RFQ 2026-04 Coordination Consultant.pdf

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RFQ 2026-04- Coordinated Entry Consultant
Solicitation number
S-C01010-00015808
Issued by
Clackamas County, Oregon

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Summary of RFQ 2026-04 Coordinated Entry Consultant

This is a Request for Quotes (RFQ) issued by Clackamas County, Oregon, seeking a consultant to provide specialized technical assistance, strategic guidance, and implementation support to improve the county's Coordinated Entry (CE) system. The consultant will work with county staff, regional partners, direct service providers, and individuals with lived experience to enhance all CE components—including Access, Assessment, Prioritization, Referral, and List Management—with a focus on ensuring the system is accessible, client-centered, trauma-informed, racially equitable, and results in efficient prioritization and distribution of housing resources. Primary scope areas include strategic visioning and governance refinement, access and assessment improvements, prioritization and referral process enhancements, and policy and regional alignment efforts. Quotes are due by February 23, 2026, at 2:00 PM PST and must be submitted electronically via Bid Locker. The contract term is three years, with Year 1 focused on implementing regional CE changes and establishing governance frameworks, Year 2 dedicated to sustaining and strengthening improvements, and Year 3 completing ongoing evaluation and documentation. No specific site visit or bidder's conference is mentioned in the RFQ.

The annual contract budget is not-to-exceed $70,000 per year, for a total contract value not-to-exceed $140,000 over two years (note: scope references three years but budget only covers two). The budget allocation includes $60,000 annually for technical assistance and strategic support (estimated at 15 hours per month), $5,000 annually for travel expenses (two trips to Clackamas County at approximately $2,500 per trip), and $5,000 annually for travel hours associated with intensive onsite visits. Quoters must provide company experience, staff experience details, a not-to-exceed price, three references, and a completed Quote Certification Form. Insurance requirements include Commercial General Liability of $1,000,000 per occurrence with $2,000,000 annual aggregate, Professional Liability of $1,000,000 per occurrence with $2,000,000 annual aggregate, and Automobile Liability of $1,000,000 per occurrence. Evaluation will be based on subjective factors including company experience, staff experience, price, references, and project completion proposal with timeline. All quotes are binding for sixty days from the due date, and travel and expense reimbursement will follow Clackamas County's Travel Reimbursement Policy.

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Revised 7/2025 Page 1

REQUEST FOR QUOTES (RFQ) #2026-04

Issue Date: January 20, 2026

Project Name: Coordinated Entry Consultant Quote Due Date/Time: February 23, 2026, 2:00 PM PST Procurement Analyst: Jaymi Stark Email: jstark@clackamas.us

SUBMIT QUOTES VIA EQUITY HUB’S BID LOCKER LOCATED AT

https://bidlocker.us/a/clackamascounty/BidLocker.

PLEASE NOTE: EMAIL SUBMISSIONS WILL NOT BE ACCEPTED.

1. ANNOUNCEMENT AND SPECIAL INFORMATION

Quoters are required to read, understand, and comply with all information contained within this Request for Quotes (“RFQ”). All quotes are binding upon Quoter for sixty (60) days from the Quote Due Date/Time.

Quotes received after the Quote Due Date/Time may not be considered. If authorized in the RFQ and resulting contract, travel and other expense reimbursement will only be reimbursed in accordance with the Clackamas County Travel Reimbursement Policy in effect at the time the expense is incurred. The Policy may be found at https://www.clackamas.us/finance/terms.html.

II. RFQ Documents can be downloaded from OregonBuys at the following address: https://oregonbuys.gov/bso/ Document No. S-C01010-00015808 Prospective Quoters will need to sign in to download the information and that information will be accumulated for a Plan Holder's List. Prospective Quoters are responsible for obtaining any addenda or clarifying questions from OregonBuys.

Submitting Quotes: Bid Locker Quotes will only be accepted electronically via a secure online submission service, Bid Locker. Email submissions to Clackamas County email addresses will no longer be accepted.

A. Completed quote documents must arrive electronically via Bid Locker located at https://bidlocker.us/a/clackamascounty/BidLocker.

B. Bid Locker will electronically document the date and time of all submissions. Completed documents must arrive by the deadline indicated above or as modified by Addendum.

LATE QUOTES WILL NOT BE ACCEPTED.

