July 28, 2025, by 5:00 PM
3. Cost Proposal (Attachment C)
4. References (Attachment D)
5. Exhibit A – Wide Area Coverage Map(s)
6. All additional required forms as listed in the COMMBUYS Attachment Section for this solicitation.
In accordance with the instructions on the screen, the forms listed on the COMMBUYS Bid Solicitation; File Attachments Section for this RFR must be submitted with your proposal.
Proposals that are incomplete, not properly endorsed, do not follow the requested format or otherwise are contrary to the guidelines of this RFR, may be rejected as non-responsive.
All Quotes must be received by the Department of Public Health before the specified date, month, year, and time of the Bid Opening Date displayed on COMMBUYS. Times are Eastern Standard/Daylight Savings (US), as applicable.
All Bidders are advised to allow adequate time for submission by considering potential online submission impediments like Internet traffic, Internet connection speed, file size, and file volume. DPH is not responsible for delays encountered by Bidders or their agents, or for a Bidder’s local hardware failures, such as computers or related networks, associated with bid compilation or submission. Bids submitted via COMMBUYS are time stamped by the COMMBUYS system clock which is considered the official time of record.
F1A: Bidder Response Requirements
Narrative Response – Attachment A
The Response narrative must be submitted by the applicant via COMMBUYS. Please provide a brief certification that the specifications set forth in this RFR will be met, followed by answers to the following questions below. When submitting your narrative response via COMMBUYs, please label your document “Attachment A –Narrative Response”. The narrative shall also include information for any subcontractor(s) if applicable.
Questions for Narrative Response
All responses will include answers to the following questions.
1. Describe how you will meet the specifications set forth in Section C2: Scope of Services.
2. Briefly describe your related experience in providing the services proposed in this RFR.
3. If vendor’s technical response team is a subcontractor, provide the name(s) of the subcontractor(s) and describe how they will function, including description of responsible parties and structures for operation and accountability.
4. As part of the bidder’s response, when submitting your response via COMMBUYs, please provide a wide area coverage map labeled as Exhibit A.
Intent to Propose – Attachment B
All bidders will submit an Intent to Propose (Attachment B) via email or fax to the Hospital primary contact below on or before 5:00 PM, July 28, 2025:
| Contact: | Maria Beaudry, Contracts Officer |
| Address: | Tewksbury Hospital, 365 East Street, Tewksbury MA 01876 |
| Email: | maria.beaudry@mass.gov |
| Facsimile: | (617) 727-4610 x2224 |
Pre-bid Conference Building and campus tours will be scheduled based on bidder interest. Bidders should provide on the Intent to Propose Form (Attachment B and contact information listed above), the name and contact information of up to three (3) people from your agency who would attend the pre-bid conference(s), if scheduled.
Cost Specifications - Attachment C
The Cost Specifications document submitted by the applicant via COMMBUYS, should be based on the services outlined in this RFR. Costs that are not specifically identified in the Bidder's Response and accepted by the Hospitals as part of a Contract, will not be compensated under any Contract awarded pursuant to this RFR.
When submitting your response via COMMBUYs, please label your document “Attachment C – Cost Proposal”.
References – Attachment D
Please complete and submit the document labled Attachement D - Reference Form posted on COMMBUYs.
F2: Prompt Payment Discounts (PPD) All bidders responding to this procurement are strongly encouraged to participate in the Commonwealth Prompt Payment Discount (PPD) initiative for receiving early and/or on-time payments. PPD benefits both contractors and the Commonwealth. Contractors benefit by increased, usable cash flow as a result of fast and efficient payments for commodities or services rendered. Participation in the Electronic Funds Transfer initiative further maximizes the benefits with payments directed to designated accounts, thus eliminating the impact of check clearance policies and traditional mail lead time or delays. The Commonwealth benefits because contractors reduce the cost of products and services through the applied discount. Payments that are processed electronically can be tracked and verified through the Comptroller’s Vendor Web system. The PPD form can be found on the OSD Forms page and in the attachments section of COMMBUYS for this RFR.
