RFQ 19AS2026Q0016 - Mission Australia After-Hours Answering Service Solicitation.pdf

SENSITIVE BUT UNCLASSIFIED

CONSUL ATE GENERAL OF THE UN ITED STATES OF AMERICA

SYDNEY, AUSTRALIA

S U I T E 2 / 5 0 M I L L E R S T R E E T - N O R T H S Y D N E Y N S W 2 0 6 0

May 29, 2026

Subject: Request for Quotations number 19AS2026Q0016

Dear Prospective Quoter:

The Consulate General of the United States of America in Sydney, Australia invites you to submit a quotation for After Hours Answering Services. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Quotations will only be accepted electronically. Hardcopy quotations will not be accepted.

Electronically submitted quotations shall be e-mailed to Sydcontracts@state.gov by 12:00 noon on Monday, July 8, 2026. No quotations will be accepted after this time.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1, Pricing

3. Additional information as required in Work Statement and Section 3

4. Section 5, Representations and Certifications.

5. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102.

Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Please direct any questions regarding this solicitation to Sydcontracts@state.gov.

Sincerely, Daniel S. Mandell

Contracting Officer mailto:Sydcontracts@state.gov https://www.sam.gov/ mailto:Sydcontracts@state.gov

AUTORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF 49 PAGES

2. CONTRACT NO. 3. AWARD/ EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19AS2026Q0016

6. SOLICITATION ISSUE

DATE

04/10/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Wayne T. Reiha

b. TELEPHONE NUMBER(No collect calls) Email: sydcontracts@state.gov

8. OFFER DUE DATE/

LOCAL TIME

02/29/2026 / 17:00

CODE AS700 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

EDWOSB EMERGING SMALL BUSINESS

9. ISSUED BY

U.S. CONSULATE GENERAL SYDNEY

SUITE 2, 50 MILLER STREET,

NORTH SYDNEY NSW 2060

AUSTRALIA

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS 8 (A) SIZE STANDARD:

13b. RATING11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

U.S. CONSULATE GENERAL SYDNEY

SUITE 2, 50 MILLER STREET,

NORTH SYDNEY NSW 2060

AUSTRALIA

CODE FACILITY

CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

ARE ARE NOT ATTACHED27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-5 ATTACHED. ADDENDA

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _ __ COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _ _______________ OFFER DATED

_ __________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED x

After Hours Answering Services for Mission Australia

(see attached continuing pages)

U.S. CONSULATE GENERAL

GENERAL SERVICES OFFICE

SUITE 2, 50 MILLER STREET,

NORTH SYDNEY NSW 2060

AUSTRALIA

PR15911834

X

ITEM NO. 20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

RFQ NUMBER 19AS2026Q0016

52.225-4 TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19AS2026Q0016, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19AS2026Q0016, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

ATTACHMENTS:

• Attachment 1 – Mission Public Holidays

SBU - CONTRACTING AND ACQUISITIONS

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

PRICES, BLOCK 23

I. PERFORMANCE WORK STATEMENT

A. The purpose of this contract is to obtain a fixed firm price for telephone answering services for Mission Australia in accordance with Block 20

Description/Specifications/Work Statement and the attached exhibits. The Government will pay the Contractor the fixed price per month for standard services that have been satisfactorily performed.

B. The contract will be for a one-year period from the date of the contract award, with four one-year options.

C. The Contractor shall provide answering services for the entirety of Mission Australia which consists of

• U.S. Embassy Canberra

• U.S. Consulate General Sydney

• U.S. Consulate General Melbourne

• U.S. Consulate General Perth

• Any future embassy branch offices of consulates

II. PRICING

2.1. In consideration of satisfactory performance of all scheduled services required under this contract, the Contractor shall be paid a firm fixed price for all answering services. Subject to any reduction made for unsatisfactory service, the Contractor shall be compensated monthly as detailed below.

2.2. The monthly firm fixed price for this contract includes 300 in-call activities; DIN (dial in number) and Duty Officer call-in number rentals for all Mission Australia posts; outgoing call costs to duty officers and others; and monthly call reports.

