RFPT30034901800171_Aug_30_24_solicitation_doc.pdf
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- Solicitation number
- RFPT30034901800171
- Issued by
- Missouri
About this file
The document is a Request for Proposal (RFP) from the State of Missouri for Centralized Collection/Disbursements Services for the Missouri Department of Social Services (DSS) and Department of Revenue (DOR). The contract period is from the date of award through five years after completion of implementation and acceptance by the State. Addenda have been issued to revise the requirements and end date. The RFP seeks proposals for various collection, disbursement, and customer service activities, with estimated annual quantities for items such as customer service calls, paper and electronic collections, paper check and direct deposit disbursements, and various ATM and bank teller services. Responses are due by November 8, 2017, and a pre-proposal conference was held on September 13, 2017.
The RFP includes detailed pricing terms for the base contract period and two renewal periods. Pricing is requested on a firm, fixed-price per unit basis for the various services. The RFP does not mention any set-asides, incumbents, or funding sources. Vendors are instructed to review the complete solicitation document, including all exhibits and attachments, when preparing their responses.
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Text version
Solicitation Number: RFPT30034901800171
Centralized Collection/Disbursements Services - DSS/DOR
Request for Proposal - IT (RFPT)
State of Missouri
August 30, 2017 - November 08, 2017
Page:2
General Header Information
RFPT30034901800171
No. RFPT30034901800171 Title: Centralized Collection/Disbursements Services - DSS/DOR Start Date: August 30, 2017 at 7:15:00 PM CDT End Date: November 08, 2017 at 2:00:00 PM CST Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: CONTRACT PERIOD: DATE OF AWARD THROUGH FIVE YEARS
AFTER COMPLETION OF IMPLEMENTATION AND ACCEPTANCE BY
THE STATE
Addendum 01 issued to revise requirements and post the pre-proposal conference record.
Addendum 02 issued to revise requirements and end date.
Addendum 03 issued to revise requirements.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: State of Missouri
Brent Dixon 301 West High Street, Room 630 Jefferson City MO, 65101 United States Tel: 573-751-4903 Fax:
Brent.Dixon@oa.mo.gov
Contact Details: If you have any questions, please contact:
Brent Dixon 301 West High Street, Room 630 Jefferson City MO, 65101 United States Tel: 573-751-4903 Fax:
Brent.Dixon@oa.mo.gov
Selected Categories:
Page:3
Header Custom Fields:
RFPT30034901800171
NOTICE
Vendor Responsibility
The vendor is solely responsible for ensuring timely submission of their solicitation response, whether submitting an online response or a hard copy response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the vendor and their response at risk of not being accepted on time.
The State of Missouri's Privacy Policy can be accessed here.
PRE-PROPOSAL CONFERENCE
Pre-Proposal Conference A Pre-Proposal Conference regarding this RFP will be held on Wednesday, September 13, 2017, at 1:00 p.m. Central Time, in Room 500 of the Harry S Truman Building, 301 West High Street, Jefferson City, Missouri. If the vendor would like to participate in the conference by phone, the vendor may contact the Buyer of Record for the call-in information prior to the pre-proposal conference.
VENDOR'S INSTRUCTIONS
Submission of Bids Vendors should be aware there are exhibits attached to the documentation of the attached
RFP. Vendors should fill out and sign the RFP and Exhibits. Vendors should attach the exhibits to their bid.
http://www.mo.gov/privacy-policy/
Page:4
Solicitation Requirements:
This bid has no questions defined.
RFPT30034901800171
REQUIREMENTS
Requirements:
To access the official solicitation document, which includes all applicable requirements, detailed specifications, and terms and conditions, the vendor must click on the Overview tab to view the solicitation. Under the Overview tab, the vendor must either: 1) print the solicitation document in order to submit a hard copy to the Division of Purchasing, or 2) review and accept the solicitation documents under the Overview tab, and submit an electronic response to the solicitation through the MissouriBUYS system.