C. Quoters must register and create a profile for their business with Bid Locker in order to submit for this project. It is free to register for Bid Locker.

D. Quoters with further questions concerning Bid Locker may review the Vendor’s Guide located at https://www.clackamas.us/how-to-bid-on-county-projects .

All questions regarding this RFQ are to be directed to the Procurement Analyst named above. Quoters may not communicate with County employees or representatives about the RFQ during the procurement process until the Procurement office has notified Quoters of the selected Quoter. Communication in violation of this restriction may result in rejection of a Quoter.

1. SCOPE

The purpose of this RFQ is to purchase services from a consultant to provide specialized technical assistance, strategic guidance, and implementation support to Clackamas County and community partners to improve the Coordinated Entry (CE) system. The overarching goal is to ensure that Clackamas County’s CE

Procurement Division Public Services Building

2051 Kaen Road Oregon City, OR 97045

(503) 742-5444 (Office) https://bidlocker.us/a/clackamascounty/BidLocker https://www.clackamas.us/finance/terms.html https://oregonbuys.gov/bso/ https://bidlocker.us/a/clackamascounty/BidLocker https://www.clackamas.us/how-to-bid-on-county-projects

Revised 7/2025 Page 2 system is accessible, client-centered, trauma-informed, racially equitable, and results in efficient prioritization and distribution of housing resources.

The Consultant shall work alongside Clackamas County staff, regional partners, direct service providers, and individuals with lived experience to support improvement across all CE components—including Access, Assessment, Prioritization, Referral, and List Management.

2.1 Strategic Visioning and Governance

• Support refinement of Clackamas County’s CE goals and governance structure within the Coordinated

Housing Access system.

• Provide facilitation and technical support to ensure shared understanding of CE purpose, roles, and decision-making processes.

• Support alignment with the Tri-County CE Regional Implementation Plan and ensure coordination with

Metro and Homebase-led efforts.

• Strengthen meaningful engagement and leadership opportunities for individuals with lived experience.

2.2 Access & Assessment Improvements

• Review existing CHA assessment tools and recommend updates to align with regional assessment questions and workflow changes.

• Facilitate development and testing of revised assessment questions in collaboration with staff, providers, and people with lived experience.

• Support planning and implementation of assessment-related HMIS updates and assessor training.

• Provide guidance to ensure assessment processes are trauma-informed, accessible, and culturally responsive.

2.3 Prioritization, Referral & Case Conferencing

• Support Clackamas County’s participation in regional prioritization alignment, including development and piloting of new racial-equity prioritization factors.

• Conduct or assist with local equity analysis of current prioritization processes.

• Provide recommendations for streamlining referral processes, improving provider communication, and strengthening data tracking.

• Support refinement of local case conferencing structures to align with regional shared purpose and practices.

• Ensure all improvements center racial equity and the voices of people with lived experience.

2.4 Policy and Regional Alignment

• Provide technical assistance to update CE policies and procedures to reflect new assessment, prioritization, and referral processes.

• Participate in regional coordination meetings and Tri-County implementation workgroups to ensure

Clackamas County remains aligned with shared milestones and best practices.

• Support communication and change management efforts for staff and community partners.

DELIVERABLES

Over the duration of the three-year contract, the Consultant will provide the following deliverables:

Year 1: Implementation

• Support implementation of regional Coordinated Entry (CE) changes, including assessment alignment, prioritization factors, and case conferencing updates.

• Develop and document a clear CHA governance and decision-making framework aligned with regional standards.

• Provide training and technical assistance for staff to adopt updated tools and workflows.

• Establish local feedback mechanisms for providers and people with lived experience to guide implementation progress.

• Support updates to local CE policies and procedures to reflect newly implemented regional practices.

Revised 7/2025 Page 3

• Implement and refine strategies to ensure CHA staff and leadership have regular, meaningful access to CE data (e.g., dashboards, shared reports, or data review routines).

• Coordinate with Metro and partner counties to ensure timely and consistent implementation of Tri-County CE milestones.

Year 2: Sustaining and Strengthening

• Evaluate outcomes and lessons learned from Year 1 implementation; identify and address ongoing gaps.

• Refine and strengthen CHA improvement workgroups to ensure consistent system monitoring and continuous quality improvement.

• Sustain and improve referral, case conferencing, and data tracking processes for greater efficiency and equity.

