RFQ- 19KV4225Q0004 - New Contract for maintenance of residential alarm system.pdf

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Maintenance of Residential Alarm System
Solicitation number
19KV4225Q0004
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This is a Request for Quotations (RFQ) issued by the U.S. Embassy in Pristina, Kosovo for residential alarm system maintenance services. The contract includes installation, repair, and maintenance of residential alarm systems and a central alarm monitoring system, utilizing Tyco PowerSeries Pro equipment or compatible systems. The contractor must provide cellular signal-based monitoring (not landline), LED keypads, batteries, sensors, and 24/7 emergency response within 2 hours.

The contract has a 12-month base period with three one-year options. Key dates include a pre-quotation conference on January 24, 2025 at 10:30 local time and proposals are due by February 17, 2025 at 15:00 local time. The contract covers approximately 85 residences across three areas: Arberia Park (~25 units), International Village (~25 units), and Dragodan Hill (~30 units). The contractor must provide training in Albanian for Embassy security guards on the Central Monitoring System. Award will be made to the lowest-priced technically acceptable offer. Offerors must be registered in SAM and complete IRS Form W-14 for tax compliance. The contract incorporates Defense Base Act insurance requirements and includes minimum/maximum order quantities for various equipment and service components.

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE :

4. ORDER NUMBER

5. SOLICITATION NUMBER

19KV4225Q0004

6. SOLICITATION ISSUE DATE

January 15th 2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Burim Buza – Procurement Supervisor

b. TELEPHONE NUMBER(No collect calls)

+3813859593282

8. OFFER DUE DATE/ LOCAL

TIME:

February 17, 2025

@15:00 LT

9. ISSUED BY

CODE

10. THIS ACQUISITION IS UNRESTRICTED

OR

SET ASIDE:____ % FOR:

US EMBASSY PRISTINA

4 Korriku # 25

10000

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

10000 Pristina

Kosovo

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB

DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFQ

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

US EMBASSY PRISTINA

4 Korriku # 25

10000 Pristina

Kosovo

Burim Buza – Procurement Supervisor

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

US Embassy Pristina

For FMO

4 Korriku # 25

10000 Pristina, Kosovo

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS

IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

1.

2.

3.

4.

Residential Alarm Maintenance –Base Year

Residential Alarm Maintenance– First

Option Year

Residential Alarm Maintenance – Second

Option Year

Residential Alarm Maintenance – Third

Option Year

Year

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED.

ADDENDA

ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

Barbara Grub - CO

31c. DATE SIGNED

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL

FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR

PAYMENT

42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING

OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19KV4225Q0004, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19KV4225Q0004, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government

Furnished Property

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

• Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19KV4225Q0002 PRICES, BLOCK 23

Continuation/Addendum to SF-1449, RFQ Number 19KV4225Q0004

1. SCOPE OF CONTRACT

The Contractor shall provide, install (when needed), repair, and maintain residential alarm systems and the central alarm system for the U.S. Embassy in Pristina.

Contractor shall be able to support and procure Tyco PowerSeries Pro alarm equipment or Regional Security

Office approved compatible equipment and use compatible alarm monitoring software.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with three option years, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

2. PRICING

This is a fixed-price indefinite quantity/indefinite delivery contract with base, and three one-year options.

(a) The Contractor shall provide the services for the base period of the contract at the rates shown below and any option years exercised by the Government.

(b) The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The Contractor shall furnish to the Government, when and if ordered, the supplies or services as specified in this contract. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. Except as specified in the Delivery-Order Limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ordered.

(d) The prices listed below shall in include all labor, materials, overhead, and profit.

(e) VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

2.1. Base Year

2.1. Base Year Prices

Option Term: Twelve (12) month period after Notice to Proceed (NTP) issued:

Item

Number Item Description

Estimated

Quantity

Unit

Price Total

2.1.1

Furnishing, installation, and testing of new alarm systems (Tyco PowerSeries Pro or compatible) including, but not limited to, a central processor, two LED keypads (one being wireless), cellular reporting, electrical connection, lithium battery system back-up, magnetic contact sensors (up to 10), motion detectors (minimum of 5 up to 8), hand-held panic device, outdoor siren that includes a strobe light, and all necessary wiring, cabling and panduit. Removal of existing alarm system and associated wiring. Cabling and all equipment are to be new. 2 each

2.1.2

Installation and testing of alarm systems where alarm equipment (central processor, two LED keypads (one being wireless), lithium battery system back-up, magnetic contact sensors, motion detectors, hand-held panic device, outdoor siren is supplied by the U.S. Embassy from decommissioned residences. Cellular reporting, electrical connection, and all necessary wiring, cabling and panduit will be new and supplied by the contractor. 2

