RFQ N6883624Q0032_Redacted.pdf

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N6883624Q0032

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a. NAME

TIMOTHY CORWIN

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25. ACCOUNTING AND APPROPRIATION DATA

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ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

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N7027224RCBC500

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. YOUR OFFER ON SOLICITATION

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% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC JACKSONVILLE CONTRACTS DIV

TIMOTHY CORWIN

110 YORKTOWN AVE 3RD FLOOR

JACKSONVILLE FL 32212

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

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12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

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14. METHOD OF SOLICITATION

RFQ IFB RFPX

904-542-1095FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

1,500

NAICS:

517111

X

OFFER DATED

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SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

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SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N6883624Q0032

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 9 Months

TRUNKING SERVICE AND DID NUMBERS

FFP

In support of the Telecom services for Base Communications Office (BCO) Kings Bay, GA. Services are to be provided in accordance with Performance Work Statement (PWS).

Period of Performance: 01 May 2024 through 31 January 2025 FOB: Destination

MILSTRIP: N7027224RCBC500

PURCHASE REQUEST NUMBER: N7027224RCBC500

SIGNAL CODE: A

PSC CD: DG11

NET AMT

PWS

PERFORMANCE WORK STATEMENT

NAVAL SUBMARINE BASE KINGS BAY

KINGS BAY, GEORGIA

SCOPE

This Performance Work Statement (PWS) establishes the requirements for local exchange access, commercial network service, supporting subscriber service for the Naval Submarine Base Kings Bay, GA. As used herein, the term Contractor is defined as the Prime Contractor.

1.0 NSB Kings Bay Telephone Exchange Access Service Requirements

1.1 This PWS provides the requirements for local exchange access, carrier commercial network service, path/interface to the Public Switched Telephone Network (PSTN) to support simultaneous access, transmission and switching of voice, data and image services. Trucking service shall terminate on the Navy’s Lucent 5ESS telephone switching platform at NSB Kings Bay, GA building 2005. The Navy will be able to modify the quantity and type of connectivity services provided by the Contractor at any time during the contract period. Present inventory counts on all schedules are not inclusive.

1.1.1 Delivery/Performance Schedule: This contract will be awarded as a Firm Fixed Price (FFP) contract. The Period of Performance shall be for a (9) month stand-alone contract. The Period of Performance reads as follows:

Base Period 01 May 2024 – 31 January 2025

1.2 Integrated Services Digital Network Primary Rate Interface (ISDN PRI) Integrated Trunk Facility Setup/Configuration

a. The ISDN PRI trunks shall be setup to support two-way service selection on a per call basis in a descending sequential hunt pattern.

b. All trunks shall be configured for 64 kilobits per second (64Kbps), with primary and backup D-channel signaling (DSO) clear channel signaling per location and provide Automatic Number Identification (ANI) for caller identification (ID).

c. The dedicated digital (T1/DS1) transport circuits shall be configured for the Extended

Super Frame (ESF) using Binary 8-Zero substitution (B8ZS) line coding and terminated by Digital Signal Interconnect (DSX) Panel in each building.

d. The ISDN PRI trunks shall provide a stratum-i timing reference, which will act as the secondary synchronization reference to the telephone-switching platform.

e. All call set-up and teardown signaling shall be done over the D-channel per ISDN specifications.

f. The long-distance service shall be GSA Schedule 70

g. The service includes access to the Defense Switched Network (DSN) and GSA

Schedule 70

h. BLOC - Prevent the addition of unauthorized third party, non-regulated, non-toll, miscellaneous category recurring charges to customer’s accounts.

1.2.1 Local Exchange Digital (ISDN PRI) Direct Inward Dialing (DID) Direct Outward Dialing

(DOD) Trunks

Current Number of ISDN PRI Trunks: 6

1.3 ISDN-PRI Trunking Installation for NSB Kings Bay

The Contractor shall assume all responsibility for the installation of the Contractors Point-Of- Presence (POP) and all cost for implementing network presence at the NSB Kings Bay complex demarcation. The Contractor shall obtain approval from the NSB Kings Bay Communications Office (BCO) prior to installing racks and equipment as required (Vendor Multiplexer (mux/demux) UPS, etc.). The Contractor shall be responsible for extending all required facility services to on-site network equipment (i.e., 12OVAC and grounds from available existing facilities or upgrade facilities to support the additional requirements).

1.4 ISDN-PRI Trunking DID/DOD Number Assignments for the NSB Kings Bay

The DID/DOD number ranges for Kings Bay is 912-573-0000 to 912-573-9999.

These numbers shall be activated/pointed over the ISDN-PRI trunks and operational.

1.4.1 DID/DOD Directory Numbers

Number of DID/DOD Lines: 10,000

1.5 Exchange and Access Lines

The long distance shall be GSA Schedule 70 (HC101318A0004).

1.5.1 Transport Channels

Number of Transport Channels: 142

2.0 General Requirements

2.1 Specific Dialing Capabilities

a. Emergency 911 (E911) Services - The Contractor shall provide access to 911 network services provided by the local city emergency services organization. Emergency service assistance shall be provided for the deaf.

b. The Contractor shall provide access to existing 800 numbers and maintain all existing and established Direct Inward Outward Dialing (DIOD) hunt groups. 800 numbers will be provided after contract is awarded.

c. The Contractor shall provide local exchange, long distance, and international operator access/assistance.

d. The Contractor shall provide local directory assistance via access to 411 and long-distance directory service to NPA-555-1212. The local calling area shall remain unchanged from the present area boundaries.

2.2 Support Services

a. The Contractor shall provide continuous 24 hours, 7 days a week network assistance and support (operation and maintenance).

b. The contract shall identify one primary and one alternate single point-of-contact (POC) for technical support.

c. The Contractor shall describe in writing their trouble reporting and escalation procedure, including telephone numbers to be used in reporting troubles 24/7 and a single point-of-contact to serve as the trouble management coordinator.

d. The Contractor shall provide to the Government a list of management personnel contacts to be used by the Contracting Officer Representative (COR) in an escalation process in situations where troubles are not likely to be corrected within an acceptable time frame, reference paragraph 2.2.1.

e. The trouble management coordinator shall provide progress reports to the COR throughout problem resolution efforts. COR will determine the number of progress reports required.

f. Miscellaneous support service and charges may be required to support mission requirements such as late fees, taxes, directory assistance; additional lines and\or numbers, moves and changes.

g. The Contractor shall adhere to International Telecommunications Union (ITU) and

American National Standards Institute (ANSI) standards for connectivity services.

2.2.1 The Government’s definition for catastrophic, major and minor outages and remedial service required response time for each are as follows:

a. Catastrophic. Demands immediate attention, such as a total loss of service, loss of network control, and loss of call processing capability to 95 percent or more of equipped lines and/or trunks. Technical service shall be dispatched and on-site within 2 hours or less from the time the outage is reported to the Contractor.

b. Major. Demands rapid action. Includes loss of service to a subscriber line group; fuses for common groups of channels, and control of groups of channels and control to groups of changes; one of a redundant subsystem (e.g., one processor or one memory) fails but the other is working without problems; loss of battery charging current; dial-tone delay over 3 seconds on 20 percent or more of calls when line load control is not implemented; post-dialing delay over 10 seconds on all intra-office calls. Technical service shall be dispatched and on-site within 4 hours or less from the time the service call is reported to the Contractor.

c. Minor. Non-emergency conditions that cause degraded service or a fault condition that makes the system perform at a level less than that for which it is designed; condition discovered in automatic routing which has not shown in the operation of the equipment, but requires attention; dial-tone delay over 3 seconds on 1.5 percent to 20 percent of calls when line-load control is not implemented; post dialing delays on all intra-office calls for 1 to 10 seconds.

Technical service shall be dispatched and on-site no later than 1200 noon the next business day.

2.2.2 Level of Support

The Contractor is responsible for dispatching the appropriate level of support required to successfully respond to the outage for diagnosis and repairs as described in paragraph 2.2.3 of this document. At any level, the response time shall not exceed that set forth in paragraph 2.2.1 of this document.

2.2.3 Diagnosis and Repairs

The Contractor shall diagnose and repair outages. A diagnosis report shall be provided to the COR no later than 1 hour from the time the technician reports on-site. The diagnosis report, at a minimum, shall include a definition of the problem and an estimated repair timeframe. The response time for each level of outage is provided in paragraph 2.2.1 of this document. At the end of the repair window, the Contractor shall provide the Government COR with a written status report summarizing the problem and repairs made.

2.2.4 Re-sale of Existing Service

There are no provisions for resale of services.

2.2.5 Traffic Studies

The Contractor shall provide to the Government COR a minimum of one traffic study per year, on all trunks covered by the PWS, at no additional cost to the Government.

2.2.6 Standards

The Contractor shall adhere to the following:

a. The Contractor shall conform to, and be compliant with, established ITU and ANSI standards.

b. When performing work for the Government, the Contractor shall employ only qualified

Telecommunications Technicians with experience in the telecommunications field for the specified work.

c. The Contractor is responsible for maintaining personnel, who are fully qualified, certified, and competent to perform the specified telecommunications services both on an emergency and routine basis during the established contract period.

d. The Contractor shall keep areas in a clean, neat, and safe condition at all times.

e. Contractor equipment approved by the Government for connection to the Base

Telecommunications network(s), including all wiring and connectors, shall be tested using approved telecommunications, ITU, and/or ANSI standards.

f. Materials provided under this contract, including additional features, optional equipment, and basic software, shall be commercially available as an off-the-shelf item requiring no further development and shall have been fully tested, approved, or demonstrated in the commercial or Government marketplace to meet the intended usage.

g. The Contractor shall staff, provide, and maintain, at its own expense, during the entire performance of the contract, the appropriate insurance coverage in accordance with “Insurance- Work on a Government Installation” clause Federal Acquisition Regulation (FAR) Reference 52.228-5.

h. The Contractor shall provide all necessary material, supervision, management communications, and administrative support services (printing, reproduction, and miscellaneous support) as necessary to support this contract.

i. All personnel, vehicles, labor, tools, materials, supplies, test equipment, diagnostics, manuals, schematic drawings, facilities, and major/minor components required by the Base Communications Office (BCO) for telephone exchange access services and telecommunications support under the terms of this contract shall be furnished by the Contractor. There will be no Government Furnished Property for this contract.

j. The Contractor shall submit monthly electronically invoices in the Wide Area Work Flow (WAWF) system.

PLEASE NOTE: (NCTAMS LANT) NORFOLK, VA N9 JACKSONVILLE WILL

NOT PAY ANY PAPER FORM INVOICES AND WILL NOT BE LIABLE FOR

ANY LATE FEES/CHARGES THAT MAY INCUR IF INVOICES NOT

SUBMITTED VIA REQUIRED WAWF SYSTEM.

k. The Contractor will correctly label all demarcation points/cables with a clearly defined and readable tag to include but not limited to circuit ID and number.

3.0 Setup and Configuration Requirements Summary

3.1 ISDN PRI Trunk Facility Setup/Configuration

a. Trunks service selection per call basis in a descending sequential hunt pattern.

b. 64 kilobits per second (64Kbps).

c. D-channel DSO clear channel signaling per ISDN specifications.

d. ANI (caller ID) per trunk.

e. The T1/DS1 configured for ESF B8ZS line coding.

f. The Tl/DS1 terminated by DSX smart jack RJ-45 connector

g. Trunks provide a stratum- 1 timing reference

h. Set-up and teardown signaling over the D-channel per trunk

i. Long distance service GSA Schedule 70

j. Service access to DSN

k. BLOC - Prevent the addition of unauthorized third party, non-regulated, non-toll, miscellaneous category recurring charges to customer’s accounts.

l. Directory listings one each

3.2 DID/DOD Two-Way Trunks

a. Trunks configured Local Exchange Digital ISDN PRI DID/DOD

b. ISDN PRI Trunks: 6

c. PRI “D” channels: 2

d. PRI “B” channels: 142

3.3 DID/DOD Numbers

a. DID/DOD Number: 10,000

b. DID/DOD Number range: (912) 573-0000 through (912) 573-9999

3.4 Commercial Access Lines

a. Analog commercial subscriber lines: To Be Determined (TBD)

b. Analog commercial Transport lines: TBD

c. Radio Circuits: TBD

d. Current dialing restrictions apply

3.5 Dialing Capabilities

a. Emergency (911) service

b. National Relay service

c. Existing toll free 800

d. Local exchange

e. long distance

f. Local operator

g. international operator

h. Local directory service

i. long distance directory service

j. Local calling area unchanged boundaries

k. Current dialing restrictions apply

3.6 Outside Cable Plant Requirements

The Navy owned outside infrastructure is the responsibility of NCTAMSLANT Norfolk -

Jacksonville Kings Bay BCO to maintain and to ensure maintenance is performed and installed properly.

4.0 Base Level Information Infrastructure and Contingency/Emergency Support

The NSB Kings Bay BCO Base Level Information Infrastructure (BLII) is the primary means for the transfer of voice and digital information between and among Navy activities and other officially authorized DOD and United States (U.S.) Federal entities operating on, or within, the immediate vicinity of, U.S. Navy installations supported by NSB Kings Bay.

The BLII also provides connectivity for shore-based activities to long haul and tactical fleet telecommunications gateways. Details of contingency and emergency support required are provided in sections 4.1, 4.2, 4.3, and 4.4.

4.1 Support Fleet/Joint Exercises/VIP Visits

NSB Kings Bay BCO provides telecommunications services and support to meet emergency requirements such as military exercises and contingencies; Fleet visits to the NSB Kings Bay area; support of VIP visit requirements; and natural or manmade disasters. These exercise or emergency conditions may require the Contractor to maintain normal operations while supporting the contingency event.

The Contractor shall support Fleet, Joint exercises, and VIP visits conducted at the NSB Kings Bay complex while maintaining normal operations as required by the Government. The Government will notify the Contractor of exercise schedules as NSB Kings Bay BCO is notified.

The Contractor shall provide exercise support requirements requested by the government.

Mission support includes tasks described in Section 4.2 Provide Emergency and Disaster Support.

4.2 Provide Emergency and Disaster Support

The Contractor shall provide telecommunications support services in the event of emergencies and natural or manmade disasters such as hurricanes, tornadoes, fire, or emergency rescue efforts. This may require coordination with other providers. Emergency support includes tasks such as the following:

a. Attend coordination meetings

b. Evaluate and determine support requirements

c. Design and engineer required repairs

d. Repair or replace telecommunications equipment

e. Conduct and coordinate operational tests

f. Perform installation QC

g. Place requested services online

h. Provide after-action reports

4.3 Emergency and Disaster Support Response Times

Once notified (i.e., cellular phone), the Contractor shall be at the scene of the emergency within the following time frames:

Normal Hours Outside Normal Hours 7:00am – 5:00pm 5:01pm-6:59am NSB Kings Bay 1 hour 2 hours

4.4 Develop an Emergency Restoration Plan

Emergency events such as hurricanes or tornadoes could cause extensive damage to the BLII. If the repairs required to fully restore all customer service exceed the available capacity of the BLII, the Contractor shall develop an emergency restoration plan to restore services in priority order as defined by the Government until BLII capacity is exhausted. After the emergency or disaster is over, the Contractor shall evaluate the impact on the BLII and make recommendations via a proposal as to how to restore full service to all customers. The BLII shall be operated in a degraded mode until the proposed solution is funded and work performed.

5.0 Specific Requirements

5.1 Facilities and Upgrades

It is the responsibility of NCTAMS LANT, Southeast BCO Division (N94), to provide a secure operational telecommunications environment for NSB Kings Bay 24 hours per day for 7 days a week on (24/7). The BCO is responsible for ensuring continual enhancement of the telecommunications infrastructure while making sure customers receive outstanding, responsive, and reliable support as changes are rapidly occurring in the telecommunications arena.

Therefore, the Contractor shall, on a continuous 24/7 basis, be able to provide facilities (fiber, copper, and switching equipment) including hardware and software upgrades that are continually required of technology-based solutions and customer requirements.

The Contractor shall provide and keep telephone networks technically updated and operationally maintained. The Contractor will administer its network to ensure provision of acceptable telecommunications on a continuous 24/7 basis as required by the Government.

The Contractor shall keep and maintain facilities and dial tone services to NSB Kings Bay on a continuous 24/7 basis as required by the Government.

5.2 Billing

The Contractor will be responsible for providing charges to the correct customer and vendor.

The Government is only responsible for contractual billing with the Contractor and not charges occurred with sub-Contractors requested by the Contractor for telecommunications services and equipment.

The Contractor shall provide a detailed monthly bill for the Government. In the event of adjustments for the service established or discontinued in any billing period, the charge will be prorated to the number of days based on a 30-day month.

5.3 Trouble Reporting

The Contractor shall establish accurate and reliable procedures for trouble reporting to the Government as stated in Section 2.2 Support Services. The Contractor must be able to identify phone numbers/circuit IDs and associated locations. The Contractor shall provide status and completion of trouble repair to the designated Government POC. The required time of responding and completing any repair is the responsibility of the Contractor regardless of second and third party vendors are involved in resolving trouble report.

6.0 Contractor Personnel and Security Requirements

The Contractor shall provide personnel who are qualified to perform the work described in this PWS. Contractor personnel must be United States citizens, and be able to communicate effectively in English, both orally and in writing.

6.1 Access to Federal Facilities

Homeland Security Presidential Directive (HSPD)-12; Policy for a Common Identification Standard for Federal Employees and Contractors, mandates Government-wide standard for secure and reliable forms of identification issued by the Federal Government to its employees and/or Contractors (including Contractor employees) for gaining physical access to Federally controlled facilities and logical access to Federally controlled information systems. HSPD-12 directs the Department of Commerce to develop a Federal Information Processing Standards (FIPS) publications to define such a common identity credential. Under this clause, and its implementing directives; Contractor and Contractor employees working at a federally controlled base, facility, or activity performing under this contract shall meet HSPD-12 and FIPS credentialing standards for issuance of the Defense Biometric Identification System (DBIDS) Personal Identity Verification (PIV) card.

When access to a base, facility, or activity is required, Contractor employees shall in-process with the Navy Command Security Manager prior to start of contract and shall out-process prior to their departure at the completion of the individual’s performance under the contract. In-processing/Out-processing will be coordinated through the COR/ACOR.

To obtain a DBIDS credential and obtain base access; Contractor shall acquire DoD sponsorship via the COR/ACOR, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport or a Real ID Act-compliant state driver's license. Vetting occurs when the individual's background check/investigation and identification are compared against authoritative criminal justice data bases and favorably adjudicated, and the individual has a letter or official document (Sponsorship Letter or SECNAV Form 5512-1) from the sponsoring organization (NCTAMS LANT) which articulates the reason for access. When the above criteria are satisfactorily met, DBIDs credentials are issued.

6.2 Contractor Suitability Background Investigation Requirements

DOD security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Government sponsor recognizes Contractor position sensitivity as Non-Sensitive/Moderate Risk requiring a Suitability Tier 2/Tier 2S background investigation. Duties involve Key Resources, public or privately controlled, essential to the minimal operations of the government; government service delivery, including customer service; requiring integrity or efficiency of the service; and activities demanding a significant degree of public trust (government programs or operations).

At a minimum, each Contractor employee must be a US citizen and have a favorably completed Tier 2/2S to obtain a favorable suitability determination to work on contract. Each Contractor employee assigned to work on this contract is required to provide and/or complete:

Employee Profile Sheet for eQuip processing (Full Name, SSN, DOB, POB, Contact Information (work number and email address)

CVF Form - Citizenship Verification Form (signed/dated by the Company Facility Security Officer/Representative) Two identity source documents, at least one which is a valid Federal or State government-issued picture identification, SF-85P Questionnaire for Public Trust Positions (or equivalent OPM investigative product) FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements

The Contractor will be responsible for completing and adhering to the Navy Command Security Contractor Security Vetting Process to ensure the correct security vetting happens prior to Contractors reporting to work and providing required "access" in performance of contract duties.

Failure to provide the required documentation at least 60 days prior to the individual’s start date shall result in delaying the individual’s start date.

Regardless of their duties, all Contractor employees shall in-process with the Navy Command's Security Manager prior to start of contract and shall out-process prior to their departure at the completion of the individual's performance under the contract. In-processing/Out-processing will be coordinated through the COR/ACOR.

The Contractor shall ensure an active continuous evaluation program for the continuous evaluation of personnel suitability eligibility or assignment to contract duties. Contractor shall inform the COR/ACOR via email within 24-hours and submit a written electronic report within five (5) business days of incidents of misconduct by its employees that violate the laws of the United States.

6.3 Interim Access

The Navy Command's Security Manager may authorize issuance of interim suitability determination upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received, and a favorable determination is not made, the Contractor employee working on the contract under interim access will be denied approval to continue to work on contract.

6.4. Denial or Termination of Access

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the Contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The Contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally controlled information system/network and/or to government information, meaning information not authorized for public release.

6.5 Physical Security

a. Some work areas are controlled access areas that require an escort of all Contractor personnel. Access will be approved and controlled by station Point of Contact (POC) and NSB Kings Bay Security Officer. Prior contact will be required before access will be granted to Contractor personnel. A list of all Contractor personnel needed on each job will be submitted to NCTAMS LANT BCO COR/ACOR, for validation and submission to station POC for approval, prior to start of work in a controlled access area.

b. All Contractor personnel will be required to always have a company ID card with picture in plain view when onboard the government facility.

c. All Contractor personnel are required to conform to all base regulations, to include designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permits, use of cellular, mobile, radio phones, photographing base facilities, infrastructure, restricted areas, prohibited items.

d. All Contractor-owned or private transportation vehicles entering government installations may be subject to search each day prior to being granted access.

e. All Contractor personnel will be required to sign in and out of the Visitor Logbook provided by the Government in the BCO and all switch area locations.

f. The Contractor shall comply with physical security standards for a Level One and Two restricted areas per OPNAVINST 5530.14 and NCTAMS LANT INST 5530.14 (series) for the protection of the BCO and supporting structures and facilities.

g. The Contractor shall coordinate with the COR for access badges and lock and key control for assigned spaces. The NAVSUBASE Security Officer maintains access and lock and key control for all NAVSUBASE buildings. The Contractor shall sign for assigned keys as appropriate, with coordination provided by the COR.

h. The Contractor shall comply with the host and NCTAMS LANT regulations for obtaining personnel identification and vehicle passes. Certifications of need for access to the base and assigned buildings will be coordinated with the NCTAMS LANT COR/ACOR.

i. All Contractor employees shall be provided a security briefing covering site access control procedures, key control, prohibited items in restricted/controlled spaces, and action to be taken in the event of emergency situations (fire, bomb threat, active shooter) and antiterrorism.

j. During the on-going performance of the contract, if any Contractor personnel are identified by the COR/ACOR as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population the Contractor shall take appropriate steps to remove and replace such personnel. The Contractor shall not be reimbursed for costs associated with such removal, including the costs for replacement of personnel.

6.6 Access to DOD/DON IT Systems

Access to DOD/DON IT Systems is not required under the contract.

6.7 Contractor’s Security Representative

The Contractor shall designate an employee to serve as the Contractor’s Security Representative.

Within three workdays after contract award, the Contractor shall provide to the requiring Navy Command Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter.

7.0 ACRONYMS

This is a standardized list of telecommunications terms. All acronyms may not appear in the

PWS.

5ESS Class 5 Electronic Switching System ANI Automatic Number Identification ANSI American National Standards Institute B8ZS Binary 8-Zero substitution BCO Base Communications Office BLII Base Level Information Infrastructure ACOR Alternate Contracting Officer’s Representative COR Contracting Officer’s Representative DID Direct Inward Dialing DOD Direct Outward Dialing DoD Department of Defense DSL Digital Subscriber Line DSN Defense Switched Network

CLAUSES INCORPORATED BY FULL TEXT

SUPTXT204-9400(4-22) CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED

FACILITIES, SENSITIVE INFORMATION, INFORMATION TECHNOLOGY SYSTEMS OR PROTECTED

HEALTH INFORMATION

The following shall be inserted in full text in all solicitations and contracts (including commercial acquisitions) which require contractor unclassified access to federally controlled facilities, sensitive information, Information Technology (IT) systems or protected health information. For commercial acquisitions, this text shall be incorporated into either the SOW or PWS.

The security text does not apply in cases where the contractor/vendor does not have access to Navy Marine Corps Intranet (NMCI) computers, is not issued a Common Access Card (CAC) and is involved in training or other short term duties of less than 30 days duration that allow for the use of a visitor request. In these cases, the government employee must submit a Visitor Access Request (VAR) to the main gate or applicable processing entity for your facility and assume responsibility to escort those without CAC Credentials.

This local text does not apply to non-United States (U.S.) Nationals (foreign nationals) who are contactor employees performing work overseas. The local text is applicable to the U.S. Nationals living in the U.S. or overseas who are performing work on a Navy contract.

The investigation of a non-U.S. national at a foreign location must be consistent with a National Agency Check with Written Inquiries (NACI), to the extent possible and include a fingerprint check against the Federal Bureau of Investigation (FBI) criminal history database, an FBI investigations file (name check) search and a name check against the terrorist screening database. Also, the above cited reference notes that Foreign Nationals may not be granted CAC credentials until completion of their investigation and not in the interim.

Per Department of Defense Memorandum (DoDM) 5200.2, Department of Defense (DoD) components must initiate and ensure completion of a background investigation before applying the credentialing standards to a non-U.S.

national at a foreign location. The background investigation must be favorably adjudicated before a CAC can be issued to a non-U.S. national at a foreign location. The type of background investigation may vary based on standing reciprocity treaties concerning identity assurance and information exchanges that exist between the U.S. and its allies or agency agreements with the host country.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE

INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD

Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. FD-258 Fingerprint Card

d. Completed Electronic Investigation (EQIP)

e. All contractor resource(s) must have an active Joint Personnel Adjudication System (JPAS) profile

f. Common Access Card(CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEM

In Accordance With (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include PHI. All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT- II. IT Levels are determined by the requiring activity's Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher level investigation than the National Agency Check (NAC) with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required.

Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance (IA) Technical Level 1, and must be trained and certified on the Operating System (OS) or Computing Environment (CE) they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy CSM and ISSM/IAM manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the Contracting Officers Representative (COR) shall sign the SAAR-N as the supervisor.

The SAAR-N shall be forwarded to the CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

INTERIM ACCESS

The CSM may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the contractor's security representative. Within three (3) work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative shall be the primary point of contact on any security matter.

The contractor's security representative shall not be replaced or removed without prior notice to the Contracting Officer and CSM.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non- Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and PHI, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions.

At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

- SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product)

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission

- Original Signed Release Statements

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than ten (10) years) throughout the contract performance period. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy command's ISSM/IAM. Completion and approval of a SAAR-N form is required for all individuals accessing Navy IT resources. The SAAR-N shall be forwarded to the Navy CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the CSM. The CSM will review the submitted documentation for completeness prior to submitting it to the OPM; Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The CSM will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a VAR via the JPAS or a hard copy VAR directly from the contractor's security representative. Although the contractor will take JPAS owning role over the contractor employee, the Navy command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract.

The contractor shall include the IT position category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee's performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

- Must be either a U.S. citizen or a U.S. permanent resident with a minimum of 3 years of legal residency in the U.S. (as required by the Deputy Secretary of Defense DTM 08-006 or its subsequent DoD Instruction (INST)) and

- Must have a favorably completed NACI or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the CSR must submit for all employees each of the following:

- SF-85 Questionnaire for Non-Sensitive Positions

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

- Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed NACI or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

* Consult with your CSM and ISSM/IAM for local policy when IT-III (non-sensitive) access is required for non- U.S. citizens outside the U.S..*

**Alternative language which may be included as appropriate:

Contractor and all Contractor personnel with access to or responsibility for XXXXXX of this contract shall comply with DoD Directive 8500.1E IA, DoDI 8510.01 Risk Management Framework (RMF) for DoD IT, DoD Directive

5400.11 DoD Privacy Program, DoD 5200.2-R Personnel Security Program and HSPD 12.

X.1 Be CAC ready at the IT Level II prior to reporting for work.

X.2 At minimum, all contractor personnel must possess/maintain a favorable Tier 3 investigation; formerly a NAC with Local Agency Check and Credit Check (NACLC). This requirement is critical in order to access the data base systems within NAVSUP. It is Contracting Companies; responsibility to ensure that 100% of the contractors have the Tier 3 investigation/IT Level II. In addition, interim approval of clearances is not authorized.

X.3 Be citizens of the U.S.

X.4 If at any time, any contractor person requiring a CAC is unable…