RFQ 18A 170425-673 Custodial LS DOC Ells.docx
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- Custodial LS DOC Ellsworth, Work Centers Only
- Solicitation number
- RFQ - 18A - 17042500000000000673
- Issued by
- Hancock County, Maine
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RFQ 18A 170425-673: Custodial Services at Maine Department of Corrections, Ellsworth
This is a Request for Quotations (RFQ) issued by the State of Maine Department of Administrative and Financial Services, Division of Purchases, on behalf of the Department of Corrections for custodial services at the Ellsworth facility located at 412 High Street, Ellsworth, ME. The RFQ is open exclusively to certified Work Centers as defined in 5 MRSA 1826-B.2. The scope of work encompasses custodial services for approximately 2,700 square feet of office and public facility space, requiring twice-weekly cleaning service on Mondays and Wednesdays between 9:00 a.m. and 4:00 p.m. Services include routine daily tasks such as restroom cleaning, floor maintenance, trash removal, carpet vacuuming, glass cleaning, and various weekly, monthly, quarterly, and annual specialized tasks detailed in Appendix B. Interested bidders are strongly encouraged to attend a facility walk-through on Monday, May 1, 2017, at 9:00 a.m., which is the only opportunity to view the work site. Quotations are due by 2:00 p.m. Eastern Standard Time on Tuesday, May 9, 2017, submitted through the State of Maine's Advantage Vendor Self Service (VSS) e-procurement system. The anticipated contract term is from July 1, 2017, through October 31, 2018, with two optional one-year renewal periods extending through October 31, 2020.
Bids will be evaluated on a best value basis, with award made to the lowest-cost certified Work Center bidder whose proposed costs are determined to be fair and reasonable in comparison to market rates. The previous contractor, Start to Finish, LLC, held the contract with an annual amount of $5,200.08. Bidders must submit Appendix A (Bid Cover Page and Debarment Form) and Appendix C (Cost Response) with their quotations, providing itemized pricing for monthly service charges, quarterly tasks, twice-per-year specialized cleaning, annual tasks, and hourly labor rates for supplemental work. All contractor personnel, including supervisors and subcontractors, must successfully pass background checks approved by the Department prior to facility access. The contractor must furnish all supplies, equipment, and materials, maintain Globally Harmonized System Safety Data Sheets for all chemicals used, provide proof of liability insurance meeting specified minimum requirements, and ensure facility appearance and cleanliness meet the highest standards with zero tolerance for missed or partial cleanings. Subcontractors may comprise no more than 15 percent of work performed and must be identified in the bid submission.
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STATE OF MAINE
DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
BUREAU OF GENERAL SERVICES
DIVISION OF PURCHASES
RFQ # 18A 170425-673
Custodial LS DOC Ellsworth, Work Centers Only
OPEN ONLY TO CERTIFIED “WORK CENTERS”, AS DEFINED IN 5 MRSA §1826-B.2.
To learn more about Certified Work Centers visit the State of Maine Purchases website.
http://www.maine.gov/purchases/policies/specialized.shtml
Quotations/Responses Due: Tuesday May 9, 2017 not later than 2:00 p.m. local time
Note: All questions and responses must be provided via the State of Maine’s e-Procurement system: AdvantageME / Vendor Self Service (VSS) no later than forty-eight (48) hours prior to closure date and time. Responses can be located in the same place.
Questions asked any other way will not be answered. Not all questions will be answered.
General Instructions on Bidder Questions It is the responsibility of each Bidder to examine the entire RFQ and to seek clarification by submitting questions through the Q & A List tab on the Solicitation page. Any answers to questions will appear there as well. It is the vendor's responsibility to log in to view all questions and answers posted. Additional information obtained any other way will not be valid.
In the event that you must contact Purchases for any other reasons than the Q & A previously mentioned, only the Buyer listed on the Solicitation page may be contacted from the time this RFQ is issued until award notification is made. No other person/State employee is empowered to make binding statements regarding this RFQ. The Buyer will not answer questions about the bid accept through the VSS while it is open. Violation of this provision may lead to disqualification from the bidding process, at the State’s discretion.
Summary For this competitive Request for Quotations (RFQ) process, the State of Maine Division of Purchases (“Division”) is acting on behalf of Department of Administrative & Financial Services on behalf of The Department of Corrections (“Requesting Department”). The Division and the Requesting Department seek quotations (also referred to as “bids” or “responses” herein) to provide the goods/services listed above. This document provides instructions and descriptions of requirements for this competitive process.
RFQ REQUIREMENTS
1. Description of Requirements The following is a description of the goods and/or services sought by the State of Maine under this RFQ.