• Finalize and adopt updated CE policies and procedures based on Year 1 implementation results.

• Provide recommendations, tools, and documentation to sustain alignment, evaluation, and system learning beyond the contract period.

Quarterly check-ins with County staff will be conducted to review progress, adapt work plans, and ensure deliverables remain on track.

• 4. BUDGET

Task / Activity Explanation Cost

Technical Assistance & Strategic Support

Consultant services including facilitation, system design, policy guidance, and regional coordination. Estimated average of 15 hrs/month.

$60,000/year

Travel Expenses 2 trips annually to Clackamas County at avg. $2,500/trip (airfare, lodging, transportation, per diem). $5,000/year

Travel Hours Additional hours for intensive multi-day onsite visits (approx.

40 hrs/year). $5,000/year

TOTAL Annual Not-to-Exceed $70,000/year Total Contract Not-to-Exceed (2 years): $140,000

• 5. ADDITIONAL REQUIREMENTS

• Consultant shall comply with Clackamas County equity and contracting standards, including centering racial equity and lived experience.

• Consultant shall coordinate closely with County staff to ensure alignment with HUD and regional tri-county CE requirements.

• Performance and payment bonds may be required if project costs exceed public contracting thresholds.

2. SAMPLE CONTRACT

Submission of a Quote in response to this RFQ indicates Quoter’s willingness to enter into a contract containing substantially the same terms of the below referenced contract, which can be found at:

https://www.clackamas.us/finance/terms.html, with the below indicated requirements. No action or response to the sample contract is required under this RFQ. The applicable sample contract is the:

Personal Services Contract (unless checked, item does not apply) The following paragraphs of the Professional Services Contract will be applicable:

Article I, Paragraph 5 – Travel and Other Expense is Authorized Article II, Paragraph 28 – Confidentiality Article II, Paragraph 29 – Criminal Background Check Requirements Article II, Paragraph 30 – Key Persons Article II, Paragraph 31 – Cooperative Contracting Article II, Paragraph 32 – Federal Contracting Requirements Exhibit A – On-Call Provision https://www.clackamas.us/finance/terms.html

Revised 7/2025 Page 4

The following insurance requirements will be applicable:

Commercial General Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence, with an annual aggregate limit of $2,000,000 for Bodily Injury and Property Damage.

Professional Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence, with an annual aggregate limit of $2,000,000 for damages caused by error, omission or negligent acts.

Automobile Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence for Bodily Injury and Property Damage.

3. QUOTE

Quotes should be short and concise with the following information:

A. Company experience in these types of projects;

B. Experience of staff that will work on the project;

C. Not-to-exceed price to complete the project;

D. 3 References;

E. Quote Certification Form; and F. Any additional information that Clackamas County should take into consideration for the project or qualifications.

4. EVALUATION

Quotes will be evaluated based on subjective factors including, but not limited to: Company experience, staff experience, price/fees, references, and proposal to complete the project (including timeline).

Revised 7/2025 Page 5

QUOTE CERTIFICATION FORM

RFQ #2026-04

Submitted by: ____________________________________________________________________ (Must be entity’s full legal name)

Each Quoter must read, complete and submit a copy of this Clackamas County Certification with their Quote. Failure to do so may result in rejection of Quote. By signature on this Certification the undersigned certifies that they are authorized to act on behalf of the Quoter and that under penalty of perjury the undersigned will comply with the following:

SECTION I. OREGON TAX LAWS: As required in ORS 279B.110(2)(e), the undersigned hereby certifies that, to the best of the undersigned’s knowledge, the Quoter is not in violation of any Oregon Tax Laws. For purposes of this certification, “Oregon Tax Laws” means the tax laws of the state or a political subdivision of the state, including ORS

305.620 and ORS chapters 316, 317 and 318. If a contract is executed, this information will be reported to the Internal Revenue Service. Information not matching IRS records could subject Quoter to 24% backup withholding.

SECTION II. NON-DISCRIMINATION: That the Quoter has not and will not discriminate in its employment practices with regard to race, creed, age, religious affiliation, sex, disability, sexual orientation, gender identity, national origin, or any other protected class. Nor has Quoter or will Quoter discriminate against a subcontractor in the awarding of a subcontract because the subcontractor is a disadvantaged business enterprise, a minority-owned business, a woman-owned business, a business that a service-disabled veteran owns or an emerging small business that is certified under ORS 200.055.

