RFQ 36C26023Q0733 Pest Control.pdf

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S207 Pest Control Management, Puget Sound VAHCS, WA - Dept of Veterans Affairs
Solicitation number
36C26023Q0733
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This solicitation is for integrated pest management services at multiple Department of Veterans Affairs facilities in Washington state. The contractor will provide regular pest removal, suppression, and prevention at the VA Seattle, American Lake, and Fort Lawton campuses as well as six transitional residences. Services include five visits per week at Seattle, three at American Lake, and two at Fort Lawton, with monthly visits to each residence. The contractor will also treat odor issues at American Lake restrooms. The base period of performance is August 1, 2023 through July 31, 2024, with four optional one-year extensions. The solicitation includes pricing tables for the base and option years. The contractor must submit qualifications and pest control plans and maintain on-site records. Emergency response within four hours is required.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

663-23-3-569-0049

36C26023Q0733 07-07-2023

Danielle Carrico 208-422-1000 x7420 07-21-2023

10:00 AM MDT

36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

X 100

X

561710

$17.5 Million

NET 30

N/A

X

Department of Veterans Affairs Puget Sound VAHCS

1660 South Columbian Way Seattle WA 98108

36C260

NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

Integrated Pest Management Services, Base + 4 Option Years. See PWS.

Period of Performance:

Base: 1 August 2023 - 31 July 2024 Option 1: 1 August 2024 - 31 July 2025 Option 2: 1 August 2025 - 31 July 2026 Option 3: 1 August 2026 - 31 July 2027 Option 4: 1 August 2027 - 31 July 2028

Attn Vendors: Reference E.2. for quote submission requirements and questions, as well as E.13 for quote evaluation criteria. Review applicable clauses to line items 0005 and 0006.

Vendors must submit certification under VAAR 852.219-75 with their quote.

See CONTINUATION Page

663-3630162-569-856400-2580 0100561Z2

X X

36C26023Q0733

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022) ALTERNATE I (NOV 2021)

C.3 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

C.4 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...45

C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.8 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.9 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.10 852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (MAY 2020)

C.11 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN

2023)(DEVIATION)

C.12 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING--

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN

2023)(DEVIATION)

C.13 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.14 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..53

C.15 VAAR 852.246-71 REJECTED GOODS (OCT 2018)

C.16 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JUN 2023)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION – KING CO

D.2 WAGE DETERMINATION – PIERCE CO

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 ADDENDUM TO FAR 52.212-1. ADDITIONAL QUOTE PREPARATION

INSTRUCTIONS AND QUESTIONS

E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.5 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.6 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.7 52.216-1 TYPE OF CONTRACT (APR 1984)

E.8 52.216-31 TIME-AND-MATERIALS/LABOR-HOUR PROPOSAL

REQUIREMENTS—COMMERCIAL ACQUISITION (NOV 2021)

E.9 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.10 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.11 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.13 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.14 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly in arrears.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

https://www.tungsten-network.com/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 mo __________________ __________________ VA Seattle Campus, Regular removal, suppression and prevention of pests. 5 visits per week.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent Control

VA American Lake Campus, Regular removal, suppression and prevention of pests. 3 visits per week.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

VA Ft Lawton Campus, Regular removal, suppression and prevention of pests. 2 visits per week.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

VA Transitional Residents (6 Locations), Regular removal, suppression and prevention of pests. 1 visit per month at each of the 6 locations.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

150.00 hr __________________ __________________

LABOR HOUR - Emergency and/or call back for additional services.

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The number of hours are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

1.00 jb ____$5,000.00_______ ____$5,000.00______ MATERIALS - Emergency and/or call back for additional services.

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The materials are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

VA Odor Control for American Lake Campus Restrooms. 1 application per month.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services pests. 5 visits per week.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services prevention of pests. 3 visits per week.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services of pests. 2 visits per week.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services suppression and prevention of pests. 1 visit per month at each of the 6 locations.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

LABOR HOUR - Emergency and/or call back for additional services.