· Custodial Services at 412 High Street, Ellsworth, ME as described in Appendix B
· Bidder are to completely fill out Appendixes A, C and attach them to their bid in the VSS. Bids without these completed documents may be rejected
· The State reserves the right to not make an award to a low-cost bidder when that bidder has had a contract terminated or not renewed due to documented poor performance within the last five years
· The bidder is required to provide employees and if used Sub-contractor employees that can successfully pass the required background checks
· Please note that this facility is used by the public. The appearance and cleanliness of the facility are a direct representation of the Department of Corrections. All cleaning must be performed at the highest level. The contractor will be required to ensure the facility is thoroughly cleaned each day custodial service is provided. Missed or partial cleanings will not be tolerated, will be considered “poor service” and may result in the contract being terminated
2. Bid Contents Requirements In addition to the cost, delivery, and other information required in VSS, all bids should contain the following information as attachments, in the Appendices listed below:
· Appendix A: Bid Cover Page and Debarment Form
· Appendix C: Cost Response
3. Contract Term In addition to any mutually agreed upon delivery dates for purchases of goods, the contract resulting from this RFQ will have a term, or “Period of Performance”, during which the contract is considered to be in effect. The anticipated contract term is defined in the table below. Please note that the dates below are estimated and may be adjusted as necessary in order to comply with all procedural requirements associated with this RFQ and the contracting process. The actual contract start date will be established by the completed and approved contract.
Contract Renewal: Following the initial term of the contract, the Division, at their discretion, may opt to extend the contract for two renewal periods of one year each. The term of the anticipated contract, resulting from this RFQ, is defined as follows:
| Period |
| Start Date |
| End Date |
| Initial Period of Performance |
| July 1, 2017 |
| Oct 31, 2018 |
| Renewal Period #1 |
| Nov 1, 2018 |
| Oct 31, 2019 |
| Renewal Period #2 |
| Nov 1, 2019 |
| Oct 31, 2020 |
4. Submitting a Quotation
a. Quotations Due: Quotations must be received no later than 2:00 p.m. Eastern Standard Time (EST), on the date listed in VSS. Quotations received after the 2:00 p.m. deadline will not be accepted.
b. Submission Instructions: Bidders must submit their bids in the State of Maine’s electronic procurement system: Advantage “Vendor Self Service” (VSS). More information on this system can be found at the following internet link: http://www.maine.gov/purchases/venbid/rfq.shtml.
c. Multiple Quotations: Unless specifically prohibited in Section 1 of this RFQ, Bidders are permitted to submit multiple quotations for this RFQ, offering alternative items or pricing for the State of Maine to consider in its best value determination.
d. Withdrawal of a Quotation: Bidders are permitted to withdraw their own quotations up until the due date and time for receipt of quotations. To do so, a Bidder must enter the VSS system (as referenced above), identify and open their submitted quotation located in the Solicitation Responses tab, and click the “Withdraw” button found at the bottom of the screen. Quotations cannot be withdrawn after the due date and time for receipt of quotations.
e. Attachments: Any attachments provided with the Advantage VSS bid submission must be in MS Word, MS Excel, or Adobe (.pdf) format, unless otherwise specified in Section 1 of this RFQ. Vendors are encouraged to submit supporting documentation that aid the requesting department in understanding how the bid conforms to the requirements. The VSS attachment file size limit is 2Mb. Please contact the buyer for this RFQ if you must submit attachment files larger than this.
f. Vendor specifications: Unless otherwise stated in this RFQ document, limited specification information will be required upon submission of a bid in response to this RFQ. However, a Bidder’s response should include an affirmative statement that their bid complies with all requirements of this RFQ, unless the Bidder specifically addresses how its bid differs from the specifications, and why the differences should be deemed acceptable by the State.
5. General Instructions
a. The Bidder must submit a cost quotation response that covers the goods and term of the contract, including any optional renewal.
b. The cost quotation shall include the costs necessary for the Bidder to fully comply with the contract terms and conditions and RFQ requirements.
c. Failure to provide the requested information may result in the exclusion of the quotation from consideration, at the discretion of the Division.
d. No costs related to the preparation of the quotation for this RFQ or to the negotiation of the contract with the Department may be included in the quotation.
e. The State is exempt from the payment of Federal, State and local Taxes on articles not for resale. Please provide quotations that do not include these taxes. Upon application, an exemption certificate can be furnished by the State at the point of contract finalization.
