A12 Attachment A HMTAP PWS Conforming Amendment 0001.doc

ATTACHMENT A

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF HOMELAND SECURITY (DHS)

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)

FEDERAL INSURANCE AND MITIGATION ADMINISTRATION (FIMA)

HAZARD MITIGATION TECHNICAL ASSISTANCE PROGRAM (HMTAP)

NON-ARCHITECTURAL AND ENGINEERING (NON-A&E) SERVICES

JANUARY 2, 2020

Part-1 Performance Objectives

1.0 General: This is a non-personnel services contract to provide Non-Architectural and Engineering (Non-A&E) Hazard Mitigation Technical Assistance Program (HMTAP) Technical Support Services, including but not limited to program application review/feasibility, research, analysis and document development services in support of FEMA’s pre-disaster, disaster, and post-disaster mitigation and environmental compliance requirements. Performance parameters set forth within this IDIQ Performance Work Statement (PWS) may be refined at the task order level. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

This acquisition does not involve the procurement of IT products, services, equipment or software. However, the contractor may have access to sensitive information including FEMA’s IT systems. Note: Contractors IT systems will not be used to receive, store, or transmit any sensitive information. Such information will only be electronically sent and stored on Government furnished equipment (GFE) (i.e., laptops) using FEMA’s IT systems.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform HMTAP Technical Support Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: FEMA’s mission is to support our citizen’s and first responders, to ensure that as a nation, we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. The Federal Insurance and Mitigation Administration (FIMA) mission is to work in partnership to support sustainable, disaster resilient communities, to avoid or reduce the loss of life, loss of property, and financial impact from hazards. FIMA created Hazard Mitigation Technical Assistance Program (HMTAP) to aid in reaching this mission. HMTAP. The HMTAP utilizes both large and small businesses through multiple contract vehicles to provide Non-A&E services, Programmatic Technical Assistance services and Training services.

Program areas utilizing the services of the HMTAP include the Office of Environmental Planning and Historic Preservation (OEHP), Floodplain Management (FPM) including the Office of the Flood Insurance Advocate (OFIA), Grants Policy (GP), Grants Data Analytics (GDA), Grants Implementation (GI), and the Mitigation Directorate’s Insurance and Mitigation Readiness Division (IMRD) and the Risk Management Directorate (RMD).

OEHP provides FEMA programs with policy and technical guidance concerning compliance with EHP laws, Executive Orders, and regulations, including but not limited to the National Environmental Policy Act (NEPA), National Historic Preservation Act (NHPA), Endangered Species Act (ESA), Executive 11988, Floodplain Management and Executive Order 12898, Environmental Justice.

The Floodplain Management Branch (FPM) provides technical assistance to other federal agencies, FEMA regional offices, states, tribes and communities in implementing the federal floodplain management requirements and initiatives.

Section 24 of the Homeowner Flood Insurance Affordability Act of 2014 directed FEMA’s Administrator to establish a Flood Insurance Advocate (OFIA) to advocate for the fair treatment of policyholders under the National Flood Insurance Program (NFIP) and for property owners in the mapping of flood hazards, the identification of risks from flood, and the implementation of measures to minimize the risk of flood. Technical support provided may be related to flood insurance, flood hazard mapping, floodplain management, or HMA grants.

The Hazard Mitigation Grant’s Policy Branch provides policy information for Hazard Mitigation Assistance (HMA) grant programs including current HMA policies, as well as policies of other Federal Insurance and Mitigation Administration divisions that affect HMA funding.

The Grants Data and Analytics Branch (GDA) provides HMA grants data analytics, benefit cost analysis and losses avoided type quantitative/analytic tools, technical assistance and trainings; HMA training course development and delivery; analysis and development of system business rules and requirements for sustaining the mitigation grants management systems; and manages the HMTAP program. Through its HMTAP program office, HMTAP CORs support its requiring offices (i.e., Regional Program Offices, HQ Program Offices, etc.) in development of contract documents like the Statement of Objectives (SOO), and the Independent Government Cost Estimate (IGCE). The GDA Branch also serves as the Project Management office for this contract.