ATTACHMENT INSTRUCTIONS
Uploading Attachments Uploading Attachments To A Bid Response: The vendor is solely responsible for downloading and reviewing the complete solicitation document and, if any, all solicitation attachments. The vendor shall further understand and agree that in order for the state to be able to conduct a complete evaluation of the vendor's response, the vendor is strongly advised to attach and upload completed
RFP exhibits (e.g., Exhibit A through Exhibit G) including Pricing Pages.
Page:5
Documents:
Attachment A.docx
Attachment B.docx
Attachment C.xlsx
Attachment D.docx
Attachment E.xlsx
Attachment F.xls
Attachment G.docx
Attachment H.doc
Attachment I.docx
Attachment J.docx
Attachment K.doc
Attachment L.doc
Attachment M.pdf
Attachment N 1 of 2.pdf
Attachment N 2 of 2.doc
Attachment O.docx
Attachment P.pdf
Attachment Q.doc
Attachment R.pdf
Attachment S.doc
Attachment T.pdf
Attachment U.doc
RFPT30034901800171.docx
RFPT30034901800171 - addendum 01.docx
Attachment C - Addendum 01.xlsx
Attachment P - Addendum 01.pdf
Attachment T- Addendum 01.pdf
PRE-PROPOSAL CONFERENCE ATTENDANCE RECORD - Addendum 01.doc
RFPT30034901800171 - addendum 02.docx
Attachment V - Addendum 02 - In-Network ATM MO Report.xlsx
RFPT30034901800171 - addendum 03.docx
Page:6
Item Specifications
No. Item Alternative Supplier Part No Mfr.
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
1 Customer Service (Calls
Handled) - First Year Of
Original Contract Period
Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) - First Year Of Original Contract Period Firm, Fixed Price Per Call
Description:
Allow Vendor to Enter Negative Value : No
Exclude Line Item from Bid Total : No
2 Customer Service (Calls
Handled) - Second Year of
Original Contract Period
Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) - Second Year of Original Contract Period Firm, Fixed Price Per Call
3 Customer Service (Calls
Handled) - Third Year of
Original Contract Period
Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) - Third Year of Original Contract Period Firm, Fixed Price Per Call
4 Customer Service (Calls
Handled) - Fourth Year of
Original Contract Period
Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) - Fourth Year of Original Contract Period Firm, Fixed Price Per Call
5 Customer Service (Calls
Handled) - Fifth Year of
Original Contract Period
Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) - Fifth Year of Original Contract Period Firm, Fixed Price Per Call
Page:7
No. Item Alternative Supplier Part No Mfr.
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
6 Customer Service (Calls
Handled) 1st Renewal
Period Maximum Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) 1st Renewal Period Maximum Firm, Fixed Price Per Call
7 Customer Service (Calls
Handled) 2nd Renewal
Period Maximum Firm, Fixed Price Per Call call 82,800.0
Item Specification for Customer Service (Calls Handled) 2nd Renewal Period Maximum Firm, Fixed Price Per Call
8 Paper Collection (correctly posted) - First Year of
Original Contract Period
Firm, Fixed Price per
Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - First Year of Original Contract Period Firm, Fixed Price per Collection
9 Paper Collection (correctly posted) - Second Year of
Original Contract Period
Firm, Fixed Price per
Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - Second Year of Original Contract Period Firm, Fixed Price per Collection
10 Paper Collection (correctly posted) - Third Year of
Original Contract Period
Firm, Fixed Price per
Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - Third Year of Original Contract Period Firm, Fixed Price per Collection
Page:8
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
11 Paper Collection (correctly posted) - Fourth Year of
Original Contract Period
Firm, Fixed Price per
Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - Fourth Year of Original Contract Period Firm, Fixed Price per Collection
12 Paper Collection (correctly posted) - Fifth Year of
Original Contract Period
Firm, Fixed Price per
Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - Fifth Year of Original Contract Period Firm, Fixed Price per Collection
13 Paper Collection (correctly posted) - 1st Renewal
Period of Original Contract
Period Firm, Fixed Price per Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - 1st Renewal Period of Original Contract Period Firm, Fixed Price per Collection
14 Paper Collection (correctly posted) - 2nd Renewal
Period of Original Contract
Period Firm, Fixed Price per Collection each 1,884,00
0.00
Item Specification for Paper Collection (correctly posted) - 2nd Renewal Period of Original Contract Period Firm, Fixed Price per Collection
15 Electronic Collection
(correctly posted) - First
Year of Original Contract
Period Firm, Fixed Price per Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - First Year of Original Contract Period Firm, Fixed Price per Collection
Page:9
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
16 Electronic Collection
(correctly posted) - Second
Year of Original Contract
Period Firm, Fixed Price per Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - Second Year of Original Contract Period Firm, Fixed Price per Collection
17 Electronic Collection
(correctly posted) - Third
Year of Original Contract
Period Firm, Fixed Price per Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - Third Year of Original Contract Period Firm, Fixed Price per Collection
18 Electronic Collection
(correctly posted) - Fourth
Year of Original Contract
Period Firm, Fixed Price per Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - Fourth Year of Original Contract Period Firm, Fixed Price per Collection
19 Electronic Collection
(correctly posted) - Fifth
Year of Original Contract
Period Firm, Fixed Price per Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - Fifth Year of Original Contract Period Firm, Fixed Price per Collection
20 Electronic Collection
(correctly posted) - 1st
Renewal Period Maximum
Firm, Fixed Price Per
Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - 1st Renewal Period Maximum Firm, Fixed Price Per Collection
Page:10
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
21 Electronic Collection
(correctly posted) - 2nd
Renewal Period Maximum
Firm, Fixed Price Per
Collection each 2,604,00
0.00
Item Specification for Electronic Collection (correctly posted) - 2nd Renewal Period Maximum Firm, Fixed Price Per Collection
22 Paper Check
Disbursement First Year of
Original Contract Period
Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement First Year of Original Contract Period Firm, Fixed Price Per Disbursement
23 Paper Check
Disbursement Second
Year of Original Contract
Period Firm, Fixed Price
Per Disbursement each 82,800.0
Item Specification for Paper Check Disbursement Second Year of Original Contract Period Firm, Fixed Price Per Disbursement
24 Paper Check
Disbursement Third Year of Original Contract Period
Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement Third Year of Original Contract Period Firm, Fixed Price Per Disbursement
25 Paper Check
Disbursement Fourth Year of Original Contract Period
Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement Fourth Year of Original Contract Period Firm, Fixed Price Per Disbursement
Page:11
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
26 Paper Check
Disbursement Fifth Year of
Original Contract Period
Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement Fifth Year of Original Contract Period Firm, Fixed Price Per Disbursement
27 Paper Check
Disbursement 1st Renewal
Period Maximum Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement 1st Renewal Period Maximum Firm, Fixed Price Per Disbursement
28 Paper Check
Disbursement 2nd
Renewal Period Maximum
Firm, Fixed Price Per
Disbursement each 82,800.0
Item Specification for Paper Check Disbursement 2nd Renewal Period Maximum Firm, Fixed Price Per Disbursement
29 Direct Deposit
Disbursement First Year of
Original Contract Period
Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement First Year of Original Contract Period Firm, Fixed Price Per Disbursement
30 Direct Deposit
Disbursement Second
Year of Original Contract
Period Firm, Fixed Price
Per Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement Second Year of Original Contract Period Firm, Fixed Price Per Disbursement
Page:12
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
31 Direct Deposit
Disbursement Third Year of Original Contract Period
Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement Third Year of Original Contract Period Firm, Fixed Price Per Disbursement
32 Direct Deposit
Disbursement Fourth Year of Original Contract Period
Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement Fourth Year of Original Contract Period Firm, Fixed Price Per Disbursement
33 Direct Deposit
Disbursement Fifth Year of
Original Contract Period
Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement Fifth Year of Original Contract Period Firm, Fixed Price Per Disbursement
34 Direct Deposit
Disbursement 1st Renewal
Period Maximum Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement 1st Renewal Period Maximum Firm, Fixed Price Per Disbursement
35 Direct Deposit
Disbursement 2nd
Renewal Period Maximum
Firm, Fixed Price Per
Disbursement each 1,177,20
0.00
Item Specification for Direct Deposit Disbursement 2nd Renewal Period Maximum Firm, Fixed Price Per Disbursement
Page:13
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
36 ATM Cash Withdrawal at bank out-of-network First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network First Year of Original Contract Period Firm, Fixed Price Per Fee Type
37 ATM Cash Withdrawal at bank out-of-network
Second Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
38 ATM Cash Withdrawal at bank out-of-network Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
39 ATM Cash Withdrawal at bank out-of-network Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
40 ATM Cash Withdrawal at bank out-of-network Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:14
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
41 ATM Cash Withdrawal at bank out-of-network First
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network First Renewal Period Maximum Firm, Fixed Price Per Fee Type
42 ATM Cash Withdrawal at bank out-of-network
Second Renewal Period
Maximum Firm, Fixed
Price Per Fee Type each 816,000.
Item Specification for ATM Cash Withdrawal at bank out-of-network Second Renewal Period Maximum Firm, Fixed Price Per Fee Type
43 ATM Balance Inquiry at bank out-of-network First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network First Year of Original Contract Period Firm, Fixed Price Per Fee Type
44 ATM Balance Inquiry at bank out-of-network
Second Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
45 ATM Balance Inquiry at bank out-of-network Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:15
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
46 ATM Balance Inquiry at bank out-of-network Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
47 ATM Balance Inquiry at bank out-of-network Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
48 ATM Balance Inquiry at bank out-of-network 1st
Renewal Period Maximum
Firm, Fixed Price Per Year
Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network 1st Renewal Period Maximum Firm, Fixed Price Per Year Fee Type
49 ATM Balance Inquiry at bank out-of-network 2nd
Renewal Period Maximum
Firm, Fixed Price Per Year
Fee Type each 132,000.
Item Specification for ATM Balance Inquiry at bank out-of-network 2nd Renewal Period Maximum Firm, Fixed Price Per Year Fee Type
50 Bank Teller Withdrawal
First Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 56,400.0
Item Specification for Bank Teller Withdrawal First Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:16
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
51 Bank Teller Withdrawal
Second Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 56,400.0
Item Specification for Bank Teller Withdrawal Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
52 Bank Teller Withdrawal
Third Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 56,400.0
Item Specification for Bank Teller Withdrawal Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
53 Bank Teller Withdrawal
Fourth Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 56,400.0
Item Specification for Bank Teller Withdrawal Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
54 Bank Teller Withdrawal
Fifth Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 56,400.0
Item Specification for Bank Teller Withdrawal Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
55 Bank Teller Withdrawal 1st
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type each 56,400.0
Item Specification for Bank Teller Withdrawal 1st Renewal Period Maximum Firm, Fixed Price Per Fee Type
56 Bank Teller Withdrawal
2nd Renewal Period
Maximum Firm, Fixed
Price Per Fee Type each 56,400.0
Page:17
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
Item Specification for Bank Teller Withdrawal 2nd Renewal Period Maximum Firm, Fixed Price Per Fee Type
57 Negative Balance First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 5,400.00
Item Specification for Negative Balance First Year of Original Contract Period Firm, Fixed Price Per Fee Type
58 Negative Balance Second
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 5,400.00
Item Specification for Negative Balance Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
59 Negative Balance Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 5,400.00
Item Specification for Negative Balance Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
60 Negative Balance Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 5,400.00
Item Specification for Negative Balance Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
61 Negative Balance Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 5,400.00
Item Specification for Negative Balance Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:18
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
62 Negative Balance 1st
Renewal Period Maximum firm, Fixed Price Per Fee
Type each 5,400.00
Item Specification for Negative Balance 1st Renewal Period Maximum firm, Fixed Price Per Fee Type
63 Negative Balance 2nd
Renewal Period Maximum firm, Fixed Price Per Fee
Type each 5,400.00
Item Specification for Negative Balance 2nd Renewal Period Maximum firm, Fixed Price Per Fee Type
64 ATM Balance Inquiry NSF
First Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF First Year of Original Contract Period Firm, Fixed Price Per Fee Type
65 ATM Balance Inquiry NSF
Second Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
66 ATM Balance Inquiry NSF
Third Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
67 ATM Balance Inquiry NSF
Fourth Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 12,600.0
Page:19
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
Item Specification for ATM Balance Inquiry NSF Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
68 ATM Balance Inquiry NSF
Fifth Year of Original
Contract Period Firm, Fixed Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
69 ATM Balance Inquiry NSF
1st Renewal Period
Maximum Firm, Fixed
Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF 1st Renewal Period Maximum Firm, Fixed Price Per Fee Type
70 ATM Balance Inquiry NSF
2nd Renewal Period
Maximum Firm, Fixed
Price Per Fee Type each 12,600.0
Item Specification for ATM Balance Inquiry NSF 2nd Renewal Period Maximum Firm, Fixed Price Per Fee Type
71 Live Customer Service
Representative Call First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type call 180,000.
Item Specification for Live Customer Service Representative Call First Year of Original Contract Period Firm, Fixed Price Per Fee Type
72 Live Customer Service
Representative Call
Second Year of Original
Contract Period Firm, Fixed Price Per Fee Type call 180,000.
Item Specification for Live Customer Service Representative Call Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:20
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
73 Live Customer Service
Representative Call Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type call 180,000.
Item Specification for Live Customer Service Representative Call Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
74 Live Customer Service
Representative Call Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type call 180,000.
Item Specification for Live Customer Service Representative Call Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
75 Live Customer Service
Representative Call Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type call 180,000.
Item Specification for Live Customer Service Representative Call Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
76 Live Customer Service
Representative Call 1st
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type call 180,000.
Item Specification for Live Customer Service Representative Call 1st Renewal Period Maximum Firm, Fixed Price Per Fee Type
77 Live Customer Service
Representative Call 2nd
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type call 180,000.
Item Specification for Live Customer Service Representative Call 2nd Renewal Period Maximum Firm, Fixed Price Per Fee Type
Page:21
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
78 Paper Statements First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type month 780,000.
Item Specification for Paper Statements First Year of Original Contract Period Firm, Fixed Price Per Fee Type
79 Paper Statements Second
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type month 780,000.
Item Specification for Paper Statements Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
80 Paper Statements Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type month 780,000.
Item Specification for Paper Statements Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
81 Paper Statements Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type month 780,000.
Item Specification for Paper Statements Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
82 Paper Statements Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type month 780,000.
Item Specification for Paper Statements Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
83 Paper Statements 1st
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type month 780,000.
Page:22
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
Item Specification for Paper Statements 1st Renewal Period Maximum Firm, Fixed Price Per Fee Type
84 Paper Statements 2nd
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type month 780,000.
Item Specification for Paper Statements 2nd Renewal Period Maximum Firm, Fixed Price Per Fee Type
85 Replacement Card First
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 60,000.0
Item Specification for Replacement Card First Year of Original Contract Period Firm, Fixed Price Per Fee Type
86 Replacement Card Second
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 60,000.0
Item Specification for Replacement Card Second Year of Original Contract Period Firm, Fixed Price Per Fee Type
87 Replacement Card Third
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 60,000.0
Item Specification for Replacement Card Third Year of Original Contract Period Firm, Fixed Price Per Fee Type
88 Replacement Card Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 60,000.0
Item Specification for Replacement Card Fourth Year of Original Contract Period Firm, Fixed Price Per Fee Type
Page:23
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
89 Replacement Card Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Fee Type each 60,000.0
Item Specification for Replacement Card Fifth Year of Original Contract Period Firm, Fixed Price Per Fee Type
90 Replacement Card 1st
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type each 60,000.0
Item Specification for Replacement Card 1st Renewal Period Maximum Firm, Fixed Price Per Fee Type
91 Replacement Card 2nd
Renewal Period Maximum
Firm, Fixed Price Per Fee
Type each 60,000.0
Item Specification for Replacement Card 2nd Renewal Period Maximum Firm, Fixed Price Per Fee Type
92 Credit Card
Processing/Convienience
Fee (Percentage) First
Year of the Original
Contract Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) First Year of the Original Contract Period
93 Credit Card
Processing/Convienience
Fee (Percentage) Second
Year of the Original
Contract Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) Second Year of the Original Contract Period
94 Credit Card
Processing/Convienience
Fee (Percentage) Third
Year of the Original
Contract Period percent 1.00
Page:24
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
Item Specification for Credit Card Processing/Convienience Fee (Percentage) Third Year of the Original Contract Period
95 Credit Card
Processing/Convienience
Fee (Percentage) Fourth
Year of the Original
Contract Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) Fourth Year of the Original Contract Period
96 Credit Card
Processing/Convienience
Fee (Percentage) Fifth
Year of the Original
Contract Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) Fifth Year of the Original Contract Period
97 Credit Card
Processing/Convienience
Fee (Percentage) 1st
Renewal Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) 1st Renewal Period
98 Credit Card
Processing/Convienience
Fee (Percentage) 2nd
Renewal Period percent 1.00
Item Specification for Credit Card Processing/Convienience Fee (Percentage) 2nd Renewal Period
99 PAQ Hourly Pricing First
Year of Original Contract
Period Firm, Fixed Price
Per Hour each 1.00
Item Specification for PAQ Hourly Pricing First Year of Original Contract Period Firm, Fixed Price Per Hour
Page:25
Name
Mfr. No Del
Date
Unit Unit Bid Qty. Total
100 PAQ Hourly Pricing
Second Year of Original
Contract Period Firm, Fixed Price Per Hour each 1.00
Item Specification for PAQ Hourly Pricing Second Year of Original Contract Period Firm, Fixed Price Per Hour
101 PAQ Hourly Pricing Third
Year of Original Contract
Period Firm, Fixed Price
Per Hour each 1.00
Item Specification for PAQ Hourly Pricing Third Year of Original Contract Period Firm, Fixed Price Per Hour
102 PAQ Hourly Pricing Fourth
Year of Original Contract
Period Firm, Fixed Price
Per Hour each 1.00
Item Specification for PAQ Hourly Pricing Fourth Year of Original Contract Period Firm, Fixed Price Per Hour
103 PAQ Hourly Pricing Fifth
Year of Original Contract
Period Firm, Fixed Price
Per Hour each 1.00
Item Specification for PAQ Hourly Pricing Fifth Year of Original Contract Period Firm, Fixed Price Per Hour
104 PAQ Hourly Pricing 1st
Renewal Period Maximum
Firm, Fixed Price Per Hour each 1.00
Item Specification for PAQ Hourly Pricing 1st Renewal Period Maximum Firm, Fixed Price Per Hour
105 PAQ Hourly Pricing 2nd
Renewal Period Maximum
Firm, Fixed Price Per Hour each 1.00
Item Specification for PAQ Hourly Pricing 2nd Renewal Period Maximum Firm, Fixed Price Per Hour
Page:26
File details come from the government source that posted it. Updated .