6. Quotation Evaluation and Selection Evaluation of the submitted quotations shall be accomplished as detailed below:
a. State of Maine RFQ documents are evaluated on a Best Value basis. The term “Best Value” may take into consideration the qualities of the goods or services to be supplied, their conformity with the specifications listed in the RFQ, the purposes for which they are required, the date of delivery, and the best interest of the State. Once the goods or services have been determined to conform to the specifications, then the Division will make its award decision based on the lowest price among the Bidders.
b. At the discretion of the Division, if a Bidder’s submission is deemed to not conform to the specifications listed in the RFQ, or otherwise not conform to the requirements of the RFQ, then that Bidder’s submission may not be considered for contract award.
c. In the event that no Bidder submission conforms to the specifications of this RFQ, then the Division may choose not to make any award. Alternatively, the Division may make an award to the Best Value Bidder whose specifications most closely meet the specifications of this RFQ. For example, if there are five specification requirements, and two responses are received with one Bidder meeting four requirements, and one bidder meeting three requirements, then the Division, at its discretion, may make a contract award to the Bidder meeting four requirements.
d. If the specifications provided with this RFQ are of a technical nature, then the Division’s RFQ Coordinator, at his or her discretion, may seek to use an evaluation team comprised of subject matter experts, end-users from the Requesting Department, or other State Department representatives. In such a case, the evaluation team will judge the merits of the quotations received in accordance with the best value criteria defined in the RFQ.
e. Maine Business Consideration for commodities or services valued at $50,000 or more
i. Award will be made to Maine Businesses who propose a cost within 5% of the low cost bid submitted by a non-Maine Business, if they have an equivalent specification. Best value considerations may affect the outcome of the bid evaluation.
ii. Equivalent specification means that bids being considered meet or exceed specifications provided in the RFQ document including any best value considerations, or are equal in specification as described above in section c.
iii. Definition of a Maine Business
1. A Maine business is one that can certify and show proof of each of the following:
a. Physical location within the borders of Maine
b. Employment of at least one Maine resident
c. Subject to State of Maine taxes such as the following:
i. Business Income, or Corporate Income
ii. Property
iii. Employment – Unemployment, worker’s compensation
iv. Bidders, who want to be considered a Maine Business for evaluation and award purposes, must certify by their signature on the Proposal Cover page that they meet the definition of a Maine Business. Upon the award of a contract on the basis of this consideration, additional proof may be required from an awarded Maine Business.
v. The use of this information in making contract award decisions is required in accordance with Executive Order 2017-003, which states “Evaluators of competitive bids for goods and services shall give consideration to the investment in the State by business enterprises as a best-value criterion. Consideration for Maine business enterprises may result in low cost or top scoring bids not being considered as the best-value for the State of Maine.”
7. Negotiations
a. No Best and Final Offers: The State of Maine will not seek a best and final offer (BAFO) from any Bidder in this procurement process. All Bidders are expected to provide their Best Value pricing with the submission of their quotation.
b. The Division reserves the right to negotiate with the successful Bidder to finalize a contract at the same rate or cost of goods and services as presented in the selected quotation. Such negotiations may not significantly vary the content, nature or requirements of the quotation or the RFQ to an extent that may affect the price of goods or services requested. The Division reserves the right to terminate contract negotiations with a selected Bidder who submits a proposed contract significantly different from the quotation submitted in response to the RFQ.
c. In the event that an acceptable contract cannot be negotiated with the highest ranked Bidder, the Division may withdraw its award and negotiate with the next-highest ranked Bidder, and so on, until an acceptable contract has been finalized. Alternatively, the Division may cancel the RFQ, at its sole discretion.
TERMS AND CONDITIONS FOR RFQ AND CONTRACT
PART I GENERAL INFORMATION ON RFQs A. Purpose and Background The State of Maine (“State”) Department of Administrative and Financial Services (“Department”), Bureau of General Services (“Bureau”), Division of Purchases (“Division”) acts as the purchasing agent on behalf of all Executive Departments and other agencies within State Government. For this competitive Request for Quotations (RFQ) process, the Division is acting on behalf of the Requesting Department listed on the cover page. The Division and the Requesting Department seek quotations (also referred to as “bids” or “responses” herein) to provide the goods/services as defined above in Section 1 of this document. This document provides instructions for submitting quotations, the procedure and criteria by which the Bidder(s) will be selected, and the contractual terms which will govern the relationship between the State and the awarded Bidder(s). Following Bidder selection and upon reaching a mutual agreement, the State and the selected Bidder will enter into a contract – taking the form of a State of Maine Master Agreement or Buyer Purchase Order (all generally referred to as “contract” herein), as applicable.