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The number of hours are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The materials are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services per month.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services pests. 5 visits per week.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

VA American Lake Campus, Regular removal, suppression and prevention of pests. 3 visits per week.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services of pests. 2 visits per week.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services suppression and prevention of pests. 1 visit per month at each of the 6 locations.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The number of hours are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The materials are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services per month.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services pests. 5 visits per week.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services prevention of pests. 3 visits per week.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services of pests. 2 visits per week.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services suppression and prevention of pests. 1 visit per month at each of the 6 locations.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The number of hours are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The materials are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services per month.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services pests. 5 visits per week.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services prevention of pests. 3 visits per week.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services of pests. 2 visits per week.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services suppression and prevention of pests. 1 visit per month at each of the 6 locations.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The number of hours are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Outside reasonable, normal requirements. Not for use for performance challenges and/or inadequate performance. Cost for unexpected hazmat, interstitial, crawl space clean ups. 4-hr response time required for emergencies. Review PWS for time-and-material invoicing procedures that apply only to item 0005/0006.

The materials are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Contractor exceeds the ceiling limit at their own risk.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services per month.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

GRAND TOTAL

*The number of hours and materials (line items 0005, 0006, 1005, 1006, 2005, 2006, 3005, 3006, 4005, 4006) are an estimate only for price evaluation and budgetary forecasting. It is not a guarantee from the Government.

Base Period Total $

Option Period One (1) Total $

Option Period Two (2) Total $

Option Period Three (3) Total $

Option Period Four (4) Total $

Contract Value Grand Total $

B.3 PERFORMANCE WORK STATEMENT

1. INTEGRATED PEST MANAGEMENT SERVICES:

1.1. Furnish all labor, materials, tools, specialized equipment, and supervision necessary to perform all acceptable Integrated Pest Management (IPM) Services at the Department of Veterans Affairs Puget Sound Health Care System. Services provided will be in strict accordance with all terms, conditions, provisions, specifications, licensing requirements (Federal, State and Local), Animal Rescue League guidelines, ASPCA guidelines, IPM Program requirements and schedules of this solicitation.

2. DESCRIPTION:

2.1. SCOPE:

2.1.1. Description of Program - This specification is part of a comprehensive IPM

Program for the premises listed herein. IPM is a process for achieving long term, environmentally sound pest elimination using a wide variety of technological and management practices. Control strategies in an IPM Program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pest.

2.1.2. Contractor Service Requirements - The Contractor shall furnish all supervision, labor materials, and equipment necessary to accomplish the surveillance, trapping, pesticide application, and pest removal components of the IPM Program. The Contractor shall provide detailed, site-specific recommendations for structural and procedural modifications to aid in pest prevention.

2.1.3. The services will include:

2.1.3.1. Regular removal, suppression, cleanup and prevention of pest at each identified location (Performance Requirement 1).

2.1.3.2. Emergency and/or call back services outside of reasonable, normal requirements (Performance Requirement 2). The emergency and/or call back is not to be used for performance challenges and/or inadequate performance. See invoicing procedures below when billing emergency and/or call back for line items 0005 and 0006 (time-and-material).

2.1.3.2.1. Identified Emergencies: For any identified emergency by the COR and/or POC, the contractor shall respond to these exceptional circumstances within a 4-hour response time, the contractor shall immediately notify the CO or COR and indicate an anticipated completion date/time.

2.1.4. Cleanup of Infestations - When requested by Contract Officer Representative (COR) and/or designated Point of Contact (POC), the contractor will provide staff and materials to clean up specified areas of pest infestation. This clean-up will be done in a way that contains and controls dust so that it will not leave the area of the clean-up. This clean-up will eliminate any potential contagion from the specified pest. Cleanup of infestations may be completed during regular visits or as part of emergency and/or call back if the event falls outside of regular visits.