F3: COMMBUYS Submission Instructions All responses are to be submitted electronically using the online submission tools available to Vendors registered in COMMBUYS. There is no charge to register in COMMBUYS. To Register go to www.COMMBUYS.com and click on the “Register” link on the front page. COMMBUYS Vendor Registration Job Aide is also available.
All Quotes must be received by the Department of Public Health before the specified date, month, year and time of the Bid Opening Date displayed on COMMBUYS. Times are Eastern Standard/Daylight Savings (US), as applicable.
All Bidders are advised to allow adequate time for submission by considering potential online submission impediments like Internet traffic, Internet connection speed, file size, and file volume. DPH is not responsible for delays encountered by Bidders or their agents, or for a Bidder’s local hardware failures, such as computers or related networks, associated with bid compilation or submission. Bids submitted via COMMBUYS are time stamped by the COMMBUYS system clock which is considered the official time of record.
Bidders are encouraged to upload attachments well in advance of the Bid Opening Date. This will help to reduce disqualified submissions that can occur if upload is not fully completed or if an attachment is missing at the deadline. Prior to the Bid Opening Date listed in the Procurement Calendar above, documents can easily be deleted and revised versions can be uploaded. If you wish to revise or delete a quote after submission, you may do so prior to the bid opening date. Please review the Withdraw, Reopen, and Resubmit a Quote in COMMBUYS Job Aide for additional instructions.
No Bid in COMMBUYS Quote If you plan to submit a quote to this RFR “No Bid” should not be checked anywhere in your quote in COMMBUYS. This includes on the General Screen and the Items tab. Checking No Bid sends your quote to a different location in COMMBUYS than the rest of the quotes for that Bid and you run the risk of the Department not receiving your response. The department will not guarantee that a bid received with a “No Bid” checked will be reviewed.
COMMBUYS Electronic Signatures Quotes submitted via COMMBUYS must be signed electronically by the Bidder or the Bidder’s Agent by accepting the terms and conditions of the bid on the “Terms & Conditions” tab in COMMBUYS. Bidders do this by selecting “Save & Continue” on the “Terms and Conditions” tab after accepting the terms and conditions of the bid. By agreeing to this the submitter attests that s/he is an agent of the Bidder with authority to sign on the Bidder’s behalf, and that s/he has read and assented to each document’s terms.
File Format and Naming Conventions Scanned documents will be accepted and must be scanned in such a way that they can be read on a computer monitor and printed on 81/2” x 11” paper, unless otherwise specified. Attachments must be uploaded individually and cannot be combined in a zipped file.
DPH is requiring that all response attachments that are uploaded in COMMBUYS include the company name of the Bidder, the RFR number and the name of the document. (e.g. Company Name _ RFR Number _Doc Name).
File Size Limits COMMBUYS will not accept files that approach or exceed 10 MB. If a large file fails to upload, the Bidder must save the contents as multiple files.
F4: RFR Attachments
To assist bidders in identify the purpose of the attachments for this procurement
| IT Terms and Conditions |
| Required |
| Must complete and upload document to COMMBUYS as part of quote |
| Standard Contract Form |
| Required |
| Must complete and upload document to COMMBUYS as part of quote |
F5: COMMBUYS Support A link to a job aid on How to Submit a Quote on COMMBUYS COMMBUYS Resource Information at www.mass.gov/osd/commbuys.
Email: Send inquiries to the COMMBUYS OSD Help Desk at OSDHelpDesk@mass.gov Telephone: Call the COMMBUYS Help Desk at 1-888-627-8283 or 617-720-3197. The Help Desk is staffed from 8:00 AM to 5:00 PM Monday through Friday Eastern Standard or Daylight time, as applicable, except on federal and state holidays.