SECTION III. CONFLICT OF INTEREST

The undersigned hereby certifies that no elected official, officer, agent or employee of Clackamas County is personally interested, directly or indirectly, in any resulting contract from this RFQ, or the compensation to be paid under such contract, and that no representation, statements (oral or in writing), of the County, its elected officials, officers, agents, or employees had induced Quoter to submit this Quote. In addition, the undersigned hereby certifies that this proposal is made without connection with any person, firm, or corporation submitting a quote for the same material, and is in all respects fair and without collusion or fraud.

SECTION IV. COMPLIANCE WITH SOLICITATION: The undersigned further agrees and certifies that they:

1. Have read, understand and agree to be bound by and comply with all requirements, instructions, specifications, terms and conditions of the RFQ (including any attachments); and

2. Are an authorized representative of the Quoter, that the information provided is true and accurate, and that providing incorrect or incomplete information may be cause for rejection of the Quote or contract termination; and

3. Will furnish the designated item(s) and/or service(s) in accordance with the RFQ and Quote; and

4. Will use recyclable products to the maximum extend economically feasible in the performance of the contract work set forth in this RFQ.

Name:_______________________________________ Date:______________________________________

Signature:____________________________________ Title:______________________________________

Email:_______________________________________ Telephone:_________________________________

Oregon Business Registry Number:________________ OR CCB # (if applicable):________________________

Business Designation (check one):

Corporation Partnership Sole Proprietorship Non-Profit Limited Liability Company

Resident Quoter, as defined in ORS 279A.120 Non-Resident Quote. Resident State: ____________________

Revised 7/2025 Page 6

CLACKAMAS COUNTY

INSTRUCTIONS TO QUOTERS

Quotes are subject to the applicable provisions and requirements of the Clackamas County Local Contract Review Board Rule C-047-0270 (Intermediate Procurements) and Oregon Revised Statutes.

QUOTE PREPARATION

1. QUOTE FORMAT: Quotes must be must be submitted as indicated in the RFQ.

2. CONFORMANCE TO RFQ REQUIREMENTS: Quotes must conform to the requirements of the RFQ. Unless otherwise specified, all items quoted are to be new, unused and not remanufactured in any way. Any requested attachments must be submitted with the quote and in the required format. Quote prices must be for the unit indicated on the quote. Failure to comply with all requirements may result in quote rejection.

3. ADDENDA: Only documents issued as addenda by Clackamas County serve to change the RFQ in any way. No other directions received by the Quoter, written or verbal, serve to change the RFQ document. NOTE: IF YOU HAVE RECEIVED A COPY OF THE RFQ, YOU SHOULD CONSULT OREGONBUYS (https://oregonbuys.gov/bso/view/login/login.xhtml) TO ENSURE

THAT YOU HAVE NOT MISSED ANY ADDENDA OR ANNOUNCEMENTS. QUOTERS

ARE NOT REQUIRED TO RETURN ADDENDUMS WITH THEIR QUOTE. HOWEVER,

QUOTERS ARE RESPONSIBLE TO MAKE THEMSELVES AWARE OF, OBTAIN AND

INCORPORATE ANY CHANGES MADE IN ANY ADDENDA ISSUED, AND TO

INCORPORATE ANY CHANGES MADE BY ADDENDUM INTO THEIR FINAL QUOTE.

FAILURE TO DO SO MAY, IN EFFECT, MAKE THE QUOTER'S QUOTE NON-

RESPONSIVE, WHICH MAY CAUSE THE QUOTE TO BE REJECTED.

4. USE of BRAND or TRADE NAMES: Any brand or trade names used by Clackamas County in the specifications are for the purpose of describing and establishing the standard of quality, performance and characteristics desired and are not intended to limit or restrict competition.

Quoters may submit quotes for substantially equivalent products to those designated unless the RFQ provides that a specific brand is necessary because of compatibility requirements, etc. All such brand substitutions shall be subject to approval by Clackamas County.

5. PRODUCT IDENTIFICATION: Quoters must clearly identify all products quoted. Brand name and model or number must be shown. Clackamas County reserves the right to reject any quote when the product information submitted with the quote is incomplete.

6. FOB DESTINATION: Unless specifically allowed in the RFQ, QUOTE PRICE MUST BE F.O.B. DESTINATION with all transportation and handling charges included in the Quote.