2.3. BASE PERIOD

Base Year Yearly Price

Price per Calendar Month $ x 12 $

Additional charge for each In-Call Activity beyond the 300 monthly base $

GST $

[Offeror/Bidder: Insert price]

2.4. FIRST OPTION YEAR PRICES

Option Year One Yearly Price

Additional charge for each In-Call Activity beyond the 300 monthly base $

2.5. SECOND OPTION YEAR PRICES

Option Year Two Yearly Price

Additional charge for each In-Call Activity beyond the 300 monthly base $

2.6. THIRD OPTION YEAR PRICES

Option Year Three Yearly Price

Additional charge for each In-Call Activity beyond the 300 monthly base $

2.7. FOURTH OPTION YEAR PRICES

Option Year Four Yearly Price

Additional charge for each In-Call Activity beyond the 300 monthly base $

2.8. GRAND TOTAL

Base Year

First Option Year

Second Option Year

Third Option Year

Fourth Option Year

GST (total for all years)

Grand Total – Base plus all Option Years including GST

2.9 This is a fixed price contract with certain ordering provisions. Prices shall not be adjusted due to variations in the Contractor's direct or indirect costs. No adjustment shall be made to the contract price that relates to any overhead, fixed costs, profits or fees for the Contractor.

III. VALUE ADDED TAX

Goods and Services Tax (GST) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to GST; this percentage is multiplied only against that portion. It is reflected for each performance period.

REMAINDER OF PAGE LEFT BLANK INTENTIONALLY

CONTINUATION TO SF-1449,

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

A. SCOPE OF WORK

This is a firm-fixed-price contract for the provision of outside-of-business hours answering services for Mission Australia, including the U.S. Embassy in Canberra, U.S. Consulates

General in Sydney, Melbourne, and Perth, and future Mission Australia locations in Brisbane and Adelaide or elsewhere. The contractor shall furnish managerial, administrative and direct labor personnel to accomplish all work as required in this contract. In general, the answering service will be required to field calls from across Australia and internationally, screen calls, provide limited information to callers, resolve calls that do not meet the threshold for onward forwarding within Australia, and direct emergency calls to the appropriate duty officer(s).

Specific definitions of emergencies and information on relevant topics will be provided to the successful offeror and updated on a periodic basis.

B. GENERAL WORK REQUIREMENT

B.1. Operating Hours

The Contractor shall provide telephone answering services during the following hours:

• NON-HOLIDAY WEEKDAYS (MONDAY AFTERNOON TO FRIDAY

MORNING): 17:00 - 08:00 HOURS NEXT DAY AEST.

• WEEKENDS (FRIDAY AFTERNOON TO MONDAY MORNING): 17:00 FRIDAY

CONTINUOUS TO MONDAY 08:00 HOURS AEST.

• AMERICAN AND AUSTRALIAN HOLIDAYS: 24-HOUR COVERAGE (AS

SPECIFIED IN ATTACHMENT 1).

B.2. Geographic Coverage and Local Knowledge Requirements

(a) The answering service must be capable of fielding and screening calls that originate from inside or outside Australia for forwarding to areas within Australia including but not limited to:

• Perth, Western Australia

• Sydney, New South Wales

• Melbourne, Victoria

• Canberra, Australian Capital Territory

• Brisbane, Queensland

• Adelaide, South Australia

(b) The Contractor shall maintain awareness of:

• Time zone differences across Australia (AWST, ACST, AEST, and daylight savings variations)

• Regional emergency services and contact protocols

• Local holidays and significant events that may affect call volume or nature

• Geographic-specific issues that may constitute emergencies in different regions

B.3. Call Screening and Triage Requirements

(a) The answering service shall serve as the first point of contact after hours for the general public seeking to contact any Mission Australia facility. Callers after hours reach an answering machine at U.S. Mission facilities, which directs them to call the answering service in the event of an emergency.

(b) The answering service's operators shall:

1. Receive and professionally answer all incoming calls

2. Screen calls according to guidelines provided by Mission Australia

3. Determine whether the nature of the call warrants forwarding to a United States

Direct Hire (USDH) Duty Officer

4. Resolve calls that do not meet the threshold for onward forwarding by providing appropriate information, referrals, or guidance

5. Forward only those calls that require the attention of a USDH Duty Officer.

(c) The Contractor shall maintain detailed screening criteria and response protocols for:

• American Citizen Services emergencies (deaths, arrests, hospitalizations, welfare concerns)

• U.S. passport inquiries (routine vs. Emergency, including lost passports)

• U.S. visas for non-citizens seeking to travel to the United States

• Security threats and incidents, including bomb threats

• Facility security and safety issues, including fire among other threats to property

• Calls pertaining to active U.S. Government VIP visits in-country

• Calls from Washington, DC, headquarters offices, U.S. Government agencies

• Media inquiries

• General information requests

• Non-emergency matters that can be resolved without Duty Officer involvement

(d) A copy of the Mission Australia Call Screening Guidelines will be provided to the successful offeror and updated periodically. The Contractor must ensure that all operators are trained on and applying current guidelines and updates.