2.1.5. VA Odor Control – the American Lake Campus requires deodorizer dispensers in some Unisex restrooms. Restrooms with deodorizer dispensers are located in Building 200 (CLC), Building 81 (PCC), and Building 2 (Blind Rehab). The breakdown of dispensers: Building 200 has 30 dispensers, Building 81 has 17 dispensers, and Building 2 has 10 dispensers making a total of 57 dispensers. One application per month is required. Contractor shall coordinate the application in advance with COR and/or POC to minimize patient/staff impact, as well as properly closing off restrooms during application. In addition, contractor will supply up to (2) cases of “Champion Spray Scents” (or other hospital approved product) for all other restrooms that will be administered by the housekeeping supervisor as necessary.

3. PEST INCLUDED:

3.1. Pest included inside: The contractor shall meet the performance expectations of the client in suppressing the following pests, but not limited to, indoor populations of rats, mice, cockroaches, ants, flies, spiders, wasp, bed bugs and any other arthropod pests not specifically excluded from the contract.

3.2. Pest included outside: The contractor shall meet the performance expectations of the client in suppressing the following pests that are located outside, but within the boundaries of the buildings, but not limited to, winged termite swarmer’s emerging indoors/outdoors, raccoons, skunks, woodchucks, pigeons, deer, dogs, cats, birds, bats, snakes and all other vertebrates other than commensal rodents, termites and other wood-destroying organisms, cockroaches, ants, flies, spiders, wasp and mosquitoes.

4. INITIAL BUILDING INSPECTIONS:

4.1. The Contractor shall complete a thorough, initial inspection of each building or site at least five (5) working days prior to the starting date of the contract (Deliverable 1). The purpose of the initial inspection(s) is for the contractor to evaluate the pest control needs of all premises and to identify problem areas and any equipment, structural features, or management practices that are contribution to pest infestations. A copy of the initial inspection will be provided to the COR and/or POC. Access to building spaces shall be coordinated with the COR and/or POC.

5. PEST CONTROL PLAN:

5.1. The Contractor shall submit to the COR and/or POC, as well as Contracting Officer

(CO), a Pest Control Plan at least five (5) working days after starting date of the contract (Deliverable 2). Upon receipt of the Pest Control Plan, the COR will render a recommendation within two (2) working days to the CO concerning the acceptability of the plan. If aspects of the Pest Control Plan are incomplete or disapproved, the contractor shall have two (2) working days to submit revisions.

5.2. The Contractor’s Pest Control Plan must be based on the facility’s Integrated Pest

Management Plan and meet all requirements within the scope of this contract. The Pest Control Plan will be based on Integrated Pest Management approach and guideline. The Pest Control Plan shall consist of five parts as follows:

5.2.1. Proposed Materials and Equipment for Service. The Contractor shall provide current labels and Safety Data Sheets (SDS) of all pesticides to be used, and brand names of pesticide application equipment, rodent bait boxes, insect and rodent trapping devices, pest monitoring devices, pest surveillance and detection equipment, and any other pest control devices of equipment that may be used to provide service.

5.2.2. Proposed Methods for Monitoring and Surveillance. The Contractor shall describe methods and procedures to be used for identifying sites pest harborage and access, and for making objective assessments of pest population levels throughout the term of the contract. The Contractor will provide documentation depicting methods in which the Integrated Pest Management approach was applied in all pesticide service operations.

5.2.3. Service Schedule for each Building or Site. The Contractor shall provide complete service schedules that include weekly or monthly frequently of Contractor visits, specific day(s) of the week of Contractor visits, and approximate duration of each visit.

5.2.4. Structural or Operational Changes. Description of any structural or operational change that would facilitate the pest control effort. The Contractor shall describe site-specific solutions for observed sources of pest food, water, harborage, and access.