Technical assistance is available during the procurement process. Every effort is made to respond to inquiries within one business day.
Bidders are advised that COMMBUYS will be unavailable during regularly scheduled maintenance hours of which all users will be notified.
Section G: Other Requirements Pertaining to this RFR
Additional RFR requirements can be found in the document “Standard Required Information” found in the in the attachments section of COMMBUYS for this RFR.
Amendments to BID MDPH reserves the right to make amendments to the Bid after the initial publication. It is each Bidder’s responsibility to check COMMBUYS for any amendments, addenda or modifications to this Bid and any Bid Q&A records related to this Bid. MDPH and the Commonwealth accept no responsibility and will provide no accommodation to Bidders who submit a quote based on an out-of-date Bid or on information received from a source other than COMMBUYS.
Acceptable Forms of Signature: for all 1) CTR forms, including the Standard Contract Form, W-9s, Electronic Funds Transfer (EFT) forms, ISAs, and other CTR-issued documents and forms, or 2) documents related to state finance and within the statutory area of authority or control of CTR (i.e. contracts, payrolls, and related supporting documentation), CTR will accept signatures executed by an authorized signatory in any of the following ways: 1. Traditional “wet signature” (ink on paper); 2. Electronic signature that is either: a. Hand drawn using a mouse or finger if working from a touch screen device; or Page 2 b. An uploaded picture of the signatory’s hand drawn signature 3. Electronic signatures affixed using a digital tool such as Adobe Sign or DocuSign. If using an electronic signature, the signature must be visible, include the signatory’s name and title, and must be accompanied by a signature date. Please be advised that typed text of a name not generated by a digital tool such as Adobe Sign or DocuSign, even in computer-generated cursive script, or an electronic symbol, are not acceptable forms of electronic signature.
CORI Requirements: In accordance with EOHHS policy, an individual's background, including any CORI and other relevant information, must be carefully considered so that the vulnerable populations served by EOHHS are protected. It is also EOHHS policy that qualified rehabilitated offenders are given a fair opportunity to be employed and successfully reintegrated into the workforce. In accordance with this policy, prior to any work engagement, the awarded Contractor shall obtain a Standard (Employer) Access Massachusetts Criminal Offender Record Information (CORI) check on any and all individual employees who are to enter public offices of the Commonwealth or provide services to any Hiring Entity of the Commonwealth. The awarded Contractor must 1) utilize the Internet-Accessible CORI (iCORI) system maintained by the Department of Criminal Justice Information Services (DCJIS) to request and receive CORI in accordance with 801 CMR 2.00 et seq. and 2) comply with the EOHHS CORI check regulations, 101 CMR 15.00 et seq. in reviewing CORI and in documenting its hiring determination as set forth in 101 CMR 15.09. Any associated costs are the responsibility of the awarded Contractor.
Public Records: All information, documents, and attachments submitted as a response to this RFR are considered a public document subject to the Massachusetts Public Records Law, M.G.L., c. 66, s. 10, and to c. 4, s. 7, ss. 26. Please be aware that checking the “confidential” box in COMMBUYS does not bar these documents from being released as a public record pursuant to these statutes once the procurement is awarded, unless statutorily exempt from disclosure.
Vendor Activation Requirements: To receive a contract with state a vendor must be active in The Massachusetts Management Accounting and Reporting System (MMARS). MMARS is the official accounting system of the Commonwealth and once registered a vendor will be issued a Vendor Code number or a “VC” number. This VC number is used for all contracts that a vendor has with state agencies. An organization with existing state contracts or a vendor who has had state contracts with any state agency in the past has been registered in MMARS and does not need to re-submit paperwork again unless existing information in MMARS will need to be updated. Upon notification of a contract award to this RFR, vendors not already registered in MMARS will be sent the required paperwork to be completed before a contract will be awarded which includes a W-9 form, Electronic Funds Transfer (EFT) and Contractor Authorized Signatory Listing.
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