B.4. Flexible Duty Officer Contact Structure

(a) The Contractor must maintain the capability to operate under multiple duty officer configurations as determined by Mission Australia. The answering service must be equally capable of discerning when to:

1. Forward relevant calls to a single Mission-wide duty officer covering all of

Australia

2. Forward calls to multiple duty officers assigned to specific posts (Embassy

Canberra, Consulate General Sydney, Consulate General Melbourne, Consulate

General Perth)

3. Forward calls to duty officers based on geographic jurisdiction within Australia

4. Forward calls to duty officers based on functional responsibility (Consular, Security, Management, etc.)

5. Any combination or hybrid of the above structures

(b) The Mission Administrator of the program shall have sole discretion to determine the duty officer structure and may change this structure at any time with reasonable notice to the

Contractor.

(c) The Contractor shall maintain current duty officer contact lists for all possible configurations and shall be prepared to implement changes to the duty officer structure within

[24-48] hours of notification.

(d) The Contractor must maintain a flexible call routing system that can accommodate:

• Single duty officer contact protocols

• Multiple duty officer contact protocols with geographic assignments

• Multiple duty officer contact protocols with functional assignments

• Escalation procedures when primary duty officers are unavailable

• Special procedures for specific types of emergencies (bomb threats, security incidents, etc.)

B.5. Duty Officer Contact Protocols

(a) The Mission Administrator shall provide the Contractor with:

1. Current duty officer roster with contact information (updated monthly or as needed for changes)

2. Contact sequence protocols for each duty officer or duty officer configuration

3. Escalation procedures when duty officers are unavailable

4. Special contact procedures for specific emergency types

5. Geographic or functional jurisdictions for each duty officer (when applicable).

(b) The Contractor shall follow the specific contact sequence provided by Mission Australia for reaching duty officers. The standard procedure shall include multiple contact attempts using various phone numbers (duty officer cell phone, individual work cell phone) with specified wait times between attempts.

(c) The Contractor shall NOT deviate from prescribed contact sequences unless specifically authorized by the Mission Administrator. If a duty officer requests deviation from established procedures, the Contractor shall firmly inform the officer that procedures are established by the Mission Administrator and cannot be altered without authorization.

(d) Duty officer phone numbers and personal contact information are confidential and shall not be disclosed to callers. Duty officer names shall not be given to the public.

(e) The Contractor shall maintain the ability to execute separate escalation procedures for:

• Standard emergencies requiring duty officer notification

• Bomb threats or facility security emergencies

• VIP visitor support

• Emergency calls from Washington, DC, headquarters

• Media inquiries

• Other special circumstances as defined by Mission Australia

B.6. Contractor Responsibilities

(a) The Contractor shall designate a primary point of contact and backup contact who shall be available to Mission Australia staff during Eastern Australia time zone business hours for coordination, training updates, and issue resolution.

(b) The Contractor shall ensure that all operators are:

1. Thoroughly trained on Mission Australia procedures and guidelines

2. Familiar with Australian geography, time zones, and regional considerations

3. Capable of professional communication with diverse callers

4. Able to make sound judgments regarding call screening and escalation

5. Knowledgeable about U.S. government services and appropriate referrals

6. Able to speak native-level English and understand regional accents and pronunciation likely to be heard in the United States and Australia

(c) The Contractor shall maintain the capacity to participate in periodic training sessions, conference calls, or meetings with Mission Australia staff to review procedures, discuss issues, and receive updates.

(d) The Contractor agrees to provide Mission Australia with an itemized monthly detail of all

EVENT calls. Details must include:

• Date and time of call

• Telephone number of caller

• Location/origin of call (if determinable)

• Nature of call/inquiry

• Action taken (resolved, forwarded to duty officer, etc.)

• Which duty officer was contacted (if applicable)

• Which Mission location the call concerned

• Any other relevant information

(a) Monthly reports shall be provided separately for each Mission location

(Embassy Canberra, Consulate General Sydney, Consulate General

Melbourne, Consulate General Perth) as well as a consolidated Mission-wide report.