5.2.5. Commercial Pesticide Applicator Certificates or Licenses. The Contractor shall provide photocopies of State-issued Commercial Pesticide Applicator Certificates or Licenses for every Contractor employee who will be applying on-site pesticides under this contract. The Contractor shall be responsible for carrying out work according to the approved Pest Control Plan. The Contractor shall receive the concurrence of the COR and/or POC prior to implementing any subsequent changes to the approved Pest Control Plan, including additional or replacement pesticides and on-site service personnel.

5.3. The Pest Control Plan shall be maintained by the Contractor and updated appropriately. Any revisions to the plan will be submitted to COR and/or POC, as well as Contracting Officer. Upon receipt of the revised Pest Control Plan, the COR will render a recommendation within two (2) working days to the CO concerning the acceptability of the revised plan. If aspects of the Pest Control Plan are incomplete or disapproved, the contractor shall have two (2) working days to submit revisions.

6. RECORD KEEPING:

6.1. The contractor shall be responsible for maintaining a pest control logbook/file

(Deliverable 3) for each building or site specified in this contract. These records shall be kept on-site and maintained on each visit by the Contractor (Performance Requirement 3). The logbook will be present at the site after the initial Pest Control Plan is approved. Each logbook or file shall contain at least the following items:

6.1.1. Pest Control Plan. A current copy of the Contractor’s approved Pest Control

Plan, including labels and SDS for all pesticides used in the building, and names of all pest control devices and equipment used in the building, and the Contractor’s service schedules for the building.

6.1.2. Records: Pest Control Work and Inspection Report, or an equivalent. These forms will be used to advise the Contractor of routine service requests and to document the performance of all work, including emergency work. Upon completion of a service visit to the building or site, the contractor’s employee performing the service shall sign and date the record and return it to the logbook or file on the same or succeeding day of the services rendered. Monthly summary report shall be reported to the COR at each facility.

6.1.3. Contractor’s Service Report Forms. Customer copies of the Contractor’s

Service Report Form, documenting all information on pesticide application required by statute in the jurisdiction where service is performed. These forms shall not be mandatory if all required information on pesticide application is included on the Pest Control Work and Inspection Report. At a minimum, the Service Reports will contain:

6.1.3.1. Specific location of reported activity.

6.1.3.2. Identification of pest

6.1.3.3. Analysis of pest activity and reasons for infestation

6.1.3.4. Listing of all non-chemical actions taken

6.1.3.5. Listing of chemicals used by name, EPA registration number, percentage of active ingredient applied, and amount of chemical applied

6.1.3.6. Method of application

6.1.3.7. Square footage of applications larger in size than spot application (defined as a surface treatment to an area of no more than two square feet).

6.1.3.8. Wind direction and speed and temperature if outside.

6.1.4. Treatment Report. Contractor shall furnish a daily treatment report after each inspection. Monthly service record reports should include any adverse findings, structural deficiencies and recommendations for corrective action to be reported to

COR.

6.1.4.1. A monthly treatment report should be received at the VA facility no later than 15th of the following month (Deliverable 4).

7. MANNER AND TIME TO CONDUCT SERVICE:

7.1. Time Frame of Service Visits - The Contractor shall perform routine pest control services that do not adversely affect patients and employee health or productivity during the regular hours of operation in buildings. When it is necessary to perform work outside of the regularly scheduled hours set forth in the Pest Control Plan, the Contractor shall notify the COR and/or POC at least one (1) day in advance.

7.2. Safety and Health - The Contractor shall observe all safety precautions throughout the performance of this contract. All work shall comply with the applicable requirements of

Title 29 Code of Federal Regulations (CFR) 1910, 29 CFR 1926, and 40 CFR 751. All work shall comply with applicable state and municipal safety and health requirements (Performance Requirement 4). Where there is a conflict between applicable regulations, the most stringent will apply. The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work.

