U00001 - QA.pdf
PDF 2 MB Posted
- Attached to
- Brand Name: Cisco SmartNet TAC Support
- Solicitation number
- RFQ-24-PHX-071
About this file
This document is a Clarification Response Form related to a Request for Quote (RFQ) for Cisco SmartNet TAC Support services. The government is seeking a 3-year TAC support agreement for Cisco UCS servers, chassis, and fabric interconnects, including SmartNet support for a Cisco 4500 core switch at the Whiteriver Service Unit (WRSU). The contractor will provide 24/7/365 Cisco Technical Assistance Center (TAC) support, allowing WRSU IT staff to open support cases online or over the phone. The government has provided a list of Cisco parts at WRSU as part of the Statement of Work. The RFQ has a posting close date of 9/4/24.
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Phoenix Area Indian Health Service Two Renaissance Square 40 North Central Avenue Phoenix, Arizona 85004
Clarification Response Form
Agency Post Type: __________________________
Post Identifier: ______________________________
Project Title: _______________________________________________________________
Response Date: _________________
Posting Close Date: _____________________
Vendor Question(s):
Government Response(s):
| Post Identifier: RFQ-24-PHX-071 |
| Project Title: Cisco SmartNet TAC Support |
| Date1_af_date: 8/29/24 |
| Date2_af_date: 9/4/24 |
| Dropdown3: [Solicitation] |
| Text4: Is there a CLIN list or BOM? We see the below, but it is not enough to provide a response. |
| Text5: The government is seeking a 3-year TAC support agreement. TAC support agreements are offered in 1, 3, and 5 year offerings. A list of Cisco parts at WRSU has been added to the SOW. |
File details come from the government source that posted it. Updated .