B.7. Quality Assurance and Performance Standards

(a) The Contractor shall maintain performance standards including:

• Answer all calls within three rings

• Maintain professional and courteous demeanor at all times

• Accurately screen and route calls according to established criteria

• Successfully contact duty officers within established timeframes

• Maintain accurate records of all calls and actions taken

• Provide timely and accurate monthly reports

(b) The Contractor shall implement quality control measures including:

• Regular training and refresher sessions for all operators

• Monitoring of operator performance

• Procedures for handling operator questions or uncertainties

• Backup systems to ensure continuous service availability

• Regular review and updating of procedures and contact information

• Ensuring that all operators speak and understand English at native-level and clearly understand and are clearly understood by callers regardless of English dialect or accent

(c) Quality Assurance and Surveillance Plan (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The

QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work

Paragraphs Performance Threshold

Services.

Performs all After Hours Answering Services set forth in the scope of work.

A thru E.6.

All required services are performed and no more than one

(1) customer complaint is received per month.

1. Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

2. Standard. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions - Commercial Products and

Commercial Services (NOV 2023), if any of the services exceed the standard.

3. Procedures

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the

Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation and challenges the validity of the complaint, the Contractor will notify the COR. The

COR will review the matter to determine the validity of the complaint.

https://www.acquisition.gov/far/52.212-4

(g) After appropriate correction or notification, as determined by the COR, the

COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the

COR will contact the Contracting Officer for appropriate action under the Inspection clause.

B.8. Technology and Systems Requirements

(a) The Contractor shall maintain telephone systems and technology capable of:

• Receiving calls from anywhere in Australia

• Managing multiple incoming lines simultaneously

• Routing calls to duty officers anywhere in Australia

• Recording call data for monthly reporting

• Maintaining secure storage of confidential contact information

• Providing redundancy and backup systems to ensure continuous service

(b) The Contractor shall maintain secure systems for storing and accessing:

• Duty officer contact lists and rotation schedules

• Call screening guidelines and procedures

• Historical call data and reports

• Mission-specific instructions and updates

B.9. Security and Confidentiality

(a) The Contractor shall maintain strict confidentiality regarding:

• Duty officer personal contact information

• Duty officer identities and schedules

• Specific details of calls received

• Mission security procedures and protocols

• Any sensitive information received during the course of service

(b) The Contractor shall implement appropriate security measures to protect confidential information from unauthorized access or disclosure.

(c) The Contractor shall ensure all personnel with access to Mission information are appropriately vetted and trained on confidentiality requirements.

C. INSPECTION AND ACCEPTANCE

C.1. Performance Evaluation. The Government has the right to evaluate all services performed under this contract. The Government shall perform evaluations in a manner that does not unduly delay the performance of the work. The Government shall conduct performance evaluations during the contract period. The results of this examination may lead to specific recommendations for action by the Contractor to overcome noted deficiencies in performance.

C.2. Performance Monitoring. Mission Australia may conduct performance monitoring through:

• Review of monthly call reports and statistics

• Periodic test calls to evaluate operator performance

• Feedback from duty officers regarding call handling

• Review of specific incidents or issues

• On-site visits or remote audits (as appropriate)

C.3. Deduction Schedule for Non-Performance. If the Contractor fails to provide the services required by this contract, the Government shall assess a deduction for each instance of non-performance. The Government shall deduct said amounts from the next monthly payment.

The Government retains the right to assess a deduction equal to the cost the Government should bear for the execution of the services not rendered.

C.4. Examples of Non-Performance. Non-performance may include but is not limited to:

• Failure to answer calls within established timeframes

• Failure to follow prescribed duty officer contact procedures

• Failure to maintain current duty officer contact information

• Failure to communicate effectively with callers

• Inappropriate screening or routing of calls

• Failure to provide required monthly reports

• Breach of confidentiality requirements

• Unprofessional conduct by operators

• System failures resulting in missed calls or inability to contact duty officers

D. DELIVERABLES

D.1. Deliverables. The Contractor shall provide the following deliverables:

(a) Monthly Call Reports: Due within five (5) business days after the end of each calendar month, including:

• Itemized details of all EVENT calls as specified in Section B6(e)

• Separate reports for each Mission facility

• Consolidated Mission-wide report

• Statistical summary of call volumes, types, and outcomes

• Any issues or concerns identified during the reporting period

(b) Quarterly Performance Reports: Due within ten (10) business days after the end of each calendar quarter, including:

• Summary of services provided

• Performance metrics and quality indicators

• Training activities conducted

• System updates or improvements implemented

• Recommendations for procedural improvements

(c) Updated Contact Confirmation: Within [24-48] hours of receiving updated duty officer lists or procedure changes, the Contractor shall confirm receipt, understanding, and implementation of updates.