The FEMA, FIMA, Hazard Mitigation Assistance (HMA) Division manages and delivers grants for one (1) post disaster mitigation grant program, two (2) pre-disaster mitigation grant programs, and one (1) new post-disaster program (Building Resilient Infrastructure and Communities (BRIC)) being implemented as a result of the Disaster Recovery Reform Act of 2018 (DRRA). The Hazard Mitigation Grant Program (HMGP) is HMA’s largest mitigation program and is made available to states, territories, tribes and districts after a presidentially declared disaster. The Flood Mitigation Assistance (FMA) program and Pre-disaster Mitigation (PDM) program are available to states, territories, tribes and districts pre-disaster to perform mitigation activities.

The Mitigation Directorate’s Insurance and Mitigation Readiness Division (IMRD) works to strengthen the capability and capacity of FEMA’s workforce to ensure the successful delivery of effective mitigation strategies in disaster operations. IMRD achieves these goals through mitigation training, information transfer, coordination of Insurance and Mitigation Disaster Operations, and product development by engaging our stakeholders in a holistic, consensus-based approach.

The Risk Management Directorate (RMD), through collaboration with State, Local, and Tribal entities, delivers quality data that increases public awareness and leads to actions that reduce risk to life and property. It is designed to integrate risk assessment, analysis, and communications by utilizing multi-disciplinary expertise to improve our understanding of the consequences of natural hazard events (including catastrophic) and reduce fatalities, injuries and losses from these events.

Non-A&E service provides a range of services which include studies, analyses, supporting technical review of HMA grants, environmental technical assistance, and providing technical assistance to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from disasters.

The Government intends to issue three (3) single award, Indefinite-Delivery/Indefinite-Quantity (IDIQ) contracts for the required services. Each contract will cover a distinct geographic sector to facilitate rapid response to declared disasters anywhere within the Unites States and its territories. One contract will be awarded for each Sector.

The geographical Sectors are defined as follows:

Sector A:

· Region VIII: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

· Region IX: Arizona, California, Hawaii, Nevada, Pacific Islands

· Region X: Alaska, Idaho, Oregon, Washington

· FEMA Headquarters – OEHP and RMD

Sector B:

· Region I: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

· Region II: New Jersey, New York, Puerto Rico, Virgin Islands

· Region III: District of Columbia, Delaware, Maryland, Pennsylvania, Virginia, West Virginia

· Region IV: Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

· FEMA Headquarters – HMA to include Grants Policy, Grants Data and Analytics, and Grants Implementation.

Sector C:

· Region V: Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

· Region VI: Arkansas, Louisiana, New Mexico, Oklahoma, Texas

· Region VII: Iowa, Kansas, Missouri, Nebraska

· FEMA Headquarters – FPM including OFIA/IMRD

Note: The intent is to award one IDIQ contract per geographic sector. This requirement will support Readiness and Disaster related activities through the issuance of task orders.

1.3 Performance Objectives:

The contractor shall perform the following:

1.3.1 Provide assistance to FIMA grant programs including but not limited to the Hazard Mitigation Assistance (HMA) grant programs and the National Dam Safety Program (NDSP). For example, technical assistance to FEMA, States, Tribes, and local communities; research and data collection for guidance consideration; review HMA grant applications to include but not limited to; feasibility, completeness, and eligibility reviews, reviews of benefit cost analysis (BCA), review environmental and historic preservation compliance, and applicable helpline assistance.

1.3.2 Prepare all necessary components of environmental assessments, biological assessments or environmental impact statements including, but not limited to; historic preservation reviews and assessments of historical structures, conducting social science assessments in accordance with the National Environmental Policy Act (NEPA), and conducting surveys and assessments to determine existence of and potential impact to threatened or endangered species, water quality, wetlands delineation, sole or principal drinking aquifers, prime farmlands, and other ecologically significant/geographically unique areas.

1.3.3 Conduct non-Architectural and Engineering (Non-A&E) post-event assessments to identify mitigation opportunities, collect event data, and assess non-engineered structures. For example, non-A&E post-event analysis of damages and damage trends, identify best practices, and perform loss-avoidance studies.

1.3.4 Provide technical assistance and inter-agency coordination in support of analyses of FEMA’s proposed policies and regulations that will assist identifying impact(s) to FEMA programs’ stakeholders and applicants. This could include programmatic agreements, memorandums of agreement/understanding, research and review of documentation for Federal Advisory Council Act (FACA) and other federal agency (DHS, GAO, OMB, Congressional, etc.) requests.