7.3. Special Entrance - Certain areas within some buildings may require special instructions for persons entering them. Any restriction associated with these special areas will be explained by the COR and/or POC. The Contractor shall adhere to these restrictions and incorporate them into the Pest Control Plan.

7.4. Uniforms and Protective Clothing - All contractor personnel working in or around buildings designated under this contract shall wear distinctive uniform clothing. The contractor shall determine the need for and provide any personal protective items required for the safe performance of work. Protective clothing, equipment, and devices shall, as a minimum, conform to United States (U.S.) Occupational Safety and Health Administration (OSHA) standards for the products being used (Performance Requirement 5).

7.5. Vehicles - Vehicles used by the contractor shall be identified in accordance with state and local regulations.

7.6. Security Requirements - The contractor employees shall not have access to VA sensitive or computer information and will follow the steps listed to receive their Badge (PIV) for General access to the buildings. The contractor employees shall require routine access. A background investigation and fingerprinting are required. Contractor employee(s) will follow these steps to acquire their intermittent access badge. 1.

Complete, in detail, the information sheet given. Be specific. This information will be used to continue the badging process so information must be accurate. 2. You will need 2 pieces of State identification that are exactly alike. Examples: No nicknames.

Middle initials should either be on both ID’s or not on either. 3. Give the completed information form to Staci Johnston, Administrative Office of Environmental Management Services so she can continue the process. (Contractor Employee will only need one piece of ID for this step). 3. Contractor employee will be given an appointment date for your fingerprints and picture for your badge. 4. Contract Employee will be given a second appointment to pick-up the badge because the badge will not be complete the same day the picture is taken. Once badge is received, it must be visible, at all times, while on the property. An escort will accompany the Contractor Employee through his route until the badging process is complete. This entire process may take up to three weeks.

7.7. All contractor personnel shall conduct themselves in a professional manner while at the facilities (Performance Requirement 6).

8. CONTRACTOR PERSONNEL:

8.1. Throughout the term of this contract, the contractor and all Contractor personnel providing on-site pesticide application must maintain certification as Commercial Pesticide Applicators in the category of Industrial, Institutional, Structural, and Health Related pest control. Uncertified individuals working under the supervision of a Certified Applicator will not be permitted to apply pesticides under this contract.

9. USE OF PESTICIDES:

9.1. The Contractor shall be responsible for application of pesticides according to the label.

All pesticides used by the Contractor must be registered with the U.S. Environmental Protection Agency (EPA). Transport, handling and use of all pesticides shall be in strict accordance with the manufacturer’s label instructions and all applicable Federal, State, and Local laws and regulations (Performance Requirement 7). The Contractor shall adhere to the following rules for pesticide use:

9.1.1. Approved Products. The Contractor shall not apply any pesticide products that has not been included in the Pest Control Plan or approved in writing by the COR and/or POC.

9.1.2. Pesticide Storage. The Contractor shall not store any pesticide product on the premises listed herein.

9.1.3. Pesticide Formulation. Contractors shall not formulate pesticides from concentrates on Department of Veterans Affairs (VA) property without written approval by the COR and/or POC.

9.1.4. Application by Need. Pesticide application shall be according to need and not by schedule. As a general rule, application of pesticides in any inside or outside area shall not occur unless visual inspections or monitoring devices indicate the presence of pests in that specific area. Preventive pesticide treatments of areas where surveillance indicates a potential insect or rodent infestation are acceptable on a case-by-case basis. Written approval must be granted by the COR and/or POC prior to any preventive pesticide applications.

9.1.5. Minimization of Risk. When pesticide use is necessary the Contractor shall employ the least hazardous material, most precise application technique and minimum quantity of pesticide necessary to achieve.

10. INSECT CONTROL:

10.1. Non-pesticide Methods of Control - The Contractor shall use non-pesticide methods of control wherever possible. For example:

10.1.1. Portable HEPA filtered vacuums rather than pesticide sprays shall be used for initial clean-outs of cockroach infestations, for swarming (winged) ants and termites and for control of spiders in webs wherever possible.