B. General Provisions
| 1. | Issuance of this RFQ does not commit the Division or the Requesting Department to issue an award or to pay expenses incurred by a Bidder in the preparation of a response to this RFQ. This includes attendance at personal interviews or other meetings and software or system demonstrations, where applicable. |
| 2. | All responses to this RFQ should adhere to the instructions and format requirements outlined in this RFQ and all written supplements and amendments (such as the Division’s answers to the Bidders’ questions submitted through the VSS), as issued by the Division. Responses are to follow the format and respond to all questions and instructions specified above in the “Submitting a Quotation” section of this RFQ. |
| 3. | Bidders shall take careful note that in evaluating a quotation submitted in response to this RFQ, the Department may consider materials provided in the quotation, information obtained through interviews/presentations (if any), and internal information of previous contract history between the Division and the Bidder (if any). The Division also reserves the right to consider other reliable references and publicly available information available in evaluating a Bidder’s experience and capabilities, if needed. All responses to this RFQ shall be considered to be authorized to legally bind the Bidder, and if selected for award, shall contain or be considered to contain a statement that the quotation and the pricing contained therein will remain valid and binding for a period of at least 180 days from the date and time of the bid opening. |
| 4. | The RFQ and the selected Bidder’s quotation, including all appendices or attachments, may be incorporated in the final contract. |
| 5. | Following announcement of an award decision, all submissions in response to this RFQ will be considered public records available for public inspection pursuant to the State of Maine Freedom of Access Act (FOAA) (1 M.R.S. §§ 401 et seq.). |
| 6. | The Division, at its sole discretion, reserves the right to recognize and waive minor informalities and irregularities found in quotations received in response to this RFQ. |
| 7. | The Division reserves the right to authorize other State Departments to use the contract(s) resulting from this RFQ, if it is deemed to be beneficial for the State to do so. |
| 8. | All applicable laws, whether or not herein contained, shall be included by this reference. It shall be Bidder’s responsibility to determine the applicability and requirements of any such laws and to abide by them. |
C. Eligibility to Submit Bids Public agencies, private for-profit companies, and non-profit companies and institutions are invited to submit bids in response to State of Maine Requests for Quotations.
D. Delivery Terms For the purchase of goods, the Division and selected Bidder will decide upon a delivery date in accordance with the State’s requirements and the terms offered in the Bidder’s quotation. Unless stated otherwise in Section 1 of this RFQ, all deliveries are expected with shipping terms of “Free on Board (FOB) – Destination”. The State intends for this to mean that all goods shall be priced in the bid response to include shipping charges, if any, to the State’s desired location. The “FOB – Destination” shipping term is also intended to mean that the State shall not bear any responsibility for the goods in question until the State takes possession of them at the destination point of delivery.
E. Alternate Bids and Approved Equals When, in bid forms and specifications, an article or material is identified by using a trade name and catalog number of a manufacturer or vendor, the term “or approved equal,” if not inserted with the identification, is implied. Any Bidder that seeks to propose an alternate item from what is specified in this RFQ should refer to State of Maine Statute 5 MRSA §1825-B, for “Bids, awards and contracts”, found here: http://www.mainelegislature.org/legis/statutes/5/title5sec1825-B.html F. Appeal of Contract Awards Any person aggrieved by the award decision that results from this RFQ may appeal the decision to the Director of the Bureau of General Services in the manner prescribed in 5 MRSA § 1825-E and 18-554 Code of Maine Rules, Chapter 120 (found here: http://www.maine.gov/purchases/policies/120.shtml). The appeal must be in writing and filed with the Director of the Bureau of General Services, 9 State House Station, Augusta, Maine, 04333-0009 within 15 calendar days of receipt of notification of contract award.
If this RFQ results in the creation of a pre-qualified or pre-approved list of vendors, then the appeal procedures mentioned above are available upon the original determination of that vendor list, but not during subsequent competitive procedures involving only the pre-qualified or pre-approved list participants.
PART II CONTRACT ADMINISTRATION AND CONDITIONS
A. Contract Document
| The successful Bidder will be required to execute a contract in the form of a State of Maine Buyer Purchase Order, Contract Agreement to Purchase Services or State of Maine Master Agreement. |
| The Standard Terms and Conditions used with the aforementioned contract types may be found on the Division of Purchases website at the following link: |
| http://www.maine.gov/purchases/info/forms/BPO_General_Terms.doc |
| In the event that the State of Maine’s Standard Terms and Conditions or RFQ provisions do not otherwise cover contractual scenarios that are specific to the goods or services being purchased under this RFQ, then the State is willing to consider a Bidder’s standard terms and conditions. Consideration or use of a Bidder’s standard terms and conditions shall only occur under the general agreement that in the event of a conflict, the State of Maine’s Standard Terms and Conditions and RFQ provisions shall take precedence. |
| Other forms and contract documents commonly used by the State can be found on the Division of Purchases website at the following link: http://www.maine.gov/purchases/info/forms.shtml |
B. Independent Capacity In providing services and performing under the contract, the successful Bidder shall act independently and not as an agent of the State of Maine.