1.3.5 Provide technical assistance in publication development, maintenance, and enhancement of various non-A&E technical and non-technical documents. This could include presentations, graphics support, web-based publications, fact sheets, research-based reports, white papers, guidance, standard operating procedures, streamlining initiatives, strategic planning, performance metrics, technical opinions, public notices, informational flyers, website content, policy analyses, and bulletins.

1.3.6 Provide non-A&E technical assistance to the Floodplain Management Division within the Mitigation Directorate to provide services to assist with implementation of the NFIP. Tasks may include support of community enrollment, eligibility, and compliance, promoting higher regulatory standards, training and transfer of knowledge, support of Community Assistance Program - State Support Services Element (CAP-SSSE) grant program, general NFIP floodplain management programmatic support, etc.

1.3.7 Maintain and enhance Benefit-Cost Analysis (BCA) helpline. Provide responses to programmatic questions related to BCA.

1.3.8 Provide technical support for field operations including but not limited to HMA Community Education and Outreach (CEO) to ensure consistent mitigation messages based upon disaster needs. Aid in providing time-sensitive technical advice to support FEMA efforts in DRCs and other disaster assistance venues.

1.4 Scope: The Contractor shall provide non-architectural and non-engineering (non-A&E) technical assistance, including but not limited to, program application review/feasibility, research, analysis, and document development services in support of FEMA’s pre-disaster, disaster, and post-disaster mitigation and environmental compliance requirements.

1.5 Period of Performance: The period of performance consists of one (1) 12-month base period and four (4) 12-month option periods.

Base Period

Option Period I

Option Period II

Option Period III

Option Period IV

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

The Contractor’s Quality Control Plan (QCP) shall be delivered within 30 days after contract award in electronic format to the CO and COR. A comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Contractor is not required to perform services on the following holidays:

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:30 AM and 5:30 PM, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within eight (8) hours of notification during business hours except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed nation-wide including United States territories. The Contractor may be required to work at other DHS FEMA facilities in the Washington, DC Metropolitan area as well as other facilities nationwide. The Contractor may be required to work offsite at Contractor facilities.

Work may be required within all FEMA Regions for each Sector in both the Continental United States (CONUS) and Outside Continental United States (OCONUS) and will be specified at the task order level.

1.6.6 Security Requirements: All work performed under this PWS is unclassified. All personnel require access to information up to the sensitive but unclassified, for official use only (FOUO) levels. Contractor must ensure contractor employees receive a favorably adjudicated public trust suitability prior to entry on duty (EOD) and must maintain the level of security required for the life of the contract. All individuals will be U.S. citizens. The contractor shall follow the standards established within DHS and FEMA policy.

1.7 Standard Security Language

· 48 C.F.R. § 4.1303 (clause at 48 C.F.R. § 52.204-9)

· 48 C.F.R. § 3004.470-3 (clauses at 48 C.F.R. § 3052.204-70 and 48 C.F.R. § 3052.204-71)]

A. BACKGROUND INVESTIGATIONS

All contractor personnel who require access to DHS or FEMA information systems, routine access to DHS or FEMA facilities, or access to sensitive information, including but not limited to Personally Identifiable Information (PII), shall be subject to a full background investigation commensurate with the level of the risk associated with the job function or work being performed. FEMA’s Personnel Security Division (PSD) will determine the risk designation for each contractor position by comparing the functions and duties of the position against those of a same or similar federal position, applying the same standard for evaluating the associated potential for impact on the integrity and efficiency of federal service.

Low Risk without Information System Access

Contractor personnel occupying positions or performing functions with a low risk designation and who do not require access to DHS or FEMA information systems shall undergo a Tier 1 (T1) background investigation which is equivalent to the previously identified National Agency Check with Inquiries (NACI). Either of these investigations must be supported by a separate credit check and must receive a favorable adjudication thereof from FEMA PSD prior to holder performing work under this contract. A favorably adjudicated NACI & C will remain acceptable for the purpose of reciprocity where a T1 investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

Low Risk with Information System Access

Contractor personnel occupying positions or performing functions with a moderate risk designation shall undergo a Tier 2 Suitability (T2S) background investigation which is equivalent to the previously identified Moderate Risk Background Investigation (MBI) and must receive a favorable adjudication thereof from FEMA PSD prior to the holder performing work under this contract. A favorably adjudicated MBI will remain acceptable for the purpose of reciprocity where a T2S investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