10.1.2. Trapping devices rather that pesticides sprays shall be used for indoor fly control wherever appropriate.

10.1.3. Hot water delivery devices for weeds.

10.2. Application of Insecticides to Cracks and Crevices - As a general rule, the Contractor shall apply all insecticides as “crack and crevice” treatment only, defined in the contract as treatments in which the formulated insecticide is not visible to a bystander during or after the application process.

10.3. Application to Insecticides for Exposed Surfaces or as Space Sprays - Application of insecticides to exposed surfaces or as space sprays (including fogs, mists, and ultra-low volume applications) shall be restricted to unique situations where no alternative measures are practical. The Contractor shall obtain the approval of the COR and/or POC prior to any application of insecticide to an exposed surface of any space spray treatment. No surface application or space spray shall be made while tenant personnel are present. The Contractor shall take all necessary precautions to ensure patient and employee safety, and all necessary steps to ensure the containment of the pesticide to the site of application.

10.4. Insecticide Bait Formulations - Bait formulations shall be used for cockroach and ant control wherever appropriate.

10.5. Monitoring - Sticky traps or other monitoring devices shall be used to guide and evaluate indoor pest control activity efforts wherever necessary.

10.6. Safety and Notification to Staff - All staff working in the area(s) to be treated will be pre-notified of the application, including the date, time, pest problem, and material to be applied with the exception of insect baits. Baits must be containerized or applied to cracks and crevices, or inaccessible voids. Exterior applications shall be scheduled for a time when staff, patients or visitors will not be present in the treatment area.

10.7. Special Areas of Concern - As a healthcare facility, all areas should be treated with extra precaution regarding the use of pesticides, however additional areas of concern consist of:

10.8. Patient Rooms - No treatment will be made to any room when patients are present with exception of insect baits. Baits must be containerized or applied to cracks and crevices, or inaccessible voids.

10.9. Animal Research - Use of pesticides in this area may affect research activities.

10.10. Food Service Areas. Use of pesticides in food service areas should be conducted with care to avoid contamination of food prep areas. Types of traps should also be carefully considered to avoid any pest debris entering the food (i.e., fly swatters may scatter pest detritus, so should not be used).

10.11. Child Daycare Center and Residential Areas at American Lake Division - Areas used for care of young children or residential facilities shall receive pre-notification at least 24 hours before any pesticide application is performed, with the exception of the use of insect baits, and must be posted following treatment with a sign at least 8 by 11 inches stating the date and time of the application, the product used, time when re-entry is allowed, and the name and contact information of the PCO or Contractor. The same requirements shall be followed in any exterior area specifically designated as a children’s play area.

11. RODENT CONTROL:

11.1. Indoor Trapping - As a general rule, rodent control inside occupied buildings shall be accomplished with trapping devices only. All such devices shall be affected by routine cleaning and maintenance. Trapping devices shall be checked on a schedule approved by the COR and/or POC. The Contractor shall be responsible for disposing of all trapped rodents and all rodent carcasses off-site, in an appropriate manner.

11.2. Use of Rodenticides - In exceptional circumstances, when rodenticides are deemed essential for adequate rodent control inside occupied buildings, the contractor shall obtain the approval of the COR and/or POC prior to making any interior rodenticide treatment. All rodenticides, regardless of packaging, shall be placed either in locations not accessible to children, pets, wildlife, and domestic animals, or in EPA approved tamper-resistant bait boxes. As a general rule, rodenticide application outside buildings shall emphasize the direct treatment of rodent burrows wherever feasible.

11.3. Use of Bait Boxes - Frequency of bait box servicing shall depend upon the level of rodent infestation. All bait boxes shall be maintained in accordance with EPA regulations, with an emphasis on the safety of non-target organisms. The Contractor shall adhere to the following points:

11.3.1. All bail box locations will be documented and provided to the COR

11.3.2. All bait boxes shall be placed out of the general view, in locations where they will not be disturbed by routine operations.