E. MISSION AUSTRALIA SPECIFIC INSTRUCTIONS

E.1. Mission Administrator. The Mission Administrator for this program is

__________________ (to be completed at time of award). The Mission Administrator serves as the primary point of contact for all matters related to this contract and has authority to:

• Provide and update duty officer contact lists and procedures

• Determine duty officer structure and configuration

• Issue guidance on call screening criteria and thresholds

• Approve changes to procedures or protocols

• Resolve questions or issues regarding contract performance

• Coordinate with individual posts within Mission Australia

E.2. Post-Specific Contacts. The Contractor shall maintain contact information for designated representatives at each Mission facility:

U.S. Embassy Canberra:

• Primary Contact: (to be completed at time of award)

• Phone: (to be completed at time of award)

• Email: (to be completed at time of award)

U.S. Consulate General Sydney:

U.S. Consulate General Melbourne:

U.S. Consulate General Perth:

E.3. Duty Officer Contact Procedures. The Mission Administrator shall provide detailed duty officer contact procedures, which may vary based on the current duty officer configuration.

Standard procedures shall include:

(a) For Single Mission-Wide Duty Officer Configuration:

1. CONTACT the duty officer for the current period on the DUTY OFFICER

CELL PHONE

2. WAIT two (2) minutes

3. PHONE the duty officer again on DUTY OFFICER CELL PHONE

4. WAIT two (2) minutes

5. PHONE the duty officer's INDIVIDUALWORK CELL PHONE

6. WAIT two (2) minutes

7. PHONE the duty officer's INDIVIDUAL WORK CELL PHONE

8. Continue escalation as directed by Mission Administrator

(b) For Multiple Duty Officer Configuration:

1. Determine appropriate duty officer based on:

o Geographic location of call/incident o Functional nature of call/incident (Consular, Security, Management, etc.)

o Post assignment of duty officer o Other criteria as specified by Mission Administrator

2. Follow contact sequence for selected duty officer

3. If unable to reach primary duty officer, follow escalation procedures which may include:

o Contacting duty officer at another post o Contacting Mission-wide backup duty officer o Contacting specific functional officers (RSO, Management Officer, etc.)

o Other escalation as directed

(c) DO NOT DEVIATE FROM PRESCRIBED SEQUENCES. If an officer requests deviation from established procedures, the Contractor shall firmly inform the officer that procedures are established by the Mission Administrator and cannot be altered without authorization. Duty officers should contact the Mission Administrator if they disagree with procedures.

E.4. Bomb Threat Escalation. If the Answering Service receives a bomb threat for any U.S.

Mission Australia facility, the following sequence shall be observed:

1. CONTACT the current duty officer at DUTY OFFICER CELL PHONE

2. WAIT two (2) minutes

3. PHONE the current duty officer on DUTY OFFICER CELL PHONE again

4. WAIT two (2) minutes

5. PHONE the current duty officer on INDIVIDUAL CELL PHONE

6. Continue escalation as directed by Mission Administrator

E.5. Updates and Changes. The Mission Administrator shall notify the Contractor of:

• Duty officer list updates (typically every monthly or as needed)

• Changes to duty officer configuration or structure

• Updates to call screening guidelines

• Changes to contact procedures

• Special circumstances or events requiring modified procedures

• Any other relevant changes

The Contractor shall acknowledge receipt of all updates within [24] hours and confirm implementation within [48] hours or as otherwise specified.

E.6. Queries and Issues. If the Contractor has any queries or issues regarding procedures, contact information, or any aspect of service delivery, the Contractor shall contact (to be completed at time of award):

Primary: Mission Administrator - (to be completed at time of award)

• Office: (to be completed at time of award)

• Mobile: (to be completed at time of award)

Backup: (to be completed at time of award)

• Office: (to be completed at time of award)

• Mobile: (to be completed at time of award)

SECTION 2 – FEDERAL ACQUISITION REGULATIONS (FAR)

CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive

Orders—Commercial Products and Commercial Services (MAR 2026)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive Orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further

Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) [Reserved].

(3) [Reserved].

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Jan 2026).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar

2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (Jan 2026) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (Jan 2026) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020), with

Alternate I (Nov 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Nov 2021) (41 U.S.C.

3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment

Act of 2009 (Jun 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the

American Recovery and Reinvestment Act of 2009.) (Removed effective Jan 2026.)

_x_ (4) 52.203-17, Contractor Employee Whistleblower Rights (Nov 2023) ( 41 U.S.C.