Moderate Risk

Contractor personnel occupying positions or performing functions with a moderate risk designation shall undergo a Tier 2 Suitability (T2S) background investigation which is equivalent to the previously identified Moderate Risk Background Investigation (MBI) and must receive a favorable adjudication thereof from FEMA PSD prior to the holder performing work under this contract. A favorably adjudicated MBI will remain acceptable for the purpose of reciprocity where a T2S investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

High Risk

Contractor personnel occupying positions or performing functions with a high-risk designation shall undergo a Tier 4 (T4) background investigation which is equivalent to the previously identified Background Investigation (BI), and must receive a favorable adjudication thereof from FEMA PSD prior to the holder performing work under this contract. A favorably adjudicated BI will remain acceptable for the purpose of reciprocity where a T4 investigation is required for a period of 5 years from the date of completion and favorable adjudication provided that all other requirements for the application of reciprocity are met.

Background Investigation Process

Contractors performing on this contract must be United States Citizens. Contractor applicants must also be 18 years of age or older to allow for the conduct of certain security related queries.

To initiate the request to process contractor personnel, the Contractor shall provide the FEMA Contracting Officer’s Representative (COR) with all required information and comply with all necessary instructions to complete Section II of the FEMA Form 121-3-1-6, “Contract Fitness/Security Screening Request.” The FEMA COR shall ensure that all other applicable sections of the FEMA Form 121-3-1-6 are complete prior to submitting the form to FEMA PSD for processing. The Contractor shall also provide the FEMA COR with completed OF 306, “Declaration for Federal Employment,” forms for all contractor personnel.

Contractor personnel who already have a favorably adjudicated background investigation, may be eligible to perform work under this contract without further processing by FEMA PSD if:

· the investigation was completed within the last five years;

· it meets or exceeds the minimum requirement for the position they will occupy or functions they will perform on this contract;

· the contractor personnel have not had a break in employment since the prior favorable adjudication; and,

· FEMA PSD has verified the investigation and confirmed that no new derogatory information has been disclosed which may require a reinvestigation.

FEMA PSD will notify the COR of the names of the contractor personnel eligible to work based on prior, favorable adjudication. The COR will, in turn, notify the Contractor of the names of the favorably adjudicated contractor personnel, at which time the favorably adjudicated contractor personnel will be eligible to begin work under this contract.

For those contractor personnel who do not have an acceptable, prior, favorable adjudication or who otherwise require reinvestigation, FEMA PSD will issue an electronic notification via email to the contractor personnel that contains the following documents, which are incorporated into this contract by reference, along with a link to the Office of Personnel Management’s Electronic Questionnaires for Investigation Processing (e-QIP) system and instructions for submitting the necessary information:

· Standard Form 85P, “Questionnaire for Public Trust Positions”

· Optional Form 306, “Declaration for Federal Employment”

· SF 87, “Fingerprint Card” (2 copies)

· DHS Form 11000-6, “Non-Disclosure Agreement”

· DHS Form 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act” Applicants born outside the United States will be required to provide proof of citizenship in the form of a Certificate of Naturalization (Form N550 or N570), an unexpired U.S. Passport, or State Department issued Consular Report of Birth Abroad (CRBA) (FS-240)

FEMA PSD will only accept complete packages consisting of all of the above document and Standard Form 85P, which must be completed electronically through the Office of Personnel Management’s e-QIP system. The Contractor is responsible for ensuring that all contractor personnel timely and properly submit all required background information.

Residency requirements apply to the background investigation process. Persons subject to investigation and final adjudication for fitness or suitability must have lived within the United States for no less than 3 of the last 5 years as defined in the DHS Instruction 121-01-007-01, The Department of Homeland Security, Personnel Security, Suitability and Fitness Program (June 14, 2016). DHS has determined this to be the amount of time required to be the sufficient minimum investigative period for the purpose of performing a suitability or fitness adjudication. Both, OPM and OMB require a final adjudicative decision to support the issuance of the HSPD-12 compliant PIV Card that contractors are issued by FEMA Physical Security.