7. DELIVERY: Delivery time must be shown in number of calendar days after receipt of purchase order.

8. EXCEPTIONS: Any deviation from quote specifications, or the form of sample contract referenced in this RFQ, may result in quote rejection at County’s sole discretion.

9. SIGNATURE ON QUOTE: Quotes must be signed by an authorized representative of the Quoter. Signature on a quote certifies that the quote is made without connection with any person, firm or corporation making a quote for the same goods and/or services and is in all respects fair and without collusion or fraud. Signature on a quote also certifies that the Quoter has read and fully understands all quote specifications, and the sample contract referenced in this RFQ (including insurance requirements). No consideration will be given to any claim resulting from quoting without comprehending all requirements of the RFQ.

10. QUOTE MODIFICATION: Quotes, once submitted, may be modified in writing before the time and date set for quote closing. Any modifications should be signed by an authorized representative, and state that the new document supersedes or modifies the prior quote. Quoters may not modify quotes after quote closing time.

11. QUOTE WITHDRAWALS: Quotes may be withdrawn by request in writing signed by an authorized representative and received by Clackamas County prior to the Quote Due Date/Time.

Quotes may also be withdrawn in person before the Quote Due Date/Time upon presentation of appropriate identification.

12. QUOTE SUBMISSION: Quotes may be submitted by returning to Clackamas County Procurement Division in the location designated in the introduction of the RFQ; however, no oral https://oregonbuys.gov/bso/view/login/login.xhtml

Revised 7/2025 Page 7 or telephone quotes will be accepted. Envelopes, or e-mails containing Quotes should contain the RFQ Number and RFQ Title.

QUOTE EVALUATION AND AWARD

1. PRIOR ACCEPTANCE OF DEFECTIVE PROPOSALS: Due to limited resources, Clackamas County generally will not completely review or analyze quotes which fail to comply with the requirements of the RFQ or which clearly are not the best quotes, nor will Clackamas County generally investigate the references or qualifications of those who submit such quotes.

Therefore, neither the return of a quote, nor acknowledgment that the selection is complete shall operate as a representation by Clackamas County that an unsuccessful quote was complete, sufficient, or lawful in any respect.

2. DELIVERY: Significant delays in delivery may be considered in determining award if early delivery is required.

3. CASH DISCOUNTS: Cash discounts will not be considered for award purposes unless stated in the RFQ.

4. PAYMENT: Quotes which require payment in less than 30 days after receipt of invoice or delivery of goods, whichever is later, may be rejected.

5. INVESTIGATION OF REFERENCES: Clackamas County reserves the right to investigate references and or the past performance of any Quoter with respect to its successful performance of similar services, compliance with specifications and contractual obligations, and its lawful payment of suppliers, sub-contractors, and workers. Clackamas County may postpone the award or execution of the contract after the announcement of the apparent successful Quoter in order to complete its investigation. Clackamas County reserves the right to reject any quote or to reject all quotes at any time prior to Clackamas County's execution of a contract if it is determined to be in the best interest of Clackamas County to do so.

6. CLARIFICATION: Clackamas County reserves the right to seek clarification of each Quote, or to make an award without further discussion of Quotes received.

7. METHOD OF AWARD: Clackamas County reserves the right to make the award by item, groups of items or entire quote, whichever is in the best interest of Clackamas County.

8. QUOTE REJECTION: Clackamas County reserves the right to reject any and all quotes for any reason including, but not limited to, a Quoter’s failure to constitute as a responsible bidder under ORS 279B.110 and LCRB C047-640-1-c-F-iii.

9. QUOTE RESULTS: Quoters who submit a quote will be notified of the RFQ results. Awarded quote files are public records and available for review by submitting a public records request or by appointment.

1. ANNOUNCEMENT AND SPECIAL INFORMATION
II. RFQ Documents can be downloaded from OregonBuys at the following address: https://oregonbuys.gov/bso/ Document No. S-C01010-00015808
1. SCOPE
2. SAMPLE CONTRACT
Submission of a Quote in response to this RFQ indicates Quoter’s willingness to enter into a contract containing substantially the same terms of the below referenced contract, which can be found at: https://www.clackamas.us/finance/terms.html, with th...
3. QUOTE
4. EVALUATION

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