2.1.3

Maintenance, troubleshooting, and update of operation system software (Patriot Systems) for the Central Monitoring Station located at

U.S. Embassy. 12 monthly

2.1.4

Albanian Training/Tutorial session for local guards and Embassy staff on Central Alarm

Monitoring System each

2.1.5

Troubleshooting/Repair of Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences to include replacing low/malfunctioning batteries in wireless keypad, outdoor sirens, motion detectors, contact sensors, and alarm system lithium backup battery. 12 monthly

2.1.6

Annual inspection of all existing residences to include battery replacement in CPU, sensors, motion detectors, and outdoor siren as needed.

Batteries in the wireless keypad and remote panic device will be replaced regardless of battery status. 85 each

2.1.7

Removal of systems as described in PWS for decommissioned properties 2 each

2.1.8

Furnishing of new, CAMS compatible, alarms components as follows: Central Processing Unit 5 each

2.1.9 Wireless LED Keypads 10 each

2.1.10 Wireless Door/Window Contact 50 each

2.1.11 Wireless Motion Detector 40 each

2.1.12 External Siren with Audio/Visual Alarm 5 each

2.1.13 Remote Control/FOB with panic button 15 each

2.1.14 Estimated Total Contract Price for the Base Year

2.1.15. Minimum/Maximum

The U.S. Government guarantees the following minimum orders and has identified maximum amounts under this contract during this base year:

Furnishing, installation, maintenance and testing of new alarm systems (2.1.1): minimum of 0; maximum of

2.

Maintenance and testing of Central Monitoring Station located at U.S. Embassy (2.1.3)

; minimum of 1, maximum of 12.

Albanian Training/Tutorial sessions for local guards on Central Alarm Monitoring System (2.1.4); minimum of 0; maximum of 2.

Troubleshooting/Repair of Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences (2.1.5); minimum 1; maximum 12.

Removal of existing systems from decommissioned properties (2.1.7): minimum of 0; maximum 5

Central Processing Unit (2.2.8): Minimum is 0 units, Maximum is 5 units

Wireless LED Keypad (2.2.9): Minimum is 0 units, Maximum is 10 units

Wireless Door/Window Contact (2.2.10): Minimum is 0 units, Maximum is 50 units

Wireless Motion Detector (2.2.11): Minimum is 0 units, Maximum is 40 units

Audible/Visual Alarm Siren (2.2.12): Minimum is 0 units, Maximum is 5 units

Remote Control/FOB (2.2.13): Minimum is 0 units, Maximum is 15 units

2.2 First Option Year

2.2 First Year Prices

First Option Term: Twelve (12) month period

Item

Number Item Description

Estimated

Quantity

Unit

Price Total

2.2.1

Furnishing, installation, and testing of new alarm systems (Tyco PowerSeries Pro or compatible) including, but not limited to, a central processor, two LED keypads (one being wireless), cellular reporting, electrical connection, lithium battery system back-up, magnetic contact sensors (up to 10), motion detectors (minimum of 5 up to 8), hand-held panic device, outdoor siren that includes a strobe light, and all necessary wiring, cabling and panduit. Removal of existing alarm system and associated wiring. Cabling and all equipment are to be new. 2 each

2.2.2

Installation and testing of alarm systems where alarm equipment (central processor, two LED keypads (one being wireless), lithium battery system back-up, magnetic contact sensors, motion detectors, hand-held panic device, outdoor siren is supplied by the U.S. Embassy from decommissioned residences. Cellular reporting, electrical connection, and all necessary wiring, cabling and panduit will be new and supplied by the contractor. 2

2.2.3

Maintenance, troubleshooting, and update of operation system software (Patriot Systems) for the Central Monitoring Station located at

U.S. Embassy 12 monthly

2.2.4

Albanian Training/Tutorial session for local guards and Embassy staff on Central Alarm

Monitoring System each

2.2.5

Troubleshooting/Repair of Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences to include replacing low/malfunctioning batteries in wireless keypad, outdoor sirens, motion detectors, contact sensors, and alarm system lithium backup battery. 12 monthly

2.2.6

Annual inspection of all existing residences to include battery replacement in CPU, sensors, motion detectors, and outdoor siren as needed.