Once contractor personnel have properly submitted the complete package of all required background information, FEMA’s Personnel Security Division, at its sole discretion, may grant contractor personnel temporary eligibility to perform work under this contract prior to completion of the full background investigation if the Personnel Security Division’s initial review of the contractor personnel’s background information reveals no issues of concern. In such cases, FEMA’s Personnel Security Division will provide notice of such temporary eligibility to the COR who will then notify the Prime Contractor, at which time the identified contractor personnel will be temporarily eligible to begin work under this contract. Neither the Prime Contractor nor the contractor personnel have any right to such a grant of temporary eligibility. The grant of such temporary eligibility shall not be considered as assurance that the contactor personnel will remain eligible to perform work under this contract upon completion of and final adjudication of the full background investigation.

Upon favorable adjudication of the full background investigation, FEMA’s Personnel Security Division will update the contractor personnel’s security file and take no further action. In any instance where the final adjudication results in an unfavorable determination FEMA’s Personnel Security Division will notify the contractor personnel directly, in writing, of the decision and will provide the COR with the name(s) of the contractor personnel whose adjudication was unfavorable. The COR will then forward that information to the Contractor. Contractor personnel who receive an unfavorable adjudication shall be ineligible to perform work under this contract. Unfavorable adjudications are final and not subject to review or appeal.

Continued Eligibility and Reinvestigation

Eligibility determinations based on a T1, T2S, or T4 (or the equivalent OPM investigation) are valid for five years from the date that the investigation was completed and closed. Contractor personnel required to undergo a background investigation to perform work under this contract shall be ineligible to perform work under this contract upon the expiration the background investigation unless and until the contractor personnel have undergone a reinvestigation and FEMA’s Personnel Security Division has renewed their eligibility to perform work under this contract.

Exclusion by Contracting Officer The Contracting Officer, independent of FEMA’s Personnel Security Division, may direct the Contractor be excluded from working on this contract. Any contractor found or deemed to be unfit or whose continued employment on the contract is deemed contrary to the public interest or inconsistent with the best interest of the agency may be removed.

B. FACILITY ACCESS

The Contractor shall comply with FEMA Directive 121-1 “FEMA Personal Identity Verification Guidance,” FEMA Directive 121-3 “Facility Access,” and FEMA Manual 121-3-1 “FEMA Credentialing Access Manual,” to arrange for contractor personnel’s access to FEMA facilities, which includes, but is not limited to, arrangements to obtain any necessary identity badges for contractor personnel.

Contractor personnel working within any FEMA facility who do not require access to DHS or FEMA IT systems and do not qualify for a PIV Card may be issued a Facility Access Card (FAC). FACs cannot exceed 180 days; all contractors requiring access greater than 180 days will need to qualify for and receive a PIV card before being allowed facility access beyond 180 days.

Contractor personnel shall not receive a FAC until they have submitted a SF 87, “Fingerprint Card,” and an OF306, Declaration for Federal Employment, and receive approval from FEMA PSD. Contractor personnel using a FAC for access to FEMA facilities must be escorted in Critical Infrastructure areas (i.e., server rooms, weapons rooms, mechanical rooms, etc.) at all times. FEMA may deny facility access to any contractor personnel whom FEMA’s Office of the Chief Security Officer has determined to be a potential security threat.

C. SEPARATION FROM CONTRACT

The Contractor shall notify the FEMA COR of all terminations/resignations within five calendar days of occurrence. The Contractor must account for all forms of Government-provided identification issued to contractor employees under a contract (i.e., the PIV cards or other similar badges) must return such identification to FEMA as soon as any of the following occurs:

· When no longer needed for contract performance.

· Upon completion of a contractor employee’s employment.

· Upon contract completion or termination.

If an identification card or building pass is not available to be returned, the Contractor shall submit a report to the FEMA COR, referencing the pass or card number, name of the individual to whom it was issued, and the last known location and disposition of the pass or card.

The Contractor or contractor personnel’s failure to return all DHS- or FEMA-issued identification cards and building passes upon expiration, upon the contractor personnel’s removal from the contract, or upon demand by DHS or FEMA may subject the contractor personnel and the Contractor to civil and criminal liability.