4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

_x_ (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract

Awards (Jun 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

__ (7) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery

Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (9) [Reserved].

https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section3903&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section3801&num=0&edition=prelim https://www.acquisition.gov/far/52.233-3#FAR_52_233_3 https://www.acquisition.gov/far/52.233-4#FAR_52_233_4 https://www.acquisition.gov/far/52.203-6#FAR_52_203_6 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section4655&num=0&edition=prelim https://www.acquisition.gov/far/52.203-13#FAR_52_203_13 https://www.acquisition.gov/far/52.203-15#FAR_52_203_15 https://www.acquisition.gov/far/52.203-17#FAR_52_203_17 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section4712&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section4712&num=0&edition=prelim https://www.acquisition.gov/far/3.900#FAR_3_900 https://www.acquisition.gov/far/52.204-10#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14 https://www.acquisition.gov/far/52.204-15#FAR_52_204_15

__ (10) [Reserved].

__ (11) [Reserved].

_x_ (12) 52.209-6, Protecting the Government's Interest When Subcontracting With

Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded.

(Jan 2025) ( 31 U.S.C. 6101 note).

__ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility

Matters (Jan 2026) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Feb 2026)

( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (Feb 2026) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (17) [Reserved]

__ (18) (i) 52.219-6, Notice of Total Small Business Set-Aside (Feb 2026) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-6.

__ (19) (i) 52.219-7, Notice of Partial Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-7.

__ (20) 52.219-8, Utilization of Small Business Concerns (Feb 2026)( 15 U.S.C. 637(d)(2) and (3).

__ (21) (i) 52.219-9, Small Business Subcontracting Plan (Feb 2026) ( 15 U.S.C. 637(d)(4).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

__ (iii) Alternate II (Nov 2016) of 52.219-9.

__ (iv) Alternate III (Jun 2020) of 52.219-9.

__ (v) Alternate IV (Jan 2025) of 52.219-9.

__ (22)

(i) 52.219-13, Notice of Set-Aside of Orders (Mar 2020) (15 U.S.C. 644(r)).

__ (ii) Alternate I (Mar 2020) of 52.219-13.

__ (23) 52.219-14, Limitations on Subcontracting (Feb 2026) (15 U.S.C. 657s).

__ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (Feb 2026) (15 U.S.C.

637(d)(4)(F)(i)).

__ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled

Veteran-Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program

(Feb 2026) (15 U.S.C. 657f).

__ (26) (i) 52.219-28, Postaward Small Business Program Representation (Feb 2026)

(15 U.S.C. 632(a)(2)).

__ (ii) Alternate I (Mar 2020) of 52.219-28.

__ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically

Disadvantaged Women-Owned Small Business Concerns (Feb 2026) (15 U.S.C. 637(m)).

__ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small

Business Concerns Eligible Under the Women-Owned Small Business Program (Feb 2026)

(15 U.S.C. 637(m)).

__ (29) 52.219-32, Orders Issued Directly Under Small Business Reserves (Mar 2020)

( 15 U.S.C. 644(r)). (Removed effective Feb 2026.)

__ (30) 52.219-33, Nonmanufacturer Rule (Feb 2026) ( 15 U.S.C. 637(a)(17)).

__ (31) 52.222-3, Convict Labor (Jun 2003) (E.O.11755).

_x_ (32) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Mar 2026)

( E.O. 13126).

__ (33) 52.222-21, Prohibition of Segregated Facilities (Apr 2015). (Removed effective Feb

2026.)

https://www.acquisition.gov/far/52.209-6#FAR_52_209_6 https://www.govinfo.gov/link/uscode/31/6101 https://www.acquisition.gov/far/52.209-9#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/52.219-3#FAR_52_219_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637a&num=0&edition=prelim https://www.acquisition.gov/far/52.219-4#FAR_52_219_4 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 https://www.acquisition.gov/far/52.219-8#FAR_52_219_8 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637&num=0&edition=prelim https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637&num=0&edition=prelim https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 https://www.acquisition.gov/far/52.219-14#FAR_52_219_14 https://www.acquisition.gov/far/52.219-16#FAR_52_219_16 https://www.acquisition.gov/far/52.219-27#FAR_52_219_27 https://www.acquisition.gov/far/52.219-28#FAR_52_219_28 https://www.acquisition.gov/far/52.219-28#FAR_52_219_28 https://www.acquisition.gov/far/52.219-29#FAR_52_219_29 https://www.acquisition.gov/far/52.219-30#FAR_52_219_30 https://www.acquisition.gov/far/52.219-32#FAR_52_219_32 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section644&num=0&edition=prelim https://www.acquisition.gov/far/52.219-33#FAR_52_219_33 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637&num=0&edition=prelim https://www.acquisition.gov/far/52.222-3#FAR_52_222_3 https://www.acquisition.gov/far/52.222-19#FAR_52_222_19 https://www.federalregister.gov/executive-order/13126 https://www.acquisition.gov/far/52.222-21#FAR_52_222_21

__ (34) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O.11246). (Removed effective Feb

2026.)

__ (ii) Alternate I (Feb 1999) of 52.222-26.

__ (35) (i) 52.222-35, Equal Opportunity for Veterans (Feb 2026) ( 38 U.S.C. 4212).

__ (ii) Alternate I (Jul 2014) of 52.222-35.

__ (36) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Feb 2026)

(29 U.S.C. 793).

__ (ii) Alternate I (Jul 2014) of 52.222-36.

__ (37) 52.222-37, Employment Reports on Veterans (Feb 2026) ( 38 U.S.C. 4212).

__ (38) 52.222-40, Notification of Employee Rights Under the National Labor Relations

Act (Dec 2010) (E.O. 13496).

_x_ (39) (i) 52.222-50, Combating Trafficking in Persons (Feb 2026) (22 U.S.C. chapter 78 and E.O. 13627).

__ (ii) Alternate I (Feb 2026) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

__ (40) 52.222-54, Employment Eligibility Verification (Feb 2026) ( Executive Order

12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in

FAR 22.1803.)

__ (41) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–

Designated Items (May 2008) ( 42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (42) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential

Hydrofluorocarbons (Feb 2026) ( 42 U.S.C. 7671, et seq.).

__ (43) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Feb 2026) ( 42 U.S.C. 7671, et seq.).

__ (44) 52.223-20, Aerosols (May 2024) ( 42 U.S.C. 7671, et seq.). (Removed effective Feb

2026.)

__ (45) 52.223-21, Foams (May 2024) ( 42 U.S.C. 7671, et seq.). (Removed effective Feb

2026.)

__ (46) 52.223-23, Sustainable Products and Services (Feb 2026) ( E.O. 14057, 7 U.S.C.

8102, 42 U.S.C. 6962, 42 U.S.C. 8259b, and 42 U.S.C. 7671l).

__ (47) (i) 52.224-3 Privacy Training (Jan 2017) ( 5 U.S.C. 552 a).

__ (ii) Alternate I (Jan 2017) of 52.224-3.

__ (48) (i) 52.225-1, Buy American-Supplies (Feb 2026) (41 U.S.C. chapter 83).

__ (ii) Alternate I (Oct 2022) of 52.225-1.

__ (49) (i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (Feb

2026) ( 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, 19 U.S.C. chapter 29 (sections 4501-4732), Public Law 103-182, 108-77, 108-78, 108-

286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

__ (ii) Alternate I [Reserved].

__ (iii) Alternate II (Jan 2025) of 52.225-3.

__ (iv) Alternate III (Feb 2024) of 52.225-3.

__ (v) Alternate IV (Oct 2022) of 52.225-3.

__ (50) 52.225-5, Trade Agreements (NOV 2023) ( 19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_x_ (51) 52.225-13, Restrictions on Certain Foreign Purchases (Feb 2021) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the

Department of the Treasury). (Removed effective Feb 2026.)