11.3.3. The lids of all bait boxes shall be securely locked or fastened shut.

11.3.4. All bait boxes shall be securely attached or anchored to the floor, ground, wall, or other immovable surface, so that the box cannot be picked up or moved.

11.3.5. Bait shall always be placed in the baffle-protected feeding chamber of the box and never in the runway of the box.

11.3.6. All bait boxes shall be labeled on the inside with the Contractor’s business name and address and dated by the contractor’s technician at the time of installation and each servicing.

12. TRAPPING OF OTHER VERTEBRATE PESTS:

12.1. Must be accomplished in accordance with all Federal, State, and local laws.

Disposal of trapped animals must be accomplished in the most feasible way possible.

13. INVOICING PROCEDURES – LINE ITEMS (T&M)

13.1. The Government will reimburse the Contractor for up to one (1) hour of travel time per individual per day at the designated labor rate provided the contractor provides documentation of location and date and time of both departure and arrival.

Travel reimbursement is for labor hours conducted during travel; no other costs are allowed.

13.2. Contractor is responsible for tracking and certifying all labor hours are true and correct at submission. The certifier must be an individual within the Company authorized to do so.

13.3. Once work is complete, the Contractor shall submit documentation to the COR or POC that shows a complete breakdown of work performed for the emergency or call back service. Documentation shall include the following information in a standardized format: emergency or call back, location, day and time of hours worked, number of hours worked, identified travel time with documentation, pest work completed, and any contractor provided material as applicable. All material pricing must be supported with separate receipt copies. Material may include any applicable taxes, shipping, setup fees, etc. but these must be itemized on the receipt. No material markup may be used.

13.4. Government has the right to reject any incomplete, inaccurate and lump sum labor and material pricing breakdowns submitted as part of emergency and/or call back invoices. Government has the right to audit Contractor’s submission for inaccuracies and request corrections. Contractor shall provide any necessary corrections within 10 business days and resubmit to the COR or POC. Government may use observation, CCTVs, visitor log-in/out records, etc. to verify labor hours records are true and correct.

In the event of lack of consensus on documentation that cannot be resolved between COR or POC and Contractor, the Contracting Officer shall review all documentation and make final decision.

13.5. Contractor may not exceed the ceiling price as identified online item 0005 and 0006 except at their own risk.

14. STRUCTURAL MODIFICATIONS AND RECOMMENDATIONS:

14.1. Throughout the term of this contract, the Contractor shall be responsible for advising the COR and/or PIC about any structural, sanitary, or procedural modifications that would reduce pest food, water, harborage or access. The Contractor shall be responsible for adequately suppressing all pests included in this contract. The Contractor will not be held responsible for carrying out structural modifications as part of the pest control effort. However, minor applications of caulk and other sealing materials by the Contractor to eliminate pest harborage or access may be approved by the COR and/or POC on a case-by-case basis. The Contractor shall obtain the approval of the COR prior to any application of sealing material or other structural modification.

15. PROGRAM EVALUATION:

15.1. The COR will continually evaluate the progress of this contract in terms of effectiveness and safety and will require such changes as are necessary. The Contractor shall take prompt action to correct all identified deficiencies.

16. QUALITY CONTROL PLAN:

16.1. The contractor shall establish a complete Quality Control Plan to assure the requirements of the contract are provided as specified (Deliverable 5). Within five (5) working days prior to the starting date of the contract, the Contractor shall submit a copy of this program to the COR and/or POC and CO. The program shall include at least the following items:

16.1.1. Inspection System. The Contractor’s quality control inspection system shall cover all the services stated in this contract. The purpose of the system is to detect and correct deficiencies in the quality of services before the level of performance becomes unacceptable and/or the COR and/or POC identifies the deficiencies.