Batteries in the wireless keypad and remote panic device will be replaced regardless of battery status. 85 each

2.2.7

Removal of systems as described in PWS for decommissioned properties 2 each

2.2.8

Furnishing of new, CAMS compatible, alarms components as follows: Central Processing Unit 5 each

2.2.9 Wireless LED Keypads 10 each

2.2.10 Wireless Door/Window Contact 50 each

2.2.11 Wireless Motion Detector 40 each

2.2.12 External Siren with Audio/Visual Alarm 5 each

2.2.13 Remote Control/FOB with panic button 15 each

2.2.14 Estimated Total Contract Price for the Base Year

2.2.15. Minimum/Maximum

under this contract during this base year:

Furnishing, installation, maintenance and testing of new alarm systems (2.1.1): minimum of 0; maximum of

2.

Maintenance and testing of Central Monitoring Station located at U.S. Embassy (2.2.3)

; minimum of 1, maximum of 12.

Albanian Training/Tutorial sessions for local guards on Central Alarm Monitoring System (2.2.4); minimum of 0; maximum of 2.

Troubleshooting/Repair of Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences (2.2.5); minimum 1; maximum 12.

Removal of existing systems from decommissioned properties (2.2.7): minimum of 0; maximum 5

Central Processing Unit (2.2.8): Minimum is 0 units, Maximum is 5 units

Wireless LED Keypad (2.2.9): Minimum is 0 units, Maximum is 10 units

Wireless Door/Window Contact (2.2.10): Minimum is 0 units, Maximum is 50 units

Wireless Motion Detector (2.2.11): Minimum is 0 units, Maximum is 40 units

Audible/Visual Alarm Siren (2.2.12): Minimum is 0 units, Maximum is 5 units

Remote Control/FOB (2.2.13): Minimum is 0 units, Maximum is 15 units

2.3 Second Option Year

2.3. Second Option Year

Second Option Term: Twelve (12) month period

Item

Number Item Description

Estimated

Quantity

Unit

Price Total

2.3.1

Furnishing, installation, and testing of new alarm systems (Tyco PowerSeries

Pro or compatible) including, but not limited to, a central processor, two

LED keypads (one being wireless), cellular reporting, electrical connection, lithium battery system back-up, magnetic contact sensors (up to 10), motion detectors (minimum of

5 up to 8), hand-held panic device, outdoor siren that includes a strobe light, and all necessary wiring, cabling and panduit. Removal of existing alarm system and associated wiring.

Cabling and all equipment are to be new.

2 each

2.3.2

Installation and testing of alarm systems where alarm equipment

(central processor, two LED keypads

(one being wireless), lithium battery system back-up, magnetic contact sensors, motion detectors, hand-held panic device, outdoor siren is supplied by the U.S. Embassy from decommissioned residences. Cellular reporting, electrical connection, and all necessary wiring, cabling and panduit will be new and supplied by the contractor.

2.3.3

Maintenance, troubleshooting, and update of operation system software

(Patriot Systems) for the Central

Monitoring Station located at U.S.

Embassy

12 monthly

2.3.4

Albanian Training/Tutorial session for local guards and Embassy staff on

Central Alarm Monitoring System

2 each

2.3.5

Troubleshooting/Repair of Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences to include replacing low/malfunctioning batteries in wireless keypad, outdoor sirens, motion detectors, contact sensors, and alarm system lithium backup battery.

12 monthly

2.3.6 Annual inspection of all existing

residences to include battery 85 each replacement in CPU, sensors, motion detectors, and outdoor siren as needed.

Batteries in the wireless keypad and remote panic device will be replaced regardless of battery status.

2.3.7

Removal of systems as described in

PWS for decommissioned properties 2 each

2.3.8

Furnishing of new, CAMS compatible, alarms components as follows: Central

Processing Unit

5 each

2.3.9 Wireless LED Keypads 10 each

2.3.10 Wireless Door/Window Contact 50 each

2.3.11 Wireless Motion Detector

40 each

2.3.12 External Siren with Audio/Visual Alarm 5 each

2.3.13 Remote Control/FOB with panic button

2.3.14 Estimated Total Contract Price for the Base Year 0

2.3.15. MINIMUM/MAXIMUM

under this contract during this second option year:

Annual Inspection of all Existing Residences and Central Alarm Monitoring System to include battery replacement in CPU and sensors (2.3.1); minimum of 1; maximum of 85

Furnishing, installation, maintenance and testing of new alarm systems (2.3.2): minimum of 1; maximum of

5.

Albanian Training/Tutorial sessions for local guards on Central Alarm Monitoring System (2.3.3); minimum of 1; maximum of 2.

Maintenance, troubleshooting and update of Operation System - Central Alarm Monitoring System (2.3.4);

minimum of 1; maximum 12

Maintenance, monitoring, reacts, troubleshooting etc., for all units (2.3.5); minimum of 1; maximum of 12

Removal of existing systems from decommissioned properties (2.3.6.): minimum of 0; maximum of 2.

Central Processing Unit (2.3.7): Minimum is 0 units, Maximum is 5 units

Wireless LED Keypad (2.3.8): Minimum is 0 units, Maximum is 10 units

Wireless Door/Window Contact (2.3.9): Minimum is 0 units, Maximum is 50 units

Wireless Motion Detector (2.3.10): Minimum is 0 units, Maximum is 40 units

Audible/Visual Outdoor Alarm Siren (2.3.11): Minimum is 0 units, Maximum is 5 units

Remote Control/FOB (2.3.12): Minimum is 0 units, Maximum is 15 units

2.4. Third Option Year

2.4. Third Option Year

Third Option Term: Twelve (12) month period

Item

Number Item Description

Estimated

Quantity

Unit

Price Total

2.4.1

Furnishing, installation, and testing of new alarm systems (Tyco PowerSeries

Pro or compatible) including, but not limited to, a central processor, two LED keypads (one being wireless), cellular reporting, electrical connection, lithium battery system back-up, magnetic contact sensors (up to 10), motion detectors (minimum of 5 up to 8), hand-held panic device, outdoor siren that includes a strobe light, and all necessary wiring, cabling and panduit.

Removal of existing alarm system and associated wiring. Cabling and all equipment are to be new.

2 each

2.4.2

Installation and testing of alarm systems where alarm equipment (central processor, two LED keypads (one being wireless), lithium battery system back-up, magnetic contact sensors, motion detectors, hand-held panic device, outdoor siren is supplied by the U.S.

Embassy from decommissioned residences. Cellular reporting, electrical connection, and all necessary wiring, cabling and panduit will be new and supplied by the contractor.

2.4.3

Maintenance, troubleshooting, and update of operation system software

(Patriot Systems) for the Central

Monitoring Station located at U.S.

Embassy

12 monthly

2.4.4

Albanian Training/Tutorial session for local guards and Embassy staff on

Central Alarm Monitoring System

2 each

2.4.5

Troubleshooting/Repair of

Malfunctioning systems to include monitoring, reacts, etc., for all units installed at Residences to include replacing low/malfunctioning batteries in wireless keypad, outdoor sirens, motion detectors, contact sensors, and alarm system lithium backup battery.

12 monthly

2.4.6

Annual inspection of all existing residences to include battery replacement in CPU, sensors, motion detectors, and outdoor siren as needed.

85 each

Batteries in the wireless keypad and remote panic device will be replaced regardless of battery status.

2.4.7

Removal of systems as described in

PWS for decommissioned properties 2 each

2.4.8

Furnishing of new, CAMS compatible, alarms components as follows: Central

Processing Unit

5 each

2.4.9 Wireless LED Keypads 10 each

2.4.10 Wireless Door/Window Contact 50 each

2.4.11 Wireless Motion Detector

40 each

2.4.12 External Siren with Audio/Visual Alarm 5 each

2.4.13 Remote Control/FOB with panic button

2.4.14 Estimated Total Contract Price for the Base Year 0

2.4.15. MINIMUM/MAXIMUM

under this contract during this second option year:

Annual Inspection of all Existing Residences and Central Alarm Monitoring System to include battery replacement in CPU and sensors (2.3.1); minimum of 1; maximum of 85

Furnishing, installation, maintenance and testing of new alarm systems (2.4.2): minimum of 1; maximum of

5.

Albanian Training/Tutorial sessions for local guards on Central Alarm Monitoring System (2.4.3); minimum of 1; maximum of 2.

Maintenance, troubleshooting and update of Operation System - Central Alarm Monitoring System (2.4.4);

minimum of 1; maximum 12

Maintenance, monitoring, reacts, troubleshooting etc., for all units (2.43.5); minimum of 1; maximum of 12

Removal of existing systems from decommissioned properties (2.4.6.): minimum of 0; maximum of 2.

Central Processing Unit (2.4.7): Minimum is 0 units, Maximum is 5 units

Wireless LED Keypad (2.4.8): Minimum is 0 units, Maximum is 10 units

Wireless Door/Window Contact (2.4.9): Minimum is 0 units, Maximum is 50 units

Wireless Motion Detector (2.4.10): Minimum is 0 units, Maximum is 40 units

Audible/Visual Outdoor Alarm Siren (2.4.11): Minimum is 0 units, Maximum is 5 units

Remote Control/FOB (2.4.12): Minimum is 0 units, Maximum is 15 units

2.5 GRAND TOTAL PRICE

Base Year Total

First Year Total

Second Year Total

Third Year Total

Grand Total of Base plus All Option Years

RFQ NUMBER 19KV4221Q0004

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

1.PERFORMANCE WORK STATEMENT (PWS)

The Contractor shall activate and/or provide and install an alarm system when needed for each residence and office location covered under this contract. The alarm systems provided shall interface with the current

Central Alarm Monitoring System (CAMS) via cellular signal (not telephone landlines) using SIM cards supplied by the Contractor as necessary. The alarm system, when activated, shall sound an alarm at the central monitoring station at the U.S. Embassy. In the event the U.S. Embassy contacts the Contractor’s base operations center for emergency troubleshooting, the Contractor shall be able to respond to all alarm soundings within two (2) hours.

The Contractor shall conduct maintenance and repair of all alarm systems installed in the residences and

Central Monitoring Station at the U.S. Embassy covered under this contract. As necessary, the contractor shall additionally provide and install alarm systems in newly acquired residences and/or remove existing alarm systems when the Embassy is decommissioning a residence.

The alarm systems shall have available and use of common hardwire/wireless alarm sensors/transmitters, from Tyco PowerSeries Pro or approved compatible equipment including, but not limited to, the following:

Central processing units

Window/door contact sensors

Motion detectors

Hand-held panic devices

Main and secondary control keypads

Audible and visual alarm sirens

Long-life lithium batteries will be supplied for backup power to the central processing unit in each residence. The alarm systems and all components shall meet or exceed commonly accepted U.S. industry standards for design, reliability and performance for the detection of unauthorized intrusions while minimizing the number of “false” alarms.

The Contractor shall conduct a comprehensive initial inspection and test of all existing residential alarms and the Central Monitoring Station located at the Embassy upon award of contract. Additionally, the

Contractor shall conduct annual inspection and testing of all installed residential alarms. The results of these tests shall be provided to the Contracting Officer’s Representative (COR). The Contractor shall notify the

Government in the event of any damaged or inoperable equipment made known during these inspections.

The Government shall notify the Contractor as soon as it has notice or becomes aware of any damage or destruction to the cellular transmitter or detection equipment from any cause, including damage or destruction by electric storm. It is agreed that the Contractor will not be able to provide service until the damage or destruction is repaired, except in the case of an emergency telephoned into the

Contractor’s control room.

1.1 LOGS AND RECORDS

The Contractor shall keep a complete log of all calls, Troubleshooting Teams dispatched, follow-up actions, report malfunctions, and equipment maintenance and provide a copy to the Government.

1.1.2. TUTORIAL/TRAINING OF EXISTING ALARM SYSTEMS

The Contractor will, when required by the COR, provide training to Embassy Security Guards in Albanian on the operation of the Central Monitoring Station. Task Orders will be issued for each training session.

1.2. START-UP OF EXISTING ALARM SYSTEMS

The Contractor shall survey and activate existing alarm systems in designated residences. After each activation, the Contractor shall run a complete test of the system, including a test of each individual detection unit, the siren(s), and the central unit. In case of troubleshooting, the Contractor will determine the fault and perform any necessary repairs to make the system operable, in consultation with the COR. The

Contractor shall be responsible for the maintenance and testing of each activated system thereafter. The

Contracting Officer shall issue task orders for each activation required.

1.3. FURNISHING AND INSTALLATION OF NEW ALARM SYSTEMS

1.3.1. DESCRIPTION

The Contractor shall provide, install, and activate new electronic alarm systems. As part of the new installation as needed, the Contractor shall remove any previous alarm systems and associated cabling. The

Contractor shall use maximum care as to cause minimal damage to the building while removing the alarms and cabling.

The new electronic alarm system will consist of the following components, in designated one-floor residences on the main access floor only (in multi-floored houses, including those with basements, the

Contractor shall alarm all accessible windows and doors will be alarmed):

Central alarm panel with minimum of 5 zones

Two (2) LED keypads- one wireless

Cellular reporting

Electrical connection

Battery back-up (24-hours minimum capacity)

Infra-red detectors/radar motion detectors, magnetic contact sensors

Hand-held panic alarm buttons, All necessary wiring, cabling and panduit

One (1) exterior siren with strobe light

(a) Central Processing Unit

The central processing unit shall receive primary power from the residence power supply and include a backup battery capable of 24-hour continuous backup. The central processing unit must be capable of automated notification to multiple Government specified phone numbers via SIM card. The central processing unit must be ANSI/SIA CP-01-2019 compliant (Control Panel Standard - Features for False

Alarm Reduction). The CPU must be capable of controlling at least 10 zones, and at least 40 wireless sensors. The CPU must have digital cellular and cellular communication capability and be fully compatible with the Central Alarm Monitoring Station located at the Embassy.

(b) LED Keypads

Each residential alarm system will include two keypads, one wireless, with simple and intuitive interfaces. One will be located near the main entrance to the residence, and one will be located in the primary sleeping quarters. The control panels must have alpha numeric LCD displays. All control panels for all houses must be Tyco PowerSeries Pro equipment or compatible approved equipment.

(c) Door and Window Contacts

All accessible man-passable windows and doors providing access to the residence must have wireless contact alarms that activate when the door or window is opened. Government estimates most houses will have approximately 10 man-passable windows and doors.

(d) Motion Detectors

Each residence will have 4 dual-technology sensor wireless motion detectors installed. The detectors should be installed at the chokepoints inside the residence (i.e. Hallways, stairs, etc.). The Contractor will not install more than 6 motion detectors with the specific approval of the COR.

(e) Audible and Visual Alarms

Each residence will include a wireless, external audible and visual alarm (strobe light, etc.) capable of alerting neighbors and waking sleeping residents.

(f) Cabling and accessories

Contractor will provide all new cabling, wiring, conduit and other supplies necessary for installation, monitoring, testing and maintenance. Contractor shall use new alarm equipment, unless supplied from the

U.S. Embassy from decommissioned residences, and qualitative accessories for all services.

Contractor must use wireless alarm systems. As part of maintenance services, Contractor will be responsible for replacing all batteries installed in motion detectors, contact sensors, keypad, remote panic device, outdoor siren, and lithium back up battery when necessary. Wireless keypad and remote panic device batteries must be replaced at a minimum, once, during the yearly alarm inspection.

Task orders will be issued for each installation required.

The Contractor shall not install more than the maximum number of contact sensors (10) and motion detectors (8) without the specific approval by the COR. The Contractor will furnish and perform all cabling in such a way as to cause as little damage and visible disruption to the residence interior as possible. The

Contractor shall fit all cabling into new or existing panduit.

The Contractor shall rely on its professional judgment in determining the number and the placement of the above detection components, and the way the cabling is routed, but will assure intrusion detection at any location. However, if during the performance acceptance inspection by the COR it is found that, due to a misjudgment by the Contractor, the installation shows weak spots where the intended security of a location is compromised, the COR shall have the right to request the Contractor to move the placement of any alarm system component installed by the Contractor until satisfactory security coverage is reached, without extra cost to the Government.

The Contractor will update the Central Monitoring Station software when new residences are added.

Each installation will be followed by a complete testing of the system, including a test of each system component, by the Contractor. The Contractor shall be responsible for the maintenance of each installed system thereafter. The Contractor shall replace inoperable alarms within twelve (12) hours from when the test is completed. If the Contractor needs to deviate from the twelve (12) hour requirement, the request for deviation shall be in writing to the COR for approval and shall be of no cost to the USG.

1.3.2. ACCESS

The COR will arrange access to the central alarm system located at the embassy and residential properties covered under this contract, for the purpose of routine maintenance at least one (1) week in advance. The

Contractor shall not make requests for access for routine maintenance directly to the resident.

1.3.3. TYPE OF EQUIPMENT

The Contractor shall propose and furnish only equipment that is adequate to complete performance under this contract.

1.3.4. INSTALLATION WARRANTY

The Contractor shall warrant 24 months all the systems furnished and installed by the Contractor. The

Contractor shall diagnose and resolve all issues without charge to the Government during the term of this contract.

1.3.5. OPERATION INSTRUCTIONS BOOKLET

Upon each installation the Contractor shall provide to each residence an operation instructions booklet in the

English language with instructions on how to activate/deactivate and reset the alarm system, and how to input the secret keypad code.

1.3.6. SCHEMATICS/DIAGRAMS

The Contractor shall provide to the COR an alarm schematic/diagram for each residence, detailing where, and what type of sensors have been installed, within ten (10) days of installation.

1.3.7 MAINTENANCE

ROUTINE MONTHLY MAINTENANCE OF CENTRAL MONITORING SYSTEM

The Contractor will conduct maintenance of the Central Monitoring System located at the Embassy, to include site visits and system function tests as well as periodic maintenance of the system components as recommended by the manufacturer or as required by the COR. Notice will be given to the COR at least five

(5) days in advance of a maintenance site visit.

1.3.8 EMERGENCY TROUBLESHOOTING RESPONSE

The Contractor shall respond within two (2) hours to a residence experiencing a malfunctioning alarm and will take actions to troubleshoot and repair the alarm. If the error is with the Central Monitoring Station at the Embassy, the Contractor shall respond within one (1) hour and will take actions to troubleshoot and repair the malfunction. The Contractor will advise the COR on actions taken to remedy the faulty alarm.

1.3.9 ANNUAL INSPECTION

The Contractor shall conduct annual inspection, testing and battery replacement of all installed residential alarm equipment. The results of these tests shall be provided to the Contracting Officer’s Representative

(COR). The Contractor shall notify the Government in the event of any damaged or inoperable equipment made known during these inspections.

1.4. REMOVAL OF EXISTING ALARM SYSTEMS

When directed by the Contracting Officer or COR, the Contractor shall remove alarm systems in designated decommissioned apartments and residences, to include removal of all cabling. The Contractor shall use maximum care as to cause minimal damage to the building and alarm equipment while removing the alarms and cabling. Removed alarm equipment will be given to the COR.

2. DELIVERY SCHEDULE

2.1. Within fourteen (14) days of contract award, Contractor will conduct a comprehensive initial inspection and test of all existing residential alarms and the Central Monitoring Station. If the Government exercises option years, the Contractor will conduct an additional full inspection of, battery replacement and test of all existing residential alarms and the Central Monitoring Station for each option year.

Start-Up of Previously Installed Alarm Systems: Each individual previously installed alarm system must be activated with a new sim card with PIN removed, made operational and tested within maximum one (1) working day (8:00-17:00). Each residence shall be activated with a new sim card within fourteen (14) days of contract award.

When needed Installation of New Alarm Systems: Each individual newly installed alarm system must be completed, made operational and tested within maximum one (1) working day (8:00-17:00).

Individual appointments with residents for the activation of existing alarms, installation of new alarm systems, tutorials, inspections and alarm maintenance visits will be made by the COR. The COR will give the Contractor a task order with at least five (5) working days’ notice before each individual installation/activation appointment.

2.2 DELIVERY SCHEDULE PER RESIDENCE

The following items shall be delivered to the COR for each residence under this contract:

Description & PWS Section Qty Delivery Date Deliver To

Operations Manual in English, 1.3.6 1 Upon Installation Resident

Schematics/Diagrams, 1.3.7 1 10 days after installation COR

Monthly Reports 1 Monthly COR

2.3 PERIOD OF PERFORMANCE

The contract shall be effective as from the date of Notice to Proceed and shall remain in effect for twelve (12) months, with three option years in accordance with FAR 52.217-9.

The Contracting Officer may also extend this contract for an additional six (6) months, if required by the

Government, in accordance with the FAR clause 52.217-8 OPTION TO EXTEND SERVICES, in

SECTION 2 of this contract.

3. TASK ORDERS

The Contracting Officer will issue task orders to the Contractor to perform any work under this contract. If a task is given orally, it will be followed up by a written task order within two (2) days of the oral order. All task orders will be in written form, state the manner of the work to be performed, and have an issue date and a date by which the work is to be completed.

4. PROJECT MANAGEMENT AND SUPERVISION

In view of the importance of this project, the Contractor shall assign a specific project manager who will be the direct liaison with the COR concerning all work related to this contract. It will be the project manager’s task to direct, schedule, supervise, inspect and test the work under this contract, and to receive instructions from the COR. The Contractor’s project manager shall propose the annual inspection schedule to the COR for initial planning and coordination. The Contractor’s project manager shall be able to speak and understand the English language at Level 2. Level 2 is defined as being able to verbally satisfy routine demands and limited work requirements and being able to comprehend simple written material on subjects within a familiar context.

Quality control shall be the responsibility of the Contractor. The Contractor shall perform inspection visits to the work site on a regular basis. These visits shall be coordinated with the COR but shall be surprise inspections to those working on the contract.

5. COVERAGE DURING EXTENDED POWER OUTAGES

If power outages last longer than the alarm system’s reserve battery power, the Contractor shall coordinate with the COR to provide additional reserve battery power until power is restored.

6. REPORTING

6.1. The CMS shall use the provided alarm monitoring computer. Upon alarm activation the computer will display the date, time of alarm activation, and residential location by code (such as, location #126 at

20:55) and store the alarm message.

The CMS system shall provide a hardcopy record of each alarm activation to include the residence (by code), the date and time of activation, and the resolution of alarm situation.

6.2. The Contractor shall provide the COR monthly statistics showing all incidents involving the U.S.

Mission residences, including but not limited to burglaries, attempted burglaries, thefts, assaults, etc.

6.3. The Contractor shall provide the COR with the monthly statistics for all properties protected by the contract on a monthly basis for comparison with the property protected under this contract.

7. SUBCONTRACTING

The Contractor shall not subcontract any work to be performed without the express consent of the

Contracting Officer.

8. DEFINITIONS

“Central Processor/Control Box” is a unit that receives and analyzes input from the sensors installed in various zones being protected and communicates via the cellular transmitter to the Central Alarm

Monitoring System (CAMS) located at a base operations center.

“Keypad” is a component used to activate, deactivate, and program the alarm system. Commands are entered by pressing various buttons on the unit.

“Transmitter” is the primary transmitter that establishes a cellular signal for communication between the control box and the CAMS at the base operations center.

“Receiver” is the component which receives signals from the wireless alarm sensors/transmitters and relays data to the control box for processing.

“Door/Window Contact Sensors” are magnetic-type sensors that are mounted on windows and doors to signal when they have been opened.

“Motion Sensors” are sensors which utilize one or a combination of several different technologies to detect the motion of an intruder and signal his/her presence in a protected zone. Common technologies used include employment of passive infrared (PIR) and/or microwave signals.

“Hand-Held Panic Alert Buttons” are small, remote-control-type units that can be carried on one’s person in or near the protected property. In case of an emergency, the button can be pressed to signal for assistance from a React Team.

“Exterior Siren and Strobe Light” consist of an audible alarm and flashing light which are mounted on the exterior of the protected property. When activated they clearly signal to neighbors, passersby, or responding authorities that an apparent unauthorized entry is in progress and may also deter an intruder from continuing illegal activity and cause them to flee.

“Panduit” means the cable ties or trays that are used to secure the cabling and wiring to the interior and exterior walls.

“U.S. Embassy” and “Embassy” mean the diplomatic or consular mission of the United States of America for which services are provided under this contract.

“Department” means the Department of State, including all of its activities wherever located.

“Government” means the Government of the United States of America unless specifically stated otherwise.

9. INSPECTION BY GOVERNMENT:

The services and the supplies furnished will be inspected from time to time by the COR, or his/her authorized representatives, to determine that all work is being performed in a satisfactory manner, and that all supplies are of acceptable quality and standards.

The Contractor shall be responsible for any countermeasures or corrective action, within the scope of this contract, which may be required by the Contracting Officer as a result of such inspection.

9.1 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the

Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

9.1.1Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all installation and maintenance of equipment’s as well the monitor the system performance set forth in the scope of work.

1. through _2_.

All required services are performed and no more than one

(1) customer complaint is received per month.

(2) No more than two (2) false alarms per month.

All responses are within the 2 hr threshold and no more than one response is greater than 2 hours per year

9.1.2 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

9.1.3 STANDARD

The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price

(AUG 1996)), if any of the services exceed the standard.

9.1.4 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the

Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting

Officer for appropriate action under the Inspection clause.

10. SECURITY

General: The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government will run background checks on all proposed Contractor employees. The

Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall work on this contract.

Identity Cards: The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identify card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the

Government.

11. STANDARDS OF CONDUCT

(a) General: The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as required. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The

Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

(b) Uniforms: The Contractor's employees shall wear clean, neat and identifiable uniforms, although not necessarily identical uniforms. All employees shall wear accreditation at all times.

(c) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

(d) Intoxicants and Narcotics: The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

(e) Criminal Actions: Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

Unauthorized use of Government property, theft, vandalism, or immoral conduct;

Unethical or improper use of official authority or credentials;

Security violations; or, Organizing or participating in gambling in any form.

(f) Key Control: The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the

COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

(g) Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personnel affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the work site security.

12. PERSONNEL HEALTH REQUIREMENTS

All employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

During times of pandemic or other highly infectious disease outbreaks, all employees shall wear personal protective equipment to include but limited to masks (fully cover mouth and nose) and gloves prior to entering residences. Residents and U.S. Embassy staff shall wear masks (fully cover mouth and nose) and gloves.

13. LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Bonds: The Government imposes no bonding requirement on this contract. The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the authorization for the equipping of any employees engaged in providing services specified under this contract if such bonds or payments are legally required by the local government or local practice.

(b) Employee Salary Benefits: The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

(c) Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(d) Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

General Liability

(1) Bodily Injury, On or Off the Site, in US Dollars

Per Occurrence 2,000.00USD

Cumulative 10,000USD

(2) Property Damage, On or Off the Site, in US Dollars

Per Occurrence 1000.00USD

Cumulative 3000.00USD

The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to…

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