D. FOR OFFICIAL USE ONLY

In accordance with DHS Management Directive 11042.1 contractors, consultants and others to whom access is granted will abide by 11042.1; DHS policy regarding the identification and safeguarding of sensitive but unclassified information originated within DHS. It also applies to other sensitive but unclassified information received by DHS from other government and non-governmental activities. The contractor will:

1. Be aware of and comply with the safeguarding requirements for “For Official Use Only” (FOUO) information as outlined in this directive.

2. Participate in formal classroom or computer-based training sessions presented to communicate the requirements for safeguarding FOUO and other sensitive but unclassified information.

3. Be aware that divulging information without proper authority could result in administrative or disciplinary action.

Contractors and Consultants shall:

Execute a DHS Form 11000-6, Sensitive but Unclassified Information Non Disclosure Agreement (NDA), as a condition of access to such information. Other individuals not assigned to or contractually obligated to DHS, but to whom access to information will be granted, may be requested to execute an NDA as determined by the applicable program manager. Execution of the NDA shall be effective upon publication of this directive and not applied retroactively.

E. UNAUTHORIZED DISCLOSURE OF CLASSIFIED OR UNCLASSIFIED INFORMATION

Contractors and Subcontractors who are working on this contract shall receive Unauthorized Disclosure of Classified or Unclassified Information training.

Access to the training can be obtained at:

https://securityawareness.usalearning.gov/unauthorizedrefresher/index.htm Send the certificate of completion to the FEMA Contracting Officer Representative no later than 30 calendar days after awarded contract. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

F. OPSEC TRAINING

Contractors and Subcontractors who are working on this contract shall receive the OPSEC Awareness Brief.

Access to the briefing can be obtained at https://securityawareness.usalearning.gov/opsec/index.htm Send the certificate of completion to the FEMA COR no later than 30 calendar days after awarded contract. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

G. INSIDER THREAT TRAINING

Insider Threat training for Contractors can be found at: https://securityawareness.usalearning.gov/itawareness/index.htm Certificate of training is required for all cleared contractor employees who are working with classified or unclassified information. All certificates must be sent to the assigned FEMA Contracting Officer Representative, before the Contractor or Subcontractor is granted access to classified or unclassified information but no later than 30 calendar days after awarded contract. All cleared contractor personnel are required to recertify Insider Threat training annually thereafter. New employees entering the contract must receive the briefing within ten (10) business days of joining the contract.

1.8.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8.2 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.8.3 Key Personnel: The follow personnel are considered key personnel by the government: Contract Program Manager for this contract.

The Contractor shall provide a Program Manager who shall be responsible for all Contractor work performed under this contract. The Program Manager is further designated as Key by the Government. The Program Manager shall ensure all aspects of the contract and associated task orders are being adhered to and serve as the single point of contact for the CO and COR for all issues, including supervisory/management of contractor personnel, human resource management, performance management, and quality assurance/quality improvement management.

The name of the Program Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Program Manager, shall be provided to the Government as part of the Contractor's quote. During any absence of the Program Manager, only one (1) Alternate Program Manager shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Program Manager and all designated alternate(s) shall be able to read, write, speak and understand English. Additionally, the Contractor shall not replace the Program Manager without prior approval from the CO. Any replacements to Key Personnel must be approved by the CO in writing 30 days in advance of any replacement. Any replacement must have equivalent or superior qualifications.

The Program Manager shall be available to the CO and COR via telephone between the hours of 8:30 AM and 5:30 PM EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within eight (8) hours of notification during business hours.

The Program Manager must be capable of leading projects that involve the successful management of multi-functional teams. Specialized experience includes: expert knowledge in FIMA’s grant programs, not limited to Hazard Mitigation Assistance, National Dam Safety Program, Environmental Planning and Historic Preservation, and the National Flood Insurance Program, project management, expertise in management and control of funds and resources, demonstrated capability in managing multiple tasks and interfacing with senior executive leaders and middle management.

The Program Manager must be a current or contingent hire employee of the Prime Contractor and requires:

· A minimum of 20 years of experience in:

· Expert knowledge and understanding of applicable statutes, regulations, requirements, grants, policies, guidance, and specifications that impact FIMA’s grant programs including but not limited to the Hazard Mitigation Assistance (HMA) grant programs, the National Dam Safety Program (NDSP) grants, Environmental Planning and Historic Preservation (EHP), National Flood Insurance Programs (NFIP).

· Expert knowledge of FEMA’s HMA, NDSP grant programs, EHP, and NFIP programs that are of similar type, size and scope.