16.1.2. Checklist. A quality control checklist shall be used in evaluating contract performance during regularly scheduled and unscheduled inspections. The checklist shall include every building or site serviced by the Contractor, as well as every task required to be performed.

16.1.3. File. A quality control file shall contain a record of all inspections conducted by the Contractor and any corrective actions taken. The file shall be maintained throughout the term of the contract and made available to the COR and/or POC upon request.

16.1.4. Inspector(s). The Contractor shall state the names responsible for performing the quality control inspections.

16.2. The Quality Control Plan shall be maintained by the Contractor and updated appropriately. Any revisions to the plan will be submitted to COR and/or POC, as well as Contracting Officer.

17. HOURS OF COVERAGE:

17.1. Services typically range between 8:00a.m. and 4:30pm – Monday through Friday, however service may be required outside of those time periods. Emergency Service must be available on weekends and Federal holidays.

18. FEDERAL HOLIDAYS:

18.1. The ten holidays observed by the Federal Government are: New Year’s Day, Labor Day, Martin Luther King Day, Columbus Day, President’s Day, Veterans Day, Christmas Day, Memorial Day, Independence Day, Thanksgiving Day, Juneteenth Day and any other specifically declared by the President of the United States to be a National Holiday.

19. CONTRACT ADMINISTRATION DATA:

19.1. The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes, which will affect price, quantity, or quality of performance of this contract.

20. LOCATIONS:

20.1. Environmental Management Service General Foreman will be the Point of

Contact for the following locations:

VA Seattle Campus 1660 South Columbian Way Seattle, WA 98108

Five visits per week – Monday – Friday Monday – 9:00am to 11:00am Tuesday – 5:00pm to 8:00pm Wednesday – 9:00am to 11:00am Thursday - 5:00pm to 8:00pm Friday – 9:00am to 11:00am

VA American Lake Campus 9600Veterans Drive Tacoma, Washington, 98493

Three visits per week – Monday, Wednesday and Friday Monday – 1:00pm to 5:00pm Wednesday – 1:00pm to 5:00pm Friday – 11:00am to 5:00pm

Fort Lawton 4570 Texas Way West Seattle, Washington 98199 206-762-1010, ext. 5143

Two visits per week Tuesday – 9:00am to 11:00am Thursday - 9:00am to 11:00am

Transitional Resident’s

• 1502 SO 85th Street, Tacoma, Washington 98444

• 9232 SO “A” Street, Tacoma 98444

• 5101 McKinley Ave. Lakewood, Washington 98404

• 7244 SO Sheridan, Tacoma, Washington 98408

• 9004 New Grove Ave. Tacoma, Washington 98498

• Women’s Cottage at 9004 New Grove

Avenue, Tacoma, Washington 98498

One visit per month

21. DELIVERABLES

Number Name Frequency Receipt 1 Initial Inspection 5 days before start of Period of Performance (base year only)

COR and/or POC

2 Pest Control Plan 5 days after start of Period of Performance and updated as necessary to maintain/revise

COR and/or POC, Contracting Officer

3 Pest Control Logbook/File Kept on Site (Pest Control Plan, Records, Contractor Service Report Form and Treatment Report copies)

After Pest Control Plan is approved and updated as necessary to maintain/revise

Each building/site location

4 Monthly Treatment Report

By the 15th of the following month

COR and/or POC

5 Quality Control Plan 5 days after start of Period of Performance and updated as necessary to maintain/revise

COR and/or POC, Contracting Officer

22. PERFORMANCE MONITORING

PWS SECTION REQUIREMENT AQL INCENTIVE/

REMEDY

2.1.3.1. Regular removal, suppression, cleanup and prevention of pest at each location.

No more than three verified complaints within one year regarding inadequate regular removal, suppression, cleanup and prevention of pests at each location.

Positive CPARS

Contractor conducts remedial training…

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