RFQ-Attachment1_Statement of Work.pdf
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- Solicitation number
- 75N95024Q00340-RFQ
About this file
This document is a Statement of Work (SOW) for a Request for Quotation (RFQ) to provide preventive maintenance and repair services for three RoboSep-S cell separation instruments at the National Institute on Aging's Biomedical Research Center in Baltimore, Maryland.
The contractor shall provide all services, personnel, materials, and equipment necessary to perform routine preventive maintenance, repairs, and software upgrades on the specified instruments. The anticipated period of performance is a 12-month base period from August 2024 to August 2025, with four 12-month option periods. The acquisition is being conducted under simplified acquisition procedures as a commercial service with no set-aside. Evaluation factors include technical capability, price, and past performance. The solicitation number is 75N95024Q00340-RFQ, and responses are due by 5:00 PM EDT on July 19, 2024.
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Text version
FAR Part 11—Describing Agency Needs
STATEMENT OF WORK - SOW
GENERAL INFORMATION
Title of Project:
Maintenace and repair service for RoboSeps RSS-2145, RSS-2416 and RSS-2688.
Statement of Need and Purpose:
The purpose of this requirement is to purchase preventive maintenance for the three RoboSep-S equipments (RSS-2145, RSS-2416 and RSS-2688) owned and operated by the National Institute on Aging and located at the Laboratory of Molecular Biology and Immunology (LMBI). Preventive maintenance is a proactive way to avoid unscheduled downtime from a potential service event, and also ensures that the instrument is routinely maintained. The contractor shall provide all resources necessary to accomplish the tasks that are described in this statement.
Background Information and Objective:
Maintenance service is required for continuous service of the instruments. The preventive maintenance (PM) service shall include complete instrument repair, including labor, replacement parts and shipping, the use of a loaner instrument and travel. In addition, PM service shall include:
• Instrument decontamination and cleaning
• Software verification and upgrades
• Hardware and fastener verification
• Electrical card, cabling and connector verification
• Full positional verification
• Required maintenance on drive systems
• Related shipping costs (if applicable)
• Touchscreen, tip head and stripping verification
• Fluidic system and tubing verification
• Pump, drive and robot homing verification
Period of Performance:
The required period of performance shall include one 12-month base period and four 12-month option periods. The anticipated periods of performance are as described below:
Base Period: 08/05/2024 – 08/04/2025 Option Period One: 08/05/2025 – 08/04/2026 Option Period Two: 08/05/2026 – 08/04/2027 Option Period Three: 08/05/2027 – 08/04/2028 Option Period Four: 08/05/2028 – 08/04/2029
Place of Performance:
The place of performance shall be National Institute on Aging, Biomedical Research Center (BRC), located at 251 Bayview Blvd, Baltimore, MD 21224-6825.
FAR Part 11—Describing Agency Needs
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.
Specific Requirements:
The contractor shall provide the following services:
• Immediate assistance by phone
• Remote technical support by an Instrument Specialist
• Same-day decision on recommended course of action
• Temporary replacement units
• On-site support by an Instrument Specialist
• All parts, labor, travel and other expenses required to complete a repair
The contractor will provide us with unlimited telephone support, travel to our facility for repair when needed. Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. The services must be provided by OEM certified service technicians.
GOVERNMENT RESPONSIBILITIES
When the Contractor is on-site for maintenance and repair support provision, the Government will provide workspace and access to the equipment needing support. The field service technician will be required to notify the NIA staff for appropriate access.
DELIVERY OR DELIVERABLES
The Contractor shall provide a service report at the completion of each maintenance, repair or telephone support service. Documentation shall be provided by the vendor to show they completed the service on the equipment and left with the Government Point of Contact (POC). The service technician is to present a service ticket that briefly details the work performed.
REPORTING REQUIREMENTS
The contractor will provide reports which detail all maintenance and repair work performed for each instrument during the reporting period. Each service report shall be providedin electronic format.
OTHER CONSIDERATIONS
Travel:
Service shall be performed at the government location and travel time is included in the service agreement.
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