· Initiating, planning, developing, executing/managing, monitoring, controlling, and closing large-scale programs with similar business markets, including service delivery contracts and mission critical programs

· Program Manager shall have Project management certification such as Project Management Institute (PMI) Project Management Professional (PMP), or FAC- P/PM certification Level III.

· Note-Demonstrated expert knowledge is required; however, project management certification is preferred.

Additional Key Personnel may be specified in task orders.

The Offeror shall provide Key Personnel resumes as part of the proposal.

1.8.4 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times. Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and always display the Government issued badge in plain view above the waist.

1.8.5 Contractor Travel: Contractor will be required to travel CONUS, OCONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

Travel will be reimbursed in accordance with FAR subsection 31.205-46, Travel Costs and the General Services Administration’s Federal Travel Regulations. The contractor shall provide a travel voucher statement for all travel. The voucher will ensure verification of costs incurred for local travel under the contract is both allowable and reasonable and in accordance with the regulation FAR 31.205-46. The contractor shall attach the voucher and receipts to the monthly invoice. Vouchers shall be submitted on a standardized form that includes at least the following information: traveler, date and place of the expenses, purpose of the trip, date and point of departure, date and destination. Vouchers shall be accompanied by the receipts required under FAR 31.205-46.

1.8.6 Other Direct Costs: This category includes travel, reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues, booth rental/purchase for conferences, curation costs, etc.

Part 2

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

1. GOVERNMENT FURNISHED ITEMS AND SERVICES:

1.1 Services/Equipment: The Government will supply GFE such as laptops when the Contractor requires access to FEMA systems or when the Contractor is located in a field location where access is limited to Government issued equipment. FEMA will coordinate the distribution of equipment, if deemed necessary. For all other instances, the Contractor shall provide all equipment, supplies, and staff to fulfill the requirements detailed in this requirement document and accompanying task orders.

1.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, computers, and other items necessary to maintain an office environment when outlined in the task orders.

1.3 Reference Materials: The Government will provide the Contractor with applicable reference/guidance documents, as they are issued or updated.

Part 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

1. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

1.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

Part 4

Operating Constraints

1.1. Operating Constraints:

· All work shall be coordinated with the Program Manager, (to be named upon contract award), Project Officer (to be named upon contract award) and the Project Monitor (to be named with the issuance of each task order).

· The Contractor shall identify, train, and maintain staff that shall be available for deployment. The Contractor shall have the capability to provide 30% of their resources capable of performing under this requirement by the start of the base period. For disaster task orders, half of the Contractor’s proposed personnel shall be available to deploy within two (2) calendar days of the CO notification and the other half within seven (7) calendar days.

· All documents and/or reports drafted for publication in accordance with this contract shall adhere to the Department of Homeland Security (DHS) House Style Guidelines (http://online.fema.net/pao/dhs_housestyle_101703.pdf) and shall be reviewed by the Task Project Monitor.

· Department of Homeland Security (DHS) House Style Guidelines specify Johanna MT as the standard font. ITC Franklin Gothic has been selected as a secondary or complementary font for Joanna MT. It may be used for headlines, subheads, captions and other supporting text. If Johanna MT is not available, Times new Roman is acceptable. If ITC Franklin Gothic is not available, Ariel may be substituted. Point size is indicated for specific sub elements in documents in the Style Guidelines. In general, Times New Roman 12 pt. is the accepted font for most text.

· All documents should be written clearly and concisely using the Plain Language standards as a guideline (www.plainlanguage.gov). Technical documents should adhere to these standards as much as practicable.

· If required, supporting data should be delivered in Microsoft Excel or Microsoft Access data formats. Graphic files shall be delivered as EPS, PSD, TIF, GIF or BMP (300 dpi minimum) and Acrobat PDF formats.