C. Payments and Other Provisions The State anticipates paying the selected Bidder for goods and services received, on the basis of net 30 payment terms, upon the receipt of an accurate and acceptable invoice. An invoice will be considered accurate and acceptable if it contains a reference to the State of Maine contract number, contains correct pricing information relative to the contract, and provides any required supporting documents, as applicable, and any other specific and agreed-upon requirements listed within the contract that results from this RFQ.
The State of Maine reserves the right to pay for goods purchased through this solicitation by any of several available means, which include but may not be limited to check, EFT, and/or procurement card. Bidders are advised that state statute precludes sellers from imposing a surcharge on credit or debit card purchases (text follows):
“9-A MRSA §8-303 (2): A seller in a sales transaction may not impose a surcharge on a cardholder who elects to use a credit card or debit card in lieu of payment by cash, check or similar means.”
Appendix A
STATE OF MAINE
DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
DIVISION OF PURCHASES
BID COVER PAGE and DEBARMENT FORM
Bidder’s Organization Name:
Chief Executive - Name/Title:
| Tel: |
| Fax: |
| E-mail: |
Headquarters Street Address:
Headquarters City/State/Zip:
(provide information requested below if different from above)
Lead Point of Contact for Bid - Name/Title:
| Tel: |
| Fax: |
| E-mail: |
Street Address:
City/State/Zip:
| Are you a Maine Business as defined in this RFQ under RFQ Requirements, Section 6. Quotation Evaluation and Selection? |
| ☐ Yes ☐ No |
By signing below Bidder affirms:
· Their bid complies with all requirements of this RFQ; and
· This bid and the pricing structure contained herein will remain firm for a period of 180 days from the date and time of the bid opening; and
· That no personnel currently employed by the Department or any other State agency participated, either directly or indirectly, in any activities relating to the preparation of the Bidder’s proposal; and
· That no attempt has been made or will be made by the Bidder to induce any other person or firm to submit or not to submit a proposal; and
· The undersigned is authorized to enter into contractual obligations on behalf of the above-named organization.
Name:
Title:
Authorized Signature:
Date:
State of Maine RFQ # 18A 170425-673 Rev. 3/9/17 Debarment, Performance, and Non-Collusion Certification
By signing this document I certify to the best of my knowledge and belief that the aforementioned organization, its principals, and any subcontractors named in this proposal:
1. Are not presently debarred, suspended, proposed for debarment, and declared ineligible or voluntarily excluded from bidding or working on contracts issued by any governmental agency.
1. Have not within three years of submitting the proposal for this contract been convicted of or had a civil judgment rendered against them for:
0. fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a federal, state or local government transaction or contract.
0. violating Federal or State antitrust statutes or committing embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property;
0. are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State or Local) with commission of any of the offenses enumerated in paragraph (b) of this certification; and
0. have not within a three (3) year period preceding this proposal had one or more federal, state or local government transactions terminated for cause or default.
1. Have not entered into a prior understanding, agreement, or connection with any corporation, firm, or person submitting a response for the same materials, supplies, equipment, or services and this proposal is in all respects fair and without collusion or fraud. The above mentioned entities understand and agree that collusive bidding is a violation of state and federal law and can result in fines, prison sentences, and civil damage awards.
· Failure to provide this certification may result in the disqualification of the Bidder’s proposal, at the discretion of the Department.
To the best of my knowledge all information provided in the enclosed proposal, both programmatic and financial, is complete and accurate at the time of submission.
Name:
Title:
Authorized Signature:
Date:
State of Maine RFQ # 18A 170425-673 Rev. 3/9/17
Appendix B
STATE OF MAINE
DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
DIVISION OF PURCHASES
DETAILED SPECIFICATIONS
RFQ # 18A 170425-673
Custodial LS DOC Ellsworth, Work Centers Only
THIS IS A STATE OF MAINE SOLICITATION FOR CUSTODIAL SERVICES. IT IS OPEN ONLY TO CERTIFIED “WORK CENTERS”, AS DEFINED IN 5 MRSA §1826-B.2.
All interested certified Work Centers, as defined in 5 MRSA §1826-B.2., are encouraged to submit a bid in response to this requirement for custodial services. As noted above, non-Work Center organizations should not submit a bid under this solicitation. Bids will be evaluated in accordance with 5 MRSA §1826. Bids received from certified Work Centers will be evaluated, and if the proposed costs are determined to be fair and reasonable in comparison to previously known market rates from non-Work Center organizations, then award will be made to the certified Work Center with the most advantageous bid. The award decision will be based upon the proposed price and an ability to fulfill the duties listed under Exhibit A and meets the requirements of Exhibit B.
The State reserves the right to not make an award to a low-cost bidder when that bidder has had a contract terminated or not renewed due to documented poor performance within the last five years.
Work Site: Maine Department of Corrections, 412 High Street, Ellsworth, ME 04605
Approximate Cleaning Space: 2,700 square feet
Public Facility: Please note that this facility is used by the public. The appearance and cleanliness of the facility are a direct representation of the Department of Corrections. All cleaning must be performed at the highest level. The contractor will be required to ensure the facility is thoroughly cleaned each day custodial service is provided. Missed or partial cleanings will not be tolerated, will be considered “poor service” and may result in the contract being terminated.
This contract will be for custodial services in a State of Maine leased office space and may be terminated with a thirty day notice if a lease is not negotiated or the lease is terminated.
LAST CONTRACT INFORMATION:
Contractor: Start to Finish, LLC Annual Contract Amount: $5,200.08
Bidder Walk Tour of the Facility: Interested bidders are strongly encouraged to attend a walk-through of the work site on Monday, May 1, 2017 at 9:00 AM in order to view the expected custodial tasks and work space. This will be the only opportunity for bidders to see the facility so bring everything you will need to get all of the information to formulate your bid. NO FURTHER walk through tours or visits will be provided for any reason. Preference MAY be given to companies that participate in the bidder walk through tour.
Hours of work: Twice a week between 9:00 am and 4:00 pm, Monday and Wednesday. Hours and day of the week once set may only change with the approval of the Agreement Administrator The selected bidder must keep employees on site until all of the regularly scheduled tasks as covered in this bid process and resulting contract have been successfully completed at a level that meets or exceeds the specifications and standards covered in Appendix B and Exhibit B.
Employee’s Information: A contact name and phone number for each of the Contractor’s employees, including supervisors and/or job coaches, who will be or expects to be working in the facility must provided to the Agreement Administrator prior to the start of the contract and be kept up to date at all times.
Background Check: A background check is required for ALL Contracted employees who may enter the facility, including members of the Provider’s management, ownership team and/or Sub-contractors, and is subject to the approval of the Department personnel prior to any company employee/personnel, being assigned to, or entering the facility. Anyone allowed into the facility by the Provider’s personnel is considered to be a representative of the Provider and must have a prior approved Department background check before being allowed into the facility. The Provider shall supply a list of people who may be either involved in the work effort or present at the facility to the Agreement Administrator with-in two weeks after the award of the contract. The list will include name and date of birth for each person. The Department retains the right to screen and restrict from the facility personnel employed by or represents the provider who does not receive a satisfactory/passing background check.
NOTE: Department may require Provider’s employees to sign Non-Disclosure Confidentiality document.
If Provider and Sub-contractor(s) are unable to continually provide employees for the duration of the contract and any subsequent extensions that can successfully pass the required background checks and if requested sign a Non-Disclosure Confidentiality document the contract will be terminated.
Supervision: Supervision of the contractor’s personnel will be the responsibility of the contractor. The Contractor shall instruct the Agreement Administrator how the contractor or its representative can be contacted during other than normal working hours. The Contractor’s employees shall properly display appropriate identification stating the employees name and contractor’s name while working within the State Of Maine space.
Job Coach or On-site Supervision Requirement: The Department reserves the right to require the selected contractor provide an on-site job coach and/or on-site employee supervision at no additional cost if the level of service fails to meet or exceed contractual performance levels for the duration the of the initial contract period and any subsequent extensions. The job coach or supervisor will be required to be on-site while the cleaning service is being provided.
NOTE: Supervision: The Contractor shall at all times provide Working Supervision or Supervisory Oversight of employees to ensure complete and satisfactory performance of all work in accordance with the terms of the contract. When there is more than one FTE involved, the Contractor will have a Working Supervisor or provide Supervisory Oversight in the building when the work of the contract is being carried out. The Contractor shall also instruct the Owner’s Representative how the Contractor or each of the representatives can be contacted during other than the normal working hours.
NOTE: For the purpose of this contract, Supervision has been further defined as follows:
Working Supervision = Supervisor may complete cleaning functions without assistance or complete cleaning functions alongside assistants; be responsible for insuring the strictest confidentiality of materials.
Supervisory Oversight = A supervisor “observing” non-supervisory staff to insure the strictest confidentiality of materials.
Supplies & Equipment: The Contractor will furnish all supplies and equipment for accomplishment of all work. Contractor’s equipment shall be of the size and type suitable for accomplishing the various phases of work described and/or needed, and shall operate from existing sources of the State furnished electrical power, water supply, etc., and shall have a low noise level of operation. Equipment considered by the Agreement Administrator to be improper or inadequate for this purpose shall be removed from the work site and replaced with satisfactory equipment.
Materials and Supplies: The Contractor shall furnish all materials used to clean the facility including but not limited to 2 ply paper towels, 2 ply toilet paper, plastic trash receptacle liners, hand soap and urinal tablets. Fixture deodorant/sanitizers or other odor masking material are not acceptable and shall not be used. If such products are needed, the area has not been cleaned and disinfected/deodorized satisfactorily and the area will need to be cleaned again.
Safety Data Sheets: The Contractor must maintain on the State’s premises a complete set of Globally Harmonized System (GHS) Safety Data Sheets (SDS) for any chemical products used at the facility during the contract period and subsequent extensions and have them accessible to the Agreement Administrator, their designee, any department employee and/or emergency personnel on demand. All contracted personnel must be knowledgeable on how to look up and understand the information provided on a SDS. For more information refer to Exhibit B, Material Requirements.
Vacuum: Custodial / Janitorial contractor is expected to provide a commercial/industrial vacuum cleaner equipped with a HEPA filter. They are also to provide self-contained carpet cleaning capable of providing 50 PSI (pounds per square inch) of cleaning solution with an extractor capable of 100 inches of water lift.
Entry, Walk-off and/or Slush Mats: Mats will be provided by the Department. The contractor will wash/clean (maintain) the mats, replacing them with clean mats if required while the wash service is being completed on a weekly basis. During the extreme weather months (November thru March) it may be necessary to service the mats more frequently.
Dumpsters and Recycle Containers: Will not be provided. The Contractor is expected to remove trash and recyclables from the premises each day of service.
Storage and Supply Area/Closet: At the discretion of the Agreement Administrator, storage and supply areas, if available, will be provided to the Contractor. Such storage and supply areas shall be used at the Contractor’s own risk. If State storage and supply areas are utilized, the State shall in no way be responsible for lost, damaged or stolen equipment or materials.
Liability Insurance: The winning bidder will need to supply a current copy of their Certificate of Liability Insurance with the Minimum Insurance requirements listed in Exhibit B; section L. Insurance and will need to add Division of Leased Space and the Department of Corrections as additionally insured. Appendix B
All tasks listed are to be performed in ALL facilities covered by this contract unless otherwise specified. If there is a holiday, State closure, the facility needs to restrict outside personnel the day specific tasks are to be performed or if the Contractor’s personnel cannot be at the job site as scheduled, the Contractor must coordinate a time with the Agreement Administrator to accomplish all contractually obligated tasks as soon as possible. Invoices must be decreased for any scheduled tasks not provided. The State of Maine will not pay for service that has not been performed.
ALL work must meet or exceed standards covered in Exhibit B.
Tasks – Each Day Of Service
· Complete hygienic cleaning of all restrooms especially walls and floors around sink, toilet and urinal areas (Cleaning Rest Rooms Specification, Exhibit B), wipe and sanitize handrails, refill toilet paper leaving an extra roll(s) in the restroom to cover until the next cleaning, paper towels, soap, urinal tablets, etc.
· Empty waste baskets; clean, sanitize and reline waste baskets. Return waste baskets to proper place.
· Empty recyclable baskets.
· Vacuum carpets: remove spots by cleaning or shampooing as necessary.
· Sweep, dry mop or vacuum all non-carpeted floors
· Scrub tile floors.
· Maintain all entry, walk off and slush mats and/or floor mats and runners.
· Clean and disinfect all water fountains using a clean, unused cloth.
· Clean and sanitize sinks, tables and counters in kitchen and/or breakrooms.
· Wash glass doors (both sides), entry way glass (both sides) interior windows and glass walls.
· Police entrance to building, pick up trash, cigarette butts, ect..
· Keep custodial closets clean and free of odors.
Tasks Weekly, Wednesdays
· Low and mid-level dusting (everything up to six (6) feet).
· Machine buff all tiled floors.
Tasks Monthly, Last Monday
· Wash desk and table surfaces if clear of departmental work.
· Vacuum and damp wipe air intake and exhaust grills/vents.
· High level dusting (everything above 6 feet).
· Clean carpeting in high traffic areas using professional cleaning equipment with a minimum temperature of 140 degrees F.
· A member of Contractor’s management will meet with the Agreement Administrator or their designee for a performance evaluation walk through of the facility.
Tasks – As Needed / As requested
· Spot clean walls, woodwork, systems furniture, window treatments.
· Any incidental custodial / janitorial tasks as requested by the Agreement Administrator and/or Facility Representative.
Tasks Quarterly, March, June, September, December, First Monday or the Month
· Wash all reception areas.
· Metal cleaning and polishing.
Tasks Twice Per Year, April and October Defined Weeks Following tasks must be performed during the weekends.
· Second Weekend - Strip, seal, and refinish tile floor areas, cleaning baseboards afterwards.
· Third Weekend - Clean ALL carpeting using professional cleaning equipment with a minimum temperature of 140 degrees F.
Tasks Annually - Defined Months, Third Week
· March - Vacuum and clean systems furniture panels/partitions.
· April - Clean all light fixtures.
· June - Wash interior side of exterior windows.
· June - Wash exterior side of exterior windows.
· December - Wash filing cabinets and bookcases
Appendix C
STATE OF MAINE
DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
DIVISION OF PURCHASES
COST RESPONSE
RFQ # 18A 170425-673
Custodial LS DOC Ellsworth, Work Centers Only
The State reserves the right to not make an award to a low-cost bidder when that bidder has had a contract terminated or not renewed due to documented poor performance within the last five years.
SPECIAL PROJECTS: The contractor may be called upon to provide more general services for special cleaning. An hourly labor rate is required.
It is expected that the winning bidder will minimally provide service on one-hundred four (104) days per year plus extra days to accomplish twice per year tile floor and carpet cleaning scheduled tasks. If the regular day of service falls on a holiday the Contractor will be required to contact the Agreement Administrator prior to the holiday to schedule a time to provide the service.
The Agreement Administrator can reduce payments for services not provided or not completely provided. The amount deducted will be reasonable, and determined by the Agreement Administrator. It will be the burden of the Contractor to prove that all billed services have been provided at levels that meet or exceed contractually obligated standards. Providing inaccurate billing can result in the contract being terminated.
Bidders are to fill in the Cost Response Sheet on the next page.
The NEW Cost Response requests prices for each service or set of services being provided. The winning bidder will only be allowed charge for the services provided each billing cycle. The billing cycle will be one calendar month. The bids will be evaluated on the total calculated annual amount. The bid prices once accepted cannot change for the duration of the contract and any subsequent extensions if offered. Bids with missing prices may be rejected.
If the contract begins on anything other than the first day of the month or the first scheduled day of service the first monthly amount paid to the contractor will be prorated to cover the actual services provided.
The bids will be evaluated based on the calculated total annual amount.
Bidders are to fill in each price request box with the price they will charge as indicated.
Bidder’s Organization Name:
Name/Title of Authorized Representative:
Price Per Month
| Each Day of Service, Weekly, Monthly and As Needed tasks. See Appendix B for task details |
| $ |
Price Per Occurrence is how much you will charge each time the service is provided.
Price Per Occurrence
| All Quarterly Tasks - See Appendix B for task details |
| $ |
| Twice Per Year - Strip, seal and refinish tile floor areas cleaning baseboards afterwards |
| $ |
| Twice Per Year - Steam clean carpets |
| $ |
| Annual Tasks - March - See Appendix B for task details |
| $ |
| Annual Tasks - April - See Appendix B for task details |
| $ |
| Annual Tasks - June - See Appendix B for task details |
| $ |
| Annual Tasks - December - See Appendix B for task details |
| $ |
Although this quotation is written asking for payment for successfully completed scheduled and reoccurring custodial services, it is possible that the State will request the Contractor to provide supplemental custodial services on an as-needed basis. Contractor shall submit its project hourly labor rate for work over and beyond the scope listed in Appendix B.
| Hourly Labor Rate |
| $ |
Subcontractors: Subcontractors hired for this contract are subject to all the terms and conditions of the prime contract and must supply Certificates of Insurance to the State in the same amount as the prime contractor. No more than 15% of the work under this contract may be performed by subcontractors and the State reserves the right to remove any unsuitable subcontractor. ALL BIDS must include a list of subcontractors they expect to use to complete the tasks outlined in this bid. Bids without this information MAY be rejected. If the bidder will not utilize subcontractors they need to write “DOES NOT USE SUBCONTRACTORS.” If the selected contractor choses to use a subcontractor not listed on the bid they must get prior approval from the Agreement Administrator and provide the required Certificates of Insurance before utilizing their services for this contract.
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