https://www.acquisition.gov/far/52.222-26#FAR_52_222_26 https://www.acquisition.gov/far/52.222-26#FAR_52_222_26 https://www.acquisition.gov/far/52.222-35#FAR_52_222_35 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title38-section4212&num=0&edition=prelim https://www.acquisition.gov/far/52.222-35#FAR_52_222_35 https://www.acquisition.gov/far/52.222-36#FAR_52_222_36 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title29-section793&num=0&edition=prelim https://www.acquisition.gov/far/52.222-36#FAR_52_222_36 https://www.acquisition.gov/far/52.222-37#FAR_52_222_37 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title38-section4212&num=0&edition=prelim https://www.acquisition.gov/far/52.222-40#FAR_52_222_40 https://www.acquisition.gov/far/52.222-50#FAR_52_222_50 https://www.acquisition.gov/far/52.222-50#FAR_52_222_50 https://www.acquisition.gov/far/52.222-54#FAR_52_222_54 https://www.federalregister.gov/executive-order/12989 https://www.federalregister.gov/executive-order/12989 https://www.acquisition.gov/far/22.1803#FAR_22_1803 https://www.acquisition.gov/far/52.223-9#FAR_52_223_9 https://www.acquisition.gov/far/52.223-9#FAR_52_223_9 https://www.acquisition.gov/far/52.223-11#FAR_52_223_11 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section7671&num=0&edition=prelim https://www.acquisition.gov/far/52.223-12#FAR_52_223_12 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section7671&num=0&edition=prelim https://www.acquisition.gov/far/52.223-20#FAR_52_223_20 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section7671&num=0&edition=prelim https://www.acquisition.gov/far/52.223-21#FAR_52_223_21 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section7671&num=0&edition=prelim https://www.acquisition.gov/far/52.223-23#FAR_52_223_23 https://www.federalregister.gov/executive-order/14057 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title7-section8102&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title7-section8102&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section6962&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section8259&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title42-section7671&num=0&edition=prelim https://www.acquisition.gov/far/52.224-3#FAR_52_224_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title5-section552&num=0&edition=prelim https://www.acquisition.gov/far/52.224-3#FAR_52_224_3 https://www.acquisition.gov/far/52.225-1#FAR_52_225_1 https://www.acquisition.gov/far/52.225-1#FAR_52_225_1 https://www.acquisition.gov/far/52.225-3#FAR_52_225_3 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section3301&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section2112&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section3805&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section4001&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section4001&num=0&edition=prelim http://uscode.house.gov/view.xhtml?req=granuleid%3AUSC-prelim-title19-chapter29&saved=%7CZ3JhbnVsZWlkOlVTQy1wcmVsaW0tdGl0bGU0MC1jaGFwdGVyMzctZnJvbnQ%3D%7C%7C%7C0%7Cfalse%7Cprelim&edition=prelim https://www.acquisition.gov/far/52.225-3#FAR_52_225_3 https://www.acquisition.gov/far/52.225-3#FAR_52_225_3 https://www.acquisition.gov/far/52.225-3#FAR_52_225_3 https://www.acquisition.gov/far/52.225-5#FAR_52_225_5 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section2501&num=0&edition=prelim http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title19-section3301&num=0&edition=prelim https://www.acquisition.gov/far/52.225-13#FAR_52_225_13

__ (52) 52.225-26, Contractors Performing Private Security Functions Outside the United

States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for

Fiscal Year 2008; 10 U.S.C. Subtitle A, Part V, Subpart G Note).

__ (53) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007)

(42 U.S.C. 5150).

__ (54) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov

2007) (42 U.S.C. 5150).

_x_ (55) 52.226-8, Encouraging Contractor Policies to Ban Text Messaging While

Driving (May 2024) ( E.O. 13513).

__ (56) 52.229-12, Tax on Certain Foreign Procurements (Feb 2021).

_x_ (57) 52.232-29, Terms for Financing of Purchases of Commercial

Products and Commercial Services (Nov 2021) (41 U.S.C. 4505, 10 U.S.C. 3805).

__ (58) 52.232-30, Installment Payments for Commercial Products and Commercial

Services (Nov 2021) (41 U.S.C. 4505, 10 U.S.C. 3805).

_x_ (59) 52.232-33, Payment by Electronic Funds Transfer-System for Award

Management (Oct2018) ( 31 U.S.C. 3332).

__ (60) 52.232-34, Payment by Electronic Funds Transfer-Other than System for Award

Management (Jul 2013) (31 U.S.C. 3332).

__ (61) 52.232-36, Payment by Third Party (Feb 2026) (31 U.S.C. 3332).

__ (62) 52.239-1, Privacy or Security Safeguards (Aug 1996) ( 5 U.S.C. 552a). (Removed effective Jul 2025.)

_x_ (63) 52.240-1, Prohibition on Unmanned Aircraft Systems Manufactured or Assembled by American Security Drone Act-Covered Foreign Entities (Nov 2024) (Sections 1821-1826, Pub. L. 118-31, 41 U.S.C. 3901 note prec.). (Removed effective Jan 2026 and replaced by

52.240-91.)

__ (64) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15 U.S.C.

637(d)(13)).

__ (65) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb

2026) ( 46 U.S.C. 55305 and 10 U.S.C. 2631).

__ (ii) Alternate I (Apr 2003) of 52.247-64.

__ (iii) Alternate II (Nov 2021) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

__ (1) 52.222-41, Service Contract Labor Standards (Aug 2018) (41 U.S.C. chapter 67).

__ (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014)

(29 U.S.C. 206 and 41 U.S.C. chapter 67).

__ (3) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards-Price

Adjustment (Multiple Year and Option Contracts) (Aug 2018) (29 U.S.C. 206 and

41 U.S.C. chapter 67).

__ (4) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards-Price

Adjustment (May 2014) ( 29U.S.C.206 and 41 U.S.C. chapter 67).

__ (5)…