1.2. Task Order Reporting Requirements:

The contractor shall provide one (1) copy each to the Project Monitor and the Project Officer (electronically):

1.3 A task order work plan which defines:

· Scope of work

· Tasks and or subtasks to be accomplished

· Schedule for completion of tasks

· Personnel and the appropriate skill sets to perform each task

· Estimated hours and cost per task and or subtask

· Task order work plans are required for each task order

1.4 Quarterly Status Reports which define:

· Contract and task order assignment numbers

· Task/project progress or lack of progress

· Problems or issues

· Recommended courses of action for problems or issues

· Status of allocated task hours and dollars (in a financial reporting format)

· Measurement of performance using earned value management and life cycle management methodologies; including but not limited to, specifically graphing actual costs versus the budget, actual schedule versus planned schedule, and earned value data elements

· Quarterly Status reports are required at the contract level

1.5 Quarterly Progress Reports intended to:

· Review the contract on a quarterly basis

· Quarterly Progress Report provided to both the Project Officer and the Contracting Officer

· Provide comments on the overall administration of the contract and should contain suggestions and recommendations on how the contract can be improved upon in terms of cost avoidance/savings, technical improvements and more efficient/effective contract administration;

· Quarterly reviews may involve meetings; between the Contractor, the Contracting Officer and the Program Officials (such as Quarterly Partnership Meetings) to discuss the state of the contract and if any formal modifications to the contract are necessary

· Quarterly Progress Reports are required at the contract level

1.6 Project Monitor Verification:

This is a statement prepared by the Contractor and signed by the Project Monitor. It is the Project Monitor's (PM) certification of the reasonableness of the contract personnel submitted documented claims to have completed a given number of hours of work and incurred expenses for a given time period that were directly related to performance of the task. The Contractor is responsible and will be held accountable for the accuracy of the information provided. The PM certification shall be consolidated for tasks with multiple individuals. A separate spreadsheet format containing the following items of information shall be used for each task order.

· Project Monitor Verification form are required at the task order level

· Labor

· Performance period, from and to dates

· Name(s), skill(s) and skill level(s) of contract personnel

· Number of hours worked by name, skill and skill level

· Expenses

· Lodging (NOTE: The contractor shall be subjected to the same ceiling rates as those allowed for all Federal workers. Exceptions must be authorized in advance and made on a case by case basis.)

· Meals and incidentals (NOTE: The contractor shall be subjected to the same rates as those allowed for all Federal workers. Exceptions must be authorized in advance and made on a case by case basis.)

· Transportation

· Airfare

· Rental car

· Rental car fuel

· Personally-Owned Vehicle (POV) mileage

· Parking, tolls, etc.

· Miscellaneous

· Total hours used and totals for each type of expense incurred

· Project Monitor's certification statement, signature and signature block.

1.7 Final Report:

· One to two pages in length, shall be prepared in Microsoft Word format. Two hardcopy originals and one electronic copy shall be delivered. The report shall contain:

· Contract and task order assignment number

· Scope of work

· Discussion of the task

· Synopsis of work

· Issues encountered

· Lessons learned and recommendations

APPLICABLE PUBLICATIONS

1. Applicable Publications (Current Editions) The following documents shall be complied with the extent and manner specified in the task statements of this statement of work. Unless otherwise specified in the task statements, or required by law, the Contractor shall comply with the edition in effect on the date of contract award.

· Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law (PL) 93-288, as amended

· 36 Code of Federal Regulations (CFR), Part 800

· 40 CFR, Parts 1500-1508

· 44 CFR, Parts 8,9,10,13,14,60 and 206

· 50 CFR, Part 402

· Earthquake Hazards Reduction Act, as amended, PL 95-124 National Flood Insurance Act of 1968

· National Flood Insurance Act of 1968

· Flood Disaster Protection Act of 1973.

· Biggert-Waters Act of 2012 and 2016

· Riegle Community Development and Regulatory Improvement Act of 1994

· 44 CFR Part 78, Part 79, Part 80, and Part 201

2 SECTION 504 REQUIREMENTS:

The Contractor/Provider shall comply fully with Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits discrimination against qualified individuals with disabilities. No otherwise qualified individual with a disability shall, solely by reason of his or her disability, be excluded from participation in, be denied the benefits of, or subjected to discrimination under any program or activity for which the Contractor/Provider is awarded a contract and/or receives federal financial assistance from the Federal Emergency Management Agency. This includes, but is not limited to, providing reasonable accommodations and modifications to ensure effective communication access, physical access, and program access to all participants, including persons with disabilities. The Contractor/Provider shall incorporate this language in any subcontracts related to the provision of the FEMA public-facing program or activity.

3 SECTION 508 REQUIREMENTS:

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) (codified at 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

3.1All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT or that contain ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps.